Company Overview LUS Brands (“Love Ur Self”) is a Toronto-based curly hair care brand that’s backed by Y Combinator and other notable ventures/angel investors. Since launching in 2017, we have shipped over 10 million bottles of our innovative products to consumers with curly hair worldwide. All of our products are manufactured in Canada. To learn more about us, visit About the Role In this key role, you will report to the Director of Operations and be responsible for supporting the management and growth of our supply chain. This role plays a critical part in mapping the future of our supply chain, and offers the ability to touch all elements of operations (planning, procurement, quality, logistics, warehousing). Your mission is to ensure the procurement and delivery of high quality products that our customers expect from our brand. About You At LUS, success starts with the right mindset. We’re committed to bringing on individuals who see possibilities instead of limitations. We’re looking for team members who embrace change, take ownership of their results, and view challenges as opportunities. We value resilience, self-motivation, and the determination to turn a “no” into a “not yet.” You bring energy, lead with a growth mindset, trust in your ability to create opportunities and take action to achieve your goals. If you’re passionate about supply chain management, eager to learn, and driven to overcome challenges, we want to hear from you! Responsibilities Provide hands-on support and direction in Supply Chain-related matters, including planning, 3rd party manufacturing, quality, and warehousing operations. Own the timely execution of third party production orders through strong process management and by building strong relationships with external vendors. Optimize the supply plan by finding opportunities to reduce cost, and/or manage risk. Own the quality of the product throughout the supply chain by setting quality standards with third parties and ensuring compliance with industry standards. Investigate any quality or inventory-related issues, identifying root causes and developing preventative plans. Support new product development through sourcing of innovative packaging. Proactively keeping aware of new trends in packaging. Skills/Requirements 2-3 years of experience in a manufacturer, additional experience in production environment is an asset This is an in-office role located at our facility in Mississauga, ON. Degree or diploma in Engineering/Sciences preferred. Experience with Beauty or CPG manufacturing an asset. Demonstrated experience in operations with well-rounded knowledge of product development and supply chain cycles Solid working knowledge of Microsoft Office/Google G-suite products, with strong knowledge of Excel Strong analytical aptitude with excellent attention to detail Strong verbal and written communication skills Excellent organizational skills, with the ability to manage multiple tasks and set priorities Commitment to continuous improvement and excellent customer service The Perks Comprehensive Benefits: Receive medical and dental coverage and life insurance to ensure your health and peace of mind. We also provide an Employee Assistance Program for additional support. Future Planning: Take advantage of RRSP-matching retirement benefits to help secure your financial future. Time Off: Benefit from paid time off, including vacation days, personal days, bereavement leave, and paid holidays. Wellness Support: Receive an annual wellness allowance to prioritize your health and well-being. Exclusive Perks: Enjoy generous discounts on LUS Brands products for you, your family, and your friends.
