Work Location Type: HybridAs a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years.Compensation:The base salary for this role ranges between$ 50,400 - $ 69,300 and 4% vacation pay.The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.This job posting is for an existing vacancy.Position DetailsThe Sales Coordinator provides support to sales team members who are aligned to contractual customers. The purpose of the role is to shift non-selling activities away from our sales partners, enabling them to reallocate their time to strategic selling activities, resulting in sales growth. The Sales Coordinator is responsible for fostering significant business partnerships with all levels of leadership and collaborates with multiple cross functional teams to improve the customer and seller experience.You WillSupports 2-5 sellers; strategic partner in managing approx. $150M in sales.Provides seller support for large contract customers (such as National Accounts, Healthcare, GPOs, Channel Business, Gov't, AGI, Multi-Family Housing) in regards to CSP pricing, reporting, quotes, sourcing and other complex organizational tasks to drive contract implementation and execution of contracted business.Practices critical thinking to actively probe to uncover unique and complex customer requirements while creating effective solutions to execute on tasks.Acts as a liaison between cross functional departments such as Quotes, Cross Referencing, Customer Life-Cycle Project Manager, Contract Enablement Manager, Contract Administration Coordinator, Sourcing, Customer Service, Financial Services, eCommerce, Technical Product Support and other supported departments.Uses data to articulate customer story and/or works to address inconsistencies or anomalies.Assist in RFQs, Large Bid Pricing, and Contractual CSPAssist in creation of quarterly business review reportingAssist in creating and maintaining monthly, contractual, customer facing reportingAssist in mass account creation and/or deactivationAssist in large account list match projects; ebusiness integrationsCreates Track Code, manages proper alignment for account, sub and track levelManages contractual Diversity reporting; manages entering financial information in Customer's portalCoordinate the development content and materials to communicate customer strategy & opportunities to local DSM, AMs, & FARsTracking and follow up as it relates to implementation project plans adoption after CEM disengagement as well as seller based project plans (Pre and post implementation)Leverages learnings to create/maintain thorough, accurate and detailed documentation to establish repeatable processesUnderstands and utilizes ongoing sales policies and precisely adapts to changes.Shares best practices with peers and serves as a coach or trainer for newly hired team members.You HavePossess the technological capabilities to efficiently navigate the Grainger systems and software packages to support customers. (SAP/SOE, MS Office (Excel at an intermediate level, Access) MS Outlook, SalesForce, Keepstock Dashboard, etc.)Ability to influence without authority and negotiates to make sound decisions and drive for best results while minimizing risk to the company.Ability to stay with a position or plan of action until desired result is achieved or is no longer reasonably attainable.Practices agility while working in fast paced environment and leads with Continuous Improvement mindset in regards to opportunities within processes and technologies.Ability to multi-task, handle multiple priorities with agility and perform in fast-paced, high volume environment.Strong decision making, solution focused and troubleshooting skills.Business acumen and knowledge of MRO industry.LI-KG1
DEI Statement:We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.
Work Location Type: OnsiteAs a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years.Compensation:The hourly rate for this role ranges between $23.10-$31.77, with eligibility for an incentive target of $1,800.00 which is contingent upon achieving both individual and company performance objectives.The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.This job posting is for an existing vacancy.Position Summary:The Onsite Service Representative's (OSR) main function is to support Grainger's strategic vision to be Our Customers' First Choice by providing the best service each and every time to customers in helping them manage their inventory and operations.Job