HUB International’s National Employee Benefits and Retirement Team is dedicated to driving growth and excellence across Canada by supporting our regional teams. As strategic partners, this team collaborates with local offices to expand and enhance our Employee Benefits and Retirement divisions, ensuring we deliver best‑in‑class solutions for clients nationwide. Through innovative strategies, expert guidance, and a shared commitment to success, the National Team empowers our regions to meet evolving market demands, strengthen client relationships, and achieve sustainable growth in the benefits and retirement space. About The Role The Vice President, Consulting is a newly created role responsible for leading national programs that drive advisor success and client retention across HUB International Canada’s Employee Benefits and Retirement Savings practices. Reporting directly to the CSO/CIO, this role leads a team of direct reports and partners closely with regional sales leaders to ensure national programs deliver results. This role facilitates the critical conversations that drive HUB Canada’s success: sales roundtables with advisors to win new business, stewardship calls to retain top accounts, learning sessions to improve from experience, and advisor development programs to build capability. Additionally, this role takes ownership of HUB’s advisor training program and coordinates ongoing development initiatives including Sales Education Series (partnering with carrier partners), Tools & Trends, and Level Up Programs. What’s in it for you? Competitive Compensation: Benefit from a pay structure that includes incentives, bonuses, and opportunities to increase your earnings. Work‑Life Balance: Enjoy flexible work arrangements and generous time off to support your personal and professional life. Tailored Benefits: Access a personalized benefits package, including company‑matched RRSPs, designed to meet your unique needs. Career Growth and Support: Invest in your future with HUB! Take advantage of our sponsored training and development programs, tuition reimbursement opportunities, and coverage for professional license fees and membership dues—everything you need to support your growth and excel in your career. Exclusive Perks: Take advantage of discounts on events, travel, accommodations, and personal home & auto insurance. At HUB, we believe that diversity drives innovation, equity fosters opportunity, and inclusion creates a culture where everyone thrives. We are committed to building a workplace that reflects the communities we serve and where every employee feels valued, respected, and empowered to bring their whole self to work. By embracing diverse perspectives and fostering an inclusive environment, we cultivate a collaborative and dynamic team that delivers exceptional results for our clients and communities. The expected salary range for this position is $180,000 to $225,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid‑time‑off benefits, and eligible bonuses, and commissions for some positions. What You’ll Do Sales Roundtables & New Business Strategy (30% of role) Facilitate strategic roundtables with advisors to maximize success on complex opportunities: Roundtable Facilitation: Lead 2‑3 strategic roundtable sessions per week with regional advisors, consulting team, and practice leaders to discuss competitive opportunities, develop winning strategies, and share best practices. New Business Strategy: Guide discussions on complex client opportunities, competitive situations, proposal strategies, and finalist presentations. Resource Coordination: Ensure appropriate expertise, analytics, and support resources are available to advisors for priority opportunities. Strategic Guidance: Facilitate discussions on competitive positioning, pricing approaches, presentation strategies, and how to leverage HUB’s full value proposition. Accountability & Results: Track commitments from roundtable sessions, ensure follow‑through, and measure impact on business results. Continuous Improvement: Refine roundtable process based on advisor feedback and outcomes. Client Stewardship Program & Retention (30% of role) Lead stewardship program for top accounts nationally to ensure consistent client experience and retention: Stewardship Call Facilitation: Facilitate or coordinate stewardship calls for top accounts with clients, regional advisors, and practice leaders. Program Design: Build stewardship framework including call cadence, account planning, cross‑practice coordination, and issue escalation. Account Planning: Work with regional advisors and consulting team to develop account strategies, identify growth opportunities, proactively address risks, and drive accountability for follow‑ups. Retention Focus: Monitor account health, identify early warning signs, and coordinate resources to maintain strong retention rates. Client Feedback: Gather and synthesize client insights to inform service improvements. Learning Sessions & Continuous Improvement (10% of role) Lead learning sessions to identify patterns, capture insights, and improve strategies: Learning Session Facilitation: Facilitate regular sessions with regional teams to review experiences, understand outcomes, and gather feedback. Pattern Analysis: Work with advisors, consulting team, strategists and practice leaders to identify themes and insights. Best Practice Development: Translate learnings into actionable strategies and best practices for regional advisors. Cross‑Regional Sharing: Share insights across regions to accelerate learning. Continuous Improvement: Use insights to