Are you a strategic communicator ready to lead transformation in one of Canada’s most community-connected healthcare systems? Health PEI is seeking a bold, collaborative, and visionary leader to serve as its next Executive Director of Communication — a critical role that shapes how we engage with Islanders, inspires our workforce, and tell the story of a health system in motion.At Health PEI, we are building a One Island Health System that delivers the right care, by the right provider, in the right place. With a $1.1 billion operating budget and a $300 million capital investment plan, we are modernizing infrastructure, expanding access to care, and improving outcomes for patients across the province. In the past year alone, we’ve connected thousands of Islanders to primary care, reduced wait times for key services, and increased surgical capacity by 36%.But our greatest strength is our people. Our Employee Value Proposition (EVP) is built on three pillars:My Path – meaningful career development and growth.My Team – a culture of collaboration, pride, and support.Our Health PEI – a shared commitment to innovation, inclusion, and continuous improvement.
Health PEI values the different ideas, perspectives and backgrounds that a diverse, equitable and inclusive work-place culture can bring. Not only does this help us deliver better outcomes, more innovation, but it also creates a safer space for our patients when our employees are more reflective of the communities we serve. It is important for us to create an environment where our employees are comfortable bringing their authentic selves to work and challenging the status quo to make Health PEI a better more inclusive employer and healthcare system. We recognize we have more work to do but finding intentional ways to grow our understanding and support of those who have faced barriers due to accessibility, ethnicity, ancestry, gender identity, age, sexual orientation, language or other grounds is a key priority for us. We encourage underrepresented groups to join our team, be yourself, and help us achieve our vision for an inclusive workplace and healthcare system.
The RoleAs Executive Director of Communication, you will lead the strategic direction and operational oversight of Health PEI’s communication division. You’ll work closely with the CEO, Executive Leadership Team, and Board of Directors to translate vision into action — ensuring that our messaging is clear, inclusive, and aligned with our values.In this pivotal role, you will communicate health system performance with transparency and accountability, helping Islanders understand the impact and evolution of healthcare services. You’ll also be responsible for building strong relationships with stakeholders and communities, fostering trust and collaboration across the province.A key part of your mandate will be to liaise with government members and the media, ensuring consistent and open dialogue that supports system-wide transformation initiatives. Your leadership will be instrumental in shaping public perception, driving engagement, and reinforcing Health PEI’s commitment to excellence in care for every Islander.
DutiesMaintain a comprehensive understanding of system wide priorities and actively contribute to initiatives beyond immediate scope. This integrated approach ensures that leadership efforts are cohesive, strategic, and in service of the broader mandate of Health PEI.Promote Health PEI’s vision and strategic direction by collaborating with the Senior Leadership, and Board of Directors, translating high-level goals into actionable objectives and system standards.Provide executive-level leadership and oversight for the communication division, ensuring services align with strategic priorities and operational objectives.Offer expert communication advice to the organization on strategic and operational planning, based on data, legislation, policy, and best practice.Lead efforts to uphold Health PEI’s reputation and service excellence, ensuring high standards of delivery and continuous quality improvement.Helps maintain Health PEI’s accreditation by ensuring compliance with national standards and fostering a culture of quality improvement.Provide strategic Communication, Advice and Planning on divisional programs, ensuring alignment with corporate goals.Participate in ELT meetings, executive scrum meetings, government briefings, and strategic forums to inform decision making and organizational planning.Lead the development, interpretation, and implementation of legislation, policies, and clinical operational communication guidelines to support divisional functions and system priorities.Monitor and enforce adherence to internal controls, policies and standards aligned with Health PEI’s strategic goals and corporate objectives.Align divisional goals with Health PEI’s strategic priorities and contribute to system-wide planning.Ensure all provincial services and programs within the organization and/or division are delivered efficiently and effectivelyLead efforts to drive continuous improvement and innovation within the division. Ensure continuous improvement through regular review of policies, procedures, and program frameworks.Establish and maintain effective communication channels with governmental and non-governmental organizations to support legislative and regulatory compliance, including partnerships with the Department of Health and Wellness, Department of Communication, and other provincial departments.Represent Health PEI and/or the division at provincial, regional, and federal/provincial/territorial meetings, advisory committees, and working groups to advance system-level collaboration and policy development.Serve as chair or executive sponsor for transformation workstreams, provincial committees, and working groups that align with Health PEI’s strategic communication priorities.Other related duties
