About Us
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting‑edge of digital transformation and technology. From the multi‑cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.
Toronto, Ontario, Canada (Hybrid)
Life Cycle Support Analyst
will lead a comprehensive life cycle design and optimisation of customer solutions for Hitachi Rail’s global CBTC and interlocking projects. Lead the preparation and delivery of complex Long‑Term Support contracts across multiple countries. From the bid phase through to long‑term operation, is responsible for formalising scopes, estimating life cycle costs (LCC), and ensuring maximum system availability. Ensures that the system remains sustainable and cost‑effective through proactive management and the execution of high‑level in‑service support contracts.
Key Accountabilities
Participating and supporting System Life Cycle Management:
Determines within a system or in a list of products the series (Part numbers) which require monitoring according to economic or technical criteria as well as the strategy of use of the final customer.
Identifies critical components (electronic components, hardware, and software COTS) on CBTC systems to be monitored and issues the necessary bulletins to proactively reduce risks.
Ensures that all critical items are codified in the Information System.
Reports and announces obsolescence issues and offers solutions.
Performs status analyses, sustainability assessments, or other studies to identify potential problems and their impact during the life cycle of solutions.
Act as the Work Package Manager:
Leads the preparation of Work Packages as part of the overall bid package for variant complexity projects.
Collaborates with cross‑functional teams to consolidate inputs and define cost‑effective, risk‑adjusted warranty support strategies tailored to customer expectations.
Engages with engineering, RAMS, sourcing, and industrial teams to capture warranty scope, failure risk modelling, repair strategies, and spare provisioning across the system lifecycle.
Ensures alignment with contractual obligations and operational assumptions by building robust, traceable cost models for warranty duration.
Contributes to the overall bid governance process by presenting and defending Work Package 6 estimates in bid reviews and gate approvals.
Continuously refines the estimation methodology to reflect lessons learned, actual return rates, and evolving cost drivers, ensuring warranty proposals remain competitive, compliant, and commercially sound.
Perform risk mitigation strategies:
Prepares and updates forecasted sustainability analyses for monitored items.
Publishes notifications of obsolescence to relevant stakeholders.
Identifies the impact of obsolescence on equipment at different physical levels (modules, cards) or functional chains of systems.
Activates engineering services when redesign phases are required.
Standardisation of Bid Preparation Across Business Lines:
Collaborates with multiple Business Lines (BLs) to harmonise and standardise the bid proposal preparation process across regions and projects.
Drives the unification of key deliverables‑including the SDVa template, Cost Breakdown (CBB), and the services portfolio‑to ensure consistency, quality, and efficiency in bid submissions.
Support Bid Projects Through Preparing System Life Cycle Estimates:
Converts client specifications into actionable service lifecycle designs in coordination with the solution architecture.
Leads the planning and cost estimation for support proposals to ensure competitive and compliant warranty solutions.
Manages LCC modelling and life cycle estimation, ensuring all metrics align with customer expectations and organisational goals.
Key Requirements
University degree in Electrical/Telecom/Systems/Mechanical (or similar) Engineering and/or significant relevant technical experience.
Minimum of 5 years’ experience in working with cross‑functional teams without direct reporting.
Minimum of 5 years’ experience in supporting project bids within a product‑centric technology company.
Minimum of 5 years’ experience in customer interface and marketing/sales experience.
Demonstrated experience in a commercial organisation associated with customer interface, leadership, and delivery of engineering services.
Strong knowledge of standard computer applications, including intermediate skills in Microsoft Excel and Word.
Comfortable working with Excel files, Pivot Tables, and VLOOKUPs.
Possesses the ability to transform complex technical data into clear, persuasive, and professional documentation in English.
Strong problem‑solving, organisational, and interpersonal skills.
An ability to understand contracted requirements.
High‑level interpersonal, organisational, and communication skills with significant attention to detail.
Preferred Qualifications
P.Eng (Professional Engineer designation).
Comprehensive knowledge/experience with Hitachi Rail products.
Total Compensation Range: $92,000 - $118,000
Benefits
Health, Dental and Vision plans – 100% of premiums are company‑paid
Retirement Savings Plan with a company contribution and a match, and without vesting period
Company paid holidays – 3 weeks of vacation, holiday closure, personal emergency leave days and sick days
Maternity/Parental/Adoption top‑up pay
Annual Incentive plan
Company provided Life Insurance, STD and Employee Assistance Plan
At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment – we are proud to be an equal opportunity employer.
