Your Moneris Career - The Opportunity We are looking for a Manager Level I, Identity, Access, and Secrets Management to help deliver and support IAM solutions across Moneris. You will focus on the daily management of IAM technologies and processes, ensuring secure and efficient access for employees, contractors, vendors, and customers. You will work closely with senior leaders, security architects, and operations teams to implement IAM best practices and help automate identity lifecycle processes. Location: You will be based in our Toronto office, balancing in-office collaboration with remote flexibility. Reporting Relationship : You will report to the Senior Manager, Identity, Access, and Secrets Management. Your Moneris Career - What you'll do Support the implementation and ongoing operations of IAM solutions according to Moneris security policies and regulatory requirements. Collaborate with Information Security and Technology teams to apply IAM best practices across on-premise and cloud environments. Manage and maintain IAM tools such as CyberArk, SailPoint, Venafi, HashiCorp, and HSMs (or others similar) ensuring reliable and secure access to systems and data. Oversee day-to-day user lifecycle management (JML) activities, including account provisioning, de-provisioning, and access reviews. Support privileged access management (PAM), identity governance (IGA), machine identity, and secrets management processes. Work with Sr. Manager to identify areas for improvement in IAM and secrets management and contribute to process enhancements. Help implement and enforce role-based access controls (RBAC) across Moneris' access ecosystem. Ensure IAM operations remain compliant with industry standards and regulations. Create operational reports and metrics (KPIs) on IAM and secrets program effectiveness for leadership review. Provide hands-on support in the deployment and management of secrets management practices (API keys, certificates, tokens). Your Moneris Career - What you bring Bachelor's degree in information technology, Cybersecurity, or related field. Minimum 5 years of experience in IAM, with at least 2 years in a team lead or supervisory capacity. Experience implementing and managing IAM solutions in a large or complex organization. Familiarity with IAM technologies such as CyberArk, SailPoint, Venafi, LDAP, and SSO. Experience supporting SailPoint connectors and automating JML processes. Knowledge of certificate and secrets management lifecycle. Hands-on experience with tokenization and encryption strategies to protect sensitive data (preferred). Strong communication and collaboration skills, with the ability to work across teams and influence adoption of IAM practices. Your Moneris Career - What you get At Moneris, we believe in empowering you to succeed—personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career. Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA) Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers #LI-Hybrid #TECH-IND Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities. We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role. #J-18808-Ljbffr
Moneris Field Technicians will be provided with a company vehicle to perform role duties. As a Systems Technician at Moneris, you'll bring technical expertise and a customer-focused approach to deliver an outstanding experience to our merchants. You'll oversee field operations and focus on installing, testing, troubleshooting, repairing and replacing electronic devices at merchant sites in your assigned region. This is a great opportunity to join a reputable organization with a great culture that focuses on maintaining our employees' work life-balance. Location: You will be based in Calgary and will work onsite at our merchant's location. Reporting Relationship : You will report to the Team Lead, Field Operations Your Moneris Career - What you'll do Troubleshoot problems related to several equipment and peripherals such as computers, printers, networks, cash registers and points-of-sale systems. Analyze problems and make recommendations to causes and corrective actions and always ensure that our merchants are satisfied with the issue resolution. Install computers, printers, cash registers and points-of-sale systems and upgrade software. Develop and maintain great relationships with our merchants. Maintain organization of tools, equipment, materials, the company vehicle and the workplace. Your Moneris Career - What you bring Post-secondary certificate in electronics, information technology or related field. Equivalent work experience may be considered a substitution. 1+ year of experience testing and solving issues relating to computing, network, or point of sale terminals (POS). Knowledge of computers, general networking concepts, internet usage, and Microsoft Office (Word, Excel). Efficient and calm when dealing with situations ranging from routine to emergency. Flexible for rotating schedules which includes evenings, weekends, and statutory holidays (schedules are always communicated in advance). Must be available to work overnight shifts. Fluent in French and English (reading, writing and verbal). A valid provincial driver's license. Your Moneris Career - What you get Comprehensive Total Rewards Program including bonuses and flexible benefits plans starting from Day 1. Learning & development programs and resources including unlimited free access to LinkedIn Learning, Coursera and an Educational Assistance Program. Holistic approach to your well-being, with an Employee Assistance Program for you and your family, monthly wellness events and a supportive workplace culture. Company-wide paid year-end closure & personal time off (including religious, personal, and volunteer days). Company vehicle, cell phone, laptop and industry specific tools provided. Technical support 24/7 dedicated to our Technicians. Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities. We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role. About the company Moneris is Canada's largest financial technology company that specializes in payment processing. #J-18808-Ljbffr
