Location: Vancouver HQ, BC Workplace Type: On-Site Salary: $90-120k
THE TEAM JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world's most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.
THE ROLE Our Buying team is looking for a Senior Buyer, Footwear to join our quickly growing and developing team at JD Sports! We pride ourselves on our incredible range of footwear, so your main responsibilities will include managing stock levels by selecting new products while reviewing the old, and identifying suitable suppliers/ manufactures. Most importantly, you will ensure that all of our stores are stocked with the perfect items for our customers by leading our footwear buying team through the buying strategy you execute.
Duties/Responsibilities: Works cross-functionally with Planner, Allocator and Visual Merchandiser to set assortment, implement strategy, manage open to buy and place re-orders. Assortment selection, flow, life cycle and distribution across multiple channels and locations. Create, implement, and report on seasonal merchandising strategy. Works with marketing to create a product marketing plan that drives traffic and generates excitement. Understands how to balance the needs of the consumer, the brand, and the company. Actively searches for new brands and products that will protect the company's top tier position within the marketplace. In partnership with the Planner, manages sell-through, markdowns, and exit channels for all product within the portfolio. Analyse and report on weekly, monthly, and seasonal performance. Meets or exceeds sales, margin, and inventory targets.
Skills/Experience/Knowledge needed: 4+ years of experience as a Buyer or Merchant in a multi-brand retailer. 2+ years of leadership experience in retail sales. Experience opening new stores is preferred. Experience and passion for working in men's fashion, footwear and sportswear is required. Exceptional communication skills: oral, visual, written. Experience using excel, including pivot tables. Must be a team player and look to work collaboratively. You solicit feedback from peers, management, and consumers. Must be organized and detail oriented
THE PERKS Benefits - Includes medical, optical, and dental Store discount - Includes staff discount, family & friends discount Travel perks - Includes exclusive hotel deals in major cities (Vancouver, Toronto, NYC, Los Angeles)
Title : Senior Digital Marketing Specialist Responsible to: Director of Marketing supported by Brand Managers Department: Marketing Location: Vancouver Salary: 70-90k
Summary We're looking for a Senior Digital Marketing Specialist to lead the planning, execution, and optimization of digital marketing campaigns across JD's key channels in order to drive brand growth and customer engagement. This person will deep dive into strategic collaboration with internal teams and external agencies, strong analytical skills, and the ability to deliver data-driven insights for campaign optimization.
Key Duties/Responsibilities:
Campaign Management: Collaborate with the Brand and Ecommerce teams to plan, execute, and optimize digital marketing campaigns across key channels, including paid search/social, email/SMS, affiliate, and organic, ensuring a unified marketing experience that align with business objectives, product launches, and promotional calendars. Work with the agency of record on all paid marketing channels, including budget allocation, search query analysis, competitive analysis, and campaign execution. Collaborate and maintain Email Marketing Calendar and provide performance metrics and insights to optimize customer experience and improve conversion. Collaboratively plan, execute, and optimize marketing campaigns, including social media, email marketing, and display advertising.
Performance Optimization: Forecast marketing channel traffic mix, volume, and budget on a monthly basis. Regularly analyze and report on campaign performance, devising and implementing strategies to optimize marketing spend and achieve KPIs, with a focus on Customer Lifetime Value (CLV). Build out customer segmentation profiles to drive improvement in repeat purchase rate. Develop strategies to drive customer acquisition and retention through personalized targeting and segmentation.
Marketing Analysis: Analyze campaign performance to identify trends, insights and opportunities campaigns across all three facias (JD Sports, Livestock, and Size?). Monitor and report on Key Performance Indicators. Track and analyze campaign performance metrics, leveraging tools like Google Analytics, Looker Studio, and Tableau. Provide regular reporting and actionable insights to key stakeholders, highlighting opportunities for optimization and improvements. Conduct A/B tests for creatives, layouts, messaging, and marketing landing pages to improve conversion rate. Work closely with the Technology team to ensure all current and new marketing integrations are working as expected. Conduct market research to understand industry trends, customer behavior, and competitor activities. Provide insights and recommendations based on research findings to inform marketing strategies. Stay up-to-date with the latest digital marketing trends, tools, and best practices.
