Reporting to the Chief Information Officer & VP of Information Technology Services (ITS), the Director,ProductPlanning andDelivery - ERP modernization will lead MBLL’s multi-year systemic and strategic renewal of enterprise resource planning (ERP) processes and technology. This position calls for a tactful and thoughtful leader to translate strategic direction into hands‑on operational oversight, ensuring internal teams, as well as external vendors and partners can effectively implement. This position will manage the entire ERP product lifecycle, from initial concept and design through delivery and implementation, ensuring that each product aligns seamlessly with MBLL’s business strategy and customer expectations. This position blends strategic leadership, hands‑on program oversight, and organization change management, all while fostering a collaborative, people‑first culture. This role encompasses oversight of ERP product implementations such as Finance, Supply Chain, Retail, Human Resources and other core operational product areas, each with unique objectives and customer needs, requiring a dynamic and adaptable approach. The Director, Product Planning and Delivery provides strategic guidance, mentorship, and operational oversight to a team of product managers, program managers, architects, technical professionals, and testers, empowering them to make informed, high‑level decisions that drive product success. This position is critical in developing and executing product plans, establishing efficient implementation practices, benefit realization, and sustaining optimal performance throughout all stages of the product lifecycle. Duties Lead the implementation of the ERP renewal strategy for assigned areas, from initial concept through product implementation, ensuring product alignment with MBLL’s strategic goals, and dynamic market trends. Partner with ITS, vendor and business leaders to refine and define a clear ERP product vision, value drivers, set measurable business outcomes, and establish implementation plans. Manage the ERP product and projects with a strong focus on adaptability, making data‑driven decisions about resource allocation, feature prioritization, and product innovation based on evolving customer and market insights, ensuring products are solution based. Maintain and refine a multi‑year ERP and product technology roadmap (3-5 years), integration, cloud adoption, and system enhancement priorities. Drive a culture of innovation by exploring emerging technologies and integrating forward‑thinking practices, optimizing products to enhance customer experience and industry relevance. Lead continuous improvement initiatives to evaluate and optimize product management processes, setting clear efficiency benchmarks and maintaining best practices. Define, track, and communicate key performance indicators (KPIs) to evaluate product success, customer satisfaction, and other results‑driven metrics, making real‑time adjustments to maintain competitive quality standards. Establish governance frameworks to ensure transparency, regulatory compliance, and accountability across ERP, streamlining workflows, and enhancing scalability. Oversee resource allocation, timeline management, and budgets for concurrent initiatives, utilizing appropriate industry informed models and methodologies to support iterative, customer‑centered product releases. Drive cross‑functional collaboration by aligning resources, roles, and responsibilities to deliver cohesive and impactful ERP solutions. Play a key role in the establishment and ongoing assessment of ERP governance structures, including steering committees, design committees, technical review boards, and change control boards. Provide leadership through solid people management practices. Provide training, guidance, and direction. Resolve problems and issues, and provide conflict resolution in a sensitive, confidential, and professional manner. Ensure all applicable compliance, regulations, policies, procedures, practices, and corporate and social responsibility principles are understood, supported and adhered to by all employees. Promote a positive team environment, ensuring that team members feel valued and supported, enhancing employee retention and morale. Manage change effectively within the team, guiding them through transitions and adapting roles as necessary to support both organizational shifts and product evolution. Develop reporting to allow for oversight and monitoring of projects objectives and financial health. Conduct cost‑benefit analyses, build business cases, and present financial impacts to executive leadership. Identify financial risks and implement strategies to mitigate uncertainties, ensuring alignment with financial goals and resource constraints. Monitor vendor performance against metrics and benchmarks, proactively addressing issues to maintain quality standards in product and service delivery. Develop cost‑effective vendor relationships to optimize product quality, streamline procurement, and ensure alignment with MBLL’s strategic objectives. Build and maintain strategic relationships with MBLL business divisions and other key working groups, furthering collaboration and a shared understanding of product goals, governance standards, and solution alignment. Prepare and