Overview Haptiq is a leader in delivering digital solutions and consulting services that drive value and transform businesses. We specialize in leveraging technology to improve efficiencies and offer comprehensive solutions tailored to meet the unique needs of our clients across various industries. As well as bringing next-generation technology to private capital markets through the Olympus suite of cloud-based solutions designed to empower private equity, and credit funds as well as the firms in which they invest.
The Opportunity We are seeking a highly skilled AI Architect to lead the design, development, and deployment of advanced AI and machine learning solutions. The ideal candidate will have deep expertise in Large Language Models (LLMs), traditional AI/ML methodologies, and strong Python programming skills. You will collaborate with data scientists, engineers, and product teams to create scalable and innovative AI-powered applications.
Responsibilities Design and implement AI/ML architectures, including LLM-based and traditional ML models. Develop and optimize AI solutions for scalability, efficiency, and performance. Evaluate and integrate emerging AI technologies, tools, and frameworks. Collaborate with data engineers to build robust data pipelines for model training and inference. Ensure AI systems align with business objectives and technical requirements. Drive best practices in AI governance and monitoring. Optimize AI models. Stay up-to-date with advancements in AI, LLMs, and ML algorithms. Provide technical leadership and mentorship to software development teams, guiding them on AI architecture and best practices. Evangelize AI capabilities across the organization and provide strategic guidance on AI adoption. Foster a culture of innovation and continuous learning within the AI/ML teams. Advocate for AI-driven solutions and communicate their value to stakeholders.
Requirements Bachelor's or Master’s degree in Computer Science, Data Science, AI, or a related field. Proven experience designing and deploying AI/ML solutions in a production environment. Strong expertise in LLMs (e.g., GPT, BERT, LLAMA) and traditional ML techniques. Proficiency in Python and ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn). Experience with cloud platforms (AWS, Azure, or GCP) and MLOps tools. Knowledge of data engineering concepts, SQL, and NoSQL databases. Strong problem-solving skills and ability to communicate complex AI concepts clearly. Pluses: Experience with AI-driven applications such as chatbots, NLP, and computer vision. Familiarity with vector databases and retrieval-augmented generation (RAG). Understanding of AI security, privacy, and regulatory considerations. Experience with containerization (Docker, Kubernetes) and CI/CD pipelines.
Why Join Us? We value creative problem solvers who learn fast, work well in an open and diverse environment and enjoy pushing the bar for success ever higher. We do work hard but we also choose to have fun while doing it.
We offer: Flexible work arrangements (including hybrid mode) Great Paid Time Off (PTO) policy Comprehensive benefits package Opportunities for professional growth and development. A supportive, dynamic, and inclusive work environment.
Overview Haptiq is a leader in delivering digital solutions and consulting services that drive value and transform businesses. We specialize in leveraging technology to improve efficiencies and offer comprehensive solutions tailored to meet the unique needs of our clients across various industries. As well as bringing next-generation technology to private capital markets through the Olympus suite of cloud-based solutions designed to empower private equity, and credit funds as well as the firms in which they invest.
The Opportunity We are seeking a highly skilled AI Architect to lead the design, development, and deployment of advanced AI and machine learning solutions. The ideal candidate will have deep expertise in Large Language Models (LLMs), traditional AI/ML methodologies, and strong Python programming skills. You will collaborate with data scientists, engineers, and product teams to create scalable and innovative AI-powered applications.
Responsibilities Design and implement AI/ML architectures, including LLM-based and traditional ML models. Develop and optimize AI solutions for scalability, efficiency, and performance. Evaluate and integrate emerging AI technologies, tools, and frameworks. Collaborate with data engineers to build robust data pipelines for model training and inference. Ensure AI systems align with business objectives and technical requirements. Drive best practices in AI governance and monitoring. Optimize AI models. Stay up-to-date with advancements in AI, LLMs, and ML algorithms. Provide technical leadership and mentorship to software development teams, guiding them on AI architecture and best practices. Evangelize AI capabilities across the organization and provide strategic guidance on AI adoption. Foster a culture of innovation and continuous learning within the AI/ML teams. Advocate for AI-driven solutions and communicate their value to stakeholders.
