Title: Logistics & Service Venue Supervisor
Role Summary: As a Logistics & Services Supervisor, you’ll be at the heart of FIFA World Cup 26™ (FWC26) operations, ensuring that every delivery, movement, and setup runs seamlessly at your assigned match venue. From coordinating stock flow to overseeing essential On Location services, you’ll make sure everything behind the scenes works flawlessly, so the guest experience shines on the world stage.
Key Responsibilities: Support the execution of the Master Delivery Schedule (MDS) by helping coordinate deliveries, stock movement, and vendor access within the stadium. Assist with receiving, checking, and organizing product-specific gifting items and other inventory within the venue. Help move requested stock from storage to designated areas, working closely with Guest Experience and other Functional Areas. Maintain basic inventory records, ensuring items are clearly labeled, stored safely, and easy to locate. Help monitor the flow of goods throughout the stadium and report any issues to supervisors or managers. Provide simple, timely updates to Functional Areas about stock availability or delivery timing. Work with sustainability, waste management, and housekeeping teams to ensure materials are handled and disposed of correctly. Assist with tracking and documenting assets that may be reused or repurposed after the event.
Experience/Qualifications Needed: 5+ years of logistics, operations, or event delivery experience, ideally in large-scale sports or live events. Proven ability to manage delivery schedules, storage compounds, and vendor/contractor coordination. Strong expertise in logistics systems, inventory control, and vehicle flow management. Confident decision-maker with the ability to solve problems and stay calm under pressure. Background working in fast-paced, deadline-driven, multi-stakeholder environments. Ability to occasionally lift and/or move up to 20 lbs. (or country-equivalent measurement), with or without reasonable accommodation. Comfortable standing for extended periods, except where sitting is required by law or reasonable accommodation. Conversational English proficiency required (additional languages a plus). Must be legally authorized to work in Vancouver without assistance or sponsorship. Ability to pass the accreditation process.
Title: Logistics & Service Venue Supervisor
Role Summary: As a Logistics & Services Supervisor, you’ll be at the heart of FIFA World Cup 26™ (FWC26) operations, ensuring that every delivery, movement, and setup runs seamlessly at your assigned match venue. From coordinating stock flow to overseeing essential On Location services, you’ll make sure everything behind the scenes works flawlessly, so the guest experience shines on the world stage.
Key Responsibilities: Support the execution of the Master Delivery Schedule (MDS) by helping coordinate deliveries, stock movement, and vendor access within the stadium. Assist with receiving, checking, and organizing product-specific gifting items and other inventory within the venue. Help move requested stock from storage to designated areas, working closely with Guest Experience and other Functional Areas. Maintain basic inventory records, ensuring items are clearly labeled, stored safely, and easy to locate. Help monitor the flow of goods throughout the stadium and report any issues to supervisors or managers. Provide simple, timely updates to Functional Areas about stock availability or delivery timing. Work with sustainability, waste management, and housekeeping teams to ensure materials are handled and disposed of correctly. Assist with tracking and documenting assets that may be reused or repurposed after the event.
Experience/Qualifications Needed: 5+ years of logistics, operations, or event delivery experience, ideally in large-scale sports or live events. Proven ability to manage delivery schedules, storage compounds, and vendor/contractor coordination. Strong expertise in logistics systems, inventory control, and vehicle flow management. Confident decision-maker with the ability to solve problems and stay calm under pressure. Background working in fast-paced, deadline-driven, multi-stakeholder environments. Ability to occasionally lift and/or move up to 20 lbs. (or country-equivalent measurement), with or without reasonable accommodation. Comfortable standing for extended periods, except where sitting is required by law or reasonable accommodation. Conversational English proficiency required (additional languages a plus). Must be legally authorized to work in Vancouver without assistance or sponsorship. Ability to pass the accreditation process.
Title: Beverage Supervisor
Role Summary:We are searching for a talented, motivated and highly detailed Beverage Supervisor to join our team to help in the planning & execution of amazing experiences for the FIFA World Cup 26™ Premium Hospitality Programs.
