Join Hotspex Media! Ranked Media Buying and Planning Agency on Clutch.co Finalist 'Best AI Tool', 2024 Digiday Technology Awards Deloitte Fast 500
Key Responsibilities: Promote collaboration and responsiveness while maintaining a level-headed perspective. Act as a primary point of contact for client accounts, maintaining strong knowledge of clients' businesses. Own working relationships with client teams, providing day-to-day client contact, managing expectations and deliverables. Support with campaign proposals, strategic plans, and end-of-campaign wrap reports. Work with Ad Operations team to align on KPIs. campaign implementation, and testing strategies for cross-channel digital campaigns. Support with creation of reports and communication of insights to clients. Work as a team! Sometimes you'll be in crunch mode, sometimes it'll be other members of our team. Have each other's back!
Strategic Expectations: Be a problem solver, without having a fear of asking for help and/or guidance. Ability to work under pressure and with short timelines. Grow existing accounts by cultivating new relationships across multiple lines of business. Stay up to date on digital media trends and new opportunities that can be leveraged to enhance new or upcoming campaigns. Consider improvements to our project management processes and best practices, maintaining internal efficiency, quality, and timelines. Lead quarterly business reviews (QBRs) for high value clients. Help deliver customer success, as measured by contract renewals, annual recurring revenue (ARR), account expansion (YoY increase in ARR), and Customer Satisfaction (CSAT)
Skills and Requirements: Bachelor's degree required 4+ years of account management and/or media planning experience Experience managing programmatic and paid social campaigns Experienced with media research platforms (e.g. Nielsen Commspoint, Vividata) Experience with presentation software (e.g. Keynote, Powerpoint) Excellent written and verbal communicator Profound attention to detail Experience working with Slack Experience working in or alongside ad agencies In-depth understanding of media concepts, key terms, and tactical investment strategies.
Our Values: We know our people are what allows us to achieve all that we do and that's why it's important that everyone we bring onto our team lives our values with us. Courage 1️ One Team Resilience Empowerment
Hotspex Media Inc. is an equal opportunity employer and values diversity in its workforce.
