Job DescriptionMcKesson, l’une des 10 premières entreprises du classement Fortune Global 500, touche à pratiquement tous les aspects des soins de santé et s’emploie à faire une réelle différence. Nous sommes reconnus pour notre capacité à offrir un savoir, des produits et des services qui rendent les soins de qualité plus accessibles et plus abordables. Chez nous, la santé, le bonheur et le bien-être de nos gens et des personnes que nous desservons sont prioritaires—et nous tiennent à cœur.Ce que tu fais chez McKesson a de l’importance. Nous favorisons une culture où tu peux t’épanouir et avoir un impact, et où tu es encouragé à proposer de nouvelles idées. Ensemble, nous façonnons l’avenir de la santé pour nos patients, nos communautés et nos équipes. Si tu souhaites dès aujourd’hui contribuer à la santé de demain, nous aimerions avoir de tes nouvelles.Aperçu du posteNous recrutons !McKesson Canada est à la recherche d’un(e) Représentant(e) des ventes sur le terrain passionné(e) et motivé(e) pour rejoindre notre équipe à Montréal ! Si vous aimez évoluer dans un environnement dynamique, bâtir des relations solides et avoir un impact réel dans le domaine de la santé, cette opportunité est pour vous.Pourquoi nous rejoindre ?Possibilités d’évolution de carrière au sein d’une entreprise leader dans le secteur de la santéCulture d’équipe bienveillante et programmes de développement professionnelFaits saillants du posteGérer et développer un portefeuille de pharmacies indépendantes à Montréal et dans les environsPlanification stratégique du territoire et engagement clientÉligible à un bonus basé sur la performanceAvantages sociaux completsAllocation de voiture pour les déplacements sur le terrainPoste bilingue (français et anglais)Résidence à Montréal requisePoste sur le terrain avec visites hebdomadaires au bureauSection A – Responsabilités spécifiquesLes tâches et responsabilités comprennent généralement, sans s'y limiter :Promouvoir les offres et programmes de gros pour stimuler la croissance des affaires et renforcer la fidélité des clients.Identifier, qualifier et développer de nouvelles opportunités commerciales en collaboration avec la finance et le support des ventes pour garantir une configuration de compte fluide.Développer et exécuter des plans de territoire stratégiques pour dépasser les objectifs de vente.Établir et maintenir des relations solides avec les principaux intervenants internes et externes, y compris les propriétaires de pharmacies, les pharmaciens et les gestionnaires de pharmacies.Gérer de manière autonome des comptes complexes et diriger des initiatives stratégiques.Prioriser les engagements clients à fort impact pour soutenir l'expansion stratégique du marché.Effectuer des revues d'affaires complètes avec les clients, recueillir des informations exploitables et fournir des solutions sur mesure pour soutenir la croissance à long terme.Surveiller et analyser la performance du territoire, en apportant des ajustements stratégiques pour mieux servir les partenaires secondaires.Représenter McKesson Canada lors de salons professionnels régionaux et d'événements de l'industrie.Utiliser les outils CRM pour suivre les activités de compte et gérer efficacement les interactions avec les clients.Assurer un suivi rapide des pistes et des opportunités pour maximiser les conversions et les résultats de vente.Fournir des informations d'expert sur les tendances du marché, les développements de l'industrie et le paysage concurrentiel pour informer et affiner les stratégies de vente.Gérer de manière autonome les horaires et les visites en magasin pour atteindre efficacement les objectifs commerciaux.Section B – Qualifications et expérience2 à 3 ans d’expérience en ventes sur le terrain avec des résultats probantsUne expérience dans le secteur pharmaceutique ou dans la distribution de la chaîne d’approvisionnement est un atoutLes candidats doivent résider à proximité de la région de Montréal afin d’assurer une couvertur efficace du territoire et un engagement optimal auprès des clientsDiplôme universitaire en administration des affaires, marketing ou dans un domaine connexeSection C – Compétences et aptitudesExcellentes compétences en communication, planification et en organisationAutonomie avec de solides aptitudes pour le travail d’équipe et la gestion du tempsCapacité démontrée à établir et maintenir des relations stratégiques favorisant le succès à long terme de l’entreprise Aptitude à gérer et résoudre de manière autonome des problèmes complexes avec les clients, y compris dans des situations sensibles ou difficiles, avec professionnalismeMaîtrise de Salesforce, MS Excel et Power BISolides compétences en analyse et en résolution de problèmesSection D – Autres exigencesPermis de conduire valide et accès à un véhicule personnel.Rôle basé sur le terrain dans la région de Montréal avec des visites hebdomadaires au bureau.Capacité à voyager pour des réunions de vente et des événements clients environ 10 % du temps.Le candidat retenu doit résider à Montréal et ses proches banlieues.Position OverviewWe’re Hiring! McKesson Canada is looking for a passionate and driven Field Sales Account Representative to join our team in Montreal! If you thrive in a dynamic environment, love building relationships, and want to make a real impact in healthcare, this is your chance.Why Join Us?Career growth within a leading healthcare company
Supportive team culture and development programsRole HighlightsManage and grow independent pharmacy accounts across Montreal and surrounding areasStrategic territory planning and customer engagementEligible for performance-based bonusComprehensive health benefitsCar allowance for field travelBilingual role (French & English)Must reside in MontrealField-based with weekly office visitsSection A – Specific ResponsibilitiesDuties and responsibilities generally include, but are not limited to:Promote wholesale offerings and programs to drive business growth and strengthen customer loyalty.Identify, qualify, and develop new business opportunities in collaboration with finance and sales support to ensure seamless account setup.Develop and execute strategic territory plans to exceed sales targets.Build and maintain strong relationships with key internal and external stakeholders, including pharmacy owners, pharmacists, and pharmacy managers.Independently manage complex accounts and lead strategic initiatives.Prioritize high-impact customer engagements to support strategic market expansion.Conduct comprehensive business reviews with customers, gather actionable insights, and deliver tailored solutions to support long-term growth.Monitor and analyze territory performance, making strategic adjustments to better serve secondary partners.Represent McKesson Canada at regional trade shows and industry events.Leverage CRM tools to track account activities and manage customer interactions effectively.Ensure timely follow-up on leads and opportunities to maximize conversion and sales outcomes.Provide expert insights on market trends, industry developments, and the competitive landscape to inform and refine sales strategies.Autonomously manage schedules and in-store visits to achieve business objectives efficiently.Section B – Qualifications and Experience2-3 years of field sales experience with strong results.Experience in the pharmaceutical sector or in supply chain distribution is an asset.Candidates must live within proximity to the Montreal region to ensure effective territory coverage and customer engagement.University degree in Business, Marketing, or a related field.Section C- Skills and CompetenciesStrong communication, organizational, and relationship-building skills.Self-motivated with excellent teamwork and time management capabilities.Proven ability to build and maintain strategic relationships that support long-term business success.Skilled at independently managing and resolving complex customer issues, including navigating sensitive or challenging conversations with professionalism.Proficiency in Salesforce, MS Excel, Power BIStrong analytical and problem-solving skills.Fluency in both French and English (spoken and written).Section D -Other RequirementsValid driver’s license and access to a personal vehicle.Ability to travel for sales meetings and customer events approximately 10% of the timeS2 - 61,100.00 - 101,800.00 CAD AnnualMcKesson is an equal opportunity employer.The material contained herein is provided for informational purpose only. All open jobs offered by McKesson on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance.The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the completeness of information contained on this site or in any referenced links. While McKesson attempts to update this site on a timely basis, the information is effective only as of the time and date of posting.McKesson is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals and will accommodate applicants' needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.The information on this site is for information purpose only and is not intended to be relied upon with legal consequence.Current employees must apply through internal career site.Join us at McKesson!
