Join to apply for the Regional Sales Director role at National Bank of Canada 5 days ago Be among the first 25 applicants Join to apply for the Regional Sales Director role at National Bank of Canada A career as a Regional Sales Director, Direct Sales on the Equipment Finance team at National Bank is to act as the leader for building great relationships with employees and customers, enabling their success, and driving the strategic execution of the regional business plan. This job allows you to have a positive impact on the organization through your experience elevating an existing book of business to new heights through collaboration with an established team of sales professionals.
Demonstrate dedication to overseeing and assisting with credit initiatives designed to help push difficult deals across the finish line, manage asset management, and prioritize objectives with the support team to get deals funded while ensuring top service is provided to vendors and customers.
Liaise and collaborate with other departments heads including, but not limited to, credit, customer service, collections, accounting/treasury, and other groups to ensure customer or partner issues are dealt with to satisfactory levels with service levels for clients are being preserved.
Work with team members to establish goals, objectives and plans that support the company’s objectives.
Develop, and implement an annual business plan for region.
Review, interpret, and react to performance metrics/ data received from various financial and payroll reporting systems.
Monitor team members toward achieving team performance objectives and goals including recognizing high performers and rewarding accomplishments.
Uphold an internal culture of teamwork while building employee skills that continue to develop the capabilities to deliver best in class customer experience.
Act as a champion for culture with a dedicated focus on attracting, retaining, and elevating talent within your team and the organization.
Seek out opportunities to engage with the community and use your professional brand to uplift the Equipment Financing presence in the Quebec market.
Your team
Within the Equipment Finance sector, you are part of a team of 300+ colleagues, and you report to (VP Direct Sales, Equipment Finance). Our team stands out for its creative based solutions and customer relationships. We ultimately aim to offer you maximum flexibility and quality of life. This notably means a hybrid work environment, as well as adaptable working hours.
Basic requirements
An undergraduate degree in business, finance, commerce, related field, or equivalent experience.
An MBA or designation in accounting (CPA) would be an asset.
10+ years experience as a General Manager or General Sales Manager.
Thorough understanding of the Equipment Finance market in Quebec and the Maritimes including familiarity of key market segments such as Transportation, Construction, Forestry and General Commercial.
Strong foundation of credit underwriting requirements for large ticket applications.
Extensive experience in the development, implementation, and execution of strategic objectives.
Knowledge of business practices including accounting, human resources, operations, and sales.
Experience leading a fast-paced team focused on putting the customer first and successfully managing risk and reward for the business.
Well versed with analyzing P&L statements with an ability to analyze, benchmark expenses, and resolve issues.
High level of integrity, attention to detail, and communication skills
Regional Sales Director
A career as a Regional Sales Director, Direct Sales on the Equipment Finance team at National Bank is to act as the leader for building great relationships with employees and customers, enabling their success, and driving the strategic execution of the regional business plan. This job allows you to have a positive impact on the organization through your experience elevating an existing book of business to new heights through collaboration with an established team of sales professionals.
Your job
Demonstrate dedication to overseeing and assisting with credit initiatives designed to help push difficult deals across the finish line, manage asset management, and prioritize objectives with the support team to get deals funded while ensuring top service is provided to vendors and customers.
Liaise and collaborate with other departments heads including, but not limited to, credit, customer service, collections, accounting/treasury, and other groups to ensure customer or partner issues are dealt with to satisfactory levels with service levels for clients are being preserved.
Work with team members to establish goals, objectives and plans that support the company’s objectives.
Develop, and implement an annual business plan for region.
Review, interpret, and react to performance metrics/ data received from various financial and payroll reporting systems.
Monitor team members toward achieving team performance objectives and goals including recognizing high performers and rewarding accomplishments.
Uphold an internal culture of teamwork while building employee skills that continue to develop the capabilities to deliver best in class customer experience.
Act as a champion for culture with a dedicated focus on attracting, retaining, and elevating talent within your team and the organization.
Seek out opportunities to engage with the community and use your professional brand to uplift the Equipment Financing presence in the Quebec market.
Your team
Within the Equipment Finance sector, you are part of a team of 300+ colleagues, and you report to (VP Direct Sales, Equipment Finance). Our team stands out for its creative based solutions and customer relationships. We ultimately aim to offer you maximum flexibility and quality of life. This notably means a hybrid work environment, as well as adaptable working hours.
Basic requirements
An undergraduate degree in business, finance, commerce, related field, or equivalent experience.
An MBA or designation in accounting (CPA) would be an asset.
10+ years experience as a General Manager or General Sales Manager.
Thorough understanding of the Equipment Finance market in Quebec and the Maritimes including familiarity of key market segments such as Transportation, Construction, Forestry and General Commercial.
Strong foundation of credit underwriting requirements for large ticket applications.
Extensive experience in the development, implementation, and execution of strategic objectives.
Knowledge of business practices including accounting, human resources, operations, and sales.
Experience leading a fast-paced team focused on putting the customer first and successfully managing risk and reward for the business.
Well versed with analyzing P&L statements with an ability to analyze, benchmark expenses, and resolve issues.
High level of integrity, attention to detail, and communication skills
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and Family Assistance Program
* Preferential banking services
* Opportunities to get involved in community initiatives
* Telemedicine service
* Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us,and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?
