About the Company
Global Brands Manufacture Ltd. (GBM) is a leading Electronic Manufacturing Services (EMS) provider specializing in high-precision Printed Circuit Board (PCB) fabrication and comprehensive electronic assembly solutions. Serving industries such as information technology, telecommunications, automotive electronics, and high-tech sectors, GBM is committed to delivering quality, efficiency, and customer-driven customization. With strategically located manufacturing operations across Asia and sales offices in key markets, GBM supports a global clientele with reliable and scalable manufacturing services.
About the Job
We are seeking a proactive and technically adept Technical Support Engineer (TSE) to join our team. In this role, you will be the frontline support for our B2B customers, providing technical assistance and ensuring the optimal performance of our PCB and PCBA solutions. Your expertise will be crucial in troubleshooting, resolving issues, and maintaining high customer satisfaction levels.
Location: Vancouver, British Columbia (Hybrid)
Responsibilities
- Provide technical support and troubleshooting assistance via telephone, email, or other communication channels.
- Field questions related to user inquiries on computer software or hardware and present appropriate solutions.
- Enter diagnostic commands and verify system operation through observation to detect and resolve errors.
- Monitor the day-to-day performance of computers and systems to ensure stability and uptime.
- Develop subject matter expertise in our core technologies and product offerings.
- Communicate professionally and effectively with customers, building confidence and trust.
- Actively listen to customer concerns, ask pertinent questions, and provide appropriate solutions.
- Maintain ownership of customer issues from initial report through resolution, ensuring timely updates and communication.
- Educate customers on the company's products and services, enhancing their understanding and usage.
- Document and report product issues, collaborating with internal teams to address and resolve them.
- Identify and document issues related to product specifications, design, reliability, or maintenance, and communicate them to the appropriate teams to ensure timely resolution and alignment with customer expectations.
- Participate in team meetings and contribute to special projects as assigned.
Qualifications
- 2+ years of work experience in a technical support capacity supporting B2B customers.
- Strong technical, analytical, and problem-solving skills for diverse issues in high-pressure, complex, multi-platform environments.
- Ability to adapt quickly to change , communicate positively, and work proactively.
- Excellent professional, written, and verbal communication skills with the ability to capture all details in written form fluidly during conversations. Communication is assertive, articulate, and friendly while building confidence across all stakeholders you work with.
- Strong attention to detail
Why Join GBM?
At Global Brands Manufacture Ltd. (GBM), we're more than just a leading provider of electronic manufacturing services (EMS) — we're a company that values innovation, collaboration, and growth. Joining GBM means becoming part of a global team that's shaping the future of high-precision PCB manufacturing and scalable EMS solutions. With operations across Asia and new expansion in North America, you'll have the opportunity to work on impactful projects, build international experience, and grow with a company that's committed to continuous improvement — for our partners, our products, and our people.
GBM is at an exciting stage of growth — combining the stability of a well-established company with the energy and opportunity of a new market launch. If you're looking for a role where you can make a real impact and grow alongside a global team, we'd love to meet you.
Company Values
At GBM, our core values are Dedication, Loyalty, Innovation, and Service. We are committed to fostering a collaborative environment where employees are encouraged to innovate and contribute to our mission of enhancing global competitiveness through outstanding technology and efficient supply chain management.
Be part of GBM's global journey as we expand into new markets and redefine PCB excellence from the heart of Vancouver.
About the Company
Global Brands Manufacture Ltd. (GBM) is a leading Electronic Manufacturing Services (EMS) provider specializing in high-precision Printed Circuit Board (PCB) fabrication and comprehensive electronic assembly solutions. Serving industries such as information technology, telecommunications, automotive electronics, and high-tech sectors, GBM is committed to delivering quality, efficiency, and customer-driven customization. With strategically located manufacturing operations across Asia and sales offices in key markets, GBM supports a global clientele with reliable and scalable manufacturing services.
About the Job
We're looking for a Field Application Engineer to support the deployment and performance of PSA Group's products through close collaboration with business development, technical support, and account teams. In this role, you'll provide system-level insights, troubleshoot technical challenges, and independently drive testing initiatives—from identifying issues to gathering critical data. Ideal candidates are hands-on, proactive, and comfortable working across cross-functional teams to ensure seamless customer support and technical execution.
