This established, neighbourhood pub and casual dining operation is known for its welcoming atmosphere, honest food, and strong sense of community. The focus is on creating a place where guests gather comfortably, enjoy well-executed fare, and spend meaningful time together in a relaxed, social setting. The business is seeking an experienced General Manager to take full ownership of daily operations. This role is well-suited to a highly operational, detail-oriented leader who thrives in a fast-paced pub environment and is comfortable making independent decisions without hands-on ownership oversight. The General Manager is accountable for people leadership, financial performance, guest experience, and operational execution, while preserving the culture and consistency that define the operation.
Base salary + incentives = $80,000-85,000+
DescriptionLead all aspects of pub and restaurant operations, ensuring consistent execution of service, food quality, cleanliness, and atmosphereAct as the primary on-site decision maker, operating proactively and independentlyRecruit, train, coach, and develop a high-performing management and hourly teamManage labour planning, scheduling, and productivity to meet wage and service targetsOversee inventory management, ordering, and cost controls to protect marginsEnsure compliance with health, safety, and liquor regulationsBe a visible floor leader, setting the tone for hospitality, energy, and guest engagementReview financial performance, identify trends, and take corrective action as neededFoster a positive, accountable, and inclusive workplace culture
RequirementsProven experience as a General Manager or senior operator in a high-volume pub or casual dining environmentHighly operational and detail-oriented with strong systems and follow-throughProactive, independent decision maker comfortable operating without daily ownership involvementStrong people leader with the ability to engage, coach, and hold teams accountableDemonstrated success managing labour, inventory, and daily operationsFinancially capable, with experience reviewing P&Ls and managing costsPassion for hospitality and building a welcoming, community-driven environment
Corporate CultureCompetitive compensation packagePerformance-based incentivesStable, established operation with a loyal guest baseAutonomy to lead the business and influence resultsSupportive ownership focused on consistency and long-term success
This opportunity is ideal for a General Manager who understands pub culture, leads from the floor, and takes pride in running a disciplined, guest-focused operation.
Contact Jeremy Atkins at jeremy.atkins@jrossrecruiters.com or submit your resume in confidence.
This established, neighbourhood pub and casual dining operation is known for its welcoming atmosphere, honest food, and strong sense of community. The focus is on creating a place where guests gather comfortably, enjoy well-executed fare, and spend meaningful time together in a relaxed, social setting. The business is seeking an experienced General Manager to take full ownership of daily operations. This role is well-suited to a highly operational, detail-oriented leader who thrives in a fast-paced pub environment and is comfortable making independent decisions without hands-on ownership oversight. The General Manager is accountable for people leadership, financial performance, guest experience, and operational execution, while preserving the culture and consistency that define the operation.
Base salary + incentives = $80,000-85,000+
DescriptionLead all aspects of pub and restaurant operations, ensuring consistent execution of service, food quality, cleanliness, and atmosphereAct as the primary on-site decision maker, operating proactively and independentlyRecruit, train, coach, and develop a high-performing management and hourly teamManage labour planning, scheduling, and productivity to meet wage and service targetsOversee inventory management, ordering, and cost controls to protect marginsEnsure compliance with health, safety, and liquor regulationsBe a visible floor leader, setting the tone for hospitality, energy, and guest engagementReview financial performance, identify trends, and take corrective action as neededFoster a positive, accountable, and inclusive workplace culture
RequirementsProven experience as a General Manager or senior operator in a high-volume pub or casual dining environmentHighly operational and detail-oriented with strong systems and follow-throughProactive, independent decision maker comfortable operating without daily ownership involvementStrong people leader with the ability to engage, coach, and hold teams accountableDemonstrated success managing labour, inventory, and daily operationsFinancially capable, with experience reviewing P&Ls and managing costsPassion for hospitality and building a welcoming, community-driven environment
Corporate CultureCompetitive compensation packagePerformance-based incentivesStable, established operation with a loyal guest baseAutonomy to lead the business and influence resultsSupportive ownership focused on consistency and long-term success
This opportunity is ideal for a General Manager who understands pub culture, leads from the floor, and takes pride in running a disciplined, guest-focused operation.
Contact Jeremy Atkins at jeremy.atkins@jrossrecruiters.com or submit your resume in confidence.