Come live your ambitions with us!Seniority level Seniority level Director Employment type Employment type Full-time Job function Job function Sales and Business Development Industries Banking Referrals increase your chances of interviewing at National Bank of Canada by 2x Get notified about new Regional Sales Director jobs in Montreal, Quebec, Canada . Sales Director (20%) and Business Development (80% of the time) District Sales Manager (Quebec City / Montreal) Saint-Eustache, Quebec, Canada 2 weeks ago Business Development Director - Custom Experiences Montreal, Quebec, Canada $20.00-$20.00 2 weeks ago Director Of Business Development - Gaming Director, Business Development - Montreal Montreal, Quebec, Canada $120.00-$140,000.00 4 days ago Director Of Business Development - Gaming SaaS Director of Business Development (Insurance Industry) Dollard-des-Ormeaux, Quebec, Canada 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Join to apply for the Senior Data Scientist role at National Bank of Canada 2 days ago Be among the first 25 applicants Join to apply for the Senior Data Scientist role at National Bank of Canada A career as
a senior data scientist in the commercial banking analytics team at National
Bank means contributing to portfolio growth by putting your expertise in
predictive modeling and data science at the service of acquisition, retention
and customer value maximization strategies. This job allows you to make a
concrete impact on business performance through your analysis, strategic
recommendations and value-added models. Develop predictive models and
segmentations to prioritize new customer acquisition and optimize profitable
customer retention Design analytics solutions that
support targeted campaigns, personalized recommendations, and cross-selling
strategies Analyze customer behaviors,
transactions, and product usage to identify growth levers Collaborate with sales, marketing,
and product teams to translate data into actionable and effective actions Track the performance of business
initiatives using relevant and robust metrics Drive end-to-end data science
projects to improve customer lifetime value and reduce churn Supporting data scientists and
promoting analytical best practices Present analytical results clearly
to stakeholders to support business decisions Ensure model compliance with
regulatory requirements and data governance standards Be part of
a dynamic team of 20 analytics and data science professionals dedicated to
growing the business portfolio. Together, we combine rigor, innovation and
collaboration to support business teams in achieving their objectives. Our
environment is stimulating, human, and conducive to continuous learning. You
will benefit from an excellent work-life balance, and a close relationship with
the marketing, sales and product teams. The Bank
values continuous development and internal mobility. Our personalized training
programs, based on learning in action, allow you to master your craft and
develop new areas of expertise. Tools such as the Data Academy, language
training, the Harvard Learning Center, and coaching and mentoring support are
available to you at all times. Prerequisite Master's or PhD in data science,
statistics, economics, finance, computer science or any related quantitative
field Minimum of 5 years of experience in
data science applied to customer analytics, sales optimization, or revenue
growth Expertise in segmentation,
propensity modeling, attrition prediction and recommendation systems Proficiency in Python, SQL and/or
SAS, and experience with visualization tools (Tableau, Power BI, etc.) Good knowledge of commercial banking
products, customer lifecycle and CRM data A career as
a senior data scientist in the commercial banking analytics team at National
Bank means contributing to portfolio growth by putting your expertise in
predictive modeling and data science at the service of acquisition, retention
and customer value maximization strategies. This job allows you to make a
concrete impact on business performance through your analysis, strategic
recommendations and value-added models. Your job Develop predictive models and
segmentations to prioritize new customer acquisition and optimize profitable
customer retention Design analytics solutions that
support targeted campaigns, personalized recommendations, and cross-selling
strategies Analyze customer behaviors,
transactions, and product usage to identify growth levers Collaborate with sales, marketing,
and product teams to translate data into actionable and effective actions Track the performance of business
initiatives using relevant and robust metrics Drive end-to-end data science
projects to improve customer lifetime value and reduce churn Supporting data scientists and
promoting analytical best practices Present analytical results clearly
to stakeholders to support business decisions Ensure model compliance with
regulatory requirements and data governance standards Your
team Be part of
a dynamic team of 20 analytics and data science professionals dedicated to
growing the business portfolio. Together, we combine rigor, innovation and
collaboration to support business teams in achieving their objectives. Our
environment is stimulating, human, and conducive to continuous learning. You
will benefit from an excellent work-life balance, and a close relationship with
the marketing, sales and product teams. The Bank
values continuous development and internal mobility. Our personalized training
programs, based on learning in action, allow you to master your craft and
develop new areas of expertise. Tools such as the Data Academy, language
training, the Harvard Learning Center, and coaching and mentoring support are
available to you at all times. Prerequisite Master's or PhD in data science,
statistics, economics, finance, computer science or any related quantitative
field Minimum of 5 years of experience in
data science applied to customer analytics, sales optimization, or revenue
growth Expertise in segmentation,
propensity modeling, attrition prediction and recommendation systems Proficiency in Python, SQL and/or
SAS, and experience with visualization tools (Tableau, Power BI, etc.) Good knowledge of commercial banking
products, customer lifecycle and CRM data **The position will be based in Edmonton or Montreal, depending on the location of the selected candidate**
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and Family Assistance Program
* Preferential banking services
* Opportunities to get involved in community initiatives
* Telemedicine service
* Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us,and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?
