OverviewIndex Exchange is a global advertising supply-side platform enabling media owners to maximize the value of their content on any screen. As a trusted partner and ally, we connect leading experience makers with the world’s largest brands to ensure a quality experience for consumers.We’re a proud industry pioneer with over 20 years of experience accelerating the ad technology evolution. With our radically transparent business practices and dedication to total market efficiency, we’re committed to upholding the integrity of the programmatic ecosystem at large.What’s it like to work at Index?Index is an exciting and fast-paced place to work. You'll be able to feed your ambition, lean into trust and transparency, and feel genuine support from your colleagues. We’re built on our core values and live them each day. They're not just buzzwords.We pride ourselves on our independence and openness, not only in our technology, but in our teams, too. Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward.We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers, and we’re looking for talented professionals to help take us to the next level.Are you ready to join the programmatic evolution?As an independent and transparent leader in ad tech, Index Exchange is always pushing the boundaries of how advertising is bought and sold. We’re now building a bespoke, ad tech-focused cloud infrastructure—designed from the ground up to optimize advertising efficiency, privacy, and scale. On top of this foundation, we’re creating a development platform layer that allows innovative start-ups, data partners, and other companies to build applications and services that enhance programmatic transactions and outcomes.We’re looking for a Director of Product, Cloud to define and lead the strategy, roadmap, and execution for this critical growing product line. This is a rare opportunity to architect something unlike any public cloud—a purpose-built ad tech platform engineered to power privacy-first advertising, AI-based optimization, and future-ready transaction models.In this role, you’ll design the products and services that support a new offering in the market, with early proven success. You’ll partner with engineering and external innovators to build a cost-effective, high-performance, and extensible platform. If you’re a technical product leader with deep expertise cloud architecture and scalable infrastructure, and an interest in the advertising ecosystem, this is your chance to redefine the infrastructure layer of programmatic advertising. This role starts as an individual contributor with the opportunity to build and lead a team as the product line scales.ResponsibilitiesWhat we’re looking for:Product Development Mentality: You’re looking to make change through shipping excellent software that makes a big impact to your product. You love product development, including the basics—customer research, writing acceptance criteria, triaging bugs—and you find that work energizing rather than beneath you.Cloud Infrastructure Experience: You have hands-on product experience with public cloud platforms (AWS, GCP, Azure, Akamai/Linode, or similar) and a working understanding of containerization, Kubernetes, edge computing, and distributed systems. Ideally you've built products on or for these platforms, not just deployed to them. Ad tech experience is a plus, but deep cloud infrastructure knowledge is the priority.Proactivity: You identify what needs to happen and move on it. You can rally engineers, work across teams, support delivery, and drive adoption in market. Fundamentally, you see an opportunity or an issue, and you act on it.Technical Depth: You engage deeply on architecture decisions and understand the trade-offs of different infrastructure approaches. You’re comfortable reading technical docs, reviewing system designs, and working at Internet scale where small decisions have outsized downstream effects. Our engineering team is strong and opinionated; you’ll be a better product leader here if you can partner closely with them and work together.Adaptability: You’ll work directly with senior leadership, including our CEO, on product direction. That means being confident enough to advocate for your perspective and pragmatic enough to adapt when the business calls for a different approach.Customer Orientation: Your customers here are the partners building on our containerized platform—DSPs, data vendors, curation platforms, and other buy-side participants running code in our infrastructure. You’ll need to understand their technical needs deeply and translate them into product priorities.ResponsibilitiesDelivering on the end-to-end product strategy and roadmap for Index’s cloud and containerization platform, and taking it from early-stage definition through to a scaled business lineDriving the product development for our containerized compute environment, enabling partners to run their decisioning logic (bidding algorithms, curation, data activation) directly within Index’s infrastructure at the edgeWorking hands-on with Engineering to define technical requirements, make architecture trade-offs, and ship iterativelyEngaging directly with platform partners (DSPs, data providers, agencies, curation platforms, and more) to understand their technical requirements and shape the product accordinglyContributing to Index’s participation in the IAB Tech Lab’s Agentic RTB Framework (ARTF), helping define industry standards for containerized ad decisioningMaking tough prioritization