POSITION TITLE: Senior Healthcare Safety & Risk Management Specialist
Healthcare Insurance Reciprocal of Canada (HIROC) is a trusted healthcare safety advisor, committed to offering a full spectrum of insurance, risk and claims management products and support.
HIROC knows healthcare as it’s the largest not-for-profit healthcare liability insurer in the country, with over 700+ healthcare organizations part of the Reciprocal. Combined with sage counsel and risk management solutions, HIROC works with its partners to increase safety.
As a Reciprocal, HIROC is governed by its Subscribers and remains an innovative, agile, and proactive partner. Since its inception in 1987, the not-for-profit has returned over $200 million to the healthcare system. HIROC’s 35 years of data is combined with its extensive experience to advise and share learnings, all with the goal of scaling knowledge and increasing safety across Canada’s healthcare system.
One common thread running through HIROC’s culture is the feeling of being part of something unique: partnering to create the safest healthcare system – HIROC’s vision.
Each employee has the opportunity to find their calling and help build a stronger organization designed to meet the needs of its Subscribers. As a Top 100 GTA Employer nine years running, HIROC employees are empowered to find solutions and create amazing experiences in service to its Subscribers.
Join us and be part of the team working to make a difference.
SUMMARY:
Reporting to the Lead, Risk, the primary responsibility of the Senior Healthcare Safety & Risk Management Specialist is to provide expert guidance and advice to support HIROC subscribers from across all healthcare sectors. The successful candidate will have demonstrated subject matter expertise in: risk management, safety, quality improvement, and analytics within the complex and dynamic landscape of the Canadian healthcare system. This role requires a broad understanding of standards informing healthcare delivery including provider and client needs, regulatory and legal frameworks (pan Canadian), emergency preparedness and response, awareness of cultural competence and inclusivity in healthcare, and would benefit from experience with direct clinical practice. Working with a team of like-minded professionals you will support subscribers with risk management and patient safety subject matter.
KEY RESPONSIBILITIES:
Support subscriber experience and stewardship Support subscriber stewardship (e.g. attend meetings with subscribers, build safety capacity, provide risk/safety education, support the application/spread of best practices) Enhance subscriber experience by applying safety science methodologies (e.g. patient safety, quality improvement, behavioral insights, design/systems thinking, etc.) for processes, procedures, safety intelligence, education, and resource development Implement quantitative and qualitative methods to understand subscriber needs, system gaps, and incident investigation findings Respond to subscribers and support with respect to subscriber queries, tools, customized claims analysis, trends analysis, meeting preparations, and attendance.
Support safety investigation and system resilience Apply safety science to investigate major losses, and incidents Identify systemic areas of interest from major losses and build safety capacity with subscribers Identify and share learnings, and support safety collaborations (clinical, safety/risk and human factors networks, academic communities, etc.) Review and analyze healthcare legal claims data to support HIROC’s safety and risk initiatives Conduct focused reviews to provide subscribers (individually and collectively) and HIROC with actionable themes, trends, etc. Report potential new risk/safety themes and opportunities from claims analysis
General Safety and Risk Management Functions Contribute to the departments and team planning Participate in ongoing educational opportunities to remain current on your field of expertise (e.g. clinical, safety and risk management issues in the field of health care, human factors, and insurance) Act as a resource to other departments and HIROC staff, and provide mentorship as required. Respond to issues relating to risk management and patient safety matters (consulting with Claims, Insurance Operations, Senior Management, and Legal where required) Participate in or lead ad-hoc departmental and HIROC projects, initiatives, and committees Contribute to development and revision of risk management tools and services: based on extensive research of current legislation, professional and/or governing organizations, medical journals and internet risk management resources, claims data, and best practices Support the development/improvement of patient safety indicators and other analytics Other duties as required
Conduct research and academic activity Participate in the creation of new safety knowledge and contribute to academic activities (e.g. peer reviewed papers, posters, presentations, etc.) Participate in the supervision of students Present new information at symposiums, education and academic conferences Work with a clinical coding team to optimize data collection and ensure accuracy and consistency
KNOWLEDGE SKILLS & ABILITIES:
Well organized, excellent time management skills and ability to meet deadlines Self-motivation and initiative Excellent written, verbal and listening skills Proficiency in Microsoft Office suite of tools Well-developed analytical and data management skills Knowledge of adult education principles Ability to work both independently and as a team member Committed to ongoing learning Valid driver’s license required
EDUCATION, TRAINING & EXPERIENCE:
Post-graduate degree in healthcare related field Advanced certification in Patient Safety, Risk Management, Quality Improvement, or Health Law Certification in quality/patient safety (e.g., Canadian Patient Safety Officer) Minimum five years of recent healthcare related experience. Member of a regulated health profession.
Preferred: Advanced clinical/business acumen in specialty areas e.g. obstetrics/perinatal, emergency medicine and/or intensive care, and/or facility management Experience with grant applications, ethics/REB/IRB, and literature reviews. Experience in presentation, facilitation, and public speaking. Experience with data systems/analysis (Power BI, advanced Excel functions, Power Queries) Integrated/Enterprise Risk Management (IRM/ERM) experience Advanced clinical/business acumen in specialty areas e.g. obstetrics/perinatal, emergency medicine and/or intensive care, and/or facility management Exposure to medical chart and documentation review to ensure alignment on goals and data integrity Familiarity with medical coding practices, using safety factor frameworks (i.e., ICD10, CCI, Canadian Incident Analysis framework)
WORKING CONDITIONS:
Normal working conditions in an office setting. Working at computer for most of the day. Some travel required – Subscriber visits, presentations, conferences, and courses. Hybrid work model.
HOURS OF WORK:
Monday-Friday 8:30am-4:30pm, some flexible hours may be required to meet Subscriber needs. May be required to travel, attend after-hours functions/meetings.
TO APPLY: Please submit your résumé to
In order to be considered for this position, please include a current résumé or detailed qualifications summary with your application. Only those selected for an interview will be contacted.
HIROC is committed to fostering a climate of equity, diversity, inclusion, and accessibility. HIROC respects the diversity of all members of its community and welcomes applications from those who have demonstrated a commitment to the values of equity, diversity and inclusion. Applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit peoples, racialized persons, persons with disabilities, those who identify as women, 2SLGBTQ+, individuals who self-identify on the basis of any of the protected grounds under the Human Rights Code and/or others who may contribute to the further diversification of ideas within its community are encouraged. HIROC is committed to fair assessment of a candidate’s abilities, and consideration for diversity of thought, method, and experience, including non-traditional career paths.
