Overview As a valued London Drugs and TLD family member, the opportunities for career growth are unlimited! TLD is currently hiring for: General Manager TLD Location: Richmond, BC Employment Type: Full Time Reports To: Vice President, Technology Solutions About TLD TLD, a division of London Drugs, is a leading provider of IT and Audio Visual (AV) technology solutions across Western Canada. For more than 40 years, we’ve delivered integrated technology services backed by exceptional customer support, strong vendor partnerships, and a collaborative team of specialists in sales, engineering, operations, and service. We put people first — our clients, our partners, and our team. That commitment drives everything we do. The Opportunity We’re seeking a General Manager to lead our TLD division and drive strategic growth initiatives across IT and AV solutions. This senior leadership role oversees financial performance, sales strategy, operations, vendor relationships, and team development. You will shape long term strategy while ensuring exceptional customer experiences and sustainable business results. What You’ll Do Leadership & People Management Lead a diverse team with a focus on collaboration, coaching, and continuous development Support recruitment, performance management, and succession planning Foster a positive, inclusive culture aligned with TLD’s values Financial & Business Management Own full P&L management, budgeting, forecasting, and financial reporting Drive margin improvement, cost efficiency, and long term growth Oversee commission structures, incentive programs, and financial governance Vendor & Partner Management Build and strengthen relationships with key IT and AV vendors and distributors Negotiate pricing, agreements, MDF, and program participation Lead vendor business reviews and evaluate new partnership opportunities Sales Strategy & Market Growth Guide sales strategy, solution focus, and market positioning Support complex deal analysis, RFP responses, pricing, and contract evaluation Oversee forecasting, pipeline insights, and performance reporting Operations & Service Excellence Oversee operational structure, resource planning, and workflow optimization Drive adoption of modern systems, automation, and data driven processes Ensure strong service quality, project execution, and operational governance Marketing & Brand Alignment Provide oversight on marketing strategy, brand consistency, and partner marketing Approve campaigns, digital content, and external communications What You Bring A strong ability to translate business goals into clear strategies, priorities, and measurable outcomes Proven leadership experience with the ability to motivate, coach, and develop teams Strong communication, analytical, and strategic thinking abilities Ability to manage multiple priorities in a fast paced environment Post secondary education in Business, Marketing, Commerce, or related field Knowledge or experience in IT, Computer Science, or Audio Visual technology Why Join TLD Lead a seasoned IT and AV team in an established, growing organization where your leadership drives our future direction Comprehensive medical, dental, vision, and prescription coverage that supports your overall well being London Drugs Employee Discount offering meaningful savings across a wide range of products Ongoing training, certifications, and professional development to support your continued growth as a leader Employee Family Assistance Program providing confidential support and resources when you need them A people first culture that recognizes impact, values strong leadership, and empowers you to do your best work To apply To apply please click on this link below. TLD General Manager | TLD - IT & AV Solutions Provider TLD is an equal opportunity employer committed to building an inclusive and diverse workforce. We welcome applicants from all backgrounds, perspectives, and experiences. We will provide accommodations during the recruitment process upon request. The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Be advised, TLD does not use third party recruitment services. #J-18808-Ljbffr
A leading technology solutions provider in Richmond, BC is seeking a General Manager to lead its TLD division. The ideal candidate will drive strategic growth in IT and AV solutions, oversee operations, and manage vendor relationships. Responsibilities include P&L management and shaping long-term strategy. Candidates should have strong leadership and analytical skills along with relevant educational background. Competitive compensation and a supportive work culture are offered. #J-18808-Ljbffr
Lead the IT and AV division as a General Manager. Focus on strategic growth, financial performance, and team development while ensuring exceptional customer service in a full-time leadership role. In this senior position, you will steer critical initiatives in financial management, sales strategy, and vendor partnerships. Key skills include leadership, operational excellence, and strategic planning, all aimed at driving business success. Shape a vibrant team culture and foster collaboration while achieving top-notch client experiences. Key Responsibilities: • Manage full P&L, budgets, and financial reports • Drive sales strategy and market positioning • Oversee vendor relationships and partnership negotiations • Optimize operations with modern systems and workflows • Ensure service quality and project execution excellence Requirements: • Strong leadership and team development experience • Post-secondary education in Business or related field • Knowledge of IT, Computer Science, or AV technology • Proven track record in managing multiple priorities • Excellent communication and analytical skills Elevate your career as you lead a dedicated team toward achieving operational excellence and impactful client solutions. #J-18808-Ljbffr
Lead the IT and AV division as a General Manager. Focus on strategic growth, financial performance, and team development while ensuring exceptional customer service in a full-time leadership role.