calls with imperfect data. This includes saying “no” to good ideas that won’t move the needle, and doubling down on the ones that willCollaborating across functions, including but not limited to Engineering, TechOps, Product Marketing, and Commercial teams, to ensure successful product delivery and go-to-marketWorking closely with senior leadership, including C-level partners, to align product direction with company strategy, adapting your approach as business priorities evolveDefining success metrics, instrumentation, and feedback loops so you can measure what’s working and iterate quicklyQualifications8+ years of product management experience, with meaningful time spent on cloud infrastructure, platform, or developer-facing productsTrack record of taking a product from early stage through to scaleExperience in a high-autonomy environment—whether at a startup, a growth-stage company, or in a role at a larger org where you operated with significant independence and owned outcomes end-to-endPreferably based in or willing to relocate to Toronto or New York; flexibility for occasional travelWhy you’ll love working hereComprehensive health, dental, and vision plans for you and your dependentsPaid time off, health days, and personal obligation days plus flexible work schedulesCompetitive retirement matching plansEquity packagesGenerous parental leave available to birthing, non-birthing, and adoptive parentsAnnual well-being allowance plus fitness discounts and group wellness activitiesEmployee assistance programMental health first aid program that provides an in-the-moment point of contact and reassuranceOne day of volunteer time off per year and a donation-matching programBi-weekly town halls and regular community-led team eventsMultiple resources and programming to support continuous learningA workplace that supports a diverse, equitable, and inclusive environment – learn more hereEqual employment opportunityAt Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunities. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Additionally, we realize that diversity is deeper than any status or classification—diversity is the human experience. For those who show grit, passion, and humility—Index will welcome you.Accessibility for applicants with disabilitiesIndex Exchange welcomes and encourages individuals with disabilities to apply to work with us. If you require an accommodation, please share the details of your request and any information how we can assist you with the hiring recruiter when they contact you. Index Exchange will make reasonable efforts to ensure accommodation requests are met throughout the recruitment process.Acknowledgement indexwill not be responsible for any information collected outside of the application process. This posting is for an existing vacancy.Ready to apply? #J-18808-Ljbffr
A global advertising supply-side platform is seeking a Director of Product, Cloud in Toronto. This role is responsible for defining and leading the strategy, roadmap, and execution of a purpose-built ad tech platform. The ideal candidate has extensive experience in product management for cloud infrastructure, strong leadership skills, and a proactive approach to product development. Benefits include comprehensive health plans, paid time off, and a diverse work environment. #J-18808-Ljbffr
At Index Exchange, we’re reinventing how digital advertising works—at scale. As a global advertising supply-side platform, we empower the world’s leading media owners and marketers to thrive in a programmatic, privacy-first ecosystem.
We’re a proud industry pioneer with over 20 years of experience accelerating the ad technology evolution. Our proprietary tech is trusted by some of the world’s largest brands and media owners and plays a crucial role in keeping the internet open, accessible, and largely free.
We process more than 550 billion real-time auctions every day (in comparison, Google processes 8.5 billion searches per day) with ultra-low latency. Our platform is vertically integrated from servers to networks and runs primarily on our own metal and cloud infrastructure. This end-to-end infrastructure is designed to provide both stability and agility, enabling us to adapt quickly as the market evolves.
At the core of it all is our engineering-first culture. Our engineers tackle internet-scale problems across tight-knit, global teams. From moving petabytes of data and optimizing with AI to making real-time infrastructure decisions, Indexers have the agency and influence to shape the future of advertising. We move fast, build thoughtfully, and stay grounded in our core values.
About The Role
We’re looking for a
Staff
Data Scientist
who can bring their depth and breadth of experience in applied data science and optimization at industry scale to help guide our Index-wide technology strategy for machine learning and optimization, and to drive pragmatic execution and iterative improvement of the same.
In this role, you will lead high-impact data science initiatives that drive innovation and measurable value. You will design and implement advanced machine learning models, lead large-scale projects, and collaborate with cross-functional teams to align solutions with business goals. As a senior technical expert, you will mentor team members, contribute to scaling data science capabilities, and influence the organization’s data strategy. This position combines technical excellence with strategic vision, empowering you to shape impactful, data-driven solutions.
