Your responsibilities include: Provide 2nd and 3rd Tier consultation/troubleshooting to debug broad, complex unique network topologies with mixed media protocols to customers switching/routing products, SD-Access / Catalyst Center, SDWAN etc. You will work as part of a collaborative cross-functional team to provide support to customers during critical network issues as well as managing a case load of criticality issues. You drive customer satisfaction and strive for total customer success. You identify, document and resolve issues reported by our customers. You solve problems of diverse scope and complexity where the problem analysis requires further evaluation of various factors and correlation of data. Provide systems/product training to customers, and contributing towards building a knowledge base for customer support and internal partners Interacts across other High Touch Technical Services teams and development teams at peer level. You lead problem resolution efforts with internal stakeholders including: HTOM, HTE, TAC and product engineering. Required Skills and Experience: Canadian Citizenship with ability to obtain a Canadian Government Security Clearance Professional or Expert Level network certification (CCNP, CCIE) or equivalent technical/networking knowledge is preferred. Live in Ottawa, Canada or willing to re-locate Authoritative knowledge of Network and related technology. In-depth experience configuring and supporting network protocols like IPv4/v6, EIGRP, IS-IS, OSPF, BGP, MPLS, L3VPN, Segment routing, etc. Must have knowledge of Strong knowledge of Cisco Routers like ISR2900/3900/4400, 7200, 7600, ASR1K / 9k, CRS and Switches like Cisco 2900, 3600. 3750,3650, 3850, 4500 & 6500 series Strong knowledge layer 2 technologies like VTP, STP, MST, RSTP+, Trunking, VLANs, Layer 3 Switches, Logical Ether Channels etc. Solid Understanding of IOS Features and Services HSRP, NAT, SNMP, SYSLOG, NTP, PTP, DHCP, CDP, TFTP and FTP Management, Netflow etc. Experience in preparing, planning, and designing, implementing and optimizing LAN/WAN solutions and a broader understanding of LAN/WAN Architecture. Traffic management for example queuing, policing, shaping Routing Protocols and features for example OSPF, ISIS, MBGP, IBGP, PBR, BFD Multicast protocols for example PIM, IGMP, RP, BSR Very good understanding and experience on Linux/Unix (Ubuntu/RHEL/CentOS). Understanding and troubleshooting knowledge for applications such as postgres/mongodb/redis/kafka/elasticsearch etc. Working knowledge in yang models, configuration management, and operational models. Problem-solving & troubleshooting methodology Strong communication skills - facilitation / conflict management Ability to think and operate independently in a highly collaborative working environment, especially when working remotely and with remote colleagues Desired skills: Proficiency in English and French Previous experience with incident management, reactive support, operations or troubleshooting complex technical problems is an advantage Knowledge of designing dynamic large-scale, multi-tenant, distributed systems using Java/Cloud (AWS, Azure) environments Working knowledge in yang models, configuration management, and operational models Troubleshooting Java related application issues Understanding of Campus Architectures, Software Defined Networking (SDN) & Network Function Virtualization (NFV) Experience in Security ISE, Trustsec and Wireless networking Demonstrated Domain Expertise in one or more of products and technologies such as Cisco cEDGE and vEDGE product portfolio Knowledge of Ciscos SDWAN technologies and how to successfully configure these devices to implement various forms viz Controller deployment, Edge router deployment A team player focused on customer success BS in a technical field (CS/EE preferred) or equivalent with 8+ years of relevant experience Please be advised: 1. Applicants must have the legal right to work in Canada. 2. Kindly submit your resume in MS Word format upon application for this position. Begin your exciting career with us by Read More Read Less
