As the supervisor, Integration & Automation Services you are responsible for the leadership of a related group of IT specialists ranging from junior to senior IT team members, and external consultants.
The Supervisor is a working senior specialist within the department and is responsible for the current and future technical planning and support of interfaces/systems. The position has a broad domain knowledge across the organization.
Responsibilities
Foster a high-performance team culture that is consistent with corporate vision, values, and leading practices.
Support the implementation of new policies and procedures and corporate strategic initiatives.
As a working supervisor, provides or delegates the following technology related functions for the technology platform that the team supports:
Operational Support
Solution Development
Relationship Building
Team Operational Process Improvement
Interfaces/systems Risk and Performance Management
Capacity Planning and Asset Management
Disaster Recovery
Active Corporate Participation
Qualifications
Education:
Diploma in Computer Science or related IT discipline.
Certified SAFe Agilist an asset.
Experience:
Ten years in the IT industry, including:
Five years in support of applicable/assigned technology platforms and frameworks.
Four years of project/product management experience in a related technical discipline.
Progressive experience in a leadership capacity.
Technical Knowledge and Skills:
Advanced knowledge of Object-Oriented methodologies
Working knowledge of corporate architecture.
Working knowledge of architectural solutions.
Strong technical, planning and leadership skills to lead and motivate staff.
Uses project management competencies for application delivery initiatives.
Working knowledge of IT practices, with a specific focus on interfaces / systems support.
Communicates effectively, both verbally and in writing to convey technical information in a clear, concise, and understandable manner for both technical and non-technical audiences.
Advanced knowledge and experience with the assigned application platforms and frameworks.
Knowledge in systems integration is an asset.
Employee Benefits
Health benefits
We offer a comprehensive health benefits program that includes:
flexible health, dental and vision plans
health spending account
travel health coverage
other extended health benefits such as ambulance, massage and physiotherapy
Financial security
In an effort to support financial security, we offer:
registered pension plan
group, dependent, and optional life insurance coverage
critical illness insurance
sick leave to cover short-term disability
long-term disability
Wellness
We offer programs that focus on how to better achieve a balance between work and personal commitments, as well as maintain a healthy workplace culture. This includes:
vacation entitlement
flexible work arrangement for eligible positions
maternity, parental and adoptive leaves
bereavement and family responsibility leaves
employee and family assistance program
mental-health programming
lunch-and-learn offerings
discounted gym memberships and wellness account
Diversity and inclusion
Manitoba Public Insurance believes that diversity and inclusion strengthens us. We consider ourselves to be a barrier-free organization where individual values, beliefs and practices are respected and appreciated for the diversity they bring to our work life.
Employee recognition
It’s important to recognize our employees for their contributions. Not only do we recognize employees as they achieve milestone years in their careers, we also have several outlets for leaders and peers to reward each other for work well done.
Professional development
We want our employees to grow, which is why we offer support in keeping their skills up-to-date. We offer in-house training, professional development and an educational assistance program.
Safety and health
In an effort to encourage a safe and healthy work environment, we offer various safety, health and workplace policies and programs along with technical expertise and assistance to support employee activities in safety and health.
As the supervisor, Integration & Automation Services you are responsible for the leadership of a related group of IT specialists ranging from junior to senior IT team members, and external consultants.
The Supervisor is a working senior specialist within the department and is responsible for the current and future technical planning and support of interfaces/systems. The position has a broad domain knowledge across the organization.
Responsibilities
Foster a high-performance team culture that is consistent with corporate vision, values, and leading practices.
Support the implementation of new policies and procedures and corporate strategic initiatives.
As a working supervisor, provides or delegates the following technology related functions for the technology platform that the team supports:
Operational Support
Solution Development
Relationship Building
Team Operational Process Improvement
Interfaces/systems Risk and Performance Management
Capacity Planning and Asset Management
Disaster Recovery
Active Corporate Participation
Qualifications
Education:
Diploma in Computer Science or related IT discipline.
Certified SAFe Agilist an asset.
Experience:
Ten years in the IT industry, including:
Five years in support of applicable/assigned technology platforms and frameworks.
Four years of project/product management experience in a related technical discipline.
Progressive experience in a leadership capacity.
Technical Knowledge and Skills:
Advanced knowledge of Object-Oriented methodologies
Working knowledge of corporate architecture.
