A career as a Full Stack Java Developer in the Master Client Profil (MCP) team at Banque Nationale means acting as an expert in Full Stack Java software development. This job allows you to have a positive impact on our organization through your software development experiences. Your Job Implement the front-end as well as data integration and consumption solutions using APIs, microservices, and/or Streaming (Kafka). Develop pipelines to contribute to the automation of continuous integration (CI), automated testing (TDD), and continuous deployment (CD) processes. Train and maintain technical knowledge of API, Kafka, and MQ ecosystems, including internal and external integration points (with consumer applications). Provide visibility on technical debt. Support application support and IT operations teams in diagnosing and resolving operational issues. Assist the data architect in modeling data flow between applications. Your Team IT consists of more than 2,300 experts who work in an agile, proactive, and collaborative manner to seize opportunities, stay at the cutting edge of technology, and continuously improve processes. Within the MCP IT delivery sector (Master Client Profile), you are part of a large team of 70 colleagues and report to the Principal Director MCP. We aim to offer you maximum flexibility to enhance your quality of life. This translates into a hybrid work environment and a flexible and adaptable schedule. The Bank values continuous development and internal mobility. Our personalized training programs, based on learning in action, allow you to master your profession and develop new areas of expertise. Tools such as the Data Academy, language training, the Harvard Learning Center, and coaching and mentoring support are always available to you. Prerequisites Bachelor’s or master’s degree in software engineering, computer science, or equivalent. Mastery of software engineering concepts and object-oriented development. Advanced knowledge of Java. Experience in implementing concepts of a modern software ecosystem: domain-driven architecture, microservices, APIs, streaming, Cloud technologies, real-time data flows, API/microservice orchestration. Knowledge of agile software development tools, source code management, and DevOps platforms (Jenkins, git-Bitbucket/GitHub, Nexus, Kubernetes/Docker, etc.). 'You build it; You run it' culture. Bilingualism (French/English). Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us!
A career as an SEO Specialist in the informational websites team at National Bank means you will be responsible for optimizing and implementing a comprehensive organic search strategy, with a particular emphasis on technical performance. Your mission will be to enhance the visibility of our brand online and the public websites of the National Bank. Your Job: Work closely with IT teams to ensure the optimization of our sites' performance through structure, internal linking, meta tags, keywords, etc. Develop and implement both on-site and off-site SEO strategies tailored to each customer segment (individuals, businesses, wealth management) to achieve the company's goals in terms of traffic, customer acquisition, and revenue growth. Proactively conduct regular SEO audits to identify issues and improvement opportunities. Create or participate in the development of performance reports for various audiences (technical team, digital strategists, management). Monitor ongoing projects with our internal and external partners. Monitor and analyze the positioning of our site and our competitors on search engines, considering the specifics of each market segment. Stay updated on the latest trends and best practices in SEO, especially with developments related to generative AI. Your Team: As an SEO Specialist, you will report to the Senior Director of informational websites at National Bank. You will work closely with our senior SEO specialist and be part of a team of over 7 specialists who manage the informational websites of the National Bank. Prerequisites: At least five years of relevant experience in SEO, IT, digital performance. Proven experience in successful SEO strategies, particularly within large companies or organizations. Excellent knowledge of SEO tools and techniques and analytical measurement. Skills: Influential leadership and excellent team player. Ability to work with both business lines and technical teams. Ability to compile, synthesize, prioritize, and present complex data from various sources. Proficiency in English and French. Ability to prioritize effectively and quickly to maximize business value for the client and the organization. Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us!
.This position supports Electronic Trading and Market Making at National Bank Financial Group. As a ULL Network Analyst / Electronic Trading Analyst, you will work with our developers, quants, traders and technology experts to implement, test and continuously deliver new features and products to our customers. The position will be located in Montreal or in Toronto depending on your preference. Your job Network Engineering (55%) Performing network support and analysis in a multi-site, multi-server complex environment focused primarily on Arista Layer 3 switches, Arista layer 1 switches, Corvil, proprietary FPGA and related technologies Configure, install, and maintain LAN/WAN infrastructure, network security, and servers Implement networking projects and collaborate with vendors to meet service objectives Create and maintain documentation detailing connectivity to financial exchanges and third-party vendors Monitor and address IT security issues (PCI/SOX compliance). Perform daily maintenance, tuning, and health checks of systems and infrastructure Automate configuration, monitoring, and alerting via scripting Participate in disaster recovery planning and testing. Technical Support (35%) Provide after-hours support for mission-critical systems Troubleshooting and resolve escalated issues and maintain system uptime via Jira. Administrative Tasks (10%) Manage vendor quotes, statements of work, and invoice reviews Ensure maintenance agreements are current.