Collaboration and Integration: Work alongside the e-commerce trading team to drive performance in core categories and brands. Work closely with the Brand team to amplify brand campaigns across paid marketing channels, delivering a cohesive best-in-class digital marketing experience. Contribute to the development of offline paid marketing initiatives, driving traffic to both existing and new retail locations. Collaborate with team members to deliver a communication strategy that engages target audiences, builds brand and campaign awareness, and drives consumer engagement. Excellent proofreading, interpersonal, verbal, and written communication skills.
Industry Expertise and Trends: Be the in-house expert on all paid marketing channels, working with external vendor partnerships to stay updated on new digital products. Stay abreast of digital marketing trends, emerging technologies, and privacy concerns, contributing to the development of the paid marketing roadmap.
Brand Awareness: Work closely with the Brand team to amplify brand campaigns across paid marketing channels, delivering a cohesive best-in-class digital marketing experience.
Skills/Experience/Knowledge needed: 5+ years of experience in digital marketing, with a strong focus on performance marketing and campaign management. Proven success managing paid media campaigns (Google Ads, Meta Ads, etc) and using marketing platforms. Strong data analysis skills, with the ability to translate insights into actionable strategies. Hands-on experience with bid management platforms, tag management tools (Google Tag Manager), and CRM/automation tools (Klaviyo, Salesforce Marketing Cloud). Familiarity of SEO best practices, tools, techniques to enhance organic traffic. Ability to craft compelling ad/Email copy, visuals, and messaging aligned with target audiences. Excellent interpersonal and communication skills, with experience working across teams and managing agency relationships. Ability to manage multiple projects, deadlines, and priorities in a fast-paced environments. Certifications: Google Ads, Analytics and Marketing Platform are a plus. Prior experience in multi-brand retail is preferred. Superior time-management and prioritization skills. Meticulous attention to detail and the ability to follow up on tasks without reminders.
Technical Proficiency: Strong understanding of marketing platforms Experience with ○ Google Analytics ○ Shopify ○ Klaviyo ○ Ampliance
Department: Retail Store Location: Heartland Town Centre, ON Workplace Type: On-site Job Type: Full-time, Permanent
THE TEAM
JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.
THE ROLE
Our team is looking to fulfill the role of the Visual Manager at our Heartland Town Centre location! Looking for someone with a high sense of urgency, keen eye for detail and driven mentality. The ideal candidate would be part of the store’s Junior Management team, you will provide managerial support and provide assistance in the supervision of all staff while maintaining the standards of the shop floor. As part of the in-store team you will provide visual support to the store, engaging our customers by creative product placement and utilizing the latest fashion trends. You will create window and in-store displays whilst maximizing store profitability through enticing visual concepts. Most importantly, you will be responsible for bringing out new and fresh products for our customers and ensure that the JD Standards are followed throughout the store.
Duties/Responsibilities:
Attract, engage and motivate customers into making purchases by using creative visual techniques. Ensure that mannequins, displays and windows are alternated through the seasons and the events of the retail calendar. Analyze Oracle figures to assist you in product placement and floor layout. Communicate and provide feedback to Town Merchandiser on visual merchandising activity in-store. Set up and monitor in-store promotions. Provide training and assist with team development on merchandising and displays. Ensure weekly development practices to grow current associates to fill future roles. Promote a high standard of hygiene, cleanliness and maintenance in line with company procedures. Conducting your work in a safe and responsible manner at all times. To work in a highly professional manner, leading by example at all times.
Skills/Experience/Knowledge needed:
Minimum of 6 months - 1 year of visual merchandising experience. Be creative, imaginative and have a flair for coordinating product flow. Excellent time management skills. Strong attention to detail. Strong verbal and written communication skills. Willing to have a flexible schedule.
