Youtube Video A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues. You’ll adopt a friendly approach and use your analytical skills in order to offer a people-centric experience for branch clients. This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your responsibilities, particularly by performing mutual fund transactions. Your job: Listen to clients’ needs and resolve complex situations. Give advice and offer appropriate solutions for Personal and Small Business clients to meet their transaction, investment, personal financing, made-to-measure insurance and estate planning needs. Support your clients through the mortgage renewal or renegotiation process. Ensure client satisfaction and engagement. Refer your clients to your specialist colleagues for their specific needs. Ensure adherence to compliance and risk management rules. Your team The branch is open one evening a week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and other areas. Our team values passionate people and bold ideas. We work together to ensure our clients reach their goals and colleagues do what they love. We rely on our colleagues to share knowledge and help each other. After gaining the necessary experience in your role as a Banking Advisor, many options will be available to you. For example, you could advance in the same role, get promoted or move to another region or branch. We offer many career opportunities and encourage internal mobility. Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to support your ongoing learning. You’ll also have access to colleagues with a wide range of expertise, experience and backgrounds to enrich all aspects of your development. Prerequisites Hold a college diploma (DEC) or equivalent Hold a mutual fund representative (MFR) licence - If not, you must obtain this licence within three months of hiring with a full refund once you have successfully obtained it Advisory service experience, inclusive attitude and openness to diversity Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.Health and wellness program, including many options Flexible group insurance Generous pension plan Employee Share Ownership Plan Employee and Family Assistance Program Preferential banking services Opportunities to get involved in community initiatives Telemedicine service Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?
Come live your ambitions with us!!
As Business Advisory Services Representative you’ll build a trust-based relationship with our business clients. You’ll have a positive impact on clients with your ability to identify business opportunities and your customer service experience. Your role Support our business clients with their banking transactions and credit/banking needs and help them use our digital solutions Analyze and understand business client needs in order to provide advice on the best solution and/or digital products Offer a distinctive client experience Follow compliance and fraud prevention rules in effect. Our Client Contact centre is open Monday to Friday from 7:00 a.m. to 8:00 p.m. Your work schedule is variable, and you’ll be informed of your schedule three weeks in advance. Possibilty of hybrid work (under certain conditions)*** Your team You’ll work with your manger and a dynamic team of 90 employees in the Commercial sector of our Customer Experience Centre Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. Learning and development Your onboarding will involve on-the-job training that will help you understand and experience the call centre environment and get to know your colleagues. Trainers, colleagues, and your manager will support you to help you reach your full potential. Prerequisites · High school diploma · Customer service experience · Ability to identify business opportunities · Bilingualism spoken and written (English/French) is essential because you’ll regularly do business with clients across Canada Skills · Experience and knowledge of call centre environments · Eagerness to develop your skills · Show attention to detail and honour your commitments · Team spirit and the ability to adapt to frequent changesYour advantages As soon as you are hired, we offer you several advantages so that you can flourish. In addition to a competitive remuneration that starts at $25.85/h, we offer several flexible and advantageous benefits for you and your loved ones: Reimbursement of your studies Health and wellness program with many benefits Assurance collective flexible Pension plan Share acquisition plan Employee and Family Assistance Program Preferential banking Community Involvement Program Telemedicine Virtual Sleep Enhancement Clinic These benefits are just a few of the many benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
#CCSM #sacE Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us!
A career as a Cyber Threat Intelligence Practice Leader in the CISO team at National Bank means acting as an expert and playing an important role in improving the Cyber Threat Intelligence practice. It is through your experience in operational cybersecurity, your in-depth knowledge of cyber threats and your leadership that you have a positive impact on the security of the bank and its customers.
Your job Act as the cyber threat expert and primary point of contact for the intelligence team. Implement and optimize processes surrounding cyber threat analysis. Analyze data from various sources of cyber threat intelligence, both internal and external, and produce reports detailing the threat and proposing actions to be taken to reduce our risks. Produce tactical, operational and strategic intelligence. Contribute to the implementation and improvement of prevention and detection measures according to the threat. Actively participate in complex incidents to contextualize events and better understand observed attacks. Develop partnerships with internal and external entities to share information about attackers, their motivations and techniques.
Your team
IT is made up of more than 2,300 experts who work in an agile, proactive and collaborative manner to seize opportunities, stay on the cutting edge of technology and continuously improve processes.
We aim to offer you maximum flexibility to promote your quality of life. This is reflected in a hybrid work environment, as well as a flexible and adaptable schedule.
The Bank values continuous development and internal mobility. Our personalized training programs, based on learning in action, allow you to master your craft and develop new areas of expertise. Tools such as Udemy, the Data Academy, language training, the Harvard Learning Center, and coaching and mentoring support are available to you at all times.
