Role Summary:We are searching for a talented, motivated and highly detailed Commercial Village Catering Supervisor to join our team to help in the planning & execution of amazing experiences for the FIFA World Cup 26™ Premium Hospitality Programs.
As our Commercial Village Catering Supervisor, you oversee day-to-day operations across the commercial village. You ensure consistent service standards, and supports effective communication between clients, catering staff, and venue leadership. The role is responsible for managing lounge readiness, monitoring product usage, and maintaining accurate daily KPI tracking in alignment with tournament and venue standards. You will support the Venue Operations & Catering teams in the day-to-day operation by performing certain tasks, whereby your role will include key responsibilities such as:
Key Responsibilities:Complete and maintain daily KPI tracking worksheets, documenting product usage, service metrics, and operational notes specific to an outdoor, offsite environment.Serve as the primary on-site contact for lounge clients, responding quickly to service needs, troubleshooting issues, and escalating concerns when required.Mitigate day-of operational challenges—such as weather impacts, equipment needs, or product movement—by coordinating with offsite catering teams, runners, and logistical support.Provide clear and timely updates, operational challenges, and recommendations to the Venue Catering Manager throughout the tournament.Ensure the lounge is properly set, stocked, and guest-ready each day, maintaining high standards of presentation, cleanliness, and functionality despite variable conditions.Uphold all venue, tournament, and safety protocols, including outdoor service standards and compliance requirements for offsite catering operations.
Experience/Qualifications Needed:3–5 years of experience in the catering or hospitality industry, with a focus on offsite/pop up catering and multi-unit operations.Bachelor’s degree in Restaurant Management, Hospitality Management, Food Service, or a related field; or an equivalent combination of education, training, and hands-on experience.Must be comfortable working outside for extended amounts of time.Proficient in Microsoft Office Suite, Adobe Acrobat, Zoom, DocuSign, and Smartsheet, with the ability to manage administrative and operational workflows efficiently.Exceptional organizational and process management skills, with a proven ability to follow structured procedures and maintain operational consistency.Maintains composure under pressure, consistently delivering high performance and sound decision-making in fast-paced, deadline-driven environments.Strong interpersonal, communication, and negotiation skills, with experience resolving conflicts and collaborating across diverse teams.Highly reliable with excellent time management, a strong work ethic, and a proactive, motivated approach to responsibilities.Flexibility and positive attitude to work long days, evenings, weekends and holidays when necessaryOccasionally lift and/or move up to 20 lbs. with or without reasonable accommodation (modify based on country form of measurement)The ability to remain in a standing position for extended periods, except where sitting is permitted by law or reasonable accommodation is required.Conversational English as a minimumLegally able to work with no sponsorship assistance in the United States.Ability to pass Accreditation process.
Role Summary:We are searching for a talented, motivated and highly detailed Commercial Village Catering Supervisor to join our team to help in the planning & execution of amazing experiences for the FIFA World Cup 26™ Premium Hospitality Programs.
As our Commercial Village Catering Supervisor, you oversee day-to-day operations across the commercial village. You ensure consistent service standards, and supports effective communication between clients, catering staff, and venue leadership. The role is responsible for managing lounge readiness, monitoring product usage, and maintaining accurate daily KPI tracking in alignment with tournament and venue standards. You will support the Venue Operations & Catering teams in the day-to-day operation by performing certain tasks, whereby your role will include key responsibilities such as:
Key Responsibilities:Complete and maintain daily KPI tracking worksheets, documenting product usage, service metrics, and operational notes specific to an outdoor, offsite environment.Serve as the primary on-site contact for lounge clients, responding quickly to service needs, troubleshooting issues, and escalating concerns when required.Mitigate day-of operational challenges—such as weather impacts, equipment needs, or product movement—by coordinating with offsite catering teams, runners, and logistical support.Provide clear and timely updates, operational challenges, and recommendations to the Venue Catering Manager throughout the tournament.Ensure the lounge is properly set, stocked, and guest-ready each day, maintaining high standards of presentation, cleanliness, and functionality despite variable conditions.Uphold all venue, tournament, and safety protocols, including outdoor service standards and compliance requirements for offsite catering operations.