Working knowledge of architectural solutions.
Strong technical, planning and leadership skills to lead and motivate staff.
Uses project management competencies for application delivery initiatives.
Working knowledge of IT practices, with a specific focus on interfaces / systems support.
Communicates effectively, both verbally and in writing to convey technical information in a clear, concise, and understandable manner for both technical and non-technical audiences.
Advanced knowledge and experience with the assigned application platforms and frameworks.
Knowledge in systems integration is an asset.
Employee Benefits
Health benefits
We offer a comprehensive health benefits program that includes:
flexible health, dental and vision plans
health spending account
travel health coverage
other extended health benefits such as ambulance, massage and physiotherapy
Financial security
In an effort to support financial security, we offer:
registered pension plan
group, dependent, and optional life insurance coverage
critical illness insurance
sick leave to cover short-term disability
long-term disability
Wellness
We offer programs that focus on how to better achieve a balance between work and personal commitments, as well as maintain a healthy workplace culture. This includes:
vacation entitlement
flexible work arrangement for eligible positions
maternity, parental and adoptive leaves
bereavement and family responsibility leaves
employee and family assistance program
mental-health programming
lunch-and-learn offerings
discounted gym memberships and wellness account
Diversity and inclusion
Manitoba Public Insurance believes that diversity and inclusion strengthens us. We consider ourselves to be a barrier-free organization where individual values, beliefs and practices are respected and appreciated for the diversity they bring to our work life.
Employee recognition
It’s important to recognize our employees for their contributions. Not only do we recognize employees as they achieve milestone years in their careers, we also have several outlets for leaders and peers to reward each other for work well done.
Professional development
We want our employees to grow, which is why we offer support in keeping their skills up-to-date. We offer in-house training, professional development and an educational assistance program.
Safety and health
In an effort to encourage a safe and healthy work environment, we offer various safety, health and workplace policies and programs along with technical expertise and assistance to support employee activities in safety and health.
As the supervisor, Integration & Automation Services you are responsible for the leadership of a related group of IT specialists ranging from junior to senior IT team members, and external consultants.
The Supervisor is a working senior specialist within the department and is responsible for the current and future technical planning and support of interfaces/systems. The position has a broad domain knowledge across the organization.
Responsibilities
Foster a high-performance team culture that is consistent with corporate vision, values, and leading practices.
Support the implementation of new policies and procedures and corporate strategic initiatives.
As a working supervisor, provides or delegates the following technology related functions for the technology platform that the team supports:
Operational Support
Solution Development
Relationship Building
Team Operational Process Improvement
Interfaces/systems Risk and Performance Management
Capacity Planning and Asset Management
Disaster Recovery
Active Corporate Participation
Qualifications
Education:
Diploma in Computer Science or related IT discipline.
Certified SAFe Agilist an asset.
Experience:
Ten years in the IT industry, including:
Five years in support of applicable/assigned technology platforms and frameworks.
Four years of project/product management experience in a related technical discipline.
Progressive experience in a leadership capacity.
Technical Knowledge and Skills:
Advanced knowledge of Object-Oriented methodologies
Working knowledge of corporate architecture.
Working knowledge of architectural solutions.
Strong technical, planning and leadership skills to lead and motivate staff.
Uses project management competencies for application delivery initiatives.
Working knowledge of IT practices, with a specific focus on interfaces / systems support.
Communicates effectively, both verbally and in writing to convey technical information in a clear, concise, and understandable manner for both technical and non-technical audiences.
Advanced knowledge and experience with the assigned application platforms and frameworks.
Knowledge in systems integration is an asset.
Employee Benefits
Health benefits
We offer a comprehensive health benefits program that includes:
flexible health, dental and vision plans
health spending account
travel health coverage
other extended health benefits such as ambulance, massage and physiotherapy
Financial security
In an effort to support financial security, we offer:
registered pension plan
group, dependent, and optional life insurance coverage
critical illness insurance
sick leave to cover short-term disability
long-term disability
Wellness
We offer programs that focus on how to better achieve a balance between work and personal commitments, as well as maintain a healthy workplace culture. This includes:
vacation entitlement
flexible work arrangement for eligible positions
maternity, parental and adoptive leaves
bereavement and family responsibility leaves
employee and family assistance program
mental-health programming
lunch-and-learn offerings
discounted gym memberships and wellness account
Diversity and inclusion
Manitoba Public Insurance believes that diversity and inclusion strengthens us. We consider ourselves to be a barrier-free organization where individual values, beliefs and practices are respected and appreciated for the diversity they bring to our work life.