As our Beverage Supervisor, you oversee day-to-day beverage operations across all spaces in venue, for both commercial and invited guests. You ensure consistent service standards, and supports effective communication between clients, catering staff, and venue leadership. The role is responsible for monitoring product usage and maintaining accurate daily KPI tracking in alignment with tournament and venue standards. You will support the Venue Operations & Catering teams in the day-to-day operation by performing certain tasks, whereby your role will include key responsibilities such as:
Key Responsibilities:Oversee in-venue execution of all beverage programs—alcoholic and non-alcoholic—ensuring products are served and presented according to established brand, operational, and compliance standards.Maintain daily oversight of beverage setup, service flow, product replenishment, and quality control across designated hospitality areas.Work closely with the Venue Catering Manager to monitor beverage-related timelines, delivery schedules, menu adjustments, product shortages, and operational needs.Participate in daily briefings and coordination meetings to maintain alignment, address service challenges, and support efficient problem-solving.Support staff by reinforcing beverage service standards, responsible service guidelines, menu knowledge, and proper product handling throughout the event.Assist with tracking daily beverage KPIs, including product movement, waste, consumption trends, and operational notes for reporting.
Experience/Qualifications Needed:3–5 years of experience in the catering or hospitality industry, with a focus on beverage service and multi-unit operations.Bachelor’s degree in Restaurant Management, Hospitality Management, Food Service, or a related field; or an equivalent combination of education, training, and hands-on experience.Proficient in Microsoft Office Suite, Adobe Acrobat, Zoom, Docusign, and Smartsheet, with the ability to manage administrative and operational workflows efficiently.Exceptional organizational and process management skills, with a proven ability to follow structured procedures and maintain operational consistency.Maintains composure under pressure, consistently delivering high performance and sound decision-making in fast-paced, deadline-driven environments.Strong interpersonal, communication, and negotiation skills, with experience resolving conflicts and collaborating across diverse teams.Highly reliable with excellent time management, a strong work ethic, and a proactive, motivated approach to responsibilities.Flexibility and positive attitude to work long days, evenings, weekends and holidays when necessaryOccasionally lift and/or move up to 20 lbs. with or without reasonable accommodation (modify based on country form of measurement)The ability to remain in a standing position for extended periods, except where sitting is permitted by law or reasonable accommodation is required.Conversational English as a minimumLegally able to work with no sponsorship assistance in VancouverAbility to pass Accreditation process.
Title: Beverage Supervisor
Role Summary:We are searching for a talented, motivated and highly detailed Beverage Supervisor to join our team to help in the planning & execution of amazing experiences for the FIFA World Cup 26™ Premium Hospitality Programs.
As our Beverage Supervisor, you oversee day-to-day beverage operations across all spaces in venue, for both commercial and invited guests. You ensure consistent service standards, and supports effective communication between clients, catering staff, and venue leadership. The role is responsible for monitoring product usage and maintaining accurate daily KPI tracking in alignment with tournament and venue standards. You will support the Venue Operations & Catering teams in the day-to-day operation by performing certain tasks, whereby your role will include key responsibilities such as:
Key Responsibilities:Oversee in-venue execution of all beverage programs—alcoholic and non-alcoholic—ensuring products are served and presented according to established brand, operational, and compliance standards.Maintain daily oversight of beverage setup, service flow, product replenishment, and quality control across designated hospitality areas.Work closely with the Venue Catering Manager to monitor beverage-related timelines, delivery schedules, menu adjustments, product shortages, and operational needs.Participate in daily briefings and coordination meetings to maintain alignment, address service challenges, and support efficient problem-solving.Support staff by reinforcing beverage service standards, responsible service guidelines, menu knowledge, and proper product handling throughout the event.Assist with tracking daily beverage KPIs, including product movement, waste, consumption trends, and operational notes for reporting.
