We are is supporting several insurance organizations across the GTA in hiring Account Managers to join their growing client service and commercial insurance teams. This role is ideal for individuals who enjoy client interaction, relationship management, and coordinating insurance solutions for business and personal clients.
Responsibilities
Manage a portfolio of clients, providing day-to-day service, support, and advice on insurance inquiries. Coordinate policy renewals, endorsements, and mid-term adjustments with carriers and internal teams. Prepare quotes, proposals, and client communications in a timely and professional manner. Work closely with insurance brokers, underwriters, and internal stakeholders to resolve issues and ensure client satisfaction. Maintain accurate client records, documentation, and compliance requirements within CRM/AMS systems. Build strong long-term relationships and ensure a positive customer experience throughout the insurance lifecycle. Identify opportunities to upsell or cross-sell products based on client needs (no cold calling required).
Qualifications
1-5+ years of experience in insurance , customer service, brokerage, or financial services. Strong communication skills and passion for client service. Ability to manage multiple tasks, prioritize, and maintain attention to detail. Experience with insurance systems (Epic, PowerBroker, Applied) is an advantage, but not required. Team-oriented mindset with a proactive, problem-solving approach.