Overview Your Moneris Career - The Opportunity You will play a key role in supporting business development, onboarding processes, and the management of selected third-party channel relationships to help drive revenue growth across both new and existing channels. You\'ll lead complex partnership negotiations and onboarding initiatives, while ensuring a smooth and successful integration of partners into Moneris. In collaboration with the Director of Partner Development, you\'ll help shape strategic approaches and provide guidance to a team of Partner Development Managers. You\'ll take ownership of new partnership opportunities, using market insights and Moneris\' broader strategic goals to identify, engage, and onboard partners that contribute to a strong and sustainable portfolio. You\'ll also be responsible for monitoring and reporting on key performance indicators and the overall profitability of your portfolio to leadership. As a Senior Partner Development Manager, you\'ll serve as a central advocate for our partners and customers within Moneris, working closely with cross-functional teams—including Product, Technology, and Marketing—to achieve shared business objectives. Location: You will be based in our Etobicoke office, balancing in-office collaboration with remote flexibility. Reporting Relationship: You will report to Director, Business Development, Partnerships. Your Moneris Career - What you\'ll do Identify, solicit, and onboard new partners—including ISVs, TPAs, referral partners, and affiliates—to expand Moneris\' partner portfolio and drive revenue growth (annual processing volumes exceeding $150M, ensuring strategic alignment and long-term value creation). Lead the onboarding process for new channel partnerships, acting as the business lead and subject matter expert to ensure a smooth and efficient experience. Support complex contract negotiations in collaboration with Legal, Sales, Finance, Product, Technology, and Pricing teams. Collaborate with senior leadership to shape long-term partnership strategies and ensure alignment with Moneris\' product and corporate objectives. Manage partnership opportunities in collaboration with cross-functional teams, including Sales, Technology, and Product. Foster strong relationships with internal stakeholders to ensure transparency and alignment throughout the partner readiness and enablement process. Conduct partner visits for requirements gathering, solution feasibility assessments, product demonstrations, and roadmap discussions. Contribute to the launch and ongoing enhancement of Moneris\' TPA/Reseller platform to support scalable partner growth. Improve KYC and onboarding processes across all partner types, ensuring compliance, efficiency, and a best-in-class experience. Seek and pursue strategic partnership opportunities through market analysis, business case development, and direct engagement. Your Moneris Career - What you bring Bachelor\'s Degree in Business, or Commerce, or Marketing or a related field of study Minimum 7 years FinTech industry experience Minimum 3+ years of experience in a demanding fast paced complex organization Proven track record in providing excellent customer service and complex contract negotiation and willing to proactively make decisions within sphere of responsibility Previous experience in the payment industry is an asset. Your Moneris Career - What you get At Moneris, we believe in empowering you to succeed—personally and professionally. As part of our team, you\'ll have access to resources, opportunities, and an inclusive environment that supports your development and career. Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA) Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers #LI-Hybrid #SALES-IND Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities. We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role. #J-18808-Ljbffr
Your Moneris Career - The Opportunity Moneris Field Technicians will be provided with a company vehicle to perform role duties. As a Field Technician at Moneris, you'll bring technical expertise and a customer-focused approach to deliver an outstanding experience to our merchants. You'll oversee field operations and focus on installing, testing, troubleshooting, repairing and replacing electronic devices at merchant sites in your assigned region. This is a great opportunity to join a reputable organization with a great culture that focuses on maintaining our employees' work life-balance. Location: You will be based in Victoria, British Columbia, and will work onsite at our merchant's location. Reporting Relationship: You will report to the Team Lead, Field Operations. What you’ll do Troubleshoot problems related to several equipment and peripherals such as computers, printers, networks, cash registers and points-of-sale systems. Analyze