Location: Vancouver, HQ Work type: On-site Salary: 55-65k
THE TEAM JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.
THE ROLE The Assistant Buyer plays a key role in supporting the buying team to drive sales and profitability. This role assists in product selection, vendor management, inventory control, and market analysis to ensure the right merchandise mix is available to meet customer demands. The ideal candidate has strong analytical skills, excellent attention to detail, and a passion for retail and merchandising.
Key Responsibilities: Assist the Buyer in selecting and purchasing merchandise aligned with the company’s strategy. Conduct market research and analyze sales trends to support purchasing decisions. Maintain relationships with vendors, negotiating pricing, terms, and delivery schedules. Monitor inventory levels and coordinate with planning teams to optimize stock levels. Support the execution of promotions, markdowns, and pricing strategies. Collaborate with cross-functional teams, including marketing, e-commerce, and store operations. Track and analyze sales performance, providing reports and recommendations. Manage purchase orders, ensuring accuracy in product details, quantities, and costs. Stay updated on industry trends, competitive landscape, and emerging products. Assist in sample management, product presentations, and seasonal assortment planning.
Qualifications & Experience: 1-3 years of experience in retail buying, merchandising, or a related role. Strong analytical and numerical skills with proficiency in Microsoft Excel. Excellent organizational and multitasking abilities. Strong communication and negotiation skills. Passion for retail, fashion, and consumer trends. Ability to work in a fast-paced environment and meet deadlines.
THE PERKS Benefits – Includes medical, optical, and dental Store discount – Includes staff discount, family & friends discount Travel perks – Includes exclusive hotel deals in major cities (Vancouver, Toronto, NYC, Los Angeles)
Location: Vancouver Office Reports To: Director of Ecommerce Salary: $90-105,000
The Company: JD Sports is a sports-fashion retail company that inspires the emerging generation of globally-minded consumers through a connection to the universal culture of sport, music, and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving throughout Canada, the Group continuously finds and develops talent that adds to our inclusive and diverse work culture. JD successfully sets the global standard for retail experience through the unique delivery of the world’s most authentic brands. Our commitment to showcasing brands in a premium environment and stores remains a key part of the JD strategy.
The Role We are seeking a data-driven Ecommerce Analytics Lead to drive growth and optimization initiatives for our digital commerce experience. This role will play a pivotal part in improving website performance, optimizing conversion, and enhancing product discovery. The ideal candidate will leverage analytics to inform site enhancements, manage A/B testing strategies, and execute data-driven UI/UX improvements.
Key Responsibilities
Ecommerce Performance & Analytics Analyze website performance, conversion funnels, and customer behaviour to identify growth opportunities. Own and optimize e-commerce analytics reporting using Google Analytics 4, Shopify Analytics, and other systems insights. Develop and execute A/B testing strategies to optimize conversion, build out personalization, and increase repeat purchase rate. Monitor search analytics to enhance product discoverability and improve search relevance. Track and report on customer lifetime value (LTV), retention, and segmentation to drive personalized experiences. Provide insights into digital merchandising, pricing, and promotions based on data analysis. Implement tracking best practices in Google Tag Manager (GTM) to ensure accurate data collection. Support data-driven decision-making by creating and maintaining custom dashboards in Looker Studio and other reporting systems. Collaborate with marketing teams to measure campaign impact on e-commerce revenue and engagement KPIs. Stay current with industry trends and best practices in ecommerce analytics, personalization, and retention strategies.
Product & Site Optimization Contribute to the roadmap for ecommerce site enhancements on Shopify Plus, prioritizing based on business impact. Define and document feature requirements for site search, personalization, and checkout optimizations. Work cross-functionally with UX/UI designers, developers, and marketing teams to implement improvements. Optimize search and product discovery using our search platform ranking and merchandising tools. Oversee A/B Testing campaigns, ensuring personalized recommendations drive higher engagement and conversions. Collaborate with developers to implement customizations and enhancements. Conduct competitive analysis and benchmarking to inform product decisions. Ensure a seamless and high-performing mobile experience by optimizing UX/UI. Partner with customer experience teams to address pain points through product enhancements and personalization strategies. Monitor site performance, identifying and resolving friction points to improve conversion rates.