Requirements Bachelor's or Master's degree in Computer Science, Data Science, AI, or a related field. Proven experience designing and deploying AI/ML solutions in a production environment. Strong expertise in LLMs (e.g., GPT, BERT, LLAMA) and traditional ML techniques. Proficiency in Python and ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn). Experience with cloud platforms (AWS, Azure, or GCP) and MLOps tools. Knowledge of data engineering concepts, SQL, and NoSQL databases. Strong problem-solving skills and ability to communicate complex AI concepts clearly. Pluses: Experience with AI-driven applications such as chatbots, NLP, and computer vision. Familiarity with vector databases and retrieval-augmented generation (RAG). Understanding of AI security, privacy, and regulatory considerations. Experience with containerization (Docker, Kubernetes) and CI/CD pipelines.
Why Join Us? We value creative problem solvers who learn fast, work well in an open and diverse environment and enjoy pushing the bar for success ever higher. We do work hard but we also choose to have fun while doing it.
We offer: Flexible work arrangements (including hybrid mode) Great Paid Time Off (PTO) policy Comprehensive benefits package Opportunities for professional growth and development. A supportive, dynamic, and inclusive work environment.
Overview Haptiq is a leader in delivering digital solutions and consulting services that drive value and transform businesses. We specialize in leveraging technology to improve efficiencies and offer comprehensive solutions tailored to meet the unique needs of our clients across various industries. As well as bringing next-generation technology to private capital markets through the Olympus suite of cloud-based solutions designed to empower private equity and credit funds, as well as the firms in which they invest.
The Opportunity The Senior Business Analyst at Haptiq plays a pivotal role in enhancing business efficiency through analysis, strategy development, and solution recommendation. This position involves collaborating with cross-functional teams to understand client requirements, articulate product visions, and drive software delivery aligned with client strategies. The ideal candidate will have 6 to 8 years of experience in Digital Transformation across diverse domains such as Media & Sports, MLM, LMS, Edutech, Healthcare, Big Commerce, Hospitality & Restaurant, Data Analytics, etc., with a strong background in Agile, Lean, and Continuous Analysis & Delivery methodologies.
Responsibilities and Duties Partner with teammates to understand and articulate project/product visions for clients. Facilitate pre-product/project requirement elicitation or product/project discovery workshops to generate and develop business solutions and requirements, leveraging Agile and Lean methodologies. Assess the current business situation and collaborate with clients to create artifacts such as personas, epics, and stories to define business value. Lead analysis workshops with senior client stakeholders to outline business visions, objectives, project roadmaps, and release plans. Liaise between clients and cross-functional teams to manage product backlogs and ensure software delivery aligns with client strategies. Collaborate with teammates on analyzing and designing complex business applications using the latest technologies. Engage with the BA team to share knowledge, mentor others, and evangelize Business Analysis, Agile, Lean, and Continuous Delivery best practices. Work in agile teams to facilitate organizational transformations for medium- and large-scale businesses
Technical Skills Demonstrated track record of delivering impactful software within collaborative software delivery teams. Successfully led at least one project/product from conception to Go-To-Market launch. Demonstrates strong analytical skills. Strong attention to detail and ability to translate overarching client strategies into actionable team outcomes. Proficiency in Agile, Lean, and Continuous Delivery methodologies, with a passion for mentoring others. Experience analyzing business processes and facilitating requirement elicitation sessions using various tools and techniques, including JIRA, Confluence, MS/Google Docs, MS/Google Excel, Miro, and Generative AI tools in day-to-day workflow. A genuine passion for quality software and proficiency in transitioning from concept to code.
Requirements A Master's degree in Business Administration, Information Technology, or a related field is a plus. Strong written and verbal communication and presentation skills. Exceptional prioritization skills, ability to obtain stakeholder buy-in, and adept conflict resolution abilities. Resilience and flexibility in navigating ambiguous situations, with a problem-solving mindset from both technical and business perspectives. Interest in coaching others and sharing experience and knowledge with teammates, including working effectively with overseas clients.