In this role, you will: Using SolidWorks, design mechanical components and systems for use in consumer products. Design, prototype, validate, source, and manufacture various components. Create component drawings, assembly drawings, bills of materials, and change orders. Manage design data via PLM/PDM systems. Coordinate with component suppliers on tooling design, creation, and manufacturing logistics. Assist transition to mass production internally and at contract manufacturers. Collaborate with Product Design, Electronics, Firmware, Manufacturing, and Testing teams. Ensure designed products meet required quality and safety standards and assist in UL certification of final product. Required skills and experience: 7+ years of experience in mechanical design engineering A high degree of proficiency in SolidWorks CAD modeling Demonstrated experience with design for plastic injection molding Demonstrated experience with plastics materials selection Demonstrated experience with design for consumer products Demonstrated experience with thermal simulation software and thermal mitigation techniques Demonstrable experience with basic mechanical tools and mechanical assembly Understanding of GD&T and ASME standards Understanding of UL requirements Bachelor's degree or higher in mechanical engineering or similar Bonus skill: Bilingual English and French written and spoken High Tech Genesis Inc. is an Equal Opportunity Employer. Diversity and inclusion are at the core of our values. Please be advised: 1. Applicants must have the legal right to work in Canada. 2. Kindly submit your resume in MS Word format upon application for this position. Read More Read Less
In this role, you will be responsible for writing robust, high-quality code, developing automation scripts for unit testing, and collaborating closely with other engineering teams to ensure seamless integration and system performance. A strong understanding of network engineering concepts and the ability to implement and troubleshoot them in a software context is crucial for success in this role. Roles and responsibilities include: Develop, and maintain software solutions in C and Python. Write automation scripts for unit testing to ensure high-quality, reliable code. Design, implement, and troubleshoot networking protocols, including BGP, L3, MPLS, and SRv6. Work in a Linux environment, leveraging your expertise to write code and scripts that interact with network and system components. Collaborate with cross-functional teams to integrate networking features and maintain scalable, efficient systems. Participate in code reviews and contribute to best practices for testing, development, and debugging. Required Skills and Experience: 6 to 12 years of software engineering experience with a focus on C and Python Strong background in networking protocols including BGP, L3, MPLS, and SRv6 Experience developing automation scripts for unit testing in Python Proficiency in working with Linux systems, including command-line tools and scripting Solid understanding of networking technologies and how they are applied in software solutions Ability to troubleshoot and optimize network-related issues in software Strong communication and collaboration skills to work within an agile, cross-functional team Preferred Qualifications: Familiarity with cloud computing environments or distributed systems Experience with network automation tools Background in SDN (Software-Defined Networking) or related technologies High Tech Genesis Inc. is an Equal Opportunity Employer. Diversity and inclusion are at the core of our values. Please be advised: 1. Applicants must have the legal right to work in Canada. 2. Kindly submit your resume in MS Word format upon application for this position. Begin your exciting career with us by Read More Read Less
This job is a great opportunity to work with some of the smartest people in the world in networking technologies. It presents a fantastic learning opportunity that will take your career to the next level. Required Skills and Experience: 8+ years of software development experience Experience working with Agile development processes Engineer with experience in distributed systems. o Need to understand challenges with lost, delayed, or duplicated messages and how code needs to be written to deal with that. o Experience in writing appropriate test to discover corner cases and performance bottlenecks. Experience understanding memory and performance and reliability consequences on choosing a given API call (sync vs async) or a data structure over another Reasonable degree of autonomy. Should be able to own a feature, work along other team members on the high-level design, and successfully drive the feature to completion, including data migration, testing and deploy to green and brownfield deployments Need to have experience in a low-level language (for example C). Current tech stack of Resource Services is 50% Golang 50% Python, but only Python experience is NOT enough. A seasoned C programmer can learn Go in very short time, and experience with a low-level language is needed to understand the implication on coding in a particular style: Memory allocation, efficiency, etc. Understanding of how network devices operate. While a deep knowledge of networking is not required, the candidate should understand the basic operation of a network device. How images are loaded, difference between console and VTY access, difference between management ports and data ports, difference between Line Cards / RP, Chassis, etc. Intermediate knowledge of SQL / Cypher database queries Knowledge of REST and gRPC APIs: OpenAPI and protocol buffers The engineer should have a 'can do' attitude. Should understand how different systems and technologies can operate together to produce the correct outcome. Should write small scripts/tools to improve the workflow as needed Able to contribute to code reviews looking for potential/hidden problems in the code. Look for corner cases / "what if" scenarios on the code under review. Bonus skills: Experience writing production quality level code and test cases in Golang Practical knowledge about Kubernetes, building container images (docker, kaniko, ko) Experience with brokers or other pubsub technologies: Knative, kafka, Redis streams, etc. While most of the Kubernetes related details are mostly abstracted from the developers, knowledge of Kubernetes helps understanding the product Experience building network services in NSO (YANG models, callbacks) Experience building network monitoring services (SNMP, Netconf, Restconf) Experience building VPN network services using EVPN, QinQ or other VPN/tunneling technologies Knowledge of OpenTelemetry Experience writing K6 performance validation tests High Tech Genesis Inc. is an Equal Opportunity Employer. Diversity and inclusion are at the core of our values. Please be advised: 1. Applicants must have the legal right to work in the Canada. 2. Kindly submit your resume in MS Word format upon application for this position. Read More Read Less
High Tech Genesis is excited to announce an opportunity for a highly skilled CCIE Technical Leader to join our dynamic team. If you’re passionate about cutting-edge technology, thrive in a fast-paced environment, and have a proven track record of delivering innovative solutions, this is the perfect role for you! Your responsibilities include: Provide 2nd and 3rd Tier consultation/troubleshooting to debug broad, complex unique network topologies with mixed media protocols to customers switching/routing products, SD-Access / Catalyst Center, SDWAN etc. You will work as part of a collaborative cross-functional team to provide support to customers during critical network issues as well as managing a case load of criticality issues. You drive customer satisfaction and strive for total customer success. You identify, document and resolve issues reported by our customers. You solve problems of diverse scope and complexity where the problem analysis requires further evaluation of various factors and correlation of data. Provide systems/product training to customers, and contributing towards building a knowledge base for customer support and internal partners. Interact across other High Touch Technical Services teams and development teams at peer level. You lead problem resolution efforts with internal stakeholders including: HTOM, HTE, TAC and product engineering. Required Skills and Experience: Canadian Citizenship with ability to obtain a Canadian Government Security Clearance. Professional or Expert Level network certification (CCNP, CCIE) or equivalent technical/networking knowledge is preferred. Authoritative knowledge of Network and related technology. In-depth experience configuring and supporting network protocols like IPv4/v6, EIGRP, IS-IS, OSPF, BGP, MPLS, L3VPN, Segment routing, etc. Strong knowledge of Cisco Routers like ISR2900/3900/4400, 7200, 7600, ASR1K / 9k, CRS and Switches like Cisco 2900, 3600, 3750, 3650, 3850, 4500 & 6500 series. Strong knowledge of layer 2 technologies like VTP, STP, MST, RSTP+, Trunking, VLANs, Layer 3 Switches, Logical Ether Channels etc. Solid understanding of IOS Features and Services – HSRP, NAT, SNMP, SYSLOG, NTP, PTP, DHCP, CDP, TFTP and FTP Management, Netflow etc. Experience in preparing, planning, designing, implementing and optimizing LAN/WAN solutions and a broader understanding of LAN/WAN Architecture. Routing Protocols and features for example OSPF, ISIS, MBGP, IBGP, PBR, BFD. Multicast protocols for example PIM, IGMP, RP, BSR. Very good understanding and experience on Linux/Unix (Ubuntu/RHEL/CentOS). Understanding and troubleshooting knowledge for applications such as Postgres/MongoDB/Redis/Kafka/Elasticsearch etc. Working knowledge in Yang models, configuration management, and operational models. Problem-solving & troubleshooting methodology. Live in Ottawa, Canada or willing to re-locate. Ability to think and operate independently in a highly collaborative working environment, especially when working remotely and with remote colleagues. Desired skills: Proficiency in English and French. Demonstrated Domain Expertise in one or more of products and technologies such as Cisco cEDGE and vEDGE product portfolio. Knowledge of Cisco’s SDWAN technologies and how to successfully configure these devices