What We’re Looking For
A pragmatic data science technologist:
Learn and understand the business vision and market opportunity for the company
Work backwards from business problems to generate scientific hypotheses to guide development focus and pragmatism
Use analytical, statistical and database skills to understand large, complex datasets with the aim to increase the programmatic efficiency
Design, develop, and drive implementation of complex data-centric solutions, including large data set segmentation, transformation, and feature generation
Clearly articulate research and development hypothesis, decisions and results
Take part in the process of designing, developing & improving algorithms for automated decision making around programmatic exchange optimization
Take active part in designing, and driving implementation production performance monitoring frameworks and KPIs
Work together with ML engineers and architects to develop production grade data centric solutions
An entrepreneurial spirit with room and expectations to bring innovative ideas to address the problems at hand
Here’s What You Need
7+ years of experience in data science or machine learning environments that requires the combined application of statistical & technical skills
Experience in data science practices in operational environments and internet scale, i.e - this is an applied position, rather than a solely research focused one
Strong statistical and research skills with a track record of using a variety of statistical methods (especially classification/prediction and time series models)
Proven ability to demonstrate and articulate complex results to wide technological audience
Demonstrated history of enabling advanced data modeling-based guidance for technology development
Experience in cross functional team cooperation to drive pragmatic technological solutions
Expert in pragmatic application of data science and optimization best practices at large scale (industry scale platform experience preferred)
Excellent development skills (Python required, specifically pandas, numpy, SciKit; Knowledge in Scala a plus)
Familiarity with digital marketing, advertising or analytics is a plus
Work experience in complex system engineering environments is a plus
Bachelors or Master's in mathematics, Computer Science, Engineering, or equivalent
Why You’ll Love Working Here
Comprehensive health, dental, and vision plans for you and your dependents
Paid time off, health days, and personal obligation days plus flexible work schedules
Competitive retirement matching plans
Equity packages
Generous parental leave available to birthing, non-birthing, and adoptive parents
Annual well-being allowance plus fitness discounts and group wellness activities
Employee assistance program
Mental health first aid program that provides an in-the-moment point of contact and reassurance
One day of volunteer time off per year and a donation-matching program
Bi-weekly town halls and regular community-led team events
Multiple resources and programming to support continuous learning
A workplace that supports a diverse, equitable, and inclusive environment – learn more here
Equal employment opportunity
At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunities. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Additionally, we realize that diversity is deeper than any status or classification—diversity is the human experience. For those who show grit, passion, and humility—Index will welcome you.
Accessibility For Applicants With Disabilities
Index Exchange welcomes and encourages individuals with disabilities to apply to work with us. If you require an accommodation, please share the details of your request and any information how we can assist you with the hiring recruiter when they contact you. Index Exchange will make reasonable efforts to ensure accommodation requests are met throughout the recruitment process.
Index everywhere, Index anywhere
Our corporate headquarters are in Toronto, with major offices in New York, Montreal, Kitchener, London, San Francisco, and many other global cities. As a major global advertising exchange, we are committed to operating as a tightly knit global team and embracing and empowering talent wherever our colleagues may be.
AI Disclaimer
Automated tools including artificial intelligence may be used to assist in screening and assessing applicants for this role. All hiring decisions involve human review.
Vacancy Status
This posting is for an existing vacancy.
#J-18808-Ljbffr
Shape the future of digital storage solutions as a Senior Storage Engineer with deep knowledge in Ceph. Be part of a high-impact team aimed at optimizing performance in a rapidly evolving cloud infrastructure.
In this pivotal role, you will design and manage a robust, efficient storage layer and ensure the reliability of a globally integrated platform. You’ll work closely with advanced technologies while also providing mentorship for junior team members, thereby fostering their growth in a collaborative atmosphere.
Key Responsibilities:
• Architect and maintain a scalable storage environment
• Develop automation for monitoring and maintenance tasks
• Collaborate with multi-technology systems for optimization
• Participate in security design and mentor peers
• Contribute to large-scale project ownership
Requirements:
• Experience with Ceph and storage orchestration tools
• Knowledge of configuration management with Terraform
• Expertise in disaster recovery and capacity planning
• Strong troubleshooting skills in cloud environments
Maximize your impact with superior storage solutions, enhancing system resilience and fostering teamwork as part of a forward-thinking engineering culture.
