Onyx-Fire Protection Services Inc. is the fastest growing full-service fire protection company.At this time, we are seeking an Key Accounts Administrator for a 3 month contract to start with possibility of extension.Responsibilities:Collaborate and co-ordinate with the various departments within Onyx-Fire (Estimating, Operations & Service) is required to ensure detailed and accurate support for our clients.Ensuring customer satisfaction during daily customer interactions with a strong attention to detail and a focus on fast turnaround and delivery for our clients.Processing jobsCreating quotationsManaging document flowRequired Skills and Qualifications:High school diploma or equivalentExcellent communication skills both verbal and writtenIntermediate to advanced knowledge of Microsoft Excel, WordExcellent typing and data entry skillsAbility to deal effectively and courteously with all staff, customers and general publicA proven team player with the ability to succeed in a fast-paced, rapidly changing environmentStrong understanding and commitment to the requirements of confidentialityExceptional organizational skills, attention to detail and the ability to multi-taskAble to work independently with minimum supervisionA positive, can-do attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerityWhat We Offer:Top benefits.Unlimited opportunity for advancement.Join Us: Headquartered in Mississauga, with deep operations throughout Canada, Onyx-Fire is the quality choice for local and national clients alike. We deliver preventative maintenance and project services to protect our client’s people and their properties.Our high-performance culture provides an environment for people to grow and develop in their careers, take on more responsibility, and be part of a team that shares the same goals.
Management Trainee About Onyx-Fire Protection Services Inc: Onyx-Fire Protection Services Inc. is a leading player in the Canadian fire protection industry. With our headquarters in Mississauga and extensive operations across Canada, we are the trusted choice for both local and national clients. Our mission is to deliver top-quality preventative maintenance and project services, safeguarding our clients' people and properties.
Participate in a comprehensive training program designed to develop leadership and management skills.
Assist with day-to-day tasks, projects, and process improvement initiatives.
Explore opportunities to grow into different leadership and management roles.
Learn about the fire protection industry and gain hands-on experience in decision-making, problem-solving, and strategic planning.
Bachelor's degree in Business Administration, Management, or a related field is an asset
Preference for candidates with experience in the Fire/Life Safety Industry.
Open to new graduates from the fire protection industry.
What Onyx-Fire Protection Services Inc Offers:
Room for professional growth within a rapidly expanding Canadian fire protection organization.
Hands-on training in the fire protection industry.
Onyx-Fire Protection Services Inc. is the fastest growing full-service fire protection company. Currently, we are seeking a Service / Scheduling Coordinator to join our teamThe Service/Scheduling Coordinator is motivated, with a strong technical and administrative focus to coordinate compliance preventive maintenance and repairs for our clients while meeting the required KPI targets.This position will require an ability to work effectively via phone and emails with other departments such as coordinating with our Field Scheduling team who provide the labor and materials to complete these jobs.This position will also arrange for security clearance for our employees when required. Using your professional verbal skills you will coordinate with clients, outside the organization and clients within our organization.If you enjoy engaging with a dynamic range of people on a day to day basis you will find this job most rewardingThe Service / Scheduling Coordinator is a full-time, in-office position who is responsible for, but not limited to the following tasks:PRIMARY ACCOUNTABILITIESConfirm schedulesEnforce client Protocols such as timecards and signaturesCommunicate updates to our Client Data Communication teamAudit schedule vs requestsConfirm Onyx Key Performance Indicators are met dailyBook appointments via phone with clients and or their security teamsOther Administrative task as neededSKILLS AND ATTRIBUTESProficiency in spoken and written English is requiredStrong attention to detail and record keepingAbility to prioritize work, and meet customer deadlinesUnderstanding and ability to work with enterprise-wide systems and applicationsExcellent interpersonal skills with staff and customers, working both in a team and independentlyHigh level of professionalism and confidentialityStrong time management skills and ability to work in a fast paced environment in a quickly evolving industryEfficient and comfortable with technology and software applicationsAbility to make sound judgement decisions; problem analysis and problem-solving skillsCustomer focused, outgoing personalityQUALIFICATIONS3–5 years in a high paced service-oriented businessExperience with scheduling softwareProficient in Microsoft ExcelHeadquartered in Mississauga, Onyx-Fire serves local and national clients, providing preventative maintenance and project services to protect people and properties.Join our high-performance culture, where you can advance your career, take on greater responsibilities, and contribute to our clients' property operations and life safety requirements.Onyx-Fire protection services Inc. is an equal opportunity employer.We encourage candidates from all backgrounds to apply.Only candidates who are chosen for interviews will be contacted
Onyx-Fire Protection Services Inc. is the fastest growing full-service fire protection company.