to implement various forms viz Controller deployment, Edge router deployment. Previous experience with incident management, reactive support, operations or troubleshooting complex technical problems is an advantage. Knowledge of designing dynamic large-scale, multi-tenant, distributed systems using Java/Cloud (AWS, Azure) environments. Troubleshooting Java related application issues. Understanding of Campus Architectures, Software Defined Networking (SDN) & Network Function Virtualization (NFV). Experience in Security (ISE, Trustsec) and Wireless networking. A team player focused on customer success. BS in a technical field (CS/EE preferred) or equivalent with 8+ years of relevant experience. Please be advised: Applicants must have the legal right to work in Canada. Kindly submit your resume in MS Word format upon application for this position. Begin your exciting career with us by applying online at: START DATE: 12/17/2024 Let us know if you are interested in this position. Complete this short form and we will follow up with you promptly. #J-18808-Ljbffr Read More Read Less
High Tech Genesis is looking for a Data Modeler to join our team. Reporting to the BI Lead, this role will play a key part in developing, implementing, and continuously evolving a best-in-class data management capability. You will leverage our extensive customer and operational data sets to drive insights, support business management, and help achieve and exceed our organizational objectives. In this role, you will: Provide the technical management around source systems, extract, transform and load (ETL) processes, data stores, data warehouses and business intelligence tools. Develop rules and processes to control the integrity (accuracy, thoroughness, process compliance) of all data within Data Warehouse, IOT and Big Data environment. Manage the repository of all data assets, including scripts, template database objects and documentation. Strong ability to link technical elements (i.e. Data Models) to business elements (i.e. Business process mapping). Strong ability to leverage our data into meaningful insights and robust forecasting. Determine root causes and business impacts of data quality issues; assess existing data rules & responsibilities; determine and prioritize data related risks with business Data Stewards. Work closely with the BI Lead to recommend which data quality rules, responsibilities & data management processes to be implemented or changed. Support and contribute to project management activities by participating in the scoping and estimating of project efforts, risks identification and mitigation measures recommendation, communicating activity status and providing timely notification and escalation of possible issues/problems to the BI Lead. Work in an Agile/Scrum environment to deliver high quality nimble solutions and services while maintaining a strategic vision and set of priorities. Work collaboratively with product owners, data engineers, and users to develop a deep understanding of stakeholder requirements and business objectives. Extract various data sources and connect, import, and transform data for Business Intelligence. Develop and implement best practices for our data analytics and ensure conformity to industry standards. Develop multidimensional models that are compatible with warehouse standards. Understand business requirements and data models while taking care of the sources. Work side by side with partners, colleagues, and teams on challenging problems. Required skills and experience: College or University degree in Computer Science. 5+ years in data management, IT technology, and operations in a large company. Knowledge of how applications, data stores, and ETL processes work. Strength in data modeling, ETL development, and data warehousing. Experience building/operating highly available, distributed systems of data extraction, ingestion, and processing of large data sets. Knowledge of SQL and Snowflake Data Warehouse. Data Governance and Data Quality concepts knowledge. Bonus Skills: Bilingualism: Fluency in both English and French (written and spoken) is an asset. High Tech Genesis Inc. is an Equal Opportunity Employer. Diversity and inclusion are at the core of our values. Please be advised: Applicants must have the legal right to work in Canada. Kindly submit your resume in MS Word format upon application for this position. START DATE: 09/25/2024 #J-18808-Ljbffr Read More Read Less
