Job Title – Principal Service Owner (Digital Modernization | Data & Analytics Leadership)Location – Remote (Canada) | Occasional Collaboration in Edmonton, AB
About the RoleWe’re seeking a Principal Service Owner to lead the modernization of enterprise-level registry systems, transforming legacy operations into sustainable, user-centered digital services.
As a strategic leader within the Registries Modernization Program, you’ll guide Agile product teams through end-to-end service delivery — from discovery to implementation — ensuring alignment with business goals, data strategies, and measurable outcomes.
The ideal candidate is a visionary data and product leader who combines deep technical understanding with operational insight. You’ll bridge strategy and execution — driving product direction, data governance, and digital adoption in collaboration with business, policy, and technology partners.
Key Responsibilities Leadership & DeliveryLead cross-functional Agile teams through discovery, design, testing, and implementation of digital services.Oversee end-to-end service delivery — setting acceptance criteria, prioritizing backlogs, and resolving scope trade-offs.Redesign business and operational processes to enable efficient, digital-first service models.Provide direction on change management strategies and stakeholder communication.
Strategic Product OwnershipDefine the long-term service roadmap and product vision, aligned with modernization goals.Establish metrics to track operational effectiveness, efficiency, and cost savings.Collaborate with executive leadership to guide digitization strategy, policy alignment, and governance decisions.Support technology sourcing strategies and modernization of high-risk legacy systems.
Data, Analytics & Reporting OversightDefine data reporting and analytics requirements, ensuring accuracy, compliance, and accessibility.Align data architecture and governance with enterprise standards and digital strategies.Collaborate with stakeholders to identify key metrics, dashboards, and performance indicators.Translate complex data and analytics requirements into actionable user stories for engineering teams.
User-Centered Service DesignChampion human-centered design principles for both internal users and public-facing services.Lead stakeholder engagement and research activities to identify pain points and co-create solutions.Encourage experimentation, prototyping, and continuous feedback loops across delivery teams.
Agile & Digital LeadershipAdvocate for Agile and Lean delivery principles within the organization.Mentor and guide product managers, analysts, and developers in digital-first delivery practices.Present progress and insights to executive committees and modernization governance bodies.
Experience:15–20+ years progressive experience in IT service delivery, business transformation, or digital modernization.10+ years in leadership and facilitation roles, guiding cross-functional Agile or hybrid teams.8–10+ years in product ownership, program management, or enterprise service design.8+ years designing, developing, and implementing complex IT solutions in enterprise environments.8+ years working within Agile/Scrum delivery models, leveraging JIRA or similar tools.Proven track record of coordinating business, IT, and stakeholder teams on high-impact transformation programs.Strong communication, negotiation, and change-management capabilities at the executive level.
Preferred / Nice-to-Have SkillsProfessional Certification: CSPO, PSPO, PMP, or CBAP.8+ years performing data-driven business requirement analysis for enterprise systems.8+ years ensuring data quality, governance, and compliance within organizational data strategies.8+ years working with business intelligence (BI) and analytics platforms (Power BI, Tableau, etc.).8+ years evaluating policies and programs using data-driven decision frameworks.5+ years leading digital or data service modernization initiatives in large organizations.5+ years managing change management, communication, and stakeholder engagement.Strong understanding of data architecture alignment, privacy regulations, and analytics enablement.
About NetworkPediaNetworkPedia is a certified women-owned technology and talent solutions company, providing IT infrastructure, cybersecurity, managed services, and specialized recruitment across North Americas and beyond. Our mission is to empower organizations with secure, scalable, and innovative technology while building inclusive teams that reflect the communities we serve.
As a trusted partner, we deliver expertise across networking, cloud, IT service management, and security operations, along with staffing solutions for niche technology roles. We are committed to diversity, equity, and inclusion (DEI) in all our hiring practices and ensure that our opportunities are open to all qualified applicants, without discrimination on the basis of age, gender, race, ethnicity, religion, sexual orientation, or disability.
How to ApplyApply directly via LinkedIn Easy Apply or send your updated resume to recruitment@networkpedia.com
Job Title – Principal Service Owner (Digital Modernization | Data & Analytics Leadership)Location – Remote (Canada) | Occasional Collaboration in Edmonton, AB
About the RoleWe’re seeking a Principal Service Owner to lead the modernization of enterprise-level registry systems, transforming legacy operations into sustainable, user-centered digital services.
As a strategic leader within the Registries Modernization Program, you’ll guide Agile product teams through end-to-end service delivery — from discovery to implementation — ensuring alignment with business goals, data strategies, and measurable outcomes.
The ideal candidate is a visionary data and product leader who combines deep technical understanding with operational insight. You’ll bridge strategy and execution — driving product direction, data governance, and digital adoption in collaboration with business, policy, and technology partners.