#J-18808-Ljbffr
A global advertising supply-side platform in Ontario is seeking a Director for their Exchange Platform. The role involves leading a talented team to innovate and optimize performance across systems, establishing best practices, and driving the technology roadmap. Applicants should have over 10 years of experience in software development with a strong focus on performance metrics, technology strategy, and agile methodologies. The position offers competitive perks and a chance to work in a collaborative, inclusive environment. #J-18808-Ljbffr
Overview
Index Exchange is a global advertising supply-side platform enabling media owners to maximize the value of their content on any screen. As a trusted partner and ally, we connect leading experience makers with the world’s largest brands to ensure a quality experience for consumers.
We’re a proud industry pioneer with over 20 years of experience accelerating the ad technology evolution. With our radically transparent business practices and dedication to total market efficiency, we’re committed to upholding the integrity of the programmatic ecosystem at large.
What’s it like to work at Index?
Index is an exciting and fast-paced place to work. You'll be able to feed your ambition, lean into trust and transparency, and feel genuine support from your colleagues. We’re built on our core values and live them each day. They're not just buzzwords.
We pride ourselves on our independence and openness, not only in our technology, but in our teams, too. Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward.
We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers, and we’re looking for talented professionals to help take us to the next level.
Are you ready to join the programmatic evolution?
As an independent and transparent leader in ad tech, Index Exchange is always pushing the boundaries of how advertising is bought and sold. We’re now building a bespoke, ad tech-focused cloud infrastructure—designed from the ground up to optimize advertising efficiency, privacy, and scale. On top of this foundation, we’re creating a development platform layer that allows innovative start-ups, data partners, and other companies to build applications and services that enhance programmatic transactions and outcomes.
We’re looking for a
Director of Product, Cloud
to define and lead the strategy, roadmap, and execution for this critical growing product line. This is a rare opportunity to architect something unlike any public cloud—a purpose-built ad tech platform engineered to power privacy-first advertising, AI-based optimization, and future-ready transaction models.
In this role, you’ll design the products and services that support a new offering in the market, with early proven success. You’ll partner with engineering and external innovators to build a cost-effective, high-performance, and extensible platform. If you’re a technical product leader with deep expertise cloud architecture and scalable infrastructure, and an interest in the advertising ecosystem, this is your chance to redefine the infrastructure layer of programmatic advertising. This role starts as an individual contributor with the opportunity to build and lead a team as the product line scales.
Responsibilities
What we’re looking for:
Product Development Mentality:
You’re looking to make change through shipping excellent software that makes a big impact to your product. You love product development, including the basics—customer research, writing acceptance criteria, triaging bugs—and you find that work energizing rather than beneath you.
Cloud Infrastructure Experience:
You have hands-on product experience with public cloud platforms (AWS, GCP, Azure, Akamai/Linode, or similar) and a working understanding of containerization, Kubernetes, edge computing, and distributed systems. Ideally you've built products on or for these platforms, not just deployed to them. Ad tech experience is a plus, but deep cloud infrastructure knowledge is the priority.
Proactivity:
You identify what needs to happen and move on it. You can rally engineers, work across teams, support delivery, and drive adoption in market. Fundamentally, you see an opportunity or an issue, and you act on it.
Technical Depth:
You engage deeply on architecture decisions and understand the trade-offs of different infrastructure approaches. You’re comfortable reading technical docs, reviewing system designs, and working at Internet scale where small decisions have outsized downstream effects. Our engineering team is strong and opinionated; you’ll be a better product leader here if you can partner closely with them and work together.
Adaptability:
You’ll work directly with senior leadership, including our CEO, on product direction. That means being confident enough to advocate for your perspective and pragmatic enough to adapt when the business calls for a different approach.
Customer Orientation:
Your customers here are the partners building on our containerized platform—DSPs, data vendors, curation platforms, and other buy-side participants running code in our infrastructure. You’ll need to understand their technical needs deeply and translate them into product priorities.
