Established since 1879, Birks is a luxury jewellery store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each one of our clients. As a Store Manager for our opulent Flagship store located in downtown Montreal, you will get to embody our belief in the promise of a brighter tomorrow through each interaction. As such, you will get to work in a highly motivated team that values excellence, hard work and team work. ARE YOU OUR HIDDEN GEM? The Store Manager assists the Store Director with the daily store operations, with a major focus on providing excellent customer service and fostering a professional and pleasant working environment for all staff members. The Store Manager creates a refreshing experience for clients and a heartwarming environment for employees where they see their potential grow. To do so, the Store Manager will be expected to… Develop, organize and manage a high-volume retail store Drive, lead, motivate and develop staff to become leaders in luxury jewelry sales Foster an environment that puts the client at the forefront Develop meaningful relationships with each and every client Manage store operations, business development, client relations and promote the store within the community Achieve or exceed sales targets continuously Responsible for supporting the hiring and recruitment process for the store, including screening and interviewing candidates. Our ideal candidate has… Five (5) years of retail sales experience, luxury retail and/or jewelry experience is preferred Strong working knowledge of the French & English language A Bachelor’s Degree in Operations Management, Business Administration OR other relevant education; Strong team values and leadership skills; Ability to offer an exceptional client service that is both unique and memorable Excellent interpersonal, communication and writing skills; A solid knowledge of the MS Office suite (Excel, MS Word, Outlook) A goal oriented and sales driven mindset but understands that truly caring about clients and exceeding their expectations is key to their success. *Please note that due to the nature of the responsibilities of the position, a proficient level of English is required, in particular to communicate on a regular basis with employees and managers outside of Quebec. OUR PROMISE OF DELIGHT In return for your commitment to excellence, we offer: Competitive earnings, including commissions and bonuses Social benefits Wellness program Award and recognition programs Innovative and unique training programs Employee discounts At Birks , you will find a management team that truly cares about your professional growth. You will be empowered to be yourself, in order to offer excellent customer service and to create an experience that will build long-lasting client relationships. Come join us at Birks , and let your true self shine! Are you the gem we are looking for? ******************************************************************************** Depuis 1879, Birks est un joaillier de luxe réputé non seulement pour la qualité, l'exclusivité et le caractère unique de ses créations, mais également pour l'excellence inégalée de son service. C'est pour nous une immense fierté que d'offrir une expérience authentique et tisser des liens solides avec chacun de nos clients. À titre de gérant de magasin à notre magasin du Birks située au centre-ville de Montréa l, vous exprimez l’essence même de notre conviction dans chacune de vos interactions : la promesse de lendemains plus brillants . De plus, vous travaillez au sein d'une équipe dynamique pour qui l'excellence, le dévouement et l'esprit d'équipe sont des valeurs primordiales. SERIEZ-VOUS NOTRE PERLE RARE? Le gérant de magasin épaule le directeur de magasin dans la gestion des activités quotidiennes. Il s’assure d’offrir un service à la clientèle hors pair tout en créant un milieu de travail professionnel et agréable pour tous. Le gérant de magasin crée une expérience rafraîchissante auprès de notre clientèle et un environnement empreint de convivialité pour nos employés, leur permettant ainsi d’entrevoir la croissance de leur potentiel. Afin d'atteindre cet objectif, le professionnel de la vente doit… Conseiller chaque client selon ses besoins de façon personnalisée Assurer la croissance, l'organisation et la gestion d'un magasin de détail au volume d'affaires élevé; Diriger, motiver et former les membres du personnel afin qu'ils maîtrisent la vente de bijoux de luxe Créer un environnement dans lequel la priorité est accordée au client Tisser des liens solides avec chaque client Gérer les activités du magasin, le développement des affaires, les relations avec la clientèle, et promouvoir le magasin au sein de la communauté. Responsable du soutien au processus d'embauche et de recrutement pour le magasin, y compris la présélection et les entretiens avec les candidats. Profil du candidat idéal Minimum de cinq (5) ans d'expérience dans le commerce de détail; expérience avec les produits/services de luxe ou la joaillerie, un atout Baccalauréat en gestion des activités d'exploitation, administration des affaires OU tout autre domaine connexe Grand esprit d'équipe et qualités de chef Grand sens de l'organisation et faculté d'apprentissage Capacité d'offrir un service à la clientèle exceptionnel, unique et mémorable; Excellentes compétences en rédaction et communication, et sens de l'entregent Connaissance approfondie de la suite MS Office (Excel, Word, Outlook, etc.) Esprit axé sur les résultats et les ventes, tout en misant sur le dépassement des exigences du client. Excellente maîtrise du français et de l'anglais *Veuillez noter qu'en raison de la nature des responsabilités de ce poste, la connaissance de l'anglais est requise, en particulier pour communiquer régulièrement avec les employés et les gestionnaires en dehors du Québec. NOTRE PROMESSE D'ENCHANTEMENT En échange de votre engagement envers l'excellence, voici ce que nous vous offrons… Salaires concurrentiels, y compris des commissions et primes Avantages sociaux Semaine de la santé Programmes de reconnaissance Programmes de formation uniques et novateurs Rabais accordés aux employés Chez Birks , vous trouverez une équipe de gestion qui tient à coeur votre plan de carrière. Nous favorisons un milieu de travail où la valorisation et l’encadrement sont mis à l’avant-plan dans le but de toujours offrir une expérience rafraîchissante et créer des relations durables avec nos clients. Joignez-vous à Birks , et laissez votre talent briller de mille feux! Nous sommes toujours à la recherche de perles rares comme vous. * Birks est un employeur qui prône l’égalité d’accès à l’emploi. Le genre masculin est utilisé uniquement dans le but d’alléger le texte.