Employee recognition
It’s important to recognize our employees for their contributions. Not only do we recognize employees as they achieve milestone years in their careers, we also have several outlets for leaders and peers to reward each other for work well done.
Professional development
We want our employees to grow, which is why we offer support in keeping their skills up-to-date. We offer in-house training, professional development and an educational assistance program.
Safety and health
In an effort to encourage a safe and healthy work environment, we offer various safety, health and workplace policies and programs along with technical expertise and assistance to support employee activities in safety and health.
As a Director, Operational Policy, Process & Analytics, you will lead a team responsible for operational excellence through the utilization of metrics as a tool to action improvement, working across directorates to define key performance indicators (KPIs), and proactively developing and implementing strategies to enhance the customer and employee experience. The Director is an expert in policy interpretation, operational performance and will participate in or lead strategic planning in collaboration with applicable stakeholders.
You are responsible for providing strategic guidance to senior leadership and the Executive Committee, using data to demonstrate operational and claims trends, identify root causes and effectively using this information to address issues and optimize operational performance. The Director provides oversight for enterprise level claims forecasting and severity analysis, working with the Actuarial, Investment & Underwriting (AI&U) leadership team to ensure a consistent and accurate depiction of physical damage claims historical data and reporting on changes that impact forecasting.
You will oversee policy and procedure documentation and standardization throughout the Claims and Operations divisions. You will oversee quality controls and audits for consistency, best practice that promote continuous process improvements in Claims & Operations.
Combines strategy development and business operations to lead, manage and/or participate in strategy execution and cross-group coordination across the organization and to identify opportunities to improve performance, efficiency and reduce risk exposure.
Leads high-priority strategic initiatives to develop key business strategies and business cases for executive/board level decisions, monitors the team implementation and evaluates benefits after the project’s completion.
Oversees and directs the development and maintenance of standardized reporting tools and analytical frameworks that empower business users to successfully manage their operations.
Responsible for ensuring analytics and data driven decision-making are used to enhance processes and practices and identify areas for improvement.
Partners with the Actuarial, Investments & Underwriting (AI&U) division to review claims severity, supporting forecasting with business insights, operational changes and sharing claims repair and total loss data.
Ensures the accurate and expeditious delivery of claims analytics to support the division and partner management.
Liaises with Fair Practices & Customer Relations, Claims division and SCD regarding emerging trends in customer or business concerns about policies, services, or products and makes recommendations to address them.
Oversees the review and establishment of claim policies, procedures, and standards to ensure alignment with the corporate vision and legislation for all physical damage claim handling and resolution.
Oversees the development and implementation of a quality assurance and auditing framework for claims adjusting and Service Centre front counter transactions.
Monitors and ensures strategically identified transformation projects from inception, delivery to closure, supporting across the lifecycle of project delivery and benefits realization.
Responsible for all activities of a director, including management of a significant operating budget, participation in strategic planning, long term human resource planning, budgeting for special projects, and improvement initiatives.
Responsible for hiring, performance management, and workforce planning, and staff development planning, including a focus on succession planning.
Creates a performance culture providing the support and tools to ensure team success.
Fosters the use of leading-edge business research and analysis for the development of policies and initiatives.
University degree in a related business field.
Ten years of related experience, including five years in a management or leadership capacity.
Experience in business transformational change and claims handling is an asset.
Strong technical knowledge of applicable acts, regulations, and legislation affecting MPI and claims management.
Strong technical knowledge respecting liability assessments, subrogation concepts, policy interpretation and loss handling.
Strong working knowledge of all corporate policies and procedures involving claims.
flexible health, dental and vision plans
health spending account
registered pension plan
sick leave to cover short-term disability
long-term disability
flexible work arrangement for eligible positions
discounted gym memberships and wellness account
Diversity and inclusion
Manitoba Public Insurance believes that diversity and inclusion strengthens us. We consider ourselves to be a barrier-free organization where individual values, beliefs and practices are respected and appreciated for the diversity they bring to our work life.