Responsibilities
Delivering on the end-to-end product strategy and roadmap
for Index’s cloud and containerization platform, and taking it from early-stage definition through to a scaled business line
Driving the product development for our containerized compute environment , enabling partners to run their decisioning logic (bidding algorithms, curation, data activation) directly within Index’s infrastructure at the edge
Working hands-on with Engineering
to define technical requirements, make architecture trade-offs, and ship iteratively
Engaging directly with platform partners
(DSPs, data providers, agencies, curation platforms, and more) to understand their technical requirements and shape the product accordingly
Contributing to Index’s participation in the IAB Tech Lab’s Agentic RTB Framework (ARTF) , helping define industry standards for containerized ad decisioning
Making tough prioritization calls with imperfect data . This includes saying “no” to good ideas that won’t move the needle, and doubling down on the ones that will
Collaborating across functions , including but not limited to Engineering, TechOps, Product Marketing, and Commercial teams, to ensure successful product delivery and go-to-market
Working closely with senior leadership , including C-level partners, to align product direction with company strategy, adapting your approach as business priorities evolve
Defining success metrics, instrumentation, and feedback loops
so you can measure what’s working and iterate quickly
Qualifications
8+ years of product management experience, with meaningful time spent on cloud infrastructure, platform, or developer-facing products
Track record of taking a product from early stage through to scale
Experience in a high-autonomy environment—whether at a startup, a growth-stage company, or in a role at a larger org where you operated with significant independence and owned outcomes end-to-end
Preferably based in or willing to relocate to Toronto or New York; flexibility for occasional travel
Why you’ll love working here
Comprehensive health, dental, and vision plans for you and your dependents
Paid time off, health days, and personal obligation days plus flexible work schedules
Competitive retirement matching plans
Equity packages
Generous parental leave available to birthing, non-birthing, and adoptive parents
Annual well-being allowance plus fitness discounts and group wellness activities
Employee assistance program
Mental health first aid program that provides an in-the-moment point of contact and reassurance
One day of volunteer time off per year and a donation-matching program
Bi-weekly town halls and regular community-led team events
Multiple resources and programming to support continuous learning
A workplace that supports a diverse, equitable, and inclusive environment – learn more here
Equal employment opportunity
At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunities. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Additionally, we realize that diversity is deeper than any status or classification—diversity is the human experience. For those who show grit, passion, and humility—Index will welcome you.
Accessibility for applicants with disabilities
Index Exchange welcomes and encourages individuals with disabilities to apply to work with us. If you require an accommodation, please share the details of your request and any information how we can assist you with the hiring recruiter when they contact you. Index Exchange will make reasonable efforts to ensure accommodation requests are met throughout the recruitment process.
Acknowledgement
indexwill not be responsible for any information collected outside of the application process. This posting is for an existing vacancy.
Ready to apply?
#J-18808-Ljbffr
A global advertising technology firm in Toronto is seeking a Senior Storage Engineer to support its Cloud Platform division. The ideal candidate will have strong experience with distributed storage solutions like Ceph and solid knowledge of IaC tools like Terraform. This role is vital in maintaining the efficiency and reliability of our operations as they execute millions of requests every second. Benefits include health plans, equity packages, and a diverse work environment. #J-18808-Ljbffr
A global advertising supply-side platform is seeking a Director of Product, Cloud in Toronto. This role is responsible for defining and leading the strategy, roadmap, and execution of a purpose-built ad tech platform. The ideal candidate has extensive experience in product management for cloud infrastructure, strong leadership skills, and a proactive approach to product development. Benefits include comprehensive health plans, paid time off, and a diverse work environment. #J-18808-Ljbffr
At Index Exchange, we’re reinventing how digital advertising works—at scale. As a global advertising supply-side platform, we empower the world’s leading media owners and marketers to thrive in a programmatic, privacy-first ecosystem.
We’re a proud industry pioneer with over 20 years of experience accelerating the ad technology evolution. Our proprietary tech is trusted by some of the world’s largest brands and media owners and plays a crucial role in keeping the internet open, accessible, and largely free.
We process more than 550 billion real‑time auctions every day (in comparison, Google processes 8.5 billion searches per day) with ultra‑low latency. Our platform is vertically integrated from servers to networks and runs primarily on our own metal and cloud infrastructure. This end‑to‑end infrastructure is designed to provide both stability and agility, enabling us to adapt quickly as the market evolves.