HIROC is committed to providing a barrier-free environment for all stakeholders, including its participants, employees, job applicants, suppliers, the public and any visitors who may enter its premises, access its information, or use its services. As an organization, HIROC respects and upholds the requirements set forth under the Accessibility for Ontarians with Disabilities Act (AODA) and its associated standards and regulations and will ensure that HIROC offers a safe and welcoming environment that is respectful of each person's dignity and independence.
POSITION TITLE: Corporate Services and External Events Specialist
The Healthcare Insurance Reciprocal of Canada (HIROC) is a trusted healthcare safety advisor, committed to offering a full spectrum of insurance, risk and claims management products and support.
HIROC knows healthcare as it’s the largest not-for-profit healthcare liability insurer in the country, with over 700+ healthcare organizations part of the Reciprocal. Combined with sage counsel and risk management solutions, HIROC works with its partners to increase safety.
As a Reciprocal, HIROC is governed by its Subscribers and remains an innovative, agile and proactive partner. Since its inception in 1987, the not-for-profit has returned over $200 million to the healthcare system. HIROC’s 35 years of data is combined with its extensive experience to advise and share learnings, all with the goal of scaling knowledge and increasing safety across Canada’s healthcare system.
One common thread running through HIROC’s culture is the feeling of being part of something unique: partnering to create the safest healthcare system – HIROC’s vision.
Each employee has the opportunity to find their calling and help build a stronger organization designed to meet the needs of its Subscribers. As a Top 100 GTA Employer nine years running, HIROC employees are empowered to find solutions and create amazing experiences in service to its Subscribers.
Join us and be part of the team working to make a difference.
SUMMARY:
Help HIROC shine bright in the healthcare community.
The Corporate Services and External Events Specialist supports the Executive Office and the Communications and Marketing team with the production of external-facing events. Working closely with both teams, the individual will help connect the dots to support the successful execution of both in-person and virtual events. The ability to juggle multiple priorities, while remaining organized will help drive HIROC’s reputation of delivering a world-class experience at our events. Additionally, the individual will also have the opportunity to add their talents to the two teams they report to through a variety of tasks and projects.
KEY RESPONSIBILITIES:
External Events Coordination:
Supporting with coordination of all external facing events (set-up, tear down, registration, etc) Researching skills, collaborating with vendors, contracts preparation Budget coordination On-site execution of events Food & beverage, logistics and AV coordination Supporting travel arrangements: researching, booking all forms of travel, on-site travel logistics Collaborating with event production partners Supporting communications and marketing for events Point-person for all queries Support with design, look and feel of events ensuring they adhere to brand standards Other duties as assigned
Virtual Event Coordination
Deep knowledge of Zoom, Microsoft Teams, WebEx platforms to support full set-up and production of virtual meetings, forums and webinars. Oversee registration for all virtual events Knowledge of Streamyard platform Ability to be point person and troubleshoot any virtual delegate technical issues Other duties as assigned
Executive Office and Communications and Marketing Coordination
Support the Executive Office with any additional tasks Support the Communication and Marketing team with any additional tasks (drafting emails, articles, researching, and any design support such as building presentations, etc.)
KNOWLEDGE, SKILLS & ABILITIES:
Event planning experience Understanding of venue logistics and planning (Food & Beverage, AV, etc.) Proficient in virtual meeting space platforms (Zoom, Microsoft Teams, WebEx, Streamyard) Strong organizational skills Ability to prioritize tasks Strong self-starter with initiative to support an award-winning events production team Excels at customer service. At ease dealing with employees inside the organization and stakeholders/suppliers outside the organization Skilled at making presentations and pitches Strong project coordination and issue management skills. Ability to effectively manage multiple projects, deadlines and priorities Ability to plan, organize and prioritize activities to meet objectives Creative thinker Desire to learn and willingness to take on new responsibilities Well-organized and able multitask to meet deadlines Ability to exercise discretion and tact in sensitive and confidential situations Proficient in Microsoft Word, Excel, PowerPoint, and Outlook Valid driver’s license and access to a vehicle preferred (some travel required)
EDUCATION, TRAINING & EXPERIENCE:
Post-secondary education in event management, communications, marketing, or related discipline 3-5 years of professional experience in event coordination or related experience Comparable mix of education and experience will be considered
WORKING CONDITIONS:
Hybrid working model. May be required to attend after-hours functions/meetings, and occasionally work after hours. Some travel required.
TO APPLY: Please submit your résumé to
In order to be considered for this position, please include a current résumé or detailed qualifications summary with your application. Only those selected for an interview will be contacted.
HIROC is committed to fostering a climate of equity, diversity, inclusion, and accessibility. HIROC respects the diversity of all members of its community and welcomes applications from those who have demonstrated a commitment to the values of equity, diversity and inclusion. Applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit peoples, racialized persons, persons with disabilities, those who identify as women, 2SLGBTQ+, individuals who self-identify on the basis of any of the protected grounds under the Human Rights Code and/or others who may contribute to the further diversification of ideas within its community are encouraged. HIROC is committed to fair assessment of a candidate’s abilities, and consideration for diversity of thought, method, and experience, including non-traditional career paths.
HIROC is committed to providing a barrier-free environment for all stakeholders, including its participants, employees, job applicants, suppliers, the public and any visitors who may enter its premises, access its information, or use its services. As an organization, HIROC respects and upholds the requirements set forth under the Accessibility for Ontarians with Disabilities Act (AODA) and its associated standards and regulations and will ensure that HIROC offers a safe and welcoming environment that is respectful of each person's dignity and independence.
Job Title: Finance Summer Student Reports to: Lead, Accounting Status: 4-month contract Direct Reports: None Travel Requirements: None Office Hours: 8:30AM – 4:30PM
Healthcare Insurance Reciprocal of Canada (HIROC) is a trusted healthcare safety advisor, committed to offering a full spectrum of insurance, risk and claims management products and support.
HIROC knows healthcare as it’s the largest not-for-profit healthcare liability insurer in the country, with over 700+ healthcare organizations part of the Reciprocal. Combined with sage counsel and risk management solutions, HIROC works with its partners to increase safety.
As a Reciprocal, HIROC is governed by its Subscribers and remains an innovative, agile, and proactive partner. Since its inception in 1987, the not-for-profit has returned over $200 million to the healthcare system. HIROC’s 35 years of data is combined with its extensive experience to advise and share learnings, all with the goal of scaling knowledge and increasing safety across Canada’s healthcare system.
