A leading venue management company is seeking a General Manager for the Vancouver Island Conference Centre. This pivotal role requires oversight of daily operations, revenue generation, and management of entertainment events. Candidates should possess a degree in business, demonstrated leadership skills, and a minimum of 5-7 years in facility management. A competitive salary between $140,000 and $160,000, alongside comprehensive benefits, make this opportunity attractive for a qualified and dynamic leader. This position is critical for ensuring the efficient operation of a premier venue. #J-18808-Ljbffr
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The General Manager is responsible for the efficient, professional and profitable operation of the assigned venue. In addition to managing the day to day business operations, the General Manager solicits new sources of revenue, both on and off the venue property. Responsible for overall management, promotion, and operation of the facility, including construction, purchasing, policy administration, booking, marketing, finance, food and beverage, box office, advertising, security, production, maintenance, and related operations for an Arena/Complex. This position is responsible for the development, coordination and management of all aspects and strategies for the arena's entertainment events. This role pays an annual salary of $140,000-$160,000 and is bonus eligible. Benefits for Full-Time roles Health, Dental and Vision Insurance, Pension matching, and Paid Time Off (vacation days, sick days, and statutory holidays). This position will remain open until May 15, 2026. About The Venue Welcome to Vancouver Island Conference Centre, an award winning convention centre with 38,000 square ft of space available. This versatile space can be customized to fit conferences, meetings, tradeshows and weddings. Responsibilities Evaluates existing policies and procedures and recommends improvements that will better reflect the needs of the facility and/or improve the efficiency and safety of operations Oversees and approves all activities regarding maintaining and operating the facility Conducts weekly staff meetings Oversees and approves a detailed operating budget Responsible for recruiting, training, supervising, and evaluating Director level staff Establishes and maintains effective working relationships with civic organizations, city personnel, media, lessees, employees, and the public Aggressively promotes the use of the facility to maximize its utilization and negotiates lease agreements as determined necessary and in the best interests of the facility Oversees the development of standard operating procedures for all operational functions of the facility, e.g., marketing, finance, box office, maintenance, administration, food and beverage, and related areas Oversees the preparation of required and necessary reports/records for the city and/or corporate Meets regularly with Director of Operations to discuss event and back-of-house needs and issues Meets regularly with Director of Finance to discuss all financial information and issues Meets regularly with Director of Partnerships to discuss sales issues and needs Meets regularly with Director of Marketing to discuss publicity, show promotion and Group Experiences issues and needs Meets regularly with Assistant General Manager to discuss overall facility issues Meets regularly with City Contract Administrator to discuss operation and budget of facility Other duties as assigned by RGM and SVP Qualifications Degree from an accredited college or university with major course work in business, facility management, public administration or related fields required. Minimum of 5-7 years progressive and responsible experience in the supervision and/or management of a large multi-purpose facility. Active membership and participation in the International Association of Venue Managers is also required The ability to research, develop and maintain relationships with artist agents, artist management as well as local, regional and national promoters. Proven leadership skills Demonstrated knowledge of event solicitation and presentation, public relations, advertising and media relations and event planning, facility operations, budget preparation and personnel management Ability to apply conflict resolution and problem-solving skills in a team-oriented environment Ability to express ideas clearly through both oral and written communication Superior Sales and Marketing skills Knowledge of budget preparation and control Considerable knowledge of safety regulations and other Federal, Provincial or local laws and regulations Effectively work under pressure and meet tight deadlines in a fast-paced environment Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment. Ability to make sound business/operations decisions quickly and under pressure. Ability to speak, read, and write in English. Solid working knowledge of computer applications: Microsoft office and Venue Pro. Ability to work well in a team-oriented, fast-paced, event-driven environment. Possess a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access. Possess valid Alcohol Service Certificate (Serving it Right). Possess thorough working knowledge of all applicable alcohol service policies, safety standards, etc. pertaining to Oak View Group . Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality. Ability to work independently with little direction. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. #J-18808-Ljbffr
