WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
Job Summary
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
THE ROLE
This is a full-time role leading the social media team. In this role, you will work closely with the Vice President of Marketing to develop and execute the social media strategies across a variety of owned channels. You will guide the team responsible for organic social posting, social content development, and customer service. Your work will contribute to the success of key venue properties and a large volume of high-profile concerts and events, ranging from clubs to stadiums across Canada.
What This Role Will Do
Develop an elevated social media strategy for channels across Canada, inclusive of several promoter and venue profiles.
Create and execute content plans suitable for a variety of genres and artists, markets, and venue properties.
Post across several channels with high volume, high public visibility, and quick pace of output, always ensuring required approvals are in place.
Manage operations and provide leadership and professional guidance to the social media team.
Work in collaboration with Marketing leadership to achieve department goals and promote a collaborative team environment.
Identify and proactively address operational and strategic opportunities within the social media space.
Post night of show content for concerts, events, and festivals, including on weekends.
Serve as a key representative of the Marketing leadership team, developing relationships with internal and external stakeholders including key contacts at major social platforms.
Create, initiate, and support new opportunities to drive the business forward through social media.
Respond to high level issues in real time, including during evenings and weekends.
Manage, troubleshoot, and elevate customer service inquiries.
Present regular social media reporting to Leadership, along with data‑driven recommendations based on results.
Stay current on relevant social media platforms and opportunities that would be appropriate for Live Nation Canada’s channels.
Collaborate with and support other departments and areas of the business.
Work within shared calendars, tracking documents, and project management platforms.
Participate in special projects and perform other related duties as requested.
What This Person Will Bring
In‑depth knowledge of, and a minimum of 5 years of experience with key platforms including Facebook, Instagram, X, YouTube, Snap, TikTok, and other social media platforms.
3–5 years of experience leading a team.
While this is a 10‑6 in‑office role, availability to work on evenings and weekends will be required.
Proficiency with Google Workspace, Asana, Slack, Sprout, Canva, and other workplace tools.
A passion for events, marketing, and social media.
Clear and persuasive copywriting skills with the ability to adjust based on different formats, brands, and tones.
An exceptional ability to multi‑task, stay organized, and manage multiple tight deadlines and high volume across a team while staying adaptable to changing priorities and project needs.
Demonstrated ability to build and develop professional relationships.
Strong analytical skills to create impactful reporting, identify insights, and make data‑driven decisions.
A creative thinker and self‑starter who thrives in a high‑pressure environment and has the ability to take direction while also displaying strong personal initiative.
A positive, proactive attitude, incorporating integrity, confidentiality and discretion.
Ability to thrive within a team environment.
Benefits & Perks
HEALTH: Medical, dental and vision benefits for you and your family, along with employee assistant programs through Modern Health and ComPsych.
YOURSELF: Generous paid time off policy including holiday closures, and sick time for you and dependents, along with free concert tickets.
WEALTH: RRSP program with company match, stock program reimbursement.
FAMILY: New parent programs & support including caregiver leave and baby bonus, and infertility support.
CAREER: Tuition reimbursement, student loan repayment, internal growth and development programs & trainings.
OTHERS: Volunteer time off, crowdfunding network, gender reassignment support.
We thank all candidates for their interest, only those who will be selected for an interview will be contacted.
The expected compensation for this position in Ontario is: $85,000‑100,000.
Physical Requirements/Work Environment
Sits for extended periods of time at a computer station or work desk; stands and walks throughout the day; occasionally move about inside the office to access file cabinets, office machinery, etc.; uses hands and fingers to operate computers and office equipment for up to 8 hours each day; lifts up to 10 pounds regularly; exposed to typical office environment conditions and noise levels.
