Manager, Integration Delivery - Professional ServicesMontreal, TorontoMaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 10,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell.We've raised $104 million in venture capital following a recent Series C funding round led by Bain Capital Ventures, Bessemer Ventures, August Capital, Amity Ventures, Ridge Ventures as well as CEO’s from GE, Twilio, Coupa, Toast and PagerDuty.As the Manager of Integrations Delivery you are responsible for leading a team of integration consultants who deliver client-facing integration services and solutions. You will coordinate with cross-functional teams, and ensure a smooth transition from sales to implementation of integrations while maintaining high levels of client satisfaction. You will focus on team development, project oversight, and the continuous improvement of integration delivery standards—driving both operational excellence and client satisfaction across all engagements.What you’ll do:Lead, mentor, and manage a team of integration consultants responsible for delivering implementation and configuration of integration solutions.Oversee day-to-day operations and performance of consultants across multiple client projects and workstreams.Ensure consistent application of delivery methodologies, documentation standards, and integration best practices.Serve as a senior escalation point for client and internal delivery issues related to integration scope and execution.Partner with integration solution consultants to ensure alignment of consultant deliverables with solution design.Monitor consultant utilization, productivity, and professional development, ensuring capacity planning aligns with demand.Conduct regular performance reviews, set goals, and support career development for integration consultants.Collaborate with sales and delivery leadership to support scoping, resource planning, and pre-sales activities.Support quality assurance and post-implementation reviews to identify opportunities for improvement.Drive continuous improvement and an innovative mindset with the team for tools and processes finding efficiencies and ways to automate.About you:Bachelor’s degree in Engineering or a related field.5 years of experience in professional services, consulting, or systems integration delivery.
2+ years of experience managing or leading a team of consultants.Experience integrating ERP systems such as SAP, Oracle, NetSuite, or Microsoft Dynamics is strongly preferred.
Experience with integration platforms and concepts (e.g., APIs, middleware, iPaaS solutions like MuleSoft, Boomi, Workato, or Celigo).Strong leadership and people management skills, with a track record of developing high-performing teams.Excellent communication and client relationship management abilities.Solid understanding of professional services delivery models and metrics (e.g., utilization, billable hours, CSAT).Proficient in using collaboration platforms (e.g., Confluence, Jira, Smartsheet).Comfortable in a fast-paced, client-facing environment with shifting priorities.What’s in it for you:Competitive salary and meaningful equity opportunities.Healthcare, dental, and vision coverage.You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.We believe in meritocracy, where ideas and effort are publicly celebrated.About us:Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.Apply for this job*indicates a required fieldFirst Name *Last Name *Email *Phone *Resume/CV *Enter manuallyAccepted file types: pdf, doc, docx, txt, rtfEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfEducationDegree Select...LinkedIn ProfileWere you referred to this role by a MaintainX employee? If so, tell us who!Are you legally authorized to work in Canada or the United States? * Select...Where are you located? *What are your salary expectations? *Do you have experience directly managing a team? * Select...In a few lines, what makes this the next move for you?Voluntary Self-IdentificationFor government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.As set forth in MaintainX’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.Select...Voluntary Self-Identification of DisabilityForm CC-305Page 1 of 1OMB Control Number 1250-0005Expires 04/30/2026Voluntary Self-Identification of DisabilityForm CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026
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MaintainX is seeking a Manager of Integration Delivery to lead a team of integration consultants in delivering exceptional client-facing integration services. Responsibilities include overseeing projects, ensuring quality delivery, and improving integration standards for client satisfaction. Ideal candidates will have a Bachelor’s degree, significant experience in professional services, and strong leadership skills. #J-18808-Ljbffr
A leading technology firm in Toronto seeks an experienced API Platform and Ecosystem Engineering Manager. This role involves leading a team of engineers, defining the API and integration roadmap, and collaborating with stakeholders. Ideal candidates will have over 4 years of engineering management experience, a solid understanding of API design, and a passion for coaching talent. The position offers a competitive salary, equity opportunities, and comprehensive healthcare benefits. #J-18808-Ljbffr
