Jotform is a San Francisco-based SaaS company with more than 25 million users worldwide. That’s because we like keeping things agile, independent, and fun. Jotform believes everyone should be able to create their own online forms. Our 10,000+ ready-made form templates, 100+ integrations, and more than 380 widgets have made us one of the most popular online form builders for organizations of all sizes — from small businesses to enterprises.
We are looking for Technical Support representatives in Canada to support our rapidly growing customer base.
These are full-time, fully remote opportunities with benefits.
Your main role is to help customers via our very own support ticketing system. As a Technical Support Representative, you're also expected to collaborate with our designers and developers. Our unique team culture allows remote employees to work closely with each other, along with the in-house teams working in our offices.
Provide first line diagnostic/troubleshooting support and technical expertise to answer customer questions and resolve issues while maximizing customer satisfaction
Utilize our ticketing system to respond to support tickets. Keep track of your own support tickets, and follow through to completion
Provide accurate and timely support by documenting all issues and resolutions
Solid HTML / CSS background is needed to help customers in building and designing forms.
Decent JS knowledge is optional, but it will certainly come in handy when providing workarounds.
You should be well-versed with CMSs, CRMs, site builders, etc. A strong technical knowledge in general and common sense are necessary. You have to be witty and creative in finding workarounds.
Track record of supporting customers with a SaaS or IaaS product is preferred
English fluency is required
Adaptable and flexible
65K to $90K CAD. 10 vacation days per year, plus holidays and sick leave
Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Jotform is a bootstrapped San Francisco-based SaaS company with over 25 million users worldwide. We like keeping things agile, independent, and fun, and believe everyone should be able to create their own online forms. Our 10,000+ ready-made form templates, 100+ integrations, and more than 380 widgets have made us one of the most popular online form builders for organizations of all sizes — from small businesses to enterprises. we’re dedicated to making online data and payment collection as seamless as possible.
Jotform is seeking experienced UI/UX Designers who are searching for an exciting career with an organization that is experiencing tremendous growth.
This is a full-time, in-office opportunity for candidates located in Vancouver.
Design and build new features for Jotform Enterprise
Craft user experiences that are not only functional, but also visually engaging
Strategically make innovative design decisions to elevate the user journey. Top-notch user experience is our mission!
Strive to consistently improve existing designs
Collaborate closely with your global Product, Front End Developer and Design Teams
2+ years experience designing for web & mobile applications. BA Degree in Graphic Design / Visual Design / equivalent practical experience
~ Proficiency in Adobe Creative Cloud Applications (Photoshop, Illustrator) or Sketch. Experience in Illustration is a plus
~ Excellent English skills
~ Solid Figma experience
75,000-$100,000 CAD
~Challenging projects, regular feedback, healthy competition
~ Casual office environment
~ Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.
Jotform is a bootstrapped San Francisco-based SaaS company with over 25 million users worldwide. We like keeping things agile, independent, and fun, and believe everyone should be able to create their own online forms. Our 10,000+ ready-made form templates, 100+ integrations, and more than 380 widgets have made us one of the most popular online form builders for organizations of all sizes — from small businesses to enterprises.
Released in 2018, Jotform Enterprise helps multiuser organizations automate workflows and business processes as well as collect internal and/or external data in a structured manner. We believe paperwork shouldn’t slow anyone down so we’re dedicated to making online data and payment collection as seamless as possible.
Jotform has expanded to Vancouver and is seeking Senior Security Engineer in our brand new downtown Vancouver office. The ideal candidate is experienced in web applications and cloud infrastructure, and has in-depth experience with digital forensics and incident response in a global SaaS product environment, working as part of a team operating across multiple time zones.
Act as a key resource in building our security competency in our new Vancouver office, helping to orient new team members with our established global security organization.
Coordinate cyber, infrastructure, and application teams to enable and expedite root cause analysis (RCA) and risk mitigation.
Perform forensics investigation based on logs and other data. Provide security support for a web based SaaS product operating on distributed cloud infrastructure (GCP/AWS). Prevent problems before they occur with threat modeling and risk assessments.