Responsibilities (You Will):Customer Service/Inventory ManagementServices multiple customer locations on a designated route by providing the following services:Receive and stock purchased product in designated customer locations.Ensures proper product stocking levels at customer locations by scanning orders as inventory is depleted.Oversee customer inventory locations by ensuring proper labeling and quantities on hand are accurate.Resolve customer problems promptly and accurately in a manner that will retain and promote customer loyalty in accordance with Grainger policy and procedure.Comply with the safety and inspection requirements of both Grainger and the facility where the service is being provided.Meet defined KPI's for the position.Account growthHelp generate new orders by engaging with customer to identify additional product needs (e.g., seeks and captures "spot buy" opportunities while on site, looks for additional opportunities to add items to program)Cross-functional partnershipsExecute onsite service component of account strategy as defined by cross-functional business partners.Work with sales partners to improve customer experience and increase business.Education/Experience (You Have):High school diploma and 1-3 years' experience in customer service/selling (i.e., Retail / telephone / warehouse) environment.Self-motivated, with high energy and dedication to customer service and sales growth.Must be comfortable on daily use of technology.Ability to effectively collaborate with tact and diplomacy with internal and external customers and cross-functional partners.Demonstrated ability to apply strong judgment, independent problem-solving skills, and understanding of Grainger's Core Value Proposition.Handle various technical and operational issues.Operate in a rapidly changing environment.Excellent verbal and written communication skills.Background checks and drug screening may be required (as warranted by Company or customer requirements in working on-site and/or operating equipment).Must possess and maintain a valid driver's license in province of residence.May be required to use a personal vehicle for transportation with valid insurance which meet's Grainger's standards.This role may require you to attend customers' sites and adhere to safety requirements in accordance with applicable health and safety legislation, as it relates to wearing personal protective equipment (PPE) on certain customer sites. This may include: a hard hat; steel-toed safety boots, clean shaven or trimmed moustache/beard in order to wear a close-fitted N95 mask or other required PPE. Details of these requirements will be provided during the recruitment process.Some customers may have alcohol and drug screening policies for on-site contractors and vendors. You may be required to submit to such customer screening procedures as and when requested as a condition of being permitted on such sites.Rewards and Benefits:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):Medical, dental, vision and prescription drug coveragePaid time off (PTO) and up to 12 company holidays per year (dependent on home province)Life insurance coverage, including spousal and dependent life insurance.Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concernsRegistered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial futureEducational & Professional Membership Fee Assistance programEmployee discounts, team member perks and moreDEI Statement:We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role. LI-PS
Job Descriptionpre id=tw-target-text dir=ltrspan style=font-size:10.0pt;color:indianred;background-color:white;font-family:verdana, geneva, sans-serifstrongType de lieu de travail: [[workLocation]] /strong/span/prep /ppspan style=font-family:verdana, geneva, sans-serif;font-size:10.0ptÀ titre de chef de file de la distribution industrielle, exerçant principalement ses activités en Amérique du Nord, au Japon et au Royaume-Uni, nous aidons les gens à continuer à travailler® en desservant plus de 4,5 millions de clients à l’échelle mondiale grâce à des produits livrés par l’entremise de technologies novatrices et de relations étroites avec la clientèle. Nous sommes déterminés à offrir de la valeur à nos clients, à favoriser une culture mobilisante pour nos coéquipiers et à générer de solides résultats financiers./span/pp /ppspan style=font-family:verdana, geneva, sans-serif;font-size:10.0ptNotre milieu de travail accueillant vous permet d’apprendre, de