Job Overview
London Drugs is looking for a client‑focused technology expert to share enthusiasm and expertise for all things related to Computers, Audio Visual Equipment, Mobile Phones, Electronics, and Photographic equipment. The role involves helping customers choose the right technical products and providing knowledgeable sales assistance.
What’s the job about?
The job of a London Drugs
TECH Specialist
is to provide sales assistance to customers in all technical areas of the store including Computers, Audio Visual Equipment, Mobile Phones, Electronics, and Photographic equipment.
Roles and responsibilities
Work independently to advise clients on specific products and services across the Computer, Audio Video, and Photo/Electronics departments.
Position London Drugs as a destination for trusted experts in consumer electronics technology.
Provide quality service in a professional, courteous, and helpful manner.
Stay up‑to‑date on new technology/products and attend product knowledge seminars.
Perform inventory counts, merchandise, and maintain the professional sales image of the department.
What we’re looking for
Proven skills to provide advice and guidance to customers on products, services, and store promotions.
Ability to work in a fast‑paced retail environment, including evenings and weekends.
Clear and positive communication with customers, vendors, employees, and management.
Professional image and demeanor that reflects positively on the London Drugs brand.
Past experience selling Computers, Audio Visual Equipment, Mobile Phones, or Photo/Electronics.
Benefits
Competitive pay that rewards strong and consistent performance.
Flexible and varied schedules.
Access to extensive product training and development opportunities.
A high‑energy and varied workplace that strives for and rewards excellence.
A comprehensive benefits program including:
Team‑member discounts on in‑store purchases.
Ongoing in‑house training and education courses.
Employee family assistance program (free confidential counseling).
Employee recognition program (tangible rewards for great work).
Community involvement (giving back to our communities).
Equal Opportunity Statement
London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. We will provide accommodations during the recruitment process upon request.
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Department Manager, Cosmetics
Responsibilities
The Department Manager, Cosmetics is responsible for directing cosmetic department employees to maintain merchandising, customer service, and operational standards within the department. The Department Manager is responsible for hiring, scheduling, and payroll, as well as the ongoing training and development of staff. The position leads the department towards achieving company goals and objectives, including financial benchmarks in sales, inventory control and payroll. In addition to the above duties, this a customer service position which requires a great deal of customer contact.
Qualifications
Preference will be given to applicants with a minimum three years of management retail experience. Applicants without management experience may also be considered.
Required: extensive knowledge of cosmetic products, strong skills in merchandising and creative display of product, professional sales experience, ability to enforce company policies and procedures, effective communication with customers, vendors, employees, and management.
Desired: well organized, supervisory delegation and leadership skills, positive attitude, desire to support company initiatives, commitment to achieving company objectives.
Benefits
Comprehensive medical, dental, prescription drug, and vision coverage for you and your family
Company matched RRSPs to help plan for your future
Employee discounts
Post‑secondary entrance scholarships for you or your children
Work Hours & Mobility
Employees will be scheduled 40 hours per week and must be available to work a flexible schedule, Monday through Sunday, for day and evening shifts. From time to time, the successful candidate may be required to transfer from one store to another, or work in other locations depending on organizational need and career development opportunities. Transportation to the store is the responsibility of the employee.
Equal Opportunity Employer
London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills.
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Join as a retail technology consultant, where your expertise will guide customers in selecting Electronics, Audio Visual Equipment, and more. Experience the thrill of sharing your enthusiasm for technology while assisting clients with their purchases.
In this consultant role, you'd provide essential sales assistance across various departments, ensuring customers receive knowledgeable support. Your professional demeanor and clear communication will reflect positively on the brand. Continuous engagement with product knowledge will empower you to serve customers better and stay ahead of tech industry trends.
Key Responsibilities:
• Advise and assist clients on technical services
• Position the store as a trusted electronic destination
• Provide a high standard of service with courtesy
• Stay informed through product seminars and training
• Oversee inventory and uphold sales image
Requirements:
• Proven ability to offer expert product guidance
• Experience in a retail environment, particularly in electronics
• Strong communication skills for client interaction
• Professional demeanor that enhances store reputation
• Previous sales experience in technology products
Leverage your technology expertise to engage customers in an inspiring retail atmosphere, assisting them in their electronic purchases.