deliver executive‑level presentations and board briefings, gaining buy‑in for key initiatives, and maintain alignment with leadership objectives and organizational goals. Facilitate collaboration across all organizational levels, using influence and building positive working relationships with internal and external partners to support ERP modernization success. Actively engage with internal clients to gather insights and feedback, ensuring a two‑way communication flow that strengthens product relevance and impact. Qualifications Completion of a recognized degree or diploma in IT, Computer Science, Business Administration, or a related field and/or equivalent experience. Minimum of Ten (10) years in IT leadership, program/product management, operations, or relevant business experience, cross functional team leadership and driving alignment between business outcomes and technology solutions or equivalent experience. Leading ERP implementations with experience in vendor and contract management and benefits realization. Extensive experience with project delivery methodologies, product lifecycle management, and operational best practices including experience with ERP systems. Demonstrated work experience including a view to efficiency, strong leadership and organizational skills, adoption of best practices, strong initiative and ability as a self‑starter, excellent human resource management skills, planning and managing budgets. Excellent interpersonal and communication skills, with a proven ability to build strong relationships and lead cross‑functional initiatives. The core competencies for this position include achieving quality results, adaptability/managing change, communication, customer service, decision making and problem solving, integrity and building trust, teamwork and cooperation and valuing diversity. These competencies are deemed important for the success of the position and organization. ***Testing may form part of the screening/selection process. Employment Equity will be a factor in the recruitment process. Circumstances may arise where the bulletin may need to be withdrawn or the number of positions may need to be increased. We thank all interested applicants, however, only those selected for interviews will be contacted. #J-18808-Ljbffr
A government agency is seeking a Director for Product Planning and Delivery to lead ERP modernization efforts. This critical position requires extensive IT management experience, with a focus on leading cross-functional teams and overseeing product lifecycle. Candidates must possess a degree in a relevant field and at least ten years of relevant experience in IT leadership. Responsibilities include managing vendor relationships and ensuring alignment with business strategies. This is an excellent opportunity for proactive leaders committed to innovation and collaboration. #J-18808-Ljbffr
Overview Reporting to the Manager – Technology Services, the Server - Senior Solution Architect is responsible for the architecture, design, and delivery of large, complex, strategic, and enterprise-level solutions that support MBLL business objectives. The Senior Solution Architect provides technical leadership across the organization, from strategic decision making through to project planning, including providing guidance and advice to Solution Architects. This position is accountable for ensuring server, compute, and platform architectural considerations and operational context are represented in enterprise-level planning and decision-making activities. They providedtechnical leadership in defining, governing, and evolving MBLL’s enterprise compute architecture and associated roadmap, supporting hybrid infrastructure environments including on-premise platforms, virtualization, operating systems, storage integration, and enterprise workloads. The Server - Senior Solution Architect operates at both technical and executive levels, articulating architectural direction, risk posture, modernization strategies, and investment trade-offs in clear business terms, while guiding delivery teams to implement secure, scalable, and standards-aligned solutions. Responsibilities Develop complex and enterprise-wide solution architectures for MBLL systems with the goal of reducing technology footprint and promoting system re-use. Design integrated system frameworks by identifying shared services and components to ensure strategic reuse across highly integrated solutions. Define and govern enterprise compute platform architecture, including virtualization, operating system standards, storage integration, and workload hosting strategies. Develop and maintain short-term and multi-year (3–5 year) server and compute roadmaps, including hardware lifecycle, OS lifecycle, virtualization strategy, capacity planning, and modernization initiatives. Ensure proposed and existing system architectures are aligned with organizational goals, enterprise architecture standards, and data governance requirements. Provide architectural expertise, direction, and mentorship to Solution Architects, Systems Analysts, and development teams. Collaborate with Enterprise Architecture to define technology standards and baseline platforms. Act as a technical liaison between vendors and internal stakeholders, including architects, developers, testers, and