Experience/Qualifications Needed:3–5 years of experience in the catering or hospitality industry, with a focus on offsite/pop up catering and multi-unit operations.Bachelor’s degree in Restaurant Management, Hospitality Management, Food Service, or a related field; or an equivalent combination of education, training, and hands-on experience.Must be comfortable working outside for extended amounts of time.Proficient in Microsoft Office Suite, Adobe Acrobat, Zoom, DocuSign, and Smartsheet, with the ability to manage administrative and operational workflows efficiently.Exceptional organizational and process management skills, with a proven ability to follow structured procedures and maintain operational consistency.Maintains composure under pressure, consistently delivering high performance and sound decision-making in fast-paced, deadline-driven environments.Strong interpersonal, communication, and negotiation skills, with experience resolving conflicts and collaborating across diverse teams.Highly reliable with excellent time management, a strong work ethic, and a proactive, motivated approach to responsibilities.Flexibility and positive attitude to work long days, evenings, weekends and holidays when necessaryOccasionally lift and/or move up to 20 lbs. with or without reasonable accommodation (modify based on country form of measurement)The ability to remain in a standing position for extended periods, except where sitting is permitted by law or reasonable accommodation is required.Conversational English as a minimumLegally able to work with no sponsorship assistance in the United States.Ability to pass Accreditation process.
Role Summary:We are searching for a talented, motivated and highly detailed VVIP Manager to join our team to help in the planning of amazing experiences for the FIFA World Cup 26™ V/VIP hospitality programs. The V/VIP programs are the most premium events with the highest quality of lounges, suites and seats that offer the most exclusive and private hospitality accompanied with top-tier service in a FIFA Football Stadium.
Key Responsibilities:As the VVIP Manager you are responsible to support the large-scale V/VIP hospitality teams in the day-to-day operation by performing certain tasks, whereby your role will include key responsibilities such as:
Report to the Cluster Managers and Sr. Director for your day-to-day tasksResponsible for assisting with tracking quotes, updating budgets, submitting invoices while working alongside accounting and VVIP team.Become proficient in our FileMaker processes and databases including Event Assignments, Upcoming Events, Expense Reports, Correspondence (Memos, General Info Documents, etc.), Client Invoices, Absolute Accounting/P&L, Time Sheets, Client & Vendor Contact Lists, Budgets & Contracts, Vendor Quoting, Event Contact ListsBecome proficient in our Smartsheet processes including maintaining our bidding database, tracking milestones and deliverables, and updating production timelinesAssist with site visit & event travel coordination and bookingSet up weekly calls with FIFA Guest Ops teamsUnderstand how to read and utilize diagrams Manage event timelines and contact lists Liaise with vendors to facilitate ordering and logistics such as load-in & load-out scheduling Assist with creating production schedulesAssist with researching, writing, editing and preparing event proposals/presentations Update manager and project leads
Administrative & Other Responsibilities • File Storage• Expense Reports• Process Invoices• Take meeting notes
Other Duties & Responsibilities This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice.
Experience/Qualifications Needed:Any combination of training, education, and experience equivalent to graduation from an accredited college or university with a Bachelor’s Degree in Sports/Hospitality Management, Business Management, or a related field.Considerable (1-3 years) full-time, progressively responsible experience in the hospitality and/or sports industry preferably including admin responsibilities, on-site event experience, event production, working on large-scale budgets, working with medium to large teams.Proficient user of Microsoft Office Suite | Adobe AcrobatHighly organized and process-orientedAttention to detail, carefully following instructions and checking work for accuracyAbility to multi-task and remain calm in high-pressure situationsStrong communication, interpersonal, negotiation and conflict resolution skillsGood timekeeping and work ethic that is characterized by commitment, motivation, and energy
We’d Love If You Also Have These:Knowledge of FileMaker| Keynote | SharePoint | Smartsheets | Microsoft Teams | ZoomPrior experience with large-scale sporting events a plusFlexibility and positive attitude to work long days, evenings, weekends and holidays when necessaryTravel: Must be adaptable with work and travel schedule and be available to travel for work during holidays as well as being available throughout the full months of June and July 2026 during the FIFA World Cup. This position may require up to 0-10% travel.