Come live your ambitions with us!Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Engineering and Information Technology Industries Banking Referrals increase your chances of interviewing at National Bank of Canada by 2x Get notified about new Senior Data Scientist jobs in Edmonton, Alberta, Canada . Senior Data Governance Analyst – Information Technology Greater Edmonton Metropolitan Area 2 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Join to apply for the Chief Auditor role at National Bank of Canada 4 days ago Be among the first 25 applicants Join to apply for the Chief Auditor role at National Bank of Canada Get AI-powered advice on this job and more exclusive features. With a career in Internal Audit – Financial Markets at National Bank, you will be of great value to your business partners’ end to end process and therefore positively impact our clients and employees. As Chief Auditor for the Financial Markets team, you will be auditor for our audits focused on important risks of the financial markets (Front Office, Financial Markets Operations, Market Risk, Operational Risk and Compliance Financial Markets). You will collaborate with strategic partners throughout the Bank to identify areas at risk and/or potential improvements, as well as sharing your knowledge with your colleagues on complex subjects in the realization of the work performed. Your role Perform audit work and/or lead audits of financial markets sectors Ambassador for Internal Audit with our partners in Financial Markets, Operations, Market Risk, Operational Risk and compliance Negotiator/Influencer with our partners, specifically senior management, as it relates to issues raised and possible solutions Coach for the team on the processes, governance, reporting and best practices Bring together the Audit team, as well as other risk/control functions Your team You will join a multidisciplinary team with more than 20 colleagues and will report to the Senior Manager - Internal Audit Financial Markets. This position will give you the opportunity to work as part of a dynamic, innovative team where management practices favour a good work/life balance and in a sector where you can constantly progress while taking on varied assignments enabling a transversal view of the organization. You may have the opportunity for occasional travel to our desks and affiliates (Dublin, London, Paris, New York, Toronto, Calgary, etc) in accordance with the audit requirements. Prerequisites Bachelor’s degree or Master’s degree in a related field Curious, with a desire to learn new business activities and related processes Ability to collaborate effectively in a positive way with team members and partners from various backgrounds towards a common goal Independent, accountable, collaborative, good attention to detail and proactive Excellent spoken and written communication skills, ability to simplify and synthesize information Bilingualism, both spoken and written French (asset) and English (essential) as we collaborate with our colleagues and regulators outside of Quebec As we are a multidisciplinary team, we are looking with candidates having auditor profile and/or financial markets profile. Auditor profile Minimum 7 years of in-depth experience in the audit profession In depth understanding of the audit process (leading mandates, identifying risks, evaluating controls, drafting issues/audit reports) Professional auditor certification as CPA, CIA or equivalent (asset) Financial Markets profile Minimum 7 years of in-depth experience in the end-to-end Financial Markets process, such as Front Office, Financial Markets Operations, Market Risk Management, Operational Risk Management, and/or Compliance Financial Markets Understanding of the risks inherent to Financial Markets activities Financial markets certification as FRM/PRM, CFA (asset) With a career in Internal Audit – Financial Markets at National Bank, you will be of great value to your business partners’ end to end process and therefore positively impact our clients and employees. As Chief Auditor for the Financial Markets team, you will be auditor for our audits focused on important risks of the financial markets (Front Office, Financial Markets Operations, Market Risk, Operational Risk and Compliance Financial Markets). You will collaborate with strategic partners throughout the Bank to identify areas at risk and/or potential improvements, as well as sharing your knowledge with your colleagues on complex subjects in the realization of the work performed.
Your role
Perform audit work and/or lead audits of financial markets sectors
Ambassador for Internal Audit with our partners in Financial Markets, Operations, Market Risk, Operational Risk and compliance
Negotiator/Influencer with our partners, specifically senior management, as it relates to issues raised and possible solutions
Coach for the team on the processes, governance, reporting and best practices
Bring together the Audit team, as well as other risk/control functions
Your team
You will join a multidisciplinary team with more than 20 colleagues and will report to the Senior Manager - Internal Audit Financial Markets. This position will give you the opportunity to work as part of a dynamic, innovative team where management practices favour a good work/life balance and in a sector where you can constantly progress while taking on varied assignments enabling a transversal view of the organization. You may have the opportunity for occasional travel to our desks and affiliates (Dublin, London, Paris, New York, Toronto, Calgary, etc) in accordance with the audit requirements.
Prerequisites
Bachelor’s degree or Master’s degree in a related field
Curious, with a desire to learn new business activities and related processes
Ability to collaborate effectively in a positive way with team members and partners from various backgrounds towards a common goal
Independent, accountable, collaborative, good attention to detail and proactive
Excellent spoken and written communication skills, ability to simplify and synthesize information
Bilingualism, both spoken and written French (asset) and English (essential) as we collaborate with our colleagues and regulators outside of Quebec
As we are a multidisciplinary team, we are looking with candidates having auditor profile and/or financial markets profile.
Auditor profile
Minimum 7 years of in-depth experience in the audit profession
In depth understanding of the audit process (leading mandates, identifying risks, evaluating controls, drafting issues/audit reports)
Professional auditor certification as CPA, CIA or equivalent (asset)
Financial Markets profile
Minimum 7 years of in-depth experience in the end-to-end Financial Markets process, such as Front Office, Financial Markets Operations, Market Risk Management, Operational Risk Management, and/or Compliance Financial Markets
Understanding of the risks inherent to Financial Markets activities
Financial markets certification as FRM/PRM, CFA (asset)
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and Family Assistance Program
* Preferential banking services
* Opportunities to get involved in community initiatives
* Telemedicine service
* Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us,and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?