Benefits Competitive salary. Health, dental, and vision insurance. Opportunities for professional growth and development. Collaborative and innovative work environment. Chance to work with leading clients in exciting industries.
Why Join Us? Join us at Haptiq Technology and Solutions and be a part of our mission to create innovative solutions that drive success. Apply now to make a difference in the world of technology and design.
Overview Haptiq is a leader in delivering digital solutions and consulting services that drive value and transform businesses. We specialize in leveraging technology to improve efficiencies and offer comprehensive solutions tailored to meet the unique needs of our clients across various industries. We also bring next-generation technology to private capital markets through the Olympus suite of cloud-based solutions, designed to empower private equity and credit funds as well as the firms in which they invest.
The Opportunity We are seeking a Digital / Marketing Designer to join our design team in Canada. This role will be instrumental in shaping and executing our brand identity across digital marketing channels. As a key player in our design team, you will collaborate closely with marketing, content, and product teams to create compelling visuals that enhance brand awareness, engage audiences, and drive business growth.
Responsibilities and Duties Brand & Digital Design – Maintain a cohesive visual identity across all digital marketing assets, ensuring consistency with brand guidelines. Marketing Collateral – Design web-based marketing assets, including social media graphics, email templates, landing pages, presentations, and digital ads. Webflow Design & Management – Create, update, and maintain marketing pages in Webflow, ensuring a visually engaging and user-friendly experience. Campaign Support – Develop creative assets for marketing campaigns, product launches, and content initiatives, leveraging and expanding upon existing brand system and guidelines. Motion & Video Graphics – Create animations, GIFs, and short video content to enhance digital engagement. Data Visualization – Transform complex information into visually compelling infographics for marketing purposes (presentation decks, social media graphics, etc). Collaboration & Iteration – Work closely with the marketing, content, and product teams to iterate on designs based on feedback and performance insights.
Requirements 2-3 years of experience as a Marketing Designer, Graphic Designer, or a similar role focused on digital marketing. Strong portfolio showcasing digital design work, including web, social media, and motion design. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, After Effects or similar), Figma, and Webflow. Experience with motion and animation tools such as Lottie and After Effects. Basic understanding of UX/UI principles and web design best practices, enabling you to work collaboratively with the product team. Strong typography, color theory, and layout skills with attention to detail. Ability to collaborate cross-functionally with marketing, content, and product teams. Effective communication skills to present and articulate design ideas.
Benefits Competitive salary. Robust health, dental, and vision insurance. Opportunities for professional growth and development. Collaborative and innovative work environment. Chance to work with leading clients in exciting industries.
Why Join Us? Join us at Haptiq Technology and Solutions and be a part of our mission to create innovative solutions that drive success. Apply now to make a difference in the world of technology and design.
Overview Haptiq is a leader in delivering digital solutions and consulting services that drive value and transform businesses. We specialize in leveraging technology to improve efficiencies and offer comprehensive solutions tailored to meet the unique needs of our clients across various industries. As well as bringing next-generation technology to private capital markets through the Olympus suite of cloud-based solutions designed to empower private equity and credit funds, as well as the firms in which they invest.
The Opportunity The Senior Business Analyst at Haptiq plays a pivotal role in enhancing business efficiency through analysis, strategy development, and solution recommendation. This position involves collaborating with cross-functional teams to understand client requirements, articulate product visions, and drive software delivery aligned with client strategies. The ideal candidate will have 6 to 8 years of experience in Digital Transformation across diverse domains such as Media & Sports, MLM, LMS, Edutech, Healthcare, Big Commerce, Hospitality & Restaurant, Data Analytics, etc., with a strong background in Agile, Lean, and Continuous Analysis & Delivery methodologies.