inform training content, team deployment, stewardship approach, and roundtable discussions. Client Strategist Team Leadership (20% of role) Lead and optimize the strategist team to maximize support for regional advisors: Team Management: Lead geographically distributed strategist team, including performance management, development, and career planning. Service Model: Define team service offerings, deployment criteria, and how regional advisors access support. Increase Utilization: Drive team utilization through better deployment, advisor feedback and regional leadership engagement. Regional Partnership: Build strong relationships with regional sales leaders to understand needs and demonstrate value. Develop Capabilities: Coach team members to improve expertise and effectiveness. Advisor Training & Development Programs (10% of role) Lead advisor training and development initiatives to accelerate productivity and build capability: Core Training Program Program Ownership: Lead HUB’s advisor training program for new advisors with no prior employee benefits or retirement savings experience. Onboarding Excellence: Deliver comprehensive curriculum reducing new advisor ramp time by 25% within 12 months. Program Evolution: Continuously enhance content, delivery, and measurement based on results. Content Coordination: Partner with practice leaders to ensure training remains current and comprehensive. Ongoing Development Initiatives: Sales Education Series (coordinate quarterly sessions with carrier partners on product updates, market trends, and technical topics); Tools & Trends (lead sessions on new HUB tools, technology platforms, industry trends, and regulatory updates); Level Up Programs (coordinate advanced development for experienced advisors looking to deepen specialized expertise). Regional Communication & Alignment (3% of role) Coordinate National‑to‑regional Communication Monthly Regional Meetings: Facilitate monthly meetings with regional sales teams, coordinating content from practice leaders. Quarterly Leadership Sessions: Support CSO/CIO in quarterly sessions with regional leaders. Feedback Loops: Create mechanisms for regional input on national programs. Initiative Rollout: Coordinate rollout of national initiatives to regions. Required Experience 10‑12+ years in Canadian employee benefits and/or retirement savings with progression from advisor to leadership. Proven track record managing geographically distributed teams. Strong facilitation experience leading strategic business discussions with senior stakeholders. Training program experience with measurable impact on advisor productivity. Track record managing large client relationships ($1M+ premium) and driving retention. Demonstrated success in matrix or regional organizations. AI Disclosure AI and Automation Notice: HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates — all decisions are made through human review. Why Choose HUB? When you choose HUB, you’re choosing a competitive, exciting, and friendly work environment that strategically positions you for longevity and offers significant advancement, growth, and success opportunities. About HUB International Headquartered in Chicago, Illinois, Hub International Limited is a leading full‑service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 19,000 employees in offices located throughout North America, HUB’s vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow. We’re not just an insurance broker, we’re a team of passionate professionals dedicated to innovation, excellence, and empowering our clients and communities through personalized support and expertise. HUB International is committed to creating an inclusive and accessible recruitment process for all candidates. If you require accommodations at any stage of the interview process, please let us know, and we will work with you to ensure a fair and equitable experience. #J-18808-Ljbffr
About The Role HUB International’s Complex Risk Unit (CRU) is looking for a seasoned Commercial Lines Vice President, Marine to serve as a senior technical broker and strategic growth leader within our marine specialty practice. This is a client-facing, non-management role suited for a seasoned broker who thrives on originating and shaping complex opportunities, building market-leading solutions, and elevating specialty capabilities. You will play a critical role in expanding and enhancing our marine offering, including cargo, global logistics, and related professional exposures, while acting as a trusted advisor on complex and multinational risks. As a VP within CRU, you will lead sophisticated placements, partner closely with producers to win new business, and help evolve the marine unit’s capabilities and market presence. While not a people manager, you will provide technical guidance and informal mentorship to junior brokers and account team members, helping strengthen overall practice depth. What You’ll Do Serve as senior technical lead on complex marine placements, including cargo, logistics, and related professional indemnity exposures Partner with producers to originate and convert new business opportunities within the marine portfolio Drive the development and enhancement of marine products and solutions, addressing evolving logistics and global supply chain risks Lead complex renewals and placements, including risk analysis, program design, manuscript wording, and market negotiations Maintain and expand relationships with domestic and international insurers, including specialty and London markets Participate in client and prospect meetings as a subject matter