Job DescriptionMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.McKesson requires new employees to be fully vaccinated for COVID-19 as defined by Health Canada, subject to applicable, verified accommodation requests. Job Summary Position is responsible for providing professional nursing care to individuals including the intravenous or injection administration of biologics or other specialty pharmaceutical products and promotes patient health by completing health reviews prior to treatment, reviews patient files and collaborates with physicians and multidisciplinary team members as required, with the end goal of providing medical therapies or self- administration teaching to patients in an ambulatory setting. The nurse uses critical thinking, therapeutic communication and clinical decision making skills to assess, plan, implement, educate and evaluate the patients’ health situation throughout their treatment therapy. Address 1: Oak Ridge Business Center, 11745 105th St, Suite 205 Grande Prairie, AlbertaMonday – Friday 8am to 4pm Address 2: n/aSpecific ResponsibilitiesAssessing the health status of patients using a pre-screening process that covers contraindications, objective and subjective data, to determine eligibility in receiving medical therapies.Insertion of peripheral intravenous or establishing access via central lines using sterile technique and best practices from the standards and practices of the college.Studying patient files and prior post-administration records to understand patient’s history.Handling and reconstituting biologic or oncology medication as per manufacturer and Heath Canada guidelines.Following provincial College of Nurses standards and guidelines on medication administration.Identifying patient care requirements; educating and providing counseling.Promoting patient independence; answering questions and teaching patients to understand their condition and medication.Documenting patient care services and managing records in accordance with INVIVA policies.Following INVIVA and nursing philosophies and standards of care.Following patient specific medical directives for administration and treatment of adverse events.Reporting adverse events in accordance with manufacturer specific requirements, Health Canada and INVIVA policy.Providing medical therapy monitoring and post administration observation and assessment.Maintaining knowledge of medical therapies as per Health Canada’s Product Monograph.Maintaining knowledge of INVIVA policies and procedures.Participating with drug and clinic audits upon request.Following drug accountability requirements as per INVIVA policy and standard operating procedure.Actively participates in training and mentoring of new clinic staff.Completing training as required by INVIVA on: products and services, policies, technology, quality assurance and communications.Maintaining quality, safety and infection control standards to ensure safe nursing practiceGeneral ResponsibilitiesMaintaining continuity among nursing teams by documenting and communicating actions, irregularities, and continuing needs.Establishing a compassionate environment and supporting patients.Maintaining and protecting patient confidentiality.Maintaining safe and clean working environment by complying with procedures, rules, and regulations.Ensuring proper operation of equipment by completing preventive maintenance requirements.Maintaining clinic medical and stationary supply levels.Maintaining up-to-date professional and technical knowledge by completing/attending educational workshops.Maintaining a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem- solving methods.Contributing to team effort and corporate goals.Minimum Qualifications2+ years of relevant experience, degree or equivalentRN with the College of Nurses of Alberta, Canada. Must be a member in good standingKey CompetenciesInfusion certification or equivalent experience a mustMaintains CPR certificationACLS certification is an assetMaintains yearly practice membership with provincial College of Nurses Association must be in good standingAbility to work at various clinics depending on regionIf applicable - maintains yearly professional liability insurance (Ontario applicants)Critical care specific designation is an assetProfessional designationRegistered NurseExcellent assessment and clinical decision-making skillsClinical, nursing and listening skillsAbility to work autonomously and proficiently, especially in emergency situationsExcellent communication skills with patients, colleagues and customersAbility to work in a dynamic and rapidly changing environmentTeam playerAbility to work in a computerized environment (i.e. computer, MS Office, email, and electronic patient records)Adaptable to different kind of corporative environmentWe are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.Our Base Pay Range for this position$34.41 - $57.44McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!
Job DescriptionMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.Job Summary The Program Manager is responsible for establishing the best business process for their unit; planning, implementing, controlling, and evaluating operational and business performance. This role will also identify opportunities for improving department and program effectiveness and support strategic solutions of the Company. This position also has a lead role in managing clients and internal stakeholders to ensure projects/programs assigned are conducted professionally, on schedule, and on budget in accordance to established specifications. Work Arrangement: This is a hybrid position requiring candidates to work on-site at least 2 days per week at one of our designated office locations. The remaining days may be worked remotely, subject to team and business. Candidates must be willing to travel across North America, with travel expected to be approximately 20% of the time.