One common thread running through HIROC’s culture is the feeling of being part of something unique: partnering to create the safest healthcare system – HIROC’s vision.
Each employee has the opportunity to find their calling and help build a stronger organization designed to meet the needs of its Subscribers. As a Top 100 GTA Employer nine years running, HIROC employees are empowered to find solutions and create amazing experiences in service to its Subscribers.
Join us and be part of the team working to make a difference.
KEY RESPONSIBILITIES:
Assist with documentation of processes and policies Assist with filing Assist with data entry Assist members of the Finance department upon request Assist with new system implementation-data cleansing and testing Assist with surplus distribution processing and mailing Maintaining security of confidential information by following data security processes Verify and analyze data exported from various IT systems to ensure accuracy and compliance with internal processes. Perform other related duties as assigned with a high degree of flexibility and professionalism
KNOWLEDGE, SKILLS & ABILITIES:
Well organized and self-motivated Strong problem solving skills Attention to detail and accuracy High ability to prioritize Strong information management skills Computer literacy of Microsoft Office Suite (Intermediate Excel)
EDUCATION, TRAINING & EXPERIENCE:
High School Diploma Prior employment of 3 months.
WORKING CONDITIONS:
Working at a computer for much of the day. Hybrid working model.
TO APPLY: Please submit your résumé to
In order to be considered for this position, please include a current résumé or detailed qualifications summary with your application. Only those selected for an interview will be contacted.
HIROC is committed to fostering a climate of equity, diversity, inclusion, and accessibility. HIROC respects the diversity of all members of its community and welcomes applications from those who have demonstrated a commitment to the values of equity, diversity and inclusion. Applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit peoples, racialized persons, persons with disabilities, those who identify as women, 2SLGBTQ+, individuals who self-identify on the basis of any of the protected grounds under the Human Rights Code and/or others who may contribute to the further diversification of ideas within its community are encouraged. HIROC is committed to fair assessment of a candidate’s abilities, and consideration for diversity of thought, method, and experience, including non-traditional career paths.
HIROC is committed to providing a barrier-free environment for all stakeholders, including its participants, employees, job applicants, suppliers, the public and any visitors who may enter its premises, access its information, or use its services. As an organization, HIROC respects and upholds the requirements set forth under the Accessibility for Ontarians with Disabilities Act (AODA) and its associated standards and regulations and will ensure that HIROC offers a safe and welcoming environment that is respectful of each person's dignity and independence.
POSITION TITLE: Corporate Services and External Events Specialist
The Healthcare Insurance Reciprocal of Canada (HIROC) is a trusted healthcare safety advisor, committed to offering a full spectrum of insurance, risk and claims management products and support.
HIROC knows healthcare as it's the largest not-for-profit healthcare liability insurer in the country, with over 700+ healthcare organizations part of the Reciprocal. Combined with sage counsel and risk management solutions, HIROC works with its partners to increase safety.
As a Reciprocal, HIROC is governed by its Subscribers and remains an innovative, agile and proactive partner. Since its inception in 1987, the not-for-profit has returned over $200 million to the healthcare system. HIROC's 35 years of data is combined with its extensive experience to advise and share learnings, all with the goal of scaling knowledge and increasing safety across Canada's healthcare system.
One common thread running through HIROC's culture is the feeling of being part of something unique: partnering to create the safest healthcare system - HIROC's vision.
Each employee has the opportunity to find their calling and help build a stronger organization designed to meet the needs of its Subscribers. As a Top 100 GTA Employer nine years running, HIROC employees are empowered to find solutions and create amazing experiences in service to its Subscribers.
Join us and be part of the team working to make a difference.
SUMMARY:
Help HIROC shine bright in the healthcare community.
The Corporate Services and External Events Specialist supports the Executive Office and the Communications and Marketing team with the production of external-facing events. Working closely with both teams, the individual will help connect the dots to support the successful execution of both in-person and virtual events. The ability to juggle multiple priorities, while remaining organized will help drive HIROC's reputation of delivering a world-class experience at our events. Additionally, the individual will also have the opportunity to add their talents to the two teams they report to through a variety of tasks and projects.
KEY RESPONSIBILITIES:
External Events Coordination:
Supporting with coordination of all external facing events (set-up, tear down, registration, etc) Researching skills, collaborating with vendors, contracts preparation Budget coordination On-site execution of events Food & beverage, logistics and AV coordination Supporting travel arrangements: researching, booking all forms of travel, on-site travel logistics Collaborating with event production partners Supporting communications and marketing for events Point-person for all queries Support with design, look and feel of events ensuring they adhere to brand standards Other duties as assigned
Virtual Event Coordination
Deep knowledge of Zoom, Microsoft Teams, WebEx platforms to support full set-up and production of virtual meetings, forums and webinars. Oversee registration for all virtual events Knowledge of Streamyard platform Ability to be point person and troubleshoot any virtual delegate technical issues Other duties as assigned
Executive Office and Communications and Marketing Coordination
Support the Executive Office with any additional tasks Support the Communication and Marketing team with any additional tasks (drafting emails, articles, researching, and any design support such as building presentations, etc.)
KNOWLEDGE, SKILLS & ABILITIES:
Event planning experience Understanding of venue logistics and planning (Food & Beverage, AV, etc.) Proficient in virtual meeting space platforms (Zoom, Microsoft Teams, WebEx, Streamyard) Strong organizational skills Ability to prioritize tasks Strong self-starter with initiative to support an award-winning events production team Excels at customer service. At ease dealing with employees inside the organization and stakeholders/suppliers outside the organization Skilled at making presentations and pitches Strong project coordination and issue management skills. Ability to effectively manage multiple projects, deadlines and priorities Ability to plan, organize and prioritize activities to meet objectives Creative thinker Desire to learn and willingness to take on new responsibilities Well-organized and able multitask to meet deadlines Ability to exercise discretion and tact in sensitive and confidential situations Proficient in Microsoft Word, Excel, PowerPoint, and Outlook Valid driver's license and access to a vehicle preferred (some travel required)
EDUCATION, TRAINING & EXPERIENCE:
Post-secondary education in event management, communications, marketing, or related discipline 3-5 years of professional experience in event coordination or related experience Comparable mix of education and experience will be considered
WORKING CONDITIONS:
Hybrid working model. May be required to attend after-hours functions/meetings, and occasionally work after hours. Some travel required.
TO APPLY: Please submit your résumé to
In order to be considered for this position, please include a current résumé or detailed qualifications summary with your application. Only those selected for an interview will be contacted.