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, provincial and/or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case‑by‑case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
This job description is a summary of duties that are expected to be performed. Duties outlined on this job description may not be all‑inclusive, and can be modified at any time if requested by management. Live Nation Entertainment will never request payment, or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
#J-18808-Ljbffr
A leading live entertainment company in Toronto is seeking a full-time Social Media Manager to lead their social media team. This role involves developing and implementing social media strategies across various channels, managing a team, and collaborating with marketing leadership. The ideal candidate will have extensive experience with social media platforms and a passion for events and marketing, as well as strong analytical and copywriting skills. The position offers competitive compensation in the range of $85,000-$100,000. #J-18808-Ljbffr
Join to apply for the
Développeur Lead / Lead Software Developer
role at
Live Nation Entertainment
Job Summary (French)
DESCRIPTION DE POSTE - Développeur Lead
Emplacement : Québec, QC; Montréal, QC ou Toronto, ON
Division : Ticketmaster NA
Cadre hiérarchique : Directeur senior, développement logiciels
Modalités du contrat : Permanent, 37,5 heures par semaine
L’ÉQUIPE
Vous rejoindrez l'équipe diversifiée de développeurs dévoués et hautement qualifiés. Vous travaillerez en étroite collaboration avec d'autres développeurs, propriétaires de produits et gestionnaires, ainsi que des représentants de l'entreprise, pour fournir des services uniques, de haute qualité, efficaces, maintenables et faciles à utiliser. Le logiciel sur lequel vous travaillerez sera utilisé par des millions de personnes dans le monde entier.
LE POSTE
En tant que développeur lead, vous dirigerez le développement et la livraison de notre plateforme mondiale de consommation qui génère plus de 10 milliards de dollars de revenus annuels. Vous serez responsable de fournir des solutions de haute qualité, maintenables et performantes. Vous devez réfléchir à la résolution de problèmes techniques complexes et à la maintenance à long terme ainsi qu'au coût des changements des solutions logicielles, tout en guidant une équipe pour atteindre les objectifs de l'entreprise.
Vous mettez l'accent sur la collaboration et le soutien mutuel – partageant les flux de travail des projets avec des équipes réparties dans le monde entier, contribuant au code des services et applications mondiaux de base, et favorisant l'échange culturel entre les groupes de développement.
Merci de joindre votre CV en anglais à votre candidature.
VOTRE RÔLE
Diriger une équipe de développeurs de niveaux et de compétences variés
Participer et diriger les travaux de développement au sein d’équipes logicielles réparties à l’échelle mondiale
Fournir des conseils techniques à l'équipe, y compris les décisions d'architecture et de conception, les revues de code et la résolution de problèmes techniques
Prendre en charge l'intégralité du cycle de développement et de déploiement des logiciels et produits de votre équipe
Encourager et développer les développeurs dans leur métier grâce au mentorat et au leadership
Travailler avec la direction de développement pour aider à définir des objectifs SMART pour votre équipe et fournir des retours
Capacité à organiser, prioriser; multitâche tout en coordonnant les efforts de l'équipe, en rendant compte aux parties prenantes et à la direction de l'avancement des objectifs
Se connecter avec une série de parties prenantes pour recueillir autant d'informations que possible concernant le problème en question, et mettre en œuvre des stratégies à court et moyen terme pour faire évoluer les produits vers un succès futur (UX / Design / Produit / PMO…etc.)
