Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced and uncomplicated—digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create and innovate. Relentless Curiosity. We seek to understand and improve our customers’ experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement We’re Looking For: We are seeking a Human Resources Business Partner (HRBP) with experience in employee relations, program delivery, and HR administration. You will be part of a collaborative HR team responsible for supporting employees and managers at our Central and West Vehicle Logistic Centers (VLCs). You will be involved in employee engagement, onboarding, and the day-to-day HR needs at the VLCs. In this role, you will have the opportunity to identify opportunities to enhance the employee experience & align talent with business objectives. The ideal candidate will have 3+ years of progressive experience with at least 2 years of experience as an HR Generalist or HR Business Partner. You Are: Approachable. You foster an environment where people matter and the business wins. Employees and managers are comfortable seeking out your guidance. Proactive. You seek out opportunities to enhance employee and organizational performance, programs, and the overall employee experience. Strategic. You will leverage data and people insights to support the business strategy at the local level. Confident. You are comfortable engaging with employees at all levels of the organization, and can effectively deliver readily understandable information. Knowledgeable. You have a strong foundation of experience in a broad range of HR functions. You Will: Provide HR support to employees across all departments within the assigned VLC, working closely with the HR Manager, HR Director, and other HR Partners across OPENLANE Provide consultative services to the management team and employees in all areas of human resources (benefits, employee relations, performance management, health and safety, training, recruitment, and compensation) Coach and develop managers in all aspects of talent and culture, including interviewing, training plans, performance engagement, and fostering an environment of employee trust and engagement. Provide timely reporting on all relevant metrics including turnover, headcount, employee relations data, etc. Support onboarding and offboarding, including conducting exit interviews and supporting involuntary separation meetings. Support workplace health & safety programs, including participating in the occupational health & safety committee, conducting inspections, participating in incident investigations, ensuring regulatory and internal reporting, and developing early & safe return-to-work plans. Liaison with Leave of Absence (LOA) & disability management adjudicators to support employees through the return to work program, where applicable. Assist with new employee orientation; identify training and development opportunities; & maintain training records. Must Haves: A bachelor’s Degree in a related field is required ideally HR focus or a Post-Grad diploma in HR Management is preferred. Minimum 3 years of progressive experience with at least 2 years experience in employee relations Strong communication, interpersonal, organizational, and time management abilities. A high degree of discretion in handling confidential matters. Strong critical thinking ability and applying principles and best practices within the appropriate context Proven track record in building strong relationships, fostering trust, and promoting collaboration at all levels. Nice to Haves: Prior experience working within Google Suite and Workday Possess or currently pursuing HR designation Bilingual in English and French Sound like a match? Apply Now - We can't wait to hear from you! #J-18808-Ljbffr
Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
Relentless Curiosity. We seek to understand and improve our customers' experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.
We're Looking For:
We are seeking a Talent Acquisition Partner who embodies our Talent Acquisition Guiding Principles and has experience in strategic recruitment and hiring support, relationship building, and full-cycle recruitment. You will be part of a talent acquisition team responsible for hiring top talent for our organization. You have a strong sense of urgency, proactively seek out solutions to hiring needs, and can establish credibility and rapport with hiring partners. The ideal candidate will have experience in sourcing and full-cycle recruitment across North America.