HIROC is committed to fostering a climate of equity, diversity, inclusion, and accessibility. HIROC respects the diversity of all members of its community and welcomes applications from those who have demonstrated a commitment to the values of equity, diversity and inclusion. Applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit peoples, racialized persons, persons with disabilities, those who identify as women, 2SLGBTQ+, individuals who self-identify on the basis of any of the protected grounds under the Human Rights Code and/or others who may contribute to the further diversification of ideas within its community are encouraged. HIROC is committed to fair assessment of a candidate's abilities, and consideration for diversity of thought, method, and experience, including non-traditional career paths.
HIROC is committed to providing a barrier-free environment for all stakeholders, including its participants, employees, job applicants, suppliers, the public and any visitors who may enter its premises, access its information, or use its services. As an organization, HIROC respects and upholds the requirements set forth under the Accessibility for Ontarians with Disabilities Act (AODA) and its associated standards and regulations and will ensure that HIROC offers a safe and welcoming environment that is respectful of each person's dignity and independence.
POSITION TITLE: Senior Healthcare Safety & Risk Management Specialist
Healthcare Insurance Reciprocal of Canada (HIROC) is a trusted healthcare safety advisor, committed to offering a full spectrum of insurance, risk and claims management products and support.
HIROC knows healthcare as it's the largest not-for-profit healthcare liability insurer in the country, with over 700+ healthcare organizations part of the Reciprocal. Combined with sage counsel and risk management solutions, HIROC works with its partners to increase safety.
As a Reciprocal, HIROC is governed by its Subscribers and remains an innovative, agile, and proactive partner. Since its inception in 1987, the not-for-profit has returned over $200 million to the healthcare system. HIROC's 35 years of data is combined with its extensive experience to advise and share learnings, all with the goal of scaling knowledge and increasing safety across Canada's healthcare system.
One common thread running through HIROC's culture is the feeling of being part of something unique: partnering to create the safest healthcare system - HIROC's vision.
Each employee has the opportunity to find their calling and help build a stronger organization designed to meet the needs of its Subscribers. As a Top 100 GTA Employer nine years running, HIROC employees are empowered to find solutions and create amazing experiences in service to its Subscribers.
Join us and be part of the team working to make a difference.
SUMMARY:
Reporting to the Lead, Risk, the primary responsibility of the Senior Healthcare Safety & Risk Management Specialist is to provide expert guidance and advice to support HIROC subscribers from across all healthcare sectors. The successful candidate will have demonstrated subject matter expertise in: risk management, safety, quality improvement, and analytics within the complex and dynamic landscape of the Canadian healthcare system. This role requires a broad understanding of standards informing healthcare delivery including provider and client needs, regulatory and legal frameworks (pan Canadian), emergency preparedness and response, awareness of cultural competence and inclusivity in healthcare, and would benefit from experience with direct clinical practice. Working with a team of like-minded professionals you will support subscribers with risk management and patient safety subject matter.
KEY RESPONSIBILITIES:
Support subscriber experience and stewardship Support subscriber stewardship (e.g. attend meetings with subscribers, build safety capacity, provide risk/safety education, support the application/spread of best practices) Enhance subscriber experience by applying safety science methodologies (e.g. patient safety, quality improvement, behavioral insights, design/systems thinking, etc.) for processes, procedures, safety intelligence, education, and resource development Implement quantitative and qualitative methods to understand subscriber needs, system gaps, and incident investigation findings Respond to subscribers and support with respect to subscriber queries, tools, customized claims analysis, trends analysis, meeting preparations, and attendance. Support safety investigation and system resilience Apply safety science to investigate major losses, and incidents Identify systemic areas of interest from major losses and build safety capacity with subscribers Identify and share learnings, and support safety collaborations (clinical, safety/risk and human factors networks, academic communities, etc.) Review and analyze healthcare legal claims data to support HIROC's safety and risk initiatives Conduct focused reviews to provide subscribers (individually and collectively) and HIROC with actionable themes, trends, etc. Report potential new risk/safety themes and opportunities from claims analysis General Safety and Risk Management Functions Contribute to the departments and team planning Participate in ongoing educational opportunities to remain current on your field of expertise (e.g. clinical, safety and risk management issues in the field of health care, human factors, and insurance) Act as a resource to other departments and HIROC staff, and provide mentorship as required. Respond to issues relating to risk management and patient safety matters (consulting with Claims, Insurance Operations, Senior Management, and Legal where required) Participate in or lead ad-hoc departmental and HIROC projects, initiatives, and committees Contribute to development and revision of risk management tools and services: based on extensive research of current legislation, professional and/or governing organizations, medical journals and internet risk management resources, claims data, and best practices Support the development/improvement of patient safety indicators and other analytics Other duties as required Conduct research and academic activity Participate in the creation of new safety knowledge and contribute to academic activities (e.g. peer reviewed papers, posters, presentations, etc.) Participate in the supervision of students Present new information at symposiums, education and academic conferences Work with a clinical coding team to optimize data collection and ensure accuracy and consistency KNOWLEDGE SKILLS & ABILITIES: Well organized, excellent time management skills and ability to meet deadlines Self-motivation and initiative Excellent written, verbal and listening skills Proficiency in Microsoft Office suite of tools Well-developed analytical and data management skills Knowledge of adult education principles Ability to work both independently and as a team member Committed to ongoing learning Valid driver's license required EDUCATION, TRAINING & EXPERIENCE: Post-graduate degree in healthcare related field Advanced certification in Patient Safety, Risk Management, Quality Improvement, or Health Law Certification in quality/patient safety (e.g., Canadian Patient Safety Officer) Minimum five years of recent healthcare related experience. Member of a regulated health profession. Preferred: Advanced clinical/business acumen in specialty areas e.g. obstetrics/perinatal, emergency medicine and/or intensive care, and/or facility management Experience with grant applications, ethics/REB/IRB, and literature reviews. Experience in presentation, facilitation, and public speaking. Experience with data systems/analysis (Power BI, advanced Excel functions, Power Queries) Integrated/Enterprise Risk Management (IRM/ERM) experience Advanced clinical/business acumen in specialty areas e.g. obstetrics/perinatal, emergency medicine and/or intensive care, and/or facility management Exposure to medical chart and documentation review to ensure alignment on goals and data integrity Familiarity with medical coding practices, using safety factor frameworks (i.e., ICD10, CCI, Canadian Incident Analysis framework) WORKING CONDITIONS: Normal working conditions in an office setting. Working at computer for most of the day. Some travel required - Subscriber visits, presentations, conferences, and courses. Hybrid work model. HOURS OF WORK: Monday-Friday 8:30am-4:30pm, some flexible hours may be required to meet Subscriber needs. May be required to travel, attend after-hours functions/meetings. TO APPLY: Please submit your résumé to
In order to be considered for this position, please include a current résumé or detailed qualifications summary with your application. Only those selected for an interview will be contacted.