Come live your ambitions with us!Seniority level Seniority level Director Employment type Employment type Full-time Job function Job function Accounting/Auditing and Finance Industries Banking Referrals increase your chances of interviewing at National Bank of Canada by 2x Sign in to set job alerts for “Chief Auditor” roles. Director, Audit (Information Technology, Transformation Assurance, & ICFR) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Join to apply for the Chief Advisor Governance Audit role at National Bank of Canada 1 day ago Be among the first 25 applicants Join to apply for the Chief Advisor Governance Audit role at National Bank of Canada Get AI-powered advice on this job and more exclusive features. A career as a Chief Advisor Internal Audit, Non-Financial Risks in the Internal Audit team at National Bank, you will contribute to the team's audit mandates and advisory mandates while developing the knowledge of your colleagues in your area of expertise. As a specialized advisor in non-financial risks, you will be expected to lead and/or significantly contribute to mandates related to operational risk governance, corporate governance, the operational resilience program, reputation risk governance, and more. Working in the Internal Audit team is a unique chance to acquire a transversal understanding of the Bank. In this role, you can use your abilities to navigate ambiguity and to synthesize your ideas and your excellent communication to have a positive impact on the organization. Conduct audits and assessments across the organization, in accordance with an established audit methodology, to provide independent assurance on risk management, control, and governance processes Identify key risks, including compliance with regulatory requirements, and assess the effectiveness of governance, processes, and controls in mitigating them Analyze issues encountered, highlight significant concerns, and make recommendations to the relevant teams In collaboration with first and second line of defense partners, identify root causes and support them in developing innovative and practical solutions Present findings and recommendations to senior leaders and managers, and draft audit reports Follow up on the implementation of recommendations and assess their outcomes Build and maintain strategic relationships with executives and key stakeholders Continuously monitor the evolving internal and external environment Represent Internal Audit on relevant committees and with regulatory bodies Advise and support auditors within your area of expertise Your Team Within the Internal Audit sector, you will be part of a team of around 20 professional colleagues and report to the Senior Manager, Internal Audit. Our team stands out for its complicity, enthusiasm, and multidisciplinary skills. We work in an environment that allows us to grow and surpass ourselves while creating strong links with partners from several sectors.Our management practices promote a good life balance, and we adopt a flexible way of working, including hybrid work in the office and remotely. Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as internal audit, risk management and the Bank’s activities to support your ongoing learning. You’ll also have access to colleagues with a wide range of expertise, experience and backgrounds to enrich all aspects of your development. Prerequisite Bachelor’s degree in a related field and 10 years of relevant experience, OR a Master’s degree in a related field and 7 years of relevant experience At least 10 years of experience in audit or risk management within a financial institution and in-depth knowledge of frameworks, applicable regulations, and best practices related to non-financial risks and related topics Other combinations of relevant experience may also be considered) CPA (Chartered Professional Accountant) and/or CIA (Certified Internal Auditor) designation Comfortable working in ambiguity and managing multiple files simultaneously Demonstrated leadership and strong ability to understand business realities, adapt practices accordingly, and influence at various organizational levels Excellent oral and written communication skills, with the ability to simplify and synthesize information for executive-level audiences Agile, results-oriented, and able to work collaboratively with multidisciplinary experts Strong problem-solving skills and a capacity for innovation A career as a Chief Advisor Internal Audit, Non-Financial Risks in the Internal Audit team at National Bank, you will contribute to the team's audit mandates and advisory mandates while developing the knowledge of your colleagues in your area of expertise. As a specialized advisor in non-financial risks, you will be expected to lead and/or significantly contribute to mandates related to operational risk governance, corporate governance, the operational resilience program, reputation risk governance, and more. Working in the Internal Audit team is a unique chance to acquire a transversal understanding of the Bank. In this role, you can use your abilities to navigate ambiguity and to synthesize your ideas and your excellent communication to have a positive impact on the organization.
Your job Conduct audits and assessments across the organization, in accordance with an established audit methodology, to provide independent assurance on risk management, control, and governance processes
Identify key risks, including compliance with regulatory requirements, and assess the effectiveness of governance, processes, and controls in mitigating them
Analyze issues encountered, highlight significant concerns, and make recommendations to the relevant teams
In collaboration with first and second line of defense partners, identify root causes and support them in developing innovative and practical solutions
Present findings and recommendations to senior leaders and managers, and draft audit reports
Follow up on the implementation of recommendations and assess their outcomes
Build and maintain strategic relationships with executives and key stakeholders
Continuously monitor the evolving internal and external environment
Represent Internal Audit on relevant committees and with regulatory bodies
Advise and support auditors within your area of expertise
Your Team
Within the Internal Audit sector, you will be part of a team of around 20 professional colleagues and report to the Senior Manager, Internal Audit. Our team stands out for its complicity, enthusiasm, and multidisciplinary skills. We work in an environment that allows us to grow and surpass ourselves while creating strong links with partners from several sectors.Our management practices promote a good life balance, and we adopt a flexible way of working, including hybrid work in the office and remotely.
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as internal audit, risk management and the Bank’s activities to support your ongoing learning. You’ll also have access to colleagues with a wide range of expertise, experience and backgrounds to enrich all aspects of your development.
Prerequisite Bachelor’s degree in a related field and 10 years of relevant experience, OR a Master’s degree in a related field and 7 years of relevant experience
At least 10 years of experience in audit or risk management within a financial institution and in-depth knowledge of frameworks, applicable regulations, and best practices related to non-financial risks and related topics Other combinations of relevant experience may also be considered)
CPA (Chartered Professional Accountant) and/or CIA (Certified Internal Auditor) designation
Comfortable working in ambiguity and managing multiple files simultaneously
Demonstrated leadership and strong ability to understand business realities, adapt practices accordingly, and influence at various organizational levels
Excellent oral and written communication skills, with the ability to simplify and synthesize information for executive-level audiences
Agile, results-oriented, and able to work collaboratively with multidisciplinary experts
Strong problem-solving skills and a capacity for innovation
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and Family Assistance Program
* Preferential banking services
* Opportunities to get involved in community initiatives
* Telemedicine service
* Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us,and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?
