A leading foodservice organization in Toronto is seeking an ambitious General Manager to oversee Chefs Hall. You'll lead the business strategy, build relationships with chefs and vendors, and ensure operational excellence. The ideal candidate has over 5 years in hospitality management and strong financial, marketing, and leadership skills. This full-time position offers excellent career development opportunities in a diverse and inclusive environment. #J-18808-Ljbffr
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Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!
What’s in it for you?
Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
We’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Chef's Hall
Chefs Hall, Canada’s first chef-driven food hall, is seeking an ambitious and entrepreneurial General Manager to lead its dynamic downtown Toronto operation. This role is ideal for a passionate hospitality leader who thrives in a fast-paced, culinary-focused environment and loves working directly with chefs, vendors, and creative food entrepreneurs.
Backed by Compass Group Canada, the country’s largest foodservice organization, the General Manager will have the resources, support, and operational depth needed to elevate Chefs Hall’s brand, strengthen its chef partnerships, and drive the next stage of growth.
Job Summary
The General Manager is responsible for all aspects of the operation including: budgeting, financial management and weekly analysis, implementation and ongoing success of retail and marketing programs, catering services, and branded concepts. The General Manager must be prepared to work week days and sometimes evenings and weekends.
Responsibilities
Strategic Leadership & Business Growth
Lead the end-to-end business strategy for Chefs Hall, driving innovation, revenue growth, and long-term sustainability.
Develop monthly, quarterly, and annual plans tied to business objectives, vendor success, and guest experience.
Identify new opportunities for brand expansion, partnerships, and culinary programming.
Chef, Vendor & Partner Relations
Build strong, trust-based relationships with all resident chefs, vendors, and culinary partners.
Support vendors in menu planning, marketing integration, compliance requirements, performance insights, and operational success.
Lead onboarding, transitions, and new vendor acquisitions to maintain a dynamic and compelling food hall lineup.
Marketing, Branding & Community Engagement
Oversee all marketing initiatives, including social content reviews, newsletters, campaigns, and event promotions.
Work closely with Compass marketing teams to execute cohesive food hall storytelling and brand elevation.
Ensure Chefs Hall remains top‑of‑mind through community partnerships, PR opportunities, and local engagement.
Operational Excellence & Guest Experience
Oversee daily operations, ensuring seamless service flow, quality control, and adherence to health and safety standards.
Implement systems, checklists, and processes that ensure operational consistency and exceptional guest experience.
Manage facility needs, maintenance, décor standards, and overall property presentation.
Financial Management & Reporting
Own the full financial performance of the operation, including P&L management, forecasting, cost controls, and reporting.
Review vendor performance metrics, sales trends, and financial benchmarks to make informed business decisions.
Lead efforts to drive profitability while maintaining a premium guest experience.
People Leadership & Team Development
Lead, mentor, and develop a high‑performing management and frontline team.
Oversee recruitment, scheduling, performance management, and training initiatives.
Foster a culture of accountability, creativity, teamwork, and operational excellence.
Event Programming & Experience Design
Curate and oversee event programming—seasonal events, chef activations, private bookings, and special promotions.
Partner with marketing and vendors to create memorable, customer‑engaging experiences that drive traffic and brand loyalty.
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Qualifications
5+ years in hospitality management (preferably multi‑vendor, food hall, or chef‑driven concept).
Strong marketing acumen with experience in digital, content, and local promotion.
Entrepreneurial mindset with the ability to innovate, problem‑solve, and build relationships.
Passion for food, chefs, and culinary culture.
Experience managing financial performance, budgets, and vendor relations.
Strong communication, leadership, and organizational skills.
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.
Job Details
Seniority level: Director
Employment type: Full‑time
Job function: Management and Manufacturing
Industries: Food and Beverage Services
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