progresser et de faire une réelle différence en contribuant au bon fonctionnement des entreprises et à la sécurité de leurs employés. En tant que société certifiée Great Place to Work™, nous recherchons des personnes passionnées pour se joindre à notre équipe et continuer à faire progresser l’industrie pour les 100 prochaines années./span/pp /ppspan style=font-size:10.0pt;color:indianred;background-color:white;font-family:verdana, geneva, sans-serifstrongspan style=font-size:10.0pt;color:indianred;background-color:whiteRémunération/span/strong /span/ppspan style=font-family:verdana, geneva, sans-serif;background-color:whitespan style=font-size:10.0pt;background-color:whiteCe poste est à taux horaire, et le taux de rémunération de départ est de 23.50 $/heure avec ladmissibilité à une prime pour le travail de /spanspan style=font-size:10.0pt;background-color:whitelaprès/spanspan style=font-size:10.0pt;background-color:white-midi $ 1.50/hr, le cas échéant (pour les postes en centre de distribution seulement), et ladmissibilité à une prime incitative de [[Cust_stipdollar]], qui est conditionnelle à la réalisation des objectifs de rendement individuels et de la société./span/span/pp /ppspan style=font-family:verdana, geneva, sans-serif;font-size:10.0pt;background-color:whiteLéchelle salariale ci-dessus nest pas une garantie de rémunération, mais reflète la rémunération totale potentielle pour ce poste au moment de cette affectation en fonction de la classe demploi attribuée. La rémunération réelle variera en fonction de facteurs tels que l’emplacement géographique de travail, l’expérience pertinente et les compétences individuelles. La fourchette indiquée est une estimation raisonnable et peut changer au fil du temps; la rémunération finale peut être supérieure ou inférieure à la fourchette indiquée. Grainger se réserve le droit de modifier ou dinterrompre ses programmes de rémunération et davantages sociaux à tout moment, conformément à la loi applicable./span/pp /ppspan style=font-family:verdana, geneva, sans-serif;font-size:10.0pt;background-color:white Cet affichage demploi concerne un poste vacant existant./span/pp /pp /ppre id=tw-target-text dir=ltrspan style=font-size:10.0pt;color:indianred;font-family:verdana, geneva, sans-serif;background-color:whitestrong /strong/span/predivdivdivp /ppspan style=text-decoration:underlinespan style=font-family:verdana, geneva, sans-serif;font-size:10.0ptReprésentant(e) du service à la clientèle/span/span/ppspan style=font-family:verdana, geneva, sans-serif;font-size:10.0ptNous recrutons des représentant(e)s de service à temps plein pour les appels entrants! Vous ferez partie d’une équipe relevant d’un(e) Superviseur(e), Expérience Client, à compter duspan style=color:darkcyanstrong 25 Mai 2026/strong./span/span/ppspan style=font-family:verdana, geneva, sans-serif;font-size:10.0ptRejoignez-nous au : 4475 rue Griffith, Saint-Laurent, Québec H4T 2A2, Canada/span/pp /ppspan style=text-decoration:underlinespan style=font-family:verdana, geneva, sans-serif;font-size:10.0ptHoraires, formation et environnement de travail/span/span/pulli style=font-family:verdana, geneva, sans-serif;font-size:10.0ptspan style=font-family:verdana, geneva, sans-serif;font-size:10.0ptProfitez de vos fins de semaine grâce à notre horaire du lundi au vendredi, entre 6 h et 18 h (HE)./span/lili style=font-family:verdana, geneva, sans-serif;font-size:10.0ptspan style=font-family:verdana, geneva, sans-serif;font-size:10.0ptNotre programme d’intégration et d’académie de formation EN PRÉSENTIEL pendant 8 semaines vous donnera toutes les compétences essentielles pour bien connecter avec nos clients — pensée critique, prise de décision, communication, etc./span/lili style=font-family:verdana, geneva, sans-serif;font-size:10.0ptspan style=font-family:verdana, geneva, sans-serif;font-size:10.0ptAprès 3 mois de service, les membres de l’équipe répondant aux critères de travail à domicile pourront profiter d’un modèle HYBRIDE : trois jours sur site et deux jours à la maison./span/lili style=font-family:verdana, geneva, sans-serif;font-size:10.0ptspan style=font-family:verdana, geneva, sans-serif;font-size:10.0ptVous serez admissible à participer à un processus d’enchères pour d’autres horaires de travail, selon les besoins opérationnels./span/li/ul/divp /ppspan style=font-family:verdana, geneva, sans-serif;font-size:10.0pt;background-color:white;color:indianredstrongVous devrez : /strong/span/p/divdivul