Specific ResponsibilitiesIdentifies opportunities for improving organizational effectiveness with a particular emphasis on total customer service and cost control.Manages relationships with key customers within area of responsibility to ensure that specifications and business requirements for the project are clearly established; share information with internal project teams and across CAN business units; and continue the liaison activities during the project to ensure that the client is satisfied with the course the project is taking.Consults on issues such as business processes, workflow, productivity, quality, and organizational design.Identifies business development or expanded service opportunities within existing client base and works with the Business Development staff to develop proposals; participate in presentations, sales and marketing efforts, trade shows and other networking activities as required.Manages schedules, controls deadlines, and addresses general project organizational needs.Ensures high level of customer responsiveness with proactivity in addressing and solving issues.Participates in strategic customer meetings and other business review meetings to ensure understanding of customers’ short- and long-term strategy.Ensures that business requirements, schedules and budgets are established and agreed to prior to commencing the project.Ensure that projects / programs are monitored for achievement of the key performance indicators as well as continuous improvement through monitoring of the KPIs/SLAs and AR.Drive innovation by identifying and implementing emerging technologies and digital solutions to enhance service delivery, improve operational efficiency, and elevate customer experience. General ResponsibilitiesPrepares and maintains the project master binders and ensure that program documentation is up to date.Ensures all training both corporate and program/project specific are up to date and complying with QMS requirements.Participates in implementation and support of programs quality systems.Participates in research and consulting activities as required. Minimum QualificationsBachelor’s Degree in a related field.Minimum of 5 years of hands-on experience in Patient Support Programs (PSPs), with a strong understanding of program design, implementation, and optimization.Proven leadership experience within the pharmaceutical industry, ideally in a clinical or account management capacity, demonstrating the ability to lead cross-functional teams and drive strategic initiatives. Key CompetenciesExcellent oral presentation and interpersonal skills.Impeccable written and spoken English skills.Bilingual skills (French/English) an asset.Ability to communicate clearly with clients and employees.Excellent listening and questioning skills.Ability to approach issues from a number of perspectives, summarizing data to draw a conclusion, excellent analytical.Flexibility to travel across North America (approx. 20% travel)Experience in data management/reporting tools is an asset.____________________________________________________________________________Résumé du posteLe/la Gestionnaire de programme est responsable de l’établissement des meilleurs processus opérationnels pour son unité, ainsi que de la planification, de la mise en œuvre, du contrôle et de l’évaluation de la performance opérationnelle et commerciale. Ce rôle vise également à identifier les opportunités d’amélioration de l’efficacité des départements et des programmes, tout en soutenant les solutions stratégiques de l’entreprise. Ce poste joue également un rôle clé dans la gestion des clients et des parties prenantes internes afin de garantir que les projets/programmes attribués soient menés de manière professionnelle, dans les délais et le budget impartis, conformément aux spécifications établies.Modalité de travail : Ce poste est hybride, exigeant que les candidats travaillent sur site au moins 2 jours par semaine dans l’un de nos bureaux désignés. Les jours restants peuvent être travaillés à distance, selon les besoins de l’équipe et de l’entreprise.Les candidats doivent être disposés à voyager en Amérique du Nord, avec environ 20 % de déplacements prévus.Responsabilités spécifiquesIdentifier les opportunités d’amélioration de l’efficacité organisationnelle, en mettant l’accent sur le service client global et le contrôle des coûts.Gérer les relations avec les clients clés dans son domaine de responsabilité afin de garantir que les spécifications et les exigences commerciales du projet soient clairement établies ; partager les informations avec les équipes internes et les unités commerciales de CAN ; maintenir les activités de liaison pendant le projet pour assurer la satisfaction du client.Offrir des conseils sur les processus commerciaux, les flux de travail, la productivité, la qualité et la conception organisationnelle.Identifier les opportunités de développement commercial ou d’élargissement des services auprès des clients existants et collaborer avec l’équipe de développement commercial pour élaborer des propositions ; participer aux présentations, aux efforts de vente et de marketing, aux salons professionnels et autres activités de réseautage selon les besoins.Gérer les calendriers, respecter les délais et répondre aux besoins organisationnels généraux du projet.Assurer un haut niveau de réactivité client avec une approche proactive pour résoudre les problèmes.Participer aux réunions stratégiques avec les clients et aux autres réunions d’examen commercial pour comprendre les stratégies à court et long terme des clients.Veiller à ce que les exigences commerciales, les calendriers et les budgets soient établis et approuvés avant le début du projet.Assurer le suivi des projets/programmes pour atteindre les indicateurs de performance clés (KPI), et favoriser l’amélioration continue via le suivi des KPI/SLA et des comptes clients.Stimuler l’innovation en identifiant et en mettant en œuvre des technologies émergentes et des solutions numériques pour améliorer la prestation de services, accroître l’efficacité opérationnelle et enrichir l’expérience client.Responsabilités généralesPréparer et maintenir les classeurs maîtres du projet et s’assurer que la documentation du programme est à jour.Veiller à ce que toutes les formations, tant corporatives que spécifiques au programme/projet, soient à jour et conformes aux exigences du système de gestion de la qualité (QMS).Participer à la mise en œuvre et au soutien des systèmes de qualité des programmes.Participer aux activités de recherche et de consultation selon les besoins.Qualifications minimalesDiplôme universitaire dans un domaine pertinent.Minimum de 5 ans d’expérience pratique dans les Programmes de Soutien aux Patients (PSP), avec une solide compréhension de la conception, de la mise en œuvre et de l’optimisation des programmes.Expérience avérée en leadership dans l’industrie pharmaceutique, idéalement dans un rôle clinique ou de gestion de comptes, démontrant la capacité à diriger des équipes interfonctionnelles et à piloter des initiatives stratégiques.Compétences clésExcellentes compétences en présentation orale et en relations interpersonnelles.Maîtrise impeccable de l’anglais écrit et parlé.Compétences bilingues (français/anglais) sont un atout.Capacité à communiquer clairement avec les clients et les employés.Excellentes compétences d’écoute et de questionnement.Capacité à aborder les problèmes sous plusieurs angles, à résumer les données pour en tirer des conclusions ; excellentes compétences analytiques.Flexibilité pour voyager en Amérique du Nord (environ 20 % de déplacements).Expérience avec les outils de gestion et de reporting de données est un atout.We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.Our Base Pay Range for this position$81,500 - $135,900McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!
Job DescriptionMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.Job Summary The Program Manager is responsible for establishing the best business process for their unit; planning, implementing, controlling, and evaluating operational and business performance. This role will also identify opportunities for improving department and program effectiveness and support strategic solutions of the Company. This position also has a lead role in managing clients and internal stakeholders to ensure projects/programs assigned are conducted professionally, on schedule, and on budget in accordance to established specifications. Work Arrangement: This is a hybrid position requiring candidates to work on-site at least 2 days per week at one of our designated office locations. The remaining days may be worked remotely, subject to team and business. Candidates must be willing to travel across North America, with travel expected to be approximately 20% of the time.