Your team The IT team is made up of more than 2,300 proactive, collaborative experts who work with agility to seize opportunities, stay on the cutting edge of technology, and continuously improve our processes. You'll report to the Senior Manager. We want to contribute to your quality of life by offering you as much flexibility as possible. For example, we offer hybrid work (remote and in the office) environment along with a flexible schedule that you can adapt to your needs. The Bank values ongoing development and internal mobility. Our personalized training programs with on-the-job learning help you to master your role and develop new fields of expertise. Tools such as the Data Academy, language training, coaching, and mentoring support are always available.
Prerequisites Degree in computer science or information management, or equivalent experience Minimum 5 years' experience in a network engineering or related role within a broker dealer CCNP certification mandatory, CCIE preferred, AWS Network Associate, an asset Expertise with Arista/Cisco core technologies (e.g., ASR 4k, Catalyst 6500) with strong Cisco IOS knowledge OSPF/BGP, multicast (PIM-SM), IP/ARP/MAC, spanning-tree, VLAN, NAT, QoS troubleshooting Arista Layer 1 switches (Metamako), Corvil CNE for trading data capture Cisco ASA, site-to-site VPNs (IKEv2); Checkpoint, an asset Python, Bash, Netconf (asset). Strong communication and documentation (Visio) Ability to maintain positive and professional relationships with external vendors, service providers and customers Ability to multitask and prioritize in a dynamic environment and perform under pressure. Your benefits In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. Health and wellness program, including many options Flexible group insurance Generous pension plan Employee Share Ownership Plan Employee and Family Assistance Program Preferential banking services Opportunities to get involved in community initiatives Telemedicine service Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us!
As a Customer Service employee in the Insurance sector, you'll offer loan insurance solutions that will protect clients' assets. You'll have a positive impact on clients with your advisory skills and your experience ensuring client loyalty.
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Your role Respond to customer calls Identify protection and assistance needs Offer solutions to protect their assets Build customer loyalty using a consultative approach Contribute to team objectives Refer customers to the appropriate sector for specialized needs Our Client Contact Centre is open Monday to Thursday from 8:30 a.m. to 8:00 p.m., and Frdiay from 8:30 a.m. to 5:00 p.m You'll work a full-time schedule of 37.5 hours per week. Your work schedule is variable and you'll be informed of your schedule three weeks in advance. Your team
Our team values passionate people and bold ideas. We work together to help our clients and your colleagues achieve their goals. We know we can count on our colleagues to share knowledge and help one another. Learning and development You'll begin with on-the-job training. You'll be able to experience the call centre environment and get to know your colleagues. Your on-the-job training will focus on learning how to help clients over the phone. During this time, you'll learn about your role, our products, and our technologies. Many options will be available; you could advance in the same role, get promoted, develop within the sector, and more. We also offer many career opportunities and encourage internal mobility. We also offer a program to reimburse tuition fees. Required skills College diploma or equivalent Experience in an advisory and/or negotiation role
Experience with client retention and developing client relationships
Your benefits In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. Health and wellness program, including many options Flexible group insurance Generous pension plan Employee Share Ownership Plan Employee and Family Assistance Program Preferential banking services Opportunities to get involved in community initiatives Telemedicine service Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us!