expert, supporting sales strategy and retention Provide technical guidance and mentorship to account executives and junior team members Support claims advocacy and coverage interpretation for complex marine-related matters Remain current on marine, logistics, and professional indemnity market trends, regulatory considerations, and emerging global trade exposures What You’ll Need For Success Valid RIBO license (or ability to obtain in short order) 10–15 years of commercial insurance experience, with deep specialization in marine and cargo risks Strong technical expertise across marine products including cargo, hull & machinery, shipbuilder’s risk, freight liability, warehousing, and global logistics exposures Working knowledge of related lines such as Professional Indemnity / Errors & Omissions, particularly where exposures intersect with transportation and logistics operations Demonstrated success in originating and structuring complex insurance programs across multiple jurisdictions Established insurer relationships within Canadian, U.S., and international marine markets Strong business development orientation with the ability to identify and convert complex risk opportunities Ability to mentor and elevate junior brokers and account team members through informal leadership and knowledge sharing Excellent negotiation, presentation, and communication skills Highly organized, self-directed, and comfortable operating with autonomy in a fast-paced specialty environment Familiarity with broker management systems (e.g., Applied EPIC) and proficiency in MS Office Elevate Your Career with HUB International Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/. Your Advancement and Well-being: Our Priority At HUB, we place immense value on the well-being and professional development of our team. Here’s what you can look forward to as part of the HUB team. Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle. Professional Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed. Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise. Exclusive Perks: Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding. Service: Our Ethos At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference. When you join HUB, you’ll find more than just a career—you’ll become part of a team where your skills are valued, your growth is encouraged, and your contributions have a lasting impact. Compensation & Benefits The compensation for this position is a variable compensation structure, i.e., base salary plus commission. As such, the total compensation earned will vary depending on the successful candidate’s book of business at a particular time. The expected base salary for this position is $130,000 to $180,000 plus commissions will be paid based on successful sales performance. The total compensation will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses for some positions. AI and Automation Notice HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates — all decisions are made through human review. Department Sales Required Experience: 10-15 years of relevant experience Required Travel: Up to 25% Contact We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team at HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. #J-18808-Ljbffr
A national insurance broker is seeking a Vice President, Consulting to lead programs that enhance advisor success and client retention. This role involves directing strategic roundtables, coordinating stewardship programs, and overseeing training initiatives to accelerate advisor productivity. The ideal candidate will have significant experience in employee benefits and retirement savings, excellent leadership skills, and a proven record in managing client relationships. A competitive salary of $180,000 to $225,000 is offered. #J-18808-Ljbffr
A leading insurance brokerage based in Toronto is seeking a seasoned Commercial Lines Vice President, Marine to lead complex marine placements and drive product development. This role requires 10-15 years of experience in commercial insurance and a focus on client relationships. Candidates should have strong technical skills and the ability to mentor junior brokers. The position offers a base salary between $130,000 and $180,000, plus commission, along with comprehensive benefits. #J-18808-Ljbffr
1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Hi, we’re HUB.
We are the largest insurance brokerage in Canada and 5th largest global insurance & employee benefits broker. We provide a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products, and services.Hi, we’re HUB.
We are the largest insurance brokerage in Canada and 5th largest global insurance & employee benefits broker. We provide a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products, and services.
About The Role
Ambition Needed: Are you looking to ignite your potential and join a world-class organization?
HUB is intensifying support in our partnership with Trust 15, and we’re committed to creating safe and supportive spaces where students can learn about the business world by pairing them with a mentor from our senior leadership group. In this hands-on learning environment, students will have the opportunity to develop leadership skills, build lifelong relationships and reach their full potential.
If you are energized by interacting with people, love to problem solve, and are motivated by a hands-on learning environment, this is the role for you!
Successful completion of the yearly summer program would pave the way for you to obtain a scholarship from HUB to a post-secondary institution of your choice.