At this time, we are seeking an Key Accounts Administrator.
Responsibilities:
Collaborate and co-ordinate with the various departments within Onyx-Fire (Estimating, Operations & Service) is required to ensure detailed and accurate support for our clients.
Ensuring customer satisfaction during daily customer interactions with a strong attention to detail and a focus on fast turnaround and delivery for our clients.
Processing jobs
Creating quotations
Managing document flow
Required Skills and Qualifications:
High school diploma or equivalent
Excellent communication skills both verbal and written
Intermediate to advanced knowledge of Microsoft Excel, Word
Excellent typing and data entry skills
Ability to deal effectively and courteously with all staff, customers and general public
A proven team player with the ability to succeed in a fast-paced, rapidly changing environment
Strong understanding and commitment to the requirements of confidentiality
Exceptional organizational skills, attention to detail and the ability to multi-task
Able to work independently with minimum supervision
A positive, can-do attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerity
What We Offer: .
Top benefits.
Unlimited opportunity for advancement.
Join Us:
Headquartered in Mississauga, with deep operations throughout Canada, Onyx-Fire is the quality choice for local and national clients alike. We deliver preventative maintenance and project services to protect our client's people and their properties.
Our high-performance culture provides an environment for people to grow and develop in their careers, take on more responsibility, and be part of a team that shares the same goals.
Sales Development Representative
About Us: Onyx-Fire Protection Services Inc., a leader in the Canadian fire protection service industry, is growing and searching for a qualified Sales Development Representative (SDR) to find and screen potential customers who could benefit from our products and services. Our high-performance culture provides an environment for people to grow and develop in their careers, take on more responsibility, and be part of a team that shares the same goals. We take pride in advancing the company by taking care of our clients and making a difference in their property operations and life safety requirements.
What we're looking for:
- Represent the company's products and services, using comprehensive knowledge as well as consumer research to explain how our solutions meet customer needs.
- Generate leads and build relationships by nurturing warm prospects and finding potential new sales opportunities.
- Manage and maintain a pipeline of interested prospects and engage sales executives in next steps.
- Identify best practices for refining the company's lead-generation playbook.
- Experience working with CRM software to manage sales funnel.
Responsibilities:
- Utilize Salesforce, cold calls, and email to generate new sales opportunities.
- Identify the needs of prospects and suggest appropriate products or services.
- Build long-term, trusting relationships with prospects to qualify leads as sales opportunities.
- Proactively seek new business opportunities in the market.
- Set up meetings or calls between (prospective) customers and sales executives.
- Report to sales manager with weekly, monthly, and quarterly results.
Qualifications:
- Two or more years of experience in sales, with a track record of exceeding lead targets.
· Working experience with Microsoft Dynamics 365 Sales CRM (or similar CRM) as well as other tools to prioritize, engage, and convert leads
- Strong communication skills via phone and email.
- Proven, creative problem-solving approach and strong analytical skills.
- Strong desire and ability to move up within a sales organization.
- Bachelor's degree (or equivalent) or at least five years of relevant work experience.
- Experience as a sales development representative, with a track record of achieving sales quotas
- Working experience with qualifying leads and entering in the CRM
What We Offer:
- Competitive compensation package.
- Top benefits.
- Unlimited opportunity for advancement.
Join Us: Headquartered in Mississauga, with deep operations throughout Canada, Onyx-Fire is the quality choice for local and national clients alike. We deliver preventative maintenance and project services to protect our client's people and their properties. Our high-performance culture provides an environment for people to grow and develop in their careers, take on more responsibility, and be part of a team that shares the same goals
