About Us:TOOR Hotel, part of JdV by Hyatt, is an upscale lifestyle hotel located in the heart of Downtown Toronto. Our guests enjoy a distinctive blend of elevated hotel rooms and suites, accented by unobstructed breathtaking city and lake views. We pride ourselves on delivering a world-class hospitality experience while maintaining a warm and inviting atmosphere that reflects the unique spirit of the city.About the Role:The Business Transient Sales Manager will develop and manage the hotel’s negotiated business segments. The candidate must be skilled in building relationships, engaging clients, anticipating guest needs, and exceeding expectations. This candidate will work alongside the Director of Sales to achieve pre-established room and revenue goals.Job Responsibilities:Proactively solicits and qualifies new business to achieve personal and hotel revenue goals through telephone solicitation, outside sales calls, site inspections, written communication, and client entertainment;Conducts targeted account research to determine revenue potential;Participates in daily business review meetings, training, and other sales-related meetings as required;Collaborates with the Revenue Management team to optimize pricing strategies and negotiate contracts in line with the hotel’s revenue goals;Analyzes market trends, competition, and customer behavior to ensure the hotel remains competitive in the local market;Works with marketing to promote targeted campaigns, special offers, and industry partnerships to drive business;Responds to sales leads and clients’ requests within 4 hours;Prepares and customizes sales presentations and proposals to meet client’s needs;Works in harmony with other departments to execute group bookings and catering events;Produces quarterly plans and weekly reports with strategies to achieve activity targets and annual revenue goals;Tracks performance metrics and booking trends using CRM tools; andMonitors and assesses service and satisfaction trends, evaluates and addresses issues, and implements improvements.Requirements:Must have excellent communication, written and verbal skillsMust have a sharp knowledge and understanding of hotel sales and operationsThis position must have a minimum of 2 years’ experience in hotel salesEnergetic and outgoing, with a positive attitude, driven to provide outstanding guest serviceA working knowledge of Delphi is a plusSelf-motivated with the ability to function and make decisions in a fast-paced environment with strong attention to detail and organization.Ability to work independently and as part of a team.University /College degree in a related discipline is preferred.Job Type: Full-timeBenefits: Extended health care
Manga Hotel Group is a Canadian company involved in the acquisition, development and management of high-quality residences and hotels affiliated with prestigious brands such as Marriott, Hilton, Hyatt and Intercontinental Hotels Group. Currently, Manga Hotels owns and operates 33 hotels with over 6000 rooms across Canada and in the United States, 18 food and beverage outlets and 5 residential properties with a number of new properties and developments in the pipeline.
As Manga Hotels continues to expand, we are actively seeking talented individuals to join our growing team. We are looking for a dynamic, experienced, high energy Task Force Manager who is available to travel to assigned hotels as needed and assist with the day-to-day operations and activities of an assigned hotel, including taking on the full duties of a hotel general manager where required.
Responsibilities include, but are not limited to, the following:
Identifying gaps in operational performance, productivity, and efficiency, and implementing corrective measures for assigned hotels;For assigned hotels, supporting hotel operations to maximize profits and achieving the highest level of guest satisfaction;Understanding and interpreting P&L statements and developing impactful strategies for property success of assigned hotels;Overseeing service quality, operational efficiency, guest satisfaction, standards compliance, and financial performance metrics of assigned hotels;Directing the hotel leadership team in the development and implementation of hotel-wide strategies for assigned hotels;Guiding a synergistic leadership team and a business environment that consistently delivers positive results and striving for continuous improvement of assigned hotels;Analyzing service issues, identifying trends, and facilitating creative solutions to overcome obstacles and improve guest satisfaction at assigned hotels;Reviewing sales goals and strategies to ensure alignment with brand objectives and proper pricing and market positioning of assigned hotels; andSupporting the sales strategy and encouraging the leadership team to develop effective revenue management strategies and financial goals at assigned hotels.
We are looking for a Task Force Manager with at least 5 years of experience at a property with over 120 rooms.