High Tech Genesis is currently looking to hire a Chief Security Officer (CSO). In this role, you will play a pivotal role in safeguarding our organization's assets, mitigating risks, and ensuring compliance with regulatory standards. With your strategic vision and leadership, you will lead our security efforts, from developing robust security processes to driving innovation in security management solutions. This role offers a unique opportunity to shape the security landscape of our organization and contribute to its long-term success. In this role, you will: Lead the development and execution of comprehensive strategies to assess, mitigate, and manage risks across all operational facets of the organization. Oversee crisis management protocols and ensure preparedness for unforeseen events. Design, implement, and maintain robust security processes and policies to safeguard the corporation's assets. Identify, analyze, and mitigate risks pertaining to informational, physical, and financial security. Develop measures to limit liability and exposure to security threats. Collaborate with legal and compliance teams to ensure adherence to local, national, and global regulations, particularly in areas such as privacy, health, and safety. Independently monitor and enforce compliance standards across all organizational activities. Conduct ongoing research to stay abreast of emerging security threats and trends. Drive the implementation of innovative security management solutions to enhance organizational resilience and mitigate evolving risks. Provide leadership and direction to the security team, fostering a culture of excellence, accountability, and continuous improvement. Develop and mentor team members, empowering them to excel in their roles and contribute effectively to the organization's security objectives. Required skills and experience: Proven experience in a leadership role within the security domain, with a track record of successfully implementing security initiatives. In-depth knowledge of security protocols, compliance standards, and crisis management best practices. Strong analytical skills with the ability to assess and mitigate complex risks. Excellent communication and interpersonal skills, with the ability to collaborate effectively across various departments and levels of the organization. Desired skills: Bachelor's degree in a relevant field (e.g., Security Management, Risk Management, Business Administration) required; advanced degree preferred. Relevant certifications (e.g., Certified Information Security Manager, Certified Chief Information Security Officer). High Tech Genesis Inc. is an Equal Opportunity Employer. Diversity and inclusion are at the core of our values. Note: Applicants must have the legal right to work in Canada. Kindly submit your resume in MS Word format upon application for this position. Begin your exciting career with us by applying online at: START DATE: 05/22/2024 #J-18808-Ljbffr Read More Read Less
High Tech Genesis is in search of an embedded software developer to bolster our engineering team.You'll be immersed in the advancement of top-tier embedded telecom switches and routers.Dive into the development of next-generation SDN solutions for enterprise networks, where you'll amplify code coverage, introduce new features, and troubleshoot issues.Your responsibilities will include:Design and develop code in support of feature assignmentsCrafting unit test codeTroubleshoot and correct defects/bugsAttend daily scrumsCollaborate with peers to resolve technical challengesRequired skills and experience:Minimum of 6 years of professional experience with software development in C languageExperience working with L2 forwarding protocolsExperience working with EVPN, L2VPN, VxLan, RIB, and FIB is an assetExperience with Linux and real-time operating systemsExperience with Python and base unit testingExceptional experience with GDB debugging toolExcellent problem-solving skills and a proactive mindsetAble to get along with peersIntegrates with the team wellDemonstrated collaboration skillsWilling to ask for help and to help othersHigh Tech Genesis Inc. is an Equal Opportunity Employer. Diversity and inclusion are at the core of our values.Please be advised:Applicants must have the legal right to work in Canada.Kindly submit your resume in MS Word format upon application for this position.Begin your exciting career with us by applying online at: https://jobs.hightechgenesis.com/o/embedded-c-software-developer2-ottawaSTART DATE: 05/15/2024 #J-18808-Ljbffr Read More Read Less