Prerequisite
Minimum of 5 years of applied technical experience in a Cybersecurity Monitoring Operations Center (SOC). Minimum of 2 years of experience in cyber threat intelligence. Have a proven strategy to stay informed about current trends in terms of cyber threats Functional competence in the use of the main tools of a Security Operations Center (SOC) (e.g. SIEM, EDR, NDR, ticketing systems, etc.) Proven skills in researching and implementing best practices. Be an excellent communicator, presenter and popularizer
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.Health and wellness program, including many options Flexible group insurance Generous pension plan Employee Share Ownership Plan Employee and Family Assistance Program Preferential banking services Opportunities to get involved in community initiatives Telemedicine service Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?
Come live your ambitions with us!!
A career as a Back-End Developer in the Enterprise Content Management (ECM) team at National Bank means acting as an API development professional. This job allows you to have a positive impact on our organization through your knowledge of Enterprise Content Management, Document Storage, Generation and Sharing, Electronic Signature, Event Management, and Data Capture and Extraction.
Your Job Develop and deploy, in Agile mode, functions that ensure maximum value for our various business partners Work on new technological skills and AWS cloud infrastructures Create innovative technological solutions that support our growth Tackle very diverse technical and business challenges Have a concrete impact on the final product of your work
Your Team IT consists of more than 2,300 experts who work in an agile, proactive, and collaborative manner to seize opportunities, stay at the cutting edge of technology, and continuously improve processes. Within the Operations and IT sector, you are part of a large team of about forty colleagues and report to the delivery director. Our team stands out for its desire to improve the customer experience and access to cutting-edge technologies, as well as working alongside colleagues from other sectors of the Bank. We aim to offer you maximum flexibility to enhance your quality of life. This translates into a hybrid work environment and a flexible and adaptable schedule.
Prerequisites Demonstrated experience in a software development role in Agile mode Experience in Java development, Tomcat servers (J2E), Spring Cloud, Spring Boot, OAuth2 (JWT), Node.js, PM2, JUnit REST/API, and Microservices Good understanding of Git/Gitflow and Atlassian suite tools such as Jira, Bitbucket, and Confluence Basic knowledge of databases and SQL language, and automated testing languages such as Rest Assured DevOps experience with Ansible, Jenkins files, Docker, Nexus, Git, and Splunk Experience in cloud services (AWS) Containerization technologies such as Docker and Kubernetes Adaptability, collaboration, and strong team spirit Rigor in code optimization Oral and written communication in French and English Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us!
As a Chief Advisor in the Governance and Credit Quality team at National Bank, you will specialize in governance best practices, contributing to the Bank's healthy growth and financial strength by minimizing credit and regulatory risks. In this position, you’ll have a positive impact with your expertise in maintaining and improving our governance framework and ensuring alignment with regulatory standards as the risk manager for credit sectors.Your role• Collaborate with senior management to centralize and review regulatory requests for information and self-assessments to ensure clear and compliant communications• Proactively compare and analyze the Bank's business and credit risk policies and practices to anticipate gaps and recommend actions aligned with best practices• Organize and lead committees related to credit risk, governance and regulations by ensuring to follow up on decisions and provide rigorous documentation• Establish strategic monitoring of action plans and recommendations, and make sure they are implemented effectively in collaboration with stakeholders• Foster a healthy risk culture by clarifying employee roles and obligations, and aligning internal approaches in risk management• Handle sensitive information with integrity, ethics and discretionYour teamAs part of the Credit Analytics and Climate Risks Vice Presidency, you will work on a team with 30 colleagues and report to the Senior Manager, Governance and Credit Quality. Our team stands out for its ambition to advance governance practices that protect the Bank's integrity and ensure compliance with regulatory expectations.You will work closely with the entire credit risk sector, including the following four Vice Presidencies: Special Loans Unit; Credit Adjudication - Credit Capital Markets and National Client Groups; Credit Adjudication - Commercial, SME and Wealth Management; Credit Analytics and Climate Risks.We offer a wide range of ongoing learning opportunities for your development, including hands-on learning, training courses, and collaborating with colleagues who have varied profiles and expertise.Prerequisites• Proven experience in credit risk management and governance, with in-depth knowledge of regulatory requirements (OSFI, Basel, etc.)• Knowledge of commercial and retail credit, policies and underwriting, advanced risk rating quantification, and loan management practices• Strong analytical skills with a rigorous approach to solving complex problems• Solid organizational, leadership and project management skills, with the ability to innovate and influence• Agility and proactivity• Outstanding ability to articulate complex concepts clearly and persuasively across all levels of management, in both French and English
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and Family Assistance Program
* Preferential banking services
* Opportunities to get involved in community initiatives
* Telemedicine service
* Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?
Come live your ambitions with us!