Job Type: Full-timeBenefits: Extended Health CareSchedule: Monday to FridayWeekend availabilityAbility to travel and relocate
Manga Hotel Group is a Canadian company involved in the acquisition, development and management of high-quality residences and hotels affiliated with prestigious brands such as Hilton, Marriott, Hyatt and Intercontinental Hotels Group. Currently, Manga Hotels owns and operates 33 hotels with over 6000 rooms across Canada and in the United States, 18 food and beverage outlets and 5 residential properties with a number of new properties and developments in the pipeline. As Manga Hotel Group continues to expand, we are actively seeking talented individuals to join our growing team.
We are looking forWe are seeking a detail-oriented and trustworthy Payroll Administrator to join our head office team. This role is responsible for processing accurate and timely payroll for our hotel staff, maintaining payroll records, and ensuring compliance with all applicable laws and company policies. This is a full-time, on-site position based at the corporate head office of the Manga Hotel Group, located near Toronto Pearson Airport. Remote work is not available for this role.
Responsibilities:Process payroll transactions by coordinating payroll and time tracking systemMonitoring the processing of payroll changes (e.g., new hires, contract terminations, increases) and system improvementsEnsuring compliance with important laws and internal policies.Managing government remittances such as T4, payroll taxes, WSIB & EHTActing as liaison with auditors and managing payroll tax auditsCollaborating with the Human Resources (HR) and accounting teamsKeeping accurate records and maintain confidential information.Solving problems and answering questions related to payrollPreparing, and implementing payroll accountingCreating reports, personnel statistics, and their evaluationsPrepare any ad hoc payroll reporting as per upper management requestsAdministering group benefit plans.Assist in HR related functions.
Knowledge & Credentials:Minimum 2 years of payroll processing experience is a must.Sage 300 / Payworks / ADP payroll experience is an asset.HR experience is an asset.US payroll experience is an asset
Competencies:Strong attention to detail and confidentialityAbility to work independently with minimal supervisionExcellent organizational and time-management skillsGood verbal and written interpersonal communication; andWillingness to perform at an accelerated pace and work overtime when needed
About Us:
TOOR Hotel, part of JdV by Hyatt, is an upscale lifestyle hotel located in the heart of Downtown Toronto. Our guests enjoy a distinctive blend of elevated hotel rooms and suites, accented by unobstructed breathtaking city and lake views. We pride ourselves on delivering a world-class hospitality experience while maintaining a warm and inviting atmosphere that reflects the unique spirit of the city.
About the Role:
The Business Transient Sales Manager will develop and manage the hotel’s negotiated business segments. The candidate must be skilled in building relationships, engaging clients, anticipating guest needs, and exceeding expectations. This candidate will work alongside the Director of Sales to achieve pre-established room and revenue goals.
Job Responsibilities:Proactively solicits and qualifies new business to achieve personal and hotel revenue goals through telephone solicitation, outside sales calls, site inspections, written communication, and client entertainment;Conducts targeted account research to determine revenue potential;Participates in daily business review meetings, training, and other sales-related meetings as required;Collaborates with the Revenue Management team to optimize pricing strategies and negotiate contracts in line with the hotel’s revenue goals;Analyzes market trends, competition, and customer behavior to ensure the hotel remains competitive in the local market;Works with marketing to promote targeted campaigns, special offers, and industry partnerships to drive business;Responds to sales leads and clients’ requests within 4 hours;Prepares and customizes sales presentations and proposals to meet client’s needs;Works in harmony with other departments to execute group bookings and catering events;Produces quarterly plans and weekly reports with strategies to achieve activity targets and annual revenue goals;Tracks performance metrics and booking trends using CRM tools; andMonitors and assesses service and satisfaction trends, evaluates and addresses issues, and implements improvements.
Requirements:Must have excellent communication, written and verbal skillsMust have a sharp knowledge and understanding of hotel sales and operationsThis position must have a minimum of 2 years’ experience in hotel salesEnergetic and outgoing, with a positive attitude, driven to provide outstanding guest serviceA working knowledge of Delphi is a plusSelf-motivated with the ability to function and make decisions in a fast-paced environment with strong attention to detail and organization.Ability to work independently and as part of a team.University /College degree in a related discipline is preferred.
