Warehouse Coordinator – IMDEX LimitedThe purpose of this position is to support the efficient operation of the IMDEX warehouse by performing a variety of tasks that contribute to the smooth flow of goods and materials to customers and satellite warehouses. The role is crucial in ensuring that rental fleet items are received, stored, and shipped accurately and in a timely manner and that inventory is managed effectively.
Goods Inwards/Outwards
Receiving ShipmentsReceive rental tools and kits returning from hire, unpacking, recording, and routing kit components to appropriate storage areas.Inspect and verify incoming deliveries from vendors against purchase orders, recording incoming shipment and advising of shipment receipt.
Order FulfillmentPick and pack outgoing sales and rental orders, assembling kits, containers, and skids, and recording shipment content.Determine method of shipping in consideration to prepare shipping documents including bills of lading, customs forms, and/or other required documentation and arrange pick up or delivery.Track, trace, and update the status of incoming and outgoing shipments as required.
Expected Outcomes:Accurate records of returned tools and kits.Efficient and organized storage of returned items.Reduced turnaround time for re-renting equipment.Reliable documentation of received goods; assurance of order accuracy and completeness.Prompt identification and resolution of discrepancies.Accurate and timely order fulfillment.Properly assembled and secure shipments.Enhanced customer satisfaction due to correct and complete orders.Compliance with shipping regulations and requirements.Smooth and efficient shipping processes.Reduced risk of delays or issues during transit.Real-time visibility of shipment status.Improved communication with customers and stakeholders.Enhanced ability to manage and resolve shipping issues promptly.
Inspection, Test & Repair
Kit MaintenanceInspect and assess kit components and cases returning from rental for condition and cleanliness.Open work orders for gear requiring service and/or repair.Clean and refurbish gear and cases, coordinating third party service providers as required.
Expected Outcomes:Identification of any damage or wear and tear on returned items.Assurance that all components are clean and ready for the next rental; reduced risk of sending out faulty or dirty equipment to customers.Timely initiation of necessary repairs or maintenance.Clear documentation of issues and required actions.Improved turnaround time for getting tools back into service.Restoration of equipment to optimal condition.Efficient coordination with third-party service providers for cleaning and specialized repairs.Enhanced longevity and reliability of rental equipment.
Stock ControlMaintain manual and computerized record-keeping systems of ingoing and outgoing shipments and inventory.Report on stock levels for rental kit components: cases, foam inserts and running gear kit parts.Report any damaged stock or equipment.Conduct stock takes accurately and efficiently as required.Identify, investigate and report any stock variances.
Expected Outcomes:Accurate and up-to-date records of all tool movements in GDR and shipping and receiving logs.Good traceability and accountability of gear.Quick resolution and replacement of damaged stock.Reduced risk of stockouts; new and/or refurbished tools, running gear and cases are maintained to fill orders in pipeline.Enhanced efficiency in inventory management and reporting.
Warehouse OperationsAssist in the planning and execution of daily warehouse operations.Oversee loading and unloading of goods from trucks or other conveyances.Maintain adequate levels of shipping, cleaning and shop supplies.Maintain a clean, neat and organized warehouse and yard to ensure optimal productivity.Safely dispose of waste including controlled products.Operate forklift, hand truck or other equipment to load, unload, transport and store goods/gear.Participate in the creation of SWI and work procedures.
Expected Outcomes:Smooth and efficient daily operations.Safe and efficient handling of goods.Minimization of damage during loading/unloading.Compliance with environmental and safety regulations.Reduced risk of contamination or accidents.Clean and safe working environment.Improved workflow and productivity.Positive impression for visitors and auditors.Efficient and safe movement of goods.Proper storage and organization of inventory.Clear and standardized procedures for tasks.Enhanced safety and compliance.Consistent and efficient work practices.
