Elevate the diner journey as a Product Design Director. Lead a global design team to enhance restaurants and diners' experiences through innovative solutions and stakeholder collaboration. In this senior leadership role, you will drive design quality across the Diner Platform teams. Manage a high-performing design team, mentoring designers while setting a clear vision to influence both users and businesses. Collaboration with Product, Engineering, and Research will be essential to create impactful design outcomes. Key Responsibilities: • Lead and develop a high-performing design team • Set and uphold design standards throughout the product cycle • Collaborate cross-functionally with multiple departments • Create and communicate design vision effectively • Identify and resolve process friction with UX leadership Requirements: • Proven hands-on product design experience with a strong portfolio • Exceptional visual design skills and systems thinking • Strong strategic communication and stakeholder management • Track record of developing and motivating design teams • Passion for the restaurant industry and marketplace products Shape memorable dining experiences by leading design innovation, driving quality, and fostering team growth in a collaborative environment. #J-18808-Ljbffr
Director, Product Design (TMS & Private Dining) Toronto, Canada With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world‑class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. As the Director of Product Design, you will lead design for our table management system and private dining teams. You will manage a global team of talented product designers and collaborate closely with product managers, engineering, research, data science, design systems, brand design, and more to ensure we’re delivering value to our customers and creating experiences that will meaningfully impact restaurants and diners worldwide. In this role you’ll be an influential partner embedded in our UX team, pairing closely with product development colleagues and leaders to optimize our processes, improving ways of working together, overseeing design quality and creating space for innovation, and ensuring that your direct reports are challenged and supported along their career growth journey. Responsibilities Lead product design for the table management system and private dining teams. Manage a global design team, driving growth, motivation, and career goals. Collaborate with product managers, engineering, research, data science, design systems, and brand design to deliver impactful user experiences. Own design quality, establish and enforce design standards and best practices across native apps and web experiences. Apply data‑driven decision making and stakeholder management to align with business, users, and cross‑functional teams. Champion systems thinking, analytical, and problem‑solving skills to iteratively improve products. Create and evangelize a vision, develop comprehensive plans, and execute through your team. Communicate effectively through storytelling, presentations, and written content. Demonstrate critical thinking, collaboration, and feedback culture. Reflect continuously on personal and team growth. Qualifications Hands‑on experience in product design and a deep understanding of user experience practices. Proven track record in growing designers and design managers, motivating them and helping them achieve their career goals. Deep expertise in native apps and web experiences, with mastery of nuances and best practices for each platform. Extensive experience designing for B2B or ambiguous spaces. Data‑driven mindset and consistent use of data to inform decisions. High skill in stakeholder management and consensus building across disciplines. Strong systems‑thinking, analytical, problem‑solving, and interpretation skills. Ability to create and evangelize a vision, and develop comprehensive plans to bring that vision to life. Great storyteller with effective verbal and written communication, including presentations to internal audiences. Critical thinking: balanced, kind, and standing by convictions. Highly collaborative, valuing feedback and input from others. Commitment to introspection and continuous improvement. What else would make you stand out? Experience in the restaurant industry and/or a passion for food and dining. Experience working on dual‑market products. Benefits and Perks Work from (almost) anywhere for up to 20 days per year. Company‑paid therapy sessions through SpringHealth. Company‑paid subscription to Headspace. Annual company‑wide week off a year. Paid parental leave. Generous paid vacation + time off for your birthday. Access to thousands of on‑demand e‑learnings. Travel discounts. Employee Resource Groups. Income protection and life assurance. Employee Assistance Program. Pension plan contributions. Discounted gym membership. Bike2Work. Season ticket loan. Social events & Thursday happy hours. Free lunch 2 days per week. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve — fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations. #J-18808-Ljbffr
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. We’re looking for a Director of Product Design to lead design across our Diner Platform teams. This is a senior leadership role with great scope: you’ll manage a global team of 9 (with 2 direct reports), and work in close partnership with Product, Engineering, Research, Data Science, Design Systems, and Brand to deliver experiences that meaningfully move the needle for restaurants and diners worldwide. You’ll be a key voice within our UX leadership team — shaping how we work, raising the quality bar, creating space for innovation, and investing in the growth of your team. This role reports directly to the Vice President of Product Design & Research. What you’ll do Lead and grow a high‑performing design team — manage, mentor, and develop designers and design managers, helping them do their best work and advance their careers Set and drive design quality — own the standard for what great looks like across your product area, from early concept through shipping Partner cross‑functionally — collaborate with Product, Engineering, and Research to align on direction, build consensus, and deliver outcomes that serve users and the business Create and communicate vision — define a compelling design direction for your teams and make it legible to stakeholders through