We offer in-house training, professional development and an educational assistance program.
In an effort to encourage a safe and healthy work environment, we offer various safety, health and workplace policies and programs along with technical expertise and assistance to support employee activities in safety and health.
As a Director, Operational Policy, Process & Analytics, you will lead a team responsible for operational excellence through the utilization of metrics as a tool to action improvement, working across directorates to define key performance indicators (KPIs), and proactively developing and implementing strategies to enhance the customer and employee experience. The Director is an expert in policy interpretation, operational performance and will participate in or lead strategic planning in collaboration with applicable stakeholders.
You are responsible for providing strategic guidance to senior leadership and the Executive Committee, using data to demonstrate operational and claims trends, identify root causes and effectively using this information to address issues and optimize operational performance. The Director provides oversight for enterprise level claims forecasting and severity analysis, working with the Actuarial, Investment & Underwriting (AI&U) leadership team to ensure a consistent and accurate depiction of physical damage claims historical data and reporting on changes that impact forecasting.
You will oversee policy and procedure documentation and standardization throughout the Claims and Operations divisions. You will oversee quality controls and audits for consistency, best practice that promote continuous process improvements in Claims & Operations.
Combines strategy development and business operations to lead, manage and/or participate in strategy execution and cross-group coordination across the organization and to identify opportunities to improve performance, efficiency and reduce risk exposure.
Leads high-priority strategic initiatives to develop key business strategies and business cases for executive/board level decisions, monitors the team implementation and evaluates benefits after the project’s completion.
Oversees and directs the development and maintenance of standardized reporting tools and analytical frameworks that empower business users to successfully manage their operations.
Responsible for ensuring analytics and data driven decision-making are used to enhance processes and practices and identify areas for improvement.
Partners with the Actuarial, Investments & Underwriting (AI&U) division to review claims severity, supporting forecasting with business insights, operational changes and sharing claims repair and total loss data.
Ensures the accurate and expeditious delivery of claims analytics to support the division and partner management.
Liaises with Fair Practices & Customer Relations, Claims division and SCD regarding emerging trends in customer or business concerns about policies, services, or products and makes recommendations to address them.
Oversees the review and establishment of claim policies, procedures, and standards to ensure alignment with the corporate vision and legislation for all physical damage claim handling and resolution.
Oversees the development and implementation of a quality assurance and auditing framework for claims adjusting and Service Centre front counter transactions.
Monitors and ensures strategically identified transformation projects from inception, delivery to closure, supporting across the lifecycle of project delivery and benefits realization.
Responsible for all activities of a director, including management of a significant operating budget, participation in strategic planning, long term human resource planning, budgeting for special projects, and improvement initiatives.
Responsible for hiring, performance management, and workforce planning, and staff development planning, including a focus on succession planning.
Creates a performance culture providing the support and tools to ensure team success.
Fosters the use of leading-edge business research and analysis for the development of policies and initiatives.
University degree in a related business field.
Ten years of related experience, including five years in a management or leadership capacity.
Experience in business transformational change and claims handling is an asset.
Strong technical knowledge of applicable acts, regulations, and legislation affecting MPI and claims management.
Strong technical knowledge respecting liability assessments, subrogation concepts, policy interpretation and loss handling.
Strong working knowledge of all corporate policies and procedures involving claims.
flexible health, dental and vision plans
health spending account
registered pension plan
sick leave to cover short-term disability
long-term disability
flexible work arrangement for eligible positions
discounted gym memberships and wellness account
Diversity and inclusion
Manitoba Public Insurance believes that diversity and inclusion strengthens us. We consider ourselves to be a barrier-free organization where individual values, beliefs and practices are respected and appreciated for the diversity they bring to our work life.
We offer in-house training, professional development and an educational assistance program.
In an effort to encourage a safe and healthy work environment, we offer various safety, health and workplace policies and programs along with technical expertise and assistance to support employee activities in safety and health.
As a Director, Operational Policy, Process & Analytics, you will lead a team responsible for operational excellence through the utilization of metrics as a tool to action improvement, working across directorates to define key performance indicators (KPIs), and proactively developing and implementing strategies to enhance the customer and employee experience. The Director is an expert in policy interpretation, operational performance and will participate in or lead strategic planning in collaboration with applicable stakeholders.
