Job Title: Workplace Operations CoordinatorLocation: Toronto, ON (Onsite)Duration: 07 Months ContactBilingualism (French/English): Bilingual - Both written and spoken Job Description:The Workplace Operations Coordinator will assist in facilitating the daily operations of an ongoing delightful experience for all employees of client. They will provide consistent workplace related operational support and assist in maintaining an inclusive and safe environment for client employees. Represent “client” culture in the reception area by stocking candy stations daily, maintain the appearance of the front desk and lobby area and manage music if applicable. • Keep an upbeat demeanor and greet every employee and guest as they arrive -you are the first and last point of contact • Ensures music content adheres to client Core Values and volume level is appropriate for a workplace environment • Keep weekly inventory of Workplace items that need to be purchased. • Restock supply closet on a regular basis. Support local teams with inventory management • Manage incoming and outgoing mail/shipment process within the all workplaces Unpack and stock Workplace deliveries in designated closets or support shipments to desired locations • Assist with general conference room bookings Work through and respond to Zendesk tickets throughout the field and office locations and perform the necessary task to satisfy general Workplace inquiries; escalate Workplace incidents and maintenance requests to Workplace Operations Specialist and Workplace Operations Lead when necessary • Coordinate with security on incoming visitors. • Ensure name tags are printed and given to all visitors at the reception desk • Maintain clear and consistent communication while providing cross functional support to HR, Recruiting, Development, Real Estate, Construction and Physical Security • Receive, troubleshoot, resource and resolve all incoming employee/guests questions or concerns Support all Workplace leadership with all duties as necessary Requirements:• Be aligned with client’s Core values: Make it Happen, Uplift Others and Be Yourself • A passion for facilitating an overall positive employee experience through ongoing operational support • 2+ years of customer service experience • 1+ years in Workplace related experience • Possess the ability to remain agile and multi-task effectively in a fast paced environment • A passion for fostering an overall positive employee experience through ongoing operational support • Strong interpersonal and communication skills, with the ability to build relationships across departments, work collaboratively, and manage conflict constructively • Capable of prioritizing tasks/duties as assigned and delegating tasks as needed• Must be bilingual in both French and English (verbal/written/reading) with the preference for stronger proficiency in French as there will be basic translation tasks.
Job Title: Account Manager (Mid office)Location: Calgary, AB (Hybrid- 3 days at office) Duration: 06 Months Contract on T4
Job Description:
Your Role: • Understand the structure, procedures, and systems used by BANK and its support sectors.• Establish and maintain strong client relationships by coordinating efforts with various internal services and divisions of Bank.• Ensure a high level of customer service is maintained with clients by keeping them informed of all new developments, products, and services related to their business needs.• Ensure prompt and complete resolution of all client issues and recommend improvements to policies and procedures to continually enhance our service delivery.• Act as a liaison with various operational sectors of Bank to ensure tasks are carried out proactively and in a timely manner.• Organize regular meetings with clients, document ongoing operational and service issues regarding the client and Bank, investigate, track, and resolve.• Provide clients with advice on Bank policies, procedures, and training that directly impact their firm.• Provide process improvement recommendations that will enhance the overall business relationship with clients.• Professionally represent Bank at client meetings and professional events.
Your Team: The Account Manager is part of a dynamic team known for exceptional collaboration in an environment that fosters personal growth. You will have the opportunity to learn and develop within a team that values customer satisfaction, performance, and innovation.