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Become a pivotal Life Cycle Support Analyst in a hybrid role, driving lifecycle design and optimization for cutting-edge technology solutions across global projects. Collaborate with diverse teams to enhance service efficiency and customer satisfaction.
This role entails leading the preparation and delivery of comprehensive Long-Term Support contracts. You will assess life cycle costs, ensure system availability, and proactively manage high-level in-service support contracts across different countries. Expect to engage with cross-functional teams to nurture efficiency and cost-effectiveness over the project life cycle.
Key Responsibilities:
• Oversee System Life Cycle Management for critical components
• Lead Work Package preparation for complex projects
• Develop and implement risk mitigation strategies
• Standardize bid preparation across multiple business lines
• Prepare service lifecycle estimates based on client specifications
Requirements:
• Degree in Engineering or significant technical experience
• 5+ years in project bids at a tech-focused company
• Proven experience in customer interface and solutions delivery
• Proficiency in Microsoft Excel, especially Pivot Tables
• Strong problem-solving and organizational abilities
Apply your expertise in life cycle support and shape the future of technology solutions while ensuring excellence across global initiatives.
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Excel in a strategic role as the Market Leader for Grid Automation. Drive transformative solutions while connecting with clients, sales, and global teams in Canada.
This influential position focuses on leading strategic initiatives for Grid Automation. You will analyze market conditions, foster executive relationships, and guide the implementation of advanced technologies in regions like Ottawa and Vancouver. Your role directly impacts how solutions are marketed and adopted, ensuring alignment with customer expectations.
Key Responsibilities:
• Lead detailed market analyses to identify trends and gaps
• Function as the Voice of the Customer for client insights
• Devise comprehensive solution cards tailored for Canada
• Translate strategy into actionable marketing initiatives
• Collaborate with senior executives for strategic growth
Requirements:
• 10+ years in a relevant industry, focusing on utilities
• Experience in marketing, engineering, or commercial fields
• Degree in engineering, marketing, or related preferred
• Strong ability to influence executive decision-makers
• Bilingual proficiency in English and French recommended
Become a vital player in shaping the strategic market direction for Grid Automation in Canada while leveraging your extensive experience and insights.
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Description
English Follows*
L’Opportunité
Rejoignez une équipe tournée vers l’avenir qui redéfinit la façon dont les solutions d’Automatisation du Réseau accélèrent la transition énergétique au Canada. En tant que Chef, Stratégie de Marché, vous serez le lien stratégique entre les clients, les ventes, le marketing, la technologie et les équipes globales—transformant l’intelligence de marché en actions décisives.
Ce rôle vous positionne comme le champion national de l’innovation, guidant l’adoption de solutions numériques, logicielles et d’automatisation avancées dans des régions clés telles que Montréal, Toronto, Ottawa, Calgary et Vancouver.
Vous influencerez la façon dont les technologies de pointe—de la Protection & Contrôle et l’Automatisation de sous‑station aux plateformes numériques de nouvelle génération et aux solutions basées sur l’IA—sont déployées dans le marché. Très visible et hautement stratégique, ce poste vous permet de définir la direction à long terme, de renforcer l’engagement client et de stimuler la croissance dans un paysage énergétique en pleine évolution.
Si vous excellez dans la réflexion stratégique, l’influence auprès des dirigeants et la capacité à traduire des dynamiques de marché complexes en orientation claire, cette opportunité vous permettra de générer un impact réel dans une entreprise qui alimente l’avenir énergétique mondial.
Votre Impact
Diriger l’analyse de marché pour identifier tendances, écarts, besoins clients et dynamiques concurrentielles.
Servir de Voix du Client, en recueillant et en communiquant les attentes du marché canadien.
Développer des playbooks et cartes de solutions spécifiques au marché canadien.
Façonner la direction stratégique et la traduire en actions marketing concrètes.
Surveiller les évolutions du marché, les technologies émergentes et les changements réglementaires.
Développer des relations de haut niveau avec les cadres clients, renforçant les partenariats stratégiques à long terme.