In this senior position, you will steer critical initiatives in financial management, sales strategy, and vendor partnerships. Key skills include leadership, operational excellence, and strategic planning, all aimed at driving business success. Shape a vibrant team culture and foster collaboration while achieving top-notch client experiences.
Key Responsibilities:
• Manage full P&L, budgets, and financial reports
• Drive sales strategy and market positioning
• Oversee vendor relationships and partnership negotiations
• Optimize operations with modern systems and workflows
• Ensure service quality and project execution excellence
Requirements:
• Strong leadership and team development experience
• Post-secondary education in Business or related field
• Knowledge of IT, Computer Science, or AV technology
• Proven track record in managing multiple priorities
• Excellent communication and analytical skills
Elevate your career as you lead a dedicated team toward achieving operational excellence and impactful client solutions.
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Overview
As a valued London Drugs family member, the opportunities for career growth are unlimited! Here is a great chance for you to grow your skills and experience.
Our
Richmond Head Office
currently has opportunities for:
Data Analyst
The Data Analyst is responsible for supporting analytical projects, building dashboards, and delivering insights that drive business performance across the merchandise services organization. This role partners with the Manager, Master Data Management and cross-functional teams to conduct analyses, automate reporting, and provide data-driven recommendations across planning, pricing, space, and promotional functions.
This is a foundational role in building the company\'s analytical capabilities, requiring someone who can extract and transform data, develop visualizations, and translate analytical findings into actionable insights for business stakeholders.
As with all positions, this person embodies the core essence of the London Drugs Brand Framework by always going above and beyond the expected.
Key Responsibilities
Data Extraction & Analysis:
Extract data from multiple systems using SQL and other data extraction tools to support analytical requests
Conduct data analysis to identify trends, patterns, and insights across merchandise services functions
Perform data validation and quality checks to ensure accuracy and reliability of analytical work products
Clean and transform raw data into analysis-ready datasets using analytical platforms
Support ad-hoc analytical requests from Manager, Master Data Management and functional leaders
Dashboard & Visualization Development:
Build and maintain dashboards and visualizations using business intelligence tools to track key performance metrics
Develop automated reporting solutions that reduce manual effort and improve data timeliness
Design clear, compelling visualizations that communicate insights effectively to business audiences
Partner with functional teams to understand reporting requirements and dashboard preferences
Maintain dashboard accuracy through regular data refreshes and validation processes
Analytical Project Support:
Support strategic analytical projects including category performance analysis, pricing studies, and promotional effectiveness reviews
Conduct research and data gathering to support business cases and strategic recommendations
Build analytical models and tools to improve efficiency and quality of recurring analyses
Document analytical methodologies, assumptions, and data sources to ensure reproducibility
Prepare presentations and summaries of analytical findings for stakeholder review
Cross-Functional Analytical Support:
Partner with Planning, Pricing, Space, and other functional teams to deliver analytical support
Translate business questions into analytical approaches and data requirements
Conduct analyses that integrate data across multiple functions to provide holistic business insights
Communicate findings clearly to business stakeholders with varying levels of analytical sophistication
Identify data gaps and partner with IT and Master Data Management to address data availability issues
Platform Development & Automation:
Support implementation and optimization of analytical platforms and tools
Build automated workflows that streamline data extraction, transformation, and reporting processes
Develop reusable analytical templates and frameworks to improve consistency and efficiency
Test and validate analytical tools and processes to ensure accuracy and reliability
Document technical processes and create user guides to enable self-service analytics
Education & Experience
Required Qualifications:
Strong proficiency in SQL for data extraction, transformation, and analysis
Advanced Excel skills including pivot tables, formulas, and data modeling
Experience with business intelligence and data visualization tools
Strong analytical and problem-solving skills with attention to detail
Excellent communication skills; ability to translate data into clear insights for business audiences
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Preferred Qualifications:
Experience with retail data including sales, inventory, pricing, or customer analytics
Familiarity with advanced analytical platforms
Experience with statistical software or programming languages
Knowledge of data warehousing concepts and cloud-based analytics platforms
Experience supporting cross-functional analytical projects
If you are a well organized, self-motivated, individual who has a positive attitude, a desire to support Company initiatives, and a commitment to achieving Company objectives, then we have the opportunity for you to excel!
