The Role We are seeking a bilingual HR Administrator to join our HR team at IPH Canada in Ottawa or Montréal. You will provide administrative and operational support across the employee lifecycle within the Canadian member firms. You'll manage day-to-day HR activities in a fast-paced environment while contributing to IPH Group HR projects. This role will fill a new vacancy. Responsibilities: • Administer employee lifecycle tasks: probation, anniversaries, employment changes, parental leave, contract ends, and more • Maintain accurate employee data in the HRIS • Own onboarding, offboarding, and the HR inbox • Manage survey data in CultureAmp and draft the monthly HR newsletter • Support recruitment including campus hiring, prescreens, and interview coordination • Assist with benefits, leaves of absence, and employee relations matters • Support semi-annual performance reviews, remuneration reviews, and leave monitoring • Prepare and maintain HR metrics and compliance reports • Perform other duties as assigned Knowledge and Experience: • Diploma or bachelor's degree, or equivalent combination of education and experience • 1–2 years in a similar HR role; professional services experience an asset Skills and Competencies: • Bilingual in English and French (as the firms serves a predominantly international clientele whose language of communication is English, fluency in English is a requirement) • Proficient in MS Office; SAP SuccessFactors and/or Ceridian Dayforce experience an asset • Strong foundation in HR, including knowledge of Canadian and Québec employment standards and the application of HR principles and practices. • Strong organizational skills, attention to detail, and ability to manage competing priorities Compensation: The base salary for this role will be positioned between $52,000 - $62,000 taking into consideration factors such as location, job-related knowledge, prior experience, qualifications, and internal equity. -- Our recruitment process uses AI-enabled tools to assist with the assessment of applications based on job-related criteria. These tools do not make the final decisions. All decisions related to screening, interviewing and selection are made by our Talent Acquisition and hiring teams. About Us: IPH Limited is the holding company for intellectual property (“IP”) and associated companies offering a wide range of IP services and products. IPH companies employ a highly skilled multidisciplinary team of approximately 1600 people in Australia, New Zealand, Canada, Singapore, Malaysia, China, Indonesia, Thailand, Philippines and Hong Kong. IPH companies service a diverse client base of Fortune Global 500 companies, multinationals, public sector research organisations, SMEs and professional services firms worldwide. We are passionate about what we do and what we can achieve. The IPH Group is committed to promoting and maintaining a workplace culture of shared respect across companies to enable us all to feel valued and be the best we can be. We welcome applications from all qualified individuals. Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted. --- Le rôle Nous sommes à la recherche d'un(e) administrateur(trice) RH bilingue pour rejoindre notre équipe des RH chez IPH Canada, à Ottawa ou à Montréal. Vous fournirez un soutien administratif et opérationnel tout au long du cycle de vie des employés au sein des cabinets membres canadiens. Vous gérerez les activités RH quotidiennes dans un environnement dynamique, tout en contribuant aux projets RH du Groupe IPH. Ce poste est une nouvelle création. Responsabilités : • Administrer les tâches liées au cycle de vie des employés : probation, anniversaires de service, modifications d'emploi, congés parentaux, fins de contrat, et autres • Maintenir les données des employés à jour dans le SIRH • Prendre en charge l'accueil, le départ et la boîte de réception RH • Gérer les données de sondage dans CultureAmp et rédiger l'infolettre RH mensuelle • Soutenir le recrutement, y compris le recrutement universitaire, les présélections et la coordination des entrevues • Contribuer aux avantages sociaux, aux congés et aux questions de relations de travail • Soutenir les évaluations de rendement semestrielles, les révisions de rémunération et le suivi des congés • Préparer et maintenir les indicateurs RH et les rapports de conformité • Effectuer toute autre tâche assignée Connaissances et expérience : • Diplôme collégial ou universitaire, ou combinaison équivalente de formation et d'expérience • 1 à 2 ans dans un rôle RH similaire ; expérience en services professionnels un atout Compétences et aptitudes : • Bilinguisme en français et en anglais (La maîtrise de la langue anglaise est requise puisque les cabinets