Leadership and PeopleRegularly challenges peers or superiors when the situation arises. Discussing the consequences of unacceptable behavior and offering alternative solutions.Delivering on promises. Taking accountability when things go wrong and looks for ways to improve.Calling out poor behavior when they see it at all levels of the organization in a respectful and constructive way.Building partnerships and working collaboratively with others to meet shared objectives.Listening actively and demonstrating the ability to separate the person from the problem, so bringing objectivity to the situation.Seeking and providing regular feedback to learn and grow.Speaking up with confidence and respect displaying courage to deal with difficult situations, issues or behaviors.Although opinions may differ, offering the opportunity for open dialogue.Holding self and others accountable to meet commitments and deliver results even under tough circumstances.Proactively identifying potential setbacks and obstacles and working through them effectively to achieve the desired result on time.Treating every work colleague, customer, and supplier with respect.Proactively seeking out opportunities for collaboration within and across teams to achieve shared outcomes.Engaging in decision making - makes good and timely decisions that keep IMDEX moving forward at pace. Invests time getting to know all employees that impact their decisions.
Health, Safety and EnvironmentTaking reasonable care of self and others in the workplace and complying with the relevant legislative requirements and IMDEX Quality, Health, Safety and Environment (QHSE) management system policies and procedures.Wearing, using and maintaining the provided personal protective equipment and reporting any unsafe practices or conditions which come to your attention.Taking reasonable care to ensure own acts or omissions do not adversely affect the health and safety of other persons.Hazards and incidents reported in line with company policies.Actively participated in safety meetings.Quality alerts raised in line with company policies.
Risk and ComplianceContributing to the identification of risks and compliance requirements relevant to own scope of work.Applying risk management and regulatory compliance processes to own scope of work.Leading by example to promote positive risk and compliance behaviors within own scope of work.Complying with IMDEX risk and compliance policies, local laws and other relevant standards within own scope of work.Potential non-compliance or misconduct is reported through appropriate channels.Behaviors that do not align with the IMDEX Code of Conduct are challenged.Qualifications, Skills & Experience
EssentialMinimum of 3 years’ experience in a similar or slightly junior role.Basic computer skills and knowledge of Microsoft Applications.Accurate data recording and document control.Excellent phone skills and manners.Forklift ticket.DesirableCompletion of secondary school; additional education preferred.Dangerous Goods license.Experience utilizing an ERP system.IMDEX Values & Associated Core Behaviors
Global Game ChangersReduce environmental impact of activities to shape a better global industry.Embrace flexible thinking for the benefit of people, customers, and societies.Serve customers globally by leveraging diverse teams and inclusive decision making.Connect expertise to customers to add value.
Forever CuriousListen to people and customers to drive new technologies & approaches.Step up and challenge the status quo.Give people the space to be curious and create.Be informed by industry trends to be open to new ideas.
Go BeyondCreate great customer experiences at every touchpoint.Place customer needs first, delivering on promises.Encourage customer ownership and involvement.Create value through collaboration and innovation.
Together We ThriveHold each other accountable and take ownership for actions.Advocate for the safety and wellbeing of people.Recognize and acknowledge each other’s successes.Back each other as a united team by sharing learnings & expertise.
Warehouse Coordinator – IMDEX LimitedThe purpose of this position is to support the efficient operation of the IMDEX warehouse by performing a variety of tasks that contribute to the smooth flow of goods and materials to customers and satellite warehouses. The role is crucial in ensuring that rental fleet items are received, stored, and shipped accurately and in a timely manner and that inventory is managed effectively.
Goods Inwards/Outwards
Receiving ShipmentsReceive rental tools and kits returning from hire, unpacking, recording, and routing kit components to appropriate storage areas.Inspect and verify incoming deliveries from vendors against purchase orders, recording incoming shipment and advising of shipment receipt.
Order FulfillmentPick and pack outgoing sales and rental orders, assembling kits, containers, and skids, and recording shipment content.Determine method of shipping in consideration to prepare shipping documents including bills of lading, customs forms, and/or other required documentation and arrange pick up or delivery.Track, trace, and update the status of incoming and outgoing shipments as required.