About Onyx-Fire Protection Services Inc: Are you passionate about creating safe and efficient fire protection systems? We are seeking a talented and detail-oriented Fire Protection System Designer to join our team at Onyx-Sprinkler as a Fire Protection System Designer, you will play a crucial role in designing and implementing cutting-edge fire suppression systems that safeguard lives and property.Responsibilities:Responsible for the creation of detailed design documents from project specifications, architectural drawings, and code requirements using AutoCAD, Revit, and other fire protection software.Conduct field/job site surveys to determine existing fire protection systems conditions for future design and installation.Perform on-site flow tests following NFPA 291 Standard and their corresponding reports.Coordinate and collaborate across all discipline-specific designers and modelers.Conduct and clash detection, and BIM coordination during when project requires.Attend onsite BIM coordination meetings (when requested by client)Prepare As Built 2D and 3D drawings for internal and customers record.Design sprinkler systems and create shop drawings following NFPA, FM Global, OBC and other applicable standards.Attend kick-off meetings, BIM coordination meetings and weekly review meetingsProvide consultation to project managers regarding design changes.Preparing project package submissions following project standards and requirements.Submit and process building permit applications to different municipalities across Ontario.Work with customers and field teams to ensure the accuracy and constructability of the different designed systems.Work with managers to develop project timelines and produce designs according to schedule.Maintain proper project documentation including submittals and approvals.Generate a bill of material for projects based on designInterpret and apply applicable NFPA standards for Fire Protection System Designs and Layouts (NFPA 13, NFPA 72, etc.).Ability to read project contract drawings (i.e., Mechanical, Electrical, Structural, Architect, and civil drawings) for design buildReview drawings and BIM models to ensure completeness and accuracy of workKnowledge of fire safety plans is an assetPerform other duties as required and or assigned by managementAdditional Responsibilities:Manage design projects and maintain good relationships with customers.Provide training and support to new designers and team members.Collaborate in recruiting activities and interviews.Prepare and perform technical skills tests for design applicants.Work on design and BIM workflows to improve quality and efficiencyAccurately forecast hours to complete design on projects.Qualifications:High School diploma or equivalentAt least 2-5 years experience in mechanical, electrical, or fire protection design (Fire Protection preferred)Working experience of AutoCAD, Revit and Navisworks is requiredWorking experience of SprinkCAD, HydraCAD, AutoSprink or equivalent sprinkler design software is an assetAbility to solve basic math problems including geometry and algebra.Proficient in AutoCAD, Revit, MSOffice and will to learn Sprinkler Design Software, and a hydraulic calculation programExcellent verbal and written communication skills required.Experience in fire protection system design to include Fire Alarm, Detection, and Communication Systems is an assetWhat We Offer:Competitive salaryHealth insurancePaid time offProfessional developmentHealthy company culture that supports growthHeadquartered in Mississauga, Onyx-Fire serves local and national clients, providing preventative maintenance and project services to protect people and properties.Join our high-performance culture, where you can advance your career, take on greater responsibilities, and contribute to our clients' property operations and life safety requirements.Onyx-Fire protection services Inc. is an equal opportunity employer. We encourage candidates from all backgrounds to apply. Only candidates who are chosen for interviews will be contacted.
Onyx-Fire Protection Services Inc. is the fastest growing full-service fire protection company.At this time, we are seeking an Key Accounts Administrator for a 3 month contract to start with possibility of extension.Responsibilities:Collaborate and co-ordinate with the various departments within Onyx-Fire (Estimating, Operations & Service) is required to ensure detailed and accurate support for our clients.Ensuring customer satisfaction during daily customer interactions with a strong attention to detail and a focus on fast turnaround and delivery for our clients.Processing jobsCreating quotationsManaging document flowRequired Skills and Qualifications:High school diploma or equivalentExcellent communication skills both verbal and writtenIntermediate to advanced knowledge of Microsoft Excel, WordExcellent typing and data entry skillsAbility to deal effectively and courteously with all staff, customers and general publicA proven team player with the ability to succeed in a fast-paced, rapidly changing environmentStrong understanding and commitment to the requirements of confidentialityExceptional organizational skills, attention to detail and the ability to multi-taskAble to work independently with minimum supervisionA positive, can-do attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerityWhat We Offer:Top benefits.Unlimited opportunity for advancement.Join Us: Headquartered in Mississauga, with deep operations throughout Canada, Onyx-Fire is the quality choice for local and national clients alike. We deliver preventative maintenance and project services to protect our client’s people and their properties.Our high-performance culture provides an environment for people to grow and develop in their careers, take on more responsibility, and be part of a team that shares the same goals.