style=list-style-type:discli style=font-family:verdana, geneva, sans-serif;font-size:10.0ptpspan style=font-family:verdana, geneva, sans-serif;font-size:10.0ptBâtir et renforcer les relations avec les clients en répondant à un volume élevé dappels téléphoniques et de courriels entrants qui laissent aux clients une impression positive. /span/p/li/ul/divdivul style=list-style-type:discli style=font-family:verdana, geneva, sans-serif;font-size:10.0ptpspan style=font-family:verdana, geneva, sans-serif;font-size:10.0ptFaire preuve de compétences professionnelles et techniques en matière de communication orale et écrite, y compris en matière de compréhension de lécrit. /span/p/li/ul/divdivul style=list-style-type:discli style=font-family:verdana, geneva, sans-serif;font-size:10.0ptpspan style=font-family:verdana, geneva, sans-serif;font-size:10.0ptRelever les défis des clients en utilisant toutes les ressources pour la sélection des comptes, lidentification des produits, la passation et la gestion des commandes. /span/p/li/ul/divdivul style=list-style-type:discli style=font-family:verdana, geneva, sans-serif;font-size:10.0ptpspan style=font-family:verdana, geneva, sans-serif;font-size:10.0ptFaire preuve desprit critique pour résoudre les problèmes des clients tels que la recherche de produits, les écarts de prix et de facturation, lapplication dun crédit et la facilitation des retours. /span/p/li/ul/divdivul style=list-style-type:discli style=font-family:verdana, geneva, sans-serif;font-size:10.0ptpspan style=font-family:verdana, geneva, sans-serif;font-size:10.0ptGérer et atténuer les risques en prenant les mesures appropriées. /span/p/li/ul/divdivul style=list-style-type:discli style=font-family:verdana, geneva, sans-serif;font-size:10.0ptpspan style=font-family:verdana, geneva, sans-serif;font-size:10.0ptCollaborer quotidiennement dans un environnement positif, basé sur le travail déquipe, qui sengage à faire des affaires avec éthique et intégrité. /span/p/li/ul/divdivpspan style=font-family:verdana, geneva, sans-serif;font-size:10.0pt /span/p/divdivpspan style=color:indianred;font-family:verdana, geneva, sans-serif;font-size:10.0ptstrongVous avez : /strong/span/p/divdivul style=list-style-type:discli style=font-weight:bold;font-family:verdana, geneva, sans-serif;font-size:10.0ptspan style=font-family:verdana, geneva, sans-serif;font-size:10.0ptstrongEn raison de la nature de ce poste, le bilinguisme (anglais et français) est obligatoire./strong/span/li/ul/divdivul style=list-style-type:discli style=font-family:verdana, geneva, sans-serif;font-size:10.0ptpspan style=font-family:verdana, geneva, sans-serif;font-size:10.0ptUn diplôme détudes secondaires ou équivalent. /span/p/li/ul/divdivul style=list-style-type:discli style=font-family:verdana, geneva, sans-serif;font-size:10.0ptpspan style=font-family:verdana, geneva, sans-serif;font-size:10.0ptUn minimum d’un an d’expérience dans le service à la clientèle. De l’expérience au sein d’un centre de service à la clientèle. /span/p/li/ul/divdivul style=list-style-type:discli style=font-family:verdana, geneva, sans-serif;font-size:10.0ptpspan style=font-family:verdana, geneva, sans-serif;font-size:10.0ptUn grand désir et une volonté daider les clients en leur offrant une expérience amicale, bien informée et sans effort. /span/p/li/ul/divdivul style=list-style-type:discli style=font-family:verdana, geneva, sans-serif;font-size:10.0ptpspan style=font-family:verdana, geneva, sans-serif;font-size:10.0ptUne maîtrise avérée de la technologie informatique ; utilisation et navigation dans plusieurs programmes sur PC (Microsoft Office, Salesforce) et utilisation de deux moniteurs. /span/p/li/ul/div/divdivdivul style=list-style-type:discli style=font-family:verdana, geneva, sans-serif;font-size:10.0ptpspan style=font-family:verdana, geneva, sans-serif;font-size:10.0ptL’expérience dun service personnalisé, de proximité, avec des clients dans un environnement en constante évolution. /span/p/li/ul/divdivul style=list-style-type:discli style=font-family:verdana, geneva, sans-serif;font-size:10.0ptpspan style=font-family:verdana, geneva, sans-serif;font-size:10.0ptLa capacité à se rendre dans nos locaux. /span/p/li/ul/divdivul style=list-style-type:discli style=font-family:verdana, geneva, sans-serif;font-size:10.0ptpspan style=font-family:verdana, geneva, sans-serif;font-size:10.0ptLa capacité d’être à laise en position assise jusquà 8 heures par jour. /span/p/li/ul/divdivul style=list-style-type:discli