Responsibilities and Duties Partner with teammates to understand and articulate project/product visions for clients. Facilitate pre-product/project requirement elicitation or product/project discovery workshops to generate and develop business solutions and requirements, leveraging Agile and Lean methodologies. Assess the current business situation and collaborate with clients to create artifacts such as personas, epics, and stories to define business value. Lead analysis workshops with senior client stakeholders to outline business visions, objectives, project roadmaps, and release plans. Liaise between clients and cross-functional teams to manage product backlogs and ensure software delivery aligns with client strategies. Collaborate with teammates on analyzing and designing complex business applications using the latest technologies. Engage with the BA team to share knowledge, mentor others, and evangelize Business Analysis, Agile, Lean, and Continuous Delivery best practices. Work in agile teams to facilitate organizational transformations for medium- and large-scale businesses
Technical Skills Demonstrated track record of delivering impactful software within collaborative software delivery teams. Successfully led at least one project/product from conception to Go-To-Market launch. Demonstrates strong analytical skills. Strong attention to detail and ability to translate overarching client strategies into actionable team outcomes. Proficiency in Agile, Lean, and Continuous Delivery methodologies, with a passion for mentoring others. Experience analyzing business processes and facilitating requirement elicitation sessions using various tools and techniques, including JIRA, Confluence, Monday.com, MS/Google Docs, MS/Google Excel, Miro, and Generative AI tools in day-to-day workflow. A genuine passion for quality software and proficiency in transitioning from concept to code.
Requirements A Master's degree in Business Administration, Information Technology, or a related field is a plus. Strong written and verbal communication and presentation skills. Exceptional prioritization skills, ability to obtain stakeholder buy-in, and adept conflict resolution abilities. Resilience and flexibility in navigating ambiguous situations, with a problem-solving mindset from both technical and business perspectives. Interest in coaching others and sharing experience and knowledge with teammates, including working effectively with overseas clients.
Benefits Competitive salary. Health, dental, and vision insurance. Opportunities for professional growth and development. Collaborative and innovative work environment. Chance to work with leading clients in exciting industries.
Why Join Us? Join us at Haptiq Technology and Solutions and be a part of our mission to create innovative solutions that drive success. Apply now to make a difference in the world of technology and design.
Overview Haptiq is a leader in delivering digital solutions and consulting services that drive value and transform businesses. We specialize in leveraging technology to improve efficiencies and offer comprehensive solutions tailored to meet the unique needs of our clients across various industries. As well as bringing next-generation technology to private capital markets through the Olympus suite of cloud-based solutions designed to empower private equity, and credit funds as well as the firms in which they invest.
The Opportunity As the Blue Prism Project Manager, you would be responsible for managing the delivery of individual process automations in line with the SS&C Blue Prism Delivery Methodology. Oversee the detailed tasks necessary to deliver high-quality solutions, ensuring adherence to the agreed-upon delivery methodology, and that solutions consistently meet business requirements. This role involves ensuring business needs are understood at each stage of the delivery cycle, producing accurate cost and resource estimates, managing delivery against budgets, identifying risks and dependencies, and effectively managing these across internal departments as required to ensure successful project delivery.
Responsibilities and Duties Planning & Tracking: Accurate planning and tracking of Define, Design, Configure and Test deliverables and ensuring stakeholders are regularly updated on status and progress. Business Alignment: Ensure business needs are understood and incorporated into every step of the delivery cycle, ensuring SS&C Blue Prism solutions meet business customer requirements. Remove Blockers & Escalation: Identify and remove blockers to delivery and escalate issues when necessary. Risk & Dependency Management: Identify risks and dependencies within process delivery, managing these across internal teams and SS&C Blue Prism to maintain timely and effective delivery. Cost & Resource Estimation: Produce accurate cost and resource estimates, delivering against agreed budgets, and maintain transparent financials in line with finance best practices. Change Management: Manage changes during the delivery of RPA solutions, ensuring proper change control procedures are followed. Quality Assurance: Ensure quality criteria are met throughout all phases of delivery. System Requirement Compliance: Ensure that RPA solutions meet system requirements and function as expected.
Requirements Strong background of 10+ years in software delivery and project management. Experience with delivery methodologies, including agile and waterfall approaches. Knowledge and experience in business change management, as well as change control procedures. Ability to contribute to the adaptation and evolution of methodologies and procedures to improve the delivery process continually.