You are responsible for providing strategic guidance to senior leadership and the Executive Committee, using data to demonstrate operational and claims trends, identify root causes and effectively using this information to address issues and optimize operational performance. The Director provides oversight for enterprise level claims forecasting and severity analysis, working with the Actuarial, Investment & Underwriting (AI&U) leadership team to ensure a consistent and accurate depiction of physical damage claims historical data and reporting on changes that impact forecasting.
You will oversee policy and procedure documentation and standardization throughout the Claims and Operations divisions. You will oversee quality controls and audits for consistency, best practice that promote continuous process improvements in Claims & Operations.
Combines strategy development and business operations to lead, manage and/or participate in strategy execution and cross-group coordination across the organization and to identify opportunities to improve performance, efficiency and reduce risk exposure.
Leads high-priority strategic initiatives to develop key business strategies and business cases for executive/board level decisions, monitors the team implementation and evaluates benefits after the project’s completion.
Oversees and directs the development and maintenance of standardized reporting tools and analytical frameworks that empower business users to successfully manage their operations.
Responsible for ensuring analytics and data driven decision-making are used to enhance processes and practices and identify areas for improvement.
Partners with the Actuarial, Investments & Underwriting (AI&U) division to review claims severity, supporting forecasting with business insights, operational changes and sharing claims repair and total loss data.
Ensures the accurate and expeditious delivery of claims analytics to support the division and partner management.
Liaises with Fair Practices & Customer Relations, Claims division and SCD regarding emerging trends in customer or business concerns about policies, services, or products and makes recommendations to address them.
Oversees the review and establishment of claim policies, procedures, and standards to ensure alignment with the corporate vision and legislation for all physical damage claim handling and resolution.
Oversees the development and implementation of a quality assurance and auditing framework for claims adjusting and Service Centre front counter transactions.
Monitors and ensures strategically identified transformation projects from inception, delivery to closure, supporting across the lifecycle of project delivery and benefits realization.
Responsible for all activities of a director, including management of a significant operating budget, participation in strategic planning, long term human resource planning, budgeting for special projects, and improvement initiatives.
Responsible for hiring, performance management, and workforce planning, and staff development planning, including a focus on succession planning.
Creates a performance culture providing the support and tools to ensure team success.
Fosters the use of leading-edge business research and analysis for the development of policies and initiatives.
University degree in a related business field.
Ten years of related experience, including five years in a management or leadership capacity.
Experience in business transformational change and claims handling is an asset.
Strong technical knowledge of applicable acts, regulations, and legislation affecting MPI and claims management.
Strong technical knowledge respecting liability assessments, subrogation concepts, policy interpretation and loss handling.
Strong working knowledge of all corporate policies and procedures involving claims.
flexible health, dental and vision plans
health spending account
registered pension plan
sick leave to cover short-term disability
long-term disability
flexible work arrangement for eligible positions
discounted gym memberships and wellness account
Diversity and inclusion
Manitoba Public Insurance believes that diversity and inclusion strengthens us. We consider ourselves to be a barrier-free organization where individual values, beliefs and practices are respected and appreciated for the diversity they bring to our work life.
We offer in-house training, professional development and an educational assistance program.
In an effort to encourage a safe and healthy work environment, we offer various safety, health and workplace policies and programs along with technical expertise and assistance to support employee activities in safety and health.
As a Director, Operational Policy, Process & Analytics, you will lead a team responsible for operational excellence through the utilization of metrics as a tool to action improvement, working across directorates to define key performance indicators (KPIs), and proactively developing and implementing strategies to enhance the customer and employee experience. The Director is an expert in policy interpretation, operational performance and will participate in or lead strategic planning in collaboration with applicable stakeholders.
You are responsible for providing strategic guidance to senior leadership and the Executive Committee, using data to demonstrate operational and claims trends, identify root causes and effectively using this information to address issues and optimize operational performance. The Director provides oversight for enterprise level claims forecasting and severity analysis, working with the Actuarial, Investment & Underwriting (AI&U) leadership team to ensure a consistent and accurate depiction of physical damage claims historical data and reporting on changes that impact forecasting.