Our client is a well-established, multi-property hotel ownership group based in Victoria, BC, operating a portfolio of branded and independent hotels. They are seeking an experienced Director of People & Culture to lead all human resources functions across their portfolio. This is a highly visible, hands-on leadership role for a hotel HR professional who thrives in operational environments, partners confidently with senior leaders, and can manage complexity across multiple sites. The successful candidate will bring strong cognitive agility, excellent judgement, and the independence and mobility required to move fluidly between properties on a daily basis. Reporting to the Vice President of Operations, the Director of People & Culture is responsible for full-cycle HR leadership across four hotel properties, with the largest employee population located at the flagship full-service hotel. The role balances strategic people leadership with high-touch, day-to-day operational support, requiring strong presence, adaptability, and relationship-driven leadership. This position has become available due to the voluntary resignation of the incumbent, who is departing to pursue personal consulting and travel. Target salary is $90,000.
Description• Provide end-to-end HR leadership across multiple hotel properties• Partner directly with hotel operations leaders to support workforce planning, performance, and engagement• Lead recruitment, onboarding, and retention strategies for hourly and leadership roles• Manage employee relations, investigations, conflict resolution, and disciplinary processes• Support leaders through coaching, performance management, and leadership development• Oversee training compliance, including health & safety, brand standards, and regulatory requirements• Manage WorkSafe BC cases and health & safety initiatives• Drive culture-building, engagement programs, and recognition initiatives• Maintain HR policies, procedures, and documentation aligned with legislation and best practice• Act as a trusted, visible presence across all locations
Requirements• Proven HR leadership experience within hotels or multi-unit hospitality environments• Strong understanding of hotel operations and labour-intensive workplaces
• Experience partnering closely with General Managers and department heads• Branded hotel experience strongly preferred• High emotional intelligence, diplomacy, and credibility with frontline teams• A calm, confident, and relationship-focused leadership style• Comfort being on-site daily and highly visible to teams
Corporate CultureThis is an exciting leadership opportunity to shape people strategy across multiple properties, with a direct impact on culture, engagement, and operational success. You’ll work in a branded, multi-property hotel environment where hands-on leadership, collaboration, and growth are at the core of the culture. Enjoy comprehensive hotel benefits, relocation support (including temporary accommodation), and the chance to thrive in a dynamic, people-focused workplace
Contact Marc Roberts at 604.268.6202 x6 or submit your resume in confidence below.
A new dining room is about to join Toronto’s vibrant culinary scene — and it’s one to watch. This concept brings a refined, modern brasserie energy to the Financial District, offering the kind of experience where business lunches linger into dinner, and evenings evolve into something memorable. Set across multiple levels, the space blends warm hospitality with a sense of downtown polish - think classic steakhouse comforts, fresh seafood on ice, handcrafted cocktails, and a wine list designed to impress. The atmosphere is lively without being loud, elegant without feeling formal, and rooted in a genuine love of great food and good company. This opening comes from a hospitality group known for creating destinations — places where details matter, service feels personal, and the room has a pulse. This new venue continues that story, bringing something new yet comfortably familiar to one of the city’s most iconic neighbourhoods.The General Manager will be the driving force behind operational execution, guest experience, and team culture. The ideal leader understands how to create an environment where service feels warm, seamless, and memorable — where guests stay a little longer because it just feels right. The General Manager will collaborate closely with ownership and culinary leadership to establish standards, shape service philosophy, and build a high-performing, hospitality-driven team.The salary range is $95K-$110K.
DescriptionLead, inspire, mentor, and develop the front-of-house team with a focus on service excellence and guest engagementOversee daily operations to ensure consistency, efficiency, and a vibrant atmospherePartner with culinary and beverage leaders to support menu execution and brand experienceManage financial performance: labour planning, inventory oversight, and revenue optimizationRecruit, onboard, coach, and retain top talent, fostering a positive and connected workplace cultureAct as an ambassador for the restaurant within the neighbourhood and hospitality communityEnsure compliance with health, safety, and licensing regulations
Requirements3+ years of experience as a General Manager or senior leadership role in upscale or premium casual diningStrong communication skills and polished guest presenceProven ability to motivate and develop teamsStrong business and financial acumenIntuitive understanding of guest experience and hospitality culture
Corporate CultureThe opportunity to lead a highly anticipated, beautifully designed new openingA strong and experienced ownership group that invests in its peopleA dynamic environment in one of Toronto’s most recognizable districtsCompetitive compensation, performance incentives, benefits, and dining perks
Contact Katelyn Querin at katelyn.querin@jrossrecruiters.com or submit your resume in confidence below.