Come live your ambitions with us!Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Accounting/Auditing and Finance Industries Banking Referrals increase your chances of interviewing at National Bank of Canada by 2x Get notified about new Head Accountant jobs in Montreal, Quebec, Canada . Montreal, Quebec, Canada CA$80,000.00-CA$90,000.00 2 weeks ago Pointe-Claire, Quebec, Canada 3 weeks ago Montreal, Quebec, Canada CA$85,000.00-CA$100,000.00 2 weeks ago Control Testing Officer - Internal Audit and Quality Control (Compliance Officer) Corporate Functions and Compliance Auditor Pointe-Claire, Quebec, Canada 3 weeks ago Greater Montreal Metropolitan Area CA$65,000.00-CA$95,000.00 6 days ago Junior Accountant, Assurance - January 2026 Senior Auditor, Internal Audit (Audit Lead) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
SITE RELIABILITY ENGINEERING DEVELOPER (SRE) Join to apply for the SITE RELIABILITY ENGINEERING DEVELOPER (SRE) role at National Bank of Canada SITE RELIABILITY ENGINEERING DEVELOPER (SRE) Join to apply for the SITE RELIABILITY ENGINEERING DEVELOPER (SRE) role at National Bank of Canada A career as a Site Reliability Engineering (SRE) Developer within the IT Delivery team for Payments, Cards, Data, and Wallets at National Bank means acting as a specialist in software development and resilient critical asset management. You will actively contribute to realizing our DevOps vision by integrating SRE (Site Reliability Engineering) best practices.
You will be part of a cross-functional squad whose goal is to evolve our software development practices across various delivery teams and throughout all phases of the Software Development Life Cycle (SDLC). We have embraced the DevSecOps approach and aim to accelerate our transformation in the coming years.
Your Role:
Contribute to the development of critical solutions by applying “everything-as-code” principles.
Develop and enhance test automation practices at all required levels depending on the context, to ensure built-in quality of deliverables.
Improve our monitoring-alerting-tracing mechanisms to proactively detect and respond to instabilities.
Apply best practices in High Availability (HA) and Disaster Recovery (DR) for all production deployments.
Innovate and integrate DevOps tools into delivery pipelines while meeting security and operability requirements.
Some of the platforms you’ll use in your work include: AWS, BitBucket/GitHub, Jenkins, Nexus/Artifactory, Splunk, Datadog, Confluence/Jira.
Your Team:
Our IT function brings together 2,300 professionals with a collaborative, proactive and agile mindset. Day to day, we actively work to seize opportunities, stay on the cutting edge of technology, and continuously improve processes.
Within the IT Delivery sector, you’ll be part of a large team reporting to a Senior Director. We aim to offer maximum flexibility to support your quality of life, including a hybrid work environment and adaptable schedules.
The Bank values continuous development and internal mobility. Our personalized training programs enable you to master your job and develop new areas of expertise. Tools such as the Data Academy, language training, the Harvard Learning Center as well as coaching and mentoring support are available to you, at all times.
Prerequisites:
Bachelor’s or Master’s degree in Software Engineering, Computer Science or equivalent.
Strong understanding of software engineering concepts and object-oriented development. Experience with object-oriented languages.
Experience implementing concepts of a modern software ecosystem: domain-driven architecture, microservices, APIs, streaming, cloud technologies, real-time data flows, API/microservice orchestration.
Team philosophy: “You build it; You run it.”
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and Family Assistance Program
* Preferential banking services
* Opportunities to get involved in community initiatives
* Telemedicine service
* Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us,and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?
Come live your ambitions with us! Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Engineering and Information Technology Industries Banking Referrals increase your chances of interviewing at National Bank of Canada by 2x Sign in to set job alerts for “Site Engineer” roles. Frontend Developer (multiple opportunities) Greater Montreal Metropolitan Area 1 month ago Junior Software Engineer (1-5 years) - Python or C++ - Hybrid working - Up to $160,000 CAD Base (+Bonus) Full-Stack Software Engineer (Contract) (Remote possible) Montreal, Quebec, Canada $150,000.00-$230,000.00 2 months ago Montreal, Quebec, Canada CA$70.00-CA$78.00 3 weeks ago Software Developer Intern (Solutions Engineering team), Fall 2025 Software Engineer, Intermediate or Senior Full Stack Developer (React/Python) - Up to $200k CAD + Exceptional Bonus - Elite FinTech Firm - Montreal Software Engineer - Elite FinTech - Up to $200k CAD First Year Comp - Montreal We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Join to apply for the Trading Technology Voice Analyst role at National Bank of Canada 3 days ago Be among the first 25 applicants Join to apply for the Trading Technology Voice Analyst role at National Bank of Canada Get AI-powered advice on this job and more exclusive features. This position supports Electronic Trading and Market Making at National Bank Financial Group.
As a Trading Technology Voice Analyst, you will manage and maintain our C9 phone systems and NTR (Nice Total Recording) solutions.
You will be responsible for the configuration, monitoring, maintenance, and troubleshooting of telephony infrastructure and call recording systems to ensure reliable and compliant communications across the organization.
You will have a solid understanding of financial trading environments, low-latency voice communication, and regulatory requirements.
The position is located in Toronto.