Project Management & Execution Lead ecommerce projects, ensuring timely execution of site improvements and feature releases. Work with developers to scope and implement technical requirements for site optimizations. Maintain and prioritize a product backlog for ecommerce initiatives. Use JIRA or Trello to track progress, manage development cycles, and align stakeholders. User Acceptance Testing for all website releases. Conduct post-launch performance reviews for new site features and personalization strategies. Train internal teams on reporting capabilities and analytics best practices. Drive alignment between ecommerce, digital marketing, and merchandising teams to maximize site performance. Identify and mitigate risks related to e-commerce platform stability, data tracking, and third-party integrations.
Qualifications & Experience
Education & Background Bachelor’s degree in Business, Marketing, Data Analytics, Computer Science, or equivalent experience. 4+ years of experience in ecommerce analytics, product management, or digital optimization.
Technical & Analytical Skills Proficiency in Google Analytics 4 and Shopify Analytics. Experience with A/B testing tools, particularly Dynamic Yield, Optimizely, or Google Optimize. Familiarity with SQL or data visualization tools (Tableau, Looker, Power BI) is a plus. Experience with website tagging, GTM implementation, and event tracking best practices. Knowledge of conversion rate optimization (CRO) principles and UX best practices.
Product & Project Management Skills Experience defining and executing product roadmaps for ecommerce platforms. Ability to translate business needs into precise requirements. Familiarity with Agile methodologies, sprint planning, and backlog management. Project management skills with experience using JIRA or Trello. Ability to collaborate with developers and UX teams to implement new features.
Ecommerce & Business Acumen Understanding of digital merchandising and personalization strategies. Ability to balance site performance improvements with business and branding goals. Experience with cross-functional collaboration between marketing, design, and technology teams.
Soft Skills Strong analytical mindset with a data-driven approach to decision-making. Excellent communication skills with the ability to present insights to leadership. Detail-oriented and proactive in identifying opportunities for optimization. Comfortable working in a fast-paced, dynamic environment.
Job Title: Buying Coordinator Location: Vancouver, HQ Salary: 50-55k
The Company: JD Sports is a sports-fashion retail company that inspires the emerging generation of globally-minded consumers through a connection to the universal culture of sport, music, and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving throughout Canada, the Group continuously finds and develops talent that adds to our inclusive and diverse work culture. JD successfully sets the global standard for retail experience through the unique delivery of the world’s most authentic brands. Our commitment to showcasing brands in a premium environment and stores remains a key part of the JD strategy.
The Opportunity: As a Buying Coordinator, you will handle all buying administration tasks for your business area, working closely with the buying, planning, warehouse, and retail departments. Your efficient task management is essential to achieving sales goals and ensuring smooth operations. This role is crucial in maintaining the flow of products from suppliers to the shelves, directly impacting our sales performance and customer satisfaction.
Duties/Responsibilities:
Product Administration Create and manage product setup within the stock management system inline with business guidelines, including ad-hoc changes. Work with brands to obtain UPCs for option creation. Create purchase orders in the stock management system and submit them to brands in line with the sign-off process.