Location: Vancouver, British Columbia (Hybrid)
Responsibilities
- Support pre- and post-sales technical activities including product integration, testing, and customer troubleshooting
- Work closely with Business Development and Technical Support to provide on-site product demonstrations and issue resolution
- Conduct system-level analysis, RF testing, and hardware validation using tools like spectrum analyzers, power meters, sweep testers, and drive test software
- Identify testing requirements and independently gather technical data from the field
- Maintain professional and responsive communication with internal teams and external clients
- Interpret schematics, function block diagrams, and technical documentation
- Deliver timely reports, customer feedback, and testing summaries to internal stakeholders
- Travel to customer locations as needed (up to 50%)
Qualifications
- Bachelor's degree in Electrical Engineering, Computer Science, or equivalent military/industry experience
- Strong background in system-level and wireless technologies; experience in other field application domains is a plus
- Strong understanding of RF theory and hands-on experience using RF testing tools such as spectrum analyzers, power meters, sweep testers, and drive test software
- Proven ability to diagnose and troubleshoot a variety of electronic systems
- Proficient in reading schematics (SCH) and interpreting function block diagrams
- Strong PC skills, including proficiency in Microsoft Excel, Word, and PowerPoint
- Excellent verbal, written, and organizational communication skills
- Comfortable interfacing directly with customers and internal teams, maintaining a professional presence and working independently when needed
- Willingness to travel up to 50% for customer visits, field support, and on-site collaboration.
- Valid driver's license and ability to travel as needed
Why Join GBM?
At Global Brands Manufacture Ltd. (GBM), we're more than just a leading provider of electronic manufacturing services (EMS) — we're a company that values innovation, collaboration, and growth. Joining GBM means becoming part of a global team that's shaping the future of high-precision PCB manufacturing and scalable EMS solutions. With operations across Asia and new expansion in North America, you'll have the opportunity to work on impactful projects, build international experience, and grow with a company that's committed to continuous improvement — for our partners, our products, and our people.
GBM is at an exciting stage of growth — combining the stability of a well-established company with the energy and opportunity of a new market launch. If you're looking for a role where you can make a real impact and grow alongside a global team, we'd love to meet you.
Company Values
At GBM, our core values are Dedication, Loyalty, Innovation, and Service. We are committed to fostering a collaborative environment where employees are encouraged to innovate and contribute to our mission of enhancing global competitiveness through outstanding technology and efficient supply chain management.
Join us as we build GBM's next chapter in Vancouver—linking Taiwan's manufacturing excellence with North America's innovation frontier.
About the Company
Global Brands Manufacture Ltd. (GBM) is a leading Electronic Manufacturing Services (EMS) provider specializing in high-precision Printed Circuit Board (PCB) fabrication and comprehensive electronic assembly solutions. Serving industries such as information technology, telecommunications, automotive electronics, and high-tech sectors, GBM is committed to delivering quality, efficiency, and customer-driven customization. With strategically located manufacturing operations across Asia and sales offices in key markets, GBM supports a global clientele with reliable and scalable manufacturing services.
About the Job
We're looking for a strategic and customer-focused Business Development Manager to help drive GBM's growth in North America. In this role, you'll manage and expand both existing and dormant client accounts, identify new business opportunities, and lead the full sales cycle from prospecting to closing. You'll serve as the key liaison between clients and internal teams, ensuring exceptional service and long-term satisfaction. This is a high-impact, cross-functional role ideal for someone who is proactive, goal-driven, and entrepreneurial in mindset.
Location: Vancouver, British Columbia (Hybrid)
Responsibilities
- Establish and maintain strong relationships with key decision-makers across assigned accounts.
- Re-engage dormant clients and expand opportunities within existing customer portfolios.
- Maintain close relationships with past clients to drive retention, referrals, and inbound opportunities.
- Collaborate across internal teams and PSA Group companies to align client needs with tailored solutions.
- Manage leads and opportunities through the entire sales pipeline — from initial outreach to follow-up.
- Identify and develop new and existing referral sources to build strong, successful pipelines.
- Participate in pipeline reviews and maintain accurate, updated sales development records.
