Take your career to new heights with Loopio! ????✨ Loopio is a workplace that unleashes learning and growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit, and are eager to grow their careers. At Loopio, we genuinely support each other—because true success comes from working as #oneteam. We’re looking for a Director of Software Development to lead our RFX I/O Mission Team, which is responsible for the systems that power how customers bring RFPs, RFIs, and other formal procurement documents into the Loopio platform and deliver winning proposals back out. This includes our document ingestion pipelines, portal integrations, AI‑assisted import experiences, and the emerging intelligence layer that makes content extraction smarter and faster. This is a strategic and deeply technical leadership role for someone who has solved hard document processing problems before, parsing complex formats, building reliable ingestion pipelines, and applying AI/ML to improve accuracy and reduce manual effort. You’ll lead multiple engineering pods, including other managers, and work closely with Product, Data Science, Infrastructure, and Design to shape how customers interact with proposal documents at scale. Note: This is an existing vacancy on the team What You’ll Be Doing: Leadership & Team Development Lead and grow multiple engineering pods, including supporting other managers and technical leads. Foster a high‑performing, inclusive engineering culture centered on accountability, autonomy, and craft. Mentor and develop engineering leaders through coaching, clear feedback, and career investment. Attract, retain, and nurture top technical talent. Technical Direction & Architecture Drive the architecture and evolution of Loopio’s document ingestion and processing platform, covering source documents (Word, Excel, PowerPoint, PDF) and customer portal integrations. Partner with Data and ML teams to integrate AI‑powered extraction, auto‑mapping, conditional logic detection, and document understanding models into the import pipeline. Make technical decisions that balance short‑term velocity with long‑term scalability, accuracy, and maintainability. Provide hands‑on architectural guidance to ensure robust handling of complex, unstructured, and non‑standard document formats. Execution & Delivery Oversee planning, prioritization, and execution across multiple pods, ensuring delivery against a roadmap that directly impacts customer retention and deal conversion. Collaborate with Product and Design partners to translate customer pain points into reliable, intelligent ingestion experiences. Proactively manage technical dependencies, risks, and cross‑team coordination – particularly across import, export, and portal integration workstreams. Operational Excellence Champion high‑quality engineering practices including observability, testing, and performance optimization across ingestion and processing systems. Lead incident response and root cause analysis for document processing failures. Continuously refine workflows, tooling, and delivery processes for team efficiency. Cross‑Functional Collaboration Serve as a key technical voice in strategic planning for the RFX I/O Mission Roadmap. Collaborate with Data, Infrastructure, and Platform teams on scalable solutions for document parsing, indexing, and content structuring. Effectively communicate technical decisions and trade‑offs to stakeholders across the business, including senior leadership. Innovation & Emerging Technologies Explore and implement AI/ML techniques to improve document understanding, intelligent field extraction, and automation of repetitive manual tasks in the ingestion process. Keep up with trends in document AI, unstructured data processing, LLM‑based extraction, and enterprise portal integrations. Encourage experimentation in how users interact with complex procurement documents, reducing friction throughout the proposal process. What You’ll Bring to the Team: 10+ years of experience in software development, including 3–5+ years in engineering leadership roles. Proven success managing and scaling multiple engineering pods and/or other managers. Experience building and scaling document ingestion and processing systems – handling complex, real‑world file formats reliably at scale. Technical fluency in building reliable backend systems, with experience navigating the complexity of real‑world document formats and data quality challenges. Familiarity with AI/ML applied to document understanding – such as extraction, classification, layout analysis, or structured data recognition. Excellent communication skills, with the ability to connect technical decisions to business outcomes. Track record of building inclusive, high‑trust team environments. Bachelor’s or Master’s degree in Computer Science or related field – or equivalent industry experience. Bonus Points for: Experience with structured and unstructured document formats (DOCX, XLSX, PPTX, PDF) and their parsing challenges. Background in ML/AI pipelines applied to document processing, OCR, or NLP‑based extraction. Experience with SaaS platforms, especially multi‑tenant architectures. Prior work on products where accuracy and user trust in automated processing