You Are: Consultative: You will serve as a trusted advisor and strategic partner to hiring managers, anticipating their needs and delivering innovative, data-driven solutions. Creative: You will think outside of the box and develop strategies to engage passive talent. You are a brand ambassador and can have compelling conversations to attract top talent. Resourceful: In today's unique labor market, you excel at talent identification, talent attraction, and delivering a positive candidate experience. Strategic : You understand the vision and business objectives as they relate to Talent Acquisition while influencing and executing recruiting strategies to support the talent needs of the company. Curious: You are a relentless learner, actively seeking to understand both internal and external customers and using insights to drive tangible improvements in the recruiting process. Accountable: You act with urgency and ownership by setting realistic goals for yourself and the hiring initiative. You take full accountability for all tasks and projects, setting ambitious but achievable goals. Detail-oriented: You ensure the quality of the recruitment process through proper system utilization and record keeping, innovative strategies, and proactive engagement with potential candidates. Experience-Focused: You see great candidates and hiring partner experiences as table stakes, always thinking about how to present the best possible outcome. Driven Waybuilder : You proactively seek challenges that inspire innovative solutions. You anticipate potential issues and build creative, scalable processes that improve the overall workflow. Fearless Ownership : You deliver exceptional results by engaging deeply with stakeholders and continuously learning and adjusting to ensure future success. Smart Risk-Taking : You transform risks into opportunities by using data, intuition, and experience. You balance innovation with careful risk assessment, leading to measurable improvements in hiring efficiency and candidate satisfaction. You Will: Lead the full life cycle recruiting process from start to finish, including sourcing, scheduling, interviewing, recommending a qualified talent pool, and offer negotiation for various positions at OPENLANE. Establish relationships with candidates through social networking, industry relationships, internal and external referrals, and other means as they develop. Understand and anticipate current market trends, compensation packages, and their effects on talent acquisition and retention. Partner with team members and leadership on special projects to build and sustain strategies to continuously deliver a high level of customer service to the organization and meet our goals and objectives. Drive collaboration with other centers of excellence within Human Resources. Navigate ever-changing hiring landscapes, open position volumes, and business needs. Consistently address challenges by working with others to find practical solutions that meet the needs of the business. Take responsibility for assigned tasks and consistently meet expectations. Deliver results within expected timelines, communicate effectively with stakeholders, and maintain quality. Who You Will Work With:
Reporting to the Director of Talent Acquisition, this role will collaborate with all departments of Human Resources, Hiring Partners, and Business Leaders daily.
Must Have's: 3-5+ years of demonstrated success in a dynamic recruiting role that requires influencing and partnership to accomplish goals. Experience recruiting across the United States. Solid Computer skills, including Google Workspace. Experience using Workday. Track record of developing partnerships with stakeholders. Excellent communication skills with an innate ability to motivate and inspire. Comfortable managing multiple and changing priorities. A demonstrated desire to learn specific business needs and success criteria. Nice to Have's: Experience in recruiting and hiring for various roles across the organization, including skilled trade, para-professional, professional, and specialized groups such as IT or Sales. Experience working in high volume and demanding environments such as an agency. Experience in recruiting and hiring for onsite and remote positions across the United States and Canada. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer paid short-term disability and life insurance Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and rapid advancement Sound like a match? Apply Now - We can't wait to hear from you!
Qui nous sommes :
Chez OPENLANE, nous simplifions la vente en gros pour que nos clients réussissent mieux.
Nous sommes une entreprise technologique qui construit le marché numérique le plus avancé - et le plus simple - au monde pour les véhicules d'occasion. Nous sommes une entreprise de données qui aide nos clients à acheter et à vendre plus intelligemment grâce à des informations claires et exploitables qu'ils peuvent comprendre et utiliser. 1 Et nous sommes une entreprise d'innovation qui accélère l'avenir du remarketing de gros grâce à la curiosité, à la collaboration et à un esprit d'entreprise.
Nos valeurs : Bâtisseurs de chemin déterminés. Nous relevons des défis qui nous inspirent à construire, à créer et à innover. Curiosité implacable. Nous cherchons à comprendre et à améliorer l'expérience de nos clients. Prise de risques intelligente. Nous transformons le risque en progrès grâce aux données, à l'expérience et à l'intuition. Responsabilité sans faille. Nous livrons ce que nous promettons et apprenons en cours de route. Nous recherchons :
Nous sommes à la recherche d'un(e) Partenaire bilingue en acquisition de talents qui incarne nos principes directeurs en acquisition de talents et qui possède de l'expérience dans le soutien stratégique au recrutement et à l'embauche, dans l'établissement de relations et dans le recrutement à cycle complet. Vous ferez partie d'une équipe d'acquisition de talents responsable de l'embauche des meilleurs talents pour notre organisation. Vous avez un sens aigu de l'urgence, vous recherchez proactivement des solutions aux besoins d'embauche et vous pouvez établir votre crédibilité et votre entente avec les partenaires d'embauche. Le/la candidat(e) idéal(e) possède de l'expérience en approvisionnement et en recrutement à cycle complet à travers le Canada, mais plus particulièrement au Québec.