- Actively generate and qualify leads through strategic sales strategies tailored to target industries.
- Achieve defined revenue and account growth goals in alignment with business objectives.
- Stay informed on GBM's solutions and market positioning through continuous training.
- Represent GBM in meetings, industry events, and collaboration activities across global teams.
- Ensure all business development activities comply with company policies and regional regulations.
Qualifications
- 3+ years of Business Development, Sales or Account Management experience.
- Ability to read and interpret documents such as customer quotes / contracts, marketing materials, and customer testing specifications
- Ability to write routine reports and correspondence and speak effectively.
- Ability to solve practical customer problems and interpret a variety of instructions, data and details furnished in written, oral, diagram, or schedule form.
- Proficiency in Microsoft Applications (Word, Excel)
- Availability, flexibility, and maturity to represent the company at a broad range of events / projects in the community, with customers and within the company.
- Well-developed oral and written communication skills to meet a variety of communication needs.
- Good interpersonal skills that foster open upward and downward communication built on mutual respect
Why Join GBM?
At Global Brands Manufacture Ltd. (GBM), we're more than just a leading provider of electronic manufacturing services (EMS) — we're a company that values innovation, collaboration, and growth. Joining GBM means becoming part of a global team that's shaping the future of high-precision PCB manufacturing and scalable EMS solutions. With operations across Asia and new expansion in North America, you'll have the opportunity to work on impactful projects, build international experience, and grow with a company that's committed to continuous improvement — for our partners, our products, and our people.
GBM is at an exciting stage of growth — combining the stability of a well-established company with the energy and opportunity of a new market launch. If you're looking for a role where you can make a real impact and grow alongside a global team, we'd love to meet you.
Company Values
At GBM, our core values are Dedication, Loyalty, Innovation, and Service. We are committed to fostering a collaborative environment where employees are encouraged to innovate and contribute to our mission of enhancing global competitiveness through outstanding technology and efficient supply chain management.
Join us as we build GBM's next chapter in Vancouver—linking Taiwan's manufacturing excellence with North America's innovation frontier.
About the Company Global Brands Manufacture Ltd. (GBM) is a leading Electronic Manufacturing Services (EMS) provider specializing in high-precision Printed Circuit Board (PCB) fabrication and comprehensive electronic assembly solutions. Serving industries such as information technology, telecommunications, automotive electronics, and high-tech sectors, GBM is committed to delivering quality, efficiency, and customer-driven customization. With strategically located manufacturing operations across Asia and sales offices in key markets, GBM supports a global clientele with reliable and scalable manufacturing services.About the JobWe’re looking for a strategic and customer-focused Business Development Manager to help drive GBM’s growth in North America. In this role, you’ll manage and expand both existing and dormant client accounts, identify new business opportunities, and lead the full sales cycle from prospecting to closing. You’ll serve as the key liaison between clients and internal teams, ensuring exceptional service and long-term satisfaction. This is a high-impact, cross-functional role ideal for someone who is proactive, goal-driven, and entrepreneurial in mindset.Location: Vancouver, British Columbia (Hybrid)ResponsibilitiesEstablish and maintain strong relationships with key decision-makers across assigned accounts.Re-engage dormant clients and expand opportunities within existing customer portfolios.Maintain close relationships with past clients to drive retention, referrals, and inbound opportunities.Collaborate across internal teams and PSA Group companies to align client needs with tailored solutions.Manage leads and opportunities through the entire sales pipeline — from initial outreach to follow-up.Identify and develop new and existing referral sources to build strong, successful pipelines.Participate in pipeline reviews and maintain accurate, updated sales development records.Actively generate and qualify leads through strategic sales strategies tailored to target industries.Achieve defined revenue and account growth goals in alignment with business objectives.Stay informed on GBM’s solutions and market positioning through continuous training.Represent GBM in meetings, industry events, and collaboration activities across global teams.Ensure all business development activities comply with company policies and regional regulations.Qualifications3+ years of Business Development, Sales or Account Management experience.Ability to read and interpret documents such as customer quotes / contracts, marketing materials, and customer testing specificationsAbility to write routine reports and correspondence and speak effectively.Ability to solve practical customer problems and interpret a variety of instructions, data and details furnished in written, oral, diagram, or schedule form.Proficiency in Microsoft Applications (Word, Excel)Availability, flexibility, and maturity to represent the company at a broad range of events / projects in the community, with customers and within the company.Well-developed oral and written communication skills to meet a variety