Your job
Manage, maintain and support our Symphony Cloud 9 (C9) trader phone and NTR (Nice Total Recording) solutions
Configure, monitor and troubleshoot telephony infrastructure and call recording systems to ensure reliable and compliant communications
Provision new users, manage access control, configure button layouts, and ensure correct routing of trader calls
Provide training and support for end users
Manage private wire connections, intercom circuits, and hoot ‘n’ holler setups as well as call routing configurations, call groups, IVR menus, and reporting tools
Administer and support NTR (Nice Total Recording) platforms, ensuring proper call logging, storage, and retrieval
Proactively monitor system performance, call quality, and uptime for both C9 and NTR systems
Provide L2/L3 support for voice incidents, system alerts, end-user issues, service interruptions and hardware/software issues
Ensure systems are configured and maintained to meet regulatory/compliance standards and complete/support audits as required
Participate in or lead system upgrades, migrations, and infrastructure enhancements
Coordinate with vendors and service providers on circuit provisioning, maintenance, and support escalations
Coordinate and perform software updates, patches, and system upgrades
Maintain accurate documentation of system configurations, procedures, support processes, floor plans, circuit lists, dial tone lists, etc.
Develop and enforce voice system best practices and security standards.
Your team
The IT and Operations team is made up of more than 5500 proactive, collaborative experts who work with agility to seize opportunities, stay on the cutting edge of technology, and continuously improve our processes.
You’ll report to the Senior Manager.
We want to contribute to your quality of life by offering you as much flexibility as possible. For example, we offer hybrid work (remote and in the office) environment along with a flexible schedule that you can adapt to your needs.
The Bank values ongoing development and internal mobility. Our personalized training programs with on-the-job learning help you to master your role and develop new fields of expertise. Tools such as the Data Academy, language training, coaching, and mentoring support are always available.
Prerequisites
Degree in computer science or information management and 2+ years of experience managing enterprise telephony systems, ideally with C9
Hands-on experience with NTR (Nice Total Recording) or similar call recording solutions
Strong understanding of VoIP protocols, SIP trunking, and network fundamentals
Understanding of trading floor operations and urgency of voice communications Strong documentation and communication skills
Ability to maintain positive and professional relationships with external vendors, service providers and users (Traders).
Experience in financial services or other regulated environments, an asset
Familiarity with compliance frameworks involving call recording and data retention, an asset.
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and Family Assistance Program
* Preferential banking services
* Opportunities to get involved in community initiatives
* Telemedicine service
* Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us,and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?
Come live your ambitions with us! Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries Banking Referrals increase your chances of interviewing at National Bank of Canada by 2x Sign in to set job alerts for “Voice Analyst” roles. Business Analyst II - 19 months contract Lead Business Analyst, Shared Services IT Senior Fund Data Analyst, Security Master and Pricing Technical Support Analyst, Applications, Tangerine Senior Analyst, Voice of Customer Insights First Nations/Metis/Inuit: Communications Monitoring Analyst Cybersecurity Analyst - Zerotrust / MFA /SSO Specialist Analyst, Investment Advisory - 1 Year Contract We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Join to apply for the Investment Analyst role at National Bank of Canada . A career as an Investment Analyst at National Bank Financial – Wealth Management means being part of a team of 1,000 investment advisors in Canada's 5th largest investment brokerage firm. You'll use your analytical skills and passion for finance to positively impact our organization by strategically managing client investments. Analyze and track individual stocks, ETFs, investment funds, and other securities in portfolios. Create and update model portfolios regularly. Stay informed about the latest economic news. Assist managers in preparing recommendations for new clients. Contribute to bi-monthly investment committee meetings. Your team You will join a team of portfolio managers playing an essential role. We provide ongoing learning opportunities, including hands-on experience, training courses, and collaboration with colleagues of varied expertise. Prerequisites Bachelor's degree in Finance or related field At least three years of securities industry experience Completion of Canadian Securities Course and Conduct and Practices Handbook Course CFA and/or CIM designation Knowledge of Croesus 8+ asset management software Your responsibilities Analyze and track securities within investment portfolios. Develop and update model portfolios. Monitor portfolio performance and produce financial reports. Keep abreast of economic news. Support managers with client recommendations. Participate in investment committee meetings. Your benefits We offer competitive compensation and a wide range of benefits to support your well-being and that of your family, including health programs, insurance, pension plans, employee share ownership, assistance programs, banking services, community involvement opportunities, telemedicine, and sleep clinics. Our work environment fosters collaboration, feedback, and innovation, emphasizing a positive employee experience. Our values We are committed to a human-centered, inclusive workplace that values partnership, agility, and empowerment. We welcome accommodations for all candidates to ensure accessibility during our recruitment process. Come live your ambitions with us! Additional details Seniority level: Mid-Senior level Employment type: Full-time Job function: Finance and Sales Industries: Banking Referrals double your chances of interview success. Apply now to join our team in Toronto, Ontario, Canada. #J-18808-Ljbffr
Join to apply for the Equity Application Support Analyst role at National Bank of Canada Join to apply for the Equity Application Support Analyst role at National Bank of Canada As an Equity Application Support Analyst in the Electronic Trading team at National Bank, you’ll be a specialist in various related IT/Trading activities. With your knowledge of IT, your experience in FIX Protocol and your knowledge of trading applications, you’ll have a positive impact on our clients and help to increase the bank’s profitability.
The position will be located in Toronto or Montreal depending on your location. If it’s in Montreal, the knowledge of French is mandatory.
Your job
Oversee multiple client-facing trading systems in production, providing day-to-day support for all system components
Work closely with all internal and external stakeholders to support and deliver new features and address requests
Achieve business goals by analyzing and understanding clients’ needs and ensure continuous delivery based on agile methodologies
Carry out many production changes on your own after successfully testing them from A-Z
Ensure our documentation and ticketing systems are up to date
Identify potential risk areas and come up with solutions to mitigate any future risks
Participate in yearly DR activities with clients and vendors on scheduled weekends
Be responsible for post-trade activities such as drop copies, end-of-day files, CAT reporting, etc.