What You’ll Learn And What You’ll Do
Our Summer Mentorship Program will introduce you to the world of insurance and will actively engage you in a variety of tasks/projects while developing and exercising the fundamental skills of leadership:
Communication, Self-expression & Self-regulationProblem-solving and critical thinkingOrganizational skills, Collaboration/teamwork, Conflict resolution & Project planningTime management
About
You’ll also have an opportunity to learn about HUB’s business guided by supportive staff and your assigned Mentor including:
Digital literacy (basic computer programs & industry-specific programs)Types of insurance we provide with a focus on our Commercial, Personal, or Employee Benefits line of businessInsurance carriers with whom we partnerBasic laws/regulations governing our business and how we ensure complianceHow we set and execute individual client strategiesThe HUB Sales Process (includes prospecting approaches, needs identification, proposals, and stewardship)
What You’ll Need For Success In The Program
A positive attitude that embraces teamwork and learningStrong motivation and curiosity to learnAbility to attend work on timeGreat Listening skills; being cooperative, respecting oneself and othersActively participating in activities and discussions
Why Choose HUB?
Becoming a part of HUB means that you thrive in an entrepreneurial and fast-paced team environment supported by over 17,000 professionals in 500 offices across North America. When you choose HUB, you're choosing a competitive, exciting, and friendly work environment that strategically positions you for longevity and offers significant advancement, growth, and success opportunities. To read more about HUB, please visit https://www.hubinternational.com/en-CA/about-us/.
Service is one of our founding values – not an abstract concept but a commitment. We believe that no one deserves that commitment more than our employees, clients, and the communities in which we all live and work. Each Regional HUB office chooses a local organization or cause and develops a project that will make a difference where it’s needed, from fighting disease to working with families in need to improving the lives of senior citizens and youth.
HUB is strongly committed to diversity, equity, and inclusion in the workplace. We strive to foster an environment where our employees feel valued, seen, and heard, enabling everyone to succeed. We endeavor to make the selection process accessible to any and all users. Assistance and/or accommodation are available by request for candidates taking part in the selection process.
Department Business Operations
Required Experience: Less than 1 year of relevant experience
Required Travel: No Travel Required
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.Seniority levelSeniority levelInternshipEmployment typeEmployment typeFull-timeJob functionJob functionEducation and TrainingIndustriesInsuranceReferrals increase your chances of interviewing at HUB International by 2xSign in to set job alerts for “Summer Student” roles.Operations & Project Management Intern - Fall 2025 4 monthsProject Management Intern (September 2025 - August 2026)Commercial Credit BES Intern Summer 2024Summer Student (Senior Friendly Strategy)First Nations, Inuit, or Métis Students - Fall 2025 Co-op and Internship Opportunities2L Summer Law Student 2026 | Tax LitigationIntern, Advanced Aerodynamics (Fall 2025)Project Analyst Student Intern (Fall term)Summer Internship – Social Media Specialist (Unpaid)Coordinator, Segments Marketing - Fall 2025 (Co-op/Internship) - 4 MonthsPepsiCo Beverages Full Time Summer Student Opportunity - Warehouse Worker (NHD 2025)PepsiCo Beverages Full Time Summer Student Opportunity - Production WorkerPepsiCo Beverages Part Time Summer Student Opportunity - Merchandiser (NHD 2025)PRODUCTION ASSOCIATE- SUMMER STUDENT CONTRACT -VAUGHANTechnology Business Coordinator - Fall 2025 Co-op/InternWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
A leading global insurance broker is seeking a Vice President of Operations for their Group Benefits Division in Vancouver. This hybrid position requires over 15 years of operational management experience in employee benefits. The ideal candidate will focus on team leadership, successful client experiences, and continuous improvement processes. With a competitive salary range of $115,000 to $135,000, this role offers opportunities for personal and career development within a collaborative environment. #J-18808-Ljbffr
Vice President, Operations, Group Benefits Division page is loaded## Vice President, Operations, Group Benefits Divisionremote type:
Hybrid Workinglocations:
Vancouver, BCtime type:
Full timeposted on:
Posted Todayjob requisition id:
R0035258**Vice President, Operations, Group Benefits Division**As Vice President, Operations of our Group Benefits Division you’re responsible for building a strong strategic operations plan with the infrastructure to support all aspects of the sales and service of our valued group benefits clients.You ensure, thorough collaboration, teamwork and the selection and development of technically competent employees, strong client focus and satisfaction through the timely delivery of a quality end product. A deep understanding of what is needed to support sales and service success for our group benefits clients is critical to the success of this role.This position reports to our Chief Operating Officer and is expected to be the expert and owner of our Group Benefits Division service and support functions.**Key Responsibilities*** Strategize and collaborate with all levels of sales and service functions to ensure the best client experience possible.* Develop and implement team goals and performance metrics to ensure alignment with organizational strategy.* Encourage a culture of accountability and high performance within the team.* Overall management of a large service and support team including:
+ Recruitment
+ Onboarding
+ Training & Development
+ Performance Management
+ Engagement* Ensure effective and efficient business processes and procedures are in place, regularly evaluating and improving them to enhance overall performance.* Plan and support regular quality assurance audits and execute on any required corrective actions.* Develop and execute strategic workforce planning initiatives to align staffing levels with business needs and objectives.* Ensure proper provincial licensing as well as insurance company contracting is in place.* Collaborate with national and corporate resources to ensure cohesive and aligned efforts across the organization.* Other duties and responsibilities as assigned.**Qualifications:**The successful candidate thrives in a collaborative and results-driven atmosphere and leverages their strong communication and interpersonal skills to build a team-oriented environment.