were critical success metrics. Where You’ll Work ???? Loopio is a remote‑first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from. Our employees (or Loopers, as we call ourselves!) live and work in ???????? Canada (British Columbia and Ontario), ???????? London, and ???????? India (specifically in Gujarat, Maharashtra, and Bengaluru). The majority of our team is based in ON and BC, which means these employees live and work remotely within a 300km radius of Toronto (within Ontario) and Vancouver (Within BC). We offer flexible co‑working locations available to Loopers in ON and BC. Those based in ON have the option of working out of our convenient co‑working space located in the heart of Downtown Toronto and a 12‑minute walk from Union Station. BC Loopers have the option to work centrally in Vancouver. It is whatever works best for you! You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) with core sync hours and focus time for heads‑down work ???????? during the workday. We encourage asynchronous collaboration to effectively work as a global #OneTeam! Why You’ll ♥️ Working at Loopio Your manager supports your development by providing ongoing feedback and regular 1‑on‑1s, we leverage Lattice for our 1:1s and performance conversations. You will have the opportunity to elevate ???? your craft and the opportunity to explore your creativity, with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact. We offer a wide range of health and wellness benefits to support your physical and mental well‑being, starting day 1️⃣ with Loopio. We’ll set you up to work remotely with a MacBook laptop ????, a monthly phone and internet subsidy, and a work‑from‑home budget to help get your home office all set up. You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment. Participate in ???? townhalls, AMA (Ask‑Me‑Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam! Our four active Employee Resource Groups offer opportunities for employees to learn and connect year‑round. You’ll be a part of an award‑winning workplace ????with an opportunity to make a big impact on the business. Questioning your qualifications? Read this ‼️ Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups. Whether or not your experience ✅ checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we’ve created prompts in the application for you to share more about yourself. If you’ve made a career transition (or a few!), you’re self‑taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table. AI in Recruitment ???????????? At Loopio, we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, transcription and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines. AI Usage in Interviews ???? The Loopio interview process is designed to help us better understand your professional experiences, as well as your unique perspective and approach to delivery and collaboration. To ensure a fair and accurate assessment, we expect candidates to refrain from using AI‑generated content to produce responses to our interview questions during the live interview, as our goal is to evaluate your own knowledge and problem‑solving abilities – not those of an AI assistant. If AI‑generated responses are identified during the interview, Loopio reserves the right to disqualify candidates from the interview process. For specific roles that include a take‑home assignment, our AI Interviewee Policy allows the use of AI for initial support; however, the final submission must be a true reflection of your personal insights, skills and decision‑making. Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team (work@loopio.com) should you require accommodations at any point during our virtual interview processes. #J-18808-Ljbffr
Elevate your career as a Software Development Director. Spearhead strategic document processing solutions, leveraging AI to transform procurement workflows while fostering an inclusive, high-performing engineering culture. This is a pivotal leadership position overseeing multiple engineering pods. You will focus on building robust document ingestion platforms and enhancing processes with AI/ML technologies. The role requires collaboration across Product, Data Science, Infrastructure, and Design, ensuring impactful customer interactions with proposal documents. Key Responsibilities: • Lead and develop multiple engineering teams • Drive architecture for document ingestion systems • Collaborate with data teams for AI integration • Oversee planning and execution of projects • Champion high-quality engineering practices Requirements: • 10+ years in software development experience • 3-5 years of engineering leadership • Proven track record in document processing • Familiarity with AI/ML applications • Excellent communication skills with stakeholders Embrace the challenge of leading technical innovation that drives customer success and enhances the proposal process across diverse document formats. #J-18808-Ljbffr
A leading technology firm is seeking a Director of Software Development to lead their RFX I/O Mission Team. This strategic role involves enhancing document ingestion systems and fostering a high-performing engineering culture. The ideal candidate will have over 10 years in software development, including leadership experience. With a strong focus on AI/ML integration and collaborative approaches, this position is pivotal in transforming how customers interact with proposals. The company promotes remote work flexibility in Ontario. #J-18808-Ljbffr