operations teams. Lead and support high availability, disaster recovery, and workload resilience architecture across enterprise platforms. Conduct research on emerging technologies and recommend solutions to improve cost effectiveness, scalability, and flexibility. Lead proof of concept and proof of value initiatives to evaluate new technologies. Review solution designs and procurement initiatives for compliance with architectural standards and roadmap alignment. Participate in business case development and cost/benefit analysis for IT investments. Support intake and prioritization of IT consulting requests, new systems, and major upgrades. Contribute to the development and enforcement of architecture policies, standards, and procedures. Participate in technology procurement processes, including RFP evaluations. Monitor vendor and contracted resource performance in coordination with management. Provide technical advice and recommendations to business stakeholders, senior leadership, and executive committees. Foster strong relationships across business and technical teams. Other duties as assigned. Qualifications Completion of a recognized degree or diploma in an IT-related discipline, or an equivalent combination of education, certification, and experience. A minimum of twelve (12) years of Information Technology experience, including infrastructure roles focused on server and compute environments. A minimum of seven (7) years of senior-level experience designing server and compute solutions for complex enterprise workloads (e.g., ERP, databases, analytics, financial systems) with high availability and disaster recovery requirements. Senior-level experience in enterprise server, compute, and hybrid infrastructure environments, including virtualization and operating systems (Windows and Linux). Experience defining and implementing multi-year technology roadmaps and modernization strategies. Experience leading small teams and providing architectural leadership. Strong understanding of data centre fundamentals (power, cooling, capacity, and performance considerations). Strong communication, interpersonal, and stakeholder management skills, with demonstrated political acumen. Proven project planning and management experience. In-depth knowledge of IT best practices, technologies, architectures, and emerging trends across infrastructure domains. Excellent written and verbal communication skills, including presentation and facilitation. Experience building strong relationships with business and technical stakeholders. Commitment to continuous learning and knowledge sharing. The core competencies for this position include achieving quality results, adaptability/managing change, communication, customer service, decision making and problem solving, integrity and building trust, teamwork and cooperation and valuing diversity. These competencies are deemed important for the success of the position and organization. Secondary Qualifications Experience in gaming, retail, wholesaling, or construction industries is an asset. Industry certifications in architecture frameworks or business analysis are considered an asset. ITIL 4 certifications (e.g., Foundation, DPI) are considered an asset. Experience with relevant industry and regulatory standards (e.g. Liquor, Gaming and Cannabis Authority of Manitoba, Gaming Standards Association, Gaming Labs International, Payment Card Industry). *** Employment Equity will be a factor in the recruitment process. Circumstances may arise where the bulletin may need to be withdrawn or the number of positions may need to be increased. We thank all interested applicants, however, only those selected for interviews will be contacted. #J-18808-Ljbffr
Drive transformative change as a Director of Product Planning and Delivery focused on ERP modernization. Lead and inspire, ensuring that technology solutions meet evolving organizational needs while enhancing customer experiences. In this strategic leadership role, you will manage ERP product lifecycles and spearhead the collaborative efforts of product and program managers. Your ability to translate business objectives into actionable strategies will be key in implementing innovative ERP solutions. Experience in guiding teams through change and fostering collaboration at all organizational levels is essential for this position. Key Responsibilities: • Oversee ERP product strategy and implementation • Collaborate with departments to drive innovation • Monitor vendor performance against benchmarks • Establish and refine product technology roadmap • Define and track KPIs to measure success Requirements: • Minimum 10 years in IT or product management • Expertise in ERP systems and methodologies • Strong leadership and communication abilities • Bachelor’s in IT, Business Administration, or similar field • Proven capabilities in driving cross-functional initiatives Utilize your strategic vision to enhance ERP functionality, ensuring alignment with organizational objectives and maximizing product effectiveness. #J-18808-Ljbffr
Overview
Reporting to the Manager – Technology Services, the Server - Senior Solution Architect is responsible for the architecture, design, and delivery of large, complex, strategic, and enterprise-level solutions that support MBLL business objectives.