problems and make recommendations to causes and corrective actions and always ensure that our merchants are satisfied with the issue resolution. Install computers, printers, cash registers and points-of-sale systems and upgrade software. Develop and maintain great relationships with our merchants. Maintain organization of tools, equipment, materials, the company vehicle and the workplace. What you bring Post-secondary education in electronics, information technology or a related technical field. Equivalent work experience may be considered as a substitute for a diploma. Ability to test and solve technical problems Good manual dexterity and ability to handle small tools (hand and power) Proactive approach to health and safety issues. Ability to occasionally work in confined spaces (squatting and/or at arm's length). Knowledge of computers, general networking concepts, Internet and Microsoft Office (Word and Excel) Ability to communicate effectively with a variety of people and calmly handle all kinds of situations, from routine to emergency Ability to adapt to variable schedules, including evenings, weekends and holidays (schedules are always communicated in advance) Valid provincial driver's license Basic knowledge of network cabling, will be considered an asset. What you get Comprehensive Total Rewards Program including bonuses and flexible benefits plans starting from Day 1 RRSP matching & defined contribution pension plan Learning & development programs and resources including unlimited free access to Coursera and an Educational Assistance Program Holistic approach to your well-being, with an Employee Assistance Program for you and your family, monthly wellness events and a supportive workplace culture Company vehicle, cell phone, laptop and industry specific tools provided Technical support 24/7 dedicated to our Technicians Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers #LI-Onsite Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities. We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role. #J-18808-Ljbffr
Join to apply for the Manager, Identity and Access Management role at Moneris Join to apply for the Manager, Identity and Access Management role at Moneris Get AI-powered advice on this job and more exclusive features. Your Moneris Career - The Opportunity
We are looking for a Your Moneris Career - The Opportunity
We are looking for a Manager Level I, Identity, Access, and Secrets Management to help deliver and support IAM solutions across Moneris. You will focus on the daily management of IAM technologies and processes, ensuring secure and efficient access for employees, contractors, vendors, and customers. You will work closely with senior leaders, security architects, and operations teams to implement IAM best practices and help automate identity lifecycle processes.
Location: You will be based in our Toronto office, balancing in-office collaboration with remote flexibility.
Reporting Relationship : You will report to the Senior Manager, Identity, Access, and Secrets Management.
Your Moneris Career - What You'll Do
Support the implementation and ongoing operations of IAM solutions according to Moneris security policies and regulatory requirements. Collaborate with Information Security and Technology teams to apply IAM best practices across on-premise and cloud environments. Manage and maintain IAM tools such as CyberArk, SailPoint, Venafi, HashiCorp, and HSMs (or others similar) ensuring reliable and secure access to systems and data. Oversee day-to-day user lifecycle management (JML) activities, including account provisioning, de-provisioning, and access reviews. Support privileged access management (PAM), identity governance (IGA), machine identity, and secrets management processes. Work with Sr. Manager to identify areas for improvement in IAM and secrets management and contribute to process enhancements. Help implement and enforce role-based access controls (RBAC) across Moneris' access ecosystem. Ensure IAM operations remain compliant with industry standards and regulations. Create operational reports and metrics (KPIs) on IAM and secrets program effectiveness for leadership review. Provide hands-on support in the deployment and management of secrets management practices (API keys, certificates, tokens).
Your Moneris Career - What You Bring
Bachelor's degree in information technology, Cybersecurity, or related field. Minimum 5 years of experience in IAM, with at least 2 years in a team lead or supervisory capacity. Experience implementing and managing IAM solutions in a large or complex organization. Familiarity with IAM technologies such as CyberArk, SailPoint, Venafi, LDAP, and SSO. Experience supporting SailPoint connectors and automating JML processes. Knowledge of certificate and secrets management lifecycle. Hands-on experience with tokenization and encryption strategies to protect sensitive data (preferred). Strong communication and collaboration skills, with the ability to work across teams and influence adoption of IAM practices.
Your Moneris Career - What You Get
At Moneris, we believe in empowering you to succeed—personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career.
Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA) Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts
Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers
#TECH-IND
Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.
We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.
Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Referrals increase your chances of interviewing at Moneris by 2x Sign in to set job alerts for “Information Technology Supervisor” roles. Vaughan, Ontario, Canada CA$60,000.00-CA$65,000.00 1 week ago Toronto, Ontario, Canada $100,000.00-$120,000.00 3 weeks ago Director - US Head of IT Service Management Toronto, Ontario, Canada CA$110,000.00-CA$125,000.00 1 month ago Director, Technical Operations (SRE) and DevOps Director, Global On-Premise and Hybrid Cloud Operations Senior Manager, IT Systems & Data Integration information technology (IT) implementation manager Toronto, Ontario, Canada CA$110,000.00-CA$110,000.00 4 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Join to apply for the Network Administrator III role at Moneris Join to apply for the Network Administrator III role at Moneris Get AI-powered advice on this job and more exclusive features. Please submit your resume in French and English, if applicable
Please submit your resume in French and English, if applicable
Your Moneris Career - The Opportunity
You will play a crucial role in managing, administering, and maintaining our Network Infrastructure Services. This includes network devices, associated software, local and wide area network connections, and communication links to ensure Moneris has a robust, scalable, reliable, and efficient infrastructure, both on-premises and in the cloud, that supports its business operations
Location: You will be based in our Toronto office and will work in a hybrid model.
Reporting Relationship : You will report to Manager, Network Infrastructure.
Your Moneris Career - What You'll Do
Set up and configure network hardware Palo Alto, Cisco, and BIG-IP (firewalls, load balancers, routers, switches, wireless access points, etc.) Manage local area networks (LAN), wide area networks (WAN), and other related infrastructures. Responsible for the escalations occurring in daily operations, including business-as-usual service and change requests, incident investigation, remediation, troubleshooting, and monitoring of network services, local and wide area network connections, and Datacenter Rotational on-call is required to support 24/7 important and production systems. Participate in projects, design, implementation, installation, and configuration of Network Infrastructure systems. Continuously monitor the network's performance to ensure stability and resolve issues promptly. Conduct regular network security audits and ensure compliance with security policies. Plan and execute hardware and software upgrades and patches as necessary to maintain optimal network performance. Maintain detailed network documentation for all configurations, procedures, and hardware inventories. Document troubleshooting steps and network modifications. Work closely with IT teams, vendors, and other departments to ensure the network meets the organization's needs. Conduct regular analysis of network traffic and performance metrics. Identify potential bottlenecks, optimize network performance, and recommend improvements.
Your Moneris Career - What You Bring
Bachelor's degree required, or equivalent work experience. Minimum 4 years of experience working with Firewall administration, design, and management (Palo Alto, Juniper etc.) Cisco CCNA certification required Proficient in network, designs, administration, implementation, monitoring, support, and automation Proficient in managing complex network systems and multi-site network infrastructures. Proficient in leading projects or project steps and communicating progress/approach with technical/non-technical peers/clients and leaders. Proficiency in payment systems and the merchant acquiring business.
Your Moneris Career - What You Get
Comprehensive Total Rewards Program including bonuses, flexible benefits starting from day 1, and your choice of either a health spending account (HSA) or personal spending account (PSA) RRSP matching & defined contribution pension plan Learning & development programs and resources including unlimited free access to Coursera and an Educational Assistance Program Holistic approach to your well-being, with an Employee Assistance Program for you and your family, access to 24/7 virtual health care, wellness events and a supportive workplace culture A workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), mentorship, DEI learning and workshops, educational events, and various resources including an internal DEI website and newsletter Company-wide paid year-end closure & personal time off (including religious, personal, and volunteer days)
Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers
L'opportunité - Votre carrière à Moneris
Vous jouerez un rôle crucial dans la gestion, l'administration et la maintenance de nos services d'infrastructure réseau. Cela comprend les dispositifs de réseau, les logiciels associés, les connexions de réseau local et étendu, et les liens de communication pour s'assurer que Moneris dispose d'une infrastructure robuste, évolutive, fiable et efficace, à la fois sur place et dans le « cloud », qui soutient ses opérations commerciales.
Emplacement: Vous travaillerez à partir de notre bureau de Toronto dans un mode de travail hybride.