Your team
The IT and Operations team is made up of more than 5500 proactive, collaborative experts who work with agility to seize opportunities, stay on the cutting edge of technology, and continuously improve our processes.
As part of the electronic trading sector, you’ll be in a team of 5 colleagues, and you’ll report to the Senior Manager. Our team stands out for its expertise in finding solutions quickly, continuous and timely delivery of business requests, and the great relationship it has with its users and clients. You will also be working on the trade floor, which is a challenging, dynamic and rewarding environment.
We want to contribute to your quality of life by offering you as much flexibility as possible. For example, we offer hybrid work (remote and in the office) environment along with a flexible schedule that you can adapt to your needs.
The Bank values ongoing development and internal mobility. Our personalized training programs with on-the-job learning help you to master your role and develop new fields of expertise. Tools such as the Data Academy, language training, coaching, and mentoring support are always available.
Prerequisites
A college or bachelor’s degree in computer science, software engineering, business administration or a related field Working knowledge/Experience with Trading Systems (Fidessa, Bloomberg, EMS/OMS, SOR’s Experience with FIX protocol, Linux, Python, AWS, Cloud computing are assets FIX certification and CSC certification, an asset Knowledge of any programming language (PowerShell, Python), an asset Available for travel on occasions and the ability to work the occasional weekend.
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and Family Assistance Program
* Preferential banking services
* Opportunities to get involved in community initiatives
* Telemedicine service
* Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us,and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?
Come live your ambitions with us! Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Information Technology Industries Banking Referrals increase your chances of interviewing at National Bank of Canada by 2x Sign in to set job alerts for “Application Support Analyst” roles. Toronto, Ontario, Canada CA$40.00-CA$50.00 3 weeks ago Technical Support Specialist - 3 month contract Specialist, Executive Technical Support, Scotiabank Technical Support Analyst, Applications, Tangerine Senior Application Support Analyst (PEGA) Technical Support Specialist - Enterprise Technical Support Specialist (Server Support Engineer) Technical Support and Services, Hardware, Tangerine Deskside Support Lead Analyst (contract) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
En tant qu’analyste ou associé en banque d’investissement au sein de l’équipe de couverture des commanditaires financiers chez National Bank Financial Inc. (« NBF »), tu joues un rôle clé dans le soutien des activités de présentation de transactions et dans l’exécution des mandats. Tu participeras à une grande variété de transactions dirigées par des membres seniors de l’équipe, ce qui te permettra d’approfondir ta connaissance du secteur de la banque d’investissement. Ce poste offre de nombreuses opportunités d’évolution de carrière et implique une collaboration étroite avec des collègues de plusieurs équipes de couverture, notamment les secteurs des industries diversifiées, des institutions financières, des infrastructures, de la technologie, des médias, des télécommunications et de la santé. Tu auras la chance d'élargir tes compétences et ta compréhension des marchés de capitaux, y compris les marchés de capitaux actions, les marchés de capitaux de crédit et les titres à revenu fixe. Ton emploi Soutenir la couverture active et mondiale des clients « couverture des commanditaires financiers » ainsi que de leurs sociétés de portefeuille respectives Évaluer et analyser les besoins financiers des clients corporatifs, y compris la construction de modèles financiers complexes et la réalisation d'analyses de valorisation Soutenir les équipes de transaction dans la structuration des transactions en plus d'exécuter des mandats de conseil et de financement avec des niveaux de responsabilité et de responsabilité croissants au fil du temps Préparer des documents de présentation pour soutenir la prise de décision en matière de capital de nos clients Rédiger des documents de marketing pour les transactions, y compris des présentations aux investisseur.e.s liées aux transactions, des prospectus et des documents connexes Mener des recherches et des analyses sur les entreprises et les industries Effectuer diverses tâches de soutien aux membres seniors de l'équipe dans leurs efforts d'exécution des transactions et de couverture des clients Bien que l'accent soit mis sur l'analyse, la modélisation financière et les présentations écrites, les personnes candidates doivent également démontrer leur capacité à interagir efficacement avec la clientèle, les collègues et les autres conseiller.ère.s. Ton équipe FBN est une firme de service complet, entièrement intégré, avec une forte présence à l’échelle nationale et des capacités internationales. En tant qu'acteur établi sur les marchés nord-américains, ayant une réputation établie sur ces marchés, FBN se donne pour mandat d’ajouter des ressources de haut calibre à son groupe de Financement bancaire. Ce groupe compte actuellement plus de 170 professionnel.le.s dans ses bureaux à Montréal, Toronto, Calgary, Vancouver et New York. Le groupe Financement bancaire de la FBN est en plein essor depuis quelques années et connaît une croissance solide en matière de propositions d’investissement. L'équipe énergie, services publics et infrastructure de la FBN cherche à embaucher un.e analyste expérimenté.e pour travailler dans le bureau de Toronto. Prérequis Au moins 2 à 3 ans d'expérience en financement bancaire, conseil en transactions, recherche en actions ou marchés de capitaux Diplôme de premier cycle ou de cycle supérieur en finance, comptabilité, économie ou ingénierie est préféré, avec un dossier académique solide Connaissance approfondie de la théorie financière, de la comptabilité et des marchés de capitaux Expérience ou connaissance des secteurs de l'énergie, des services publics et des infrastructures serait valorisée Compétences démontrées en modélisation financière, avec expérience dans le développement de modèles financiers complexes et dynamiques; l'expérience en modélisation de financement de projet est préférée Maîtrise exceptionnelle