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Not just a job... a community... a partnership... a team... You’ll experience them both at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! Our state‑of‑the‑art Loss Prevention Department in British Columbia currently has an opportunity for:
Response Centre Specialist
At London Drugs, we thrive on finding new ways to take care of people, every day. We go above and beyond the expected to take care of people and make their lives less complicated.
Responsibilities and Primary Functions
Protect all company assets and reduce losses.
Remote monitoring of designated company locations.
Provide dispatch information to emergency responders as appropriate.
Provide support to our internal customers.
Prepare incident reports and evidence packages to meet both companies and required legal standard.
Conduct daily assigned compliance audits.
Conduct telephone interviews.
Qualifications
Possess a current provincial security worker license with a security guard designation (e.g., BST training).
First Aid & W.H.I.M.I.S. training.
Basic working knowledge of computers, networks and security systems (CCTV, remote video, access control, etc.).
Understanding of criminal code sections applicable to Loss Prevention and protocols pertaining to the collection and handling of evidence.
Working knowledge of retail loss prevention and security practices.
Education in the areas of criminology, emergency management, justice or security management is an asset.
Skills & Abilities
Ability to adhere to business phone etiquette while ensuring a positive customer experience.
Ability to maintain professional and effective demeanor in critical incidences. Demonstrated ability to provide instruction, remain calm and respond with good judgment and clarity in emergency situations.
Ability to work independently in a varied and demanding environment while maintaining objectivity.
Strong time management, organizational & prioritization skills.
Ability to maintain confidentiality of all company information, procedures, facilities systems and investigations.
Ability to interview, gain relevant information in a non-confrontational manner.
Benefits
Comprehensive medical, dental, prescription drug and vision coverage for you and your family.
Company matched RRSPs.
Employee Discount Program.
Postsecondary Entrance Scholarships for you or your children.
Community Involvement.
Employment Details
We offer advancement opportunities through our promote‑from‑within policies. Starting pay will fall within the salary range indicated and may vary based on job‑related experience, knowledge and education. This is a part‑time position. Candidates must be available to work a flexible schedule, Monday through Sunday, and will be scheduled on a rotational basis for afternoon, evening and weekend shifts.
We will provide accommodations during the recruitment process upon request.
London Drugs may collect, use, and/or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization for the purpose of checking references or gathering other information to support an assessment of your candidacy.
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Overview
Loss Prevention Supervisor – Head Office, Richmond, BC.
Responsibilities
Protect all company assets and reduce losses.
Supervise Loss Prevention team, including scheduling, training, and performance management.
Monitor inventory loss and crime trends; meet shrink targets, lead investigations and ensure appropriate emergency response.
Maintain effective liaison with public safety authorities, law enforcement, vendors, and other security professionals.
Be cognizant of and report issues which could adversely affect morale of employees.
Ensure compliance with licensing, regulatory requirements and company policies.
Oversee the use of physical security systems and ensure safe, legal, ethical practices.
Maintain accurate records, complete payroll and administrative tasks, and ensure documentation meets standards.
Deliver approved training programs and support team development.
Operate the prescribed store level Loss Prevention, security, and audit programs.
Represent Loss Prevention in interdepartmental meetings and lead collaborative projects.
Respond to after‑hours emergencies and attend select locations as required.
Travel to company locations or industry events as needed.
Carry communication tools, keys, access cards and codes to attend and open select locations for emergencies.
Qualifications
Demonstrated interpersonal, conflict resolution, collaboration, and communication skills.
Ability to stay calm and respond with good judgment in emergency situations.
Demonstrated ability to work under strict confidentiality.
Highly organized and able to adapt to shifting priorities.
Strong supervisory and leadership skills with effective delegation and follow‑up.
Conscientious in meeting schedules and deadlines.
Strong strategic and critical thinking skills.