Your passion for efficiency and process improvement has you constantly looking for opportunities to optimize resources. You’re highly skilled in planning,
executing on your plans and leading a team to success.* A seasoned professional with 15+ years’ operational management experience in the employee benefits industry.* Demonstrated ability to lead and inspire diverse, high-performing teams to achieve organizational goals and drive business success.* Possess an inquisitive nature and a drive for continuous improvement.* Excellent communication skills - interpersonal, written and verbal.* Skilled at delegating, setting expectations, and monitoring progress of all direct reports.* Thrives in a fast-paced work environment and sets an example of professionalism for other employees.* Proficient in data analysis and reporting generating.* Valid Life License (LLQP) in the Province of British Columbia (or obtained within 6 months).* CEBS, CALU, CIM, and other designations preferred.Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction while making a difference in the lives of your clients. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for learning, development, growth as well as advancement.**Where This Can Take You**We invest in our employees! We offer hands-on coaching and mentorship, alongside extensive sales training to ensure you succeed, today and tomorrow. Your journey with HUB can open doors to a diverse, rewarding career within the insurance industry and beyond!**What We Offer*** Competitive base salary* Company matching RRSP contributions* Tuition financing and career-related training and development* Customizable flexible benefits options for you and your family* Mental and physical wellness initiatives* A positive, collaborative and team-oriented environment* Ongoing personal and career development*The expected salary range for this position is $115,000 to $135,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.***Our Culture Starts with You*** We are looking for **SELF-STARTERS** with an **ENTREPRENEURIAL** mindset who will take **OWNERSHIP** of their business* We want you to be **INNOVATIVE** and open to sharing your ideas* You work with **URGENCY** while providing a high level of **PROFESSIONAL SERVICE** towards our customers, communities, & colleagues.* You are a **TEAM PLAYER** who positively impact those around them; We **MOTIVATE** each other to **GROW TOGETHER*** You work with a high degree of **INTEGRITY** and **ACCOUNTABILITY**If this sounds like a place you want to be or want to talk to us about the role and opportunities, contact us or apply now. To find associated positions at our HUB simply search **myHUBbc** as a keyword in the search bar on our !Department Account Management & ServiceRequired Experience: 5-7 years of relevant experienceRequired Travel: No Travel RequiredWe endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.Hi, we’re HUB.In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.About HUB InternationalHeadquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.
#J-18808-Ljbffr
A leading global insurance broker in Calgary is seeking a Manager, Renewals and Benefits Analytics. The ideal candidate will lead a team of analysts to ensure timely and accurate deliverables for benefits clients. Responsibilities include overseeing renewal strategies, developing analysts, and collaborating closely with Employee Benefits Consultants. The position requires strong technical expertise in group benefits, advanced analytical skills, and excellent communication capabilities. This role offers a competitive salary within a range of $80,000 to $110,000, along with numerous employee benefits and growth opportunities. #J-18808-Ljbffr
A national insurance broker is seeking a Vice President, Consulting to lead programs that enhance advisor success and client retention. This role involves directing strategic roundtables, coordinating stewardship programs, and overseeing training initiatives to accelerate advisor productivity. The ideal candidate will have significant experience in employee benefits and retirement savings, excellent leadership skills, and a proven record in managing client relationships. A competitive salary of $180,000 to $225,000 is offered. #J-18808-Ljbffr
Vice President, Operations, Group Benefits Division
As Vice President, Operations of our Group Benefits Division you’re responsible for building a strong strategic operations plan with the infrastructure to support all aspects of the sales and service of our valued group benefits clients.