Established since 1879, Birks is a luxury jewellery store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each one of our clients. As the Store Manager for our new Chaumet boutique opening in March at Oakridge Park Mall in Vancouver , you will get to embody our belief in the promise of a brighter tomorrow through each interaction. As such, you will get to work in a highly motivated team that values excellence, hard work and team work. The Store Manager reports to the Senior Director of Retail Stores and is responsible for overseeing daily store operations, with a strong emphasis on delivering exceptional customer service and cultivating a professional, positive work environment for all team members. This role ensures a refreshing experience for clients and fosters a supportive atmosphere where employees can realize and grow their potential. To do so, the Store Manager will be expected to… Develop, organize and manage a high-volume retail store Drive, lead, motivate and develop staff to become leaders in luxury jewelry sales Foster an environment that puts the client at the forefront Develop meaningful relationships with each and every client Manage store operations, business development, client relations and promote the store within the community Achieve or exceed sales targets continuously Responsible for supporting the hiring and recruitment process for the store, including screening and interviewing candidates. Our ideal candidate has… Five (5) years of retail sales experience, luxury retail and/or jewelry experience is preferred Strong working knowledge of the English language. Knowledge of Cantonese & Mandarin will be considered an asset. A Bachelor’s Degree in Operations Management, Business Administration OR other relevant education; Strong team values and leadership skills; Ability to offer an exceptional client service that is both unique and memorable Excellent interpersonal, communication and writing skills; A solid knowledge of the MS Office suite (Excel, MS Word, Outlook) A goal oriented and sales driven mindset but understands that truly caring about clients and exceeding their expectations is key to their success. OUR PROMISE OF DELIGHT In return for your commitment to excellence, we offer: Competitive earnings, including commissions and bonuses Social benefits Wellness program Award and recognition programs Innovative and unique training programs Employee discounts At Birks , you will find a management team that truly cares about your professional growth. You will be empowered to be yourself, in order to offer excellent customer service and to create an experience that will build long-lasting client relationships.
Established since 1879, Birks is a luxury jewellery store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each one of our clients. As a Sales Professional in our downtown Vancouver store , you will get to embody our belief in the promise of a brighter tomorrow through each interaction. As such, you will get to work in a highly motivated team that values excellence, hard work and teamwork. Are you our hidden gem? A result driven candidate that firmly believes in providing an excellent and unique experience to every client. To do so, the Sales Professional will be expected to…- Develop meaningful relationships with each client - Make personalized recommendations that meet the client’s needs - Foster an environment that puts the client at the forefront - Achieve or exceed sales targets continuously Our ideal candidate has…- A minimum of two (2) years of retail sales experience; luxury retail and/or jewelry experience is preferred - Strong team values - Great interpersonal and communications skills - Good organization and learning skills - Knowledge of English; Cantonese and Mandarin is preferred Our promise of delight In return for your commitment to excellence, we offer… Competitive earnings, including commissions and bonuses various paid time off programs Tele-medicine Employee Assistance Program Birks University: Accessibility to a variety of trainings Employee Discount Program At Birks , you will find a management team that truly cares about your professional growth. You will be empowered to be yourself, in order to offer excellent customer service and to create an experience that will build long-lasting client relationships. Come join us at Birks , and let your true self, shine ! Are you the gem we are looking for?
Established since 1879, Birks is a luxury jewelry store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each one of our clients. As a Chaumet Sales Professional in our new Chaumet boutique opening in March at Oakridge Park Mall in Vancouver , you will get to embody our belief in the promise of a brighter tomorrow through each interaction. As such, you will get to work in a highly motivated team that values excellence, hard work and teamwork. Are you our hidden gem? A result driven candidate that firmly believes in providing an excellent and unique experience to every client. To do so, the Sales Professional will be expected to…- Develop meaningful relationships with each client - Make personalized recommendations that meet the client’s needs - Foster an environment that puts the client at the forefront - Achieve or exceed sales targets continuously Our ideal candidate has…- A minimum of two (2) years of retail sales experience; luxury retail and/or jewelry experience is preferred - Strong team values - Great interpersonal and communications skills - Good organization and learning skills - Knowledge of English; Cantonese and Mandarin is preferred Our promise of delight In return for your commitment to excellence, we offer…- Competitive earnings, including commissions and bonuses - Social benefits - Wellness program - Award and recognition programs - Innovative and unique training programs - Employee discounts At Birks , you will find a management team that truly cares about your professional growth. You will be empowered to be yourself, in order to offer excellent customer service and to create an experience that will build long-lasting client relationships. Come join us at Birks , and let your true self, shine ! Are you the gem we are looking for?