Vous êtes : Consultatif(ve) : Vous agirez à titre de conseiller(ère) de confiance et de partenaire stratégique auprès des gestionnaires d'embauche, en anticipant leurs besoins et en offrant des solutions innovantes axées sur les données. Créatif(ve) : Vous sortirez des sentiers battus et élaborerez des stratégies pour mobiliser les talents passifs. Vous êtes un(e) ambassadeur(rice) de la marque et vous pouvez avoir des conversations convaincantes pour attirer les meilleurs talents. Ingénieux(se) : Dans le marché du travail unique d'aujourd'hui, vous excellez dans l'identification, l'attraction et la prestation d'une expérience positive aux candidats. Stratégique : . click apply for full job details
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: We are seeking a Dealer Solutions Executive with experience in the automotive industry. You will be part of a dynamic Sales team responsible for managing accounts and promoting the adoption of our products and services. You will be involved in managing existing users, encouraging product utilization, and providing feedback on market conditions. In this role, you will have the opportunity to use your experience in client management, sales strategies, and industry knowledge to drive success. You Are: Team-oriented. You thrive in a collaborative environment and work well with others. Customer-focused. You have excellent communication and customer service skills. Self-motivated. You can work independently with minimal supervision. Detail-oriented. You pay attention to the small details to ensure excellent outcomes. You Will: Develop and grow new and existing accounts through effective sales strategies and promotions. Travel to dealerships, assisting with the application, including training and support. Collect data and capture vehicle information for auctions on the platform. Launch new vehicle profiles on the app for dealers. Maintain strong relationships with users and partners, offering ongoing sales and technical support. Identify, manage, and follow up on leads received through various channels, ensuring efficient resolution of client account issues. Who You Will Work With: Reporting to the District Sales Manager, this role will collaborate with the Sales team, Market Sales Coordinators, and platform users regularly. Must Have's: 1-2 years of experience managing multiple clients and/or accounts Strong interpersonal, negotiation, and communication skills. Ability to analyze market trends and develop strategies. Autonomous, self-driven, and a team player. Willingness to travel daily within the region. Must possess a valid driver's license, reliable transportation, and a good driving record. Nice to Have's: Familiarity with wholesale vehicle auctions. Experience in the automotive industry in general Knowledge of Experience with trade shows and referrals. What We Offer: Competitive pay Medical, dental, and vision benefits Immediately vested RRSP with company match Paid Vacation, Personal, and Sick Time Employer-paid short-term disability, long-term disability, life insurance, and AD&D Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and rapid advancement Sound like a match? Apply Now - We can't wait to hear from you!
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create and innovate. Relentless Curiosity . We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: We are seeking a Dealer Solutions Executive (Sault Ste. Marie Area ) with experience in the automotive industry. You will be part of a dynamic Sales team responsible for managing accounts and promoting the adoption of our products and services. You will be involved in managing existing users, encouraging product utilization, and providing feedback on market conditions. In this role, you will have the opportunity to use your experience in client management, sales strategies, and industry knowledge to drive success. You Are: Team-oriented. You thrive in a collaborative environment and work well with others. Customer-focused. You have excellent communication and customer service skills. Self-motivated. You can work independently with minimal supervision. Detail-oriented. You pay attention to the small details to ensure excellent outcomes. You Will: Develop and grow new and existing accounts through effective sales strategies and promotions. Travel to dealerships, assisting with the application, including training and support. Collect data and capture vehicle information for auctions on the platform. Launch new vehicle profiles on the app for dealers. Maintain strong relationships with users and partners, offering ongoing sales and technical support. Identify, manage, and follow up on leads received through various channels, ensuring efficient resolution of client account issues. Who You Will Work With: Reporting to the District Sales Manager, this role will collaborate with the Sales team, Market Sales Coordinators, and platform users regularly. Must Have's: 1-2 years of experience managing multiple clients and/or accounts Strong interpersonal, negotiation, and communication skills. Ability to analyze market trends and develop strategies. Autonomous, self-driven, and a team player. Willingness to travel daily within the region. Must possess a valid driver's license, reliable transportation, and a good driving record. Nice to Have's: Familiarity with wholesale vehicle auctions. Experience in the automotive industry in general Knowledge of Experience with trade shows and referrals. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and rapid advancement Sound like a match? Apply Now - We can't wait to hear from you!