A leading software company is seeking a Security Operations Specialist to join their Information Security Team in Toronto. The role involves monitoring security events, supporting incident response, and collaborating with teams for customer trust. Candidates should have a Bachelor's in Cybersecurity or a related field, with 3–5 years in security operations. This position offers the rare chance for professional development in a remote-first culture, coupled with competitive benefits and support for your well-being. #J-18808-Ljbffr
A leading tech company in Canada is seeking a senior engineering leader to manage SRE, Infrastructure, and MLOps teams. This role involves ensuring reliability, scalability, and cost efficiency of systems while partnering with various teams to enhance platform performance. Candidates should have extensive experience in cloud engineering, possess an understanding of machine learning infrastructure, and have a knack for strategic communication. Join a remote-first organization that prioritizes health, wellness, and ongoing personal development. #J-18808-Ljbffr
Take your career to new heights with Loopio! ✨
Loopio is looking for a passionate and endlessly curious Full Stack Software Developer to join one of our growing feature development teams. You will work cross‑functionally with a team of innovative Engineers, Product Managers and Designers to deliver a world‑class product to our users. In terms of how we work, we put a strong focus on collaboration and working together to support each other in everything that we do.
Note: This is an existing vacancy on the team
What You’ll Be Doing
Collaborating closely with our Product Managers and Product Designers in an agile environment to bring features to life and iterate on them based on our customers' feedback.
Using your knowledge of full stack development to support the team where needed, whether frontend or backend - all of the ‘ends’.
Identifying, troubleshooting, and resolving software defects through manual testing and by developing and maintaining automated tests to ensure high‑quality and consistent releases.
Participating in all Scrum rituals (planning, backlog grooming, sprint review, retrospectives and daily standups).
Contributing to the transition of our application to a service‑based architecture.
Squashing bugs as they come up because you have a focus on quality software.
Contributing to technical estimates and planning for development tasks.
Preparing and maintaining technical documentation for developed features and system components
What You’ll Bring to the Team
3+ years of professional software development experience.
Understanding of web applications with foundational development experience in both backend and frontend.
A desire and ability to learn and grow; this team is quite Senior in its makeup and, as such, is a great learning opportunity ready to be taken advantage of.
The ability to collaborate well in a team environment and work towards a common goal.
A “get it done” attitude, but you understand the difference between smart shortcuts and risky ones.
Knowledge of established development practices in order to maintain secure, reliable, and maintainable code.
Experience with Relational Database Management System and comfortable writing SQL queries.
Experience with designing and implementing REST APIs.
Experience in the following is a plus
MySQL, PHP, React and AWS.
AI tools like Windsurf, Cursor, Claude or similar.
Prompt engineering.
Where You’ll Work
Loopio is a remote‑first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from.
Our employees (or Loopers, as we call ourselves!) live and work in Canada (British Columbia and Ontario), London, and India (specifically in Gujarat, Maharashtra, and Bengaluru).
The majority of our team is based in ON and BC, which means these employees live and work remotely within a 300km radius of Toronto (within Ontario) and Vancouver (Within BC).
We offer flexible co‑working locations available to Loopers in ON and BC. Those based in ON have the option of working out of our convenient co‑working space located in the heart of Downtown Toronto and a 12‑minute walk from Union Station. BC Loopers have the option to work centrally in Vancouver. It is whatever works best for you!
You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) with core sync hours and focus time for heads‑down work during the workday.
We encourage asynchronous collaboration to effectively work as a global #OneTeam!
Why You’ll ♥️ Working at Loopio
Your manager supports your development by providing ongoing feedback and regular 1‑on‑1s, we leverage Lattice for our 1:1s and performance conversations.
You will have the opportunity to elevate your craft and the opportunity to explore your creativity, with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact.
We offer a wide range of health and wellness benefits to support your physical and mental well‑being, starting day 1 with Loopio.