Lien hiérarchique: Vous relèverez du Responsable de l'infrastructure de réseau
Vos responsabilités - Votre carrière à Moneris
Mettre en place et configurer le matériel réseau Palo Alto, Cisco et BIG-IP (pare-feu, équilibreurs de charge, routeurs, commutateurs, points d'accès sans fil, etc.) Gérer les réseaux locaux (LAN), les réseaux étendus (WAN) et d'autres infrastructures connexes. Responsable des demandes d'intervention dans le cadre des opérations quotidiennes, y compris les demandes de service et de changement, les enquêtes sur les incidents, les mesures correctives, le dépannage et la surveillance des services de réseau, des connexions aux réseaux locaux et étendus et du centre de données. Offrir un support sur appel sur la base d'une rotation pour soutenir les systèmes importants et de production 24 heures sur 24 et 7 jours sur 7. Participer aux projets, à la conception, à la mise en œuvre, à l'installation et à la configuration des systèmes d'infrastructure de réseau. Contrôler en permanence les performances du réseau afin d'en assurer la stabilité et de résoudre rapidement les problèmes. Effectuer régulièrement des audits de sécurité du réseau et veiller au respect des politiques de sécurité. Planifier et exécuter les mises à niveau et les correctifs du matériel et des logiciels nécessaires pour maintenir les performances optimales du réseau. Maintenir une documentation détaillée sur le réseau pour toutes les configurations, les procédures et les inventaires de matériel. Documenter les étapes de dépannage et les modifications du réseau. Travailler en étroite collaboration avec les équipes informatiques, les fournisseurs et les autres départements afin de s'assurer que le réseau répond aux besoins de l'organisation. Effectuer des analyses régulières du trafic réseau et des mesures de performance. Identifier les éventuels blocages, optimiser les performances du réseau et recommander des améliorations.
Votre profil - Votre carrière à Moneris
Baccalauréat requis ou expérience professionnelle équivalente. Au moins 4 ans d'expérience dans l'administration, la conception et la gestion de pare-feu (Palo Alto, Juniper etc.) Certification Cisco CCNA requise Compétences en matière de réseaux, de conception, d'administration, de mise en œuvre, de surveillance, d'assistance et d'automatisation. Maîtrise de la gestion de systèmes de réseaux complexes et d'infrastructures de réseaux multisites. Maîtrise de la gestion de projets et expérience à communiquer les progrès avec les collègues et partenaires, et des responsables techniques et non techniques. Maîtrise des systèmes de paiement et de l'activité d'acquisition des commerçants.
Vos avantages - Votre carrière à Moneris
Programme de rémunération globale complet, incluant des primes, des avantages flexibles à partir du premier jour de travail et un CSS (Compte Soins de santé) ou un CDP (Compte de dépenses personnel), au choix REER avec contribution de l'employeur et régime de retraite à cotisations déterminées Programmes et ressources d'apprentissage et de perfectionnement, y compris un accès gratuit illimité à Coursera et programme d'aide à la formation Approche globale de votre bien-être, avec un programme d’aide aux employé(e)s pour vous et votre famille, accès à des soins médicaux virtuels en tout temps, événements de bien-être et culture de soutien au travail Environnement de travail accordant de l’importance à la diversité, à l’équité et à l’inclusion (DEI) par l’entremise de groupes d’inclusion des employé(e)s (GIE), de mentorat, de formations et d’ateliers liés à la DEI, d’événements informatifs, ainsi que de plusieurs ressources internes telles qu’un site Web et une infolettre sur la DEI Fermeture des bureaux pendant les Fêtes et congés personnels payés à l'échelle de l'entreprise (y compris les journées religieuses, personnelles et de bénévolat)
Pour en savoir plus sur les avantages sociaux dont vous bénéficiez en tant qu'employé(e) de Moneris, rendez-vous sur Moneris.com/carriere
Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.
We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.
Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Referrals increase your chances of interviewing at Moneris by 2x Get notified about new Network Administrator jobs in Toronto, Ontario, Canada . System and Network Administrator (Solutioneer) IT Administrator - Corporate ) Mississauga, Ontario, Canada 14 hours ago Systems Administrator- Women and Babies-Regular Full-time ) Toronto, Ontario, Canada CA$90,000 - CA$100,000 9 hours ago Toronto, Ontario, Canada CA$65,629 - CA$77,591 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
L'opportunité - Votre carrière à Moneris Vous serez responsable d'offrir l'excellence du service à la clientèle aux commerçants du segment de la restauration de Moneris et de fournir un dépannage et un soutien technique détaillés pour les besoins de traitement quotidiens des clients. Vous serez également responsable de soutenir les objectifs globaux de service à la clientèle fixés par le service, en offrant des conseils supplémentaires, y compris la vente croisée de produits et de services. Durée du mandat 6 mois. Emplacement Vous travaillerez dans un mode de travail hybride à partir de notre bureau de Montréal, Québec, Toronto ou Sackville. Lien hiérarchique Vous relèverez du Chef d'équipe, service à la clientèle. Vos responsabilités - Votre carrière à Moneris Fournir un soutien technique à nos clients du secteur de la restauration par téléphone, par le biais d’appels entrants et sortants. Prendre en charge le client depuis la mise en service, le support technique jusqu'à la résolution, en partenariat avec les équipes internes de Moneris. Développer et maintenir des relations avec nos clients du secteur de la restauration, en assurant le plus haut niveau de support et de communication conformément à nos exigences de service. Mettre en place des séances de formation et d'éducation pour nos clients en fonction de leurs besoins, et organiser des sessions de formation virtuelles et du coaching situationnel pour les membres juniors de l'équipe. Identifier les lacunes dans les processus, la formation ou les opportunités de produits, en fournissant des commentaires sur les applications et les logiciels, des améliorations de processus et des recommandations afin d'atteindre les objectifs du département et de réduire les coûts. Soumettre les problèmes liés aux produits et les recommandations d'amélioration aux équipes Agile appropriées par le biais des canaux Agile. Votre profil - Votre carrière à Moneris Diplôme d’études postsecondaires ou diplôme dans une discipline connexe. 3+ ans d'expérience dans le domaine du service à la clientèle et support technique, ou expérience équivalente à résoudre des problèmes techniques complexes. Volonté de participer à des activités de développement professionnel afin de rester informé de l'évolution constante du secteur. Expérience à évaluer les problèmes des clients pour assurer une expérience positive de bout en bout. Une expérience préalable des systèmes de restauration est un atout (POS, système de gestion des commandes, logiciel). Maîtrise de l'anglais et du français (lu, écrit et parlé) est requis. Capacité à travailler selon différents horaires, y compris les soirs, les week-ends et les jours fériés, dans un environnement 24 heures sur 24, 7 jours sur 7. Vos avantages - Votre carrière à Moneris Environnement de travail accordant de l'importance à la diversité, à l'équité et à l'inclusion (DEI) par l'entremise de groupes d'inclusion des employé(e)s (GIE), de mentorat, de formations et d'ateliers liés à la DEI, d'événements informatifs, ainsi que de plusieurs ressources internes telles qu'un site Web et une infolettre sur la DEI. Programmes et ressources d'apprentissage et de perfectionnement. Your Moneris Career - The Opportunity As a Customer Service Representative III - Technical, you will provide end-to-end support of the Moneris Restaurant vertical for customer's daily processing needs. You will meet overall customer service targets set by the department, offering additional advice up to and including cross-sell products and services. Contract Term 6 months. Location You will be based in our Montreal, Quebec City, Toronto or Sackville office in a Hybrid work model. Reporting Relationship You will report to the Team Lead, Customer Service. Your Moneris Career - What you'll do Deliver the best-in-class customer service throughout customer journey within the Moneris Restaurant vertical, via inbound and outbound support. Take ownership of customer from pilot, onboarding, technical and escalation support until resolution, partnering with internal Moneris teams. Build and maintain relationships within the Moneris Restaurant vertical, ensuring highest level of support and communication following our service requirements. Deliver customer education and training sessions tailored to merchant needs, organize virtual training sessions and situational coaching to junior team members. Identify process gaps, training, or product opportunities, providing application and software user feedback, process improvements and recommendations to achieve departmental targets and reducing costs. Raise product issues and recommendations for improvement to appropriate Agile Teams through Agile Channels. Your Moneris Career - What you bring Post-secondary diploma or degree in a technical field, or a related field or equivalent experience. 3+ years of experience in technical support and customer service, or equivalent experience solving complex technical issues. Willingness to participate in professional development activities to stay current on industry knowledge in a constantly evolving industry. Experience evaluating customers issues for positive end-to-end customer experience. Prior experience with restaurant systems is an asset (POS, order management system, software). Bilingual in French and English (reading, writing and verbal) is required. Work on different shifts in a 24/7 environment. Your Moneris Career - What you get A workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), DEI learning and workshops, educational events, and various resources including an internal DEI website and newsletter. Learning & development programs and resources to grow your career. #LI-Hybrid #OPS-IND Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities. We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role. #J-18808-Ljbffr