Specific ResponsibilitiesIdentifies opportunities for improving organizational effectiveness with a particular emphasis on total customer service and cost control.Manages relationships with key customers within area of responsibility to ensure that specifications and business requirements for the project are clearly established; share information with internal project teams and across CAN business units; and continue the liaison activities during the project to ensure that the client is satisfied with the course the project is taking.Consults on issues such as business processes, workflow, productivity, quality, and organizational design.Identifies business development or expanded service opportunities within existing client base and works with the Business Development staff to develop proposals; participate in presentations, sales and marketing efforts, trade shows and other networking activities as required.Manages schedules, controls deadlines, and addresses general project organizational needs.Ensures high level of customer responsiveness with proactivity in addressing and solving issues.Participates in strategic customer meetings and other business review meetings to ensure understanding of customers’ short- and long-term strategy.Ensures that business requirements, schedules and budgets are established and agreed to prior to commencing the project.Ensure that projects / programs are monitored for achievement of the key performance indicators as well as continuous improvement through monitoring of the KPIs/SLAs and AR.Drive innovation by identifying and implementing emerging technologies and digital solutions to enhance service delivery, improve operational efficiency, and elevate customer experience. General ResponsibilitiesPrepares and maintains the project master binders and ensure that program documentation is up to date.Ensures all training both corporate and program/project specific are up to date and complying with QMS requirements.Participates in implementation and support of programs quality systems.Participates in research and consulting activities as required. Minimum QualificationsBachelor’s Degree in a related field.Minimum of 5 years of hands-on experience in Patient Support Programs (PSPs), with a strong understanding of program design, implementation, and optimization.Proven leadership experience within the pharmaceutical industry, ideally in a clinical or account management capacity, demonstrating the ability to lead cross-functional teams and drive strategic initiatives. Key CompetenciesExcellent oral presentation and interpersonal skills.Impeccable written and spoken English skills.Bilingual skills (French/English) an asset.Ability to communicate clearly with clients and employees.Excellent listening and questioning skills.Ability to approach issues from a number of perspectives, summarizing data to draw a conclusion, excellent analytical.Flexibility to travel across North America (approx. 20% travel)Experience in data management/reporting tools is an asset.____________________________________________________________________________Résumé du posteLe/la Gestionnaire de programme est responsable de l’établissement des meilleurs processus opérationnels pour son unité, ainsi que de la planification, de la mise en œuvre, du contrôle et de l’évaluation de la performance opérationnelle et commerciale. Ce rôle vise également à identifier les opportunités d’amélioration de l’efficacité des départements et des programmes, tout en soutenant les solutions stratégiques de l’entreprise. Ce poste joue également un rôle clé dans la gestion des clients et des parties prenantes internes afin de garantir que les projets/programmes attribués soient menés de manière professionnelle, dans les délais et le budget impartis, conformément aux spécifications établies.Modalité de travail : Ce poste est hybride, exigeant que les candidats travaillent sur site au moins 2 jours par semaine dans l’un de nos bureaux désignés. Les jours restants peuvent être travaillés à distance, selon les besoins de l’équipe et de l’entreprise.Les candidats doivent être disposés à voyager en Amérique du Nord, avec environ 20 % de déplacements prévus.Responsabilités spécifiquesIdentifier les opportunités d’amélioration de l’efficacité organisationnelle, en mettant l’accent sur le service client global et le contrôle des coûts.Gérer les relations avec les clients clés dans son domaine de responsabilité afin de garantir que les spécifications et les exigences commerciales du projet soient clairement établies ; partager les informations avec les équipes internes et les unités commerciales de CAN ; maintenir les activités de liaison pendant le projet pour assurer la satisfaction du client.Offrir des conseils sur les processus commerciaux, les flux de travail, la productivité, la qualité et la conception organisationnelle.Identifier les opportunités de développement commercial ou d’élargissement des services auprès des clients existants et collaborer avec l’équipe de développement commercial pour élaborer des propositions ; participer aux présentations, aux efforts de vente et de marketing, aux salons professionnels et autres activités de réseautage selon les besoins.Gérer les calendriers, respecter les délais et répondre aux besoins organisationnels généraux du projet.Assurer un haut niveau de réactivité client avec une approche proactive pour résoudre les problèmes.Participer aux réunions stratégiques avec les clients et aux autres réunions d’examen commercial pour comprendre les stratégies à court et long terme des clients.Veiller à ce que les exigences commerciales, les calendriers et les budgets soient établis et approuvés avant le début du projet.Assurer le suivi des projets/programmes pour atteindre les indicateurs de performance clés (KPI), et favoriser l’amélioration continue via le suivi des KPI/SLA et des comptes clients.Stimuler l’innovation en identifiant et en mettant en œuvre des technologies émergentes et des solutions numériques pour améliorer la prestation de services, accroître l’efficacité opérationnelle et enrichir l’expérience client.Responsabilités généralesPréparer et maintenir les classeurs maîtres du projet et s’assurer que la documentation du programme est à jour.Veiller à ce que toutes les formations, tant corporatives que spécifiques au programme/projet, soient à jour et conformes aux exigences du système de gestion de la qualité (QMS).Participer à la mise en œuvre et au soutien des systèmes de qualité des programmes.Participer aux activités de recherche et de consultation selon les besoins.Qualifications minimalesDiplôme universitaire dans un domaine pertinent.Minimum de 5 ans d’expérience pratique dans les Programmes de Soutien aux Patients (PSP), avec une solide compréhension de la conception, de la mise en œuvre et de l’optimisation des programmes.Expérience avérée en leadership dans l’industrie pharmaceutique, idéalement dans un rôle clinique ou de gestion de comptes, démontrant la capacité à diriger des équipes interfonctionnelles et à piloter des initiatives stratégiques.Compétences clésExcellentes compétences en présentation orale et en relations interpersonnelles.Maîtrise impeccable de l’anglais écrit et parlé.Compétences bilingues (français/anglais) sont un atout.Capacité à communiquer clairement avec les clients et les employés.Excellentes compétences d’écoute et de questionnement.Capacité à aborder les problèmes sous plusieurs angles, à résumer les données pour en tirer des conclusions ; excellentes compétences analytiques.Flexibilité pour voyager en Amérique du Nord (environ 20 % de déplacements).Expérience avec les outils de gestion et de reporting de données est un atout.We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.Our Base Pay Range for this position$81,500 - $135,900McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!