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: We are seeking a Dealer Solutions Executive with experience in the automotive industry. You will be part of a dynamic Sales team responsible for managing accounts and promoting the adoption of our products and services. You will be involved in managing existing users, encouraging product utilization, and providing feedback on market conditions. In this role, you will have the opportunity to use your experience in client management, sales strategies, and industry knowledge to drive success. You Are: Team-oriented. You thrive in a collaborative environment and work well with others. Customer-focused. You have excellent communication and customer service skills. Self-motivated. You can work independently with minimal supervision. Detail-oriented. You pay attention to the small details to ensure excellent outcomes. You Will: Develop and grow new and existing accounts through effective sales strategies and promotions. Travel to dealerships, assisting with the application, including training and support. Collect data and capture vehicle information for auctions on the platform. Launch new vehicle profiles on the app for dealers. Maintain strong relationships with users and partners, offering ongoing sales and technical support. Identify, manage, and follow up on leads received through various channels, ensuring efficient resolution of client account issues. Who You Will Work With: Reporting to the District Sales Manager, this role will collaborate with the Sales team, Market Sales Coordinators, and platform users regularly. Must Have's: 1-2 years of experience managing multiple clients and/or accounts Strong interpersonal, negotiation, and communication skills. Ability to analyze market trends and develop strategies. Autonomous, self-driven, and a team player. Willingness to travel daily within the region. Must possess a valid driver's license, reliable transportation, and a good driving record. Nice to Have's: Familiarity with wholesale vehicle auctions. Experience in the automotive industry in general Knowledge of Experience with trade shows and referrals. What We Offer: Competitive pay Medical, dental, and vision benefits Immediately vested RRSP with company match Paid Vacation, Personal, and Sick Time Employer-paid short-term disability, long-term disability, life insurance, and AD&D Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and rapid advancement Sound like a match? Apply Now - We can't wait to hear from you!
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create and innovate. Relentless Curiosity . We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: We are seeking a Dealer Solutions Executive (Sault Ste. Marie Area ) with experience in the automotive industry. You will be part of a dynamic Sales team responsible for managing accounts and promoting the adoption of our products and services. You will be involved in managing existing users, encouraging product utilization, and providing feedback on market conditions. In this role, you will have the opportunity to use your experience in client management, sales strategies, and industry knowledge to drive success. You Are: Team-oriented. You thrive in a collaborative environment and work well with others. Customer-focused. You have excellent communication and customer service skills. Self-motivated. You can work independently with minimal supervision. Detail-oriented. You pay attention to the small details to ensure excellent outcomes. You Will: Develop and grow new and existing accounts through effective sales strategies and promotions. Travel to dealerships, assisting with the application, including training and support. Collect data and capture vehicle information for auctions on the platform. Launch new vehicle profiles on the app for dealers. Maintain strong relationships with users and partners, offering ongoing sales and technical support. Identify, manage, and follow up on leads received through various channels, ensuring efficient resolution of client account issues. Who You Will Work With: Reporting to the District Sales Manager, this role will collaborate with the Sales team, Market Sales Coordinators, and platform users regularly. Must Have's: 1-2 years of experience managing multiple clients and/or accounts Strong interpersonal, negotiation, and communication skills. Ability to analyze market trends and develop strategies. Autonomous, self-driven, and a team player. Willingness to travel daily within the region. Must possess a valid driver's license, reliable transportation, and a good driving record. Nice to Have's: Familiarity with wholesale vehicle auctions. Experience in the automotive industry in general Knowledge of Experience with trade shows and referrals. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and rapid advancement Sound like a match? Apply Now - We can't wait to hear from you!
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create and innovate. Relentless Curiosity . We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: We are seeking a Dealer Solutions Executive (Sault Ste. Marie Area ) with experience in the automotive industry. You will be part of a dynamic Sales team responsible for managing accounts and promoting the adoption of our products and services. You will be involved in managing existing users, encouraging product utilization, and providing feedback on market conditions. In this role, you will have the opportunity to use your experience in client management, sales strategies, and industry knowledge to drive success. You Are: Team-oriented. You thrive in a collaborative environment and work well with others. Customer-focused. You have excellent communication and customer service skills. Self-motivated. You can work independently with minimal supervision. Detail-oriented. You pay attention to the small details to ensure excellent outcomes. You Will: Develop and grow new and existing accounts through effective sales strategies and promotions. Travel to dealerships, assisting with the application, including training and support. Collect data and capture vehicle information for auctions on the platform. Launch new vehicle profiles on the app for dealers. Maintain strong relationships with users and partners, offering ongoing sales and technical support. Identify, manage, and follow up on leads received through various channels, ensuring efficient resolution of client account issues. Who You Will Work With: Reporting to the District Sales Manager, this role will collaborate with the Sales team, Market Sales Coordinators, and platform users regularly. Must Have's: 1-2 years of experience managing multiple clients and/or accounts Strong interpersonal, negotiation, and communication skills. Ability to analyze market trends and develop strategies. Autonomous, self-driven, and a team player. Willingness to travel daily within the region. Must possess a valid driver's license, reliable transportation, and a good driving record. Nice to Have's: Familiarity with wholesale vehicle auctions. Experience in the automotive industry in general Knowledge of Experience with trade shows and referrals. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and rapid advancement Sound like a match? Apply Now - We can't wait to hear from you!