Experience/Qualifications Needed:3–5 years of experience in the catering or hospitality industry, with a focus on beverage service and multi-unit operations.Bachelor’s degree in Restaurant Management, Hospitality Management, Food Service, or a related field; or an equivalent combination of education, training, and hands-on experience.Proficient in Microsoft Office Suite, Adobe Acrobat, Zoom, Docusign, and Smartsheet, with the ability to manage administrative and operational workflows efficiently.Exceptional organizational and process management skills, with a proven ability to follow structured procedures and maintain operational consistency.Maintains composure under pressure, consistently delivering high performance and sound decision-making in fast-paced, deadline-driven environments.Strong interpersonal, communication, and negotiation skills, with experience resolving conflicts and collaborating across diverse teams.Highly reliable with excellent time management, a strong work ethic, and a proactive, motivated approach to responsibilities.Flexibility and positive attitude to work long days, evenings, weekends and holidays when necessaryOccasionally lift and/or move up to 20 lbs. with or without reasonable accommodation (modify based on country form of measurement)The ability to remain in a standing position for extended periods, except where sitting is permitted by law or reasonable accommodation is required.Conversational English as a minimumLegally able to work with no sponsorship assistance in VancouverAbility to pass Accreditation process.
Role Summary:We are searching for a talented, motivated and highly detailed Catering Supervisor, Lounges to join our team to help in the planning & execution of amazing experiences for the FIFA World Cup 26™ Premium Hospitality Programs.
As a Catering Supervisor, Lounges, you oversee day-to-day operations across all lounges in venue, for both commercial and invited guests. You ensure consistent service standards, and supports effective communication between clients, catering staff, and venue leadership. The role is responsible for managing lounge readiness, monitoring product usage, and maintaining accurate daily KPI tracking in alignment with tournament and venue standards. You will support the Venue Operations & Catering teams in the day-to-day operation by performing certain tasks, whereby your role will include key responsibilities such as:
Key Responsibilities:Oversee the daily operations of premium lounges, ensuring all catering services are executed to the highest standard.Complete and maintain daily KPI tracking worksheets, capturing product movement, service metrics, and operational notes for reporting.Serve as the primary on-the-floor contact for lounge clients, responding quickly to service needs, resolving issues, and escalating concerns when necessary.Mitigate operational challenges by coordinating with catering teams, runners, and back-of-house support to ensure smooth service throughout each match day.Communicate key updates, challenges, and insights to the Venue Catering Manager, providing clear and timely reporting.Ensure lounge setups meet premium standards, including product presentation, cleanliness, and readiness prior to each event.Uphold all venue, tournament, and safety policies throughout operations.
Experience/Qualifications Needed:
3–5 years of experience in the catering or hospitality industry, with a focus on multi-unit operations, and staff leadership.Bachelor’s degree in Restaurant Management, Hospitality Management, Food Service, or a related field; or an equivalent combination of education, training, and hands-on experience.Proficient in Microsoft Office Suite, Adobe Acrobat, Zoom, DocuSign, and Smartsheet, with the ability to manage administrative and operational workflows efficiently.Exceptional organizational and process management skills, with a proven ability to follow structured procedures and maintain operational consistency.Maintains composure under pressure, consistently delivering high performance and sound decision-making in fast-paced, deadline-driven environments.Strong interpersonal, communication, and negotiation skills, with experience resolving conflicts and collaborating across diverse teams.Highly reliable with excellent time management, a strong work ethic, and a proactive, motivated approach to responsibilities.Flexibility and positive attitude to work long days, evenings, weekends and holidays when necessaryOccasionally lift and/or move up to 20 lbs. with or without reasonable accommodation (modify based on country form of measurement)The ability to remain in a standing position for extended periods, except where sitting is permitted by law or reasonable accommodation is required.Conversational English as a minimumLegally able to work with no sponsorship assistance in TorontoAbility to pass Accreditation process
Role Summary:We are searching for a talented, motivated and highly detailed Catering Supervisor, Lounges to join our team to help in the planning & execution of amazing experiences for the FIFA World Cup 26™ Premium Hospitality Programs.