of communication needs.Good interpersonal skills that foster open upward and downward communication built on mutual respectWhy Join GBM?At Global Brands Manufacture Ltd. (GBM), we’re more than just a leading provider of electronic manufacturing services (EMS) — we’re a company that values innovation, collaboration, and growth. Joining GBM means becoming part of a global team that’s shaping the future of high-precision PCB manufacturing and scalable EMS solutions. With operations across Asia and new expansion in North America, you’ll have the opportunity to work on impactful projects, build international experience, and grow with a company that’s committed to continuous improvement — for our partners, our products, and our people.GBM is at an exciting stage of growth — combining the stability of a well-established company with the energy and opportunity of a new market launch. If you're looking for a role where you can make a real impact and grow alongside a global team, we’d love to meet you.Company ValuesAt GBM, our core values are Dedication, Loyalty, Innovation, and Service. We are committed to fostering a collaborative environment where employees are encouraged to innovate and contribute to our mission of enhancing global competitiveness through outstanding technology and efficient supply chain management.Join us as we build GBM’s next chapter in Vancouver—linking Taiwan’s manufacturing excellence with North America’s innovation frontier.
About the Company Global Brands Manufacture Ltd. (GBM) is a leading Electronic Manufacturing Services (EMS) provider specializing in high-precision Printed Circuit Board (PCB) fabrication and comprehensive electronic assembly solutions. Serving industries such as information technology, telecommunications, automotive electronics, and high-tech sectors, GBM is committed to delivering quality, efficiency, and customer-driven customization. With strategically located manufacturing operations across Asia and sales offices in key markets, GBM supports a global clientele with reliable and scalable manufacturing services.About the JobWe’re looking for a Field Application Engineer to support the deployment and performance of PSA Group’s products through close collaboration with business development, technical support, and account teams. In this role, you'll provide system-level insights, troubleshoot technical challenges, and independently drive testing initiatives—from identifying issues to gathering critical data. Ideal candidates are hands-on, proactive, and comfortable working across cross-functional teams to ensure seamless customer support and technical execution.Location: Vancouver, British Columbia (Hybrid)ResponsibilitiesSupport pre- and post-sales technical activities including product integration, testing, and customer troubleshootingWork closely with Business Development and Technical Support to provide on-site product demonstrations and issue resolutionConduct system-level analysis, RF testing, and hardware validation using tools like spectrum analyzers, power meters, sweep testers, and drive test softwareIdentify testing requirements and independently gather technical data from the fieldMaintain professional and responsive communication with internal teams and external clientsInterpret schematics, function block diagrams, and technical documentationDeliver timely reports, customer feedback, and testing summaries to internal stakeholdersTravel to customer locations as needed (up to 50%)QualificationsBachelor’s degree in Electrical Engineering, Computer Science, or equivalent military/industry experienceStrong background in system-level and wireless technologies; experience in other field application domains is a plusStrong understanding of RF theory and hands-on experience using RF testing tools such as spectrum analyzers, power meters, sweep testers, and drive test softwareProven ability to diagnose and troubleshoot a variety of electronic systemsProficient in reading schematics (SCH) and interpreting function block diagramsStrong PC skills, including proficiency in Microsoft Excel, Word, and PowerPointExcellent verbal, written, and organizational communication skillsComfortable interfacing directly with customers and internal teams, maintaining a professional presence and working independently when neededWillingness to travel up to 50% for customer visits, field support, and on-site collaboration.Valid driver’s license and ability to travel as neededWhy Join GBM?At Global Brands Manufacture Ltd. (GBM), we’re more than just a leading provider of electronic manufacturing services (EMS) — we’re a company that values innovation, collaboration, and growth. Joining GBM means becoming part of a global team that’s shaping the future of high-precision PCB manufacturing and scalable EMS solutions. With operations across Asia and new expansion in North America, you’ll have the opportunity to work on impactful projects, build international experience, and grow with a company that’s committed to continuous improvement — for our partners, our products, and our people.GBM is at an exciting stage of growth — combining the stability of a well-established company with the energy and opportunity of a new market launch. If you're looking for a role where you can make a real impact and grow alongside a global team, we’d love to meet you.Company ValuesAt GBM, our core values are Dedication, Loyalty, Innovation, and Service. We are committed to fostering a collaborative environment where employees are encouraged to innovate and contribute to our mission of enhancing global competitiveness through outstanding technology and efficient supply chain management.Join us as we build GBM’s next chapter in Vancouver—linking Taiwan’s manufacturing excellence with North America’s innovation frontier.