As Business Advisory Services Representative you'll build a trust-based relationship with our business clients. You'll have a positive impact on clients with your ability to identify business opportunities and your customer service experience. Your role Support our business clients with their banking transactions and credit/banking needs and help them use our digital solutions Analyze and understand business client needs in order to provide advice on the best solution and/or digital products Offer a distinctive client experience Follow compliance and fraud prevention rules in effect. Our Client Contact centre is open Monday to Friday from 7:00 a.m. to 8:00 p.m. Your work schedule is variable, and you'll be informed of your schedule three weeks in advance. Possibilty of hybrid work (under certain conditions) Your team You'll work with your manger and a dynamic team of 90 employees in the Commercial sector of our Customer Experience Centre Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. Learning and development Your onboarding will involve on-the-job training that will help you understand and experience the call centre environment and get to know your colleagues. Trainers, colleagues, and your manager will support you to help you reach your full potential. Prerequisites High school diploma Customer service experience Ability to identify business opportunities Bilingualism spoken and written (English/French) is essential because you'll regularly do business with clients across Canada Skills Experience and knowledge of call centre environments Eagerness to develop your skills Show attention to detail and honour your commitments Team spirit and the ability to adapt to frequent changes
Your benefits In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. Health and wellness program, including many options Flexible group insurance Generous pension plan Employee Share Ownership Plan Employee and Family Assistance Program Preferential banking services Opportunities to get involved in community initiatives Telemedicine service Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us!
A career as a Digital Strategist in the digital marketing team at National Bank means acting as an expert in informational digital experiences. You will have a direct impact on millions of clients by offering them the best possible digital experience. Your Job: Responsible for the vision and informational digital experience of the domain you are in charge of, meeting user needs. Responsible for the product scope, its digital evolution, and metrics knowledge. You establish diagnostics, recommendations, and ensure their proper implementation. Mobilize expertise in planning the roadmaps you are in charge of and executing strategic projects. Analyze issues, impacts, and challenges on the ecosystem, ensure coherence, and influence decisions. Act as a consultant in digital best practices to stakeholders and propose value-creating digital solutions. Your Team: As a Digital Strategist, you will report to the Senior Director of informational websites at National Bank. You will collaborate directly with various digital experts and our internal partners to guide them in their digital strategies. You will assist them in defining their needs and find effective and innovative solutions to them. Prerequisites: Completed bachelor's degree in a related field and 6 to 8 years of experience in a similar role. Knowledge of SEO best practices, content strategy and data analysis.
Skills:
Ability to prioritize effectively and quickly to maximize business value for the client and the organization. Ability to synthesize information and simplify concepts to a non-qualified audience. Influential leadership and excellent team player. Excellent ability to analyze and solve complex problems. Ability to manage uncertainty effectively. Resourceful and autonomous. Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us!
Analyst, Special Asset Management A career as an Analyst in the team of Special Asset Management at National Bank is to act as critical operational and administrative support to the Special Asset Management Unit (SAMU), ensuring accurate reporting, efficient processes, and seamless coordination between internal teams and external partners. This job allows you to have a positive impact on the organization through your skills and knowledge.
Your role : Prepare and distribute key reports, ensuring data accuracy for High Risk teams and leadership. Maintain and update financial systems (CREWS, T24, WAVE) with loan, collateral, and risk data. Support operational process improvements, documentation and system enhancements. Acts as key liaison between SAMU, branches, centralized services, and external legal counsel. Manage financial transactions, including payments, write-offs, and legal expense tracking. Ensure compliance with internal policies and regulatory reporting requirements. Contribute to team efficiency by identifying gaps, improving workflows and providing training as needed.
Your team: Within the SAMU sector, you are part of a team of 3 colleagues, and you report to Senior Manager, SAMU . Our team stands out for its commitment to operational excellence, data integrity, and collaborative problem-solving in managing high risk financial portfolios. We ultimately aim to offer you maximum flexibility and quality of life. This notably means a hybrid work environment, as well as adaptable working hours. Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to support your ongoing learning. You’ll also have access to colleagues with a wide range of expertise, experience and backgrounds to enrich all aspects of your development.
Prerequisites : Hold a diploma or degree in Business Administration or related field. 7+ years in banking, credit, or loan operations preferred. Advanced proficiency in MS Word, Excel, and PowerPoint; experience with banking systems preferred. Strong attention to detail, analytical thinking, problem-solving, and communication skills. Ability to manage multiple priorities, work independently, and collaborate with cross-functional teams. Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us!