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: We are seeking a Dealer Solutions Executive with experience in the automotive industry. You will be part of a dynamic Sales team responsible for managing accounts and promoting the adoption of our products and services. You will be involved in managing existing users, encouraging product utilization, and providing feedback on market conditions. In this role, you will have the opportunity to use your experience in client management, sales strategies, and industry knowledge to drive success. You Are: Team-oriented. You thrive in a collaborative environment and work well with others. Customer-focused. You have excellent communication and customer service skills. Self-motivated. You can work independently with minimal supervision. Detail-oriented. You pay attention to the small details to ensure excellent outcomes. You Will: Develop and grow new and existing accounts through effective sales strategies and promotions. Travel to dealerships, assisting with the application, including training and support. Collect data and capture vehicle information for auctions on the platform. Launch new vehicle profiles on the app for dealers. Maintain strong relationships with users and partners, offering ongoing sales and technical support. Identify, manage, and follow up on leads received through various channels, ensuring efficient resolution of client account issues. Who You Will Work With: Reporting to the District Sales Manager, this role will collaborate with the Sales team, Market Sales Coordinators, and platform users regularly. Must Have's: 1-2 years of experience managing multiple clients and/or accounts Strong interpersonal, negotiation, and communication skills. Ability to analyze market trends and develop strategies. Autonomous, self-driven, and a team player. Willingness to travel daily within the region. Must possess a valid driver's license, reliable transportation, and a good driving record. Nice to Have's: Familiarity with wholesale vehicle auctions. Experience in the automotive industry in general Knowledge of Experience with trade shows and referrals. What We Offer: Competitive pay Medical, dental, and vision benefits Immediately vested RRSP with company match Paid Vacation, Personal, and Sick Time Employer-paid short-term disability, long-term disability, life insurance, and AD&D Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and rapid advancement Sound like a match? Apply Now - We can't wait to hear from you!
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company h elping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: A Buyer Experience Executive who will support and cultivate Buyer retention and growth within the buyer experience team. You will provide the level of service required of the most valued customers, exercising agility and a customer-focused attitude to ensure an exceptional experience. You will act as the personal liaison for our customers within a dedicated book of business, ensuring that expectations are set and met while accomplishing buyer goals and buyer conversion. In this role, you will need the ability to work with stakeholders at varying levels within the company independently or in coordination with the Director of Buyer Experience to resolve problems. By providing superior customer service, you ensure your accounts have the tools and information needed to utilize our software and be successful. You will bring a value-based approach to the business that ensures not just a successful transactional experience, but a long-term journey making key accounts successful. Ensuring a growing and profitable relationship with your key accounts, you will be the voice of the company and the bridge to our client's success. You Are: Customer-obsessed. You're always giving it your all when it comes to our customers. Whether it's troubleshooting or account development, you're a valued resource for the clients in your market. Flexible. Knowing that the customer's needs do not stop at 5pm, you will work in balance with your accounts to be available when they require your help. Highly skilled in negotiations and using data to help customers make good buying decisions. Well-versed in the automotive space and can act as a consultant that will impact the buyer's success rate You Will: Manage a book of our key volume accounts Execute on key Initiatives and campaigns Develop and grow the number of key account wins by executing proper sales and management strategies
Build and negotiate successful trades Provide basic training as required to clients as issues are discovered or mentioned during calls Proactively communicate and maintain excellent working relationships with Openlane users and partners Manage and update accounts within Achieve monthly sales targets Persuasively, explain to customers and prospective customers how Openlane's service can reduce customer's costs and enhance their business Who You Will Work With : Reporting to the Senior Director of Buyer Experience, this role will collaborate with the Buyer Experience Specialist team to ensure a seamless customer experience Other key interactions with our Arbitration teams. Must Haves: University degree or equivalent professional experience. 4+ years in a customer-focused, industry-specific, or account management position; preferred. Superior communication skills, able to clearly articulate ideas and concepts. Intermediate knowledge of Google Suite products. Demonstrable knowledge of CRM tools; Salesforce and Pipedrive are strongly preferred. Ability to blend sales acumen, outstanding interpersonal skills, and enthusiasm to stay flexible in a fast-paced, changing environment. What We Offer: Competitive pay Employer-paid Medical, dental, and vision benefits RRSP with company match Paid Vacation, Personal, and Sick Time Short-term disability, long-term disability, life insurance, and AD&D Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and rapid advancement Sounds like a match? Apply Now - We can't wait to hear from you!