About the Company Global Brands Manufacture Ltd. (GBM) is a leading Electronic Manufacturing Services (EMS) provider specializing in high-precision Printed Circuit Board (PCB) fabrication and comprehensive electronic assembly solutions. Serving industries such as information technology, telecommunications, automotive electronics, and high-tech sectors, GBM is committed to delivering quality, efficiency, and customer-driven customization. With strategically located manufacturing operations across Asia and sales offices in key markets, GBM supports a global clientele with reliable and scalable manufacturing services.
About the JobAs a Quality Assurance Engineer at GBM, you will collaborate with cross-functional teams—including Sales, Field Application Engineers, and QA colleagues—to execute quality-related tasks and testing initiatives for customers. You’ll be responsible for analyzing requirements, identifying issues, and providing tailored testing solutions that meet both internal standards and customer expectations.
Location: Vancouver, British Columbia (Hybrid)
Key ResponsibilitiesReview and interpret customer quality requirements and documentationDesign and execute complex test cases using various tools and QA methodologiesPerform in-depth functional, usability, and process-flow testing based on industry standardsDocument test cases, findings, and technical notes in a detailed and structured formatIdentify, research, and report product defects; follow up on resolutionsCollaborate regularly with internal teams to review quality tasks and updatesAct as a key interface between customer needs and internal quality processesLeverage internal tools and resources to conduct tests and monitor outcomesContribute to continuous improvement in QA workflows and customer satisfaction
Required QualificationsBachelor’s or Associate’s degree in Engineering, Material Science, or a related field, or equivalent work experience3–5 years of hands-on QA experience outside of academic environmentsExperience in the components or electronics manufacturing industry is a plusFamiliarity with system-level design or testing environments preferredExcellent written and verbal communication skillsStrong organizational and time-management abilitiesSelf-motivated and resourceful with a problem-solving mindsetCollaborative team player who thrives in fast-paced environments
Why Join GBM?At Global Brands Manufacture Ltd. (GBM), we’re more than just a leading provider of electronic manufacturing services (EMS) — we’re a company that values innovation, collaboration, and growth. Joining GBM means becoming part of a global team that’s shaping the future of high-precision PCB manufacturing and scalable EMS solutions. With operations across Asia and new expansion in North America, you’ll have the opportunity to work on impactful projects, build international experience, and grow with a company that’s committed to continuous improvement — for our partners, our products, and our people.
GBM is at an exciting stage of growth — combining the stability of a well-established company with the energy and opportunity of a new market launch. If you're looking for a role where you can make a real impact and grow alongside a global team, we’d love to meet you.
Company ValuesAt GBM, our core values are Dedication, Loyalty, Innovation, and Service. We are committed to fostering a collaborative environment where employees are encouraged to innovate and contribute to our mission of enhancing global competitiveness through outstanding technology and efficient supply chain management.
Join us as we build GBM’s next chapter in Vancouver—linking Taiwan’s manufacturing excellence with North America’s innovation frontier.
About the Company Global Brands Manufacture Ltd. (GBM) is a leading Electronic Manufacturing Services (EMS) provider specializing in high-precision Printed Circuit Board (PCB) fabrication and comprehensive electronic assembly solutions. Serving industries such as information technology, telecommunications, automotive electronics, and high-tech sectors, GBM is committed to delivering quality, efficiency, and customer-driven customization. With strategically located manufacturing operations across Asia and sales offices in key markets, GBM supports a global clientele with reliable and scalable manufacturing services.
