Manga Hotel Group is a Canadian company involved in the acquisition, development and management of high-quality residences and hotels affiliated with prestigious brands such as Hilton, Marriott, Hyatt and Intercontinental Hotels Group. Currently, Manga Hotels owns and operates 34 hotels with over 6000 rooms across Canada and in the United States, 18 food and beverage outlets and 5 residential properties with several new properties and developments in the pipeline. As Manga Hotels continue to expand, we are actively seeking talented individuals to join our growing team.
Position OverviewThe Corporate Sales Coordinator supports the Corporate Director of Sales by providing administrative support, managing sales systems, and assisting with communication and reporting. This role ensures the smooth execution of sales processes across multiple branded properties.
Key ResponsibilitiesAlong with the Corporate Director of Sales you would support our Sales Leaders with pipeline management, and activity tracking in Delphi implementing company policy mandates.Consolidate weekly and monthly sales reports (pace, pickup, production, pipeline).Maintain dashboards and tracking documents for the corporate office.Pull STR, Agency360, Cvent, and brand BI reports when required.Update and maintain accurate data in Delphi and brand systems.Analyze weekly sales reportsEnsure compliance with sales SOPs, templates, and brand standards.Support development of presentations, marketing materials, and sales kits, in conjunction with our Marketing ManagerAssist with trade show preparation, client gifts, and collateral management.Support property-level sales teams during high-volume periods or staffing transitions.Assist with onboarding new Sales Managers/Leaders and system access setup.Perform other duties as assigned by the Corporate Director of Sales/Executive Management team
Job RequirementsMust have excellent communication, written and verbal requiredMust have a sharp knowledge and understanding of the hotel sales/operationsEnergetic and outgoing, with a positive attitudeA working knowledge of Delphi a plus.Self-motivated with the ability to function and make decisions in a fast-paced high-pressure environment with strong attention to detail and organization.Proficiency in Microsoft Office; experience with Delphi, and brand systems considered an asset.Detail-oriented, proactive, and able to work independently.Ability to support multiple properties with professionalism and urgency
Benefits: Extended health careSales Experience: 2 years (preferred) Job Type: Full-time
This posting is for an existing vacancy.
Manga Hotel Group is a Canadian company involved in the acquisition, development and management of high-quality residences and hotels affiliated with prestigious brands such as Hilton, Marriott, Hyatt and Intercontinental Hotels Group. Currently, Manga Hotels owns and operates 34 hotels with over 6000 rooms across Canada and in the United States, 18 food and beverage outlets and 5 residential properties with several new properties and developments in the pipeline. As Manga Hotels continue to expand, we are actively seeking talented individuals to join our growing team.
Position OverviewThe Corporate Sales Coordinator supports the Corporate Director of Sales by providing administrative support, managing sales systems, and assisting with communication and reporting. This role ensures the smooth execution of sales processes across multiple branded properties.
Key ResponsibilitiesAlong with the Corporate Director of Sales you would support our Sales Leaders with pipeline management, and activity tracking in Delphi implementing company policy mandates.Consolidate weekly and monthly sales reports (pace, pickup, production, pipeline).Maintain dashboards and tracking documents for the corporate office.Pull STR, Agency360, Cvent, and brand BI reports when required.Update and maintain accurate data in Delphi and brand systems.Analyze weekly sales reportsEnsure compliance with sales SOPs, templates, and brand standards.Support development of presentations, marketing materials, and sales kits, in conjunction with our Marketing ManagerAssist with trade show preparation, client gifts, and collateral management.Support property-level sales teams during high-volume periods or staffing transitions.Assist with onboarding new Sales Managers/Leaders and system access setup.Perform other duties as assigned by the Corporate Director of Sales/Executive Management team
Job RequirementsMust have excellent communication, written and verbal requiredMust have a sharp knowledge and understanding of the hotel sales/operationsEnergetic and outgoing, with a positive attitudeA working knowledge of Delphi a plus.Self-motivated with the ability to function and make decisions in a fast-paced high-pressure environment with strong attention to detail and organization.Proficiency in Microsoft Office; experience with Delphi, and brand systems considered an asset.Detail-oriented, proactive, and able to work independently.Ability to support multiple properties with professionalism and urgency
Benefits: Extended health careSales Experience: 2 years (preferred) Job Type: Full-time
This posting is for an existing vacancy.
The DoubleTree and Home2 Suites by Hilton Kingston is a 129/127-suite hotel located in Kingston, Ontario.
Manga Hotel Group is a Canadian company involved in the acquisition, development and management of high-quality residences and hotels affiliated with prestigious brands such as Hilton, Marriott, Hyatt and Intercontinental Hotels Group. Currently, Manga Hotels owns and operates 34 hotels with over 6000 rooms across Canada and in the United States, 18 food and beverage outlets and 5 residential properties with several new properties and developments in the pipeline. As Manga Hotels continue to expand, we are actively seeking talented individuals to join our growing team.The Director of Sales drives all revenues, plans and responsibility for long range and day-to-day hotel operations across both properties. Reporting to the General Manager, this person is responsible for maximizing sales, leading revenue generation, and strategic planning of sales and marketing for the hotel. This key individual communicates with all stakeholders and ensures the development and execution of strategic sales and marketing initiatives.