Overview Your Moneris Career - The Opportunity You will play a key role in supporting business development, onboarding processes, and the management of selected third-party channel relationships to help drive revenue growth across both new and existing channels. You\'ll lead complex partnership negotiations and onboarding initiatives, while ensuring a smooth and successful integration of partners into Moneris. In collaboration with the Director of Partner Development, you\'ll help shape strategic approaches and provide guidance to a team of Partner Development Managers. You\'ll take ownership of new partnership opportunities, using market insights and Moneris\' broader strategic goals to identify, engage, and onboard partners that contribute to a strong and sustainable portfolio. You\'ll also be responsible for monitoring and reporting on key performance indicators and the overall profitability of your portfolio to leadership. As a Senior Partner Development Manager, you\'ll serve as a central advocate for our partners and customers within Moneris, working closely with cross-functional teams—including Product, Technology, and Marketing—to achieve shared business objectives. Location: You will be based in our Etobicoke office, balancing in-office collaboration with remote flexibility. Reporting Relationship: You will report to Director, Business Development, Partnerships. Your Moneris Career - What you\'ll do Identify, solicit, and onboard new partners—including ISVs, TPAs, referral partners, and affiliates—to expand Moneris\' partner portfolio and drive revenue growth (annual processing volumes exceeding $150M, ensuring strategic alignment and long-term value creation). Lead the onboarding process for new channel partnerships, acting as the business lead and subject matter expert to ensure a smooth and efficient experience. Support complex contract negotiations in collaboration with Legal, Sales, Finance, Product, Technology, and Pricing teams. Collaborate with senior leadership to shape long-term partnership strategies and ensure alignment with Moneris\' product and corporate objectives. Manage partnership opportunities in collaboration with cross-functional teams, including Sales, Technology, and Product. Foster strong relationships with internal stakeholders to ensure transparency and alignment throughout the partner readiness and enablement process. Conduct partner visits for requirements gathering, solution feasibility assessments, product demonstrations, and roadmap discussions. Contribute to the launch and ongoing enhancement of Moneris\' TPA/Reseller platform to support scalable partner growth. Improve KYC and onboarding processes across all partner types, ensuring compliance, efficiency, and a best-in-class experience. Seek and pursue strategic partnership opportunities through market analysis, business case development, and direct engagement. Your Moneris Career - What you bring Bachelor\'s Degree in Business, or Commerce, or Marketing or a related field of study Minimum 7 years FinTech industry experience Minimum 3+ years of experience in a demanding fast paced complex organization Proven track record in providing excellent customer service and complex contract negotiation and willing to proactively make decisions within sphere of responsibility Previous experience in the payment industry is an asset. Your Moneris Career - What you get At Moneris, we believe in empowering you to succeed—personally and professionally. As part of our team, you\'ll have access to resources, opportunities, and an inclusive environment that supports your development and career. Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA) Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers #LI-Hybrid #SALES-IND Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities. We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role. #J-18808-Ljbffr
Overview Your Moneris Career - The Opportunity You will play a key role in supporting business development, onboarding processes, and the management of selected third-party channel relationships to help drive revenue growth across both new and existing channels. You'll lead complex partnership negotiations and onboarding initiatives, while ensuring a smooth and successful integration of partners into Moneris. In collaboration with the Director of Partner Development, you'll help shape strategic approaches and provide guidance to a team of Partner Development Managers. You'll take ownership of new partnership opportunities, using market insights and Moneris' broader strategic goals to identify, engage, and onboard partners that contribute to a strong and sustainable portfolio. You'll also be responsible for monitoring and reporting on key performance indicators and the overall profitability of your portfolio to leadership. As a Senior Partner Development Manager, you'll serve as a central advocate for our partners and customers within Moneris, working closely with cross-functional teams—including Product, Technology, and Marketing—to achieve shared business objectives. Location: You will be based in our Etobicoke office, balancing in-office collaboration with remote flexibility. Reporting Relationship: You will report to Director, Business Development, Partnerships. Your Moneris Career - What you'll do Responsibilities Identify, solicit, and onboard new partners—including ISVs, TPAs, referral partners, and affiliates—to expand Moneris' partner portfolio