Implementation Consultant – Asset Connect at MaintainXMaintainX is the world’s leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT‑enabled, cloud‑based tool that drives reliability, safety and operational excellence for physical equipment and facilities. MaintainX powers 13 000 businesses including Duracell, Univar Solutions Inc., Titan America, McDonald’s, Brenntag, Cintas, Xylem and Shell.What You’ll DoOnboard new OEM and service‑provider accounts onto Asset Connect, configuring modules to match their workflows.Migrate existing customer data using internal digital tools and ensure clean, accurate setup before go‑live.Serve as a trusted advisor on customer use cases, helping them adopt best practices and realize value quickly.Identify workflow, integration and feature gaps based on customer implementations and share actionable feedback with the product team.Partner with Sales and other GTM teams to develop repeatable processes for this new 0→1 product.Document onboarding steps, implementation playbooks and internal processes to support future scalability.About You2+ years of experience in a customer‑facing role within a B2B SaaS company, supporting enterprise accounts with complex implementations and multiple stakeholders.Strong communication and interpersonal skills. Able to lead training sessions for both technical and non‑technical audiences and present to executives and frontline teams.Analytical mindset – enjoy digging into data to track adoption, usage patterns and ROI, and use insights to drive action.Comfortable working in a fast‑paced, dynamic environment and collaborating across multiple teams.What’s In It For YouCompetitive salary and meaningful equity opportunities.Health, dental and vision coverage.401(k) / RRSP enrollment program.Take what you need PTO.A work culture where: You’ll work alongside people worldwide that reflect MaintainX values – Smart, Humble, Optimist.We believe in meritocracy, where ideas and effort are publicly celebrated.Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people, and that’s why we built an intuitive, mobile‑first solution to boost productivity and collaboration across teams and locations.MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #J-18808-Ljbffr
Join to apply for the Implementation Consultant role at MaintainX MaintainX is the world’s leading Asset and Work Intelligence platform for industrial and frontline environments. It is a modern IoT‑enabled, cloud‑based tool that drives reliability, safety, and operations on physical equipment and facilities. The platform powers operational excellence for 13,000 businesses, including Duracell, Univar Solutions Inc., Titan America, McDonald’s, Brenntag, Cintas, Xylem, and Shell. We recently completed a $150 million Series D funding round, bringing total funding to $254 million and valuing the company at $2.5 billion. We are looking for Implementation Consultants and Analysts to join our team in Raleigh, NC, or in Montreal or Toronto, Canada. What You’ll Do Lead customer interactions, communications, and identify ways to get the most value out of the product. Serve as the client manager during implementation to understand their business operations, manage client expectations, and ensure end‑user satisfaction. Collaborate with software developers and engineers on requirements for API integration, data conversion, and business logic. Deliver formal training to client project team members and/or end‑users. Provide knowledge transfer to internal team members throughout the onboarding process. Provide support by demonstrating knowledge of products, services, and best practices. Track and communicate client issues; proactively troubleshoot and resolve problems. Manage multiple accounts, deadlines, and milestones. Demonstrate industry knowledge and expertise through advice and recommendations and ability to communicate about client’s maintenance, operations, and management needs. Collaborate with internal colleagues on product, marketing, sales, account management, and other initiatives. About You Relevant experience in one or more of the following: software implementation, customer onboarding, application engineering, business consulting, maintenance, reliability, operations, engineering, or construction. BEng degree or equivalent experience. Experience in manufacturing, industrial, maintenance, or a similar space is a benefit. Excellent communication, presentation, facilitation, time‑management, and interpersonal skills. Excellent client‑relationship skills and ability to manage client expectations. Experience working with clients at multiple levels within the organization. Understanding of business‑requirements definition, review of functional specifications, user training, and deployment. Ability to manage multiple priorities and perform well in a fast‑paced environment while maintaining a high level of quality and client satisfaction. Savvy with technology and capacity to become an expert in our software in a short period of time. Self‑starter comfortable working with minimal oversight and tight deadlines. Membership in one or more professional organizations and/or professional certifications related to this role is a plus. Ability to learn the MaintainX product within 30 days to advise customers. What’s In It For You Competitive salary and meaningful equity opportunities. Healthcare, dental, and vision coverage. 401(k) / RRSP enrollment program. Take what you need paid time off. A work culture where: You’ll work alongside colleagues across the globe that reflect the MaintainX values—Smart, Humble, Optimist. We believe in meritocracy, where ideas and effort are publicly celebrated. About Us Our mission is to deliver one platform for maintenance, repair, and operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile‑first solution to help boost productivity and collaboration across teams and locations. MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #J-18808-Ljbffr
A leading B2B SaaS provider located in Toronto is seeking an Implementation Consultant to onboard OEM and service-provider accounts onto their platform. You will play a key role in ensuring a smooth customer experience by configuring modules and migrating data effectively. The ideal candidate has over two years of experience in customer-facing roles and excellent communication skills. This position offers competitive salary and benefits, coupled with a supportive work culture focused on collaboration and productivity. #J-18808-Ljbffr