style=font-family:verdana, geneva, sans-serif;font-size:10.0ptpspan style=font-family:verdana, geneva, sans-serif;font-size:10.0ptUn espace de travail sécurisé, exempt de toute distraction, dédié à lactivité professionnelle (requis pour le travail à domicile/hybride). /span/p/li/ul/divdivul style=list-style-type:discli style=font-family:verdana, geneva, sans-serif;font-size:10.0ptpspan style=font-family:verdana, geneva, sans-serif;font-size:10.0ptUne connexion internet stable avec la possibilité de fournir la preuve dune vitesse supérieure à 5 mégabits par seconde en upload, 15 mégabits par seconde en download et un ping inférieur à 80 millisecondes. (Obligatoire pour le travail à domicile/hybride) /span/p/li/ul/divdivp /p/divdivp /p/div/divpspan style=font-size:10.0pt;font-family:verdana, geneva, sans-serif;background-color:white;color:indianredstrongRécompenses et avantages /strong/span/ppspan style=font-family:verdana, geneva, sans-serif;font-size:10.0pt;background-color:whiteNos programmes offrent choix et flexibilité pour répondre à vos besoins individuels. Découvrez quelques-uns des avantages qui vous sont offerts par Grainger (peuvent varier en fonction des heures travaillées) :/span/pul type=discli style=font-family:verdana, geneva, sans-serif;font-size:10.0ptspan style=font-family:verdana, geneva, sans-serif;font-size:10.0pt;background-color:whitePlans d’assurance-maladie, d’assurance dentaire, d’assurance pour les soins de la vue et d’assurance pour les médicaments/span/lili style=font-family:verdana, geneva, sans-serif;font-size:10.0ptspan style=font-family:verdana, geneva, sans-serif;font-size:10.0pt;background-color:whiteCongés rémunérés et 12 jours fériés par an offerts par lentreprise (selon la province de résidence)/span/lili style=font-family:verdana, geneva, sans-serif;font-size:10.0ptspan style=font-family:verdana, geneva, sans-serif;font-size:10.0pt;background-color:whiteAssurance vie, y compris l’assurance vie pour le/la conjoint(e) et les personnes à charge./span/lili style=font-family:verdana, geneva, sans-serif;font-size:10.0ptspan style=font-family:verdana, geneva, sans-serif;font-size:10.0pt;background-color:whiteProgramme daide aux familles des employés pour aider les coéquipiers à résoudre leurs problèmes physiques, émotionnels, mentaux, financiers et autres/span/lili style=font-family:verdana, geneva, sans-serif;font-size:10.0ptspan style=font-family:verdana, geneva, sans-serif;font-size:10.0pt;background-color:whiteUn REÉR et un régime de retraite à cotisations déterminées pour vous aider à épargner pour votre avenir financier/span/lili style=font-family:verdana, geneva, sans-serif;font-size:10.0ptspan style=font-family:verdana, geneva, sans-serif;font-size:10.0pt;background-color:whiteProgramme daide aux frais dadhésion aux programmes éducatifs et professionnels/span/lili style=font-family:verdana, geneva, sans-serif;font-size:10.0ptspan style=font-family:verdana, geneva, sans-serif;font-size:10.0pt;background-color:whiteRemises pour les employés, avantages pour les coéquipiers et plus encore!/span/li/ulpspan style=font-size:10.0pt;background-color:whitespan style=font-family:Arial, Helvetica, sans-serif /span/span/ppspan style=font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:indianred;background-color:whitestrongDéclaration en matière de DEI/strong/span/pp /ppspan style=font-family:verdana, geneva, sans-serif;font-size:10.0pt;background-color:whiteNous vous encourageons à postuler même si votre expérience ne correspond pas parfaitement à ce poste, car vous pourriez être le candidat idéal pour ce poste ou dautres. Nous aspirons à créer une culture où chacun est à laise pour être qui il est, peut apprendre et se développer pour réaliser son plein potentiel, et est reconnu et récompensé pour son impact./span/pp /ppspan style=font-family:verdana, geneva, sans-serif;font-size:10.0pt;background-color:whiteNous sommes fiers d’être un milieu de travail offrant l’égalité des chances. Tous les candidats qualifiés sont pris en considération pour un emploi sans tenir compte de la race, de la couleur, de la religion, du sexe, de l’orientation sexuelle, de l’identité de genre, de l’origine nationale ou du handicap. Si vous avez besoin de mesures d’adaptation raisonnables durant le processus de candidature et de sélection, veuillez nous en informer afin que nous puissions vous offrir l’assistance appropriée./span/pp /ppspan style=font-family:verdana, geneva, sans-serif;font-size:10.0pt;background-color:whiteUne vérification des antécédents avant lembauche est requise pour tous les candidats externes. Les candidats internes font lobjet dune vérification de leurs antécédents lorsquils passent dun poste de non-conducteur à un poste de conducteur./span/pp /p