The Senior Solution Architect provides technical leadership across the organization, from strategic decision making through to project planning, including providing guidance and advice to Solution Architects.
This position is accountable for ensuring server, compute, and platform architectural considerations and operational context are represented in enterprise-level planning and decision-making activities. They providedtechnical leadership in defining, governing, and evolving MBLL’s enterprise compute architecture and associated roadmap, supporting hybrid infrastructure environments including on-premise platforms, virtualization, operating systems, storage integration, and enterprise workloads.
The Server - Senior Solution Architect operates at both technical and executive levels, articulating architectural direction, risk posture, modernization strategies, and investment trade-offs in clear business terms, while guiding delivery teams to implement secure, scalable, and standards-aligned solutions.
Responsibilities
Develop complex and enterprise-wide solution architectures for MBLL systems with the goal of reducing technology footprint and promoting system re-use.
Design integrated system frameworks by identifying shared services and components to ensure strategic reuse across highly integrated solutions.
Define and govern enterprise compute platform architecture, including virtualization, operating system standards, storage integration, and workload hosting strategies.
Develop and maintain short-term and multi-year (3–5 year) server and compute roadmaps, including hardware lifecycle, OS lifecycle, virtualization strategy, capacity planning, and modernization initiatives.
Ensure proposed and existing system architectures are aligned with organizational goals, enterprise architecture standards, and data governance requirements.
Provide architectural expertise, direction, and mentorship to Solution Architects, Systems Analysts, and development teams.
Collaborate with Enterprise Architecture to define technology standards and baseline platforms.
Act as a technical liaison between vendors and internal stakeholders, including architects, developers, testers, and operations teams.
Lead and support high availability, disaster recovery, and workload resilience architecture across enterprise platforms.
Conduct research on emerging technologies and recommend solutions to improve cost effectiveness, scalability, and flexibility.
Lead proof of concept and proof of value initiatives to evaluate new technologies.
Review solution designs and procurement initiatives for compliance with architectural standards and roadmap alignment.
Participate in business case development and cost/benefit analysis for IT investments.
Support intake and prioritization of IT consulting requests, new systems, and major upgrades.
Contribute to the development and enforcement of architecture policies, standards, and procedures.
Participate in technology procurement processes, including RFP evaluations.
Monitor vendor and contracted resource performance in coordination with management.
Provide technical advice and recommendations to business stakeholders, senior leadership, and executive committees.
Foster strong relationships across business and technical teams.
Other duties as assigned.
Qualifications
Completion of a recognized degree or diploma in an IT-related discipline, or an equivalent combination of education, certification, and experience.
A minimum of twelve (12) years of Information Technology experience, including infrastructure roles focused on server and compute environments.
A minimum of seven (7) years of senior-level experience designing server and compute solutions for complex enterprise workloads (e.g., ERP, databases, analytics, financial systems) with high availability and disaster recovery requirements.
Senior-level experience in enterprise server, compute, and hybrid infrastructure environments, including virtualization and operating systems (Windows and Linux).
Experience defining and implementing multi-year technology roadmaps and modernization strategies.
Experience leading small teams and providing architectural leadership.
Strong understanding of data centre fundamentals (power, cooling, capacity, and performance considerations).
Strong communication, interpersonal, and stakeholder management skills, with demonstrated political acumen.
Proven project planning and management experience.
In-depth knowledge of IT best practices, technologies, architectures, and emerging trends across infrastructure domains.
Excellent written and verbal communication skills, including presentation and facilitation.
Experience building strong relationships with business and technical stakeholders.
Commitment to continuous learning and knowledge sharing.
The core competencies for this position include achieving quality results, adaptability/managing change, communication, customer service, decision making and problem solving, integrity and building trust, teamwork and cooperation and valuing diversity. These competencies are deemed important for the success of the position and organization.
Secondary Qualifications
Experience in gaming, retail, wholesaling, or construction industries is an asset.