*This role will be paid as a weekly rate, based on 40 hours per week.*
Role Summary:We are searching for a talented, motivated and highly detailed VVIP Manager to join our team to help in the planning of amazing experiences for the FIFA World Cup 26™ V/VIP hospitality programs. The V/VIP programs are the most premium events with the highest quality of lounges, suites and seats that offer the most exclusive and private hospitality accompanied with top-tier service in a FIFA Football Stadium.
Key Responsibilities:As the VVIP Manager you are responsible to support the large-scale V/VIP hospitality teams in the day-to-day operation by performing certain tasks, whereby your role will include key responsibilities such as:
Report to the Cluster Managers and Sr. Director for your day-to-day tasksResponsible for assisting with tracking quotes, updating budgets, submitting invoices while working alongside accounting and VVIP team.Become proficient in our FileMaker processes and databases including Event Assignments, Upcoming Events, Expense Reports, Correspondence (Memos, General Info Documents, etc.), Client Invoices, Absolute Accounting/P&L, Time Sheets, Client & Vendor Contact Lists, Budgets & Contracts, Vendor Quoting, Event Contact ListsBecome proficient in our Smartsheet processes including maintaining our bidding database, tracking milestones and deliverables, and updating production timelinesAssist with site visit & event travel coordination and bookingSet up weekly calls with FIFA Guest Ops teamsUnderstand how to read and utilize diagrams Manage event timelines and contact lists Liaise with vendors to facilitate ordering and logistics such as load-in & load-out scheduling Assist with creating production schedulesAssist with researching, writing, editing and preparing event proposals/presentations Update manager and project leads
Administrative & Other Responsibilities • File Storage• Expense Reports• Process Invoices• Take meeting notes
Other Duties & Responsibilities This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice.
Experience/Qualifications Needed:Any combination of training, education, and experience equivalent to graduation from an accredited college or university with a Bachelor’s Degree in Sports/Hospitality Management, Business Management, or a related field.Considerable (1-3 years) full-time, progressively responsible experience in the hospitality and/or sports industry preferably including admin responsibilities, on-site event experience, event production, working on large-scale budgets, working with medium to large teams.Proficient user of Microsoft Office Suite | Adobe AcrobatHighly organized and process-orientedAttention to detail, carefully following instructions and checking work for accuracyAbility to multi-task and remain calm in high-pressure situationsStrong communication, interpersonal, negotiation and conflict resolution skillsGood timekeeping and work ethic that is characterized by commitment, motivation, and energy
We’d Love If You Also Have These:Knowledge of FileMaker| Keynote | SharePoint | Smartsheets | Microsoft Teams | ZoomPrior experience with large-scale sporting events a plusFlexibility and positive attitude to work long days, evenings, weekends and holidays when necessaryTravel: Must be adaptable with work and travel schedule and be available to travel for work during holidays as well as being available throughout the full months of June and July 2026 during the FIFA World Cup. This position may require up to 0-10% travel.
*This role will be paid as a weekly rate, based on 40 hours per week.*
Role Summary:We are searching for a talented, motivated and highly detailed Catering Supervisor, Lounges to join our team to help in the planning & execution of amazing experiences for the FIFA World Cup 26™ Premium Hospitality Programs.
As a Catering Supervisor, Lounges, you oversee day-to-day operations across all lounges in venue, for both commercial and invited guests. You ensure consistent service standards, and supports effective communication between clients, catering staff, and venue leadership. The role is responsible for managing lounge readiness, monitoring product usage, and maintaining accurate daily KPI tracking in alignment with tournament and venue standards. You will support the Venue Operations & Catering teams in the day-to-day operation by performing certain tasks, whereby your role will include key responsibilities such as:
Key Responsibilities:Oversee the daily operations of premium lounges, ensuring all catering services are executed to the highest standard.Complete and maintain daily KPI tracking worksheets, capturing product movement, service metrics, and operational notes for reporting.Serve as the primary on-the-floor contact for lounge clients, responding quickly to service needs, resolving issues, and escalating concerns when necessary.Mitigate operational challenges by coordinating with catering teams, runners, and back-of-house support to ensure smooth service throughout each match day.Communicate key updates, challenges, and insights to the Venue Catering Manager, providing clear and timely reporting.Ensure lounge setups meet premium standards, including product presentation, cleanliness, and readiness prior to each event.Uphold all venue, tournament, and safety policies throughout operations.