A new dining room is about to join Toronto’s vibrant culinary scene — and it’s one to watch. This concept brings a refined, modern brasserie energy to the Financial District, offering the kind of experience where business lunches linger into dinner, and evenings evolve into something memorable. Set across multiple levels, the space blends warm hospitality with a sense of downtown polish - think classic steakhouse comforts, fresh seafood on ice, handcrafted cocktails, and a wine list designed to impress. The atmosphere is lively without being loud, elegant without feeling formal, and rooted in a genuine love of great food and good company. This opening comes from a hospitality group known for creating destinations — places where details matter, service feels personal, and the room has a pulse. This new venue continues that story, bringing something new yet comfortably familiar to one of the city’s most iconic neighbourhoods.The General Manager will be the driving force behind operational execution, guest experience, and team culture. The ideal leader understands how to create an environment where service feels warm, seamless, and memorable — where guests stay a little longer because it just feels right. The General Manager will collaborate closely with ownership and culinary leadership to establish standards, shape service philosophy, and build a high-performing, hospitality-driven team.The salary range is $95K-$110K.
DescriptionLead, inspire, mentor, and develop the front-of-house team with a focus on service excellence and guest engagementOversee daily operations to ensure consistency, efficiency, and a vibrant atmospherePartner with culinary and beverage leaders to support menu execution and brand experienceManage financial performance: labour planning, inventory oversight, and revenue optimizationRecruit, onboard, coach, and retain top talent, fostering a positive and connected workplace cultureAct as an ambassador for the restaurant within the neighbourhood and hospitality communityEnsure compliance with health, safety, and licensing regulations
Requirements3+ years of experience as a General Manager or senior leadership role in upscale or premium casual diningStrong communication skills and polished guest presenceProven ability to motivate and develop teamsStrong business and financial acumenIntuitive understanding of guest experience and hospitality culture
Corporate CultureThe opportunity to lead a highly anticipated, beautifully designed new openingA strong and experienced ownership group that invests in its peopleA dynamic environment in one of Toronto’s most recognizable districtsCompetitive compensation, performance incentives, benefits, and dining perks
Contact Katelyn Querin at katelyn.querin@jrossrecruiters.com or submit your resume in confidence below.
A highly anticipated, globally recognized premium fast casual restaurant concept is preparing to launch its first Canadian flagship location in downtown Toronto in 2026. With a strong international footprint and an aggressive national expansion strategy already underway, this opening represents the foundation of a brand that will scale rapidly across Ontario and beyond. This is not a single-unit opportunity. This is a ground-floor leadership role with direct impact on how the brand operates, trains, and grows across Canada. They are seeking an experienced Kitchen Manager to join the founding leadership team — a senior, hands-on back-of-house leader who has successfully opened high-volume restaurants and understands how to stabilize, standardize, and scale premium QSR operations.
Reporting to the Store Manager and Operations leadership, the Kitchen Manager plays a critical role in launching the first Canadian location and establishing the operational blueprint that will be replicated nationally. This role is ideal for a proven kitchen operator who thrives in fast-paced environments, leads from the line, and takes pride in precision, training, and execution. This is a career-defining opportunity for a seasoned BOH leader who wants to be part of a brand launch from day one and help build something that will grow coast to coast.
Salary range is $70-80K plus
DescriptionOperational LeadershipLead and execute day-to-day BOH operations in a high-volume, premium QSR environmentSet the pace on the line, lead by example, and maintain composure during peak service periodsRun expo confidently at any volume level, ensuring speed, accuracy, and food qualityDemonstrate full proficiency across all BOH positions and support the team wherever neededMaintain consistent execution during high-volume service periodsPre-Opening and TrainingBuild, train, and develop the entire BOH team for the flagship locationTrain Kitchen Leads and line cooks to brand standards with a focus on consistency, efficiency, and executionSupport onboarding and certification requirements for all BOH staffParticipate in mandatory corporate training, including international training and certificationFinancial and ControlsPartner with the Store Manager to review daily sales, labour, and cost performanceManage labour deployment in real time, adjusting staffing based on sales volumeMinimize overtime and training-related labour inefficienciesOversee inventory management, ordering, receiving, waste tracking, and portion controlReview weekly P&L results and contribute to strategies that improve efficiency and marginsFood Quality and CleanlinessEnsure all food handling, preparation, and presentation standards are consistently upheldConduct daily line checks and tastings to maintain food quality and executionMaintain BOH cleanliness standards, including walk-ins, prep areas, and storage spacesEnsure cleaning schedules and checklists are followed on all shiftsMaintenance and FacilitiesIdentify repair and maintenance needs within the kitchen and BOH areasCoordinate vendor service and follow proper approval processesReview invoices for accuracy and ensure warranty work is handled appropriatelyPeople Leadership and CultureFoster a respectful, inclusive, and accountable kitchen cultureCoach and develop team members through regular observation and feedbackConduct shift meetings for BOH teams on every shiftMaintain open communication with management and escalate issues as requiredUphold all workplace safety, harassment, and policy standards without exception
Requirements3+ years’ experience as a Kitchen Manager in a high-volume QSR or fast-casual conceptExperience opening new restaurant locations from pre-opening through stabilizationStrong culinary foundation with hands-on cooking and line leadership experienceDemonstrated ability to manage peak service volumes of 300+ ticketsExperience hiring, training, and developing large BOH teamsAbility to work variable schedules including weekends, holidays, and peak periodsManagement certification, diploma, or culinary education considered an assetAbility to travel internationally for required training
Corporate CultureFounding leadership role in a landmark Canadian brand launchDirect involvement in setting national operating and training standardsClear growth runway as the brand expands across CanadaHigh-energy, fast-paced environment for operators who thrive under pressure
Contact Katelyn Querin at Katelyn.querin@jrossrecruiters.com or submit your resume in confidence.