Job Type: Full-time
Benefits: Extended health care
Job DescriptionManga Hotel Group is a Canadian company involved in the acquisition, development and management of high-quality residences and hotels affiliated with prestigious brands such as Marriott, Hilton, Hyatt and Intercontinental Hotels Group. Currently, Manga Hotels owns and operates 33 hotels with over 6000 rooms across Canada and in the United States, 18 food and beverage outlets and 5 residential properties with a number of new properties and developments in the pipeline.
As Manga Hotels continues to expand, we are actively seeking talented individuals to join our growing team. We are looking for a dynamic, experienced, high energy Task Force Manager who is available to travel to assigned hotels as needed and assist with the day-to-day operations and activities of an assigned hotel, including taking on the full duties of a hotel general manager where required.
Responsibilities include, but are not limited to, the following:
Identifying gaps in operational performance, productivity, and efficiency, and implementing corrective measures for assigned hotels;For assigned hotels, supporting hotel operations to maximize profits and achieving the highest level of guest satisfaction;Understanding and interpreting P&L statements and developing impactful strategies for property success of assigned hotels;Overseeing service quality, operational efficiency, guest satisfaction, standards compliance, and financial performance metrics of assigned hotels;Directing the hotel leadership team in the development and implementation of hotel-wide strategies for assigned hotels;Guiding a synergistic leadership team and a business environment that consistently delivers positive results and striving for continuous improvement of assigned hotels;Analyzing service issues, identifying trends, and facilitating creative solutions to overcome obstacles and improve guest satisfaction at assigned hotels;Reviewing sales goals and strategies to ensure alignment with brand objectives and proper pricing and market positioning of assigned hotels; andSupporting the sales strategy and encouraging the leadership team to develop effective revenue management strategies and financial goals at assigned hotels.
We are looking for a Task Force Manager with at least 5 years of experience at a property with over 120 rooms.
Job Type: Full-timeBenefits: Extended Health CareSchedule: Monday to FridayWeekend availabilityAbility to travel and relocate
Job DescriptionAbout Us:
TOOR Hotel, part of JdV by Hyatt, is an upscale lifestyle hotel located in the heart of Downtown Toronto. Our guests enjoy a distinctive blend of elevated hotel rooms and suites, accented by unobstructed breathtaking city and lake views. We pride ourselves on delivering a world-class hospitality experience while maintaining a warm and inviting atmosphere that reflects the unique spirit of the city.
About the Role:
The Business Transient Sales Manager will develop and manage the hotel’s negotiated business segments. The candidate must be skilled in building relationships, engaging clients, anticipating guest needs, and exceeding expectations. This candidate will work alongside the Director of Sales to achieve pre-established room and revenue goals.
Job Responsibilities:Proactively solicits and qualifies new business to achieve personal and hotel revenue goals through telephone solicitation, outside sales calls, site inspections, written communication, and client entertainment;Conducts targeted account research to determine revenue potential;Participates in daily business review meetings, training, and other sales-related meetings as required;Collaborates with the Revenue Management team to optimize pricing strategies and negotiate contracts in line with the hotel’s revenue goals;Analyzes market trends, competition, and customer behavior to ensure the hotel remains competitive in the local market;Works with marketing to promote targeted campaigns, special offers, and industry partnerships to drive business;Responds to sales leads and clients’ requests within 4 hours;Prepares and customizes sales presentations and proposals to meet client’s needs;Works in harmony with other departments to execute group bookings and catering events;Produces quarterly plans and weekly reports with strategies to achieve activity targets and annual revenue goals;Tracks performance metrics and booking trends using CRM tools; andMonitors and assesses service and satisfaction trends, evaluates and addresses issues, and implements improvements.