Expected Outcomes:Accurate records of returned tools and kits.Efficient and organized storage of returned items.Reduced turnaround time for re-renting equipment.Reliable documentation of received goods; assurance of order accuracy and completeness.Prompt identification and resolution of discrepancies.Accurate and timely order fulfillment.Properly assembled and secure shipments.Enhanced customer satisfaction due to correct and complete orders.Compliance with shipping regulations and requirements.Smooth and efficient shipping processes.Reduced risk of delays or issues during transit.Real-time visibility of shipment status.Improved communication with customers and stakeholders.Enhanced ability to manage and resolve shipping issues promptly.
Inspection, Test & Repair
Kit MaintenanceInspect and assess kit components and cases returning from rental for condition and cleanliness.Open work orders for gear requiring service and/or repair.Clean and refurbish gear and cases, coordinating third party service providers as required.
Expected Outcomes:Identification of any damage or wear and tear on returned items.Assurance that all components are clean and ready for the next rental; reduced risk of sending out faulty or dirty equipment to customers.Timely initiation of necessary repairs or maintenance.Clear documentation of issues and required actions.Improved turnaround time for getting tools back into service.Restoration of equipment to optimal condition.Efficient coordination with third-party service providers for cleaning and specialized repairs.Enhanced longevity and reliability of rental equipment.
Stock ControlMaintain manual and computerized record-keeping systems of ingoing and outgoing shipments and inventory.Report on stock levels for rental kit components: cases, foam inserts and running gear kit parts.Report any damaged stock or equipment.Conduct stock takes accurately and efficiently as required.Identify, investigate and report any stock variances.
Expected Outcomes:Accurate and up-to-date records of all tool movements in GDR and shipping and receiving logs.Good traceability and accountability of gear.Quick resolution and replacement of damaged stock.Reduced risk of stockouts; new and/or refurbished tools, running gear and cases are maintained to fill orders in pipeline.Enhanced efficiency in inventory management and reporting.
Warehouse OperationsAssist in the planning and execution of daily warehouse operations.Oversee loading and unloading of goods from trucks or other conveyances.Maintain adequate levels of shipping, cleaning and shop supplies.Maintain a clean, neat and organized warehouse and yard to ensure optimal productivity.Safely dispose of waste including controlled products.Operate forklift, hand truck or other equipment to load, unload, transport and store goods/gear.Participate in the creation of SWI and work procedures.
Expected Outcomes:Smooth and efficient daily operations.Safe and efficient handling of goods.Minimization of damage during loading/unloading.Compliance with environmental and safety regulations.Reduced risk of contamination or accidents.Clean and safe working environment.Improved workflow and productivity.Positive impression for visitors and auditors.Efficient and safe movement of goods.Proper storage and organization of inventory.Clear and standardized procedures for tasks.Enhanced safety and compliance.Consistent and efficient work practices.
Leadership and PeopleRegularly challenges peers or superiors when the situation arises. Discussing the consequences of unacceptable behavior and offering alternative solutions.Delivering on promises. Taking accountability when things go wrong and looks for ways to improve.Calling out poor behavior when they see it at all levels of the organization in a respectful and constructive way.Building partnerships and working collaboratively with others to meet shared objectives.Listening actively and demonstrating the ability to separate the person from the problem, so bringing objectivity to the situation.Seeking and providing regular feedback to learn and grow.Speaking up with confidence and respect displaying courage to deal with difficult situations, issues or behaviors.Although opinions may differ, offering the opportunity for open dialogue.Holding self and others accountable to meet commitments and deliver results even under tough circumstances.Proactively identifying potential setbacks and obstacles and working through them effectively to achieve the desired result on time.Treating every work colleague, customer, and supplier with respect.Proactively seeking out opportunities for collaboration within and across teams to achieve shared outcomes.Engaging in decision making - makes good and timely decisions that keep IMDEX moving forward at pace. Invests time getting to know all employees that impact their decisions.
Health, Safety and EnvironmentTaking reasonable care of self and others in the workplace and complying with the relevant legislative requirements and IMDEX Quality, Health, Safety and Environment (QHSE) management system policies and procedures.Wearing, using and maintaining the provided personal protective equipment and reporting any unsafe practices or conditions which come to your attention.Taking reasonable care to ensure own acts or omissions do not adversely affect the health and safety of other persons.Hazards and incidents reported in line with company policies.Actively participated in safety meetings.Quality alerts raised in line with company policies.