Experience/Qualifications Needed:3–5 years of experience in the catering or hospitality industry, with a focus on multi-unit operations, and staff leadership.Bachelor’s degree in Restaurant Management, Hospitality Management, Food Service, or a related field; or an equivalent combination of education, training, and hands-on experience.Proficient in Microsoft Office Suite, Adobe Acrobat, Zoom, Docusign, and Smartsheet, with the ability to manage administrative and operational workflows efficiently.Exceptional organizational and process management skills, with a proven ability to follow structured procedures and maintain operational consistency.Maintains composure under pressure, consistently delivering high performance and sound decision-making in fast-paced, deadline-driven environments.Strong interpersonal, communication, and negotiation skills, with experience resolving conflicts and collaborating across diverse teams.Highly reliable with excellent time management, a strong work ethic, and a proactive, motivated approach to responsibilities.Flexibility and positive attitude to work long days, evenings, weekends and holidays when necessaryOccasionally lift and/or move up to 20 lbs. with or without reasonable accommodation (modify based on country form of measurement)The ability to remain in a standing position for extended periods, except where sitting is permitted by law or reasonable accommodation is required.Conversational English as a minimumLegally able to work with no sponsorship assistance in VancouverAbility to pass Accreditation process.
Role Summary:We are searching for a talented, motivated and highly detailed Catering Supervisor, Lounges to join our team to help in the planning & execution of amazing experiences for the FIFA World Cup 26™ Premium Hospitality Programs.
As a Catering Supervisor, Lounges, you oversee day-to-day operations across all lounges in venue, for both commercial and invited guests. You ensure consistent service standards, and supports effective communication between clients, catering staff, and venue leadership. The role is responsible for managing lounge readiness, monitoring product usage, and maintaining accurate daily KPI tracking in alignment with tournament and venue standards. You will support the Venue Operations & Catering teams in the day-to-day operation by performing certain tasks, whereby your role will include key responsibilities such as:
Key Responsibilities:Oversee the daily operations of premium lounges, ensuring all catering services are executed to the highest standard.Complete and maintain daily KPI tracking worksheets, capturing product movement, service metrics, and operational notes for reporting.Serve as the primary on-the-floor contact for lounge clients, responding quickly to service needs, resolving issues, and escalating concerns when necessary.Mitigate operational challenges by coordinating with catering teams, runners, and back-of-house support to ensure smooth service throughout each match day.Communicate key updates, challenges, and insights to the Venue Catering Manager, providing clear and timely reporting.Ensure lounge setups meet premium standards, including product presentation, cleanliness, and readiness prior to each event.Uphold all venue, tournament, and safety policies throughout operations.
Experience/Qualifications Needed:3–5 years of experience in the catering or hospitality industry, with a focus on multi-unit operations, and staff leadership.Bachelor’s degree in Restaurant Management, Hospitality Management, Food Service, or a related field; or an equivalent combination of education, training, and hands-on experience.Proficient in Microsoft Office Suite, Adobe Acrobat, Zoom, Docusign, and Smartsheet, with the ability to manage administrative and operational workflows efficiently.Exceptional organizational and process management skills, with a proven ability to follow structured procedures and maintain operational consistency.Maintains composure under pressure, consistently delivering high performance and sound decision-making in fast-paced, deadline-driven environments.Strong interpersonal, communication, and negotiation skills, with experience resolving conflicts and collaborating across diverse teams.Highly reliable with excellent time management, a strong work ethic, and a proactive, motivated approach to responsibilities.Flexibility and positive attitude to work long days, evenings, weekends and holidays when necessaryOccasionally lift and/or move up to 20 lbs. with or without reasonable accommodation (modify based on country form of measurement)The ability to remain in a standing position for extended periods, except where sitting is permitted by law or reasonable accommodation is required.Conversational English as a minimumLegally able to work with no sponsorship assistance in VancouverAbility to pass Accreditation process.