clear storytelling and strong presentations Improve how we work — identify friction in our processes and actively partner with UX and product development leadership to fix it Use data to drive decisions — bring a rigorous, evidence‑informed approach to design choices at every level What we need Design craft and leadership: Hands‑on product design experience with a strong portfolio demonstrating impact at scale. Deep expertise in both native apps and web experiences — you understand the nuances of each platform. Exceptional visual design skills and strong systems thinking. Strategic and communication skills: Skilled at stakeholder management and building alignment across multiple teams and levels. A strong storyteller — you can develop and deliver compelling presentations to executive audiences. A critical thinker who can hold their own in a debate while remaining open, curious, and kind. Experience in B2B design or other complex, ambiguous product spaces. People leadership: A proven track record of growing designers and design managers — you know how to motivate people, unlock their potential, and support their career goals. Collaborative by nature; you give and receive feedback well and build trust across disciplines. Growth mindset: Data‑driven and intellectually honest. Committed to continuous improvement — for yourself, your team, and our products. Experience in or genuine passion for the restaurant industry and food culture Experience designing dual‑sided or marketplace products Benefits and Perks Work from (almost) anywhere for up to 20 days per year Focus on mental health and well‑being: Company‑paid therapy sessions through SpringHealth Company‑paid subscription to Headspace Annual company‑wide week off a year - the whole team fully recharges (and returns without a pile‑up of work!) Paid parental leave Generous paid vacation + time off for your birthday Focus on your career growth: Development Dollars Leadership development Access to thousands of on‑demand e‑learnings Travel Discounts Employee Resource Groups 20 days of paid time off Private health and dental insurance Life and Disability insurance Note for MA applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States based role is $220,000-$275,000. We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant. At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we’re building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations. As set forth in OpenTable’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: #J-18808-Ljbffr
Director, Product Design - Hospitality & Restaurant Platform Toronto, Canada With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world‑class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. We’re looking for a Director of Product Design to lead design across our Hospitality & Restaurant Platform teams. This is a senior leadership role with great scope: you’ll manage a global team of 9 (with 2 direct reports), and work in close partnership with Product, Engineering, Research, Data Science, Design Systems, and Brand to deliver experiences that meaningfully move the needle for restaurants and diners worldwide. You’ll be a key voice within our UX leadership team – shaping how we work, raising the quality bar, creating space for innovation, and investing in the growth of your team. This role reports directly to the Vice President of Product Design & Research. What you’ll do Lead and grow a high‑performing design team – manage, mentor, and develop designers and design managers, helping them do their best work and advance their careers. Set and drive design quality – own the standard for what great looks like across your product area, from early concept through shipping. Partner cross‑functionally – collaborate with Product, Engineering, and Research to align on direction, build consensus, and deliver outcomes that serve users and the business. Create and communicate vision – define a compelling design direction for your teams and make it legible to stakeholders through clear storytelling and strong presentations. Improve how we work – identify friction in our processes and actively partner with UX and product development leadership to fix it. Use data to drive decisions – bring a rigorous, evidence‑informed approach to design choices at every level. What we need Design craft and leadership: Hands‑on product design experience with a strong portfolio demonstrating impact at scale. Deep expertise in both native apps and web experiences – you understand the nuances of each platform. Exceptional visual design skills and strong systems thinking. Strategic and communication skills: Skilled at stakeholder management and building alignment across multiple teams and levels. A strong storyteller – you can develop and deliver compelling presentations to executive audiences. A critical thinker who can hold their own in a debate while remaining open, curious, and kind. Experience in B2B design or other complex, ambiguous product spaces. People leadership: A proven track record of growing designers and design managers – you know how to motivate people, unlock their potential, and support their career goals. Collaborative by nature; you give and receive feedback well and build trust across disciplines. Growth mindset: Data‑driven and intellectually honest. Committed to continuous improvement – for yourself, your team, and our products. Experience in or genuine passion for the restaurant industry and food culture. Experience designing dual‑sided or marketplace products. Benefits and Perks Work from (almost) anywhere for up to 20 days per year Focus on mental health and well‑being: Company‑paid therapy sessions through SpringHealth Company‑paid subscription to Headspace Annual company‑wide week off a year – the whole team fully recharges (and returns without a pile‑up of work!) Paid parental leave Generous paid vacation + time off for your birthday Focus on your career growth: Development Dollars Leadership development Access to thousands of on‑demand e‑learnings Travel Discounts Employee Resource Groups 20 days of paid time off Private health and dental insurance Life and Disability insurance We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant. At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications – via calls, Slack messages, or emails – outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations. #J-18808-Ljbffr