At the core of it all is our engineering‑first culture. Our engineers tackle internet‑scale problems across tight‑knit, global teams. From moving petabytes of data and optimizing with AI to making real‑time infrastructure decisions, Indexers have the agency and influence to shape the future of advertising. We move fast, build thoughtfully, and stay grounded in our core values.
About The Role
We’re looking for a
Senior Storage Engineer (Ceph)
to support our storage team in the Cloud Platform division. Index’s scale spans the globe, our transactions happen 24x7 in our global data centers, and every second that passes, millions of requests are evaluated across our exchange. In order to achieve our mission, global efficiency and reliability are absolutely key, as every millisecond quite literally counts in our business.
What We’re Looking For
Facilitator: It’s essential that you can relay information and ideas effectively both within and across different teams. While we place a huge premium on technical skill, we value just as much your ability to work with other people
Adaptable: Our industry moves fast and we need you to keep up and adapt. Acting as an Operations Engineer, you have the ability to prioritize tasks, often against competing scope and timelines
Technical: A strong foundation in Operations, and experience in solving complex problems and building solutions (including CI/CD, real‑time monitoring, production issues, etc.)
Rigorous: We design and manage massive, globally distributed systems that handle billions of transactions a day - your approach and solutions need to be thorough, scalable and ironclad.
Here’s What You’ll Be Doing
Design, build and operate a highly scalable, performant and resilient storage layer that operates on a planet scale
Developing and maintaining automation to handle logging, monitoring and maintenance of the storage layer
Work with different technologies such as Hadoop, Spark, Aerospike, Kafka etc to enhance and optimize existing systems.
Participate in complex security system designs and mentor junior teammates
Act as a senior contributor to the team who takes ownership of large projects and components
Champions improvements to processes and procedures for the team and for the division.
Influence the team’s direction and foster accountability, trust, and focus on goals.
Live the Index values and promote those internally and externally.
Here’s What You Need
Experience with building, maintaining and troubleshooting open‑source distributed storage solutions such as Ceph and storage orchestrators such as Rook, in a highly automated environment and at scale.
Experience with IaC and configuration management tools such as Salt, Ansible, Puppet or Terraform.
Experience with storage level replication technologies.
Strong experience with capacity planning, disaster recovery and monitoring
Why You’ll Love Working Here
Comprehensive health, dental, and vision plans for you and your dependents
Paid time off, health days, and personal obligation days plus flexible work schedules
Competitive retirement matching plans
Equity packages
Generous parental leave available to birthing, non‑birthing, and adoptive parents
Annual well‑being allowance plus fitness discounts and group wellness activities
Commuter benefits and discounts, where available
Employee assistance program
Mental health first aid program that provides an in‑the‑moment point of contact and reassurance
One day of volunteer time off per year and a donation‑matching program
Bi‑weekly town halls and regular community‑led team events
Multiple resources and programming to support continuous learning
A workplace that supports a diverse, equitable, and inclusive environment
Equal employment opportunity
At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunities. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Additionally, we realize that diversity is deeper than any status or classification—diversity is the human experience. For those who show grit, passion, and humility—Index will welcome you.
Accessibility For Applicants With Disabilities
Index Exchange welcomes and encourages individuals with disabilities to apply to work with us. If you require an accommodation, please share the details of your request and any information how we can assist you with the hiring recruiter when they contact you. Index Exchange will make reasonable efforts to ensure accommodation requests are met throughout the recruitment process.
Index everywhere, Index anywhere
Our corporate headquarters are in Toronto, with major offices in New York, Montreal, Kitchener, London, San Francisco, and many other global cities. As a major global advertising exchange, we are committed to operating as a tightly knit global team and embracing and empowering talent wherever our colleagues may be.
#J-18808-Ljbffr
At Index Exchange, we’re reinventing how digital advertising works—at scale. As a global advertising supply‑side platform, we empower the world’s leading media owners and marketers to thrive in a programmatic, privacy‑first ecosystem. Our platform is trusted by some of the world’s largest brands and media owners and plays a crucial role in the business model of the internet.
About The Role
At the heart of Index is the Exchange Platform, handling more than 550 billion real‑time auctions every day (Google processes 8.5 billion searches per day for comparison). The Director, Exchange Platform will be responsible for the operation, innovation and invention of the exchange platform, leading a world‑class team.