Compensation: $25/hour . Also eligible for OPENLANE's Sales Monthly Incentive Plan (Depending on experience, skill set, qualifications, and other relevant factors.) Note: This job description in no way states or implies that these are the only duties to be performed by incumbents in this position. Employee(s) will be required to follow any other job-related instruction or duties requested by an authorized person. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. What We Offer: Competitive pay Employer-paid medical, dental, and vision benefits Immediately Vested RRSP (Canada) with company match Paid Vacation, Float, and Care Time Employer-paid Short-Term Disability, Life Insurance, and Accidental Death and Dismemberment (AD&D) Long Term Disability Robust Employee Assistance Program through Telus Health Employer paid Leap into Service Day to volunteer in your community Tuition Reimbursement for eligible programs Stock Options at a discounted rate after 6 months of continuous employment Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and rapid advancement We're Looking For: We are seeking a National Commercial Account Representative for a 12-month temporary contract with experience in efficiently managing, reporting, and scheduling the inventory and sale of vehicles through OPENLANE's platforms. As part of a National Account team, you will support the administration of assigned accounts across all 14 Vehicle Logistic Centers (VLC's) in Canada. You'll liaise with local VLC contacts to support the vehicle and personal property redemption process for repo units.
You Are: Organized. You will manage a range of accounts, ensuring customer SLA's are consistently met and manage communication flow. Collaborative. Work closely with other teams and stakeholders to identify and address concerns. Detail Oriented. Ensure sales vehicles meet account specifications. Customer-Focused. Provide prompt, courteous service and resolve customer issues in a friendly manner. Adaptable. Demonstrate flexibility in handling changing work environments. Proactive. Identify and address areas of concern, involving leadership as necessary. You Will: Coordinate the inventory and sale of commercial vehicles by: entering data into the system, managing vehicle status through portal, taking vehicles out of leasing, transmitting data to customers computer systems, selecting vehicles to be featured on the internet , generating sales agreements and determining vehicle line ups Ensure sales vehicles meet specifications by: receiving condition reports, assessing and obtaining authorization for repairs and preparing necessary work order requests Negotiate sale of pending bids as per customer service level agreements. Enter transportation and other service requests into systems. Generates/prepares reports by gathering data from computerized systems (i.e. inventory reports and sales summary). Ensuring customer satisfaction by communicating with clients; identifying & resolving issues in a timely manner; escalating to National Account Manager where appropriate. Manually or electronically entering new data in an accurate and timely manner, including vehicle information, registrations and other documents. Process process payments, file sales transactions, balance & transmit sale reports & EFT wire transfers. Respond to customer inquiries and complete the repossession/redemption process as per established procedures. Work closely with other Commercial Accounts Reps to train as backup for other accounts and ensure all customers have SLA's met. Support other administrative tasks, including sale day functions, as required. Must Haves: High school education or equivalent 1-3 Years' of related experience in account coordination Tech-savvy, and comfortable using Google Suite Strong customer service and communication skills Excellent organizational and time management skills Able to work with minimal supervision, contributing to team results Nice to Haves: Prior experience in commercial account management is a definite asset Prior experience within the automotive remarketing industry Experience with AMS, VTrace, and other OPENLANE systems Ability to identify value-added repairs and services is an asset Bilingual (English/French) Sound like a match? Apply Now - We can't wait to hear from you! Note: This job description in no way states or implies that these are the only duties to be performed by incumbents in this position. Employee(s) will be required to follow any other job-related instruction or duties requested by an authorized person. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