Job Description Work Location Type: Hybrid As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results. Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years. Compensation The base salary for this role ranges between $58,915 - $81,008, with eligibility for an incentive target of $27,000.00 which is contingent upon achieving both individual and company performance objectives. The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law. This job posting is for an existing vacancy. Position Summary: Account Managers will produce positive sales growth for a specific geography or vertical market with an average of 40-45 current accounts and average of $2M dollars annually. Use Grainger's Customer Relationship Management (CRM) system, Salesforce, to perform all the aspects of business daily. You will report to the District Sales Manager.
Job Responsibilities (You Will): Understand customer goals and remain alert and responsive to changing customer needsDemonstrate knowledge of market data and access to resources to quickly respond to new developments in the customer's businessOversee support of managed inventory tasks to guide greater understanding of the customers, increase contacts within the customer group and increase sales results.Understand Grainger's Value Proposition by providing solutions to grow profitable salesDevelop account penetration strategies to include regular business reviews for essential customers to Education/Experience (You Have): 2+ years of direct outside sales experience (or equivalent inside sales or marketing experience)Sales forecasting opportunity management and customer planningTravel required to each customer within aligned market at least once per month, or more frequently where neededProcess discipline, ability to align planning goals with a pipeline development process to grow market revenueAbility to utilize sales process to uncover customer objections/concerns, and determine appropriate solutionsHigh School diploma or GED (Post Secondary education preferred) This role may require you to attend customers’ sites and adhere to safety requirements in accordance with applicable health and safety legislation, as it relates to wearing personal protective equipment (PPE) on certain customer sites. This may include: a hard hat; steel-toed safety boots, clean shaven or trimmed moustache/beard in order to wear a close-fitted N95 mask or other required PPE. Details of these requirements will be provided during the recruitment process. Some customers may have alcohol and drug screening policies for on-site contractors and vendors. You may be required to submit to such customer screening procedures as and when requested as a condition of being permitted on such sites. #LI-KG1 Rewards and Benefits:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):Medical, dental, vision and prescription drug coveragePaid time off (PTO) and up to 12 company holidays per year (dependent on home province)Life insurance coverage, including spousal and dependent life insurance.Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concernsRegistered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial futureEducational & Professional Membership Fee Assistance programEmployee discounts, team member perks and more! DEI StatementWe encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact. We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance. Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.
Job Descriptionpspan style=font-size:10.0pt;color:indianredspan style=font-family:Arial, Helvetica, sans-serifstrongWork Location Type: Hybrid/strong /span/span/pp style=margin-bottom:11.0pxspan style=font-size:10.0ptspan style=font-family:Arial, Helvetica, sans-serifAs a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results./span/span/pp style=margin-bottom:11.0px /pp style=margin-bottom:11.0pxspan style=font-size:10.0ptspan style=font-family:Arial, Helvetica, sans-serifOur welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years./span/span/pp style=margin-bottom:11.0px /pp style=margin-bottom:11.0px /pp style=margin-bottom:11.0pxspan style=color:indianred;font-size:10.0ptstrongspan style=font-family:arial, helvetica, sans-serifCompensation /span/strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptThis position is hourly, and the starting pay rate isspan style=background-color:white $23.50//spanhour with eligibility for a afternoon shift premium ospan style=background-color:whitef/spanspan style=background-color:white $1.50/hr /spanwhere applicable (DC roles only), and eligibility for an incentive target of $1,200 which is contingent upon achieving both individual and company performance objectives./span/pp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptThe pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law./span/pp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0pt This job posting is for an existing vacancy./span/pp /ppspan style=color:black;font-size:10.0ptuspan style=font-family:Arial, Helvetica, sans-serifCustomer Service Representative/span/u/span/ppspan style=font-size:10.0ptspan style=font-family:Arial, Helvetica, sans-serifspan style=color:blackWe’re hiring full-time inbound service representatives! You’ll be part of a team reporting to a Supervisor, Customer Experience onspan style=color:darkcyan strongMay 25, 2026. /strong/span/span/span/span/ppspan style=font-size:10.0ptspan style=font-family:Arial, Helvetica, sans-serifspan style=color:blackJoin us at 4475 Griffith St, Saint-Laurent, Quebec H4T 2A2, Canada/span/span/span/pp /ppspan style=color:black;font-size:10.0ptuspan style=font-family:Arial, Helvetica, sans-serifShifts, Training amp; Work Environment:/span/u/span/ppspan style=font-size:10.0ptspan style=font-family:Arial, Helvetica, sans-serifstrongspan style=color:blackEnjoy your weekends off/span/strongspan style=color:black with ourstrong /strongMonday through Friday shift fromstrong /strong6:00am – 6:00pm EST./span/span/span/ppspan style=font-size:10.0ptspan style=font-family:Arial, Helvetica, sans-serifspan style=color:blackOur nine-week strongONSITE/strong onboarding and training academy empowers you to confidently connect with customers through core skills like critical thinking, decision-making and communication./span/span/span/ppspan style=font-size:10.0ptspan style=font-family:Arial, Helvetica, sans-serifspan style=color:blackAfter completing our 8-week onsite training, team members meeting work from home requirements will enjoy a strongHYBRID /strongwork environment of three days onsite and two days at home./span/span/span/ppspan style=font-size:10.0ptspan style=font-family:Arial, Helvetica, sans-serifspan style=color:blackYou will be eligible to participate in a bidding process for alternate work shifts, depending on business needs./span/span/span/pp /pp style=margin-bottom:11.0px /pp /ppspan style=font-size:12.0pxspan style=font-family:Arial, Helvetica, sans-serifspan style=color:#b22222strongYou Will:/strong/span/span/span/pul style=margin-bottom:11.0pxlispan style=font-size:12.0pxspan style=font-family:Arial, Helvetica, sans-serifspan style=color:blackBuild and strengthen customer relationships by responding to a high volume of inbound phone calls and emails that leave customers with a positive impression./span/span/span/lilispan style=font-size:12.0pxspan style=font-family:Arial, Helvetica, sans-serifspan style=color:blackDemonstrate professional and technical oral and written communication skills including reading comprehension./span/span/span/lilispan style=font-size:12.0pxspan style=font-family:Arial, Helvetica, sans-serifspan style=color:blackNavigate customers’ challenges by using all resources for account selection, product identification, order placement, and order management./span/span/span/lilispan style=font-size:12.0pxspan style=font-family:Arial, Helvetica, sans-serifspan style=color:blackUse critical thinking skills to resolve customer concerns such as product search, pricing and invoicing discrepancies, apply credit, and facilitate returns./span/span/span/lilispan style=font-size:12.0pxspan style=font-family:Arial, Helvetica, sans-serifspan style=color:blackManage and mitigate risk by taking appropriate actions./span/span/span/lilispan style=font-size:12.0pxspan style=font-family:Arial, Helvetica, sans-serifspan style=color:blackCollaborate daily in a positive, team-based environment that’s committed to doing business with ethics and integrity./span/span/span/li/ulp /ppspan style=font-size:12.0pxspan style=font-family:Arial, Helvetica, sans-serifspan style=color:#b22222strongYou Have:/strong/span/span/span/pul style=margin-bottom:11.0pxlistrongspan style=color:#000000span