A highly anticipated, globally recognized premium fast casual restaurant concept is preparing to launch its first Canadian flagship location in downtown Toronto in 2026. With a strong international footprint and an aggressive national expansion strategy already underway, this opening represents the foundation of a brand that will scale rapidly across Ontario and beyond. This is not a single-unit opportunity. This is a ground-floor leadership role with direct impact on how the brand operates, trains, and grows across Canada. They are seeking an experienced Kitchen Manager to join the founding leadership team — a senior, hands-on back-of-house leader who has successfully opened high-volume restaurants and understands how to stabilize, standardize, and scale premium QSR operations.
Reporting to the Store Manager and Operations leadership, the Kitchen Manager plays a critical role in launching the first Canadian location and establishing the operational blueprint that will be replicated nationally. This role is ideal for a proven kitchen operator who thrives in fast-paced environments, leads from the line, and takes pride in precision, training, and execution. This is a career-defining opportunity for a seasoned BOH leader who wants to be part of a brand launch from day one and help build something that will grow coast to coast.
Salary range is $70-80K plus
DescriptionOperational LeadershipLead and execute day-to-day BOH operations in a high-volume, premium QSR environmentSet the pace on the line, lead by example, and maintain composure during peak service periodsRun expo confidently at any volume level, ensuring speed, accuracy, and food qualityDemonstrate full proficiency across all BOH positions and support the team wherever neededMaintain consistent execution during high-volume service periodsPre-Opening and TrainingBuild, train, and develop the entire BOH team for the flagship locationTrain Kitchen Leads and line cooks to brand standards with a focus on consistency, efficiency, and executionSupport onboarding and certification requirements for all BOH staffParticipate in mandatory corporate training, including international training and certificationFinancial and ControlsPartner with the Store Manager to review daily sales, labour, and cost performanceManage labour deployment in real time, adjusting staffing based on sales volumeMinimize overtime and training-related labour inefficienciesOversee inventory management, ordering, receiving, waste tracking, and portion controlReview weekly P&L results and contribute to strategies that improve efficiency and marginsFood Quality and CleanlinessEnsure all food handling, preparation, and presentation standards are consistently upheldConduct daily line checks and tastings to maintain food quality and executionMaintain BOH cleanliness standards, including walk-ins, prep areas, and storage spacesEnsure cleaning schedules and checklists are followed on all shiftsMaintenance and FacilitiesIdentify repair and maintenance needs within the kitchen and BOH areasCoordinate vendor service and follow proper approval processesReview invoices for accuracy and ensure warranty work is handled appropriatelyPeople Leadership and CultureFoster a respectful, inclusive, and accountable kitchen cultureCoach and develop team members through regular observation and feedbackConduct shift meetings for BOH teams on every shiftMaintain open communication with management and escalate issues as requiredUphold all workplace safety, harassment, and policy standards without exception
Requirements3+ years’ experience as a Kitchen Manager in a high-volume QSR or fast-casual conceptExperience opening new restaurant locations from pre-opening through stabilizationStrong culinary foundation with hands-on cooking and line leadership experienceDemonstrated ability to manage peak service volumes of 300+ ticketsExperience hiring, training, and developing large BOH teamsAbility to work variable schedules including weekends, holidays, and peak periodsManagement certification, diploma, or culinary education considered an assetAbility to travel internationally for required training
Corporate CultureFounding leadership role in a landmark Canadian brand launchDirect involvement in setting national operating and training standardsClear growth runway as the brand expands across CanadaHigh-energy, fast-paced environment for operators who thrive under pressure
Contact Katelyn Querin at Katelyn.querin@jrossrecruiters.com or submit your resume in confidence.