Job DescriptionMcKesson, l’une des 10 premières entreprises du classement Fortune Global 500, touche à pratiquement tous les aspects des soins de santé et s’emploie à faire une réelle différence. Nous sommes reconnus pour notre capacité à offrir un savoir, des produits et des services qui rendent les soins de qualité plus accessibles et plus abordables. Chez nous, la santé, le bonheur et le bien-être de nos gens et des personnes que nous desservons sont prioritaires—et nous tiennent à cœur.Ce que tu fais chez McKesson a de l’importance. Nous favorisons une culture où tu peux t’épanouir et avoir un impact, et où tu es encouragé à proposer de nouvelles idées. Ensemble, nous façonnons l’avenir de la santé pour nos patients, nos communautés et nos équipes. Si tu souhaites dès aujourd’hui contribuer à la santé de demain, nous aimerions avoir de tes nouvelles.McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.Résumé du posteLe/la gestionnaire de cas infirmier(ère) joue un rôle essentiel au sein de l’équipe des services aux patients, en assurant la coordination et la prestation des services liés aux programmes de soutien aux patients offerts par McKesson Specialty. Ce poste implique des interactions avec les patients, les compagnies d’assurance, les pharmacies, les médecins et autres professionnels de la santé, afin de leur fournir un soutien. Il nécessite également une compréhension et une conformité aux procédures opérationnelles normalisées de l’entreprise, du département et du programme. Il s’agit d’un poste temporaire à temps plein, avec disponibilité requise pour des quarts de travail en soirée en rotation (de 12h à 20h).Responsabilités spécifiquesAgir comme point de contact principal pour le programme, les médecins, les pharmacies et autres professionnels de la santéDurant les 3 à 4 premiers mois suivant l’embauche, rencontrer en personne les cliniques clés pour établir une relation continueFournir, au besoin, des formations et du matériel éducatif aux patients concernant leur médication et effectuer des suivis d’adhésionExaminer, analyser et valider les informations fournies par les patients et les professionnels de la santé pour en assurer l’exactitude et l’exhaustivitéSuivre les protocoles du programme pour planifier les prochaines étapes appropriées et assurer la continuité du serviceEffectuer des suivis auprès des patients au nom des cabinets médicaux pour assurer l’adhésion au traitementCollaborer avec le patient, l’assureur et le médecin pour la documentation nécessaire à une couverture maximale, incluant l’exploration des assureurs publics et privésSaisir les données pertinentes recueillies à différents points de contact durant la prestation des servicesRépondre aux appels de renseignements généraux par téléphone, plateformes web ou en personne, concernant les services du programme, les maladies ou les produitsFournir un aperçu technique des produits aux professionnels de la santé et aux patients, si nécessaireCollaborer avec les cabinets médicaux, les fournisseurs de services et autres parties pour offrir un service complet et coordonnéRecevoir, enregistrer et signaler les événements indésirables conformément aux instructions du programmeMaintenir les niveaux de service en gestion de cas, incluant le signalement des événements indésirables dans les 24 heures suivant leur réceptionEffectuer des tâches administratives : saisie de données, appels entrants et sortants, gestion des courriels et des télécopies, classement, numérisationAutres tâches selon les besoins.Responsabilités généralesRespecter les normes professionnelles prescrites par les associations professionnelles et McKessonParticiper aux activités d’amélioration continue du département (processus, qualité, formation)Contribuer au développement d’outils et de rapports pour identifier les signaux de mauvaise compréhension, fraude ou incidents hors protocoleAider à l’analyse des données agrégées pour identifier les tendances du programmeMaintenir l’exactitude des données du programme en vérifiant la documentationSoutenir les patients et les professionnels de la santé avec la formation, l’éducation et les services d’injectionAgir comme point de contact principal entre le programme et les parties prenantes, en collaboration avec les cliniques et les représentants commerciauxExigences du posteConnaissances / ÉducationInfirmier(ère) autorisé(e) avec l'ordreCompréhension et respect des procédures opérationnelles normalisées de l’entreprise et du programmeExpérienceDe 1 à 3 ans d’expérience dans un poste similaireCapacité démontrée à communiquer efficacement et avec empathie par téléphone et en personneExpérience dans le secteur de la santé (réclamations médicales, vérification d’assurance, pharmacie, fabricants pharmaceutiques) est un atoutCompétences recherchéesCompétences informatiquesUtilisation de logiciels Windows, plateformes web, systèmes propriétaires, logiciels de téléphonie.Résolution de problèmesCapacité à résoudre rapidement et efficacement des problèmes complexes ; les problèmes difficiles sont référés au superviseurService à la clientèle externeExcellentes compétences en service à la clientèle avec les patients, médecins et autres clientsCapacité à résoudre les plaintes des clientsPlanification / CoordinationCapacité à planifier et coordonner les activités avec les membres de l’équipeInnovation / ProactivitéCapacité à proposer des améliorations ; à anticiper les problèmes et développer des solutions alternativesConditions de travailCapacité à travailler de manière autonome et à prendre des décisions appropriéesDisponibilité pour des quarts de travail rotatifsCompétences linguistiquesCapacité à communiquer à l’oral et à l’écrit en anglais et en françaisDéplacementsJusqu’à 10 % de déplacements requisPermis de conduire valide requisCapacité à demander une carte de crédit d’entreprise pour les frais de déplacement_________________________________________________________________________________________________________Job Summary The Nurse Case Manager is an integral part of the Patient Services team, responsible for the coordination and delivery of services related to the patient support programs offered by McKesson Specialty. The role involves interactions with patients, insurance companies, pharmacies, physicians and other health care professionals (HCPs) and provide support to their patients. The role involves understanding, adherence to corporate, divisional, departmental, and program specific standard operating procedures. This role is a full time, temporary position with rotating evening shifts (12pm-8pm) availability required.