Order Book Management Manage the housekeeping of the on-order report, ensuring accurate on-order reporting. Communicate and chase ETAs from brands weekly, reflecting all findings within the stock management system. Communicate late or canceled purchase orders to the merchandising department. Manage back-ordered purchases. Reconcile the order book with brands to ensure accuracy. Warehouse Coordination Promptly attend to any issues with receiving styles in the warehouse, including problems with UPCs and PO numbers. Communicate the list of approved POs to be delivered to the brands and warehouse to ensure that the styles received Coordinate with brands to ensure timely delivery and accurate order fulfillment of approved PO’s. Align inbound with product & PO checks to ensure smooth receipt of PO’s. This includes checks on cost prices, retail prices, units, and Style IDs. Work closely with the warehouse to ensure efficient receipt of POs
Buying Development Assist the merchandising department with ad-hoc projects or analysis as required. Support the buyer in building range plans. Support the buyer in the development of visual sign-off decks. Skills/Experience/Knowledge Needed: Strong Communication Skills: Ability to effectively communicate with brands and internal teams. Organizational Skills: Excellent organizational abilities to manage multiple tasks and deadlines. Attention to Detail: Keen eye for detail to ensure accuracy in purchase orders, data entry, and record-keeping. Analytical Skills: Proficiency in analyzing data, market trends, and supplier performance. Proficiency in MS Office: Especially Excel for data analysis and reporting. Problem-solving skills: Ability to identify issues and develop solutions quickly and effectively.
THE PERKS Benefits – Includes medical, optical, and dental Store discount – Includes staff discount, family & friends discount Travel perks – Includes exclusive hotel deals in major cities (Vancouver, Toronto, NYC, Los Angeles)
Location: Vancouver HQ, BC Workplace Type: On-Site Salary: $90-110k
THE TEAM JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.
THE ROLE Our Buying team is looking for a Senior Buyer, Men's Apparel to join our quickly growing and developing team at JD Sports! We pride ourselves on our unique product assortment and excellent products, so your main responsibilities will include managing your category's stock levels by selecting new products while reviewing the old, and identifying suitable suppliers/ manufactures. Most importantly, you will ensure that all of our stores are stocked with the perfect items for our customers by leading the men's apparel buying team through the buying strategy you execute.
Duties/Responsibilities: Works cross-functionally with Planner, Allocator and Visual Merchandiser to set assortment, implement strategy, manage open to buy and place re-orders. Assortment selection, flow, life cycle and distribution across multiple channels and locations. Create, implement, and report on seasonal merchandising strategy. Works with marketing to create a product marketing plan that drives traffic and generates excitement. Understands how to balance the needs of the consumer, the brand, and the company. Actively searches for new brands and products that will protect the company’s top tier position within the marketplace. In partnership with the Planner, manages sell-through, markdowns, and exit channels for all product within the portfolio. Analyse and report on weekly, monthly, and seasonal performance. Meets or exceeds sales, margin, and inventory targets.
Skills/Experience/Knowledge needed: 4+ years of experience as a Buyer or Merchant in a multi-brand retailer. 2+ years of experience in retail sales. Experience opening new stores is preferred. Experience and passion for working in men’s fashion, footwear and sportswear is required. Exceptional communication skills: oral, visual, written. Experience using excel, including pivot tables. Must be a team player and look to work collaboratively. You solicit feedback from peers, management, and consumers. Must be organized and detail oriented
THE PERKS Benefits – Includes medical, optical, and dental Store discount – Includes staff discount, family & friends discount Travel perks – Includes exclusive hotel deals in major cities (Vancouver, Toronto, NYC, Los Angeles)
Job Title: Buying Coordinator Location: Vancouver, HQ Salary: 50-55k
The Company: JD Sports is a sports-fashion retail company that inspires the emerging generation of globally-minded consumers through a connection to the universal culture of sport, music, and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving throughout Canada, the Group continuously finds and develops talent that adds to our inclusive and diverse work culture. JD successfully sets the global standard for retail experience through the unique delivery of the world's most authentic brands. Our commitment to showcasing brands in a premium environment and stores remains a key part of the JD strategy.
The Opportunity: As a Buying Coordinator, you will handle all buying administration tasks for your business area, working closely with the buying, planning, warehouse, and retail departments. Your efficient task management is essential to achieving sales goals and ensuring smooth operations. This role is crucial in maintaining the flow of products from suppliers to the shelves, directly impacting our sales performance and customer satisfaction.
Duties/Responsibilities:
Product Administration Create and manage product setup within the stock management system inline with business guidelines, including ad-hoc changes. Work with brands to obtain UPCs for option creation. Create purchase orders in the stock management system and submit them to brands in line with the sign-off process.