A leading entertainment company in Calgary is seeking a General Manager for Hospitality to oversee food service operations at Spruce Meadows. This role involves managing financial reports, ensuring compliance with laws, and fostering a collaborative work environment. Applicants should have 5-7 years of management experience in the concessions industry, strong communication skills, and knowledge of food service operations. A competitive salary of $115,000-$130,000 CAD is offered along with benefits, including health insurance and pension matching. #J-18808-Ljbffr
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end‑to‑end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world‑class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Position Summary General Manager for Hospitality is responsible for the efficient, professional and profitable operation of the food service operations at the assigned venue. This individual ultimately oversees every managerial, full‑time and part‑time position, and ensures full compliance with state and federal labor laws, sanitation and food‑related ordinances, and alcohol service regulations. In addition to managing the day‑to‑day business operations, the General Manager solicits new sources of revenue, both on and off the venue property. This role pays an annual salary of $115,000-$130,000 CAD and is bonus eligible. Benefits for Full‑Time roles Health, Dental and Vision Insurance, Pension matching, and Paid Time Off (vacation days, sick days, and statutory holidays). This position will remain open until June 19, 2026. About The Venue Spruce Meadows is South Calgary's leading Sports and Entertainment District, located on the border of Southwest Calgary. Regarded as one of the top show jumping venues on the planet, a stunning 500‑acre property also hosts a wider range of events, including tournaments, concerts, festivals, and world‑famous markets. Responsibilities Ensure legal, efficient, professional and profitable operation of the assigned venue. Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements. Final decision‑maker on equipment purchases and leases. Conflict resolution; last‑resort mediation; arbitration and labor negotiations, when applicable. Author, review and amend policies & procedures, as required. Author and amend contracts; authorize terms. Oversee scheduling and labor allocation. Analyze ticket sales in relation to anticipating staffing needs, target market demographics; determine and project point‑of‑sale to guest ratio. Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods. Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location. Directs and assists managers in preparing and attaining future goals. Provides each manager with the proper direction and follows up on all assignments. Inspects the operation on a regular basis to ensure that the established quality standards are maintained. Prepares required reports accurately and submits them on time, follows up with department heads to ensure that their reporting is completed within the same guidelines. Develops an effective management team. Gives the managers clear direction, and provides the necessary assistance for them to perform their work. Evaluates each manager’s performance and makes recommendations for their improvement. Reviews and assists in the development of menus and marketing plans with the appropriate department heads. Establishes and maintains personal relationships with show managers, suppliers, vendors and the public that projects the venue in a positive light. Qualifications MA or MS; BA or BS with business‑related major. Minimum 5‑7 years management experience in food‑related or concessions industry. Ability to communicate with employees, co‑workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment. Ability to make sound business/operations decisions quickly and under pressure. Strong working knowledge of computer applications: Microsoft Office, POS systems, timekeeping systems. Ability to work well in a team‑oriented, fast‑paced, event‑driven environment. Possess a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access. Possess valid Food Handlers certificate and Alcohol Service Permit if required by provincial or local government. Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Oak View Group and venue concession and premium services operations. Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages). Ability to handle cash accurately and responsibly. Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality. Ability to work independently with little direction. Ability to work in an indoor/outdoor environment. Accounting minor or credits preferred. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. #J-18808-Ljbffr
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end‑to‑end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world‑class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
General Manager
for Hospitality is responsible for the efficient, professional and profitable operation of the food service operations at the assigned venue. This individual ultimately oversees every managerial, full‑time and part‑time position, and ensures full compliance with state and federal labor laws, sanitation and food‑related ordinances, and alcohol service regulations. In addition to managing the day‑to‑day business operations, the General Manager solicits new sources of revenue, both on and off the venue property.
This role pays an annual salary of $115,000-$130,000 CAD and is bonus eligible.