HIROC is committed to fostering a climate of equity, diversity, inclusion, and accessibility. HIROC respects the diversity of all members of its community and welcomes applications from those who have demonstrated a commitment to the values of equity, diversity and inclusion. Applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit peoples, racialized persons, persons with disabilities, those who identify as women, 2SLGBTQ+, individuals who self-identify on the basis of any of the protected grounds under the Human Rights Code and/or others who may contribute to the further diversification of ideas within its community are encouraged. HIROC is committed to fair assessment of a candidate's abilities, and consideration for diversity of thought, method, and experience, including non-traditional career paths.
HIROC is committed to providing a barrier-free environment for all stakeholders, including its participants, employees, job applicants, suppliers, the public and any visitors who may enter its premises, access its information, or use its services. As an organization, HIROC respects and upholds the requirements set forth under the Accessibility for Ontarians with Disabilities Act (AODA) and its associated standards and regulations and will ensure that HIROC offers a safe and welcoming environment that is respectful of each person's dignity and independence.
Job Title: Finance Summer Student Reports to: Lead, Accounting Status: 4-month contract Direct Reports: None Travel Requirements: None Office Hours: 8:30AM - 4:30PM
Healthcare Insurance Reciprocal of Canada (HIROC) is a trusted healthcare safety advisor, committed to offering a full spectrum of insurance, risk and claims management products and support.
HIROC knows healthcare as it's the largest not-for-profit healthcare liability insurer in the country, with over 700+ healthcare organizations part of the Reciprocal. Combined with sage counsel and risk management solutions, HIROC works with its partners to increase safety.
As a Reciprocal, HIROC is governed by its Subscribers and remains an innovative, agile, and proactive partner. Since its inception in 1987, the not-for-profit has returned over $200 million to the healthcare system. HIROC's 35 years of data is combined with its extensive experience to advise and share learnings, all with the goal of scaling knowledge and increasing safety across Canada's healthcare system.
One common thread running through HIROC's culture is the feeling of being part of something unique: partnering to create the safest healthcare system - HIROC's vision.
Each employee has the opportunity to find their calling and help build a stronger organization designed to meet the needs of its Subscribers. As a Top 100 GTA Employer nine years running, HIROC employees are empowered to find solutions and create amazing experiences in service to its Subscribers.
Join us and be part of the team working to make a difference.
KEY RESPONSIBILITIES:
Assist with documentation of processes and policies Assist with filing Assist with data entry Assist members of the Finance department upon request Assist with new system implementation-data cleansing and testing Assist with surplus distribution processing and mailing Maintaining security of confidential information by following data security processes Verify and analyze data exported from various IT systems to ensure accuracy and compliance with internal processes. Perform other related duties as assigned with a high degree of flexibility and professionalism
KNOWLEDGE, SKILLS & ABILITIES:
Well organized and self-motivated Strong problem solving skills Attention to detail and accuracy High ability to prioritize Strong information management skills Computer literacy of Microsoft Office Suite (Intermediate Excel)
EDUCATION, TRAINING & EXPERIENCE:
High School Diploma Prior employment of 3 months.
WORKING CONDITIONS:
Working at a computer for much of the day. Hybrid working model.
TO APPLY: Please submit your résumé to
In order to be considered for this position, please include a current résumé or detailed qualifications summary with your application. Only those selected for an interview will be contacted.
HIROC is committed to fostering a climate of equity, diversity, inclusion, and accessibility. HIROC respects the diversity of all members of its community and welcomes applications from those who have demonstrated a commitment to the values of equity, diversity and inclusion. Applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit peoples, racialized persons, persons with disabilities, those who identify as women, 2SLGBTQ+, individuals who self-identify on the basis of any of the protected grounds under the Human Rights Code and/or others who may contribute to the further diversification of ideas within its community are encouraged. HIROC is committed to fair assessment of a candidate's abilities, and consideration for diversity of thought, method, and experience, including non-traditional career paths.
HIROC is committed to providing a barrier-free environment for all stakeholders, including its participants, employees, job applicants, suppliers, the public and any visitors who may enter its premises, access its information, or use its services. As an organization, HIROC respects and upholds the requirements set forth under the Accessibility for Ontarians with Disabilities Act (AODA) and its associated standards and regulations and will ensure that HIROC offers a safe and welcoming environment that is respectful of each person's dignity and independence.