High Tech Genesis is hiring a Cloud Engineer with secret clearance, who will be responsible for designing and deploying cloud components tailored to application architecture, mentoring team members, and continuously adapting to new technologies.This role involves serving as an expert during incidents, establishing best practices, and managing automation rules for containerized microservice applications. Candidates should possess 5+ years of cloud or DevOps experience, expertise in network topology, and proficiency in container management and scripting.In this role, you will:Design cloud components (network, compute, storage, orchestration, security, etc.) based on application architecture and requirements (typically containerized microservice applications).Build and deploy these components using code platforms such as Ansible.Mentor other team members on good practices and problem resolution.Continuously learn and adapt to new technologies and frameworks to ensure our systems/processes follow market standards.Be ready to work as the ultimate subject matter expert (SME) during incidents and support the team on resolution and root cause analysis.Have the opportunity to design and implement processes and tools with our team.Work with the latest technologies in the AWS/GCP/Azure and keep your skills current while you innovate.Install and integrate new cloud storage solutions using Zadara.Install and implement a variety of platforms, including Windows, Linux, VM’s, and containers.Establish best practices for container management.Manage containers using OpenShift.Manage rules for automation.Lead the creation of automation and deployments pipelines for applications to all environments.Investigate and troubleshoot complex issues and help support to implement applications in all environments.Required skills and experience:5+ years of cloud, DevOps, or equivalent experience.Understanding of network topology and creating & organizing secure network communications between different resources in a virtual private cloud (VPC) based on client & security requirements.Experience with building/deploying/managing AWS, GCP, or Azure.Strong experience with CI/CD and tools like Bitbucket, GitHub Actions, and GitLab.Ability to provide expert opinion on monitoring tooling and best practices.Experience working with containerized microservice applications.Ability to consult on cost effective solutions for the present, and how they will evolve in the future as needs scale.Knowledge of cloud security practices.Ability to analyze metrics from distributed applications to assist in performance tuning and fault finding.Strong experience with scripting - shell, Python, etc.Excellent customer service attitude, communication skills (written and verbal), and interpersonal skills.Excellent analytical and problem-solving skills.Optional requirements:Experience with Hitachi disk arrays.Experience with Zadara.Experience with OpenShift container platform.Experience with Cloud Mainframe.Experience with SRE.AWS Professional Certification.High Tech Genesis Inc. is an Equal Opportunity Employer. Diversity and inclusion are at the core of our values.Please be advised:Applicants must have the legal right to work in Canada.Kindly submit your resume in MS Word format upon application for this position.Begin your exciting career with us by applying on-line at: https://jobs.hightechgenesis.com/o/cloud-engineer1START DATE: 03/27/2024 #J-18808-Ljbffr Read More Read Less
High Tech Genesis is looking for a senior software developer to work on our engineering team.The successful candidate will be working with industry best tools, using the latest and greatest technologies along with a world-class team of some of the smartest minds in the industry.Due to the initial short direction, we need someone who can hit the ground running with minimal ramp-up time. To accomplish our goals, we have a well-defined set of tasks that we need done; finishing up a feature and possibly adding a couple more.As a senior software engineer, we expect that you are comfortable working with large codebases and streams, and that you are well versed in solving technical challenges through code.Required skills and experience:5+ years of software development (OOP) experience3+ years of experience with Go (Golang)2+ years of experience with microservices2+ years of Rest API development2+ years of Linux2+ years of a source code repository like Git2+ Years of Agile/ ScrumDesired skills:Experience with Docker/KubernetesUnderstanding of Cloud: AWS, Azure, or OpenStackKnowledgeable in TCP/IP Networking (Bonus points for CCNA)Note: You MUST be legally entitled to work in Canada (i.e., possess Canadian Citizenship, Permanent Residency, or Valid Work Permit).Note: High Tech Genesis Inc. is an Equal Opportunity Employer.Note: In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), HTG will provide accommodation accessible formats and communication supports for the interview process upon request.Note: Please submit an MS Word version of your resume when applying for this position.Note: Salary will be commensurate with experience.Begin your exciting career with us by applying online at: https://jobs.hightechgenesis.com/o/golang-software-developer-2START DATE: 01/25/2024Let us know if you are interested in this position. Complete this short form and we will follow up with you promptly. #J-18808-Ljbffr Read More Read Less