Key Responsibilities Leadership & DeliveryLead cross-functional Agile teams through discovery, design, testing, and implementation of digital services.Oversee end-to-end service delivery — setting acceptance criteria, prioritizing backlogs, and resolving scope trade-offs.Redesign business and operational processes to enable efficient, digital-first service models.Provide direction on change management strategies and stakeholder communication.
Strategic Product OwnershipDefine the long-term service roadmap and product vision, aligned with modernization goals.Establish metrics to track operational effectiveness, efficiency, and cost savings.Collaborate with executive leadership to guide digitization strategy, policy alignment, and governance decisions.Support technology sourcing strategies and modernization of high-risk legacy systems.
Data, Analytics & Reporting OversightDefine data reporting and analytics requirements, ensuring accuracy, compliance, and accessibility.Align data architecture and governance with enterprise standards and digital strategies.Collaborate with stakeholders to identify key metrics, dashboards, and performance indicators.Translate complex data and analytics requirements into actionable user stories for engineering teams.
User-Centered Service DesignChampion human-centered design principles for both internal users and public-facing services.Lead stakeholder engagement and research activities to identify pain points and co-create solutions.Encourage experimentation, prototyping, and continuous feedback loops across delivery teams.
Agile & Digital LeadershipAdvocate for Agile and Lean delivery principles within the organization.Mentor and guide product managers, analysts, and developers in digital-first delivery practices.Present progress and insights to executive committees and modernization governance bodies.
Experience:15–20+ years progressive experience in IT service delivery, business transformation, or digital modernization.10+ years in leadership and facilitation roles, guiding cross-functional Agile or hybrid teams.8–10+ years in product ownership, program management, or enterprise service design.8+ years designing, developing, and implementing complex IT solutions in enterprise environments.8+ years working within Agile/Scrum delivery models, leveraging JIRA or similar tools.Proven track record of coordinating business, IT, and stakeholder teams on high-impact transformation programs.Strong communication, negotiation, and change-management capabilities at the executive level.
Preferred / Nice-to-Have SkillsProfessional Certification: CSPO, PSPO, PMP, or CBAP.8+ years performing data-driven business requirement analysis for enterprise systems.8+ years ensuring data quality, governance, and compliance within organizational data strategies.8+ years working with business intelligence (BI) and analytics platforms (Power BI, Tableau, etc.).8+ years evaluating policies and programs using data-driven decision frameworks.5+ years leading digital or data service modernization initiatives in large organizations.5+ years managing change management, communication, and stakeholder engagement.Strong understanding of data architecture alignment, privacy regulations, and analytics enablement.
About NetworkPediaNetworkPedia is a certified women-owned technology and talent solutions company, providing IT infrastructure, cybersecurity, managed services, and specialized recruitment across North Americas and beyond. Our mission is to empower organizations with secure, scalable, and innovative technology while building inclusive teams that reflect the communities we serve.
As a trusted partner, we deliver expertise across networking, cloud, IT service management, and security operations, along with staffing solutions for niche technology roles. We are committed to diversity, equity, and inclusion (DEI) in all our hiring practices and ensure that our opportunities are open to all qualified applicants, without discrimination on the basis of age, gender, race, ethnicity, religion, sexual orientation, or disability.
How to ApplyApply directly via LinkedIn Easy Apply or send your updated resume to recruitment@networkpedia.com
Job Title – Principal Technical Business Analyst (Agile Digital Modernization)Location – Remote (Canada) | Occasional in Edmonton, AB
About the RoleWe’re seeking a Principal Technical Business Analyst to lead requirements analysis, solution validation, and process transformation for large-scale digital modernization initiatives. You’ll be a critical bridge between business, product, and technical teams—translating complex operational needs into scalable, cloud-ready digital services.
As part of a multi-disciplinary Agile delivery team, you’ll help replace legacy registry systems with modern, human-centered, cloud-based platforms. This is a senior consulting role that combines analytical depth, system understanding, and product ownership in equal measure.
Key ResponsibilitiesLead requirements-gathering workshops, stakeholder interviews, and system walk-throughs to capture business and functional needs.Conduct gap analyses between current-state legacy processes and future-state digital solutions.Create user stories, personas, process flows, and data models that drive Agile delivery.Define and maintain business requirements, use-case documentation, and workflow specifications.Collaborate with solution architects and developers to design IT solutions aligned with strategic goals.Support and coordinate User Acceptance Testing (UAT)—including plan creation, test-case design, and defect triage.Develop and maintain non-technical documentation, training materials, and procedural guides.Partner with security and privacy teams to address data-protection and compliance requirements.Assist with project planning, scheduling, risk tracking, and progress reporting.Promote Agile best practices and foster a continuous-improvement mindset within the team.
Experience:15+ years progressive experience in business systems analysis, digital transformation, or enterprise modernization.10+ years translating business requirements into detailed functional/technical documentation.8+ years documenting user requirements, workflows, and process maps for complex IT systems.7+ years facilitating business-process design, optimization, and re-engineering workshops.6+ years coordinating UAT and QA validation within Agile or hybrid environments.6+ years writing clear technical and business communication for executive and delivery audiences.Proven success operating within Agile Scrum or scaled-Agile teams (JIRA, Azure DevOps).