We’ll set you up to work remotely with a MacBook laptop, a monthly phone and internet subsidy, and a work‑from‑home budget to help get your home office all set up.
You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment.
Participate in townhalls, AMA (Ask‑Me‑Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam!
Our four active Employee Resource Groups offer opportunities for employees to learn and connect year‑round.
You’ll be a part of an award‑winning workplace with an opportunity to make a big impact on the business.
Questioning your qualifications? Read this
‼️ Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups.
Whether or not your experience checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self‑taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table.
Equal Opportunity Employer
Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team (work@loopio.com) should you require accommodations at any point during our virtual interview processes.
#J-18808-Ljbffr
Elevate your career as a Performance Marketing Director! Drive innovative, data-led campaigns that enhance growth and align marketing with sales in a remote-first culture.
In this pivotal role, you’ll leverage 10+ years of experience in demand generation, championing cross-functional collaboration. Your expertise will guide the strategy for multichannel campaigns, focusing on engagement and conversion as you work alongside various teams, including Sales and RevOps. You'll be the catalyst for building an impactful growth engine that fuels pipeline success.
Key Responsibilities:
• Develop comprehensive demand-generation strategies
• Lead integrated marketing campaigns to convert prospects
• Collaborate with Sales on target markets and personas
• Oversee marketing automation and analytics for performance
• Mentor and build a high-performance team
Requirements:
• 10+ years in demand generation marketing
• 5+ years in a B2B leadership role
• Expertise in digital channels and marketing automation
• Strong analytical skills for performance optimization
• Excellent cross-functional leadership capabilities
Shape the future of performance marketing with innovative strategies that propel business growth in today's competitive landscape.
#J-18808-Ljbffr
Elevate your career as a Software Development Director. Spearhead strategic document processing solutions, leveraging AI to transform procurement workflows while fostering an inclusive, high-performing engineering culture.
This is a pivotal leadership position overseeing multiple engineering pods. You will focus on building robust document ingestion platforms and enhancing processes with AI/ML technologies. The role requires collaboration across Product, Data Science, Infrastructure, and Design, ensuring impactful customer interactions with proposal documents.
Key Responsibilities:
• Lead and develop multiple engineering teams
• Drive architecture for document ingestion systems
• Collaborate with data teams for AI integration
• Oversee planning and execution of projects
• Champion high-quality engineering practices
Requirements:
• 10+ years in software development experience
• 3-5 years of engineering leadership
• Proven track record in document processing
• Familiarity with AI/ML applications
• Excellent communication skills with stakeholders
Embrace the challenge of leading technical innovation that drives customer success and enhances the proposal process across diverse document formats.
#J-18808-Ljbffr
Take your career to new heights with Loopio! ✨
Loopio is looking for a Security Operations Specialist to join our growing Information Security Team and play a key role in protecting our systems, data, and users. In this role, you’ll help ensure that security monitoring, detection, and response processes are operating effectively as Loopio scales.
This Security Operations Specialist will monitor security alerts, investigate potential threats, and support incident response activities across Loopio’s environment. This role will also work cross-functionally with customer-facing teams to support security-related customer inquiries and contribute to customer trust and buyer enablement.
This is a hands-on role well suited for someone who enjoys technical investigation, clear communication, and connecting security operations to real business outcomes in a collaborative, fast-paced environment.