Benefits for Full‑Time roles
Health, Dental and Vision Insurance, Pension matching, and Paid Time Off (vacation days, sick days, and statutory holidays).
This position will remain open until June 19, 2026.
About The Venue
Spruce Meadows is South Calgary's leading Sports and Entertainment District, located on the border of Southwest Calgary. Regarded as one of the top show jumping venues on the planet, a stunning 500‑acre property also hosts a wider range of events, including tournaments, concerts, festivals, and world‑famous markets.
Responsibilities
Ensure legal, efficient, professional and profitable operation of the assigned venue.
Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements.
Final decision‑maker on equipment purchases and leases.
Conflict resolution; last‑resort mediation; arbitration and labor negotiations, when applicable.
Author, review and amend policies & procedures, as required.
Author and amend contracts; authorize terms.
Oversee scheduling and labor allocation.
Analyze ticket sales in relation to anticipating staffing needs, target market demographics; determine and project point‑of‑sale to guest ratio.
Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods.
Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location.
Directs and assists managers in preparing and attaining future goals.
Provides each manager with the proper direction and follows up on all assignments.
Inspects the operation on a regular basis to ensure that the established quality standards are maintained.
Prepares required reports accurately and submits them on time, follows up with department heads to ensure that their reporting is completed within the same guidelines.
Develops an effective management team.
Gives the managers clear direction, and provides the necessary assistance for them to perform their work.
Evaluates each manager’s performance and makes recommendations for their improvement.
Reviews and assists in the development of menus and marketing plans with the appropriate department heads.
Establishes and maintains personal relationships with show managers, suppliers, vendors and the public that projects the venue in a positive light.
Qualifications
MA or MS; BA or BS with business‑related major.
Minimum 5‑7 years management experience in food‑related or concessions industry.
Ability to communicate with employees, co‑workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.
Ability to make sound business/operations decisions quickly and under pressure.
Strong working knowledge of computer applications: Microsoft Office, POS systems, timekeeping systems.
Ability to work well in a team‑oriented, fast‑paced, event‑driven environment.
Possess a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.
Possess valid Food Handlers certificate and Alcohol Service Permit if required by provincial or local government.
Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Oak View Group and venue concession and premium services operations.
Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages).
Ability to handle cash accurately and responsibly.
Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.
Ability to work independently with little direction.
Ability to work in an indoor/outdoor environment.
Accounting minor or credits preferred.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our
people , improves our
service , and raises our
excellence . Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
#J-18808-Ljbffr
A global leader in live entertainment infrastructure is seeking an Accounting Manager in British Columbia. The successful candidate will oversee daily accounting operations, ensuring financial records' integrity and supporting management decisions. This role requires a degree in Accounting or Finance and experience with SAGE software, along with strong organizational and communication skills. Competitive annual salary of $80,000 CAD offered. Health benefits and pension matching included. #J-18808-Ljbffr
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
The Director, Marketing – AHL will lead all marketing, brand, and fan engagement efforts for Hamilton’s new professional AHL team, overseeing the development and execution of comprehensive campaigns that build excitement, drive attendance, and foster long-term fandom. You will lead a dedicated AHL marketing team while collaborating closely with ticketing, partnerships, content, and other departments to deliver a unified and impactful fan experience, both inside the arena and across digital platforms.
This role pays an annual salary of $95,000-$105,000 CAD and is bonus eligible.
Benefits
Full-Time roles: Health, Dental and Vision Insurance, Pension matching, and Paid Time Off (vacation days, sick days, and statutory holidays).
This position will remain open until July 3, 2026.
About The Venue
TD Coliseum, a modern venue rooted in the proud history of Hamilton. Hosting world-class concerts, sports, and special events, TD Coliseum, FirstOntario Concert Hall and The Studio play key roles in the region’s cultural and economic landscape. As we enter an exciting new era of growth and reinvention, we are seeking passionate professionals who thrive in fast-paced, high-impact environments.