Partner with DevOps, Engineering and Security teams to mitigate findings and create security solutions.
Education & Work Experience & Technical Requirements:
BS Degree in Computer Science/Engineering, Information Security/Technology or in a related technical field, or equivalent practical experience.
Minimum of five (5) years of hands-on experience in Cybersecurity, InfoSec, Security Engineering, Network Engineering with experience in at least 2 of the following areas: cloud security, web application security, incident response, threat hunting, and cyber security operations.
Hands-on technical skills in Linux.
At least one scripting language such as Python or Bash.
Experience in at least one coding language such as PHP and JavaScript is a plus.
At least one standard industry certification such as GSEC,CISA/CISM/ CISSP/CSCS/CEH or equivalent certifications or willingness to obtain within 8 months.
Excellent command of English.
Excellent problems solving skills, ability to coordinate with different local and global teams.
Experience in a global environment covering multiple time zones and open to occasional international travel.
Challenging projects, regular feedback, healthy competition.
~ Casual office environment.
Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Jotform is a bootstrapped San Francisco-based SaaS company with over 25 million users worldwide. We like keeping things agile, independent, and fun, and believe everyone should be able to create their own online forms. Our 10,000+ ready-made form templates, 100+ integrations, and more than 380 widgets have made us one of the most popular online form builders for organizations of all sizes — from small businesses to enterprises.
Released in 2018, Jotform Enterprise helps multiuser organizations automate workflows and business processes as well as collect internal and/or external data in a structured manner. We believe paperwork shouldn’t slow anyone down so we’re dedicated to making online data and payment collection as seamless as possible.
Jotform has expanded to Vancouver and is seeking Senior Security Engineer in our brand new downtown Vancouver office. The ideal candidate is experienced in web applications and cloud infrastructure, and has in-depth experience with digital forensics and incident response in a global SaaS product environment, working as part of a team operating across multiple time zones.
Act as a key resource in building our security competency in our new Vancouver office, helping to orient new team members with our established global security organization.
Coordinate cyber, infrastructure, and application teams to enable and expedite root cause analysis (RCA) and risk mitigation.
Perform forensics investigation based on logs and other data. Provide security support for a web based SaaS product operating on distributed cloud infrastructure (GCP/AWS). Prevent problems before they occur with threat modeling and risk assessments.
Partner with DevOps, Engineering and Security teams to mitigate findings and create security solutions.
Education & Work Experience & Technical Requirements:
BS Degree in Computer Science/Engineering, Information Security/Technology or in a related technical field, or equivalent practical experience.
Minimum of five (5) years of hands-on experience in Cybersecurity, InfoSec, Security Engineering, Network Engineering with experience in at least 2 of the following areas: cloud security, web application security, incident response, threat hunting, and cyber security operations.
Hands-on technical skills in Linux.
At least one scripting language such as Python or Bash.
Experience in at least one coding language such as PHP and JavaScript is a plus.
At least one standard industry certification such as GSEC,CISA/CISM/ CISSP/CSCS/CEH or equivalent certifications or willingness to obtain within 8 months.
Excellent command of English.
Excellent problems solving skills, ability to coordinate with different local and global teams.
Experience in a global environment covering multiple time zones and open to occasional international travel.
Challenging projects, regular feedback, healthy competition.
~ Casual office environment.
Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Jotform is a San Francisco-based SaaS company with more than 25 million users worldwide. That’s because we like keeping things agile, independent, and fun. Jotform believes everyone should be able to create their own online forms. Our 10,000+ ready-made form templates, 100+ integrations, and more than 380 widgets have made us one of the most popular online form builders for organizations of all sizes — from small businesses to enterprises.
We are looking for Technical Support representatives in Canada to support our rapidly growing customer base.
These are full-time, fully remote opportunities with benefits.
Your main role is to help customers via our very own support ticketing system. As a Technical Support Representative, you're also expected to collaborate with our designers and developers. Our unique team culture allows remote employees to work closely with each other, along with the in-house teams working in our offices.