As a Catering Supervisor, Lounges, you oversee day-to-day operations across all lounges in venue, for both commercial and invited guests. You ensure consistent service standards, and supports effective communication between clients, catering staff, and venue leadership. The role is responsible for managing lounge readiness, monitoring product usage, and maintaining accurate daily KPI tracking in alignment with tournament and venue standards. You will support the Venue Operations & Catering teams in the day-to-day operation by performing certain tasks, whereby your role will include key responsibilities such as:
Key Responsibilities:Oversee the daily operations of premium lounges, ensuring all catering services are executed to the highest standard.Complete and maintain daily KPI tracking worksheets, capturing product movement, service metrics, and operational notes for reporting.Serve as the primary on-the-floor contact for lounge clients, responding quickly to service needs, resolving issues, and escalating concerns when necessary.Mitigate operational challenges by coordinating with catering teams, runners, and back-of-house support to ensure smooth service throughout each match day.Communicate key updates, challenges, and insights to the Venue Catering Manager, providing clear and timely reporting.Ensure lounge setups meet premium standards, including product presentation, cleanliness, and readiness prior to each event.Uphold all venue, tournament, and safety policies throughout operations.
Experience/Qualifications Needed:
3–5 years of experience in the catering or hospitality industry, with a focus on multi-unit operations, and staff leadership.Bachelor’s degree in Restaurant Management, Hospitality Management, Food Service, or a related field; or an equivalent combination of education, training, and hands-on experience.Proficient in Microsoft Office Suite, Adobe Acrobat, Zoom, DocuSign, and Smartsheet, with the ability to manage administrative and operational workflows efficiently.Exceptional organizational and process management skills, with a proven ability to follow structured procedures and maintain operational consistency.Maintains composure under pressure, consistently delivering high performance and sound decision-making in fast-paced, deadline-driven environments.Strong interpersonal, communication, and negotiation skills, with experience resolving conflicts and collaborating across diverse teams.Highly reliable with excellent time management, a strong work ethic, and a proactive, motivated approach to responsibilities.Flexibility and positive attitude to work long days, evenings, weekends and holidays when necessaryOccasionally lift and/or move up to 20 lbs. with or without reasonable accommodation (modify based on country form of measurement)The ability to remain in a standing position for extended periods, except where sitting is permitted by law or reasonable accommodation is required.Conversational English as a minimumLegally able to work with no sponsorship assistance in TorontoAbility to pass Accreditation process
Role Summary:We are searching for a talented, motivated and highly detailed Catering Supervisor, Suites to join our team to help in the planning & execution of amazing experiences for the FIFA World Cup 26™ Premium Hospitality Programs.
As a Catering Supervisor, Suites, you oversee day-to-day operations across all suites in venue, for both commercial and invited guests. You ensure consistent service standards, and supports effective communication between clients, catering staff, and venue leadership. The role is responsible for managing suite readiness, monitoring product usage, and maintaining accurate daily KPI tracking in alignment with tournament and venue standards. You will support the Venue Operations & Catering teams in the day-to-day operation by performing certain tasks, whereby your role will include key responsibilities such as:
Key Responsibilities:Oversee the daily operations of premium suites, ensuring all catering services are executed to the highest standard.Complete and maintain daily KPI tracking worksheets, capturing product movement, service metrics, and operational notes for reporting.Serve as the primary on-the-floor contact for suite clients, responding quickly to service needs, resolving issues, and escalating concerns when necessary.Mitigate operational challenges by coordinating with catering teams, runners, and back-of-house support to ensure smooth service throughout each match day.Communicate key updates, challenges, and insights to the Venue Catering Manager, providing clear and timely reporting.Ensure suite setups meet premium standards, including product presentation, cleanliness, and readiness prior to each event.Uphold all venue, tournament, and safety policies throughout operations.