desservent principalement une clientèle internationale dont la langue de communication est l'anglais) • Maîtrise de MS Office ; expérience avec SAP SuccessFactors et/ou Ceridian Dayforce un atout • Solide base en RH, incluant la connaissance des normes d'emploi canadiennes et québécoises et l'application des principes et pratiques RH • Solides compétences organisationnelles, souci du détail et capacité à gérer les priorités concurrentes Rémunération : Le salaire de base pour ce poste sera établi entre 52 000 $ et 62 000 $, en tenant compte de facteurs tels que le lieu de travail, les connaissances liées au poste, l'expérience antérieure, les qualifications et l'équité interne. -- Notre processus de recrutement utilise des outils dotés d'intelligence artificielle pour faciliter l'évaluation des candidatures en fonction des critères liés au poste. Ces outils ne prennent pas les décisions finales. Toutes les décisions relatives à la présélection, aux entrevues et à la sélection sont prises par nos équipes d'acquisition de talents et de recrutement. À propos de nous IPH Limited est la société holding d’entreprises spécialisées en propriété intellectuelle (« PI ») offrant une gamme étendue de services et de produits liés à la PI. Les sociétés du groupe IPH emploient une équipe multidisciplinaire hautement qualifiée d’environ 1 600 personnes en Australie, Nouvelle-Zélande, Canada, Singapour, Malaisie, Chine, Indonésie, Thaïlande, Philippines et Hong Kong. Les entreprises du groupe desservent une clientèle diversifiée composée de sociétés du Fortune Global 500, de multinationales, d’organismes de recherche publics, de PME et de cabinets de services professionnels partout dans le monde. Nous sommes passionnés par notre travail et par ce que nous pouvons accomplir ensemble. Le groupe IPH s’engage à promouvoir et maintenir une culture de respect partagé au sein de ses entreprises, afin de permettre à chacun de se sentir valorisé et de donner le meilleur de lui-même. Nous encourageons les candidatures de toutes les personnes qualifiées. Des accommodements sont disponibles sur demande pour les candidats participant à toutes les étapes du processus de sélection. Nous remercions tous les candidats de leur intérêt. Toutefois, seules les personnes sélectionnées pour une entrevue seront contactées.
We are seeking an inspiring Regional Head of IT to lead and elevate technology operations across our Canadian firms. This is a unique opportunity for a forward‑thinking IT leader who thrives in complex, multi‑entity environments and knows how to bring out the best in people. If you’re a strategic thinker with deep technical expertise, a passion for operational excellence, and a natural ability to motivate and guide teams, we want to meet you! The person selected can be based in Ottawa, Toronto or Montreal. This role leads regional IT operations for our Canadian firms (Smart & Biggar and ROBIC) by ensuring optimal performance of all infrastructure, systems, networks, and applications while maintaining strong service levels and efficient processes. It oversees incident management, maintenance, backups, disaster recovery, operational reporting, and budgeting. The role works closely with Group Security on SOC alerts, patching, vulnerability management, and security roadmap execution. It contributes to regional and group IT strategy, planning, and roadmap development, while also overseeing technology projects and ensuring adherence to architecture and security standards. The position includes full people management responsibilities—team performance, development, resource allocation—and active collaboration with regional managers. It also manages vendor relationships, contracts, and performance to ensure high‑quality service delivery across the region. Key Responsibilities Operational Manage regional technology operations, ensuring optimal performance of infrastructure, systems, applications, networks (cloud and on‑premise), and adherence to SLAs, processes, and architecture principles. Oversee incident management, infrastructure monitoring, batch jobs, backups, disaster recovery, audits, and implementation of security measures. Lead resource planning, budgeting and approvals, operational reporting, preventative maintenance, and communication with regional firms and corporate teams. Maintain and update IT system/infrastructure roadmaps, provide help desk support, and act as key IT operational liaison for the region. Chair the IT Change Advisory Board and ensure consistent execution of changes and first‑level support for shared platforms. IT Security Operations Coordinate with Group Security & IT Risk on SOC and EDR/MDR alerts, vulnerability scans, patching (systems, firewalls, network devices), and