Provide first line diagnostic/troubleshooting support and technical expertise to answer customer questions and resolve issues while maximizing customer satisfaction
Utilize our ticketing system to respond to support tickets. Keep track of your own support tickets, and follow through to completion
Provide accurate and timely support by documenting all issues and resolutions
Solid HTML / CSS background is needed to help customers in building and designing forms.
Decent JS knowledge is optional, but it will certainly come in handy when providing workarounds.
You should be well-versed with CMSs, CRMs, site builders, etc. A strong technical knowledge in general and common sense are necessary. You have to be witty and creative in finding workarounds.
Track record of supporting customers with a SaaS or IaaS product is preferred
English fluency is required
Adaptable and flexible
65K to $90K CAD. 10 vacation days per year, plus holidays and sick leave
Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Jotform is a bootstrapped San Francisco-based SaaS company with over 25 million users worldwide. We like keeping things agile, independent, and fun, and believe everyone should be able to create their own online forms. Our 10,000+ ready-made form templates, 100+ integrations, and more than 380 widgets have made us one of the most popular online form builders for organizations of all sizes — from small businesses to enterprises.
Released in 2018, Jotform Enterprise helps multiuser organizations automate workflows and business processes as well as collect internal and/or external data in a structured manner. We believe paperwork shouldn’t slow anyone down so we’re dedicated to making online data and payment collection as seamless as possible.
Jotform has expanded to Vancouver and is seeking Senior Security Engineer in our brand new downtown Vancouver office. The ideal candidate is experienced in web applications and cloud infrastructure, and has in-depth experience with digital forensics and incident response in a global SaaS product environment, working as part of a team operating across multiple time zones.
Act as a key resource in building our security competency in our new Vancouver office, helping to orient new team members with our established global security organization.
Coordinate cyber, infrastructure, and application teams to enable and expedite root cause analysis (RCA) and risk mitigation.
Perform forensics investigation based on logs and other data. Provide security support for a web based SaaS product operating on distributed cloud infrastructure (GCP/AWS). Prevent problems before they occur with threat modeling and risk assessments.
Partner with DevOps, Engineering and Security teams to mitigate findings and create security solutions.
Education & Work Experience & Technical Requirements:
BS Degree in Computer Science/Engineering, Information Security/Technology or in a related technical field, or equivalent practical experience.
Minimum of five (5) years of hands-on experience in Cybersecurity, InfoSec, Security Engineering, Network Engineering with experience in at least 2 of the following areas: cloud security, web application security, incident response, threat hunting, and cyber security operations.
Hands-on technical skills in Linux.
At least one scripting language such as Python or Bash.
Experience in at least one coding language such as PHP and JavaScript is a plus.
At least one standard industry certification such as GSEC,CISA/CISM/ CISSP/CSCS/CEH or equivalent certifications or willingness to obtain within 8 months.
Excellent command of English.
Excellent problems solving skills, ability to coordinate with different local and global teams.
Experience in a global environment covering multiple time zones and open to occasional international travel.
Challenging projects, regular feedback, healthy competition.
~ Casual office environment.
Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Jotform is a bootstrapped San Francisco-based SaaS company with over 25 million users worldwide. We like keeping things agile, independent, and fun, and believe everyone should be able to create their own online forms. Our 10,000+ ready-made form templates, 100+ integrations, and more than 380 widgets have made us one of the most popular online form builders for organizations of all sizes — from small businesses to enterprises. we’re dedicated to making online data and payment collection as seamless as possible.
Jotform is seeking experienced UI/UX Designers who are searching for an exciting career with an organization that is experiencing tremendous growth.
This is a full-time, in-office opportunity for candidates located in Vancouver.
Design and build new features for Jotform Enterprise
Craft user experiences that are not only functional, but also visually engaging
Strategically make innovative design decisions to elevate the user journey. Top-notch user experience is our mission!