Industry certifications in architecture frameworks or business analysis are considered an asset.
ITIL 4 certifications (e.g., Foundation, DPI) are considered an asset.
Experience with relevant industry and regulatory standards (e.g. Liquor, Gaming and Cannabis Authority of Manitoba, Gaming Standards Association, Gaming Labs International, Payment Card Industry).
*** Employment Equity will be a factor in the recruitment process. Circumstances may arise where the bulletin may need to be withdrawn or the number of positions may need to be increased.
We thank all interested applicants, however, only those selected for interviews will be contacted.
#J-18808-Ljbffr
The Cyber Security Engineer is responsible for the planning, development, design, execution, and support of the operation and integration of cyber security tools and processes to protect Manitoba Liquor & Lotteries (MBLL) from cyber threats. The incumbent plays a lead role in the cyber security design of business and information technology related initiatives, cyber security risk management, and incident response. The position is also responsible for leading the design of innovative security solutions for the organization and evaluating and reporting compliance with various regulatory or contractual requirements.
Cyber security engineering is responsible for project and operational related duties that is inclusive of, but is not limited to, MBLL information technology infrastructure, cloud services, First Nation Casinos and other associated technologies, processes and personnel that are managed or operated by MBLL.
Responsibilities
Evaluate requirements and design the integration for cyber security identified solutions spanning multiple domains.
Apply enterprise architecture and system security engineering principles to ensure effective solution design and delivery of real solutions premeditated to enhance MBLL’s security posture.
Recommend system and implementation designs that support business owner risk acceptance and do not degrade the security posture of other organizational systems.
Implement, configure, and tune security technologies for the enterprise security program in support of business and IT programs/projects for both on premise and cloud solutions such as: Firewalls, WAF, IDS/IPS, secure web gateways/web proxy, IAM solutions, endpoint detection and response solutions (EDR), DLP/FIM, NAC, SIEM and others.
Lead in the design of security controls of information systems and facilitate implementation with internal resource or vendors.
Evaluate technology for compliance with organizational standards and existing architecture.
Create, update, and maintain procedures, standards, and guidelines for secure design, implementation, and operation of information systems and services.
Plan, implement, manage, monitor, and upgrade security controls for the protection of the organization's data, systems, and networks.
Implement security standards for all aspects of the infrastructure while having a security by design and by default mind set.
Participate as a senior technical resource on project teams.
Maintain the Payment Card Industry Data Security Standards (PCI-DSS) compliance program through assessments and reviews of existing solutions, self-assessments, vulnerability management, and scope management.
Ensure MBLL and First Nation Casino Gaming systems are compliant with the standards set forth by the Liquor, Gaming and Cannabis Authority (LGCA).
Evaluate technology for compliance with legal, regulatory, or contractual requirements, organizational standards, and existing architecture.
Work with team members and business stakeholders to ensure all stages of the Cyber Security Incident Management Response are covered; Prepare, Detect, Contain, Investigate, Eradicate, Recover, Follow-Up.
Perform event and incident triage, threat hunting, and incident response (to include basic malware analysis and forensic investigations).
Provide support and technical expertise during incident response and assist with post incident action plan creation.
Investigate breaches and implement solid plans of incident response, learning from past shortcomings to create ever more robust security protocols and procedures.
Create runbooks for frequently occurring incidents to automate or assist with the handling and resolution of similar future incidents.
Develop, maintain, and evolve IT and Cyber Security risk assessment and management practices for use in security evaluations, cloud risk assessments and third-party risk management for existing operations and new initiatives.
Perform IT and Cyber Security risk assessments on technology systems and business solutions and create reports for senior management.
Operate, maintain and evolve tools and processes that support the cyber security program that includes, but not limited to PKI/Cryptography, secure network and system architecture (SASE/SD-WAN/VPN/ZTA/NextGen FW), IAM, PAM, Vulnerability Management, MITRE ATT&CK®, cloud technologies, SIEM and more.