execution of the security roadmap. Work with the Group CIO on regional resourcing strategies, continuous improvement initiatives, and capacity planning. Co‑develop infrastructure strategy and roadmaps, contribute to group‑level IT decisions, annual regional IT plans, enterprise architecture initiatives, and broader strategic business planning. Projects & Changes Oversee development, implementation, and management of technology solutions, ensuring alignment with architecture and security standards. Collaborate with business stakeholders, produce project status reporting, and recommend improvements to processes and operations. Lead project teams when required, manage resources for projects/changes, plan transition to BAU support, and drive process improvements aligned with the IPH Way. People Management Manage the regional IT team (approximately 35 people), including recruitment, performance reviews, development planning, and succession planning. Allocate team and vendor resources across BAU, incidents, requests, and projects while maintaining communication, performance tracking, and reporting. Collaborate with other Regional CTOs, represent IT within the region, and promote digital and IT strategies. Select, manage, and evaluate vendors to ensure service quality, value, and performance. Review and approve invoices, licenses, and support agreements, and identify opportunities for improvement. Knowledge and Experience Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field (Master’s degree an asset) 10+ years of progressive experience in IT operations, including infrastructure, networks, systems, and cloud environments Demonstrated expertise in technology roadmaps, capacity planning, and IT budgeting Proven experience managing medium to large IT teams (25+ people), including recruitment, performance management, coaching, and succession planning Strong leadership presence and commitment to fostering a positive team culture Demonstrated success leading cross‑functional teams and collaborating with senior technical leaders (e.g., CTOs, CIOs) Recognized certifications such as ITIL, PMP, CISSP, CISM, a strong asset Ability to thrive in complex, multi‑entity environments and manage competing priorities About Us IPH Limited is the holding company for intellectual property (“IP”) and associated companies offering a wide range of IP services and products. IPH companies employ a highly skilled multidisciplinary team of approximately 1600 people in Australia, New Zealand, Canada, Singapore, Malaysia, China, Indonesia, Thailand, Philippines and Hong Kong. IPH companies service a diverse client base of Fortune Global 500 companies, multinationals, public sector research organisations, SMEs and professional services firms worldwide. We are passionate about what we do and what we can achieve. The IPH Group is committed to promoting and maintaining a workplace culture of shared respect across companies to enable us all to feel valued and be the best we can be. We welcome applications from all qualified individuals. Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted. #J-18808-Ljbffr
A leading technology solutions provider is seeking a Regional Head of IT to oversee technology operations across Canadian firms. The ideal candidate will manage regional IT teams, maintain high service levels, and drive strategic initiatives while ensuring optimal performance of infrastructure and systems. Requirements include a Bachelor's degree in IT, over 10 years in IT operations management, and strong leadership skills. This position offers a dynamic work environment with ample opportunities for team development and collaboration. #J-18808-Ljbffr
A leading technology solutions provider is seeking a Regional Head of IT to oversee technology operations across Canadian firms. The ideal candidate will manage regional IT teams, maintain high service levels, and drive strategic initiatives while ensuring optimal performance of infrastructure and systems. Requirements include a Bachelor's degree in IT, over 10 years in IT operations management, and strong leadership skills. This position offers a dynamic work environment with ample opportunities for team development and collaboration. #J-18808-Ljbffr
We are seeking an inspiring Regional Head of IT to lead and elevate technology operations across our Canadian firms.
This is a unique opportunity for a forward‑thinking IT leader who thrives in complex, multi‑entity environments and knows how to bring out the best in people. If you’re a strategic thinker with deep technical expertise, a passion for operational excellence, and a natural ability to motivate and guide teams, we want to meet you! The person selected can be based in Ottawa, Toronto or Montreal.