Risk and ComplianceContributing to the identification of risks and compliance requirements relevant to own scope of work.Applying risk management and regulatory compliance processes to own scope of work.Leading by example to promote positive risk and compliance behaviors within own scope of work.Complying with IMDEX risk and compliance policies, local laws and other relevant standards within own scope of work.Potential non-compliance or misconduct is reported through appropriate channels.Behaviors that do not align with the IMDEX Code of Conduct are challenged.
Qualifications, Skills & Experience
EssentialMinimum of 3 years’ experience in a similar or slightly junior role.Basic computer skills and knowledge of Microsoft Applications.Accurate data recording and document control.Excellent phone skills and manners.Forklift ticket.
DesirableCompletion of secondary school; additional education preferred.Dangerous Goods license.Experience utilizing an ERP system.IMDEX Values & Associated Core Behaviors
Global Game ChangersReduce environmental impact of activities to shape a better global industry.Embrace flexible thinking for the benefit of people, customers, and societies.Serve customers globally by leveraging diverse teams and inclusive decision making.Connect expertise to customers to add value.
Forever CuriousListen to people and customers to drive new technologies & approaches.Step up and challenge the status quo.Give people the space to be curious and create.Be informed by industry trends to be open to new ideas.
Go BeyondCreate great customer experiences at every touchpoint.Place customer needs first, delivering on promises.Encourage customer ownership and involvement.Create value through collaboration and innovation.
Together We ThriveHold each other accountable and take ownership for actions.Advocate for the safety and wellbeing of people.Recognize and acknowledge each other’s successes.Back each other as a united team by sharing learnings & expertise.
Accountabilities
On-site Support•Identify operational weaknesses of DCD technicians and continuously reinforce their knowledge to avoid performance losses and improve service quality.•Design or revise DCD plans for projects under execution.•Follow-up of the executed trajectories and projections according to drilling deviations.•Conduct technical visits to critical projects.•Accompany the start-up of new projects (logistics, administration, operations).•Review daily operations reports (Krux, Performance, Power BI).•Conduct weekly operations meetings with project managers, DCD operations management and Operations Manager.•Perform implementation and performance reporting of new Devidrill designs/upgrades.•Ensure that the technicians carry out daily reports (Krux).•Collect drilling data from DDRs and perform monthly reporting as agreed with the client (KPI).•To permanently monitor the safety conditions of the site where DCD activities are carried out.•Ensure compliance with safety procedures in the field.
Expected Outcomes•Provide our field technicians with technical support to improve operational decisions.•Ensure directional drilling plans are the best option to execute them•Promote the technical development of our field personnel.•Provide accurate information in response to customer inquiries in the field.•Identify potential improvements in our operation and discuss them with the Operations Manager before implementing them.•Provide monthly reports as agreed with the client.
Commercial Management•Design DCD plans for the bidding stage of new projects.•Identify possible new opportunities for IMDEX in the project where you are working.•Identify new projects in the territory where agreed with Sales and Customer Service Management and lead contact with potential customers.
Expected Outcomes•Collaborate in the development of DCD sales to the commercial area giving technical support.•Collaborate in sales meeting to present the designed DCD plans for the bidding stage of new projects and to give technical support.•Participate in the different mining shows and conventions as required.
Inventory Management• Review inventories and parts consumption for each assigned project on a monthly basis.• Perform SPO of assigned projects under established performance and submit to operations management for approval.
Expected Outcomes• Timely control and supply of equipment and spare parts to sustain smooth operations.
Purchase Management• Review and approve the purchase of materials necessary to maintain continuity of operation.• Review and approve the purchase of necessary PPE to ensure that each worker has the necessary items.• Raise workwear needs according to project conditions to operations management.
Expected Outcomes• Ensure execution of projects with all necessary materials.• Ensure that all technicians have the necessary PPE's to perform the service.• Keep operations management informed and alert to the need for work clothes.