If you are interested in exploring opportunities but not sure where to start, talk to your Manager about this posting.
London Drugs is an equal opportunity employer. The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required.
#J-18808-Ljbffr
Drive business performance as a highly proficient Data Analyst. Leverage SQL and analytical platforms to extract data, develop visualizations, and automate reporting for strategic decision-making.
In this pivotal role, you will work alongside various teams to support analytical projects and business initiatives. Your responsibilities will include validating data, conducting trend analysis, and effectively communicating insights to stakeholders. Strong proficiency in analytics and problem-solving is crucial for success.
Key Responsibilities:
• Extract and validate data to support analyses
• Develop automated reporting processes for business metrics
• Build compelling dashboards that visualize performance insights
• Document analytical methodologies for reproducibility
• Collaborate cross-functionally to translate business inquiries
Requirements:
• Proficient in SQL and data transformation techniques
• Advanced Excel skills required for modeling
• Experience with business intelligence data visualization
• Strong analytical skills with a focus on detail
• Excellent organizational skills to handle multiple tasks
Elevate the analytical capabilities of your organization, providing valuable insights that guide crucial business strategies.
#J-18808-Ljbffr
Overview
As a valued London Drugs and TLD family member, the opportunities for career growth are unlimited!
TLD is currently hiring for:
General Manager TLD
Location : Richmond, BC
Employment Type : Full Time
Reports To : Vice President, Technology Solutions
About TLD
TLD, a division of London Drugs, is a leading provider of IT and Audio Visual (AV) technology solutions across Western Canada. For more than 40 years, we’ve delivered integrated technology services backed by exceptional customer support, strong vendor partnerships, and a collaborative team of specialists in sales, engineering, operations, and service. We put people first — our clients, our partners, and our team. That commitment drives everything we do.
The Opportunity
We’re seeking a General Manager to lead our TLD division and drive strategic growth initiatives across IT and AV solutions. This senior leadership role oversees financial performance, sales strategy, operations, vendor relationships, and team development. You will shape long term strategy while ensuring exceptional customer experiences and sustainable business results.