Note: This is an existing vacancy on the team
What You’ll Be Doing
Monitor and investigate security events across network, platforms, and cloud environments
Support security incident response through investigation, escalation, and follow-up activities
Review authentication activity, access controls, and system configurations to identify potential gaps
Support with maintaining the effectiveness of security operational controls and practices, aligned with SOC 2 and ISO requirements
Maintain and support logging and monitoring controls across infrastructure and cloud services
Participate in BCP/DR testing and related documentation activities
Support the Information Security team with ongoing governance, risk, and compliance (GRC) activities
Collaborate with Engineering and Product to support secure software development practices
Work cross-functionally to support security operations and customer trust initiatives
What You’ll Bring to the Team
Bachelor’s degree in Cybersecurity, Computer Science, IT, or related technical field
3–5 years of experience in security operations, SOC, incident response, or IT operations with a strong security focus
Solid understanding of security monitoring, incident handling, access management, and logging practices in production environments
Experience supporting security controls aligned to frameworks such as SOC 2 and ISO 27001/42001
Hands-on experience working in cloud and modern technology environments, including macOS, AWS, and Linux-based systems
Familiarity with SIEM, SAST, DAST, WAF and cloud security technology
Experience reviewing security events, investigating incidents, and contributing to follow-up activities
Strong organizational and time-management skills, with the ability to manage competing priorities in a fast-paced environment
Clear written and verbal communication skills, with the ability to explain security topics to both technical and non-technical stakeholders and work effectively with cross-functional partners
A proactive, detail-oriented mindset with sound judgment on when to escalate and when to proceed independently, while collaborating across teams
Professional certifications such as
CompTIA Security+,
ISC2 Certified in Cybersecurity (CC), Systems Security Certified Practitioner (SSCP),
GSOC or GIAC Applied Knowledge Certifications
Cloud security certifications from AWS or Azure, or
Comparable hands-on security credentials
Where You’ll Work
We are currently only looking for candidates who reside in the Greater Toronto Area and can access our co-working space in Downtown Toronto for the occasional team get-together.
Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from.
Our employees (or Loopers, as we call ourselves!) live and work in Canada (British Columbia and Ontario), United Kingdom (London), and India (specifically in Gujarat, Maharashtra, and Bengaluru).
The majority of our team is based in ON and BC, which means these employees live and work remotely within a 300km radius of Toronto (within Ontario) and Vancouver (Within BC).
We offer flexible co-working locations available to Loopers in ON and BC. Those based in ON have the option of working out of our convenient co-working space located in the heart of Downtown Toronto and a 12-minute walk from Union Station. BC Loopers have the option to work centrally in Vancouver. It is whatever works best for you!
You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work
during the workday
We encourage asynchronous collaboration to effectively work as a global #OneTeam!
Why You’ll ♥️ Working at Loopio
Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we leverage Latticefor our 1:1s and performance conversations
You will have the opportunity to elevate
your craft and the opportunity to explore your creativity, with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact.
We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day 1 with Loopio.
We’ll set you up to work remotely with a MacBook laptop , a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up.
You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment.
Participate in townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam!
Our four activeEmployee Resource Groups offer opportunities for employees to learn and connect year-round.
You’ll be a part of an award-winning workplace with an opportunity to make a big impact on the business.
Questioning your qualifications? Read this
‼️ Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups.
Whether or not your experience checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we\'ve created prompts in the application for you to share more about yourself. If you\'ve made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table.
AI in Recruitment
At Loopio, we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, transcription and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines
Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team (work@loopio.com) should you require accommodations at any point during our virtual interview processes.
#J-18808-Ljbffr
Take your career to new heights with Loopio! ✨
Loopio is looking for a senior engineering leader to own our SRE, Infrastructure, and MLOps teams. In this role, you will be the primary architect of the reliability, scalability, and cost efficiency of the systems that power Loopio’s platform.
You’ll lead teams that design, build, and operate our production infrastructure, ensuring our services are resilient, observable, and ready to scale as we integrate advanced AI and agentic workflows. You’ll partner closely with Product Engineering, Security, and Data teams to enable fast, safe delivery while maintaining operational excellence.
Note: This is an existing vacancy on the team
What You’ll Be Doing
Leadership & Team Development
Lead and grow multiple teams across SRE, Cloud Infrastructure, and MLOps.
Coach and develop engineering managers and senior individual contributors, fostering a culture of ownership and high craft.
Build a "Platform-as-a-Product" mindset, ensuring that infrastructure and ML tooling serve as enablers for the rest of the engineering organization.
Partner with Recruiting to attract and retain specialized talent in the cloud, reliability, and machine learning infrastructure space.
Reliability & Operational Excellence
Own the operational health of production systems, including availability, latency, and durability.