Requirements:Must have excellent communication, written and verbal skillsMust have a sharp knowledge and understanding of hotel sales and operationsThis position must have a minimum of 2 years’ experience in hotel salesEnergetic and outgoing, with a positive attitude, driven to provide outstanding guest serviceA working knowledge of Delphi is a plusSelf-motivated with the ability to function and make decisions in a fast-paced environment with strong attention to detail and organization.Ability to work independently and as part of a team.University /College degree in a related discipline is preferred.
Job Type: Full-time
Benefits: Extended health care
Job DescriptionManga Hotel Group is a Canadian company involved in the acquisition, development and management of high-quality residences and hotels affiliated with prestigious brands such as Hilton, Marriott, Hyatt and Intercontinental Hotels Group. Currently, Manga Hotels owns and operates 33 hotels with over 6000 rooms across Canada and in the United States, 18 food and beverage outlets and 5 residential properties with a number of new properties and developments in the pipeline. As Manga Hotel Group continues to expand, we are actively seeking talented individuals to join our growing team.
We are looking forWe are seeking a detail-oriented and trustworthy Payroll Administrator to join our head office team. This role is responsible for processing accurate and timely payroll for our hotel staff, maintaining payroll records, and ensuring compliance with all applicable laws and company policies. This is a full-time, on-site position based at the corporate head office of the Manga Hotel Group, located near Toronto Pearson Airport. Remote work is not available for this role.
Responsibilities:Process payroll transactions by coordinating payroll and time tracking systemMonitoring the processing of payroll changes (e.g., new hires, contract terminations, increases) and system improvementsEnsuring compliance with important laws and internal policies.Managing government remittances such as T4, payroll taxes, WSIB & EHTActing as liaison with auditors and managing payroll tax auditsCollaborating with the Human Resources (HR) and accounting teamsKeeping accurate records and maintain confidential information.Solving problems and answering questions related to payrollPreparing, and implementing payroll accountingCreating reports, personnel statistics, and their evaluationsPrepare any ad hoc payroll reporting as per upper management requestsAdministering group benefit plans.Assist in HR related functions.
Knowledge & Credentials:Minimum 2 years of payroll processing experience is a must.Sage 300 / Payworks / ADP payroll experience is an asset.HR experience is an asset.US payroll experience is an asset
Competencies:Strong attention to detail and confidentialityAbility to work independently with minimal supervisionExcellent organizational and time-management skillsGood verbal and written interpersonal communication; andWillingness to perform at an accelerated pace and work overtime when needed
Job DescriptionManga Hotel Group is a Canadian company involved in the acquisition, development and management of high-quality residences and hotels affiliated with prestigious brands such as Hilton, Marriott, Hyatt and Intercontinental Hotels Group. Currently, Manga Hotels owns and operates 33 hotels with over 6000 rooms across Canada and in the United States, 18 food and beverage outlets and 5 residential properties with a number of new properties and developments in the pipeline.
As Manga Hotels continues to expand, we are actively seeking talented individuals to join our growing team. We are looking for a dynamic, experienced, high energy General Manager who will direct the day-to-day operations and activities and lead the Hampton Inn and Suites St. John's.
Responsibilities include, but are not limited to, the following:
Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction.Understand P&L statements and react with impactful strategies for property success.Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement.Direct the leadership team in the development and implementation of hotel-wide strategies.Create a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve results.Be highly visible and interface with guests on a regular basis to obtain feedback on quality of service levels and overall satisfaction.Analyze service issues and identify trends. Facilitate the development of creative solutions to overcome obstacles and ensure implementation to continually improve guest satisfaction results.Review sales goals and strategies to ensure alignment with the brand business strategy and proper pricing and positioning of the property in the market.Support the sales strategy and encourage leadership team to develop effective revenue management strategies and set goals that will drive the property’s financial performance.Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies.Responsible for monthly and weekly revenue/expense forecasting.Participate in preparing annual revenue and expense budgets.Follow company policies and procedures at all times.Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, quality control and exceptional service.
We are looking for a Hotel General Manager with at least 5 years of experience at a property with over 120 rooms.
Job Type: Full-timeAddress: 411 Stavanger Dr. St. John’s NewfoundlandBenefits: Extended Health CareSchedule: Monday to FridayWeekend availability