style=font-size:12.0pxspan style=font-family:Arial, Helvetica, sans-serifDue to the nature of this role, fluency in both French and English is required/span/span/span/strong/lilispan style=font-size:12.0pxspan style=font-family:Arial, Helvetica, sans-serifspan style=color:blackHigh School diploma or equivalent./span/span/span/lilispan style=font-size:12.0pxspan style=font-family:Arial, Helvetica, sans-serifspan style=color:black1+ years of customer service experience. Inbound customer service center experience preferred./span/span/span/lilispan style=font-size:12.0pxspan style=font-family:Arial, Helvetica, sans-serifspan style=color:blackStrong desire and willingness to help customers by providing friendly, knowledgeable and effortless experiences. /span/span/span/lilispan style=font-size:12.0pxspan style=font-family:Arial, Helvetica, sans-serifspan style=color:blackProven proficiency in computer technology; operating and navigating multiple PC-based programs (Microsoft Office, Salesforce) and use of dual monitors. /span/span/span/lilispan style=font-size:12.0pxspan style=font-family:Arial, Helvetica, sans-serifspan style=color:blackExperience with high touch, hands-on, personalized service with customers in a fast-paced environment. /span/span/span/lilispan style=font-size:12.0pxspan style=font-family:Arial, Helvetica, sans-serifspan style=color:blackAbility to commute to our facility. /span/span/span/lilispan style=font-size:12.0pxspan style=font-family:Arial, Helvetica, sans-serifspan style=color:blackComfortable sitting up to 8 hours a day./span/span/span/lilispan style=font-size:12.0pxspan style=font-family:Arial, Helvetica, sans-serifspan style=color:blackA secure workspace that is free from distractions dedicated to job activity (Required for work from home/hybrid)/span/span/span/lilispan style=font-size:12.0pxspan style=font-family:Arial, Helvetica, sans-serifspan style=color:blackStable internet with ability to provide proof of internet speeds greater than 5 megabits per second upload, 15 megabits per second download and ping less than 80 milliseconds. (Required for work from home/hybrid)/span/span/span/li/ulp /pp /ppspan style=font-size:10.0ptspan style=font-family:Arial, Helvetica, sans-serifspan style=color:indianredstrongRewards and Benefits/strong/span/span/span/pp /ppspan style=font-size:10.0ptspan style=font-family:Arial, Helvetica, sans-serifbrOur programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):/span/span/pulli style=font-size:10.0ptspan style=font-size:10.0ptspan style=font-family:Arial, Helvetica, sans-serifMedical, dental, vision and prescription drug coverage/span/span/lili style=font-size:10.0ptspan style=font-size:10.0ptspan style=font-family:Arial, Helvetica, sans-serifPaid time off (PTO) and up to 12 company holidays per year (dependent on home province)/span/span/lili style=font-size:10.0ptspan style=font-size:10.0ptspan style=font-family:Arial, Helvetica, sans-serifLife insurance coverage, including spousal and dependent life insurance./span/span/lili style=font-size:10.0ptspan style=font-size:10.0ptspan style=font-family:Arial, Helvetica, sans-serifEmployee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns/span/span/lili style=font-size:10.0ptspan style=font-size:10.0ptspan style=font-family:Arial, Helvetica, sans-serifRegistered Retirement Savings Plan amp; Defined Contribution Pension Plan to help you save for your financial future/span/span/lili style=font-size:10.0ptspan style=font-size:10.0ptspan style=font-family:Arial, Helvetica, sans-serifEducational amp; Professional Membership Fee Assistance program/span/span/lili style=font-size:10.0ptspan style=font-size:10.0ptspan style=font-family:Arial, Helvetica, sans-serifEmployee discounts, team member perks and more!/span/span/li/ulp /ppspan style=font-size:10.0pt;color:indianredspan style=font-family:Arial, Helvetica, sans-serifstrongDEI Statement/strong/span/span/pp /ppspan style=font-size:10.0ptspan style=font-family:Arial, Helvetica, sans-serifWe encourage you to apply even if your experience doesnt perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact. /span/span/pp /ppspan style=font-size:10.0ptspan style=font-family:Arial, Helvetica, sans-serifWe are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance./span/span/pp /ppspan style=font-size:10.0ptspan style=font-family:Arial, Helvetica, sans-serifPre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role./span/span/pp /pp /pp /pp /pp /p