Define and evolve SLIs, SLOs, and error budgets, moving the organization toward data-driven reliability decisions.
Lead incident response, driving blameless postmortems and systemic improvements to reduce toil and improve on-call sustainability.
Support ML-specific reliability, ensuring that model inference pipelines and vector databases meet the same high standards as our core SaaS platform.
Infrastructure & MLOps Strategy
Evolve Loopio’s cloud architecture, overseeing capacity planning, disaster recovery, and business continuity.
Drive the MLOps roadmap, establishing standards for model deployment, monitoring, and scaling (including LLM orchestration and RAG pipelines).
Lead Cloud FinOps, ensuring our infrastructure and AI compute costs are visible, intentional, and optimized.
Establish standards for infrastructure automation (IaC), configuration management, and secrets handling.
Security & Cross-Functional Leadership
Partner with Security to ensure a secure-by-default infrastructure and robust backup/recovery strategies.
Communicate risks and trade-offs clearly to senior leadership, acting as a calm, trusted voice during high-severity events.
Collaborate with Product Engineering to support the delivery of high-impact AI features without sacrificing platform stability.
✨What You’ll Bring to the Team
8+ years of experience in infrastructure, SRE, or cloud engineering roles, with 3+ years leading specialized engineering teams.
Deep Cloud Proficiency: Extensive experience with AWS (preferred) and modern infrastructure-as-code (Terraform).
Operational Grit: A proven track record of leading teams through production incidents and complex architectural migrations.
MLOps Awareness: Understanding of the unique infrastructure needs for machine learning, such as GPU orchestration, model serving, or data pipeline stability.
Systems Scaling & Observability: Proven expertise in managing large-scale containerized environments and leveraging observability stacks to ensure platform health.
Strategic Communication: Ability to align technical roadmaps with business objectives and advocate for infrastructure investment.
Experience with FinOps or managing significant cloud budgets is a plus.
Background in supporting AI agentic workflows or autonomous orchestration systems is a plus.
Where You’ll Work
Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from.
Our employees (or Loopers, as we call ourselves!) live and work in Canada (British Columbia and Ontario), the United Kingdom (London), and India (Gujarat, Maharashtra, and Bengaluru).
The majority of our team is based in Ontario and British Columbia, which means these employees live and work remotely within a 300km radius of Toronto and Vancouver.
We offer flexible co-working locations available to Loopers in Ontario and British Columbia. Those based in Ontario have the option of working out of a co-working space in Downtown Toronto and near Union Station. BC Loopers can work centrally in Vancouver.
You’ll collaborate with your teams virtually across the UK, India, and North America with core sync hours and focus time for heads-down work during the workday.
We encourage asynchronous collaboration to effectively work as a global #OneTeam.
Why You’ll ♥️ Working at Loopio
Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we leverage Lattice for our 1:1s and performance conversations.
You will have the opportunity to elevate your craft and explore your creativity, with a dedicated professional mastery allowance for more learning support. We encourage experimentation and innovative thinking to drive business impact.
We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day 1 with Loopio.
We’ll set you up to work remotely with a MacBook laptop, a monthly phone and internet subsidy, and a work-from-home budget to help get your home office set up.
You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote-first environment.
Participate in townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #OneTeam.
Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round.
You’ll be a part of an award-winning workplace with an opportunity to make a big impact on the business.
Questioning your qualifications? Read this — Loopio recognizes that many candidates don’t apply because they don’t hit every box. We still encourage you to apply to ensure your application is reviewed. We understand that a resume can only showcase so much, so we’ve created prompts in the application for you to share more about yourself.
AI in Recruitment — Loopio leverages artificial intelligence (AI) to enhance our recruitment process. These tools assist with tasks such as resume screening and drafting preliminary job descriptions, but AI is not used to make final hiring decisions. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines.
Loopio is an equal opportunity employer committed to building equitable workplaces that are diverse and inclusive. We encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team at work at loopio.com should you require accommodations at any point during our virtual interview processes.
#J-18808-Ljbffr