Faire des recommandations techniques en dehors de l'équipe immédiate
Déboguer et trier les problèmes d'application en production, souvent pas les vôtres
Automatiser les tests, les déploiements, la performance et la récupération
CE QUE VOUS DEVEZ SAVOIR (COMPÉTENCES TECHNIQUES)
Expérience avérée en leadership
Expérience des méthodologies Agile
Compétences solides en développement backend
Expérience en langage de programmation Java 17/21 ou langages JVM connexes
Capacité prouvée à concevoir et à mettre en œuvre des API propres, évolutives et bien structurées
Expérience avec des frameworks modernes tels que Spring Boot
Expérience en développement piloté par les tests
Compréhension des pratiques d'intégration continue
Connaissance des tendances et pratiques actuelles en architecture logicielle
Expérience antérieure avec les modèles de conception et les principes SOLID
Expérience de travail avec AWS ou un autre fournisseur infonuagique
Expérience avec les serveurs CI/CD (Gitlab/Jenkins)
Expérience avec Docker et Kubernetes ou autre cadre d'orchestration/planification
Expérience de travail dans un environnement de développement Agile/Scrum
Connaissance pratique d'un ou plusieurs produits de base de données (Oracle, MySQL, PostgreSQL)
Compétences en communication solides et capacité à collaborer étroitement avec des membres d'équipe à distance
Capacité à communiquer clairement des sujets techniques à des personnes non techniques
Expérience dans le mentorat des membres de l'équipe et capacité à déléguer le travail en conséquence
VOUS-MÊME (COMPÉTENCES COMPORTEMENTALES)
Vous êtes autonome et proactif
Vous vous concentrez sur les résultats, les résultats souhaités et la meilleure façon de les atteindre
Vous pouvez envisager plusieurs approches et recommander la meilleure direction technique, y compris la logique et le raisonnement
Vous pouvez travailler avec une supervision minimale et améliorer une petite équipe grâce au mentorat et au leadership
Vous pouvez résoudre des problèmes techniques complexes par le débogage, la recherche et l'investigation
Vous favorisez la coopération et l'engagement au sein d'une équipe pour atteindre les objectifs et les livrables
Vous maintenez et favorisez les relations au sein, à travers et en dehors des limites organisationnelles
Vous êtes passionné par la technologie, le développement de logiciels et la transformation
Vous souhaitez constamment améliorer vos propres compétences, et la capacité de les transférer aux compétences des autres
CULTURE TICKETMASTER
Nous sommes fiers de faire partie de Live Nation Entertainment, la plus grande entreprise de divertissement au monde. Notre vision chez Ticketmaster est de connecter les gens du monde entier aux événements vivants qu’ils aiment. En tant que plus grande plateforme d’achat de billets au monde et premier fournisseur mondial d’outils et de services d’entreprise pour le secteur du divertissement, nous sommes les mieux placés pour concrétiser cette vision avec succès.
Nous faisons tout cela avec une passion intense pour les événements vivants et une culture inspirante et diversifiée animée par des leaders accessibles, des responsables attentifs et des équipes enthousiastes.
Nos valeurs : Fiabilité, Travail d’équipe, Intégrité, Appartenance. Nous nous engageons à bâtir une culture où chacun peut être lui-même, s’exprimer et s’épanouir. Ticketmaster Canada offre des mesures adaptées aux personnes handicapées pendant le processus d’embauche.
EXIGENCES LINGUISTIQUES
Le/la candidat.e sera appelé à interagir avec des clients, collègues, partenaires et fournisseurs, etc., anglophones. Une excellente maîtrise de l’anglais, tant à l’oral qu’à l’écrit, est requise. Une bonne maîtrise du français est encouragée.
Job Description (English)
Job Description - Lead Software Developer
Location: Quebec, QC; Montreal, QC or Toronto, ON
Division: Ticketmaster NA
Line Manager: Senior Director of Engineering
Contract Terms: Permanent, 37.5 hours per week
The Team
You will be joining the diverse team of dedicated, highly skilled engineers. As a Lead Backend Developer at Ticketmaster, you will be leading an engineering team and will be responsible for analyzing, coding, and maintaining the next generation of fan‑facing services for Ticketmaster, the global leader in ticket management for large‑scale sports and entertainment. You will work closely with other developers, product owners and managers, and representatives from the business, to deliver unique, high quality, efficient, maintainable, and easy to use services. The software you will work on will be used by millions of people worldwide.
The Job
In the role of Lead Backend Engineer, you will lead the development and delivery of our global Consumer Platform which drives over 10 billion dollars of revenue annually. You will be accountable for delivering high quality, maintainable and performant solutions. You must think about solving complex technical problems and the long‑term maintenance and cost of change of software solutions.