Manage cross-department collaboration and communication to ensure appropriate security processes, procedures, and tools are installed, monitored, and effectively operating and alerting.
Assist, train, and mentor other cyber security and ITS team members in the use of security tools, application of security standards, the preparation of security reports and the resolution of security issues.
Work with ITS operations teams to implement best practices, remediate, mitigate, and troubleshoot issues.
Develop, maintain, and enforce security operations policies, standards, and processes (run books) seeking continuous improvement and driving efficiency.
Perform threat, vulnerability, and forensics analysis.
As a senior resource, act as the escalation point to aid in troubleshooting security events and issues and execute complex or advanced service requests.
Plan, coordinate, or assist in cyber security user awareness program initiatives.
Periodic review and assess performance and functionality of the various security controls used in the corporation.
Identify threats and develop suitable defense measures, evaluate system changes for security implications, and recommend enhancements, research, and draft cyber security white papers, and provide first-class support to the cyber security operations staff for resolving difficult cyber security issues.
Actively monitor and research cyber security threats, always be up to date with a direct or indirect threat landscape that could impact business operations, or technology infrastructure.
Conduct and prepare research on assigned and evolving program elements (Incident Response, Payment or Gaming compliance, Security Controls, etc.).
Investigate infrastructure requirements, research new products and solutions and provide product and pricing recommendations.
Lead, develop, and support cloud-based solutions with appropriate cyber security controls, tools, and design patterns to provide capabilities for identification, detection, prevention, and response to threats related to cloud solutions and any associated integrations to MBLL.
Identify and recommend ways to improve security team performance through automation, tooling, or process.
Communicate the importance of security to the wider organization in a clear and simple way.
Engage appropriate management and communication channels to report any identified potential cyber security, ITS policy, criminal issues or negligence.
Develop comprehensive and accurate reports and presentations for both technical and executive audiences.
Develop, maintain, and report on cyber security metrics and KPI's.
Other related duties as assigned.
Qualifications
Completion of a recognized degree or diploma program in a related IT discipline, or an equivalent combination of education, certification, and experience.
Certification as a Certified Information Systems Security Professional (CISSP) or SANS professional certification (GIAC).
A minimum of ten years progressive information technology experience with a minimum of eight years direct experience specializing in Cyber Security.
Experience with the Payment Card Industry Data Security Standards and the application and assessment of those standards as well a certification as a PCI Internal Security Assessor (ISA) or willingness to become certified.
Excellent foundational knowledge and experience across multiple cyber security technologies including, but not limited to, Firewalls/VPNs, SIEM, Cloud Technologies, IAM, EDR, M365, Vulnerability Management, Network or Web Application Penetration Testing, PAM, etc.
Experience applying and combining different technologies and processes to new or existing business and cyber security systems to creatively resolve technological issues, address vulnerabilities, develop automation, or increase cyber security operational efficiencies.
Broad knowledge of complex and leading-edge cyber security and related or supported technology solutions and specific applications coupled with a requirement to develop and maintain knowledge of MBLL’s core businesses and support functions.
Requires an in-depth knowledge of core networking principles (switching, routing, OSI, etc.).
Must have an in-depth knowledge of gaming compliance requirements.
Significant written and verbal communication skills.
Strong analytical and organizational skills.
Committed to continuous education and recertification to maintain professional certifications and keep current with evolving cyber security technologies, trends, and threats.
Have and maintain a valid Manitoba Class 5 Drivers License and access to a reliable vehicle.
Experience in scripting languages such as PowerShell, Shell, Python, etc. is considered an asset.
Certification as Certified Information Security Manager (CISM) or Certified Information Security Auditor (CISA) is considered an asset.
The core competencies for this position include achieving quality results, adaptability/managing change, communication, customer service, decision making and problem solving, integrity and building trust, teamwork and cooperation and valuing diversity. These competencies are deemed important for the success of the position and organization.