You will oversee policy and procedure documentation and standardization throughout the Claims and Operations divisions. You will oversee quality controls and audits for consistency, best practice that promote continuous process improvements in Claims & Operations.
Combines strategy development and business operations to lead, manage and/or participate in strategy execution and cross-group coordination across the organization and to identify opportunities to improve performance, efficiency and reduce risk exposure.
Leads high-priority strategic initiatives to develop key business strategies and business cases for executive/board level decisions, monitors the team implementation and evaluates benefits after the project’s completion.
Oversees and directs the development and maintenance of standardized reporting tools and analytical frameworks that empower business users to successfully manage their operations.
Responsible for ensuring analytics and data driven decision-making are used to enhance processes and practices and identify areas for improvement.
Partners with the Actuarial, Investments & Underwriting (AI&U) division to review claims severity, supporting forecasting with business insights, operational changes and sharing claims repair and total loss data.
Ensures the accurate and expeditious delivery of claims analytics to support the division and partner management.
Liaises with Fair Practices & Customer Relations, Claims division and SCD regarding emerging trends in customer or business concerns about policies, services, or products and makes recommendations to address them.
Oversees the review and establishment of claim policies, procedures, and standards to ensure alignment with the corporate vision and legislation for all physical damage claim handling and resolution.
Oversees the development and implementation of a quality assurance and auditing framework for claims adjusting and Service Centre front counter transactions.
Monitors and ensures strategically identified transformation projects from inception, delivery to closure, supporting across the lifecycle of project delivery and benefits realization.
Responsible for all activities of a director, including management of a significant operating budget, participation in strategic planning, long term human resource planning, budgeting for special projects, and improvement initiatives.
Responsible for hiring, performance management, and workforce planning, and staff development planning, including a focus on succession planning.
Creates a performance culture providing the support and tools to ensure team success.
Fosters the use of leading-edge business research and analysis for the development of policies and initiatives.
University degree in a related business field.
Ten years of related experience, including five years in a management or leadership capacity.
Experience in business transformational change and claims handling is an asset.
Strong technical knowledge of applicable acts, regulations, and legislation affecting MPI and claims management.
Strong technical knowledge respecting liability assessments, subrogation concepts, policy interpretation and loss handling.
Strong working knowledge of all corporate policies and procedures involving claims.
flexible health, dental and vision plans
health spending account
registered pension plan
sick leave to cover short-term disability
long-term disability
flexible work arrangement for eligible positions
discounted gym memberships and wellness account
Diversity and inclusion
Manitoba Public Insurance believes that diversity and inclusion strengthens us. We consider ourselves to be a barrier-free organization where individual values, beliefs and practices are respected and appreciated for the diversity they bring to our work life.
We offer in-house training, professional development and an educational assistance program.
In an effort to encourage a safe and healthy work environment, we offer various safety, health and workplace policies and programs along with technical expertise and assistance to support employee activities in safety and health.
As the supervisor, Integration & Automation Services you are responsible for the leadership of a related group of IT specialists ranging from junior to senior IT team members, and external consultants.
The Supervisor is a working senior specialist within the department and is responsible for the current and future technical planning and support of interfaces/systems. The position has a broad domain knowledge across the organization.
Responsibilities
Foster a high-performance team culture that is consistent with corporate vision, values, and leading practices.
Support the implementation of new policies and procedures and corporate strategic initiatives.
As a working supervisor, provides or delegates the following technology related functions for the technology platform that the team supports:
Operational Support
Solution Development
Relationship Building
Team Operational Process Improvement
Interfaces/systems Risk and Performance Management
Capacity Planning and Asset Management
Disaster Recovery
Active Corporate Participation
Qualifications
Education:
Diploma in Computer Science or related IT discipline.
Certified SAFe Agilist an asset.
Experience:
Ten years in the IT industry, including:
Five years in support of applicable/assigned technology platforms and frameworks.
Four years of project/product management experience in a related technical discipline.
Progressive experience in a leadership capacity.
Technical Knowledge and Skills:
Advanced knowledge of Object-Oriented methodologies
Working knowledge of corporate architecture.
Working knowledge of architectural solutions.
Strong technical, planning and leadership skills to lead and motivate staff.
Uses project management competencies for application delivery initiatives.
Working knowledge of IT practices, with a specific focus on interfaces / systems support.