Benefits Flexible work arrangements (including hybrid mode) Great Paid Time Off (PTO) policy Comprehensive benefits package 401(k) retirement plan / Pension Opportunities for professional growth and development. A supportive, dynamic, and inclusive work environment. Why Join Us? Join us at Haptiq Technology and Solutions and be a part of our mission to create innovative solutions that drive success. Apply now to make a difference in the world of technology and design.
Overview Haptiq is a leader in delivering digital solutions and consulting services that drive value and transform businesses. We specialize in leveraging technology to improve efficiencies and offer comprehensive solutions tailored to meet the unique needs of our clients across various industries. As well as bringing next-generation technology to private capital markets through the Olympus suite of cloud-based solutions designed to empower private equity, and credit funds as well as the firms in which they invest.
The Opportunity The Product Delivery Manager at Haptiq leads different projects and is responsible for planning, overseeing, leading, and delivering software development projects in an international environment that helps the business achieve its goals. The role owner interacts with internal and external stakeholders and is accountable for completing projects in scope, budget, and time. This position deals predominantly with software application projects (e.g., implementing new or enhancing existing software solutions in various domains, such as finance, marketing, Ed-tech, e-commerce, etc.
Responsibilities and Duties Manage software product development projects and take accountability for delivery in scope, on budget, and on schedule. Setting the vision with the customer for their product(s), understanding how it connects to the organization’s goals. Building products with world-class customer experiences in mind, understanding the entire lifecycle of a customer. Defining, prioritizing, and communicating short, mid, and long-term goals of the product. Ensuring high engagement in the UX domain to deliver a great customer experience. Support analysis and formalization of business requirements and define project objectives and scope. Establish project plans and roadmaps using tools like Smartsheet and Monday.com. Be an evangelist for the team, communicating with stakeholders and helping the team bridge any gaps in understanding between the team and the rest of the company. Set and track milestones and deliverables. Identify project risks and issues and propose mitigation actions. Manage unforeseen situations/delays, realign schedule and expectations as needed. Adherence to security policies and standards set by the Global IT PMO. Proficient with Agile project methodology and tools (e.g., Jira, Confluence, Smartsheet). Establish and implement project communication plans and provide status updates to stakeholders. Assess business impacts of IT projects, organize change management, and manage internal and external stakeholders. Organize meetings, coordinate tasks, and assign responsibilities to project members. Use project management tools to track project performance and progress.
Requirements Overall 8+ years of program management experience English fluency is a MUST. Agile Certifications (Scrum master, SAFE, etc) Thorough understanding of Project Management processes, principles, strategies, and methods. Experience with lean and agile product delivery approaches. Excellent time management and organizational skills. Excellent analytical, logical thinking, and problem-solving skills. Excellent verbal and written communication skills. Proven success working with all levels of management, including C-Suite. Experience managing large budgeting and forecasting projects. Excellent presentation skills. Proficient with, or able to quickly become proficient with, a range of general and specialized applications and software used in the organization and the industry. Proficient with Microsoft Office Suite. Experience with Project Management tools. Experience in working in a complex international environment. Ability to motivate people to complete a project in a timely manner. Bachelor's degree in Computer Science, Business Administration, or other related fields.
Benefits Flexible work arrangements (including hybrid mode) Great Paid Time Off (PTO) policy Comprehensive benefits package 401(k) retirement plan / Pension Opportunities for professional growth and development. A supportive, dynamic, and inclusive work environment.
Why Join Us? Join us at Haptiq Technology and Solutions and be a part of our mission to create innovative solutions that drive success. Apply now to make a difference in the world of technology and design.
Overview Haptiq is a leader in delivering digital solutions and consulting services that drive value and transform businesses. We specialize in leveraging technology to improve efficiencies and offer comprehensive solutions tailored to meet the unique needs of our clients across various industries. As well as bringing next-generation technology to private capital markets through the Olympus suite of cloud-based solutions designed to empower private equity, and credit funds as well as the firms in which they invest.