Responsibilities
Lead the development and execution of the AHL team’s overall marketing and brand strategy, from initial launch through to ongoing fan engagement.
Oversee campaign planning and creative for ticket sales, theme nights, community events, merchandise, and partnership activations.
Develop and manage the marketing calendar in alignment with team milestones, ticketing goals, and league timelines.
Build and grow the team’s fan base through data‑driven campaigns, grassroots outreach, and strategic media buys.
Lead, mentor, and develop a small but high‑performing marketing team, ensuring clarity, creativity, and collaboration across all functions.
Partner with ticketing and sales teams to deliver innovative demand generation programs that convert awareness into attendance.
Work closely with the creative, digital, and content teams to ensure consistent storytelling and brand alignment across all touchpoints.
Engage with game presentation, community relations, and partnerships teams to create integrated campaigns that amplify key initiatives.
Manage marketing budgets, reporting, and analytics to track performance and optimize ROI.
Represent the marketing department in league, community, and sponsor meetings as a key voice for the brand.
Stay on top of trends in sports marketing, fan engagement, and entertainment, bringing fresh ideas that make Hamilton’s AHL experience stand out.
Qualifications
Post‑secondary education in Marketing, Communications, Sports Management, or a related field (or equivalent experience).
5‑7+ years of progressive marketing experience, ideally within professional sports, entertainment, or brand management.
Proven success leading marketing campaigns that drive ticket sales and fan engagement.
Deep understanding of sports marketing, including ticketing, fan engagement, and content strategy.
Strong leadership skills with experience managing teams and cross‑departmental collaboration.
Data‑driven thinker with the ability to translate insights into actionable campaigns.
Exceptional project management, communication, and organizational abilities.
Creative mindset with a passion for storytelling, branding, and community connection.
Experience managing budgets and evaluating campaign performance.
Comfortable working flexible hours, including evenings and weekends during the AHL season.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
#J-18808-Ljbffr
A leading venue management company in Oshawa is seeking an Event Supervisor to oversee guest services during events. Responsibilities include coordinating communication between security and event staff, leading team members, and ensuring a safe and enjoyable experience for guests. The ideal candidate has strong leadership and customer service skills, with a minimum of two years of relevant experience. This role offers an hourly rate between $18.00 to $20.50 and may require flexibility for nights and weekends. #J-18808-Ljbffr
Lead marketing initiatives and brand growth as the Director of Marketing for the AHL team. Execute engaging campaigns tailored to enhance attendance and establish a passionate fan community.
This strategic role requires you to oversee campaign development, collaborate with ticketing and creative teams, and ensure alignment with overall brand voice. Guiding a talented marketing team, you will explore innovative ways to engage fans while analyzing data to inform strategies. Your efforts will help strengthen the team’s connection to the Hamilton community.
Key Responsibilities:
• Direct overall marketing and brand strategy execution
• Plan campaigns for merchandise and partnership activities
• Collaborate with departments for integrated marketing
• Engage the community through outreach and initiatives
• Track analytics to optimize marketing performance
Requirements:
• 5–7+ years of progressive marketing experience
• Background in sports, entertainment, or branding
• Ability to manage teams and complex projects
• Degree in Marketing, Communications, or related fields
• Willingness to work varied hours during events
Harness your creativity to build a dynamic marketing strategy that elevates the AHL team's presence and connection with fans in Hamilton.
#J-18808-Ljbffr
A leading entertainment company in Calgary is seeking a General Manager for Hospitality to oversee food service operations at Spruce Meadows. This role involves managing financial reports, ensuring compliance with laws, and fostering a collaborative work environment. Applicants should have 5-7 years of management experience in the concessions industry, strong communication skills, and knowledge of food service operations. A competitive salary of $115,000-$130,000 CAD is offered along with benefits, including health insurance and pension matching. #J-18808-Ljbffr