Testing may form part of the screening/selection process. Employment Equity will be a factor in the recruitment process. Circumstances may arise where the bulletin may need to be withdrawn or the number of positions may need to be increased.
We thank all interested applicants, however, only those selected for interviews will be contacted.
#J-18808-Ljbffr
A government-owned corporation in Winnipeg is seeking a Cyber Security Engineer responsible for protecting its systems from cyber threats. This role involves designing security solutions, implementing security technologies, and evaluating compliance with industry standards. Candidates should have significant experience in cyber security technologies, along with relevant education and certifications. The position offers an opportunity to lead innovative initiatives in a fast-paced environment focused on safeguarding digital infrastructures. #J-18808-Ljbffr
Reporting to the Chief Information Officer & VP of Information Technology Services (ITS), the
Director,ProductPlanning andDelivery
- ERP modernization will lead MBLL’s multi-year systemic and strategic renewal of enterprise resource planning (ERP) processes and technology. This position calls for a tactful and thoughtful leader to translate strategic direction into hands‑on operational oversight, ensuring internal teams, as well as external vendors and partners can effectively implement. This position will manage the entire ERP product lifecycle, from initial concept and design through delivery and implementation, ensuring that each product aligns seamlessly with MBLL’s business strategy and customer expectations.
This position blends strategic leadership, hands‑on program oversight, and organization change management, all while fostering a collaborative, people‑first culture. This role encompasses oversight of ERP product implementations such as Finance, Supply Chain, Retail, Human Resources and other core operational product areas, each with unique objectives and customer needs, requiring a dynamic and adaptable approach. The Director, Product Planning and Delivery provides strategic guidance, mentorship, and operational oversight to a team of product managers, program managers, architects, technical professionals, and testers, empowering them to make informed, high‑level decisions that drive product success. This position is critical in developing and executing product plans, establishing efficient implementation practices, benefit realization, and sustaining optimal performance throughout all stages of the product lifecycle.
Duties
Lead the implementation of the ERP renewal strategy for assigned areas, from initial concept through product implementation, ensuring product alignment with MBLL’s strategic goals, and dynamic market trends.
Partner with ITS, vendor and business leaders to refine and define a clear ERP product vision, value drivers, set measurable business outcomes, and establish implementation plans.
Manage the ERP product and projects with a strong focus on adaptability, making data‑driven decisions about resource allocation, feature prioritization, and product innovation based on evolving customer and market insights, ensuring products are solution based.
Maintain and refine a multi‑year ERP and product technology roadmap (3-5 years), integration, cloud adoption, and system enhancement priorities.
Drive a culture of innovation by exploring emerging technologies and integrating forward‑thinking practices, optimizing products to enhance customer experience and industry relevance.
Lead continuous improvement initiatives to evaluate and optimize product management processes, setting clear efficiency benchmarks and maintaining best practices.
Define, track, and communicate key performance indicators (KPIs) to evaluate product success, customer satisfaction, and other results‑driven metrics, making real‑time adjustments to maintain competitive quality standards.
Establish governance frameworks to ensure transparency, regulatory compliance, and accountability across ERP, streamlining workflows, and enhancing scalability.
Oversee resource allocation, timeline management, and budgets for concurrent initiatives, utilizing appropriate industry informed models and methodologies to support iterative, customer‑centered product releases.
Drive cross‑functional collaboration by aligning resources, roles, and responsibilities to deliver cohesive and impactful ERP solutions.
Play a key role in the establishment and ongoing assessment of ERP governance structures, including steering committees, design committees, technical review boards, and change control boards. Provide leadership through solid people management practices.
Provide training, guidance, and direction.
Resolve problems and issues, and provide conflict resolution in a sensitive, confidential, and professional manner.
Ensure all applicable compliance, regulations, policies, procedures, practices, and corporate and social responsibility principles are understood, supported and adhered to by all employees.
Promote a positive team environment, ensuring that team members feel valued and supported, enhancing employee retention and morale.