Order Book Management Manage the housekeeping of the on-order report, ensuring accurate on-order reporting. Communicate and chase ETAs from brands weekly, reflecting all findings within the stock management system. Communicate late or canceled purchase orders to the merchandising department. Manage back-ordered purchases. Reconcile the order book with brands to ensure accuracy. Warehouse Coordination Promptly attend to any issues with receiving styles in the warehouse, including problems with UPCs and PO numbers. Communicate the list of approved POs to be delivered to the brands and warehouse to ensure that the styles received Coordinate with brands to ensure timely delivery and accurate order fulfillment of approved PO's. Align inbound with product & PO checks to ensure smooth receipt of PO's. This includes checks on cost prices, retail prices, units, and Style IDs. Work closely with the warehouse to ensure efficient receipt of POs
Buying Development Assist the merchandising department with ad-hoc projects or analysis as required. Support the buyer in building range plans. Support the buyer in the development of visual sign-off decks. Skills/Experience/Knowledge Needed: Strong Communication Skills: Ability to effectively communicate with brands and internal teams. Organizational Skills: Excellent organizational abilities to manage multiple tasks and deadlines. Attention to Detail: Keen eye for detail to ensure accuracy in purchase orders, data entry, and record-keeping. Analytical Skills: Proficiency in analyzing data, market trends, and supplier performance. Proficiency in MS Office: Especially Excel for data analysis and reporting. Problem-solving skills: Ability to identify issues and develop solutions quickly and effectively.
THE PERKS Benefits - Includes medical, optical, and dental Store discount - Includes staff discount, family & friends discount Travel perks - Includes exclusive hotel deals in major cities (Vancouver, Toronto, NYC, Los Angeles)
Location: Vancouver Office Reports To: Director of Ecommerce Salary: $90-105,000
The Company: JD Sports is a sports-fashion retail company that inspires the emerging generation of globally-minded consumers through a connection to the universal culture of sport, music, and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving throughout Canada, the Group continuously finds and develops talent that adds to our inclusive and diverse work culture. JD successfully sets the global standard for retail experience through the unique delivery of the world's most authentic brands. Our commitment to showcasing brands in a premium environment and stores remains a key part of the JD strategy.
The Role We are seeking a data-driven Ecommerce Analytics Lead to drive growth and optimization initiatives for our digital commerce experience. This role will play a pivotal part in improving website performance, optimizing conversion, and enhancing product discovery. The ideal candidate will leverage analytics to inform site enhancements, manage A/B testing strategies, and execute data-driven UI/UX improvements.
Key Responsibilities
Ecommerce Performance & Analytics Analyze website performance, conversion funnels, and customer behaviour to identify growth opportunities. Own and optimize e-commerce analytics reporting using Google Analytics 4, Shopify Analytics, and other systems insights. Develop and execute A/B testing strategies to optimize conversion, build out personalization, and increase repeat purchase rate. Monitor search analytics to enhance product discoverability and improve search relevance. Track and report on customer lifetime value (LTV), retention, and segmentation to drive personalized experiences. Provide insights into digital merchandising, pricing, and promotions based on data analysis. Implement tracking best practices in Google Tag Manager (GTM) to ensure accurate data collection. Support data-driven decision-making by creating and maintaining custom dashboards in Looker Studio and other reporting systems. Collaborate with marketing teams to measure campaign impact on e-commerce revenue and engagement KPIs. Stay current with industry trends and best practices in ecommerce analytics, personalization, and retention strategies.
Product & Site Optimization Contribute to the roadmap for ecommerce site enhancements on Shopify Plus, prioritizing based on business impact. Define and document feature requirements for site search, personalization, and checkout optimizations. Work cross-functionally with UX/UI designers, developers, and marketing teams to implement improvements. Optimize search and product discovery using our search platform ranking and merchandising tools. Oversee A/B Testing campaigns, ensuring personalized recommendations drive higher engagement and conversions. Collaborate with developers to implement customizations and enhancements. Conduct competitive analysis and benchmarking to inform product decisions. Ensure a seamless and high-performing mobile experience by optimizing UX/UI. Partner with customer experience teams to address pain points through product enhancements and personalization strategies. Monitor site performance, identifying and resolving friction points to improve conversion rates.