Role Summary:We are searching for a talented, motivated and highly detailed Catering Supervisor, Lounges to join our team to help in the planning & execution of amazing experiences for the FIFA World Cup 26™ Premium Hospitality Programs.
As a Catering Supervisor, Lounges, you oversee day-to-day operations across all lounges in venue, for both commercial and invited guests. You ensure consistent service standards, and supports effective communication between clients, catering staff, and venue leadership. The role is responsible for managing lounge readiness, monitoring product usage, and maintaining accurate daily KPI tracking in alignment with tournament and venue standards. You will support the Venue Operations & Catering teams in the day-to-day operation by performing certain tasks, whereby your role will include key responsibilities such as:
Key Responsibilities:Oversee the daily operations of premium lounges, ensuring all catering services are executed to the highest standard.Complete and maintain daily KPI tracking worksheets, capturing product movement, service metrics, and operational notes for reporting.Serve as the primary on-the-floor contact for lounge clients, responding quickly to service needs, resolving issues, and escalating concerns when necessary.Mitigate operational challenges by coordinating with catering teams, runners, and back-of-house support to ensure smooth service throughout each match day.Communicate key updates, challenges, and insights to the Venue Catering Manager, providing clear and timely reporting.Ensure lounge setups meet premium standards, including product presentation, cleanliness, and readiness prior to each event.Uphold all venue, tournament, and safety policies throughout operations.
Experience/Qualifications Needed:
3–5 years of experience in the catering or hospitality industry, with a focus on multi-unit operations, and staff leadership.Bachelor’s degree in Restaurant Management, Hospitality Management, Food Service, or a related field; or an equivalent combination of education, training, and hands-on experience.Proficient in Microsoft Office Suite, Adobe Acrobat, Zoom, DocuSign, and Smartsheet, with the ability to manage administrative and operational workflows efficiently.Exceptional organizational and process management skills, with a proven ability to follow structured procedures and maintain operational consistency.Maintains composure under pressure, consistently delivering high performance and sound decision-making in fast-paced, deadline-driven environments.Strong interpersonal, communication, and negotiation skills, with experience resolving conflicts and collaborating across diverse teams.Highly reliable with excellent time management, a strong work ethic, and a proactive, motivated approach to responsibilities.Flexibility and positive attitude to work long days, evenings, weekends and holidays when necessaryOccasionally lift and/or move up to 20 lbs. with or without reasonable accommodation (modify based on country form of measurement)The ability to remain in a standing position for extended periods, except where sitting is permitted by law or reasonable accommodation is required.Conversational English as a minimumLegally able to work with no sponsorship assistance in TorontoAbility to pass Accreditation process
Role Summary:We are searching for a talented, motivated and highly detailed Catering Supervisor, Lounges to join our team to help in the planning & execution of amazing experiences for the FIFA World Cup 26™ Premium Hospitality Programs.
As a Catering Supervisor, Lounges, you oversee day-to-day operations across all lounges in venue, for both commercial and invited guests. You ensure consistent service standards, and supports effective communication between clients, catering staff, and venue leadership. The role is responsible for managing lounge readiness, monitoring product usage, and maintaining accurate daily KPI tracking in alignment with tournament and venue standards. You will support the Venue Operations & Catering teams in the day-to-day operation by performing certain tasks, whereby your role will include key responsibilities such as:
Key Responsibilities:Oversee the daily operations of premium lounges, ensuring all catering services are executed to the highest standard.Complete and maintain daily KPI tracking worksheets, capturing product movement, service metrics, and operational notes for reporting.Serve as the primary on-the-floor contact for lounge clients, responding quickly to service needs, resolving issues, and escalating concerns when necessary.Mitigate operational challenges by coordinating with catering teams, runners, and back-of-house support to ensure smooth service throughout each match day.Communicate key updates, challenges, and insights to the Venue Catering Manager, providing clear and timely reporting.Ensure lounge setups meet premium standards, including product presentation, cleanliness, and readiness prior to each event.Uphold all venue, tournament, and safety policies throughout operations.