Responsibilities include, but are not limited to, the following:
Develop and implement sales and marketing strategies to drive revenue across all segments, including group rooms, catering, business transient, and leisure transient.Lead sales efforts for both properties, with a strong focus on maximizing group, corporate, and event revenue through the shared meeting and event facilities at the Ambassador Event Centre.Collaborate with the General Manager to optimize pricing, rate strategies, and business reviews to maximize revenue and market share.Ensure financial targets are met by maximizing profitability and controlling departmental expenses.Analyze business mix and demand periods, review revenue forecasts, and adjust strategies accordingly.Lead B2B marketing efforts, including digital marketing, social media, public relations, and communications initiatives.Oversee and guide e-commerce activities to ensure accurate and effective online hotel content.Monitor competitor and market trends to inform strategic decisions.Execute and manage sales incentive programs to drive team performance.Lead regular commercial strategy meetings (weekly, monthly, quarterly) and translate findings into actionable strategies.Provide regular performance updates to stakeholders through commercial cadence communications.Uphold brand standards and ensure consistency in all marketing and sales communications.Recruit, mentor, and retain top talent within the sales and marketing team.Drive team engagement and career development through ongoing coaching and performance evaluations.Actively engage with customers across all segments to foster relationships and secure business.Support site visits, pre-convention meetings, and travel to key feeder markets as necessary.Respond to sales leads promptly or delegate effectively to ensure timely follow-up.
Requirements:
Previous experience as Director of Sales at a hotel;Extensive conference/meeting/event experience;Strong interpersonal communication skills, both verbal and written; andExcellent time management and problem resolution skills.
What you can expect:
Competitive compensationHealth care benefits including dental and visionPerformance-based bonusesOpportunities for career development and growth within a dynamic, expanding company
This posting is for an existing vacancy.
Manga Hotel Group is a Canadian company involved in the acquisition, development and management of high-quality residences and hotels affiliated with prestigious brands such as Hilton, Marriott, Hyatt and Intercontinental Hotels Group. Currently, Manga Hotels owns and operates 34 hotels with over 6000 rooms across Canada and in the United States, 18 food and beverage outlets and 5 residential properties with several new properties and developments in the pipeline. As Manga Hotels continue to expand, we are actively seeking talented individuals to join our growing team.
As Manga Hotel Group continues to expand, we are actively seeking talented individuals to join our growing team. As Corporate Director of Operations, you will play a pivotal role in driving operational excellence, ensuring guest satisfaction, and overseeing revenue and sales at our hotels.
Your basic duties include, but are not limited to, the following:
Deploying knowledge of Hilton, Marriott, IHG and/or Hyatt systems to optimize operational processes and workflows to maximize efficiency, reduce costs, and improve productivity across various departments, including front office, housekeeping, food and beverage, and maintenance;Consistently and proactively measuring hotel performance (sales, revenue, market share, GSS, GOP, Accounts Receivable, STR (RGI), and online reviews) to ensure each hotel exceeds its target goals;Responsibility for ensuring all hotels are meeting brand guidelines for service, quality, and training;Following and promoting the organization’s policies, philosophies, and procedures and effectively articulating and presenting the organization's vision and values;Conducting regular property visits and monitoring and reviewing overall performance and overseeing daily hotel operations;Collaborating with the financeteam to set and achievefinancial goals, monitorkey performance indicators, control expenses, and drive revenue generation to achieve profitability targets; andResponsibility for the overall revenue, sales, and operational performance of the hotels assigned to you.
Qualifications:Significant experience in hotel operations, preferably with Hilton, Marriot, Hyatt and/or IHG.A minimum of fiveyears' experience managingregional operations in the hotelindustry.Strong knowledge of the full-service hotelindustry, including an understanding of industry trends and best practices.Familiarity with hotel propertymanagement systems and other relevantsoftware.
Job Type: On-site, Full-timeBenefits: Extended health careSchedule: Monday to FridayAbility to commute/relocate: Etobicoke, ON M9W 6L2
This posting is for an existing vacancy.
Manga Hotel Group is a Canadian company involved in the acquisition, development and management of high-quality residences and hotels affiliated with prestigious brands such as Hilton, Marriott, Hyatt and Intercontinental Hotels Group. Currently, Manga Hotels owns and operates 34 hotels with over 6000 rooms across Canada and in the United States, 18 food and beverage outlets and 5 residential properties with several new properties and developments in the pipeline. As Manga Hotels continue to expand, we are actively seeking talented individuals to join our growing team.
As Manga Hotel Group continues to expand, we are actively seeking talented individuals to join our growing team. As Corporate Director of Operations, you will play a pivotal role in driving operational excellence, ensuring guest satisfaction, and overseeing revenue and sales at our hotels.
Your basic duties include, but are not limited to, the following:
Deploying knowledge of Hilton, Marriott, IHG and/or Hyatt systems to optimize operational processes and workflows to maximize efficiency, reduce costs, and improve productivity across various departments, including front office, housekeeping, food and beverage, and maintenance;Consistently and proactively measuring hotel performance (sales, revenue, market share, GSS, GOP, Accounts Receivable, STR (RGI), and online reviews) to ensure each hotel exceeds its target goals;Responsibility for ensuring all hotels are meeting brand guidelines for service, quality, and training;Following and promoting the organization’s policies, philosophies, and procedures and effectively articulating and presenting the organization's vision and values;Conducting regular property visits and monitoring and reviewing overall performance and overseeing daily hotel operations;Collaborating with the financeteam to set and achievefinancial goals, monitorkey performance indicators, control expenses, and drive revenue generation to achieve profitability targets; andResponsibility for the overall revenue, sales, and operational performance of the hotels assigned to you.
Qualifications:Significant experience in hotel operations, preferably with Hilton, Marriot, Hyatt and/or IHG.A minimum of fiveyears' experience managingregional operations in the hotelindustry.Strong knowledge of the full-service hotelindustry, including an understanding of industry trends and best practices.Familiarity with hotel propertymanagement systems and other relevantsoftware.
Job Type: On-site, Full-timeBenefits: Extended health careSchedule: Monday to FridayAbility to commute/relocate: Etobicoke, ON M9W 6L2
This posting is for an existing vacancy.