Project Management & Execution Lead ecommerce projects, ensuring timely execution of site improvements and feature releases. Work with developers to scope and implement technical requirements for site optimizations. Maintain and prioritize a product backlog for ecommerce initiatives. Use JIRA or Trello to track progress, manage development cycles, and align stakeholders. User Acceptance Testing for all website releases. Conduct post-launch performance reviews for new site features and personalization strategies. Train internal teams on reporting capabilities and analytics best practices. Drive alignment between ecommerce, digital marketing, and merchandising teams to maximize site performance. Identify and mitigate risks related to e-commerce platform stability, data tracking, and third-party integrations.
Qualifications & Experience
Education & Background Bachelor's degree in Business, Marketing, Data Analytics, Computer Science, or equivalent experience. 4+ years of experience in ecommerce analytics, product management, or digital optimization.
Technical & Analytical Skills Proficiency in Google Analytics 4 and Shopify Analytics. Experience with A/B testing tools, particularly Dynamic Yield, Optimizely, or Google Optimize. Familiarity with SQL or data visualization tools (Tableau, Looker, Power BI) is a plus. Experience with website tagging, GTM implementation, and event tracking best practices. Knowledge of conversion rate optimization (CRO) principles and UX best practices.
Product & Project Management Skills Experience defining and executing product roadmaps for ecommerce platforms. Ability to translate business needs into precise requirements. Familiarity with Agile methodologies, sprint planning, and backlog management. Project management skills with experience using JIRA or Trello. Ability to collaborate with developers and UX teams to implement new features.
Ecommerce & Business Acumen Understanding of digital merchandising and personalization strategies. Ability to balance site performance improvements with business and branding goals. Experience with cross-functional collaboration between marketing, design, and technology teams.
Soft Skills Strong analytical mindset with a data-driven approach to decision-making. Excellent communication skills with the ability to present insights to leadership. Detail-oriented and proactive in identifying opportunities for optimization. Comfortable working in a fast-paced, dynamic environment.
Department: Retail Store Location: Heartland Town Centre, ON Workplace Type: On-site Job Type: Full-time, Permanent
THE TEAM
JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world's most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.
THE ROLE
Our team is looking to fulfill the role of the Visual Manager at our Heartland Town Centre location! Looking for someone with a high sense of urgency, keen eye for detail and driven mentality. The ideal candidate would be part of the store's Junior Management team, you will provide managerial support and provide assistance in the supervision of all staff while maintaining the standards of the shop floor. As part of the in-store team you will provide visual support to the store, engaging our customers by creative product placement and utilizing the latest fashion trends. You will create window and in-store displays whilst maximizing store profitability through enticing visual concepts. Most importantly, you will be responsible for bringing out new and fresh products for our customers and ensure that the JD Standards are followed throughout the store.
Duties/Responsibilities:
Attract, engage and motivate customers into making purchases by using creative visual techniques. Ensure that mannequins, displays and windows are alternated through the seasons and the events of the retail calendar. Analyze Oracle figures to assist you in product placement and floor layout. Communicate and provide feedback to Town Merchandiser on visual merchandising activity in-store. Set up and monitor in-store promotions. Provide training and assist with team development on merchandising and displays. Ensure weekly development practices to grow current associates to fill future roles. Promote a high standard of hygiene, cleanliness and maintenance in line with company procedures. Conducting your work in a safe and responsible manner at all times. To work in a highly professional manner, leading by example at all times.
Skills/Experience/Knowledge needed:
Minimum of 6 months - 1 year of visual merchandising experience. Be creative, imaginative and have a flair for coordinating product flow. Excellent time management skills. Strong attention to detail. Strong verbal and written communication skills. Willing to have a flexible schedule.