What We’re Looking For
A pragmatic and strategic technology leader
Define the roadmap for performance profiling, tooling, optimization, and latency reduction across the entire exchange platform.
Learn and understand the business vision and market opportunity for the company.
Exceptional hands‑on technology leader to ‘drive and own’ the performance optimization, vision, direction, and technology roadmap for system performance and optimization for all of Index Exchange.
Design, develop, and drive implementation of all performance‑ and latency‑critical services and pipelines in our exchange.
Design, develop, and drive implementation of performance profiling and optimization tooling and frameworks, and integrate the same into our build and validation pipelines.
Establish and advance best practices and standards for performance and latency‑critical pipelines, and ensure that all Index engineering teams subscribe to the same.
Manage all requirements related to performance and latency metrics and observability.
Develop and champion the near‑term targets against long‑term strategy for continuous performance and latency improvements for our exchange.
Make significant contributions while working cross‑functionally across engineering on the strategic technology roadmap for the company.
A builder, enabler, and amplifier of world class engineering teams
As a key member of our core architecture team of the most senior technologists in the company, lead the architecture and design for all technology platform modules and products for the company, with a particular focus on pervasive performance and latency optimization, profiling, and observability.
Core member of team to build and evolve technology planning, design, and architectural process for all of Index, driving collaborative engagement and enabling innovation from the entire organization.
As a key member of our technology leadership team, organize and drive integrated release planning and coordination and design across platform, software, analytics, and infrastructure teams.
Drive alignment across all agile engineering teams, with a strong focus on best‑in‑class architectural and technology standards and engineering best practices.
Design and build quality, performance, security, efficiency, and reliability in from day one, and inspire other team members to do the same.
Prototype, vet, and champion new technology introductions to our platform.
Effectively represent our performance capabilities and strategies to diverse internal teams, as well as to external partners and customers.
A respected technical role model and mentor for engineering teams, leading, motivating, and challenging a diverse globally distributed technology team.
Growth Focused Architectural Leadership
Develop technology strategy, clearly articulate and drive delivery as a core member of a technology architecture leadership team.
Build, maintain, and drive the technology roadmap, in close collaboration with Chief Architect and other architects.
Champion quality and data‑driven decisions, development, and delivery.
Pragmatic technology leadership, balancing long‑term R&D investments with near‑term execution and business impact.
Communicate design and decisions and influence technology and product direction of peers and executive leadership.
Make and meet commitments, communicating changes in plans whether they be design or timeline modifications honestly and transparently.
Leadership Role Model And Exemplar
Excellent communication skills, which include active listening and the ability to present complex ideas in concise written and verbal descriptions which are easily understood by both technical and non‑technical audiences.
Strong people skills – able to communicate with colleagues while simultaneously building credibility and rapport. Also, able to modify one’s behavioral style to respond to the needs of others while maintaining own objectives.
A technologist’s technologist – able to lead high‑performance technology teams by example.
Ability to manage, build and complement high‑performance teams with a natural ability to level‑up high‑performing engineers.
A strong leader who can lead, manage, and inspire teams both locally and remotely in today’s increasingly virtual world.
An organized individual who is very detail oriented and can develop plans necessary for teams to meet specific goals.
An aggressive problem solver who can provide creative solutions to complex situations and obtain buy‑in from those affected.
An independent worker who can take the initiative to define and prioritize specific goals and objectives, and to do the same for others.
A team player that works hard, admits their strengths and weaknesses, and has the flexibility to improve by learning new things.
Inspirational and results‑oriented leader, capable of earning the trust and respect of high performing engineering teams.
High integrity. Great judgement. Persistent. Winning attitude.
Here’s What You’ll Be Doing
Leadership: We need someone who can help us grow. That means hiring the right people, helping people grow both technically and personally, helping teams improve the way they work, creating a stronger and stronger sense of ownership at the individual and team level, mentoring more junior leaders and identifying and developing new leaders. We need you to have proven leadership ability and experience leading and managing multiple cross‑functional teams and both individual contributors and first‑line managers.