Experience/Qualifications Needed:
3–5 years of experience in the catering or hospitality industry, with a focus on multi-unit operations, and staff leadership.Bachelor’s degree in Restaurant Management, Hospitality Management, Food Service, or a related field; or an equivalent combination of education, training, and hands-on experience.Proficient in Microsoft Office Suite, Adobe Acrobat, Zoom, DocuSign, and Smartsheet, with the ability to manage administrative and operational workflows efficiently.Exceptional organizational and process management skills, with a proven ability to follow structured procedures and maintain operational consistency.Maintains composure under pressure, consistently delivering high performance and sound decision-making in fast-paced, deadline-driven environments.Strong interpersonal, communication, and negotiation skills, with experience resolving conflicts and collaborating across diverse teams.Highly reliable with excellent time management, a strong work ethic, and a proactive, motivated approach to responsibilities.Flexibility and positive attitude to work long days, evenings, weekends and holidays when necessaryOccasionally lift and/or move up to 20 lbs. with or without reasonable accommodation (modify based on country form of measurement)The ability to remain in a standing position for extended periods, except where sitting is permitted by law or reasonable accommodation is required.Conversational English as a minimumLegally able to work with no sponsorship assistance in TorontoAbility to pass Accreditation process
Role Summary: Reporting directly to the Venue Infrastructure Manager, the Infrastructure Supervisor will be a key member of the FWC26 Infrastructure & Overlay Team with On Location and work in close collaboration across Delivery Functional Areas (FAs), focusing primarily on inside of the stadium. This role will have key interactions with the Primary Infrastructure Vendor and their subcontractors. The Infrastructure and Overlay Team plays a key role in the planning and delivery of the following topics: Layout and Functionality, Overlay, Power Distribution & HVAC, Lighting, Audio, Video, Water & Sewage Containment, Catering Infrastructure, Health & Safety, Waste and Recycling Management, Overall Permitting Submissions & Engineering Document compilation, Load In [Bump In], Resets and Dismantling [Bump Out] Scheduling, Production Labor management, Heavy Equipment, and monitoring of all construction and maintenance for temporary event builds related to assigned venues.
Key Responsibilities: Supporting the Venue Infrastructure Manager, serving as the primary liaison among all FIFA and OL FAs and vendors (e.g. Design, Infrastructure) for the Village design, build, implementation and dismantle. Provide general oversite and management of Installation team(s) on site, working cohesively with multiple suppliers. Assisting Assist with the infrastructure technical requirements, maintain clear communication with the FIFA In Venue Team and OL Venue Management Team to ensure all delivery timelines, inclusive of monitoring schedules from stadiums for install and update plans, etc. Ensuring all requirements are delivered according to the FIFA-approved designs while maintaining compliance with all local requirements and ordinances. Ensure overall production/technical elements are installed in accordance with the production plan for assigned Stadium and populating all applicable reports [match day and non-match day] of village related activities. Identify temporary infrastructure related issues and liaise directly with OL Venue Infrastructure Manager, Venue Management Team, Functional Areas (FAs) and Stakeholders during the delivery process. Troubleshoot for “Plan B” due to onsite issues and finalize new solutions based on in field obstacles and site conditions. Troubleshoot and implement ‘Plan B’ solutions in response to on-site issues, finalizing adjustments based on field conditions while accurately assessing and communicating potential budget and timeline impacts. Provide oversight on Overlay suppliers' deliverables and act as escalation point for issue resolution along with the OL Venue Infrastructure Manager. Report to OL Venue Infrastructure Manager on progress, tracking, and issue resolution against the minute-by-minute Production Schedule. Anticipate and address ADA compliance, fire egress requirements, and potential issues affecting Emergency Action Management plans to ensure all public-facing areas meet safety and accessibility standards. Apply strong technical understanding of temporary power systems, tent structures, flooring, audio/video, scenic fabrication, graphics, HVAC, and heavy equipment to guide planning, vendor coordination, and on-site execution. Experience/Qualifications Needed: Significant experience in operations and/or production management with an understanding of the technical complexity of a large-scale Temporary outdoor build at a stadium. Experience in planning and delivering infrastructure and Technical Services to large scale sporting events. Experience in supervising teams and staff with different backgrounds and skill sets. Experience in Site Coordination/Production Management for large scale sport events/concerts/tours or festivals. Knowledge of Union Labor and Policies Occasionally lift and/or move up to 20 lbs. with or without reasonable accommodation. The ability to remain in a standing position for extended periods, except where sitting is permitted by law or reasonable accommodation is required. Ability to work outdoors for extended periods in a variety of weather conditions. Must be fluent in English, both written and verbal proficiency Legally able to work with no assistance in sponsorship in Canada. *This role will be paid as a weekly rate, based on 40 hours per week.