This role leads regional IT operations for our Canadian firms (Smart & Biggar and ROBIC) by ensuring optimal performance of all infrastructure, systems, networks, and applications while maintaining strong service levels and efficient processes. It oversees incident management, maintenance, backups, disaster recovery, operational reporting, and budgeting. The role works closely with Group Security on SOC alerts, patching, vulnerability management, and security roadmap execution. It contributes to regional and group IT strategy, planning, and roadmap development, while also overseeing technology projects and ensuring adherence to architecture and security standards. The position includes full people management responsibilities—team performance, development, resource allocation—and active collaboration with regional managers. It also manages vendor relationships, contracts, and performance to ensure high‑quality service delivery across the region.
Key Responsibilities
Operational
Manage regional technology operations, ensuring optimal performance of infrastructure, systems, applications, networks (cloud and on‑premise), and adherence to SLAs, processes, and architecture principles.
Oversee incident management, infrastructure monitoring, batch jobs, backups, disaster recovery, audits, and implementation of security measures.
Lead resource planning, budgeting and approvals, operational reporting, preventative maintenance, and communication with regional firms and corporate teams.
Maintain and update IT system/infrastructure roadmaps, provide help desk support, and act as key IT operational liaison for the region.
Chair the IT Change Advisory Board and ensure consistent execution of changes and first‑level support for shared platforms.
IT Security Operations
Coordinate with Group Security & IT Risk on SOC and EDR/MDR alerts, vulnerability scans, patching (systems, firewalls, network devices), and execution of the security roadmap.
Work with the Group CIO on regional resourcing strategies, continuous improvement initiatives, and capacity planning.
Co‑develop infrastructure strategy and roadmaps, contribute to group‑level IT decisions, annual regional IT plans, enterprise architecture initiatives, and broader strategic business planning.
Projects & Changes
Oversee development, implementation, and management of technology solutions, ensuring alignment with architecture and security standards.
Collaborate with business stakeholders, produce project status reporting, and recommend improvements to processes and operations.
Lead project teams when required, manage resources for projects/changes, plan transition to BAU support, and drive process improvements aligned with the IPH Way.
People Management
Manage the regional IT team (approximately 35 people), including recruitment, performance reviews, development planning, and succession planning.
Allocate team and vendor resources across BAU, incidents, requests, and projects while maintaining communication, performance tracking, and reporting.
Collaborate with other Regional CTOs, represent IT within the region, and promote digital and IT strategies.
Select, manage, and evaluate vendors to ensure service quality, value, and performance.
Review and approve invoices, licenses, and support agreements, and identify opportunities for improvement.
Knowledge and Experience
Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field (Master’s degree an asset)
10+ years of progressive experience in IT operations, including infrastructure, networks, systems, and cloud environments
Demonstrated expertise in technology roadmaps, capacity planning, and IT budgeting
Proven experience managing medium to large IT teams (25+ people), including recruitment, performance management, coaching, and succession planning
Strong leadership presence and commitment to fostering a positive team culture
Demonstrated success leading cross‑functional teams and collaborating with senior technical leaders (e.g., CTOs, CIOs)
Recognized certifications such as ITIL, PMP, CISSP, CISM, a strong asset
Ability to thrive in complex, multi‑entity environments and manage competing priorities
About Us
IPH Limited is the holding company for intellectual property (“IP”) and associated companies offering a wide range of IP services and products. IPH companies employ a highly skilled multidisciplinary team of approximately 1600 people in Australia, New Zealand, Canada, Singapore, Malaysia, China, Indonesia, Thailand, Philippines and Hong Kong. IPH companies service a diverse client base of Fortune Global 500 companies, multinationals, public sector research organisations, SMEs and professional services firms worldwide.
We are passionate about what we do and what we can achieve. The IPH Group is committed to promoting and maintaining a workplace culture of shared respect across companies to enable us all to feel valued and be the best we can be.
We welcome applications from all qualified individuals. Accommodations are available on request for candidates taking part in all aspects of the selection process.
We thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted.
#J-18808-Ljbffr