Experience/Qualifications Needed:
3–5 years of experience in the catering or hospitality industry, with a focus on multi-unit operations, and staff leadership.Bachelor’s degree in Restaurant Management, Hospitality Management, Food Service, or a related field; or an equivalent combination of education, training, and hands-on experience.Proficient in Microsoft Office Suite, Adobe Acrobat, Zoom, DocuSign, and Smartsheet, with the ability to manage administrative and operational workflows efficiently.Exceptional organizational and process management skills, with a proven ability to follow structured procedures and maintain operational consistency.Maintains composure under pressure, consistently delivering high performance and sound decision-making in fast-paced, deadline-driven environments.Strong interpersonal, communication, and negotiation skills, with experience resolving conflicts and collaborating across diverse teams.Highly reliable with excellent time management, a strong work ethic, and a proactive, motivated approach to responsibilities.Flexibility and positive attitude to work long days, evenings, weekends and holidays when necessaryOccasionally lift and/or move up to 20 lbs. with or without reasonable accommodation (modify based on country form of measurement)The ability to remain in a standing position for extended periods, except where sitting is permitted by law or reasonable accommodation is required.Conversational English as a minimumLegally able to work with no sponsorship assistance in TorontoAbility to pass Accreditation process.
Role Summary:We are searching for a talented, motivated and highly detailed Catering Supervisor, Suites to join our team to help in the planning & execution of amazing experiences for the FIFA World Cup 26™ Premium Hospitality Programs.
As a Catering Supervisor, Suites, you oversee day-to-day operations across all suites in venue, for both commercial and invited guests. You ensure consistent service standards, and supports effective communication between clients, catering staff, and venue leadership. The role is responsible for managing suite readiness, monitoring product usage, and maintaining accurate daily KPI tracking in alignment with tournament and venue standards. You will support the Venue Operations & Catering teams in the day-to-day operation by performing certain tasks, whereby your role will include key responsibilities such as:
Key Responsibilities:Oversee the daily operations of premium suites, ensuring all catering services are executed to the highest standard.Complete and maintain daily KPI tracking worksheets, capturing product movement, service metrics, and operational notes for reporting.Serve as the primary on-the-floor contact for suite clients, responding quickly to service needs, resolving issues, and escalating concerns when necessary.Mitigate operational challenges by coordinating with catering teams, runners, and back-of-house support to ensure smooth service throughout each match day.Communicate key updates, challenges, and insights to the Venue Catering Manager, providing clear and timely reporting.Ensure suite setups meet premium standards, including product presentation, cleanliness, and readiness prior to each event.Uphold all venue, tournament, and safety policies throughout operations.
Experience/Qualifications Needed:
3–5 years of experience in the catering or hospitality industry, with a focus on multi-unit operations, and staff leadership.Bachelor’s degree in Restaurant Management, Hospitality Management, Food Service, or a related field; or an equivalent combination of education, training, and hands-on experience.Proficient in Microsoft Office Suite, Adobe Acrobat, Zoom, DocuSign, and Smartsheet, with the ability to manage administrative and operational workflows efficiently.Exceptional organizational and process management skills, with a proven ability to follow structured procedures and maintain operational consistency.Maintains composure under pressure, consistently delivering high performance and sound decision-making in fast-paced, deadline-driven environments.Strong interpersonal, communication, and negotiation skills, with experience resolving conflicts and collaborating across diverse teams.Highly reliable with excellent time management, a strong work ethic, and a proactive, motivated approach to responsibilities.Flexibility and positive attitude to work long days, evenings, weekends and holidays when necessaryOccasionally lift and/or move up to 20 lbs. with or without reasonable accommodation (modify based on country form of measurement)The ability to remain in a standing position for extended periods, except where sitting is permitted by law or reasonable accommodation is required.Conversational English as a minimumLegally able to work with no sponsorship assistance in TorontoAbility to pass Accreditation process.