A career as a Chief Functional Analyst in the Assisted Channels team at National Bank means acting as a person who transforms business needs into a functional product. This role allows you to actively contribute to our organization through your analytical mind, functional documentation skills, and ability to understand a business need and transform it into a detailed order book for our software development teams. Your job Understand business issues, identify and analyze needs of clients and business partners, document requests and prepare recommendations to design or adapt systems that meet the needs and facilitate decision making Perform various complex analyses, identify gaps and make recommendations to optimize system effectiveness and solve important problems Analyze requests for changes in systems, assess impacts on existing applications, suggest and make appropriate modifications. Establish validation and quality control procedures, based on established standards and development standards, and perform comprehensive testing to ensure that the systems developed or modified are adequate Support partners in the development of requirements and challenges Produce or participate in the realization of new needs assessments (projects and evolving requests) Produce functional analyses Ensure that the delivered product corresponds to the functional analyses Participate in tests (test plan and sets, test execution and verification) Document requests and prepare recommendations, participate in documentation updates Respect architectural targets. Your team IT, this is more than 2,300 experts who work in an agile, proactive and collaborative way to seize opportunities, stay on the cutting edge of technology and continuously improve processes. Within the Assisted Channels sector, you are part of a growing team of 10-20 talented colleagues reporting to the Senior Delivery Manager. Our team leads a major program of contact center technology transformation and the addition of cutting-edge innovations and industry expertise. We aim to offer you maximum flexibility to promote your quality of life. This is reflected in a hybrid working environment, as well as flexible and adaptable schedules. The Bank values continuous development and internal mobility. Our customized training programs, based on learning in action, allow you to master your profession and develop new fields of expertise. Tools such as the Data Academy, language training, coaching and mentoring support are always available to you. Prerequisites Industry-related university degree and several years of relevant experience Demonstrated experience in functional and technical analysis in delivery of major projects Experience with test scenarios and user support Knowledge of RESTful (JSON) and APIs Knowledge of the contact center technology field, an asset Ability to think strategically, with analytical, synthesis and communication skills Strong interpersonal skills and effective priority management Agile delivery experience (Scrum, Kanban, SAFe) and knowledge of Atlassian tools (JIRA, Confluence, etc.). Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us!
A career as a Solutions Architect Integrator in the Digital Delivery and Banking Services team at National Bank means participating in large-scale digital transformation and hyperautomation projects that challenge you to excel while working closely with various sectors of the Bank. This position allows you to make a positive impact on our organization through your expertise in system integration, process automation, cloud solutions and services, enterprise-wide solution delivery, as well as your strong business acumen and excellent communication and influencing skills.Your Role
• Facilitate interactive workshops with stakeholders to understand their business needs and involve them in the solution design process.
• Design technology solutions aimed at automating the Bank's processes.
• Identify opportunities for leveraging hyperautomation to make these automations smarter and more flexible.
• Integrate developed solutions into the existing ecosystem while driving its evolution.
• Ensure that developed solutions align with enterprise architecture principles and document any technical debt when deviations occur.
• Coach your peers to share your knowledge with them.Your Team
IT comprises more than 2,300 experts who work in an agile, proactive, and collaborative manner to seize opportunities, stay at the cutting edge of technology, and continuously improve processes.
As part of the Technology and Operations sector, you will join a team with a mission to design innovative and efficient solutions that enhance our clients' experience. Our team stands out for its extensive and in-depth expertise in various technological and business domains, covering aspects related to applications, data, and infrastructure.
We aim to offer you maximum flexibility to support your quality of life. This is reflected in a hybrid work environment, as well as a flexible and adaptable schedule.
The Bank values continuous development and internal mobility. Our personalized training programs, based on learning through action, enable you to master your role and develop new areas of expertise. Tools such as Udemy, the Data Academy, language training, the Harvard Learning Center, and coaching and mentoring support are available to you at all times.Requirements
• Completed bachelor's degree in a related field and 10 years of relevant experience, or completed master's degree in a related field and 6 years of relevant experience.
• Solid knowledge of several of the following technologies/tools: AWS services (Textract, Comprehend, Sagemaker, Step Functions, SQS, SNS, Lambda, etc.), MS Power Platform (Power Automate, Power Apps), Camunda, Kafka, Low Code/No Code, Python, JavaScript, APIs, LLM (Azure OpenAI, MS CoPilot).
• Experience as a solutions architect in a complex organization.
• Experience in task and process improvement and automation.
• Experience using artificial intelligence solutions.
• Experience facilitating workshops with IT and non-IT stakeholders.Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and Family Assistance Program
* Preferential banking services
* Opportunities to get involved in community initiatives
* Telemedicine service
* Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?
Come live your ambitions with us!