Minimum Qualifications:Bachelor’s degree in communication, Healthcare Administration, Business, or a related field.Master’s degree in communication, Healthcare Administration, Public Administration, Business, or a related field is an asset.Extensive senior leadership experience in complex public or NFP healthcare systems or service delivery organizations.Proven track record managing multi-million dollar budgets and significant human resources (50-5000+ employees)Extensive experience in strategic planning, development, implementation, and executionStrong understanding of healthcare regulations, policies, and best practices, or relevant experience in a highly regulated, 24/7 environment within a complex, multi-site organization.Demonstrated ability to manage budgets and financial performanceExtensive experience representing the organization in provincial and national settings, including media, forums, and legislative appearances.Extensive experience in Board-governed organizations, supporting Boards and Board committees.Extensive experience in managing strategic initiatives and delivering services or programs to clients and/or the public, with a preference for experience in health or social program delivery.Experience collaborating with government and non-government agencies, professional groups, unions, and other stakeholders.Demonstrated skill in establishing relationships and partnerships with key internal and external stakeholdersExcellent organizational, communication (written and verbal), interpersonal, leadership, conflict resolution, and collaborative skills, with the ability to plan and think strategically.Proficiency in various computer programs (Word, Excel, PowerPoint, etc.)
Other Qualifications:Demonstrated leadership abilities, including managing diverse teams, driving organizational change, and leading cross-functional groups.Strong decision making, problem solving, and conflict resolution skills.Excellent verbal and written communication skillsAbility to manage relationships with key stakeholders, including government, HPEI Board, union partners, auditors, postsecondary institutions, and media outlets.Ability to act as a spokesperson for the organization with local and national media outlets.Commitment to continuous improvement.
Important Notes: Please ensure the application clearly demonstrates how you meet the noted qualifications as applicants will be screened based on the information provided. We would like to thank all applicants for their interest; however, only those who are selected for an interview will be contacted.This competition may be used to fill future job vacancies.Salary Range: $70.30 - $86.72 per hour (Level 29)Bi-Weekly Hours: 75 Hours Bi-Weekly / Mon - FriPosting ID: 169869
Are you a visionary healthcare leader ready to drive transformation in one of Canada’s most community-connected healthcare systems? Health PEI is seeking a bold, collaborative, and forward-thinking individual to serve as its next Executive Director of Medical Affairs — a pivotal role that will shape the future of care delivery across Prince Edward Island.At Health PEI, we are building a One Island Health System that delivers the right care, by the right provider, in the right place. With a $1.1 billion operating budget and a $300 million capital investment plan, we are modernizing infrastructure, expanding access to care, and improving outcomes for patients across the province. In the past year alone, we’ve connected thousands of Islanders to primary care, reduced wait times for key services, and increased surgical capacity by 36%.But our greatest strength is our people. Our Employee Value Proposition (EVP) is built on three pillars:My Path – meaningful career development and growth.My Team – a culture of collaboration, pride, and support.Our Health PEI – a shared commitment to innovation, inclusion, and continuous improvement.
Health PEI values the different ideas, perspectives and backgrounds that a diverse, equitable and inclusive work-place culture can bring. Not only does this help us deliver better outcomes, more innovation, but it also creates a safer space for our patients when our employees are more reflective of the communities we serve. It is important for us to create an environment where our employees are comfortable bringing their authentic selves to work and challenging the status quo to make Health PEI a better more inclusive employer and healthcare system. We recognize we have more work to do but finding intentional ways to grow our understanding and support of those who have faced barriers due to accessibility, ethnicity, ancestry, gender identity, age, sexual orientation, language or other grounds is a key priority for us. We encourage underrepresented groups to join our team, be yourself, and help us achieve our vision for an inclusive workplace and healthcare system.