Technical: You’ll have a passion for technology, experience developing systems at scale, on multiple tech stacks and love launching as much as you love delivering results. You also have experience driving the adoption of technical best practices and leading by example.
Communication: As a leader you need to provide consistent and steady feedback to your team – both positive and constructively critical. You are transparent with your team, and work to keep stakeholders informed of progress and issues.
Agile Environment: You have experience with Agile environments of all flavours, understand practices associated with different methodologies and when to use them. Understanding the spirit of Agile, you’ll work with teams and stakeholders to find ways to solve problems, experiment, learn and iterate on solutions without getting stuck on specific practices.
Community: While you will have direct ownership and accountability over your product area, you’ll be expected to have an impact on Engineering and IX as a whole. Take a moment to share your experiences at a community Agora, contribute towards improving our best practices, or mentor an engineer from another team. We strongly believe in supporting each other to make for a better Index Exchange.
Here’s What You Need
Bachelor’s or Master’s in Computer Science or Engineering, or equivalent.
10+ years of experience in large‑scale commercial software development environments.
5+ years of significant technology leadership experience with high volume low latency distributed platforms (experience with globally‑distributed industry‑scale platforms preferred), and large scale (preferably industry scale) performance and latency optimized pipelines and platforms.
Expert in software development lifecycle and performance profiling and optimization, and how to drive the technology roadmap concurrent with the feature roadmap.
Demonstrated history as an advocate and coach for robust architectural patterns and frameworks, test‑driven development, and frequent delivery.
Expert in large‑scale system profiling, concurrency, and memory management, and designing and building distributed systems.
Expert in establishing pragmatic performance metrics, observability, and targets for large‑scale systems (industry scale platform experience preferred).
Demonstrated ability developing, advancing, and evolving a robust technology roadmap.
Demonstrated history of developing architectural designs and standards, platforms, and frameworks that are effectively leveraged by many development teams.
Expert in large scale distributed stores and streaming pipelines (AeroSpike, Kafka, Flink, Spark, Hadoop, Parquet, Elasticsearch, Vertica, etc.) in large‑scale high‑throughput environments.
Expert at profiling and optimizing high‑volume transaction flows using advanced analytics and machine learning.
Expert in leveraging continuous integration and robust build/test automation, with a preference for cross‑platform stacks and containerization (Git, Sonar, Kubernetes, etc.).
Demonstrated ability to provide leadership to globally distributed high‑performance teams, driving greenfield development in fast moving industries.
Demonstrated ability to recruit, develop, and grow high performing technical talent at all levels.
Why You’ll Love Working Here
Comprehensive health, dental, and vision plans for you and your dependents.
Paid time off, health days, and personal obligation days plus flexible work schedules.
Competitive retirement matching plans.
Equity packages.
Generous parental leave available to birthing, non‑birthing, and adoptive parents.
Annual well‑being allowance plus fitness discounts and group wellness activities.
Commuter benefits and discounts, where available.
Employee assistance program.
Mental health first‑aid program that provides an in‑the‑moment point of contact and reassurance.
One day of volunteer time off per year and a donation‑matching program.
Bi‑weekly town halls and regular community‑led team events.
Multiple resources and programming to support continuous learning.
A workplace that supports a diverse, equitable, and inclusive environment – learn more here.
Equal Employment Opportunity
At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunities. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Additionally, we realize that diversity is deeper than any status or classification—diversity is the human experience. For those who show grit, passion, and humility—Index will welcome you.
Accessibility For Applicants With Disabilities
Index Exchange welcomes and encourages individuals with disabilities to apply to work with us. If you require an accommodation, please share the details of your request and any information how we can assist you with the hiring recruiter when they contact you. Index Exchange will make reasonable efforts to ensure accommodation requests are met throughout the recruitment process.
Index Everywhere, Index Anywhere
Our corporate headquarters are in Toronto, with major offices in New York, Montreal, Kitchener, London, San Francisco, and many other global cities. As a major global advertising exchange, we are committed to operating as a tightly knit global team and embracing and empowering talent wherever our colleagues may be.
AI Disclaimer
Automated tools including artificial intelligence may be used to assist in screening and assessing applicants for this role. All hiring decisions involve human review.
Vacancy Status
This posting is for an existing vacancy.
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