Specific ResponsibilitiesThe Nurse Case Manager is the point of contact for the program, doctors, pharmacies and other HCP’sDuring the first 3-4 months of hire, NCM will be meeting key clinics for a face to face meet and greet to develop ongoing relationship with the clinicsMay be required to provide training and educational materials to patients pertaining to their medication and conduct adherence follow upsReview, analyze and validate information provided by patients and HCPs for accuracy and completeness to ensure initiation of servicesFollow the program protocols to ensure that the most appropriate next step is scheduled to ensure continuity of service delivery to HCPs and patientsComplete follow ups with patients on behalf of the physician offices, as required, to ensure adherence to treatment regimensLiaise with the patient, insurer and physician regarding the documentation required for maximum reimbursement coverage, including the exploration of all public and private insurers and providing employer escalations as requiredProcess data entry activities of pertinent information received at different points of contact during the delivery of program servicesProvide answers to general inquiry calls submitted via telephone, web-based platforms or in person, on program services, disease state or product related questions, based on information provided as part of the program materialsProvide HCP and Patients with a technical product overview when requiredLiaise with physicians’ offices, services providers and other parties to provide comprehensive and coordinated service to patients and physiciansReceive, record and report Adverse Events, as per program working instructionsMaintain service levels in case management, including Adverse Events reported within twenty-four hours of receipt and any other Key Performance Indicators established at the Program levelPerform data-entry, answer inbound calls, make outbound calls, manage e-mail and fax software, general administrative functions including faxing, filing, scanningOther duties as assigned. General ResponsibilitiesAdhere to professional standards as prescribed by the professional associations and McKesson as applicableParticipate and assist in departmental continuous improvement activities related to process, quality, trainingParticipate in the development of reports and tools for identifying signals that will flag misunderstanding, misconduct, fraud or other out of protocol program participant related incidentsAssist with reviews of aggregate data to identify program trends and communicate these trends appropriately Maintain program data accuracy through review of program documentation for completeness and consistencySupport patients and HCPs with training, education and Injection servicesPerform data-entry, answer inbound calls, make outbound calls, manage e-mail and fax software, general administrative functions including faxing, filing, scanningAct as lead point of contact between the program and stakeholders and works with clinics and client sales reps.Job RequirementsKnowledge/EducationRegistered Nurse with current registrationUnderstanding and compliance with corporate, divisional, departmental and program specific standard operating procedures.ExperienceMore than one year and up to three years experience in a previous job or jobsDemonstrated ability to communicate efficiently and in an empathetic manner over the phone and in personExperience in the healthcare industry including, but not limited to medical claims, insurance verification, pharmacy and/or pharmaceutical manufacturers is preferable.Key CompetenciesComputer/Application SkillsRequired to use menu-driven retrieval and search functions on Windows based applications, web-based applications and proprietary information technology systems; ability to use a switch-based telephony software, etc.Problem SolvingNavigates quickly and effectively to resolve problems and obstacles, even when complex and unique circumstances occur; responds to recurring problems by investigating the underlying causes and taking steps to eliminate them. Only difficult problems are referred to supervisor
External Customer Service Excellent customer service skills in dealing with patients, physicians, and other clients Resolve customer complaints. Planning/Coordinating WorkRequired to initiate planning and coordination of activities with other members in the work group, make appropriate adjustments to one’s own work plansInnovation/ProactivityExpected to suggest innovations to the supervisor, which affect the job or its workflow. Tries different approaches when initial efforts to solve problems fail; anticipates possible problems and develops alternativesWorking ConditionsAble to work independently and make appropriate decisionsMay be required to rotate shiftsLanguage SkillsAbility to communicate written and verbally in both English and FrenchTravelUp to 10% of travel may be requiredValid driver’s license requiredAbility to apply for corporate credit card for travel expenses.We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.Notre échelle salariale de base pour ce posteOur Base Pay Range for this position$51,200 - $85,400McKesson est un employeur qui adhère aux principes d’égalité d’accès à l’emploi.McKesson offre des possibilités d'emploi égales aux candidat·e·s et aux employés, et s'engage à créer un environnement diversifié et inclusif, sans distinction de race, de couleur, de religion, de sexe, d'orientation sexuelle, d'identité de genre, d'origine nationale, de statut de vétéran protégé, de handicap, d'âge ou d'info...
Job DescriptionMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.McKesson requires new employees to be fully vaccinated for COVID-19 as defined by Health Canada, subject to applicable, verified accommodation requests.Job SummaryPosition is responsible for providing professional nursing care to individuals including the intravenous or injection administration of biologics or other specialty pharmaceutical products and promotes patient health by completing health reviews prior to treatment, reviews patient files and collaborates with physicians and multidisciplinary team members as required, with the end goal of providing medical therapies or self- administration teaching to patients in an ambulatory setting.The nurse uses critical thinking, therapeutic communication and clinical decision making skills to assess, plan, implement, educate and evaluate the patients’ health situation throughout their treatment therapy.**Starting Wage at $47.35/Hour Plus Incentives!**Specific ResponsibilitiesAssessing the health status of patients using a pre-screening process that covers contraindications, objective and subjective data, to determine eligibility in receiving medical therapies.Insertion of peripheral intravenous or establishing access via central lines using sterile technique and best practices from the standards and practices of the college.Studying patient files and prior post-administration records to understand patient’s history.Handling and reconstituting biologic or oncology medication as per manufacturer and Heath Canada guidelines.Following provincial College of Nurses standards and guidelines on medication administration.Identifying patient care requirements; educating and providing counseling.Promoting patient independence; answering questions and teaching patients to understand their condition and medication.Documenting patient care services and managing records in accordance with INVIVA policies.Following INVIVA and nursing philosophies and standards of care.Following patient specific medical directives for administration and treatment of adverse events.Reporting adverse events in accordance with manufacturer specific requirements, Health Canada and INVIVA policy.Providing medical therapy monitoring and post administration observation and assessment.Maintaining knowledge of medical therapies as per Health Canada’s Product Monograph.Maintaining knowledge of INVIVA policies and procedures.Participating with drug and clinic audits upon request.Following drug accountability requirements as per INVIVA policy and standard operating procedure.Actively participates in training and mentoring of new clinic staff.Completing training as required by INVIVA on: products and services, policies, technology, quality assurance and communications.Maintaining quality, safety and infection control standards to ensure safe nursing practiceGeneral ResponsibilitiesMaintaining continuity among nursing teams by documenting and communicating actions, irregularities, and continuing needs.Establishing a compassionate environment and supporting patients.Maintaining and protecting patient confidentiality.Maintaining safe and clean working environment by complying with procedures, rules, and regulations.Ensuring proper operation of equipment by completing preventive maintenance requirements.Maintaining clinic medical and stationary supply levels.Maintaining up-to-date professional and technical knowledge by completing/attending educational workshops.Maintaining a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem- solving methods.Contributing to team effort and corporate goals.Minimum Qualifications2+ years of relevant experience, degree or equivalentRN with the College of Nurses of British Columbia, Canada. Must be a member in good standingKey CompetenciesInfusion certification or equivalent experience a mustMaintains CPR certificationACLS certification is an assetMaintains yearly practice membership with provincial College of Nurses Association must be in good standingAbility to work at various clinics depending on regionIf applicable - maintains yearly professional liability insurance (Ontario applicants)Critical care specific designation is an assetProfessional designationRegistered NurseExcellent assessment and clinical decision-making skillsClinical, nursing and listening skillsAbility to work autonomously and proficiently, especially in emergency situationsExcellent communication skills with patients, colleagues and customersAbility to work in a dynamic and rapidly changing environmentTeam playerAbility to work in a computerized environment (i.e. computer, MS Office, email, and electronic patient records)Adaptable to different kind of corporative environmentWe are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.Our Base Pay Range for this position$34.41 - $57.44McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!