The Role:Executive Director of Medical AffairsYou will provide strategic leadership and clinical oversight across Health PEI’s medical programs and services. As a key advisor to the Chief Medical Officer and Executive Team, you’ll champion quality improvement, clinical governance, and physician engagement. You’ll play a central role in advancing integrated care models, supporting medical staff development, and ensuring the delivery of safe, effective, and patient-centered care.Your mandate includes fostering collaboration across disciplines, driving innovation in clinical practice, and supporting system-wide transformation initiatives. You’ll also liaise with government partners and healthcare stakeholders to ensure alignment with provincial health priorities and policy. Your leadership will be instrumental in guiding Health PEI through a period of growth, modernization, and renewed commitment to excellence in care for every Islander.
Duties:Maintain a comprehensive understanding of system wide priorities and actively contribute to initiatives beyond immediate scope. This integrated approach ensures that leadership efforts are cohesive, strategic, and in service of the broader mandate of Health PEI.Promote Health PEI’s vision and strategic direction by collaborating with the Senior Leadership, and Board of Directors, translating high-level goals into actionable objectives and system standards.Provide executive-level leadership and oversight for the communication division, ensuring services align with strategic priorities and operational objectives.Offer expert communication advice to the organization on strategic and operational planning, based on data, legislation, policy, and best practice.Lead efforts to uphold Health PEI’s reputation and service excellence, ensuring high standards of delivery and continuous quality improvement.Helps maintain Health PEI’s accreditation by ensuring compliance with national standards and fostering a culture of quality improvement.Provide strategic Communication, Advice and Planning on divisional programs, ensuring alignment with corporate goals.Participate in ELT meetings, executive scrum meetings, government briefings, and strategic forums to inform decision making and organizational planning.Lead the development, interpretation, and implementation of legislation, policies, and clinical operational communication guidelines to support divisional functions and system priorities.Monitor and enforce adherence to internal controls, policies and standards aligned with Health PEI’s strategic goals and corporate objectives.Align divisional goals with Health PEI’s strategic priorities and contribute to system-wide planning.Ensure all provincial services and programs within the organization and/or division are delivered efficiently and effectivelyLead efforts to drive continuous improvement and innovation within the division. Ensure continuous improvement through regular review of policies, procedures, and program frameworks.Establish and maintain effective communication channels with governmental and non-governmental organizations to support legislative and regulatory compliance, including partnerships with the Department of Health and Wellness, Department of Communication, and other provincial departments.Represent Health PEI and/or the division at provincial, regional, and federal/provincial/territorial meetings, advisory committees, and working groups to advance system-level collaboration and policy development.Serve as chair or executive sponsor for transformation workstreams, provincial committees, and working groups that align with Health PEI’s strategic communication priorities.Other related duties
Minimum Qualifications:Bachelor’s degree in communication, Healthcare Administration, Business, or a related field.Master’s degree in communication, Healthcare Administration, Public Administration, Business, or a related field is an asset.Extensive senior leadership experience in complex public or NFP healthcare systems or service delivery organizations.Extensive experience in strategic planning, development, implementation, and executionStrong understanding of healthcare regulations, policies, and best practices, or relevant experience in a highly regulated, 24/7 environment within a complex, multi-site organization.Demonstrated ability to manage budgets and financial performanceExtensive experience representing the organization in provincial and national settings, including media, forums, and legislative appearances.Extensive experience in Board-governed organizations, supporting Boards and Board committees.Extensive experience in managing strategic initiatives and delivering services or programs to clients and/or the public, with a preference for experience in health or social program delivery.Experience collaborating with government and non-government agencies, professional groups, unions, and other stakeholders.Demonstrated skill in establishing relationships and partnerships with key internal and external stakeholdersExcellent organizational, communication (written and verbal), interpersonal, leadership, conflict resolution, and collaborative skills, with the ability to plan and think strategically.Proficiency in various computer programs (Word, Excel, PowerPoint, etc.)
Other Qualifications:Demonstrated leadership abilities, including managing diverse teams, driving organizational change, and leading cross-functional groups.Strong decision making, problem solving, and conflict resolution skills.Ability to manage relationships with key stakeholders, including government, HPEI Board, union partners, auditors, postsecondary institutions, and media outlets.Ability to act as a spokesperson for the organization with local and national media outlets.Commitment to continuous improvement.