What You’ll Do
Leadership & People Management
Lead a diverse team with a focus on collaboration, coaching, and continuous development
Support recruitment, performance management, and succession planning
Foster a positive, inclusive culture aligned with TLD’s values
Financial & Business Management
Own full P&L management, budgeting, forecasting, and financial reporting
Drive margin improvement, cost efficiency, and long term growth
Oversee commission structures, incentive programs, and financial governance
Vendor & Partner Management
Build and strengthen relationships with key IT and AV vendors and distributors
Negotiate pricing, agreements, MDF, and program participation
Lead vendor business reviews and evaluate new partnership opportunities
Sales Strategy & Market Growth
Guide sales strategy, solution focus, and market positioning
Support complex deal analysis, RFP responses, pricing, and contract evaluation
Oversee forecasting, pipeline insights, and performance reporting
Operations & Service Excellence
Oversee operational structure, resource planning, and workflow optimization
Drive adoption of modern systems, automation, and data driven processes
Ensure strong service quality, project execution, and operational governance
Marketing & Brand Alignment
Provide oversight on marketing strategy, brand consistency, and partner marketing
Approve campaigns, digital content, and external communications
What You Bring
A strong ability to translate business goals into clear strategies, priorities, and measurable outcomes
Proven leadership experience with the ability to motivate, coach, and develop teams
Strong communication, analytical, and strategic thinking abilities
Ability to manage multiple priorities in a fast paced environment
Post secondary education in Business, Marketing, Commerce, or related field
Knowledge or experience in IT, Computer Science, or Audio Visual technology
Why Join TLD
Lead a seasoned IT and AV team in an established, growing organization where your leadership drives our future direction
Comprehensive medical, dental, vision, and prescription coverage that supports your overall well being
London Drugs Employee Discount offering meaningful savings across a wide range of products
Ongoing training, certifications, and professional development to support your continued growth as a leader
Employee Family Assistance Program providing confidential support and resources when you need them
A people first culture that recognizes impact, values strong leadership, and empowers you to do your best work
To apply
To apply please click on this link below.
TLD General Manager | TLD - IT & AV Solutions Provider
TLD is an equal opportunity employer committed to building an inclusive and diverse workforce. We welcome applicants from all backgrounds, perspectives, and experiences. We will provide accommodations during the recruitment process upon request.
The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Be advised, TLD does not use third party recruitment services.
#J-18808-Ljbffr
A well-known retail organization located in Richmond is seeking a Data Analyst to enhance its analytical capabilities. This role involves data extraction using SQL, creating dashboards, and supporting cross-functional teams with insights that drive business performance. Ideal candidates will have advanced Excel skills, proficiency in business intelligence tools, and strong analytical abilities. The company values self-motivated individuals eager to contribute to team objectives. This is an excellent opportunity for professional growth. #J-18808-Ljbffr
A leading technology solutions provider in Richmond, BC is seeking a General Manager to lead its TLD division. The ideal candidate will drive strategic growth in IT and AV solutions, oversee operations, and manage vendor relationships. Responsibilities include P&L management and shaping long-term strategy. Candidates should have strong leadership and analytical skills along with relevant educational background. Competitive compensation and a supportive work culture are offered. #J-18808-Ljbffr
Department Manager, Cosmetics
The Cosmetic Department Manager is responsible for directing Cosmetics staff to maintain merchandising, customer service, and operational standards within the department. The Department Manager is responsible for hiring, scheduling, and payroll, as well as the ongoing training and development of staff. The Department Manager leads the department towards achieving company goals and objectives, including financial benchmarks in sales, inventory control and payroll. In addition to the above duties, this is also a customer service position which requires a great deal of customer contact. Accordingly, applicants must be able to work effectively in a fast paced environment while at the same time providing quality service in a professional, courteous, and helpful manner.
Minimum requirements to be considered for this position
One or more years experience as an Assistant Cosmetic Department Manager.
A current performance review indicating that you are considered ready for promotion.
Successful completion of all management training courses that are mandatory for your current position (refer to the current Required Training chart on the Employee Portal).
Extensive knowledge of Cosmetic products.
Professional sales experience.
Strong skills in merchandising and creative display of product.
A positive attitude, support of Company initiatives, and commitment to achieving Company objectives. Proven ability to build the business.
Dedication to following and enforcing all Company policies, procedures, and standards.
Ability to communicate effectively with customers, vendors, employees, and management.
Well organized, able to work independently.
Sound supervisory, delegation, and leadership skills.
Ability to train, coach, and develop employees in their current position and in preparation for advancement.
London Drugs is an equal opportunity employer.
The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required.
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