You ensure, thorough collaboration, teamwork and the selection and development of technically competent employees, strong client focus and satisfaction through the timely delivery of a quality end product. A deep understanding of what is needed to support sales and service success for our group benefits clients is critical to the success of this role.
This position reports to our Chief Operating Officer and is expected to be the expert and owner of our Group Benefits Division service and support functions.
Key Responsibilities
Strategize and collaborate with all levels of sales and service functions to ensure the best client experience possible.
Develop and implement team goals and performance metrics to ensure alignment with organizational strategy.
Encourage a culture of accountability and high performance within the team.
Overall management of a large service and support team including:
Recruitment
Onboarding
Training & Development
Performance Management
Engagement
Ensure effective and efficient business processes and procedures are in place, regularly evaluating and improving them to enhance overall performance.
Plan and support regular quality assurance audits and execute on any required corrective actions.
Develop and execute strategic workforce planning initiatives to align staffing levels with business needs and objectives.
Ensure proper provincial licensing as well as insurance company contracting is in place.
Collaborate with national and corporate resources to ensure cohesive and aligned efforts across the organization.
Other duties and responsibilities as assigned.
Qualifications
The successful candidate thrives in a collaborative and results-driven atmosphere and leverages their strong communication and interpersonal skills to build a team-oriented environment. Your passion for efficiency and process improvement has you constantly looking for opportunities to optimize resources. You’re highly skilled in planning, executing on your plans and leading a team to success.
A seasoned professional with 15+ years’ operational management experience in the employee benefits industry.
Demonstrated ability to lead and inspire diverse, high-performing teams to achieve organizational goals and drive business success.
Possess an inquisitive nature and a drive for continuous improvement.
Excellent communication skills - interpersonal, written and verbal.
Skilled at delegating, setting expectations, and monitoring progress of all direct reports.
Thrives in a fast-paced work environment and sets an example of professionalism for other employees.
Proficient in data analysis and reporting generating.
Valid Life License (LLQP) in the Province of British Columbia (or obtained within 6 months).
CEBS, CALU, CIM, and other designations preferred.
Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction while making a difference in the lives of your clients. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for learning, development, growth as well as advancement.
Where This Can Take You
We invest in our employees! We offer hands‑on coaching and mentorship, alongside extensive sales training to ensure you succeed, today and tomorrow. Your journey with HUB can open doors to a diverse, rewarding career within the insurance industry and beyond!
What We Offer
Competitive base salary
Company matching RRSP contributions
Tuition financing and career‑related training and development
Customizable flexible benefits options for you and your family
Mental and physical wellness initiatives
A positive, collaborative and team‑oriented environment
Ongoing personal and career development
The expected salary range for this position is $115,000 to $135,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid‑time‑off benefits, and eligible bonuses, and commissions for some positions.
Our Culture Starts With You
We are looking for
SELF-STARTERS
with an
ENTREPRENEURIAL
mindset who will take
OWNERSHIP
of their business
We want you to be
INNOVATIVE
and open to sharing your ideas
You work with
URGENCY
while providing a high level of
PROFESSIONAL SERVICE
towards our customers, communities, & colleagues.
You are a
TEAM PLAYER
who positively impact those around them; We
MOTIVATE
each other to
GROW TOGETHER
You work with a high degree of
INTEGRITY
and
ACCOUNTABILITY
If this sounds like a place you want to be or want to talk to us about the role and opportunities, contact us or apply now. To find associated positions at our HUB simply search
myHUBbc
as a keyword in the search bar on our careers page!
Department Account Management & Service Required Experience: 5-7 years of relevant experience Required Travel: No Travel Required
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
#J-18808-Ljbffr