A leading restaurant technology company in Toronto seeks a Director of Product Design to guide a talented design team focused on enhancing hospitality experiences. This role demands strategic leadership, exceptional design skills, and the ability to collaborate with diverse teams, driving impactful outcomes. The ideal candidate will have significant experience in product design, particularly in dual-sided platforms, and a genuine passion for the restaurant industry. Flexible work arrangements and numerous benefits are offered, including paid parental leave and mental health initiatives. #J-18808-Ljbffr
A leading online restaurant reservation platform is looking for a Director of Product Design in Toronto. In this role, you will lead design efforts for the table management system and private dining teams while overseeing a global design team. Collaborating with product managers and engineers, your focus will include optimizing processes, ensuring design quality, and driving innovation. The ideal candidate has extensive experience in product design and a thorough understanding of user experience practices, making a significant impact on restaurants and diners worldwide. #J-18808-Ljbffr
A leading technology firm in hospitality seeks a Director of Product Design to lead a global design team and ensure high design quality across platforms. This senior role involves collaboration with cross-functional teams to create compelling design visions. Candidates must have a strong design portfolio and experience in people leadership. The firm promotes a culture of inclusion and offers flexible work arrangements, competitive salary, and various health benefits. #J-18808-Ljbffr
A leading restaurant technology company seeks a Director of Product Design to lead and mentor a global design team. This pivotal role demands exceptional design skills and the ability to innovate within cross-functional partnerships. Responsibilities include setting design standards, defining vision, and improving workflows. Successful candidates must possess a strong background in product design and stakeholder management, with a commitment to continuous improvement and a passion for the restaurant industry. #J-18808-Ljbffr
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world‑class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. We’re looking for a Director of Product Design to lead design across our Hospitality & Restaurant Platform teams. This is a senior leadership role with great scope: you’ll manage a global team of 9 (with 2 direct reports), and work in close partnership with Product, Engineering, Research, Data Science, Design Systems, and Brand to deliver experiences that meaningfully move the needle for restaurants and diners worldwide. You’ll be a key voice within our UX leadership team — shaping how we work, raising the quality bar, creating space for innovation, and investing in the growth of your team. This role reports directly to the Vice President of Product Design & Research. What You’ll Do Lead and grow a high‑performing design team — manage, mentor, and develop designers and design managers, helping them do their best work and advance their careers Set and drive design quality — own the standard for what great looks like across your product area, from early concept through shipping Partner cross‑functionally — collaborate with Product, Engineering, and Research to align on direction, build consensus, and deliver outcomes that serve users and the business Create and communicate vision — define a compelling design direction for your teams and make it legible to stakeholders through clear storytelling and strong presentations Improve how we work — identify friction in our processes and actively partner with UX and product development leadership to fix it Use data to drive decisions — bring a rigorous, evidence‑informed approach to design choices at every level What We Need Design craft and leadership: Hands‑on product design experience with a strong portfolio demonstrating impact at scale. Deep expertise in both native apps and web experiences — you understand the nuances of each platform. Exceptional visual design skills and strong systems thinking. Strategic and communication skills: Skilled at stakeholder management and building alignment across multiple teams and levels. A strong storyteller — you can develop and deliver compelling presentations to executive audiences. A critical thinker who can hold their own in a debate while remaining open, curious, and kind. Experience in B2B design or other complex, ambiguous product spaces. People leadership: A proven track record of growing designers and design managers — you know how to motivate people, unlock their potential, and support their career goals. Collaborative by nature; you give and receive feedback well and build trust across disciplines. Growth mindset: Data‑driven and intellectually honest. Committed to continuous improvement — for yourself, your team, and our products. Bonus points Experience in or genuine passion for the restaurant industry and food culture Experience designing dual‑sided or marketplace products Benefits And Perks Work from (almost) anywhere for up to 20 days per year Focus on mental health and well‑being: Company‑paid therapy sessions through SpringHealth Company‑paid subscription to Headspace Annual company‑wide week off a year - the whole team fully recharges (and returns without a pile‑up of work!) Paid parental leave Generous paid vacation + time off for your birthday Paid volunteer time Focus on your career growth: Development Dollars Leadership development Access to thousands of on‑demand e‑learnings Travel discounts Employee Resource Groups 20 days of paid time off Private health and dental insurance Life and Disability insurance We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant. Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications – via calls, Slack messages, or emails – outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we are bringing different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations. #J-18808-Ljbffr
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world‑class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
About the role
Core Accounting & Reporting
Financial Close: Lead and drive the month‑end close for key areas (including marketing and fixed assets), ensuring the completeness and accuracy of the US GAAP general ledger and timely reconciliation completion.