Preferred / Nice-to-Have Skills5+ years’ experience evaluating policies, programs, and digital initiatives using data-driven insights.5+ years supporting solution design and implementation of enterprise-scale IT systems.4+ years analyzing data flows, system integrations, and architecture diagrams.4+ years gathering requirements across multi-stakeholder or cross-ministry environments.4+ years developing project documentation (charters, BRDs, traceability matrices, roadmaps).3+ years’ experience in registry or land-information modernization programs (asset).Experience exploring multiple design options and contributing to prototype or MVP validation cycles.Certifications such as CBAP, PMI-PBA, Agile BA, or SAFe PO/PM are strong assets.
About NetworkPediaNetworkPedia is a certified women-owned technology and talent solutions company, providing IT infrastructure, cybersecurity, managed services, and specialized recruitment across North Americas and beyond. Our mission is to empower organizations with secure, scalable, and innovative technology while building inclusive teams that reflect the communities we serve.
As a trusted partner, we deliver expertise across networking, cloud, IT service management, and security operations, along with staffing solutions for niche technology roles. We are committed to diversity, equity, and inclusion (DEI) in all our hiring practices and ensure that our opportunities are open to all qualified applicants, without discrimination on the basis of age, gender, race, ethnicity, religion, sexual orientation, or disability.
How to ApplyApply directly via LinkedIn Easy Apply or send your updated resume to recruitment@networkpedia.com
Job Title – Principal Technical Business Analyst (Agile Digital Modernization)Location – Remote (Canada) | Occasional in Edmonton, AB
About the RoleWe’re seeking a Principal Technical Business Analyst to lead requirements analysis, solution validation, and process transformation for large-scale digital modernization initiatives. You’ll be a critical bridge between business, product, and technical teams—translating complex operational needs into scalable, cloud-ready digital services.
As part of a multi-disciplinary Agile delivery team, you’ll help replace legacy registry systems with modern, human-centered, cloud-based platforms. This is a senior consulting role that combines analytical depth, system understanding, and product ownership in equal measure.
Key ResponsibilitiesLead requirements-gathering workshops, stakeholder interviews, and system walk-throughs to capture business and functional needs.Conduct gap analyses between current-state legacy processes and future-state digital solutions.Create user stories, personas, process flows, and data models that drive Agile delivery.Define and maintain business requirements, use-case documentation, and workflow specifications.Collaborate with solution architects and developers to design IT solutions aligned with strategic goals.Support and coordinate User Acceptance Testing (UAT)—including plan creation, test-case design, and defect triage.Develop and maintain non-technical documentation, training materials, and procedural guides.Partner with security and privacy teams to address data-protection and compliance requirements.Assist with project planning, scheduling, risk tracking, and progress reporting.Promote Agile best practices and foster a continuous-improvement mindset within the team.
Experience:15+ years progressive experience in business systems analysis, digital transformation, or enterprise modernization.10+ years translating business requirements into detailed functional/technical documentation.8+ years documenting user requirements, workflows, and process maps for complex IT systems.7+ years facilitating business-process design, optimization, and re-engineering workshops.6+ years coordinating UAT and QA validation within Agile or hybrid environments.6+ years writing clear technical and business communication for executive and delivery audiences.Proven success operating within Agile Scrum or scaled-Agile teams (JIRA, Azure DevOps).
Preferred / Nice-to-Have Skills5+ years’ experience evaluating policies, programs, and digital initiatives using data-driven insights.5+ years supporting solution design and implementation of enterprise-scale IT systems.4+ years analyzing data flows, system integrations, and architecture diagrams.4+ years gathering requirements across multi-stakeholder or cross-ministry environments.4+ years developing project documentation (charters, BRDs, traceability matrices, roadmaps).3+ years’ experience in registry or land-information modernization programs (asset).Experience exploring multiple design options and contributing to prototype or MVP validation cycles.Certifications such as CBAP, PMI-PBA, Agile BA, or SAFe PO/PM are strong assets.
About NetworkPediaNetworkPedia is a certified women-owned technology and talent solutions company, providing IT infrastructure, cybersecurity, managed services, and specialized recruitment across North Americas and beyond. Our mission is to empower organizations with secure, scalable, and innovative technology while building inclusive teams that reflect the communities we serve.
As a trusted partner, we deliver expertise across networking, cloud, IT service management, and security operations, along with staffing solutions for niche technology roles. We are committed to diversity, equity, and inclusion (DEI) in all our hiring practices and ensure that our opportunities are open to all qualified applicants, without discrimination on the basis of age, gender, race, ethnicity, religion, sexual orientation, or disability.
How to ApplyApply directly via LinkedIn Easy Apply or send your updated resume to recruitment@networkpedia.com