Prerequisites: • University degree with at least two years of experience in a brokerage or service role• Knowledge of regulatory and operational aspects of the industry.• Experience with registered plans (RESP, RRSP, RDSP etc.)• Autonomous and able to work independently and in a team.• Highly motivated and enthusiastic individual with a positive attitude, capable of working in a high-volume, fast-paced environment.• Strong interpersonal skills• Strong oral and written communication skills
Job Title: Workplace Operations CoordinatorLocation: Toronto, ON (Onsite)Duration: 07 Months ContactBilingualism (French/English): Bilingual - Both written and spoken
Job Description:
The Workplace Operations Coordinator will assist in facilitating the daily operations of an ongoing delightful experience for all employees of client. They will provide consistent workplace related operational support and assist in maintaining an inclusive and safe environment for client employees. Represent “client” culture in the reception area by stocking candy stations daily, maintain the appearance of the front desk and lobby area and manage music if applicable. • Keep an upbeat demeanor and greet every employee and guest as they arrive -you are the first and last point of contact • Ensures music content adheres to client Core Values and volume level is appropriate for a workplace environment • Keep weekly inventory of Workplace items that need to be purchased. • Restock supply closet on a regular basis. Support local teams with inventory management • Manage incoming and outgoing mail/shipment process within the all workplaces Unpack and stock Workplace deliveries in designated closets or support shipments to desired locations • Assist with general conference room bookings Work through and respond to Zendesk tickets throughout the field and office locations and perform the necessary task to satisfy general Workplace inquiries; escalate Workplace incidents and maintenance requests to Workplace Operations Specialist and Workplace Operations Lead when necessary • Coordinate with security on incoming visitors. • Ensure name tags are printed and given to all visitors at the reception desk • Maintain clear and consistent communication while providing cross functional support to HR, Recruiting, Development, Real Estate, Construction and Physical Security • Receive, troubleshoot, resource and resolve all incoming employee/guests questions or concerns Support all Workplace leadership with all duties as necessary
Requirements:• Be aligned with client’s Core values: Make it Happen, Uplift Others and Be Yourself • A passion for facilitating an overall positive employee experience through ongoing operational support • 2+ years of customer service experience • 1+ years in Workplace related experience • Possess the ability to remain agile and multi-task effectively in a fast paced environment • A passion for fostering an overall positive employee experience through ongoing operational support • Strong interpersonal and communication skills, with the ability to build relationships across departments, work collaboratively, and manage conflict constructively • Capable of prioritizing tasks/duties as assigned and delegating tasks as needed• Must be bilingual in both French and English (verbal/written/reading) with the preference for stronger proficiency in French as there will be basic translation tasks.
Job DescriptionJob Title: Workplace Operations CoordinatorLocation: Toronto, ON (Onsite)Duration: 07 Months ContactBilingualism (French/English): Bilingual - Both written and spoken
Job Description:
The Workplace Operations Coordinator will assist in facilitating the daily operations of an ongoing delightful experience for all employees of client. They will provide consistent workplace related operational support and assist in maintaining an inclusive and safe environment for client employees. Represent “client” culture in the reception area by stocking candy stations daily, maintain the appearance of the front desk and lobby area and manage music if applicable. • Keep an upbeat demeanor and greet every employee and guest as they arrive -you are the first and last point of contact • Ensures music content adheres to client Core Values and volume level is appropriate for a workplace environment • Keep weekly inventory of Workplace items that need to be purchased. • Restock supply closet on a regular basis. Support local teams with inventory management • Manage incoming and outgoing mail/shipment process within the all workplaces Unpack and stock Workplace deliveries in designated closets or support shipments to desired locations • Assist with general conference room bookings Work through and respond to Zendesk tickets throughout the field and office locations and perform the necessary task to satisfy general Workplace inquiries; escalate Workplace incidents and maintenance requests to Workplace Operations Specialist and Workplace Operations Lead when necessary • Coordinate with security on incoming visitors. • Ensure name tags are printed and given to all visitors at the reception desk • Maintain clear and consistent communication while providing cross functional support to HR, Recruiting, Development, Real Estate, Construction and Physical Security • Receive, troubleshoot, resource and resolve all incoming employee/guests questions or concerns Support all Workplace leadership with all duties as necessary
Requirements:• Be aligned with client’s Core values: Make it Happen, Uplift Others and Be Yourself • A passion for facilitating an overall positive employee experience through ongoing operational support • 2+ years of customer service experience • 1+ years in Workplace related experience • Possess the ability to remain agile and multi-task effectively in a fast paced environment • A passion for fostering an overall positive employee experience through ongoing operational support • Strong interpersonal and communication skills, with the ability to build relationships across departments, work collaboratively, and manage conflict constructively • Capable of prioritizing tasks/duties as assigned and delegating tasks as needed• Must be bilingual in both French and English (verbal/written/reading) with the preference for stronger proficiency in French as there will be basic translation tasks.