Drive Financial Clarity: Provide insightful monthly and quarterly P&L and balance sheet flux analysis and commentary for senior stakeholders, providing critical visibility upwards by clearly articulating key drivers, risks, and one‑off items.
Ensure Technical Integrity: Perform critical technical reviews and evaluations of commercial contracts (such as marketing agreements), applying strong technical accounting judgment with a balanced commercial perspective.
Act as Subject Matter Expert: Serve as a trusted resource by responding to ad‑hoc queries with clear, consistent, and well‑supported explanations across your areas of ownership.
Champion Process Improvement & Innovation
Transform Processes: Champion continuous improvement initiatives, identifying and driving opportunities to simplify, streamline, and automate close processes, including the appropriate use of AI tools.
Standardize Operations: Partner with the Centre of Excellence (COE) team to transition, standardize, and maintain recurring reconciliations and close tasks, ensuring consistency and a robust control environment.
Partner with the Business
Be a Strategic Partner: Work closely with business and functional partners to develop a deep commercial awareness, providing observations and recommendations that ensure efficient processes and a strong internal control framework.
Collaborate Cross‑Functionally: Collaborate with the Consolidation & Reporting, Finance Operations, and Tax teams to provide comprehensive impacts and considerations for key areas.
Lead & Develop the Team
Leadership: Lead, coach, and develop one direct report, and support the wider brand accounting and COE teams.
Build Capability: Provide day‑to‑day direction, coaching, and support to junior team members and COE preparers, helping to build their capability and ownership over time.
Foster Communication: Coordinate effectively across multiple time zones (US, Europe, India, APAC) and foster a culture of transparent communication, normalizing timely and informal feedback to empower and develop the team.
Qualifications and Experience
Fully‑qualified accountant (e.g. ACA, ACCA, CPA, CA or equivalent), or equivalent strong experience in financial accounting.
Solid experience in financial accounting / GL roles, including ownership of month‑end close, reconciliations, and process improvement for key balance sheet and P&L areas.
Experience working with or alongside a shared service / COE model, including supporting process transitions and ongoing governance, is a plus.
Skills & ways of working
Strong technical grounding in US GAAP / IFRS and good accounting judgement on day‑to‑day issues.
Ability to standardize and document processes and to use data and systems to support reconciliations and analysis.
Clear, concise communicator, able to explain accounting topics and reconciliation outcomes to both finance and non‑finance partners.
Proactive, organized, and comfortable managing multiple deadlines in a fast‑moving environment.
Curious, hands‑on and solution focussed, equally at ease in the detail and looking at the big picture.
Embrace change and strive to continuously improve the way we work and collaborate with each other, both within finance and the wider business.
Benefits and Perks
Work from (almost) anywhere for up to 20 days per year
Focus on mental health and wellbeing:
Company‑paid therapy sessions through SpringHealth
Company‑paid subscription to Headspace
Annual company‑wide week off a year - the whole team fully recharges (and returns without a pile‑up of work!)
Paid parental leave
Generous paid vacation + time off for your birthday
Focus on your career growth:
Access to thousands of on‑demand e‑learnings
Travel Discounts
Employee Resource Groups
20 days of paid time off
Private health and dental insurance
Life and Disability insurance
The expected range of compensation for this position based in Toronto, Canada, including commission and/or bonuses, is
$131,000 - $155,000
CAD. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus.
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
#J-18808-Ljbffr