About the JobWe’re looking for a Field Application Engineer to support the deployment and performance of PSA Group’s products through close collaboration with business development, technical support, and account teams. In this role, you'll provide system-level insights, troubleshoot technical challenges, and independently drive testing initiatives—from identifying issues to gathering critical data. Ideal candidates are hands-on, proactive, and comfortable working across cross-functional teams to ensure seamless customer support and technical execution.
Location: Vancouver, British Columbia (Hybrid)
ResponsibilitiesSupport pre- and post-sales technical activities including product integration, testing, and customer troubleshootingWork closely with Business Development and Technical Support to provide on-site product demonstrations and issue resolutionConduct system-level analysis, RF testing, and hardware validation using tools like spectrum analyzers, power meters, sweep testers, and drive test softwareIdentify testing requirements and independently gather technical data from the fieldMaintain professional and responsive communication with internal teams and external clientsInterpret schematics, function block diagrams, and technical documentationDeliver timely reports, customer feedback, and testing summaries to internal stakeholdersTravel to customer locations as needed (up to 50%)
QualificationsBachelor’s degree in Electrical Engineering, Computer Science, or equivalent military/industry experienceStrong background in system-level and wireless technologies; experience in other field application domains is a plusStrong understanding of RF theory and hands-on experience using RF testing tools such as spectrum analyzers, power meters, sweep testers, and drive test softwareProven ability to diagnose and troubleshoot a variety of electronic systemsProficient in reading schematics (SCH) and interpreting function block diagramsStrong PC skills, including proficiency in Microsoft Excel, Word, and PowerPointExcellent verbal, written, and organizational communication skillsComfortable interfacing directly with customers and internal teams, maintaining a professional presence and working independently when neededWillingness to travel up to 50% for customer visits, field support, and on-site collaboration.Valid driver’s license and ability to travel as needed
Why Join GBM?At Global Brands Manufacture Ltd. (GBM), we’re more than just a leading provider of electronic manufacturing services (EMS) — we’re a company that values innovation, collaboration, and growth. Joining GBM means becoming part of a global team that’s shaping the future of high-precision PCB manufacturing and scalable EMS solutions. With operations across Asia and new expansion in North America, you’ll have the opportunity to work on impactful projects, build international experience, and grow with a company that’s committed to continuous improvement — for our partners, our products, and our people.GBM is at an exciting stage of growth — combining the stability of a well-established company with the energy and opportunity of a new market launch. If you're looking for a role where you can make a real impact and grow alongside a global team, we’d love to meet you.
Company ValuesAt GBM, our core values are Dedication, Loyalty, Innovation, and Service. We are committed to fostering a collaborative environment where employees are encouraged to innovate and contribute to our mission of enhancing global competitiveness through outstanding technology and efficient supply chain management.
Join us as we build GBM’s next chapter in Vancouver—linking Taiwan’s manufacturing excellence with North America’s innovation frontier.
About the Company Global Brands Manufacture Ltd. (GBM) is a leading Electronic Manufacturing Services (EMS) provider specializing in high-precision Printed Circuit Board (PCB) fabrication and comprehensive electronic assembly solutions. Serving industries such as information technology, telecommunications, automotive electronics, and high-tech sectors, GBM is committed to delivering quality, efficiency, and customer-driven customization. With strategically located manufacturing operations across Asia and sales offices in key markets, GBM supports a global clientele with reliable and scalable manufacturing services.
About the JobWe’re looking for a strategic and customer-focused Business Development Manager to help drive GBM’s growth in North America. In this role, you’ll manage and expand both existing and dormant client accounts, identify new business opportunities, and lead the full sales cycle from prospecting to closing. You’ll serve as the key liaison between clients and internal teams, ensuring exceptional service and long-term satisfaction. This is a high-impact, cross-functional role ideal for someone who is proactive, goal-driven, and entrepreneurial in mindset.
Location: Vancouver, British Columbia (Hybrid)
ResponsibilitiesEstablish and maintain strong relationships with key decision-makers across assigned accounts.Re-engage dormant clients and expand opportunities within existing customer portfolios.Maintain close relationships with past clients to drive retention, referrals, and inbound opportunities.Collaborate across internal teams and PSA Group companies to align client needs with tailored solutions.Manage leads and opportunities through the entire sales pipeline — from initial outreach to follow-up.Identify and develop new and existing referral sources to build strong, successful pipelines.Participate in pipeline reviews and maintain accurate, updated sales development records.Actively generate and qualify leads through strategic sales strategies tailored to target industries.Achieve defined revenue and account growth goals in alignment with business objectives.Stay informed on GBM’s solutions and market positioning through continuous training.Represent GBM in meetings, industry events, and collaboration activities across global teams.Ensure all business development activities comply with company policies and regional regulations.