Communicates effectively, both verbally and in writing to convey technical information in a clear, concise, and understandable manner for both technical and non-technical audiences.
Advanced knowledge and experience with the assigned application platforms and frameworks.
Knowledge in systems integration is an asset.
Employee Benefits
Health benefits
We offer a comprehensive health benefits program that includes:
flexible health, dental and vision plans
health spending account
travel health coverage
other extended health benefits such as ambulance, massage and physiotherapy
Financial security
In an effort to support financial security, we offer:
registered pension plan
group, dependent, and optional life insurance coverage
critical illness insurance
sick leave to cover short-term disability
long-term disability
Wellness
We offer programs that focus on how to better achieve a balance between work and personal commitments, as well as maintain a healthy workplace culture. This includes:
vacation entitlement
flexible work arrangement for eligible positions
maternity, parental and adoptive leaves
bereavement and family responsibility leaves
employee and family assistance program
mental-health programming
lunch-and-learn offerings
discounted gym memberships and wellness account
Diversity and inclusion
Manitoba Public Insurance believes that diversity and inclusion strengthens us. We consider ourselves to be a barrier-free organization where individual values, beliefs and practices are respected and appreciated for the diversity they bring to our work life.
Employee recognition
It’s important to recognize our employees for their contributions. Not only do we recognize employees as they achieve milestone years in their careers, we also have several outlets for leaders and peers to reward each other for work well done.
Professional development
We want our employees to grow, which is why we offer support in keeping their skills up-to-date. We offer in-house training, professional development and an educational assistance program.
Safety and health
In an effort to encourage a safe and healthy work environment, we offer various safety, health and workplace policies and programs along with technical expertise and assistance to support employee activities in safety and health.
As the supervisor, Integration & Automation Services you are responsible for the leadership of a related group of IT specialists ranging from junior to senior IT team members, and external consultants.
The Supervisor is a working senior specialist within the department and is responsible for the current and future technical planning and support of interfaces/systems. The position has a broad domain knowledge across the organization.
Responsibilities
Foster a high-performance team culture that is consistent with corporate vision, values, and leading practices.
Support the implementation of new policies and procedures and corporate strategic initiatives.
As a working supervisor, provides or delegates the following technology related functions for the technology platform that the team supports:
Operational Support
Solution Development
Relationship Building
Team Operational Process Improvement
Interfaces/systems Risk and Performance Management
Capacity Planning and Asset Management
Disaster Recovery
Active Corporate Participation
Qualifications
Education:
Diploma in Computer Science or related IT discipline.
Certified SAFe Agilist an asset.
Experience:
Ten years in the IT industry, including:
Five years in support of applicable/assigned technology platforms and frameworks.
Four years of project/product management experience in a related technical discipline.
Progressive experience in a leadership capacity.
Technical Knowledge and Skills:
Advanced knowledge of Object-Oriented methodologies
Working knowledge of corporate architecture.
Working knowledge of architectural solutions.
Strong technical, planning and leadership skills to lead and motivate staff.
Uses project management competencies for application delivery initiatives.
Working knowledge of IT practices, with a specific focus on interfaces / systems support.
Communicates effectively, both verbally and in writing to convey technical information in a clear, concise, and understandable manner for both technical and non-technical audiences.
Advanced knowledge and experience with the assigned application platforms and frameworks.
Knowledge in systems integration is an asset.
Employee Benefits
Health benefits
We offer a comprehensive health benefits program that includes:
flexible health, dental and vision plans
health spending account
travel health coverage
other extended health benefits such as ambulance, massage and physiotherapy
Financial security
In an effort to support financial security, we offer:
registered pension plan
group, dependent, and optional life insurance coverage
critical illness insurance
sick leave to cover short-term disability
long-term disability
Wellness
We offer programs that focus on how to better achieve a balance between work and personal commitments, as well as maintain a healthy workplace culture. This includes:
vacation entitlement
flexible work arrangement for eligible positions
maternity, parental and adoptive leaves
bereavement and family responsibility leaves
employee and family assistance program
mental-health programming
lunch-and-learn offerings
discounted gym memberships and wellness account
Diversity and inclusion
Manitoba Public Insurance believes that diversity and inclusion strengthens us. We consider ourselves to be a barrier-free organization where individual values, beliefs and practices are respected and appreciated for the diversity they bring to our work life.