POSITION TITLE: Senior Healthcare Safety & Risk Management Specialist Healthcare Insurance Reciprocal of Canada (HIROC) is a trusted healthcare safety advisor, committed to offering a full spectrum of insurance, risk and claims management products and support. HIROC knows healthcare as it’s the largest not-for-profit healthcare liability insurer in the country, with over 700+ healthcare organizations part of the Reciprocal. Combined with sage counsel and risk management solutions, HIROC works with its partners to increase safety. As a Reciprocal, HIROC is governed by its Subscribers and remains an innovative, agile, and proactive partner. Since its inception in 1987, the not-for-profit has returned over $200 million to the healthcare system. HIROC’s 35 years of data is combined with its extensive experience to advise and share learnings, all with the goal of scaling knowledge and increasing safety across Canada’s healthcare system. One common thread running through HIROC’s culture is the feeling of being part of something unique: partnering to create the safest healthcare system – HIROC’s vision. Each employee has the opportunity to find their calling and help build a stronger organization designed to meet the needs of its Subscribers. As a Top 100 GTA Employer nine years running, HIROC employees are empowered to find solutions and create amazing experiences in service to its Subscribers. Join us and be part of the team working to make a difference. SUMMARY: Reporting to the Lead, Risk, the primary responsibility of the Senior Healthcare Safety & Risk Management Specialist is to provide expert guidance and advice to support HIROC subscribers from across all healthcare sectors. The successful candidate will have demonstrated subject matter expertise in: risk management, safety, quality improvement, and analytics within the complex and dynamic landscape of the Canadian healthcare system. This role requires a broad understanding of standards informing healthcare delivery including provider and client needs, regulatory and legal frameworks (pan Canadian), emergency preparedness and response, awareness of cultural competence and inclusivity in healthcare, and would benefit from experience with direct clinical practice. Working with a team of like-minded professionals you will support subscribers with risk management and patient safety subject matter. KEY RESPONSIBILITIES: Support subscriber experience and stewardship Support subscriber stewardship (e.g. attend meetings with subscribers, build safety capacity, provide risk/safety education, support the application/spread of best practices) Enhance subscriber experience by applying safety science methodologies (e.g. patient safety, quality improvement, behavioral insights, design/systems thinking, etc.) for processes, procedures, safety intelligence, education, and resource development Implement quantitative and qualitative methods to understand subscriber needs, system gaps, and incident investigation findings Respond to subscribers and support with respect to subscriber queries, tools, customized claims analysis, trends analysis, meeting preparations, and attendance. Support safety investigation and system resilience Apply safety science to investigate major losses, and incidents Identify systemic areas of interest from major losses and build safety capacity with subscribers Identify and share learnings, and support safety collaborations (clinical, safety/risk and human factors networks, academic communities, etc.) Review and analyze healthcare legal claims data to support HIROC’s safety and risk initiatives Conduct focused reviews to provide subscribers (individually and collectively) and HIROC with actionable themes, trends, etc. Report potential new risk/safety themes and opportunities from claims analysis General Safety and Risk Management Functions Contribute to the departments and team planning Participate in ongoing educational opportunities to remain current on your field of expertise (e.g. clinical, safety and risk management issues in the field of health care, human factors, and insurance) Act as a resource to other departments and HIROC staff, and provide mentorship as required. Respond to issues relating to risk management and patient safety matters (consulting with Claims, Insurance Operations, Senior Management, and Legal where required) Participate in or lead ad-hoc departmental and HIROC projects, initiatives, and committees Contribute to development and revision of risk management tools and services: based on extensive research of current legislation, professional and/or governing organizations, medical journals and internet risk management resources, claims data, and best practices Support the development/improvement of patient safety indicators and other analytics Other duties as required Conduct research and academic activity Participate in the creation of new safety knowledge and contribute to academic activities (e.g. peer reviewed papers, posters, presentations, etc.) Participate in the supervision of students Present new information at symposiums, education and academic conferences Work with a clinical coding team to optimize data collection and ensure accuracy and consistency KNOWLEDGE SKILLS & ABILITIES: Well organized, excellent time management skills and ability to meet deadlines Self-motivation and initiative Excellent written, verbal and listening skills Proficiency in Microsoft Office suite of tools Well-developed analytical and data management skills Knowledge of adult education principles Ability to work both independently and as a team member Committed to ongoing learning Valid driver’s license required EDUCATION, TRAINING & EXPERIENCE: Post-graduate degree in healthcare related field Advanced certification in Patient Safety, Risk Management, Quality Improvement, or Health Law Certification in quality/patient safety (e.g., Canadian Patient Safety Officer) Minimum five years of recent healthcare related experience. Member of a regulated health profession. Preferred: Advanced clinical/business acumen in specialty areas e.g. obstetrics/perinatal, emergency medicine and/or intensive care, and/or facility management Experience with grant applications, ethics/REB/IRB, and literature reviews. Experience in presentation, facilitation, and public speaking. Experience with data systems/analysis (Power BI, advanced Excel functions, Power Queries) Integrated/Enterprise Risk Management (IRM/ERM) experience Advanced clinical/business acumen in specialty areas e.g. obstetrics/perinatal, emergency medicine and/or intensive care, and/or facility management Exposure to medical chart and documentation review to ensure alignment on goals and data integrity Familiarity with medical coding practices, using safety factor frameworks (i.e., ICD10, CCI, Canadian Incident Analysis framework) WORKING CONDITIONS: Normal working conditions in an office setting. Working at computer for most of the day. Some travel required – Subscriber visits, presentations, conferences, and courses. Hybrid work model. HOURS OF WORK: Monday-Friday 8:30am-4:30pm, some flexible hours may be required to meet Subscriber needs. May be required to travel, attend after-hours functions/meetings. TO APPLY: Please submit your résumé to In order to be considered for this position, please include a current résumé or detailed qualifications summary with your application. Only those selected for an interview will be contacted. HIROC is committed to fostering a climate of equity, diversity, inclusion, and accessibility. HIROC respects the diversity of all members of its community and welcomes applications from those who have demonstrated a commitment to the values of equity, diversity and inclusion. Applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit peoples, racialized persons, persons with disabilities, those who identify as women, 2SLGBTQ+, individuals who self-identify on the basis of any of the protected grounds under the Human Rights Code and/or others who may contribute to the further diversification of ideas within its community are encouraged. HIROC is committed to fair assessment of a candidate’s abilities, and consideration for diversity of thought, method, and experience, including non-traditional career paths. HIROC is committed to providing a barrier-free environment for all stakeholders, including its participants, employees, job applicants, suppliers, the public and any visitors who may enter its premises, access its information, or use its services. As an organization, HIROC respects and upholds the requirements set forth under the Accessibility for Ontarians with Disabilities Act (AODA) and its associated standards and regulations and will ensure that HIROC offers a safe and welcoming environment that is respectful of each person's dignity and independence.
Senior Healthcare Safety & Risk Management Specialist
Healthcare Insurance Reciprocal of Canada (HIROC) is a trusted healthcare safety advisor, committed to offering a full spectrum of insurance, risk and claims management products and support.
HIROC knows healthcare as it’s the largest not-for-profit healthcare liability insurer in the country, with over 700+ healthcare organizations part of the Reciprocal. Combined with sage counsel and risk management solutions, HIROC works with its partners to increase safety.
As a Reciprocal, HIROC is governed by its Subscribers and remains an innovative, agile, and proactive partner. Since its inception in 1987, the not-for-profit has returned over $200 million to the healthcare system. HIROC’s 35 years of data is combined with its extensive experience to advise and share learnings, all with the goal of scaling knowledge and increasing safety across Canada’s healthcare system.
One common thread running through HIROC’s culture is the feeling of being part of something unique: partnering to create the safest healthcare system – HIROC’s vision.
Each employee has the opportunity to find their calling and help build a stronger organization designed to meet the needs of its Subscribers. Reporting to the Lead, Risk, the primary responsibility of the Senior Healthcare Safety & Risk Management Specialist is to provide expert guidance and advice to support HIROC subscribers from across all healthcare sectors. The successful candidate will have demonstrated subject matter expertise in: risk management, safety, quality improvement, and analytics within the complex and dynamic landscape of the Canadian healthcare system. This role requires a broad understanding of standards informing healthcare delivery including provider and client needs, regulatory and legal frameworks (pan Canadian), emergency preparedness and response, awareness of cultural competence and inclusivity in healthcare, and would benefit from experience with direct clinical practice. Working with a team of like-minded professionals you will support subscribers with risk management and patient safety subject matter.