Youtube Video A career as a Banking Advisor at National Bank is a versatile and varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues. You’ll adopt a friendly approach, listen actively and offer a people-centric experience for branch clients. Your job: Greet clients and answer questions. Help clients use our banking applications and ABMs. Listen to clients’ needs and resolve situations that may be complex. Give advice and offer transaction solutions for Personal Banking clients. Demonstrate the ability to build lasting business relationships. Ensure client satisfaction and engagement. Refer your clients to your specialist colleagues for their specific needs. Ensure adherence to compliance and risk management rules. Your team: The branch is open one evening per week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Customer service Branch Manager or the Branch Manager. Every day, you will work with a team of a experts specialized in investment, credit, mortgage financing and more. Our team values passionate people and bold ideas. We work together to ensure our clients reach their goals and colleagues do what they love. We rely on our colleagues to share knowledge and help each other. After gaining the necessary experience in your role as a Banking Advisor, many options will be available to you. For example, you could advance in the same role, get promoted or move to another region or branch. We offer many career opportunities and encourage internal mobility. Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to support your ongoing learning. You’ll also have access to colleagues with a wide range of expertise, experience and backgrounds to enrich all aspects of your development. Prerequisites : Hold a college diploma (DEC) or equivalent Customer service experience, inclusive attitude and openness to diversity Positive attitude and empathy for clients Interest in technology and skilled in sharing knowledge Ability to adapt to different situations Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us!
A career as a Senior Advisor - Cyber Threat Intelligence in the CISO team at National Bank means acting as an expert on cyber threats and putting your experience in cyber operations to good use. With your experience in operational cybersecurity and your in-depth knowledge of cyber threats, you will have a positive impact on the security of the bank and its customers Your job Act as an expert on cyber threats and collaborate with many stakeholders in the organization. Analyze data from various sources of cyber threat intelligence, both internal and external, and produce reports detailing the threat and proposing actions to be taken to reduce our risks. Actively participate in complex incidents to contextualize events and better understand observed attacks. Produce tactical, operational and strategic intelligence. Contribute to the implementation and improvement of prevention and detection measures according to the threat. Your team IT is made up of more than 2,300 experts who work in an agile, proactive and collaborative manner to seize opportunities, stay on the cutting edge of technology and continuously improve processes. We aim to offer you maximum flexibility to promote your quality of life. This is reflected in a hybrid work environment, as well as a flexible and adaptable schedule. The Bank values continuous development and internal mobility. Our personalized training programs, based on learning in action, allow you to master your craft and develop new areas of expertise. Tools such as Udemy, the Data Academy, language training, the Harvard Learning Center, and coaching and mentoring support are available to you at all times. Prerequisite Relevant training and minimum of 3 years of applied technical experience in a Cybersecurity Surveillance Operations Center (SOC). Be informed about current trends in terms of cyber threats Functional competence in the use of the main tools of a Security Operations Center (SOC) (e.g. SIEM, EDR, NDR, ticketing systems, etc.) Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us!
Youtube Video A career as a Banking Advisor at National Bank is a versatile and varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues. You’ll adopt a friendly approach, listen actively and offer a people-centric experience for branch clients. Your job: Greet clients and answer questions. Help clients use our banking applications and ABMs. Listen to clients’ needs and resolve situations that may be complex. Give advice and offer transaction solutions for Personal Banking clients. Demonstrate the ability to build lasting business relationships. Ensure client satisfaction and engagement. Refer your clients to your specialist colleagues for their specific needs. Ensure adherence to compliance and risk management rules. Your team: The branch is open one evening per week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Customer service Branch Manager or the Branch Manager. Every day, you will work with a team of a experts specialized in investment, credit, mortgage financing and more. Our team values passionate people and bold ideas. We work together to ensure our clients reach their goals and colleagues do what they love. We rely on our colleagues to share knowledge and help each other. After gaining the necessary experience in your role as a Banking Advisor, many options will be available to you. For example, you could advance in the same role, get promoted or move to another region or branch. We offer many career opportunities and encourage internal mobility. Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to support your ongoing learning. You’ll also have access to colleagues with a wide range of expertise, experience and backgrounds to enrich all aspects of your development. Prerequisites : Hold a college diploma (DEC) or equivalent Customer service experience, inclusive attitude and openness to diversity Positive attitude and empathy for clients Interest in technology and skilled in sharing knowledge Ability to adapt to different situations Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us!