Collaborer avec les équipes globales et régionales pour définir les feuilles de route technologiques et des stratégies unifiées de mise en marché.
Soutenir la planification de comptes, le développement de pipeline, les revues d’opportunités et la valorisation de nos succès clients.
Veiller au respect des politiques, normes et exigences réglementaires internes et externes.
Votre expérience
10+ années d’expérience dans les marchés canadiens des services publics ou industriels, idéalement exposé à la production d’énergie, l’automatisation du transport, la numérisation et les solutions logicielles.
10+ années d’expérience en marketing, commercial, stratégie ou ingénierie.
Diplôme universitaire en ingénierie, marketing, affaires ou domaine connexe (préféré).
Capacité démontrée à influencer des dirigeants exécutifs et à exécuter efficacement des stratégies.
Doit être basé au Canada.
Compétences bilingues anglais/français fortement préférées.
Ce que nous offrons
Assurance collective complète : médicale, dentaire, vie, invalidité.
Accès à un service de télémédecine 24/7.
Régime de retraite avec contribution employeur compétitive.
Programme de bonus annuel.
Programme d'aide aux employés et à la famille (PAEF).
Programme de mieux‑être et remboursement fitness.
Modalité de travail hybride avec possibilité de télétravail.
The opportunity
Join a future‑focused team shaping how Grid Automation solutions accelerate the energy transition across Canada. As the Market Strategy Lead, you’ll be the connector between customers, sales, marketing, strategy, and technology—translating market intelligence into decisive action.
This is your chance to influence how advanced digital, automation, and software solutions land across diverse regions such as Montréal, Toronto, Ottawa, Calgary, and Vancouver. You will become the in‑country champion for innovation, from Protection & Control and Substation Automation to next‑generation digital solutions, AI‑driven technologies and more.
In this highly visible, impact‑driven role, you’ll guide strategic planning, elevate customer insights, build relationships with senior customer executives, and shape the long‑term business direction for Grid Automation in Canada. You’ll collaborate across global teams, identify growth opportunities, and ensure our strategies resonate in Canada’s unique and rapidly evolving energy landscape.
If you thrive leading from the front, influencing decision‑makers, and turning complex market dynamics into clear direction—this is the opportunity to drive meaningful impact in a business that powers the world’s energy future.
How you’ll make an impact
Lead market analysis to identify trends, gaps, and competitive insights.
Act as the Voice of the Customer, gathering and communicating market needs.
Build Canada‑specific Grid Automation playbooks and solution maps.
Shape strategic direction and translate it into local marketing actions.
Monitor market developments, emerging technologies, and regulatory shifts.
Build deep C‑suite customer relationships and strengthen long‑term partnerships.
Collaborate across business units to define technology roadmaps and unified go‑to‑market plans.
Support account planning, pipeline development, deal reviews, and customer success storytelling.
Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
Your background
10+ years’ experience in the Canadian utilities or industrial market, with strong exposure to power generation, transmission automation, and software solutions.
10+ years in marketing, commercial, or engineering roles.
BA/BS in engineering, marketing, commercial discipline, or related field (preferred).
Proven ability to influence executive audiences and execute strategy effectively.
Located in Canada.
Bilingual English/French capabilities (preferred).
More about us
Comprehensive group insurance (medical, dental, life and disability) and access to a telemedicine service.
Pension plan with attractive employer contribution.
Bonus program.
24/7 employee and family assistance program.
Fitness and wellness program.
Hybrid Work from home policy.