Ability to assess, plan, and respond to crime trends and vulnerabilities.
Proficient in Microsoft Office and BI tools is an asset.
Willingness to assist others and pursue self‑development and training.
Education & Knowledge
Formal education in security operations, criminal justice, or related field, or equivalent combination of education and experience.
Understanding of retail loss prevention practices, security systems, applicable laws and regulations.
Provincial security worker license and tactical training (depending on jurisdiction).
Understanding rights and obligations for arrest and application of force.
Industry certifications such as LPQ, CFI, or APP are preferred.
Experience in coaching, conflict management, and structured interview techniques.
Completion of London Drugs leadership and LP training programs or equivalents.
First Aid.
Intermediate computer skills (Windows, Office).
Benefits
Comprehensive medical, dental, prescription drug, and vision coverage for you and your family.
Company matched RRSPs.
Employee Discount Program.
Post‑secondary Entrance Scholarships for you or your children.
Community involvement opportunities.
Schedule and Requirements
Full‑time position requiring flexible schedule Monday through Sunday, including evenings and weekends. Valid Class 5 driver’s license required. Some travel will be required at times.
Apply
We encourage candidates with the necessary skills and expertise to apply and join our team.
EEO Statement
London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We will provide accommodations during the recruitment process upon request.
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Steer the cosmetics department at London Drugs as a Department Manager, focusing on customer engagement, merchandising, and team leadership.
As the Department Manager, Cosmetics, you will guide your team in delivering superior service and maintaining high operational standards. Your responsibilities include hiring, scheduling, payroll, and staff training. You will drive financial performance by focusing on sales goals and effective inventory control while ensuring a positive customer experience.
Key Responsibilities:
• Direct employees in achieving high service standards
• Hire, schedule, and manage ongoing training
• Oversee payroll and operational efficiency
• Lead the department in meeting sales and inventory objectives
• Ensure adherence to company policies
Requirements:
• Three years of management retail experience preferred
• In-depth knowledge of cosmetic products a must
• Strong merchandising and display abilities
• Proven professional sales skills
• Effective communication across stakeholders
Manifest your leadership and drive success in the cosmetics department at London Drugs.
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Join London Drugs as a Lead Loss Prevention Supervisor in Richmond, BC, focusing on team leadership and security strategies. This role requires flexibility, overseeing assets and employee safety.
As a key player in Loss Prevention, you will supervise a dedicated team, manage scheduling, and ensure compliance with safety regulations. You will monitor shrink metrics, develop training programs, and maintain strong ties with law enforcement agencies. Your expertise will contribute to effective loss prevention strategies.
Key Responsibilities:
• Supervise scheduling, training, and performance management
• Monitor crime trends and inventory loss
• Liaise with public safety and security professionals
• Oversee physical security systems and compliance
• Represent Loss Prevention in interdepartmental meetings
Requirements:
• Proven leadership and critical thinking skills
• Strong interpersonal and communication abilities
• Formal education in criminal justice or security operations
• Proficient with Microsoft Office and BI tools
• Active security worker license required
Lead security initiatives at London Drugs and protect company assets while enhancing team morale.
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Enhance safety as a Loss Prevention Response Centre Specialist at London Drugs. This part-time role includes remote monitoring, providing dispatch support, and preparing reports.
At London Drugs, we are looking for an innovative individual to serve as our Response Centre Specialist in British Columbia. This position entails monitoring designated locations to prevent losses, supporting emergency dispatch, and assisting internal customers. Candidates should possess a security worker license and First Aid training, along with a proactive approach to incident management.
Key Responsibilities:
• Mitigate losses by protecting company resources
• Conduct remote monitoring of various locations
• Provide accurate dispatch to emergency teams
• Prepare incident reports complying with legal standards
• Carry out daily compliance audits and interviews
Requirements:
• Current provincial security worker license
• Certified in First Aid & WHMIS
• Familiarity with security systems including CCTV
• Knowledge of retail safety practices
• Education in criminology or security management preferred
Join London Drugs and apply your security knowledge to create a safer environment.
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