Role Summary: Reporting directly to the Venue Infrastructure Manager, the Infrastructure Supervisor will be a key member of the FWC26 Infrastructure & Overlay Team with On Location and work in close collaboration across Delivery Functional Areas (FAs), focusing primarily on inside of the stadium. This role will have key interactions with the Primary Infrastructure Vendor and their subcontractors. The Infrastructure and Overlay Team plays a key role in the planning and delivery of the following topics: Layout and Functionality, Overlay, Power Distribution & HVAC, Lighting, Audio, Video, Water & Sewage Containment, Catering Infrastructure, Health & Safety, Waste and Recycling Management, Overall Permitting Submissions & Engineering Document compilation, Load In [Bump In], Resets and Dismantling [Bump Out] Scheduling, Production Labor management, Heavy Equipment, and monitoring of all construction and maintenance for temporary event builds related to assigned venues.
Key Responsibilities: Supporting the Venue Infrastructure Manager, serving as the primary liaison among all FIFA and OL FAs and vendors (e.g. Design, Infrastructure) for the Village design, build, implementation and dismantle. Provide general oversite and management of Installation team(s) on site, working cohesively with multiple suppliers. Assisting Assist with the infrastructure technical requirements, maintain clear communication with the FIFA In Venue Team and OL Venue Management Team to ensure all delivery timelines, inclusive of monitoring schedules from stadiums for install and update plans, etc. Ensuring all requirements are delivered according to the FIFA-approved designs while maintaining compliance with all local requirements and ordinances. Ensure overall production/technical elements are installed in accordance with the production plan for assigned Stadium and populating all applicable reports [match day and non-match day] of village related activities. Identify temporary infrastructure related issues and liaise directly with OL Venue Infrastructure Manager, Venue Management Team, Functional Areas (FAs) and Stakeholders during the delivery process. Troubleshoot for “Plan B” due to onsite issues and finalize new solutions based on in field obstacles and site conditions. Troubleshoot and implement ‘Plan B’ solutions in response to on-site issues, finalizing adjustments based on field conditions while accurately assessing and communicating potential budget and timeline impacts. Provide oversight on Overlay suppliers' deliverables and act as escalation point for issue resolution along with the OL Venue Infrastructure Manager. Report to OL Venue Infrastructure Manager on progress, tracking, and issue resolution against the minute-by-minute Production Schedule. Anticipate and address ADA compliance, fire egress requirements, and potential issues affecting Emergency Action Management plans to ensure all public-facing areas meet safety and accessibility standards. Apply strong technical understanding of temporary power systems, tent structures, flooring, audio/video, scenic fabrication, graphics, HVAC, and heavy equipment to guide planning, vendor coordination, and on-site execution. Experience/Qualifications Needed: Significant experience in operations and/or production management with an understanding of the technical complexity of a large-scale Temporary outdoor build at a stadium. Experience in planning and delivering infrastructure and Technical Services to large scale sporting events. Experience in supervising teams and staff with different backgrounds and skill sets. Experience in Site Coordination/Production Management for large scale sport events/concerts/tours or festivals. Knowledge of Union Labor and Policies Occasionally lift and/or move up to 20 lbs. with or without reasonable accommodation. The ability to remain in a standing position for extended periods, except where sitting is permitted by law or reasonable accommodation is required. Ability to work outdoors for extended periods in a variety of weather conditions. Must be fluent in English, both written and verbal proficiency Legally able to work with no assistance in sponsorship in Canada. *This role will be paid as a weekly rate, based on 40 hours per week.