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
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A leading energy technology company is seeking an experienced Winding Program Technical Lead to oversee R&D projects for power transformers. The role involves managing technical implementations and leading engineers while ensuring proper risk management and resource alignment. Ideal candidates will have a degree in engineering, substantial experience in winding engineering, and outstanding leadership skills. This position offers flexible hours and extensive career development opportunities. #J-18808-Ljbffr
A global technology company in Toronto is seeking a Life Cycle Support Analyst to lead the comprehensive design and optimization of customer solutions. Responsibilities include preparing Long-Term Support contracts and collaborating with cross-functional teams. The ideal candidate has a degree in engineering and significant experience in project bids and customer interface. A commitment to sustainability and efficient solutions is essential, alongside strong analytical and interpersonal skills. Compensation ranges from $92,000 to $118,000. #J-18808-Ljbffr
Une entreprise technologique internationale recherche un Chef, Stratégie de Marché pour diriger l'innovation dans le secteur de l'automatisation au Canada. Vous aurez la responsabilité d'analyser les tendances du marché et de promouvoir des solutions digitales et d'automatisation. Vous crierez des relations solides avec les clients pour favoriser une croissance stratégique. Une expérience de 10 ans dans le secteur et des compétences bilingues sont préférées. Ce poste offre un cadre de travail hybride. #J-18808-Ljbffr
About Us
Job Description
**English to follow**
L'opportunité
Vous rejoindrez l'organisation informatique Transformers Business Solutions d'Hitachi Energy en tant qu'ingénieur OSS Onsite Services, pour soutenir les opérations informatiques sur notre site de Varennes. Dans ce rôle, vous fournirez un soutien informatique pratique aux utilisateurs dans un environnement industriel où la fiabilité, la réactivité et la présence physique sont importantes. Vous veillez à ce que les employés disposent d'appareils sécurisés et prêts à l'emploi et d'une technologie de collaboration fiable pour assurer le bon déroulement des opérations quotidiennes. Vous serez le visage informatique local de l'organisation, résolvant les incidents qui nécessitent une intervention physique tout en coordonnant étroitement avec les équipes informatiques centralisées et les partenaires externes. Qu'il s'agisse du soutien au cycle de vie des appareils, de la gestion des stocks, de la technologie des salles de réunion ou des vérifications des salles informatiques, vos contributions soutiennent directement la continuité opérationnelle et la productivité des utilisateurs. Ce poste offre une exposition à la prestation de services informatiques structurés, à la gestion des actifs et de la logistique et à la gouvernance informatique normalisée au sein d'une organisation mondiale de technologie de l'énergie.
Horaire de travail
8h à 17h
L'impact que vous aurez
Fournir une assistance informatique de bureau et résoudre les incidents qui nécessitent une intervention physique sur site.
Préparer et livrer des ordinateurs et des appareils prêts à l'emploi pour les utilisateurs finaux.
Assurer le support des salles de réunion et des espaces de collaboration partagés avec l'équipement informatique et les logiciels.
Effectuer des contrôles d'inventaire du matériel et gérer le stock d'appareils, y compris les mises à jour de la CMDB.
Coordonner la logistique pour l'expédition et le déplacement des appareils entre les sites en faisant appel à des fournisseurs locaux.
Traiter les cas de garantie en collaboration avec les fournisseurs OEM.
Accueillir et soutenir les techniciens tiers lors des activités sur site.
Effectuer des contrôles réguliers des salles informatiques, notamment en ce qui concerne la température, le câblage et le fonctionnement général.
Veiller au respect des réglementations, procédures et lignes directrices internes et externes applicables.
Votre expérience
Le candidat doit déjà disposer d'un permis de travail lui permettant de travailler pour Hitachi Energy au Canada.
Qualification formelle en informatique d'une université ou d'un collège accrédité, ou achèvement d'un apprentissage en technologie de l'information.
Au moins deux ans d'expérience professionnelle dans le domaine de l'assistance informatique.
Maîtrise de la langue locale et de l'anglais, avec d'excellentes compétences en communication écrite et orale.
Esprit proactif, orienté vers la recherche de solutions, capacité à travailler de manière indépendante et à s'autodéterminer.
Être disposé et apte à travailler à temps plein sur le site ou l'usine assigné(e).
Bilinguisme (français et anglais) requis.
Seuls les candidats sélectionnés seront contactés.
The Opportunity
You will join Hitachi Energy’s Transformers Business Solutions IT organization as an OSS Onsite Services Engineer, supporting IT operations at our Varennes location. In this role, you provide hands‑on, desk‑side IT support for users in a manufacturing and industrial environment where reliability, responsiveness, and physical presence matter. Your work ensures that employees have secure, ready‑to‑use devices and dependable collaboration technology to keep daily operations running smoothly.
You will be the local IT face of the organization, resolving incidents that require physical intervention while coordinating closely with centralized IT teams and external partners. From device lifecycle support and inventory management to meeting room technology and computer room checks, your contributions directly support operational continuity and user productivity. This role offers exposure to structured IT service delivery, asset and logistics management, and standardized IT governance within a global energy technology organization.