Support subscriber stewardship (e.g. attend meetings with subscribers, build safety capacity, provide risk/safety education, support the application/spread of best practices)
Enhance subscriber experience by applying safety science methodologies (e.g. patient safety, quality improvement, behavioral insights, design/systems thinking, etc.) for processes, procedures, safety intelligence, education, and resource development
Respond to subscribers and support with respect to subscriber queries, tools, customized claims analysis, trends analysis, meeting preparations, and attendance.
Support safety investigation and system resilience
Apply safety science to investigate major losses, and incidents
Identify systemic areas of interest from major losses and build safety capacity with subscribers
Identify and share learnings, and support safety collaborations (clinical, safety/risk and human factors networks, academic communities, etc.)
Review and analyze healthcare legal claims data to support HIROC’s safety and risk initiatives
Report potential new risk/safety themes and opportunities from claims analysis
General Safety and Risk Management Functions
Contribute to the departments and team planning
Participate in ongoing educational opportunities to remain current on your field of expertise (e.g. clinical, safety and risk management issues in the field of health care, human factors, and insurance)
Respond to issues relating to risk management and patient safety matters (consulting with Claims, Insurance Operations, Senior Management, and Legal where required)
Participate in or lead ad-hoc departmental and HIROC projects, initiatives, and committees
Contribute to development and revision of risk management tools and services: based on extensive research of current legislation, professional and/or governing organizations, medical journals and internet risk management resources, claims data, and best practices
Support the development/improvement of patient safety indicators and other analytics
Conduct research and academic activity
Participate in the creation of new safety knowledge and contribute to academic activities (e.g. peer reviewed papers, posters, presentations, etc.)
Participate in the supervision of students
Present new information at symposiums, education and academic conferences
Work with a clinical coding team to optimize data collection and ensure accuracy and consistency
Well organized, excellent time management skills and ability to meet deadlines
Proficiency in Microsoft Office suite of tools
Well-developed analytical and data management skills
Knowledge of adult education principles
Valid driver’s license required
EDUCATION, TRAINING & EXPERIENCE:
Post-graduate degree in healthcare related field
Advanced certification in Patient Safety, Risk Management, Quality Improvement, or Health Law Certification in quality/patient safety (e.g., Canadian Patient Safety Officer)
Minimum five years of recent healthcare related experience.
Advanced clinical/business acumen in specialty areas e.g. obstetrics/perinatal, emergency medicine and/or intensive care, and/or facility management
Experience with data systems/analysis (Power BI, advanced Excel functions, Power Queries)
Integrated/Enterprise Risk Management (IRM/ERM) experience
Advanced clinical/business acumen in specialty areas e.g. obstetrics/perinatal, emergency medicine and/or intensive care, and/or facility management
Exposure to medical chart and documentation review to ensure alignment on goals and data integrity
Familiarity with medical coding practices, using safety factor frameworks (i.e., ICD10, CCI, Canadian Incident Analysis framework)
Normal working conditions in an office setting. Working at computer for most of the day. Monday-Friday 8:30am-4:30pm, some flexible hours may be required to meet Subscriber needs.
HIROC is committed to fostering a climate of equity, diversity, inclusion, and accessibility. HIROC respects the diversity of all members of its community and welcomes applications from those who have demonstrated a commitment to the values of equity, diversity and inclusion. Applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit peoples, racialized persons, persons with disabilities, those who identify as women, 2SLGBTQ+, individuals who self-identify on the basis of any of the protected grounds under the Human Rights Code and/or others who may contribute to the further diversification of ideas within its community are encouraged. HIROC is committed to fair assessment of a candidate’s abilities, and consideration for diversity of thought, method, and experience, including non-traditional career paths.
As an organization, HIROC respects and upholds the requirements set forth under the Accessibility for Ontarians with Disabilities Act (AODA) and its associated standards and regulations and will ensure that HIROC offers a safe and welcoming environment that is respectful of each person's dignity and independence.
Senior Healthcare Safety & Risk Management Specialist
Healthcare Insurance Reciprocal of Canada (HIROC) is a trusted healthcare safety advisor, committed to offering a full spectrum of insurance, risk and claims management products and support.
HIROC knows healthcare as it’s the largest not-for-profit healthcare liability insurer in the country, with over 700+ healthcare organizations part of the Reciprocal. Combined with sage counsel and risk management solutions, HIROC works with its partners to increase safety.
As a Reciprocal, HIROC is governed by its Subscribers and remains an innovative, agile, and proactive partner. Since its inception in 1987, the not-for-profit has returned over $200 million to the healthcare system. HIROC’s 35 years of data is combined with its extensive experience to advise and share learnings, all with the goal of scaling knowledge and increasing safety across Canada’s healthcare system.
One common thread running through HIROC’s culture is the feeling of being part of something unique: partnering to create the safest healthcare system – HIROC’s vision.
Each employee has the opportunity to find their calling and help build a stronger organization designed to meet the needs of its Subscribers. Reporting to the Lead, Risk, the primary responsibility of the Senior Healthcare Safety & Risk Management Specialist is to provide expert guidance and advice to support HIROC subscribers from across all healthcare sectors. The successful candidate will have demonstrated subject matter expertise in: risk management, safety, quality improvement, and analytics within the complex and dynamic landscape of the Canadian healthcare system. This role requires a broad understanding of standards informing healthcare delivery including provider and client needs, regulatory and legal frameworks (pan Canadian), emergency preparedness and response, awareness of cultural competence and inclusivity in healthcare, and would benefit from experience with direct clinical practice. Working with a team of like-minded professionals you will support subscribers with risk management and patient safety subject matter.
Support subscriber stewardship (e.g. attend meetings with subscribers, build safety capacity, provide risk/safety education, support the application/spread of best practices)
Enhance subscriber experience by applying safety science methodologies (e.g. patient safety, quality improvement, behavioral insights, design/systems thinking, etc.) for processes, procedures, safety intelligence, education, and resource development
Respond to subscribers and support with respect to subscriber queries, tools, customized claims analysis, trends analysis, meeting preparations, and attendance.
Support safety investigation and system resilience
Apply safety science to investigate major losses, and incidents
Identify systemic areas of interest from major losses and build safety capacity with subscribers
Identify and share learnings, and support safety collaborations (clinical, safety/risk and human factors networks, academic communities, etc.)