Rotation of Technicians•Recommend to operations management the appropriate DCD technicians for the execution of the projects.•Prepare the Roster of assigned projects and submit for final review to operations management.•Coordinate with BSO logistics for staff turnover (weekly), review possible extraordinary changes.•Assemble work teams according to technical capabilities and soft skills.•Plan personnel logistics to ensure smooth execution of projects.
Expected Outcomes•Inform DCD Technicians of the Roster, request their Travel Plan, obtain recommendations from the Security Company.•Coordinate shift turns with the Clients at the different projects, comply with mine requirements prior to the entry of DCD technicians and keep the client updated with Roster changes.•Approve DCD Technicians’ reasonable travel expenses from home project via Concur.
Leadership and People•Promote compliance with the company's values by example.•Denounce the misconduct of our field technicians in a respectful and constructive manner.•Work as a team to achieve common goals.•Actively listen and demonstrate the ability to separate the person from the problem, thus bringing objectivity to the situation.•Seeking and providing regular feedback to learn and grow.•Treating every work colleague, customer, and supplier with respect.•Investing time getting to know all staff that impact their decisions.
Health, Safety and Environment•Take reasonable care of oneself and others in the workplace and comply with relevant legislative requirements and Imdex and customer QHSE management system policies and procedures.•Wear, use and maintain the personal protective equipment provided and report any unsafe practices or conditions that come to their attention.•Taking reasonable care to ensure own acts or omissions do not adversely affect the health and safety of other persons.•Actively participating in Safety meetings.•Report hazards and incidents in accordance with company policies.
Expected Outcomes•To provide a safe work environment for our technicians by generating a culture of risk prevention through compliance with internal and external QHSE policies and standards.
Compliance•Driving compliance with Imdex's internal QHSE requirements (iAuditor - Imdex Academy)•Promote the reporting of opportunities for improvement in quality, safety and environmental impact.•Promote compliance with the code of conduct of our clients and Imdex.
Expected Outcomes•Generate a culture of reporting and compliance with requirements, policies and standards in order to guarantee a pleasant and safe place during the execution of our services.
Qualifications, Skills and Experience•Minimum 7 years of experience in directional drilling.•Advanced knowledge of directional trajectory planning•Advanced knowledge in conventional diamond drilling•Advanced knowledge in principles of operation of measuring equipment.•Average knowledge of drilling parameters•Basic knowledge of drilling fluids•Basic knowledge of drilling fluids•Basic knowledge of drill bits•Basic knowledge in well cementing•Knowledge of wedge installation•Able to work autonomously to meet deadlines•Intermediate Microsoft Office O365 skills – including proficiency in MS Word, MS Outlook, MS PowerPoint and MS Excel.•High attention to detail and organizational skills.•Strong communication and collaboration skills.•Ability to build strong relationships and establish trust.•Ability to relate to customers•Have led work groups.•Strong communication and collaboration skills.•Ability to build strong relationships and establish trust.•Ability to relate to customers•Have led work groups.
Desirable•University degree in technical or related careers (Petroleum, Mechanical, Mechatronics, Civil, Geology, Mining): Petroleum, Mechanical, Mechatronics, Civil, Geology, Mining).•Experience in the mining industry•Intermediate French level
Specific But Not Limiting•Directional drilling in deep wells (2000 M)•Directional drilling in vertical wells 90°.•Directional drilling in horizontal wells -35° / 0°.•Basic knowledge in sludge preparation (viscosity, type of polymers, Ph, among others).•Knowledge of tilt and azimuth calculations Curve cutting and rhyming procedure.
IMDEX Vital behaviors WE SPEAK Demonstrate courage to face difficult situations, problems or behaviors. Everyone is encouraged to speak up with confidence and respect.WE ARE ACCOUNTABLE We hold each other accountable for meeting commitments and delivering results even in difficult circumstances.WE DEMONSTRATE RESPECT Treats all co-workers, customers and suppliers with due respect 100% of the time, creating psychological safety and making people feel cared for and valued; drives collaboration and positive results. Recognizes the value that different perspectives and cultures bring to IMDEX.WE ARE ENGAGED IN DECISION MAKING All employees are aware of and participate in decisions that affect their work: the biggest driver of productivity and pace is ownership of decisions.