Manage change effectively within the team, guiding them through transitions and adapting roles as necessary to support both organizational shifts and product evolution.
Develop reporting to allow for oversight and monitoring of projects objectives and financial health.
Conduct cost‑benefit analyses, build business cases, and present financial impacts to executive leadership.
Identify financial risks and implement strategies to mitigate uncertainties, ensuring alignment with financial goals and resource constraints.
Monitor vendor performance against metrics and benchmarks, proactively addressing issues to maintain quality standards in product and service delivery.
Develop cost‑effective vendor relationships to optimize product quality, streamline procurement, and ensure alignment with MBLL’s strategic objectives.
Build and maintain strategic relationships with MBLL business divisions and other key working groups, furthering collaboration and a shared understanding of product goals, governance standards, and solution alignment.
Prepare and deliver executive‑level presentations and board briefings, gaining buy‑in for key initiatives, and maintain alignment with leadership objectives and organizational goals.
Facilitate collaboration across all organizational levels, using influence and building positive working relationships with internal and external partners to support ERP modernization success.
Actively engage with internal clients to gather insights and feedback, ensuring a two‑way communication flow that strengthens product relevance and impact.
Qualifications
Completion of a recognized degree or diploma in IT, Computer Science, Business Administration, or a related field and/or equivalent experience.
Minimum of Ten (10) years in IT leadership, program/product management, operations, or relevant business experience, cross functional team leadership and driving alignment between business outcomes and technology solutions or equivalent experience.
Leading ERP implementations with experience in vendor and contract management and benefits realization.
Extensive experience with project delivery methodologies, product lifecycle management, and operational best practices including experience with ERP systems.
Demonstrated work experience including a view to efficiency, strong leadership and organizational skills, adoption of best practices, strong initiative and ability as a self‑starter, excellent human resource management skills, planning and managing budgets.
Excellent interpersonal and communication skills, with a proven ability to build strong relationships and lead cross‑functional initiatives.
The core competencies for this position include achieving quality results, adaptability/managing change, communication, customer service, decision making and problem solving, integrity and building trust, teamwork and cooperation and valuing diversity. These competencies are deemed important for the success of the position and organization.
***Testing may form part of the screening/selection process. Employment Equity will be a factor in the recruitment process. Circumstances may arise where the bulletin may need to be withdrawn or the number of positions may need to be increased.
We thank all interested applicants, however, only those selected for interviews will be contacted.
#J-18808-Ljbffr
A government corporation in Manitoba is seeking a Business Solutions Architect responsible for collaborating across various organizational levels. Ideal candidates will have at least 10 years in IT and 5 years in business analysis. They will translate technical details for non-technical stakeholders, analyze requirements and develop solutions to enhance processes. The position requires strong communication, analytical skills and IT best practices understanding. This role offers an opportunity to significantly impact the organization's IT strategy and business processes. #J-18808-Ljbffr
Drive transformative change as a Director of Product Planning and Delivery focused on ERP modernization. Lead and inspire, ensuring that technology solutions meet evolving organizational needs while enhancing customer experiences.
In this strategic leadership role, you will manage ERP product lifecycles and spearhead the collaborative efforts of product and program managers. Your ability to translate business objectives into actionable strategies will be key in implementing innovative ERP solutions. Experience in guiding teams through change and fostering collaboration at all organizational levels is essential for this position.
Key Responsibilities:
• Oversee ERP product strategy and implementation
• Collaborate with departments to drive innovation
• Monitor vendor performance against benchmarks
• Establish and refine product technology roadmap
• Define and track KPIs to measure success
Requirements:
• Minimum 10 years in IT or product management
• Expertise in ERP systems and methodologies
• Strong leadership and communication abilities
• Bachelor’s in IT, Business Administration, or similar field
• Proven capabilities in driving cross-functional initiatives
Utilize your strategic vision to enhance ERP functionality, ensuring alignment with organizational objectives and maximizing product effectiveness.
#J-18808-Ljbffr