The Opportunity We’re looking for a detail-oriented Email Marketing Specialist to own the execution and optimization of email campaigns across our client and internal projects. In this hands-on role, you’ll strategize and manage complex email journeys, segment lists, run A/B tests, and deliver insights to improve performance. You’ll collaborate closely with Client Success Managers and Design and Product Teams to ensure campaigns are timely, effective, and aligned with business goals.
Responsibilities and Duties
1.Email Campaign Management Plan, create, and execute email marketing campaigns—template strategy, journey setup, and delivery Monitor campaign performance and make iterative improvements based on data Ensure email best practices and compliance (e.g., CASL) are met 2.Optimization & Analytics Design and execute A/B tests and list segmentation strategies Monitor KPIs such as open rate, click-through rate, bounce rate, and conversions Provide regular performance reporting and actionable insights 3.Cross-functional Support Collaborate with Client Success Managers to support outbound communication strategies Maintain an organized campaign tracker and content calendar across multiple project Communicate effectively across teams to ensure alignment and timing 4.Process & Documentation Document repeatable processes for campaign execution and testing Respond to ad-hoc requests for analysis or campaign deployment
Requirements 2–4 years of hands-on experience in email marketing campaign execution Strong working knowledge of email platforms (e.g., HubSpot, Mailchimp, ActiveCampaign) Proficiency in email editors (HTML, drag-and-drop tools) and visual design tools like Canva Familiarity with reporting tools and email analytics platforms Experience with A/B testing, segmentation, and personalization Excellent written and verbal communication skills Organized, detail-oriented, and able to manage multiple prioritie Experience in technical aspects of deliverability and compliance. Experience with CRM systems (e.g., Salesforce, HubSpot CRM, Pipedrive) Certification in Google Analytics, Google Ads, or a recognized email marketing platform Familiarity with SEO or e-commerce marketing principles
Benefits Flexible work arrangements (including hybrid mode) Great Paid Time Off (PTO) policy Comprehensive benefits package Competitive salary Opportunities for professional growth and development. A supportive, dynamic, and inclusive work environment.
Why Join Us? We value creative problem solvers who learn fast, work well in an open and diverse environment and enjoy pushing the bar for success ever higher. We do work hard but we also choose to have fun while doing it.
Compensation The salary range for this position is between $75,000 and $100,000 CAD per year, depending on experience, skill set, interpersonal skills, and other relevant qualifications.
Overview Haptiq Technology and Solutions, a leader in uniting companies and their investors through innovative technology, is looking for a Principal Fullstack Engineer to join our dynamic team in Canada. Haptiq excels in transforming potential into tangible performance, offering a suite of meticulously designed software solutions that cater to a wide range of business needs. With a global footprint and a team of over 200 skilled professionals, we stand as a strategic partner for businesses navigating the complexities of the digital landscape.
The Opportunity We are seeking a highly motivated and self driven data engineer for our growing data team -who is able to work and deliver independently and as a team.In this role, you will play a crucial part in designing , building and maintaining our ETL infrastructure and data pipelines.
Key Responsibilities This position is for a Cloud Data engineer with a background in Python, DBT, SQL and data warehousing for enterprise level systems. Adhere to standard coding principles and standards. Build and optimize data pipelines for efficient data ingestion, transformation and loading from various sources while ensuring data quality and integrity. Design, develop, and deploy python scripts and ETL processes in ADF environment to process and analyze varying volumes of data. Experience of DWH, Data Integration, Cloud, Design and Data Modelling. Proficient in developing programs in Python and SQL Experience with Data warehouse Dimensional data modeling. Working with event based/streaming technologies to ingest and process data. Working with structured, semi structured and unstructured data. Optimize ETL jobs for performance and scalability to handle big data workloads. Monitor and troubleshoot ADF jobs, identify and resolve issues or bottlenecks. Implement best practices for data management, security, and governance within the Databricks environment. Experience designing and developing Enterprise Data Warehouse solutions. Proficient writing SQL queries and programming including stored procedures and reverse engineering existing process. Perform code reviews to ensure fit to requirements, optimal execution patterns and adherence to established standards. Checking in, checkout and peer review and merging PRs into git Repo. Knowledge of deployment of packages and code migrations to stage and prod environments via CI/CD pipelines.