de Microsoft Excel, PowerPoint et Word Expérience avec Bloomberg et Capital IQ serait considérée comme un atout Esprit de résolution de problèmes démontré, approche collaborative et excellent esprit d'équipe Compétences interpersonnelles solides avec la capacité de bâtir des relations de confiance Excellentes compétences en communication en anglais (verbales et écrites) En plus d’une rémunération concurrentielle, nous te proposons, dès ton embauche, une foule d’avantages flexibles pour favoriser ton bien-être et celui de ta famille. Programme santé et bien-être incluant de nombreuses options Assurance collective flexible Régime de retraite généreux Régime d’acquisition d’actions Programme d’aide aux employé.e.s et à leur famille Services bancaires préférentiels Implication dans des initiatives communautaires Service de télémédecine Clinique virtuelle d’amélioration du sommeil Ce sont quelques exemples qui te sont accessibles. Nous proposons une offre évolutive à l’affût des tendances, de tes besoins et de ceux de tes proches. Nos environnements de travail dynamiques et nos outils de collaboration modernes favorisent une expérience employée agréable. Nous accordons une grande place aux idées des employé.e.s. Que ce soit par nos sondages ou via nos programmes, le dialogue en continu et le feedback sont encouragés. L'humain d'abord Nous sommes une banque à grandeur humaine qui se démarque par son audace, sa culture entrepreneuriale et sa passion pour les gens. Nous existons pour avoir un impact positif dans la vie des gens. Nos valeurs fondamentales de complicité, d’agilité et de pouvoir d’agir sont nos sources d’inspiration. L’inclusion est au cœur de nos engagements. Nous offrons un milieu de travail sans obstacle et accessible à tous. Nous visons à fournir des mesures d’accessibilité lors du processus de recrutement. Si tu as besoin d'accommodements, n’hésite pas à nous en faire part lors de tes premiers échanges. Nous accueillons des candidat.e.s de tous horizons et aimerions connaître ce que tu peux apporter à notre équipe. Viens entreprendre tes ambitions avec nous ! J-18808-Ljbffr #J-18808-Ljbffr
Join to apply for the Trading Technology Voice Analyst role at National Bank of Canada. 3 days ago - Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This position supports Electronic Trading and Market Making at National Bank Financial Group. As a Trading Technology Voice Analyst, you will manage and maintain our C9 phone systems and NTR (Nice Total Recording) solutions. You will be responsible for the configuration, monitoring, maintenance, and troubleshooting of telephony infrastructure and call recording systems to ensure reliable and compliant communications across the organization. You will have a solid understanding of financial trading environments, low-latency voice communication, and regulatory requirements. The position is located in Toronto. Your job Manage, maintain, and support our Symphony Cloud 9 (C9) trader phone and NTR (Nice Total Recording) solutions Configure, monitor, and troubleshoot telephony infrastructure and call recording systems to ensure reliable and compliant communications Provision new users, manage access control, configure button layouts, and ensure correct routing of trader calls Provide training and support for end users Manage private wire connections, intercom circuits, call routing configurations, call groups, IVR menus, and reporting tools Administer and support NTR (Nice Total Recording) platforms, ensuring proper call logging, storage, and retrieval Proactively monitor system performance, call quality, and uptime for both C9 and NTR systems Provide L2 / L3 support for voice incidents, system alerts, end-user issues, service interruptions, and hardware/software issues Ensure systems meet regulatory/compliance standards and support audits as required Participate in or lead system upgrades, migrations, and infrastructure enhancements Coordinate with vendors and service providers on circuit provisioning, maintenance, and support escalations Coordinate and perform software updates, patches, and system upgrades Maintain accurate documentation of system configurations, procedures, support processes, floor plans, circuit lists, dial tone lists, etc. Develop and enforce voice system best practices and security standards Your team The IT and Operations team comprises over 5500 proactive, collaborative experts who work with agility to seize opportunities, stay on the cutting edge of technology, and improve processes. You’ll report to the Senior Manager. We offer flexible work arrangements, including hybrid (remote and in-office) work and adaptable schedules to support your needs. Our commitment to ongoing development includes personalized training, on-the-job learning, Data Academy, language training, coaching, and mentoring. Prerequisites Degree in computer science or information management and 2+ years of experience managing enterprise telephony systems, ideally with C9 Hands-on experience with NTR (Nice Total Recording) or similar call recording solutions Strong understanding of VoIP protocols, SIP trunking, and network fundamentals Understanding of trading floor operations and urgency of voice communications Strong documentation and communication skills Ability to maintain positive relationships with vendors, service providers, and traders Experience in financial services or regulated environments is an asset Familiarity with compliance frameworks involving call recording and data retention is an asset Your benefits In addition to competitive pay, you’ll enjoy various benefits such as: Health and wellness programs Flexible group insurance Generous pension plan Employee Share Ownership Plan Employee and Family Assistance Program Preferential banking services Community involvement opportunities Telemedicine and virtual sleep clinic services We foster a positive employee experience through dynamic environments and collaborative tools, actively listening to feedback. We're putting people first As a human-scale bank, we stand out for courage, entrepreneurship, and passion for people. Our mission is to positively impact lives, guided by values of partnership, agility, and empowerment. We are committed to inclusivity and accessibility. If you need accommodations during the recruitment process, please let us know. We welcome all candidates! What can you bring to our team? Come live your ambitions with us! Additional details Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Industry: Banking #J-18808-Ljbffr