Salary Range: $70.03 - $86.72 per hour (Level 29)Bi-Weekly Hours: 75 Hours Bi-Weekly / Mon - FriPosting ID: 170073Closing Date: This Job Competition is Open until Filled
Important Notes:Please ensure the application clearly demonstrates how you meet the noted qualifications as applicants will be screened based on the information provided. We would like to thank all applicants for their interest; however, only those who are selected for an interview will be contacted.
The Patient Relation Consultant (PRC) oversees and facilitates the Health PEI feedback resolution process which includes reviewing, investigating patient/family/public concerns and ensuring follow up occurs by the most appropriate Health PEI program/service leader
Duties:Demonstrates commitment to organizational values, ensuring effective and person-centered services.Establishes and fosters relationships with patients/residents/clients through the patient relations process.Facilitates collaboration and coalition-building among diverse groups to improve patient experience and quality of care.Leads the work to promote Health PEI’s overall responsibility and accountability to Health PEI’s patient/family/public feedback processes.Promotes and provides coaching on a climate of cooperation and respect in a person-centered environment.Fosters a culture of empathy, understanding, and inclusivity among all Health PEI staff, physicians and leaders empowering them in their ability to respond to patient and family feedback..Works with service areas most responsible to respond to feedback by facilitating timely and comprehensive reviews of patient/public concerns submitted through the Provincial Safety Management System (PSMS).Provides situational direction and advice to frontline employees, leaders and physicians on patient feedback concerns and processes.Mentors, educates and provides effective communication tools and skills to Health PEI supervisors, managers, directors and practitioners on how to respond to patient, client, resident, family and public feedbackEnsures compliance with all relevant policies, procedures and legislation, including but not limited to, the Health Information Act, the Freedom of Information and Protection of Privacy Act, the Health Service Act, The Consent to Treatment Act, the Mental Health Act, the Long-Term Care ActCreates, promotes and develops the vision and strategic plan for the Patient Relations Program in collaboration with the Director of Patient Experience and the Executive Director of Quality, Patient Safety and Ethics within the broader context of Health PEI’s vision, mission and organizational goalsWorking independently, the Patient Relations Consultant acts as a resource to various departments and divisions across the organization to ensure Patient Relations policies, procedures and best practices are being followedWorks closely with the Director of Patient Experience to plan, implement, monitor and evaluate educational resources to ensure successful program delivery.The Patient Relations Consultant is responsible for supporting system-wide programs, initiatives, projects, and interventions focusing on ensuring our patient’s experience is consistent and exceptionalPatient Relations Consultant helps patient/families navigate the feedback resolution process by communicating, mediating and negotiating with all levels of leadership on their behalf. The PRC plays a key role in establishing, fostering and managing relationships while facilitating the resolution of complex and sensitive issuesThe Patient Relations Consultant is involved in the facilitation of resolution meetings, trend analysis, and collaboration with various stakeholders and service areas to make recommendations that will improve the patient experience within Health PEI
Minimum Qualifications: A bachelor’s degree in health or social sciences, health administration, public relations, communication or in a related field with an acceptable combination of education, training and experience required.Licensure/registration in professional organization is required for health-related professions.Experience and/or training in feedback resolution process, conflict management, mediation, and/or ethical decision making.Minimum of 5 years’ experience in a health care setting.Knowledge of Accreditation Canada standards with a focus on person and family centered care and patient engagement.Strong interpersonal and collaborate skills, excellent oral and written communication skills, including the ability to write plain language responses/resolutions and recommendations.Ability to lead self and work independently as well as part of an integral and versatile team.Ability to manage multiple tasks, prioritize responsibilities, and maintain accurate records.Excellent decision making and problem-solving skills with demonstrated pattern of using good moral/ethical judgement.Ability to deal with individuals who may be upset, requiring tact, empathy, confidentiality and good judgmentAdvanced knowledge and skill in various computer applications, i.e. Microsoft Office suite - Microsoft Excel, Microsoft PowerPoint, Internet research skills;The successful applicant must have a good previous work and attendance record.Must have access to a reliable vehicle.A good previous work and attendance record is required
Other Qualifications:Master’s degree is an asset.Training or certification as a mediation and coaching is an asset.Training or certification in conflict resolution is an asset.Training or certification in change management is an asset.Training in trauma-informed care is an asset.French language proficiency is an asset
Important Notes:
Please ensure the application clearly demonstrates how you meet the noted qualifications as applicants will be screened based on the information provided. We would like to thank all applicants for their interest; however, only those who are selected for an interview will be contacted.