Job DescriptionMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.McKesson requires new employees to be fully vaccinated for COVID-19 as defined by Health Canada, subject to applicable, verified accommodation requests.Job SummaryPosition is responsible for providing professional nursing care to individuals including the intravenous or injection administration of biologics or other specialty pharmaceutical products and promotes patient health by completing health reviews prior to treatment, reviews patient files and collaborates with physicians and multidisciplinary team members as required, with the end goal of providing medical therapies or self- administration teaching to patients in an ambulatory setting.The nurse uses critical thinking, therapeutic communication and clinical decision making skills to assess, plan, implement, educate and evaluate the patients’ health situation throughout their treatment therapy.**Starting Wage at $47.35/Hour Plus Incentives!**Specific ResponsibilitiesAssessing the health status of patients using a pre-screening process that covers contraindications, objective and subjective data, to determine eligibility in receiving medical therapies.Insertion of peripheral intravenous or establishing access via central lines using sterile technique and best practices from the standards and practices of the college.Studying patient files and prior post-administration records to understand patient’s history.Handling and reconstituting biologic or oncology medication as per manufacturer and Heath Canada guidelines.Following provincial College of Nurses standards and guidelines on medication administration.Identifying patient care requirements; educating and providing counseling.Promoting patient independence; answering questions and teaching patients to understand their condition and medication.Documenting patient care services and managing records in accordance with INVIVA policies.Following INVIVA and nursing philosophies and standards of care.Following patient specific medical directives for administration and treatment of adverse events.Reporting adverse events in accordance with manufacturer specific requirements, Health Canada and INVIVA policy.Providing medical therapy monitoring and post administration observation and assessment.Maintaining knowledge of medical therapies as per Health Canada’s Product Monograph.Maintaining knowledge of INVIVA policies and procedures.Participating with drug and clinic audits upon request.Following drug accountability requirements as per INVIVA policy and standard operating procedure.Actively participates in training and mentoring of new clinic staff.Completing training as required by INVIVA on: products and services, policies, technology, quality assurance and communications.Maintaining quality, safety and infection control standards to ensure safe nursing practiceGeneral ResponsibilitiesMaintaining continuity among nursing teams by documenting and communicating actions, irregularities, and continuing needs.Establishing a compassionate environment and supporting patients.Maintaining and protecting patient confidentiality.Maintaining safe and clean working environment by complying with procedures, rules, and regulations.Ensuring proper operation of equipment by completing preventive maintenance requirements.Maintaining clinic medical and stationary supply levels.Maintaining up-to-date professional and technical knowledge by completing/attending educational workshops.Maintaining a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem- solving methods.Contributing to team effort and corporate goals.Minimum Qualifications2+ years of relevant experience, degree or equivalentRN with the College of Nurses of British Columbia, Canada. Must be a member in good standingKey CompetenciesInfusion certification or equivalent experience a mustMaintains CPR certificationACLS certification is an assetMaintains yearly practice membership with provincial College of Nurses Association must be in good standingAbility to work at various clinics depending on regionIf applicable - maintains yearly professional liability insurance (Ontario applicants)Critical care specific designation is an assetProfessional designationRegistered NurseExcellent assessment and clinical decision-making skillsClinical, nursing and listening skillsAbility to work autonomously and proficiently, especially in emergency situationsExcellent communication skills with patients, colleagues and customersAbility to work in a dynamic and rapidly changing environmentTeam playerAbility to work in a computerized environment (i.e. computer, MS Office, email, and electronic patient records)Adaptable to different kind of corporative environmentWe are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.Our Base Pay Range for this position$34.41 - $57.44McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!
Job DescriptionMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.Job SummaryReporting to the Director, Commercial Strategy, the Sr. Analyst, Commercial Strategy will play a pivotal role in the execution of a cross-functional sales strategy for the Specialty Health Team. In this role, you will collaborate closely with various Specialty Health business units to implement initiatives that enhance sales effectiveness, improve operational efficiency and support the broader Specialty Health sales strategy. The successful candidate will bring strong analytical capabilities, a collaborative and strategic mindset, and a passion for driving business performance through data-driven insights and process improvements. This is an exciting opportunity to contribute to the transformation of Specialty Health’s commercial strategy and play a key role in supporting the achievement of the sales strategy objectives.Location: 2300 Meadowvale Blvd, Mississauga, ONWork Arrangement: This is a hybrid position requiring candidates to work on-site at least 2 days per week at our designated office location. The remaining days may be worked remotely, subject to team and business needs.Specific ResponsibilitiesCommercial Strategy Support:Support the launch of our refreshed Specialty Health Go to Market strategy and create customer-facing tools that encompasses our entire customer value proposition to fully activate our customer experience.Execute a cross-functional collaborative conference and trade show plan for Specialty Health including budget tracking, managing a participant list, post-event follow ups and collecting key performance indicators. Implement client segmentation and competitive intelligence initiatives to inform our cross-business unified sales strategy. Develop and maintain a deep understanding of market conditions and industry trends, as well as McKesson Specialty Health business operations to inform business marketing and sales strategy.Support initiatives and enhancements that increase efficiency in the Sales organization, including working with Specialty Health business leaders on the execution of our CRM.Identify and execute opportunities for process improvements across deliverables. Track and report key performance indicators related to sales strategy execution.Strategic Pricing and Market Analysis: Utilizing your understanding of the business and market landscape, prepare business cases and P&Ls for new opportunities, responses to Requests for Proposals (RFPs) and pipeline revenue estimates. Support the development and maintenance of pricing models and tools to support sales negotiations in collaboration with Finance, Operations, Sales, and Marketing.Conduct analyses and propose innovative ideas for a pricing strategy that will ensure profitable delivery of the corporate growth objectives and maintain market competitiveness.Monitor market trends and internal data to identify pricing opportunities and support strategic recommendations.Provide recommendations for continual improvement in the effectiveness and efficiency of our pricing portfolio. Support other strategic pricing initiatives as required. Proposal Writing:In collaboration with internal stakeholders, write proposals and RFP responses that strategically address the client’s needs, under the direction of the account lead.Create detailed project plans, involve cross-functional contributors, anticipate and resolve timeline challenges, and ensure clear communication of tasks and internal deadlines for efficient engagement of resources and timely completion of responses.Identify and execute opportunities to enhance proposal quality, processes, and overall effectiveness.Minimum QualificationsUniversity degree in relevant discipline. MBA or other Master’s degree preferred.Minimum of 7 years of experience in the biopharma and/or healthcare industry.Knowledge in the Canadian biopharma landscape, including patient services, market access, pharmacy programs, or related Specialty health care field.Key CompetenciesPrior experience with health economic modeling, patient support programs, and IQVIA data sets are a definite asset.Robust financial and process excellence acumen.Strong analytical and problem-solving skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.Demonstrated ability to contribute to the development of innovative principles and ideas relating to a cross-functional sales strategy.Excellent communication, presentation and interpersonal skills; results orientated, passionate and driven to succeed.High sense of urgency with ability to multi-task and work proactively in a fast-paced, dynamic environment.Demonstrates the ability to work autonomously with minimal supervision.Strong Team Player, skilled at influencing stakeholders, securing commitment, and fostering positive working relationships with various business partners.Advanced proficiency with MS Office products (Excel, Power BI, PowerPoint, Word), and knowledge of or experience with CRM an asset.Bilingual (English and French), both written and spoken an asset.We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.Our Base Pay Range for this position$89,700 - $149,500McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!