Qualifications3+ years of Business Development, Sales or Account Management experience.Ability to read and interpret documents such as customer quotes / contracts, marketing materials, and customer testing specificationsAbility to write routine reports and correspondence and speak effectively.Ability to solve practical customer problems and interpret a variety of instructions, data and details furnished in written, oral, diagram, or schedule form.Proficiency in Microsoft Applications (Word, Excel)Availability, flexibility, and maturity to represent the company at a broad range of events / projects in the community, with customers and within the company.Well-developed oral and written communication skills to meet a variety of communication needs.Good interpersonal skills that foster open upward and downward communication built on mutual respect
Why Join GBM?At Global Brands Manufacture Ltd. (GBM), we’re more than just a leading provider of electronic manufacturing services (EMS) — we’re a company that values innovation, collaboration, and growth. Joining GBM means becoming part of a global team that’s shaping the future of high-precision PCB manufacturing and scalable EMS solutions. With operations across Asia and new expansion in North America, you’ll have the opportunity to work on impactful projects, build international experience, and grow with a company that’s committed to continuous improvement — for our partners, our products, and our people.GBM is at an exciting stage of growth — combining the stability of a well-established company with the energy and opportunity of a new market launch. If you're looking for a role where you can make a real impact and grow alongside a global team, we’d love to meet you.
Company ValuesAt GBM, our core values are Dedication, Loyalty, Innovation, and Service. We are committed to fostering a collaborative environment where employees are encouraged to innovate and contribute to our mission of enhancing global competitiveness through outstanding technology and efficient supply chain management.
Join us as we build GBM’s next chapter in Vancouver—linking Taiwan’s manufacturing excellence with North America’s innovation frontier.
Job DescriptionAbout the Company Global Brands Manufacture Ltd. (GBM) is a leading Electronic Manufacturing Services (EMS) provider specializing in high-precision Printed Circuit Board (PCB) fabrication and comprehensive electronic assembly solutions. Serving industries such as information technology, telecommunications, automotive electronics, and high-tech sectors, GBM is committed to delivering quality, efficiency, and customer-driven customization. With strategically located manufacturing operations across Asia and sales offices in key markets, GBM supports a global clientele with reliable and scalable manufacturing services.
About the JobAs a Quality Assurance Engineer at GBM, you will collaborate with cross-functional teams—including Sales, Field Application Engineers, and QA colleagues—to execute quality-related tasks and testing initiatives for customers. You’ll be responsible for analyzing requirements, identifying issues, and providing tailored testing solutions that meet both internal standards and customer expectations.
Location: Vancouver, British Columbia (Hybrid)
Key ResponsibilitiesReview and interpret customer quality requirements and documentationDesign and execute complex test cases using various tools and QA methodologiesPerform in-depth functional, usability, and process-flow testing based on industry standardsDocument test cases, findings, and technical notes in a detailed and structured formatIdentify, research, and report product defects; follow up on resolutionsCollaborate regularly with internal teams to review quality tasks and updatesAct as a key interface between customer needs and internal quality processesLeverage internal tools and resources to conduct tests and monitor outcomesContribute to continuous improvement in QA workflows and customer satisfaction
Required QualificationsBachelor’s or Associate’s degree in Engineering, Material Science, or a related field, or equivalent work experience3–5 years of hands-on QA experience outside of academic environmentsExperience in the components or electronics manufacturing industry is a plusFamiliarity with system-level design or testing environments preferredExcellent written and verbal communication skillsStrong organizational and time-management abilitiesSelf-motivated and resourceful with a problem-solving mindsetCollaborative team player who thrives in fast-paced environments
Why Join GBM?At Global Brands Manufacture Ltd. (GBM), we’re more than just a leading provider of electronic manufacturing services (EMS) — we’re a company that values innovation, collaboration, and growth. Joining GBM means becoming part of a global team that’s shaping the future of high-precision PCB manufacturing and scalable EMS solutions. With operations across Asia and new expansion in North America, you’ll have the opportunity to work on impactful projects, build international experience, and grow with a company that’s committed to continuous improvement — for our partners, our products, and our people.