Skills 3+ years Python coding experience. 5+ years - SQL Server based development of large datasets 5+ years with Experience with developing and deploying ETL pipelines using Databricks Pyspark. Experience in any cloud data warehouse like Synapse, ADF, Redshift, Snowflake. Experience in Data warehousing - OLTP, OLAP, Dimensions, Facts, and Data modeling. Previous experience leading an enterprise-wide Cloud Data Platform migration with strong architectural and design skills. Experience with Cloud based data architectures, messaging, and analytics. Cloud certification(s). Add ons: Any experience with Airflow , AWS lambda, AWS glue and Step functions is a Plus.
Overview Haptiq is a leader in delivering digital solutions and consulting services that drive value and transform businesses. We specialize in leveraging technology to improve efficiencies and offer comprehensive solutions tailored to meet the unique needs of our clients across various industries. As well as bringing next-generation technology to private capital markets through the Olympus suite of cloud-based solutions designed to empower private equity, and credit funds as well as the firms in which they invest.
The Opportunity The Product Delivery Manager at Haptiq leads different projects and is responsible for planning, overseeing, leading, and delivering software development projects in an international environment that helps the business achieve its goals. The role owner interacts with internal and external stakeholders and is accountable for completing projects in scope, budget, and time. This position deals predominantly with software application projects (e.g., implementing new or enhancing existing software solutions in various domains, such as finance, marketing, Ed-tech, e-commerce, etc.
Responsibilities and Duties Manage software product development projects and take accountability for delivery in scope, on budget, and on schedule. Setting the vision with the customer for their product(s), understanding how it connects to the organization's goals. Building products with world-class customer experiences in mind, understanding the entire lifecycle of a customer. Defining, prioritizing, and communicating short, mid, and long-term goals of the product. Ensuring high engagement in the UX domain to deliver a great customer experience. Support analysis and formalization of business requirements and define project objectives and scope. Establish project plans and roadmaps using tools like Smartsheet and Be an evangelist for the team, communicating with stakeholders and helping the team bridge any gaps in understanding between the team and the rest of the company. Set and track milestones and deliverables. Identify project risks and issues and propose mitigation actions. Manage unforeseen situations/delays, realign schedule and expectations as needed. Adherence to security policies and standards set by the Global IT PMO. Proficient with Agile project methodology and tools (e.g., Jira, Confluence, Smartsheet). Establish and implement project communication plans and provide status updates to stakeholders. Assess business impacts of IT projects, organize change management, and manage internal and external stakeholders. Organize meetings, coordinate tasks, and assign responsibilities to project members. Use project management tools to track project performance and progress.
Requirements Overall 8+ years of program management experience English fluency is a MUST. Agile Certifications (Scrum master, SAFE, etc) Thorough understanding of Project Management processes, principles, strategies, and methods. Experience with lean and agile product delivery approaches. Excellent time management and organizational skills. Excellent analytical, logical thinking, and problem-solving skills. Excellent verbal and written communication skills. Proven success working with all levels of management, including C-Suite. Experience managing large budgeting and forecasting projects. Excellent presentation skills. Proficient with, or able to quickly become proficient with, a range of general and specialized applications and software used in the organization and the industry. Proficient with Microsoft Office Suite. Experience with Project Management tools. Experience in working in a complex international environment. Ability to motivate people to complete a project in a timely manner. Bachelor's degree in Computer Science, Business Administration, or other related fields.
Benefits Flexible work arrangements (including hybrid mode) Great Paid Time Off (PTO) policy Comprehensive benefits package 401(k) retirement plan / Pension Opportunities for professional growth and development. A supportive, dynamic, and inclusive work environment.
Why Join Us? Join us at Haptiq Technology and Solutions and be a part of our mission to create innovative solutions that drive success. Apply now to make a difference in the world of technology and design.