Job DescriptionMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.Job SummaryThe Pharmacy Coordinator (12-month contract) plays a pivotal role by scheduling deliveries and processing prescription medications in collaboration with Pharmacists to ensure the accurate dispensing of medications to patients. Specific ResponsibilitiesProvide exemplary customer service that meets the standards of McKesson Canada; customer interaction is done via phone and emailBilling prescriptions through pharmacy software, ensuring all required documentation is adequate and appropriate, including (but not limited to) accounts receivables, dosage and dosing intervals, third-party billing restrictions, scheduled appointment dates, clinic locations, copayment management, coordination of benefits, and assignment of benefitsCreating patient files in pharmacy softwareManaging site calendars, appointment changes, dispensing, and shipping schedulesAccurately dispensing medications to ensure arrival at the appropriate destination on timeConducting patient follow-up calls for outstanding accounts, ensuring that all medical questions are referred to a PharmacistAdherence to all relevant guidelines, including the established Standard Operating Procedures and all applicable regulatory requirementsInventory management and reconciliationEffective communication with both external and internal contactsDeveloping and maintaining professional relationships with healthcare professionals, reimbursement coordinators, infusion coordinators, provincial ministries of health, and private payersAccurate data entry into various systemsLiaison between insurance plans and physicians directly to ensure all necessary paperwork and information is provided to the patient's plan for coverage reviewUnderstanding, and resolving third-party billing issues for high-dollar value productsThoroughly and accurately completing paperwork regarding the processing of materialsOther duties as assigned.
Key RequirementsKnowledgeKnowledge of third-party insurance plans, and pharmacy softwareProficiency in Windows environment and MS OfficeSecondary School DiplomaSkillsExceptional organizational and multitasking abilitiesTechnical skills for successful medication dispensingEffective communication skills Ability to work under pressure and meet tight deadlinesCustomer service, TeamworkUnderstanding unique medications and patient needsProblem solvingInterpersonal skillsPatient advocacy, decision makingCollaborationAbilitiesQuick learner in fast-paced environmentProblem-solving and team playerSelf-starting and independent work styleExperience1-3 years of retail pharmacy experienceWhat you gain in the roleKnowledge: Diverse billing knowledge within specialty pharmacy settingSkills and Abilities: Multitasking, organizational skills, specialty pharmacy specific softwareExperiences: working with various cross functional teamsWe are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.Our Base Pay Range for this position$47,300 - $78,800McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!
Job DescriptionMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.McKesson requires new employees to be fully vaccinated for COVID-19 as defined by Health Canada, subject to applicable, verified accommodation requests.Job DescriptionJob SummaryPosition is responsible for providing professional nursing care to individuals including the intravenous or injection administration of biologics or other specialty pharmaceutical products and promotes patient health by completing health reviews prior to treatment, reviews patient files and collaborates with physicians and multidisciplinary team members as required, with the end goal of providing medical therapies or self- administration teaching to patients in an ambulatory setting.The nurse uses critical thinking, therapeutic communication and clinical decision making skills to assess, plan, implement, educate and evaluate the patients’ health situation throughout their treatment therapy.**Starting Wage at $47.35/Hour Plus Incentives!**Specific ResponsibilitiesAssessing the health status of patients using a pre-screening process that covers contraindications, objective and subjective data, to determine eligibility in receiving medical therapies.Insertion of peripheral intravenous or establishing access via central lines using sterile technique and best practices from the standards and practices of the college.Studying patient files and prior post-administration records to understand patient’s history.Handling and reconstituting biologic or oncology medication as per manufacturer and Heath Canada guidelines.Following provincial College of Nurses standards and guidelines on medication administration.Identifying patient care requirements; educating and providing counseling.Promoting patient independence; answering questions and teaching patients to understand their condition and medication.Documenting patient care services and managing records in accordance with INVIVA policies.Following INVIVA and nursing philosophies and standards of care.Following patient specific medical directives for administration and treatment of adverse events.Reporting adverse events in accordance with manufacturer specific requirements, Health Canada and INVIVA policy.Providing medical therapy monitoring and post administration observation and assessment.Maintaining knowledge of medical therapies as per Health Canada’s Product Monograph.Maintaining knowledge of INVIVA policies and procedures.Participating with drug and clinic audits upon request.Following drug accountability requirements as per INVIVA policy and standard operating procedure.Actively participates in training and mentoring of new clinic staff.Completing training as required by INVIVA on: products and services, policies, technology, quality assurance and communications.Maintaining quality, safety and infection control standards to ensure safe nursing practiceGeneral ResponsibilitiesMaintaining continuity among nursing teams by documenting and communicating actions, irregularities, and continuing needs.Establishing a compassionate environment and supporting patients.Maintaining and protecting patient confidentiality.Maintaining safe and clean working environment by complying with procedures, rules, and regulations.Ensuring proper operation of equipment by completing preventive maintenance requirements.Maintaining clinic medical and stationary supply levels.Maintaining up-to-date professional and technical knowledge by completing/attending educational workshops.Maintaining a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem- solving methods.Contributing to team effort and corporate goals.Minimum Qualifications2+ years of relevant experience, degree or equivalentRN with the College of Nurses of British Columbia, Canada. Must be a member in good standingKey CompetenciesInfusion certification or equivalent experience a mustMaintains CPR certificationACLS certification is an assetMaintains yearly practice membership with provincial College of Nurses Association must be in good standingAbility to work at various clinics depending on regionIf applicable - maintains yearly professional liability insurance (Ontario applicants)Critical care specific designation is an assetProfessional designationRegistered NurseExcellent assessment and clinical decision-making skillsClinical, nursing and listening skillsAbility to work autonomously and proficiently, especially in emergency situationsExcellent communication skills with patients, colleagues and customersAbility to work in a dynamic and rapidly changing environmentTeam playerAbility to work in a computerized environment (i.e. computer, MS Office, email, and electronic patient records)Adaptable to different kind of corporative environmentWe are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.Our Base Pay Range for this position$34.41 - $57.44McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!