API Platform and Ecosystem Engineering Manager Montreal, Toronto MaintainX is the leading AI-powered Enterprise Asset Management (EAM) platform built for the modern world. Our mission is to make the lives of blue-collar workers easier worldwide by providing intuitive, mobile-first software that helps teams keep the physical world running. MaintainX powers operational excellence for 12,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald’s, Brenntag, Cintas, Xylem, and Shell. We recently completed a $150 million Series D round, bringing our total funding to $254 million and valuing the company at $2.5 billion. We’re redefining how maintenance and operations teams work—transforming maintenance from a cost center into a strategic lever for growth. MaintainX fuses enterprise strength with consumer simplicity, empowering organizations to boost reliability, performance, and efficiency. The Opportunity This is a rare opportunity to lead the API Platform and Ecosystem team at one of the fastest-growing companies in industrial technology. You’ll guide the engineering group responsible for powering how customers, partners, integrators, and third‑party developers interact with MaintainX. In this role, you will shape and scale the core systems that enable our global ecosystem—from our public API and developer platform to third‑party applications, ERP integrations, and BI connectors. You won’t just manage engineers; you’ll influence how the world connects to MaintainX and unlock new business value through data, automation, and interoperability. If you’re passionate about building robust platforms, enabling partner innovation, and crafting high-quality interfaces used by thousands of developers and enterprises, this is your chance to make an outsized impact. Join us in shaping the future of industrial operations—one work order, one asset, one team at a time. What You’ll Do Lead and develop a team of 5–6 engineers responsible for MaintainX’s API platform, integrations, and ecosystem services.Own the technical vision and roadmap for our public API, SDKs, BI connectors, ERP integrations, and third‑party app ecosystem.Partner closely with Product, Design, and key business stakeholders to define platform capabilities, integration architecture, and developer experience.Drive engineering excellence across reliability, performance, scalability, documentation quality, and API lifecycle management.Establish strong operational practices—including monitoring, observability, CI/CD pipelines, API governance, and incident response.Mentor, coach, and help engineers grow through regular feedback, clear expectations, and career development support.Collaborate with Sales, Customer Success, and Solution Engineering teams to understand customer integration needs and translate them into platform capabilities>Provide clear visibility into team progress, risks, and impact to engineering and company leadership.Partner with Recruiting and other Engineering Managers to hire and onboard top engineering talent. About You 4+ years of engineering management experience, including leading teams building APIs, integrations, platforms, or ecosystem‑oriented products.Strong technical foundation in distributed systems, API design (REST/GraphQL), data modeling, and integration architectures.Experience working with enterprise integrations, SaaS ecosystems, or developer‑facing platforms (ERP, middleware, iPaaS, or BI tools is a strong plus).Comfortable working closely with external‑facing teams and, occasionally, directly with customers or partners to understand integration use cases.Demonstrated ability to lead technical design, roadmap planning, and cross‑functional collaboration.Proficiency in modern CI/CD practices, automated testing, and building reliable and observable systems.A passion for coaching, developing, and leveling up engineering talent.Excellent communication skills—you can translate complex technical concepts into clear narratives for diverse audiences. What’s in it for you Competitive salary and meaningful equity opportunities.Healthcare, dental, and vision coverage.You’ll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimists.We believe in meritocracy, where ideas and effort are publicly celebrated. About us Our mission is to make the life of blue‐collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life‐changing for that 80% of the workforce who doesn’t work behind a desk and needs enterprise‐grade software at their fingertips. MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #J-18808-Ljbffr
MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 12,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell. We recently completed a $150 million Series D round, bringing our total funding to $254 million and valuing the company at $2.5 billion. About the Role As the Director of Product, Platform, you will lead our platform product organization, driving the strategy, roadmap, and execution for the technical foundations that power our product. You’ll manage and grow a team of product managers, guiding them to deliver scalable, reliable, and extensible platform capabilities. You will collaborate closely with engineering, design, and cross‑functional leaders to ensure that our platform investments support both near‑term business needs and long‑term innovation. As a member of our product leadership team, you’ll help shape the overall product strategy, mentor future product leaders, and champion cross‑departmental initiatives that ensure our platform enables all teams to move faster and deliver more value to our customers. What You’ll Do Lead & Scale the Platform PM Team: Manage, mentor, and grow a team of product managers, fostering a culture of high performance, collaboration, and continuous development. Drive Platform Strategy & Roadmap: Define and execute the platform product strategy, ensuring alignment with company priorities and scalability needs as we grow. Partner with Engineering Leadership: Work closely with engineering leaders to translate technical requirements and scalability priorities into clear product plans, balancing trade‑offs and driving execution. Champion Cross-Departmental Work: Lead initiatives where platform