Title: Commercial Village Services & Logistics Supervisor
Role Summary:As a Commercial Village Services & Logistics Coordinator, you’ll support day-to-day operations for FIFA World Cup 26™ (FWC26) at your assigned venue. In this role, you’ll assist with deliveries, stock movement, and basic logistics tasks to ensure that the Commercial Village and key On Location areas stay organized and operate smoothly. You’ll work closely with senior team members and various Functional Areas to help keep the flow of goods efficient and on time.
Key Responsibilities:Support the execution of the Master Delivery Schedule (MDS) by helping coordinate deliveries, stock movement, and vendor access within the commercial village areas.Assist with receiving, checking, and organizing product-specific gifting items and other inventory at the venue's commercial village.Help move requested stock from storage to designated areas, working closely with Guest Experience and other Functional Areas.Maintain basic inventory records, ensuring items are clearly labeled, stored safely, and easy to locate.Help monitor the flow of goods throughout the commercial village and report any issues to supervisors or managers.Provide simple, timely updates to Functional Areas about stock availability or delivery timing.Work with sustainability, waste management, and housekeeping teams to ensure materials are handled and disposed of correctly.Assist with tracking and documenting assets that may be reused or repurposed after the event.
Experience/Qualifications Needed:5+ years of logistics, operations, or event delivery experience, ideally in large-scale sports or live events.Proven ability to manage delivery schedules, storage compounds, and vendor/contractor coordination.Strong expertise in logistics systems, inventory control, and vehicle flow management.Confident decision-maker with the ability to solve problems and stay calm under pressure.Background working in fast-paced, deadline-driven, multi-stakeholder environments.Ability to occasionally lift and/or move up to 20 lbs. (or country-equivalent measurement), with or without reasonable accommodation.Comfortable standing for extended periods, except where sitting is required by law or reasonable accommodation.Conversational English proficiency required (additional languages a plus).Must be legally authorized to work in Vancouver without assistance or sponsorship.Ability to pass accreditation process.
Title: Commercial Village Services & Logistics Supervisor
Role Summary:As a Commercial Village Services & Logistics Coordinator, you’ll support day-to-day operations for FIFA World Cup 26™ (FWC26) at your assigned venue. In this role, you’ll assist with deliveries, stock movement, and basic logistics tasks to ensure that the Commercial Village and key On Location areas stay organized and operate smoothly. You’ll work closely with senior team members and various Functional Areas to help keep the flow of goods efficient and on time.
Key Responsibilities:Support the execution of the Master Delivery Schedule (MDS) by helping coordinate deliveries, stock movement, and vendor access within the commercial village areas.Assist with receiving, checking, and organizing product-specific gifting items and other inventory at the venue's commercial village.Help move requested stock from storage to designated areas, working closely with Guest Experience and other Functional Areas.Maintain basic inventory records, ensuring items are clearly labeled, stored safely, and easy to locate.Help monitor the flow of goods throughout the commercial village and report any issues to supervisors or managers.Provide simple, timely updates to Functional Areas about stock availability or delivery timing.Work with sustainability, waste management, and housekeeping teams to ensure materials are handled and disposed of correctly.Assist with tracking and documenting assets that may be reused or repurposed after the event.
Experience/Qualifications Needed:5+ years of logistics, operations, or event delivery experience, ideally in large-scale sports or live events.Proven ability to manage delivery schedules, storage compounds, and vendor/contractor coordination.Strong expertise in logistics systems, inventory control, and vehicle flow management.Confident decision-maker with the ability to solve problems and stay calm under pressure.Background working in fast-paced, deadline-driven, multi-stakeholder environments.Ability to occasionally lift and/or move up to 20 lbs. (or country-equivalent measurement), with or without reasonable accommodation.Comfortable standing for extended periods, except where sitting is required by law or reasonable accommodation.Conversational English proficiency required (additional languages a plus).Must be legally authorized to work in Vancouver without assistance or sponsorship.Ability to pass accreditation process.
