Partnerships Operations Lead
Reports To: Director of PartnershipsLocation: Toronto, Ontario or Montreal, Quebec (remote 4–5 days per week). Strong candidates from other locations in Canada will also be considered if there’s a strong fit.
OverviewAt Greenspace, our mission is to empower mental health systems, service providers and individuals in care with the technology, insights and expertise they need to substantially improve how services are accessed, measured and delivered.
The Role We are seeking a highly organized, proactive and detail-oriented Partnerships Operations Lead to support and scale our growing portfolio of industry partners. This is an opportunity to join a high-performing, mission-driven team passionate about improving mental health outcomes across North America. You will play a key role in supporting Greenspace’s external partnerships, cultivating and managing strategic association relationships, and identifying new partnership opportunities that help advance our broader organizational goals.
This role will oversee day-to-day partnership, event and conference participation and operations, support relationship development with external stakeholders, and collaborate on internal, cross-functional initiatives that strengthen our overall partner strategy. The ideal candidate brings strong project management, analytical and communication skills, excels at building and maintaining relationships and has experience supporting both internal and external initiatives, preferably within healthcare or B2B environments.
Key Responsibilities
Conference & Webinar CoordinationOversee and maintain conference portals, ensuring timely submission of any necessary materials and adherence to each event’s specific requirements.Maintain accurate reporting, ensure campaigns are created and kept up to date in Salesforce, and regularly update tracking documentation. With the support of Greenspace’s marketing team, develop and deliver conference assets, including program ads and other promotional content, in accordance with event guidelines.Ensure all sponsorship and presentation deliverables are met, including attendee list sharing, brand promotion and supporting the development of conference presentations. Provide coordination support for Greenspace’s quarterly educational webinars, working cross-functionally across internal teams.
Partnership SupportCoordinate the timely distribution of updates and marketing materials in accordance with partnership agreements with behavioral health associations and other partners (e.g. EHRs) across North America.Support the tracking and fulfillment of partnership deliverables, ensuring all commitments are met in a timely and organized manner.Gradually take ownership of select partnerships, working with our Director of Partnerships to best support these partnerships to ensure each meets its specific goals.Research new partners and work with the Director of Partnerships to scope the potential of new opportunities to drive our organizational goals forward.
Internal Strategic InitiativesConduct primary and secondary research to support internal strategic initiatives (e.g. landscape assessments).Assist in identifying and tracking industry trends, new verticals and emerging partnership opportunities to support long-term strategy and growth.
Qualifications and Skills Post-secondary education in a relevant field, or equivalent experience. Excellent organizational skills with the ability to manage multiple projects and priorities in a fast-paced, collaborative environment.A proactive, solutions-oriented mindset with a strong sense of ownership, initiative and resourcefulness. Proven project management skills with strong attention to detail.Data-savvy with the ability to analyze information, and generate insights to support informed decision-making to achieve project goals and identify areas of improvement or opportunity.Exceptional written and verbal communication skills.Excellent relationship management skills, confident working with both internal teams and external partners.Experience conducting primary and/or secondary research.A passion for transforming mental healthcare and improving patient care.
Bonus SkillsEducational background or experience working in healthcare or health tech environments, with a strong understanding of mental health. Technology-minded and comfortable using CRM systems, event platforms and collaboration tools (e.g., Google Workspace, Notion), as well as emerging AI technologies.
About Greenspace Health Founded at St. Michael's Hospital in Toronto, Greenspace was created to bridge the gap between the proven benefits of Measurement-Based Care in research and its implementation in practice. Our solutions are designed to empower organizations to leverage data to inform treatment decisions and significantly improve the quality of mental health care across North America.
Our CultureAs a fast-paced health technology company, there is an opportunity for all staff to play a pivotal role in the growth of our company. We are driven by a passion for improving mental health care and the lives of millions of people. We foster a collaborative environment where all ideas are valued, whether they come from our CEO or our newest team member.
DiversityDiversity strengthens our organization, and we are committed to being an equal-opportunity employer. We recruit, employ, train, and promote employees regardless of race, religion, color, national origin, gender, age, sexual orientation, gender identity, or disability.
BenefitsCompetitive compensation package, including a base salary ranging from $65,000 to $80,000 (dependent on experience).Comprehensive benefits program, including paid parental leave.Healthy work/life balance - we recognize that building a startup is a marathon, not a sprint.Tight-knit collaborative work environment where we work in teams rather than siloed individuals.Ongoing mentorship, coaching and personal development opportunities from experienced team members or external resources.This role offers a hybrid remote/in-office work arrangement. While we prefer candidates based in Montreal, Quebec, or Toronto, Ontario, where our teams are in-office one day per week and remote the other four, we are open to exceptional candidates from other locations if there’s the right fit.