Salary Range: $45.12 - $55.57 per hour (Excluded Level 20)Bi-Weekly Hours: 75 Hours Bi-Weekly / Monday-Friday / Days with Possible Evenings / WeekendPosting ID: 172414Closing Date: Thursday March 12, 2026 at 4:00pm
Reporting to the Director of Support Services, the manager of support services is responsible for coordinating, developing, and administering the Nutrition Services, Maintenance Services and Environmental Services for the residents of Wedgewood Manor, Summerset Manor, Stewart Memorial Home, Maplewood Manor and Margaret Stewart Ellis Home.This casual manager position provides replacement and/or supplementary assistance to Wedgewood Manor, Summerset Manor, Stewart Memorial Home, Maplewood Manor and Margaret Stewart Ellis Home, as required.
Duties will include but are not limited to:develop, review and revise as necessary, department job routines and task frequencies;provide workload measurements and maximize staffing assignments within assigned resource allocation;develop and monitor the completion of the department's annual objectives in alignment with the facility and Health PEI's goals;maintain and review the Quality Standards and Procedures Manual to ensure adherence to Infection Control procedures;maintain accurate department records, including staff rotation schedules, payroll records, project/paint schedules, financial documents, tender agreements, maintenance contracts, service agreements;review and approve internal purchase requisitions for the procurement of supplies and equipment as required;monitor and manage departmental expenditures (compensation, supply, sundry) within budgeted targets;administering the annual operational budget, analyzing data and statistics to project future resources needed and contributing to the capital planning process;submit quarterly financial forecasting documents and accompanying variance management plan;lead the policy development process for support services departments as required;furnish and submit the annual capital project and equipment plan for the facilities and apprise the administrator of capitol priorities throughout the fiscal year;serve as the project manager for the annual facility capital project program, entailing multiple projects at large and moderate scales;represent the management team on various interdepartmental committees and work collaboratively with other departments;manage staffing complement, including recruitment, selection and performance management of staff in accordance with PEI Public Service Commission, collective agreements and human resource guidelines;monitor, identify and implement quality improvement opportunities with a focus on a Person-Centered Care philosophy;ensure the administrator and management team are effectively advised of departmental operations, including submission of verbal and written reports;serve as primary point of contact for emergent facility infrastructure concerns, including provision of continuous 24/7 troubleshooting coverage;review and approve leave of absence, as well as ensuring staff coverage;approving bi-weekly payroll through PeopleSoft Program;ensure currency in the SMART (\"Safe Moving and Repositioning Techniques\") training program is maintained as required, including completion of \"Train the Trainer\" education to teach staff key program elements; monitor adherence to same.
Minimum Qualifications:Baccalaureate degree in a related field.Demonstrated equivalencies may be consideredExtensive experience in health services with progressive management/leadership experience in a health care setting with responsibility for financial, human resource and project management.Demonstrated organizational skills with emphasis on leadership, decision making, problem solving, conflict management, motivation, communication, team building and group management skills. Ability to conceptualize and plan.Demonstrated effective fiscal management.Excellent professional skills including time management, collaborative and consultative practice.Possession of a valid driver’s license and access to a reliable vehicle.
Other Qualifications/Assets:Must have a good previous work and attendance recordMaster’s degree in a related field would be considered an assetAdditional relevant education and experience
Please Note: Please ensure the application clearly demonstrates how you meet the noted qualifications as applicants will be screened based on the information provided. We would like to thank all applicants for their interest; however, only those who are selected for an interview will be contacted.This competition may be used to fill future job vacancies. Salary Range: $50.53 per hour (Level 20 – Excluded + 12% in lieu of sick & vacation benefits)Bi-Weekly Hours: On Demand / Monday – Friday / Flexible HoursPosting ID: 172141Closing Date: Open until Filled
