A children's organization in Red Deer seeks an enthusiastic Assistant General Manager to oversee membership sales, coach development, and member service. This full-time position requires working Tuesdays to Saturdays, including some evenings. Ideal candidates possess strong leadership and organizational skills, along with a passion for children and coaching. Flexible work from home options are available, offering a vibrant and supportive work environment.
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Benefits: Bonus based on performance Competitive salary Opportunity for advancement Training & development Wellness resources KidStrong Red Deer is growing our leadership team! If you love kids, and you love leadership and business, this may be the perfect role for you! The Assistant General Manager is a key role on our team. This leader will balance membership sales, member service and coach development to help grow our centre! This is a full time role that will require the candidate to work Tuesdays to Saturdays with some evening shifts. Responsibilities: Ensuring all prospects are followed up with in a timely manner, answering questions and enrolling prospects into membership. Book trial classes and following up with each trial on their experience, ultimately leading them to enrol as a member. Provide member service by replying to emails, texts and calls. Assisting the General Manager in hiring, training, onboarding new coaches. Assisting the General Manager in coach evaluations and development. Coaching a minimum of 10 classes per week. We offer competitive compensation, career path, continuing education opportunities and the ability to grow with the company. We offer a vibrant, fun and supportive work environment. If you are high energy, up beat, organized and driven, we want to talk to you! Flexible work from home options available. #J-18808-Ljbffr
A dynamic children's fitness company in Calgary is seeking an Assistant General Manager to lead membership sales efforts and provide outstanding customer service. This full-time role includes responsibilities for coaching, managing the lobby experience, and responding to member inquiries. Ideal candidates will possess strong organizational skills, the ability to lead teams, and a deep commitment to exceptional service. This position offers opportunities for growth and advancement.
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Benefits Bonus based on performance Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Wellness resources Job Description – Assistant General Manager The Assistant General Manager is a key leadership role in our organization. Primary Objective The primary objective of this role is to grow the centre’s member base. We do this by: Enrolling members by helping facilitate and lead the Amazing Trial Experience and providing timely follow up with all trials who didn’t close in centre. Vetting trials scheduled for today and tomorrow. Delivering an exceptional lobby experience for trials and members. Bringing the “hype” in the lobby. Responding in a timely manner to member service requests via phone, text and email. You are the lead for all ancillary revenue streams including camps, parents night out and birthday parties. You will ensure you have proper staffing coverage and staff training for these programs. The outcome of these objectives is growing the membership base and ancillary revenues. Duties and Expectations Membership Sales You will be scheduled for 10 hours per week of sales blocks. This will encompass activities such as following up with any trials that didn’t convert in centre, vetting trials scheduled for today and tomorrow, and lead outreach (days 1, 3, 5 8 touches). Lobby Experience You will be scheduled for two evening prime time lobby shifts and one weekend lobby shift per week for a total of 15 hours per week. In these blocks you will be running the Amazing Trial experience, converting as many trials as possible into members with the goal of 50% + closing rate. Member Service You will be scheduled for 10 hours per week to assist with member services. In these blocks you will respond to all texts, emails and voicemails left by members, assisting them with their requests. Coaching You will coach 5-10 hours per week. Schedule This is a full time schedule made up of 5 days per week, 8 hours per day. The work week must include either a Saturday or Sunday and can have two consecutive days off. Eg. Sunday through Thursday or Tuesday through Saturday. Prerequisites and DNA The ideal Assistant General Manager should be: Organized Emotionally balanced Competitive Intentional Lead from the front High Standards Professional Performer Mentor Coachable Great team mate Great leader #J-18808-Ljbffr