Work schedule
8am to 5pm
How You’ll Make an Impact
Provide desk‑side IT support and resolve incidents that require physical, on‑site intervention.
Prepare and deliver computers and devices in a ready‑to‑use state for end users.
Support meeting rooms and shared collaboration areas with IT equipment and software.
Perform hardware inventory checks and manage device stock, including CMDB updates.
Coordinate logistics for shipping and moving devices between locations using local providers.
Handle warranty cases in collaboration with OEM vendors.
Host and support third‑party technicians during onsite activities.
Conduct regular checks of computer rooms, including temperature, cabling, and general functionality.
Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
Your Background
Candidate must already have work authorization that would permit them to work for Hitachi Energy in Canada.
Formal qualification in IT from an accredited university or college, or completion of an apprenticeship in information technology.
Minimum two years of professional experience in IT support.
Fluent in the local language and English, with excellent written and verbal communication skills.
Proactive, solution‑oriented mindset with the ability to work independently and self‑driven.
Willing and able to work full‑time onsite at the assigned site or factory.
Bilingual (French and English) required.
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
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Join as an Onsite IT Operations Support Engineer, directly influencing user experience through effective IT service. Deliver hands-on assistance in a manufacturing environment.
In your role at Varennes, you will facilitate smooth IT operations by providing proactive and reliable technical support. Responsibilities include hardware inventory management, assisting users with secure devices, and conducting regular checks on tech facilities. You will be integral to maintaining productivity and operational continuity in an energy technology organization.
Key Responsibilities:
• Deliver immediate IT support and resolve on-site issues
• Prepare and distribute devices ready for user access
• Support technology in meeting rooms and collaborative areas
• Manage inventory checks and report updates
• Oversee logistics for device transport between sites
Requirements:
• Valid authorization to work in Canada is essential
• Degree or completion of IT training from recognized institutions
• Two years of relevant IT support experience required
• Bilingual in French and English with excellent communication
• Proactive approach with ability to work unsupervised
Utilize your IT skills to foster user productivity and ensure compliance in a diverse manufacturing environment.
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About Us
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting‑edge of digital transformation and technology. From the multi‑cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there's something for everyone to get stuck into. And that's where you come in.
Toronto, Ontario, Canada (Hybrid)
Job Details
Job Title:
Electrical Engineering Intern
Rail Pass Type:
Internship/Co‑op (Full‑time/Hybrid)
Departure and Arrival Date (Start – End):
September 2026 – December 2026 or April 2027 (4–8 months)
Vacancy:
1
Location:
100 Consilium Place, Scarborough, ON M1H 3E3
Work hours/week:
40
Pay Details:
$23–30 CAD hourly
About This Opportunity
We are currently looking for an Electrical Engineering Intern to join the Hardware Engineering team at Hitachi Rail in Toronto. The successful candidate will support hardware design and prototyping activities, as well as documentation release.
In this role, you'll gain exposure to the processes involved in developing products within an engineering environment, which will greatly enhance your understanding of our hardware products and how they are applied in electrical designs.
Key Accountabilities
Assist with the design of Vehicle On‑board Controllers
Help with the design and prototyping of the test setups used for the Qualification of hardware products
Become familiar and use the company process
Assist our team with the release of the Engineering documentation
Create, review, and verify hardware requirements
Key Requirements
Currently working towards an Electrical Engineering degree or equivalent degree
Possess good written and oral communication skills, familiarity with project work environment
Knowledge of electrical components (Transistor, Resistor, Capacitor, Zener Diode, Rectifier Diode, Digital Logic, LED, etc.) and basic circuits
Ability to work independently and multi‑task
Ability to conceptually grasp the "big picture" and apply critical thinking to resolve issues
Attention to detail and curiosity to understand the criticality of activities
The ability to work 40 hours a week in a hybrid environment for the duration of the internship is essential. At least 2 days a week in the office.
Preferred Qualifications
Co‑op student available for a 4 or 8 month term, with at least one additional quarter or semester of coursework remaining after the completion of the internship.
Previous co‑op work experience in the rail industry is an asset. Relevant school projects may be considered.
Equal Opportunity Employment Statement
At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment – we are proud to be an equal opportunity employer.
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