Onyx-Fire Protection Services Inc. is the fastest growing full-service fire protection company. Currently, we are seeking a Service / Scheduling Coordinator to join our team!The Service/Scheduling Coordinator is motivated, with a strong technical and administrative focus to coordinate compliance preventive maintenance and repairs for our clients while meeting the required KPI targets.This position will require an ability to work effectively via phone and emails with other departments such as coordinating with our Field Scheduling team who provide the labor and materials to complete these jobs.This position will also arrange for security clearance for our employees when required. Using your professional verbal skills you will coordinate with clients, outside the organization and clients within our organization.If you enjoy engaging with a dynamic range of people on a day to day basis you will find this job most rewarding!The Service / Scheduling Coordinator is a full-time, in-office position who is responsible for, but not limited to the following tasks:PRIMARY ACCOUNTABILITIESConfirm schedulesEnforce client Protocols such as timecards and signaturesCommunicate updates to our Client Data Communication teamAudit schedule vs requestsConfirm Onyx Key Performance Indicators are met dailyBook appointments via phone with clients and or their security teamsOther Administrative task as neededSKILLS AND ATTRIBUTESProficiency in spoken and written English is requiredStrong attention to detail and record keepingAbility to prioritize work, and meet customer deadlinesUnderstanding and ability to work with enterprise-wide systems and applicationsExcellent interpersonal skills with staff and customers, working both in a team and independentlyHigh level of professionalism and confidentialityStrong time management skills and ability to work in a fast paced environment in a quickly evolving industryEfficient and comfortable with technology and software applicationsAbility to make sound judgement decisions; problem analysis and problem-solving skillsCustomer focused, outgoing personalityQUALIFICATIONS3–5 years in a high paced service-oriented businessExperience with scheduling softwareProficient in Microsoft ExcelHeadquartered in Mississauga, Onyx-Fire serves local and national clients, providing preventative maintenance and project services to protect people and properties.Join our high-performance culture, where you can advance your career, take on greater responsibilities, and contribute to our clients’ property operations and life safety requirements.Onyx-Fire protection services Inc. is an equal opportunity employer.We encourage candidates from all backgrounds to apply.Only candidates who are chosen for interviews will be contacted
Sales Development RepresentativeAbout Us: Onyx-Fire Protection Services Inc., a leader in the Canadian fire protection service industry, is growing and searching for a qualified Sales Development Representative (SDR) to find and screen potential customers who could benefit from our products and services. Our high-performance culture provides an environment for people to grow and develop in their careers, take on more responsibility, and be part of a team that shares the same goals. We take pride in advancing the company by taking care of our clients and making a difference in their property operations and life safety requirements.What we’re looking for:Represent the company’s products and services, using comprehensive knowledge as well as consumer research to explain how our solutions meet customer needs.Generate leads and build relationships by nurturing warm prospects and finding potential new sales opportunities.Manage and maintain a pipeline of interested prospects and engage sales executives in next steps.Identify best practices for refining the company’s lead-generation playbook.Experience working with CRM software to manage sales funnel.Responsibilities:Utilize Salesforce, cold calls, and email to generate new sales opportunities.Identify the needs of prospects and suggest appropriate products or services.Build long-term, trusting relationships with prospects to qualify leads as sales opportunities.Proactively seek new business opportunities in the market.Set up meetings or calls between (prospective) customers and sales executives.Report to sales manager with weekly, monthly, and quarterly results.Qualifications:Two or more years of experience in sales, with a track record of exceeding lead targets.· Working experience with Microsoft Dynamics 365 Sales CRM (or similar CRM) as well as other tools to prioritize, engage, and convert leadsStrong communication skills via phone and email.Proven, creative problem-solving approach and strong analytical skills.Strong desire and ability to move up within a sales organization.Bachelor’s degree (or equivalent) or at least five years of relevant work experience.Experience as a sales development representative, with a track record of achieving sales quotasWorking experience with qualifying leads and entering in the CRMWhat We Offer:Competitive compensation package.Top benefits.Unlimited opportunity for advancement.Join Us: Headquartered in Mississauga, with deep operations throughout Canada, Onyx-Fire is the quality choice for local and national clients alike. We deliver preventative maintenance and project services to protect our client’s people and their properties. Our high-performance culture provides an environment for people to grow and develop in their careers, take on more responsibility, and be part of a team that shares the same goals
We’re seeking a Sprinkler Technician in our Ottawa branch, you’ll be responsible for inspecting, installing, and repairing sprinkler systems, standpipe systems, fire pumps, backflow preventers, and fire hydrants in accordance with local and national fire codes. You’ll collaborate closely with Service Coordinators.Reporting to: Sprinkler Supervisor & Sprinkler Department ManagerResponsibilities:Perform service orders for inspections, installations, repairs, and product sales promptly.Communicate any unexpected changes in work order schedules to Service Coordinators or the Sprinkler Supervisor.Thoroughly test and ensure equipment functionality before leaving the shop or customer location.Provide daily feedback on service orders and inspections to Service Coordinators.Submit completed paperwork accurately and promptly for proper customer billing.Document deficiencies and propose repairs to Service Coordinators.Qualifications:UA Local 853 Member in good standingPossess a “Red Seal” certification.Familiarity with local and national fire codes.Willingness to engage in Union-sponsored training and stay informed about industry changes.3 to 5 years of direct industry experience.Ability to multitask and work independently.Flexibility and adaptability to schedule changes.Effective problem-solving skills and good judgment.Strong organization and time management abilities.Professional demeanor when interacting with customers, vendors, and colleagues.Effective verbal and written communication skills.In accordance with the union agreement looking for a journey person and there wage effective in May 2024 is in accordance with a collective agreementPlease submit your resume outlining your relevant experience to kpadua@onyx-fire.com if interested in the role.We thank all applicants for their interest; however, only those selected for an interview will be contacted