Review and analyze healthcare legal claims data to support HIROC’s safety and risk initiatives
Report potential new risk/safety themes and opportunities from claims analysis
General Safety and Risk Management Functions
Contribute to the departments and team planning
Participate in ongoing educational opportunities to remain current on your field of expertise (e.g. clinical, safety and risk management issues in the field of health care, human factors, and insurance)
Respond to issues relating to risk management and patient safety matters (consulting with Claims, Insurance Operations, Senior Management, and Legal where required)
Participate in or lead ad-hoc departmental and HIROC projects, initiatives, and committees
Contribute to development and revision of risk management tools and services: based on extensive research of current legislation, professional and/or governing organizations, medical journals and internet risk management resources, claims data, and best practices
Support the development/improvement of patient safety indicators and other analytics
Conduct research and academic activity
Participate in the creation of new safety knowledge and contribute to academic activities (e.g. peer reviewed papers, posters, presentations, etc.)
Participate in the supervision of students
Present new information at symposiums, education and academic conferences
Work with a clinical coding team to optimize data collection and ensure accuracy and consistency
Well organized, excellent time management skills and ability to meet deadlines
Proficiency in Microsoft Office suite of tools
Well-developed analytical and data management skills
Knowledge of adult education principles
Valid driver’s license required
EDUCATION, TRAINING & EXPERIENCE:
Post-graduate degree in healthcare related field
Advanced certification in Patient Safety, Risk Management, Quality Improvement, or Health Law Certification in quality/patient safety (e.g., Canadian Patient Safety Officer)
Minimum five years of recent healthcare related experience.
Advanced clinical/business acumen in specialty areas e.g. obstetrics/perinatal, emergency medicine and/or intensive care, and/or facility management
Experience with data systems/analysis (Power BI, advanced Excel functions, Power Queries)
Integrated/Enterprise Risk Management (IRM/ERM) experience
Advanced clinical/business acumen in specialty areas e.g. obstetrics/perinatal, emergency medicine and/or intensive care, and/or facility management
Exposure to medical chart and documentation review to ensure alignment on goals and data integrity
Familiarity with medical coding practices, using safety factor frameworks (i.e., ICD10, CCI, Canadian Incident Analysis framework)
Normal working conditions in an office setting. Working at computer for most of the day. Monday-Friday 8:30am-4:30pm, some flexible hours may be required to meet Subscriber needs.
HIROC is committed to fostering a climate of equity, diversity, inclusion, and accessibility. HIROC respects the diversity of all members of its community and welcomes applications from those who have demonstrated a commitment to the values of equity, diversity and inclusion. Applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit peoples, racialized persons, persons with disabilities, those who identify as women, 2SLGBTQ+, individuals who self-identify on the basis of any of the protected grounds under the Human Rights Code and/or others who may contribute to the further diversification of ideas within its community are encouraged. HIROC is committed to fair assessment of a candidate’s abilities, and consideration for diversity of thought, method, and experience, including non-traditional career paths.
As an organization, HIROC respects and upholds the requirements set forth under the Accessibility for Ontarians with Disabilities Act (AODA) and its associated standards and regulations and will ensure that HIROC offers a safe and welcoming environment that is respectful of each person's dignity and independence.
Job Title: Finance Summer Student Reports to: Lead, Accounting Status: 4-month contract Direct Reports: None Travel Requirements: None Office Hours: 8:30AM – 4:30PM Healthcare Insurance Reciprocal of Canada (HIROC) is a trusted healthcare safety advisor, committed to offering a full spectrum of insurance, risk and claims management products and support. HIROC knows healthcare as it’s the largest not-for-profit healthcare liability insurer in the country, with over 700+ healthcare organizations part of the Reciprocal. Combined with sage counsel and risk management solutions, HIROC works with its partners to increase safety. As a Reciprocal, HIROC is governed by its Subscribers and remains an innovative, agile, and proactive partner. Since its inception in 1987, the not-for-profit has returned over $200 million to the healthcare system. HIROC’s 35 years of data is combined with its extensive experience to advise and share learnings, all with the goal of scaling knowledge and increasing safety across Canada’s healthcare system. One common thread running through HIROC’s culture is the feeling of being part of something unique: partnering to create the safest healthcare system – HIROC’s vision. Each employee has the opportunity to find their calling and help build a stronger organization designed to meet the needs of its Subscribers. As a Top 100 GTA Employer nine years running, HIROC employees are empowered to find solutions and create amazing experiences in service to its Subscribers. Join us and be part of the team working to make a difference. KEY RESPONSIBILITIES: Assist with documentation of processes and policies Assist with filing Assist with data entry Assist members of the Finance department upon request Assist with new system implementation-data cleansing and testing Assist with surplus distribution processing and mailing Maintaining security of confidential information by following data security processes Verify and analyze data exported from various IT systems to ensure accuracy and compliance with internal processes. Perform other related duties as assigned with a high degree of flexibility and professionalism KNOWLEDGE, SKILLS & ABILITIES: Well organized and self-motivated Strong problem solving skills Attention to detail and accuracy High ability to prioritize Strong information management skills Computer literacy of Microsoft Office Suite (Intermediate Excel) EDUCATION, TRAINING & EXPERIENCE: High School Diploma Prior employment of 3 months. WORKING CONDITIONS: Working at a computer for much of the day. Hybrid working model. TO APPLY: Please submit your résumé to In order to be considered for this position, please include a current résumé or detailed qualifications summary with your application. Only those selected for an interview will be contacted. HIROC is committed to fostering a climate of equity, diversity, inclusion, and accessibility. HIROC respects the diversity of all members of its community and welcomes applications from those who have demonstrated a commitment to the values of equity, diversity and inclusion. Applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit peoples, racialized persons, persons with disabilities, those who identify as women, 2SLGBTQ+, individuals who self-identify on the basis of any of the protected grounds under the Human Rights Code and/or others who may contribute to the further diversification of ideas within its community are encouraged. HIROC is committed to fair assessment of a candidate’s abilities, and consideration for diversity of thought, method, and experience, including non-traditional career paths. HIROC is committed to providing a barrier-free environment for all stakeholders, including its participants, employees, job applicants, suppliers, the public and any visitors who may enter its premises, access its information, or use its services. As an organization, HIROC respects and upholds the requirements set forth under the Accessibility for Ontarians with Disabilities Act (AODA) and its associated standards and regulations and will ensure that HIROC offers a safe and welcoming environment that is respectful of each person's dignity and independence.