GBM is at an exciting stage of growth — combining the stability of a well-established company with the energy and opportunity of a new market launch. If you're looking for a role where you can make a real impact and grow alongside a global team, we’d love to meet you.
Company ValuesAt GBM, our core values are Dedication, Loyalty, Innovation, and Service. We are committed to fostering a collaborative environment where employees are encouraged to innovate and contribute to our mission of enhancing global competitiveness through outstanding technology and efficient supply chain management.
Join us as we build GBM’s next chapter in Vancouver—linking Taiwan’s manufacturing excellence with North America’s innovation frontier.
Job DescriptionAbout the Company Global Brands Manufacture Ltd. (GBM) is a leading Electronic Manufacturing Services (EMS) provider specializing in high-precision Printed Circuit Board (PCB) fabrication and comprehensive electronic assembly solutions. Serving industries such as information technology, telecommunications, automotive electronics, and high-tech sectors, GBM is committed to delivering quality, efficiency, and customer-driven customization. With strategically located manufacturing operations across Asia and sales offices in key markets, GBM supports a global clientele with reliable and scalable manufacturing services.
About the JobWe are seeking a proactive and technically adept Technical Support Engineer (TSE) to join our team. In this role, you will be the frontline support for our B2B customers, providing technical assistance and ensuring the optimal performance of our PCB and PCBA solutions. Your expertise will be crucial in troubleshooting, resolving issues, and maintaining high customer satisfaction levels.
Location: Vancouver, British Columbia (Hybrid)
ResponsibilitiesProvide technical support and troubleshooting assistance via telephone, email, or other communication channels. Field questions related to user inquiries on computer software or hardware and present appropriate solutions.Enter diagnostic commands and verify system operation through observation to detect and resolve errors.Monitor the day-to-day performance of computers and systems to ensure stability and uptime.Develop subject matter expertise in our core technologies and product offerings.Communicate professionally and effectively with customers, building confidence and trust.Actively listen to customer concerns, ask pertinent questions, and provide appropriate solutions.Maintain ownership of customer issues from initial report through resolution, ensuring timely updates and communication.Educate customers on the company's products and services, enhancing their understanding and usage.Document and report product issues, collaborating with internal teams to address and resolve them.Identify and document issues related to product specifications, design, reliability, or maintenance, and communicate them to the appropriate teams to ensure timely resolution and alignment with customer expectations.Participate in team meetings and contribute to special projects as assigned.
Qualifications2+ years of work experience in a technical support capacity supporting B2B customers.Strong technical, analytical, and problem-solving skills for diverse issues in high-pressure, complex, multi-platform environments.Ability to adapt quickly to change , communicate positively, and work proactively.Excellent professional, written, and verbal communication skills with the ability to capture all details in written form fluidly during conversations. Communication is assertive, articulate, and friendly while building confidence across all stakeholders you work with.Strong attention to detail
Why Join GBM?At Global Brands Manufacture Ltd. (GBM), we’re more than just a leading provider of electronic manufacturing services (EMS) — we’re a company that values innovation, collaboration, and growth. Joining GBM means becoming part of a global team that’s shaping the future of high-precision PCB manufacturing and scalable EMS solutions. With operations across Asia and new expansion in North America, you’ll have the opportunity to work on impactful projects, build international experience, and grow with a company that’s committed to continuous improvement — for our partners, our products, and our people.GBM is at an exciting stage of growth — combining the stability of a well-established company with the energy and opportunity of a new market launch. If you're looking for a role where you can make a real impact and grow alongside a global team, we’d love to meet you.
Company ValuesAt GBM, our core values are Dedication, Loyalty, Innovation, and Service. We are committed to fostering a collaborative environment where employees are encouraged to innovate and contribute to our mission of enhancing global competitiveness through outstanding technology and efficient supply chain management.
Be part of GBM’s global journey as we expand into new markets and redefine PCB excellence from the heart of Vancouver.