Employee recognition
It’s important to recognize our employees for their contributions. Not only do we recognize employees as they achieve milestone years in their careers, we also have several outlets for leaders and peers to reward each other for work well done.
Professional development
We want our employees to grow, which is why we offer support in keeping their skills up-to-date. We offer in-house training, professional development and an educational assistance program.
Safety and health
In an effort to encourage a safe and healthy work environment, we offer various safety, health and workplace policies and programs along with technical expertise and assistance to support employee activities in safety and health.
As a Director, Operational Policy, Process & Analytics, you will lead a team responsible for operational excellence through the utilization of metrics as a tool to action improvement, working across directorates to define key performance indicators (KPIs), and proactively developing and implementing strategies to enhance the customer and employee experience. The Director is an expert in policy interpretation, operational performance and will participate in or lead strategic planning in collaboration with applicable stakeholders.
You are responsible for providing strategic guidance to senior leadership and the Executive Committee, using data to demonstrate operational and claims trends, identify root causes and effectively using this information to address issues and optimize operational performance. The Director provides oversight for enterprise level claims forecasting and severity analysis, working with the Actuarial, Investment & Underwriting (AI&U) leadership team to ensure a consistent and accurate depiction of physical damage claims historical data and reporting on changes that impact forecasting.
You will oversee policy and procedure documentation and standardization throughout the Claims and Operations divisions. You will oversee quality controls and audits for consistency, best practice that promote continuous process improvements in Claims & Operations.
Combines strategy development and business operations to lead, manage and/or participate in strategy execution and cross-group coordination across the organization and to identify opportunities to improve performance, efficiency and reduce risk exposure.
Leads high-priority strategic initiatives to develop key business strategies and business cases for executive/board level decisions, monitors the team implementation and evaluates benefits after the project’s completion.
Oversees and directs the development and maintenance of standardized reporting tools and analytical frameworks that empower business users to successfully manage their operations.
Responsible for ensuring analytics and data driven decision-making are used to enhance processes and practices and identify areas for improvement.
Partners with the Actuarial, Investments & Underwriting (AI&U) division to review claims severity, supporting forecasting with business insights, operational changes and sharing claims repair and total loss data.
Ensures the accurate and expeditious delivery of claims analytics to support the division and partner management.
Liaises with Fair Practices & Customer Relations, Claims division and SCD regarding emerging trends in customer or business concerns about policies, services, or products and makes recommendations to address them.
Oversees the review and establishment of claim policies, procedures, and standards to ensure alignment with the corporate vision and legislation for all physical damage claim handling and resolution.
Oversees the development and implementation of a quality assurance and auditing framework for claims adjusting and Service Centre front counter transactions.
Monitors and ensures strategically identified transformation projects from inception, delivery to closure, supporting across the lifecycle of project delivery and benefits realization.
Responsible for all activities of a director, including management of a significant operating budget, participation in strategic planning, long term human resource planning, budgeting for special projects, and improvement initiatives.
Responsible for hiring, performance management, and workforce planning, and staff development planning, including a focus on succession planning.
Creates a performance culture providing the support and tools to ensure team success.
Fosters the use of leading-edge business research and analysis for the development of policies and initiatives.
University degree in a related business field.
Ten years of related experience, including five years in a management or leadership capacity.
Experience in business transformational change and claims handling is an asset.
Strong technical knowledge of applicable acts, regulations, and legislation affecting MPI and claims management.
Strong technical knowledge respecting liability assessments, subrogation concepts, policy interpretation and loss handling.
Strong working knowledge of all corporate policies and procedures involving claims.
flexible health, dental and vision plans
health spending account
registered pension plan
sick leave to cover short-term disability
long-term disability
flexible work arrangement for eligible positions
discounted gym memberships and wellness account
Diversity and inclusion
Manitoba Public Insurance believes that diversity and inclusion strengthens us. We consider ourselves to be a barrier-free organization where individual values, beliefs and practices are respected and appreciated for the diversity they bring to our work life.
We offer in-house training, professional development and an educational assistance program.
In an effort to encourage a safe and healthy work environment, we offer various safety, health and workplace policies and programs along with technical expertise and assistance to support employee activities in safety and health.