A career as a vulnerability management practice leader in the information security team, CISO, at National Bank means acting as an expert and playing an important role in improving the vulnerability management practice. It is through your experience in operational cybersecurity, your in-depth knowledge of vulnerabilities and your strong leadership that you will have a positive impact on the security of the Bank and its customers. Your job: Define and implement technical standards ensuring the quality of deliverables Collaborate with the service owner as well as the delivery teams in the establishment, implementation and adoption of procedures aligned with the defined business needs Monitor and advise the various operational mandates of the team Act as a technical expert during strategic mandates Understand and contextualize discovered vulnerabilities Prioritize remediation based on threat and context Track vulnerabilities and validate patches Your team: As a member of the Security Operations Center (SOC), you will be part of a team of approximately 12 people and will have the opportunity to collaborate on a daily basis with experts in defensive and offensive security, cyber threat intelligence and vulnerability management. This position reports to the Senior Director of Offensive Security Operations. The Bank values continuous development and internal mobility. Our personalized training programs, based on learning in action, allow you to master your craft and develop new areas of expertise. Tools such as Udemy, the Data Academy, language training, the Harvard Learning Center, and coaching and mentoring support are available to you at all times. Prerequisite: Completed industry-related training and 4 years of relevant experience or equivalent experience Excellent knowledge of application security, infrastructure and cloud computing Experience with vulnerability scanning tools (e.g., Nessus, Acunetix, Snyk, etc.) Good technical knowledge of Windows, Linux and AIX infrastructure management Good knowledge of virtualized (VMware, Citrix) and cloud (AWS, Azure, GCP) environments Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us!
As Business Advisory Services Representative you’ll build a trust-based relationship with our business clients. You’ll have a positive impact on clients with your ability to identify business opportunities and your customer service experience. Your role Support our business clients with their banking transactions and credit/banking needs and help them use our digital solutions Analyze and understand business client needs in order to provide advice on the best solution and/or digital products Offer a distinctive client experience Follow compliance and fraud prevention rules in effect. Our Client Contact centre is open Monday to Friday from 7:00 a.m. to 8:00 p.m. Your work schedule is variable, and you’ll be informed of your schedule three weeks in advance. Possibilty of hybrid work (under certain conditions)*** Your team You’ll work with your manger and a dynamic team of 90 employees in the Commercial sector of our Customer Experience Centre Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. Learning and development Your onboarding will involve on-the-job training that will help you understand and experience the call centre environment and get to know your colleagues. Trainers, colleagues, and your manager will support you to help you reach your full potential. Prerequisites · High school diploma · Customer service experience · Ability to identify business opportunities · Bilingualism spoken and written (English/French) is essential because you’ll regularly do business with clients across Canada Skills · Experience and knowledge of call centre environments · Eagerness to develop your skills · Show attention to detail and honour your commitments · Team spirit and the ability to adapt to frequent changesYour advantages As soon as you are hired, we offer you several advantages so that you can flourish. In addition to a competitive remuneration that starts at $25.85/h, we offer several flexible and advantageous benefits for you and your loved ones: Reimbursement of your studies Health and wellness program with many benefits Assurance collective flexible Pension plan Share acquisition plan Employee and Family Assistance Program Preferential banking Community Involvement Program Telemedicine Virtual Sleep Enhancement Clinic These benefits are just a few of the many benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
#CCSM #sacE Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us!
Youtube Video A career as a Banking Advisor at National Bank is a versatile and varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues. You’ll adopt a friendly approach, listen actively and offer a people-centric experience for branch clients. Your job: Greet clients and answer questions. Help clients use our banking applications and ABMs. Listen to clients’ needs and resolve situations that may be complex. Give advice and offer transaction solutions for Personal Banking clients. Demonstrate the ability to build lasting business relationships. Ensure client satisfaction and engagement. Refer your clients to your specialist colleagues for their specific needs. Ensure adherence to compliance and risk management rules. Your team: The branch is open one evening per week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Customer service Branch Manager or the Branch Manager. Every day, you will work with a team of a experts specialized in investment, credit, mortgage financing and more. Our team values passionate people and bold ideas. We work together to ensure our clients reach their goals and colleagues do what they love. We rely on our colleagues to share knowledge and help each other. After gaining the necessary experience in your role as a Banking Advisor, many options will be available to you. For example, you could advance in the same role, get promoted or move to another region or branch. We offer many career opportunities and encourage internal mobility. Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to support your ongoing learning. You’ll also have access to colleagues with a wide range of expertise, experience and backgrounds to enrich all aspects of your development. Prerequisites : Hold a college diploma (DEC) or equivalent Customer service experience, inclusive attitude and openness to diversity Positive attitude and empathy for clients Interest in technology and skilled in sharing knowledge Ability to adapt to different situations Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us!