investments require coordination across product, design, engineering, support, and GTM teams. Stakeholder Management: Communicate platform priorities, trade‑offs, and progress to executives and business stakeholders, ensuring alignment and shared accountability. Technical Leadership: Leverage your technical fluency to make informed decisions about architecture, integrations, data, and infrastructure while advocating for both scalability and customer value. Product Leadership Team Member: Contribute to broader product leadership discussions, helping to shape our product culture, strategy, and operating model. What We’re Looking For Proven Experience Leading Teams: 7+ years in product management, with at least 3 years managing product managers; experience leading and scaling a team of 3+ technical product managers. B2B SaaS Platform Expertise: Strong track record building and scaling platforms for SaaS products, with an understanding of infrastructure, APIs, integrations, and developer ecosystems. Technical Fluency: Comfortable engaging in technical discussions with engineering and making informed trade‑offs on scalability, architecture, and infrastructure investments. Strategic Leadership: Ability to define and communicate a clear platform vision that supports both product innovation and business growth. Stakeholder Management Skills: Experienced in aligning diverse stakeholders across engineering, design, GTM, and executive teams. People Leadership: Skilled at hiring, mentoring, and developing PM talent, fostering career growth, and building a strong product culture. Cross-Functional Influence: Demonstrated success leading initiatives that cut across multiple teams and functions. What’s in it for you Competitive salary and meaningful equity opportunities. Healthcare, dental, and vision coverage. You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist. We believe in meritocracy, where ideas and effort are publicly celebrated. About us Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile‑first solution to help boost productivity and collaboration across teams and locations. MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #J-18808-Ljbffr
MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 12,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell. We recently completed a $150 million Series D round, bringing our total funding to $254 million and valuing the company at $2.5 billion. About the Role As the Director of Product, Platform, you will lead our platform product organization, driving the strategy, roadmap, and execution for the technical foundations that power our product. You’ll manage and grow a team of product managers, guiding them to deliver scalable, reliable, and extensible platform capabilities. You will collaborate closely with engineering, design, and cross‑functional leaders to ensure that our platform investments support both near‑term business needs and long‑term innovation. As a member of our product leadership team, you’ll help shape the overall product strategy, mentor future product leaders, and champion cross‑departmental initiatives that ensure our platform enables all teams to move faster and deliver more value to our customers. What You’ll Do Lead & Scale the Platform PM Team: Manage, mentor, and grow a team of product managers, fostering a culture of high performance, collaboration, and continuous development. Drive Platform Strategy & Roadmap: Define and execute the platform product strategy, ensuring alignment with company priorities and scalability needs as we grow. Partner with Engineering Leadership: Work closely with engineering leaders to translate technical requirements and scalability priorities into clear product plans, balancing trade‑offs and driving execution. Champion Cross-Departmental Work: Lead initiatives where platform investments require coordination across product, design, engineering, support, and GTM teams. Stakeholder Management: Communicate platform priorities, trade‑offs, and progress to executives and business stakeholders, ensuring alignment and shared accountability. Technical Leadership: Leverage your technical fluency to make informed decisions about architecture, integrations, data, and infrastructure while advocating for both scalability and customer value. Product Leadership Team Member: Contribute to broader product leadership discussions, helping to shape our product culture, strategy, and operating model. What We’re Looking For Proven Experience Leading Teams: 7+ years in product management, with at least 3 years managing product managers; experience leading and scaling a team of 3+ technical product managers. B2B SaaS Platform Expertise: Strong track record building and scaling platforms for SaaS products, with an understanding of infrastructure, APIs, integrations, and developer ecosystems. Technical Fluency: Comfortable engaging in technical discussions with engineering and making informed trade‑offs on scalability, architecture, and infrastructure investments. Strategic Leadership: Ability to define and communicate a clear platform vision that supports both product innovation and business growth. Stakeholder Management Skills: Experienced in aligning diverse stakeholders across engineering, design, GTM, and executive teams. People Leadership: Skilled at hiring, mentoring, and developing PM talent, fostering career growth, and building a strong product culture. Cross-Functional Influence: Demonstrated success leading initiatives that cut across multiple teams and functions. What’s in it for you Competitive salary and meaningful equity opportunities. Healthcare, dental, and vision coverage. You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist. We believe in meritocracy, where ideas and effort are publicly celebrated. About us Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile‑first solution to help boost productivity and collaboration across teams and locations. MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #J-18808-Ljbffr