Job Title: Workplace Operations Coordinator Location: Toronto, ON (Onsite) Duration: 07 Months Contact Bilingualism (French/English): Bilingual - Both written and spoken Job Description: The Workplace Operations Coordinator will assist in facilitating the daily operations of an ongoing delightful experience for all employees of client. They will provide consistent workplace related operational support and assist in maintaining an inclusive and safe environment for client employees. Represent “client” culture in the reception area by stocking candy stations daily, maintain the appearance of the front desk and lobby area and manage music if applicable. • Keep an upbeat demeanor and greet every employee and guest as they arrive -you are the first and last point of contact • Ensures music content adheres to client Core Values and volume level is appropriate for a workplace environment • Keep weekly inventory of Workplace items that need to be purchased. • Restock supply closet on a regular basis. Support local teams with inventory management • Manage incoming and outgoing mail/shipment process within the all workplaces Unpack and stock Workplace deliveries in designated closets or support shipments to desired locations • Assist with general conference room bookings Work through and respond to Zendesk tickets throughout the field and office locations and perform the necessary task to satisfy general Workplace inquiries; escalate Workplace incidents and maintenance requests to Workplace Operations Specialist and Workplace Operations Lead when necessary • Coordinate with security on incoming visitors. • Ensure name tags are printed and given to all visitors at the reception desk • Maintain clear and consistent communication while providing cross functional support to HR, Recruiting, Development, Real Estate, Construction and Physical Security • Receive, troubleshoot, resource and resolve all incoming employee/guests questions or concerns Support all Workplace leadership with all duties as necessary Requirements: • Be aligned with client’s Core values: Make it Happen, Uplift Others and Be Yourself • A passion for facilitating an overall positive employee experience through ongoing operational support • 2+ years of customer service experience • 1+ years in Workplace related experience • Possess the ability to remain agile and multi-task effectively in a fast paced environment • A passion for fostering an overall positive employee experience through ongoing operational support • Strong interpersonal and communication skills, with the ability to build relationships across departments, work collaboratively, and manage conflict constructively • Capable of prioritizing tasks/duties as assigned and delegating tasks as needed • Must be bilingual in both French and English (verbal/written/reading) with the preference for stronger proficiency in French as there will be basic translation tasks.
Job DescriptionJob Title: Account Manager (Mid office)Location: Calgary, AB (Hybrid- 3 days at office) Duration: 06 Months Contract on T4
Job Description:
Your Role: • Understand the structure, procedures, and systems used by BANK and its support sectors.• Establish and maintain strong client relationships by coordinating efforts with various internal services and divisions of Bank.• Ensure a high level of customer service is maintained with clients by keeping them informed of all new developments, products, and services related to their business needs.• Ensure prompt and complete resolution of all client issues and recommend improvements to policies and procedures to continually enhance our service delivery.• Act as a liaison with various operational sectors of Bank to ensure tasks are carried out proactively and in a timely manner.• Organize regular meetings with clients, document ongoing operational and service issues regarding the client and Bank, investigate, track, and resolve.• Provide clients with advice on Bank policies, procedures, and training that directly impact their firm.• Provide process improvement recommendations that will enhance the overall business relationship with clients.• Professionally represent Bank at client meetings and professional events.
Your Team: The Account Manager is part of a dynamic team known for exceptional collaboration in an environment that fosters personal growth. You will have the opportunity to learn and develop within a team that values customer satisfaction, performance, and innovation.
Prerequisites: • University degree with at least two years of experience in a brokerage or service role• Knowledge of regulatory and operational aspects of the industry.• Experience with registered plans (RESP, RRSP, RDSP etc.)• Autonomous and able to work independently and in a team.• Highly motivated and enthusiastic individual with a positive attitude, capable of working in a high-volume, fast-paced environment.• Strong interpersonal skills• Strong oral and written communication skills