You will lead, manage, and inspire engineers to deliver the best ticketing experience across the globe. You will also help teams fulfill technical, operational, and business requirements. You will emphasize collaboration and mutual support – sharing project workflow with globally distributed teams, contributing code to core global services and applications, and cultural exchange between development groups.
This position may require you to occasionally work outside of standard business hours and participate in an on‑call rotation to provide support 24/7.
What You Will Be Doing
Lead a team of engineers of mixed levels and skill sets
Participate and drive development work across globally distributed software teams
Provide technical guidance to the team, including architecture and design decisions, code reviews, and technical problem‑solving
Own the full development and deployment cycle for your team’s software and product
Encourage and grow developers in their craft through mentorship and leadership
Work with Engineering Management to help set SMART goals for your team and provide feedback
Organize, prioritize; multitask while coordinating team efforts, reporting to stakeholders and management on the progress of goals
Connect with a series of stakeholders to gather as much information as possible regarding the problem at hand, and implement short to mid‑term strategies to evolve products for future success. (UX / Design / Product / PMO…etc.)
Make technical recommendations outside of the immediate team
Debug and triage production application issues, often not your own
Automate testing, deployments, performance, and recovery
What You Need to Know (or Technical Skills)
Proven leadership experience
Experience with Agile methodologies
Strong backend development skills
Java 17/21 programming language experience or related JVM languages
Proven ability to design and implement clean, scalable and well‑structured APIs
Experience with modern frameworks such as Spring Boot
Test‑Driven Development experience
Understanding of Continuous Integration practices
Knowledge of current software architectural trends and practices
Previous experience with Design Patterns and SOLID principles
Experience working with AWS or other Cloud Provider
Experience with CI/CD servers (Gitlab/Jenkins)
Experience with Docker and Kubernetes or other orchestration/scheduling framework
Experience working in an SOA development environment
Working knowledge of one or more database products (e.g. Oracle, MySQL, PostgreSQL)
Strong communication skills and the ability to collaborate closely with remote team members
Ability to clearly communicate technical topics to non‑technical people
Experience of mentoring team members and will delegate work accordingly
Nice to Have (Behavioral Skills)
You are autonomous and proactive
You focus on results and desired outcomes and how best to achieve them
You can consider multiple approaches and recommend the best technical direction
You can work with minimal supervision and improve a small team through mentorship and leadership
You can solve complex technical issues through debugging, research, and investigation
You promote cooperation and commitment within a team to achieve goals and deliverables
You maintain and foster relationships within, across, and external to organizational boundaries
You are passionate about technology, software development and transformation
You desire to continually improve your own skills, and ability to transfer that to the skills of others
Language Requirement
Due to the nature of the role, this position involves interacting with English‑speaking clients, colleagues, stakeholders, suppliers, and so forth. Therefore, a high level of proficiency in English, both verbal and written, is required. While a strong command of English is essential for this role, candidates with a working knowledge of French are also encouraged to apply.
Accident Accommodations
Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities during the job application process. If you have difficulty using our online application system and need an accommodation due to a disability, please email accessibilitycanada@ticketmaster.ca. Please note this inbox is limited to accommodation requests; resumes submitted to this inbox will not be considered.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Engineering and Information Technology
Industries
Entertainment Providers
Referrals
Referrals increase your chances of interviewing at Live Nation Entertainment by 2x
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Une entreprise de divertissement mondiale recherche un Développeur Lead expérimenté pour gérer une équipe et superviser le développement d'une plateforme générant des milliards de dollars. Le candidat idéal aura une forte expertise en développement backend, notamment en Java, et une expérience avérée en leadership. Ce poste offre une opportunité de travailler dans un environnement dynamique et international, avec la possibilité de mentorat et de croissance professionnelle. #J-18808-Ljbffr