Strive to consistently improve existing designs
Collaborate closely with your global Product, Front End Developer and Design Teams
2+ years experience designing for web & mobile applications. BA Degree in Graphic Design / Visual Design / equivalent practical experience
~ Proficiency in Adobe Creative Cloud Applications (Photoshop, Illustrator) or Sketch. Experience in Illustration is a plus
~ Excellent English skills
~ Solid Figma experience
75,000-$100,000 CAD
~Challenging projects, regular feedback, healthy competition
~ Casual office environment
~ Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.
Jotform is a San Francisco-based SaaS company with more than 25 million users worldwide. That’s because we like keeping things agile, independent, and fun. Jotform believes everyone should be able to create their own online forms. Our 10,000+ ready-made form templates, 100+ integrations, and more than 380 widgets have made us one of the most popular online form builders for organizations of all sizes — from small businesses to enterprises.
We are looking for Technical Support representatives in Canada to support our rapidly growing customer base.
These are full-time, fully remote opportunities with benefits.
Your main role is to help customers via our very own support ticketing system. As a Technical Support Representative, you're also expected to collaborate with our designers and developers. Our unique team culture allows remote employees to work closely with each other, along with the in-house teams working in our offices.
Provide first line diagnostic/troubleshooting support and technical expertise to answer customer questions and resolve issues while maximizing customer satisfaction
Utilize our ticketing system to respond to support tickets. Keep track of your own support tickets, and follow through to completion
Provide accurate and timely support by documenting all issues and resolutions
Solid HTML / CSS background is needed to help customers in building and designing forms.
Decent JS knowledge is optional, but it will certainly come in handy when providing workarounds.
You should be well-versed with CMSs, CRMs, site builders, etc. A strong technical knowledge in general and common sense are necessary. You have to be witty and creative in finding workarounds.
Track record of supporting customers with a SaaS or IaaS product is preferred
English fluency is required
Adaptable and flexible
65K to $90K CAD. 10 vacation days per year, plus holidays and sick leave
Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Jotform is a bootstrapped San Francisco-based SaaS company with over 25 million users worldwide. We like keeping things agile, independent, and fun, and believe everyone should be able to create their own online forms. Our 10,000+ ready-made form templates, 100+ integrations, and more than 380 widgets have made us one of the most popular online form builders for organizations of all sizes — from small businesses to enterprises. we’re dedicated to making online data and payment collection as seamless as possible.
Jotform is seeking experienced Frontend Developers who are searching for an exciting career with an organization that is experiencing tremendous growth.
This is a full-time, in-office opportunity for candidates located in Vancouver.
Testing your code and solutions with A/B tests and/or via feedback from the user testing services
Closely collaborating with Product, Full Stack Developers, DevOps and Designers
Coming up with ideas to improve user experience and openly sharing them with the team
Bachelor’s degree in Computer Science (or in a related technical field) or equivalent practical experience
Deep knowledge of JS, React, HTML, CSS, Redux
Experience in building web applications
Ability to write high-performance, maintainable and reusable code
Excellent command of English. 100,000- $160,000 CAD
~Challenging projects, regular feedback, healthy competition
~ Casual office environment
~ Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.
Jotform is a bootstrapped San Francisco-based SaaS company with over 25 million users worldwide. We like keeping things agile, independent, and fun, and believe everyone should be able to create their own online forms. Our 10,000+ ready-made form templates, 100+ integrations, and more than 380 widgets have made us one of the most popular online form builders for organizations of all sizes — from small businesses to enterprises. we’re dedicated to making online data and payment collection as seamless as possible.
Jotform is seeking experienced Frontend Developers who are searching for an exciting career with an organization that is experiencing tremendous growth.
This is a full-time, in-office opportunity for candidates located in Vancouver.
Testing your code and solutions with A/B tests and/or via feedback from the user testing services
Closely collaborating with Product, Full Stack Developers, DevOps and Designers
Coming up with ideas to improve user experience and openly sharing them with the team
Bachelor’s degree in Computer Science (or in a related technical field) or equivalent practical experience
Deep knowledge of JS, React, HTML, CSS, Redux
Experience in building web applications
Ability to write high-performance, maintainable and reusable code
Excellent command of English. 100,000- $160,000 CAD
~Challenging projects, regular feedback, healthy competition
~ Casual office environment
~ Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.