and drive revenue growth (annual processing volumes exceeding $150M, ensuring strategic alignment and long-term value creation). Lead the onboarding process for new channel partnerships, acting as the business lead and subject matter expert to ensure a smooth and efficient experience. Support complex contract negotiations in collaboration with Legal, Sales, Finance, Product, Technology, and Pricing teams. Collaborate with senior leadership to shape long-term partnership strategies and ensure alignment with Moneris' product and corporate objectives. Manage partnership opportunities in collaboration with cross-functional teams, including Sales, Technology, and Product. Foster strong relationships with internal stakeholders to ensure transparency and alignment throughout the partner readiness and enablement process. Conduct partner visits for requirements gathering, solution feasibility assessments, product demonstrations, and roadmap discussions. Contribute to the launch and ongoing enhancement of Moneris' TPA/Reseller platform to support scalable partner growth. Improve KYC and onboarding processes across all partner types, ensuring compliance, efficiency, and a best-in-class experience. Seek and pursue strategic partnership opportunities through market analysis, business case development, and direct engagement. Qualifications Bachelor's Degree in Business, or Commerce, or Marketing or a related field of study Minimum 7 years FinTech industry experience Minimum 3+ years of experience in a demanding fast paced complex organization Proven track record in providing excellent customer service and complex contract negotiation and willing to proactively make decisions within sphere of responsibility Previous experience in the payment industry is an asset. What you get Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA) Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers #SALES-IND Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities. We acknowledge that people from equity-deserving groups are less likely to apply for jobs unless they feel they meet all the requirements posted. We encourage you to apply and share in the application form the transferrable experience you bring, and how this will support your success in this role. Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. Note: This job posting may include references to related roles and generic statements that are common in recruitment pages. #J-18808-Ljbffr
Get AI-powered advice on this job and more exclusive features. Location: You will be based in our Etobicoke office, balancing in-office collaboration with remote flexibility. Reporting Relationship: You will report to Manager, Learning and Development. Your Moneris Career - What you'll do Program Design & Delivery Design and implement leadership development programs aligned to organizational strategy, values, and leadership competencies. Facilitate workshops, leadership journeys, and learning labs that inspire and equip leaders at all levels including team members (self leadership). Apply modern learning approaches (e.g. blended learning, experiential learning, digital micro-tools, coaching) to maximize impact. Consulting & Advisory Partner with people leaders and HR business partners to diagnose leadership gaps and recommend targeted interventions. Support organizational change initiatives by building leadership behaviors that enhance traits such as accountability, agility, and decision-making. Measurement & Evaluation Define success metrics and evaluate the effectiveness of leadership initiatives using surveys, feedback, analytics, and business impact measures. Continuously improve leadership offerings by integrating external best practices, thought leadership, and emerging trends. Support the development of a quarterly dashboard to track usage metrics and business impact of our offerings to inform decision-making. Coaching & Facilitation Deliver one-on-one and group coaching to emerging and people leaders at the team lead and manager levels. Facilitate engaging, inclusive learning environments that drive reflection and behavior change. Program Operations & Support Support in the coordination of leadership programs, ensuring seamless logistics, communications, and participant experience. Manage vendor partnerships, platforms, and resources to deliver high-quality, scalable learning solutions. Gather feedback and performance data to identify enhancements and drive continuous program improvement. Your Moneris Career - What you bring Bachelor's degree in HR, Organizational Development, Psychology or related field. Equivalent work experience may be considered a substitution 4+ years proven experience in leadership development, organizational development Strong PowerPoint and basic Excel skills for reporting, presentations and dashboard management Ability to use digital authoring tools an asset (e.g. Rise, Canva) Certification in leadership programs / assessment tools / coaching an asset Prosci change management certification an asset Your Moneris Career - What you get At Moneris, we believe in empowering you to succeed—personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career. Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA). Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan. Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace. Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives. Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs. Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts. Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities. We acknowledge that people from equity-deserving groups are less likely to apply for jobs unless they feel they meet all the requirements posted. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role. Seniority level Mid-Senior level Employment type Full-time Job function Human Resources Mississauga, Ontario, Canada #J-18808-Ljbffr
