A luxury retail boutique in Toronto is seeking a Managing Director to lead their operations and drive growth in a client-focused environment. This senior role involves overseeing multi-channel performance and managing a dedicated team. Candidates should have over 8 years of experience in luxury retail and exhibit strong leadership and commercial skills. This position offers performance-based compensation, making a significant impact on business success. #J-18808-Ljbffr
Luxury Private Client Retail | Toronto (On-site) Originalluxury is a Toronto-based luxury boutique operating a VIP private shopping and appointment-only model, serving high-value clients across in-store, virtual, and digital channels. We are seeking a Managing Director / Boutique Director to lead performance, execution, and growth as we scale a modern, client-driven luxury business. The Role This is a senior operating leadership role with full accountability for commercial performance across multiple channels. You will lead and coordinate a dedicated team, supported by internal specialists and remote partners. You will work closely with the founding family on brand vision and buying strategy, while independently owning day-to-day execution and results. Channels Under Your Leadership You will oversee and manage teams and specialists across the following channels: VIP private shopping (in-store & virtual) Boutique showroom operations E-commerce platform (with a dedicated remote manager) Digital marketing & client communication channels (social media, CRM, WhatsApp, email, campaigns) Key Responsibilities Own revenue targets across private client, boutique, and online channels Lead and manage: VIP Private Shoppers Operations Manager Digital Marketing & Social Media Manager Remote E-commerce & Performance Marketing partner Ensure alignment between sales, marketing, and operations Drive inventory turnover, pricing, and sell-through strategy Maintain luxury service standards and brand consistency Deliver clear weekly and monthly performance reporting Who You Are 8+ years experience in luxury retail or premium lifestyle brands Proven leadership of multi-channel retail teams Strong commercial and inventory management skills Confident, structured decision-maker Comfortable working with founders and leading independently Menswear experience: preferred but not mandatory Why Join Originalluxury Clear authority and decision-making ownership Dedicated team and specialist support Direct impact on growth and performance Performance-based compensation with upside Opportunity to build a best-in-class private client luxury model Location Toronto / GTA (on-site) Compensation Competitive base + performance bonus #J-18808-Ljbffr
Company Overview
OriginalLuxury Inc. is dedicated to introducing exclusive and sophisticated fashion brands to Canada. With over 20 years of experience, we focus on providing the highest quality fabrics, designs, and craftsmanship, ensuring only the finest products meet our standards. Known for our passion and commitment to excellence, we offer a diverse selection of premium styles, designs, and materials. Every item in our store reflects perfection in quality and detail.
Role OverviewThe Fashion Retail Logistics & Operations Manager will oversee all back-of-house operations, ensuring accuracy, structure, and scalability across inventory, fulfillment, and vendor management.Working closely with the Managing Director, this individual will implement professional systems and processes to support current operations and the transition to a flagship retail environment.
Key Responsibilities• Lead full-cycle inventory control and stock governance • Implement and maintain structured operational systems and reporting • Oversee receiving, quality control, and vendor coordination • Ensure disciplined stock movement and accurate fulfillment • Establish and document operational SOPs aligned with luxury standards • Support private client activations and retail events • Prepare operational infrastructure for flagship retail execution • Maintain accuracy, discretion, and operational excellence at all times • Fraud Prevention
Performance Focus• Inventory accuracy and turnover • Operational efficiency and process discipline • Reduced discrepancies and improved stock visibility • Scalable systems suitable for flagship retail operations • Reliable, data-driven reporting
Ideal Candidate Profile• 5+ years of experience in fashion retail operations or logistics • Strong knowledge of inventory systems and operational controls • Experience in fashion, luxury retail environments preferred • Highly organized, structured, and process-driven • Comfortable working in a fast-evolving growth environment • Strong communication skills and cross-functional collaboration
Why Join Originalluxury• Opportunity to build and professionalize operations ahead of flagship opening • Direct collaboration with senior leadership • Meaningful impact on long-term retail growth strategy • Position yourself within a scaling luxury retail platform
Location: Mississauga/Toronto (On-Site)Compensation: $60,000 base salary plus performance bonusConfidential inquiries and applications are welcome.
Company Overview
OriginalLuxury Inc. is dedicated to introducing exclusive and sophisticated fashion brands to Canada. With over 20 years of experience, we focus on providing the highest quality fabrics, designs, and craftsmanship, ensuring only the finest products meet our standards. Known for our passion and commitment to excellence, we offer a diverse selection of premium styles, designs, and materials. Every item in our store reflects perfection in quality and detail.
Role OverviewThe Fashion Retail Logistics & Operations Manager will oversee all back-of-house operations, ensuring accuracy, structure, and scalability across inventory, fulfillment, and vendor management.Working closely with the Managing Director, this individual will implement professional systems and processes to support current operations and the transition to a flagship retail environment.
Key Responsibilities• Lead full-cycle inventory control and stock governance • Implement and maintain structured operational systems and reporting • Oversee receiving, quality control, and vendor coordination • Ensure disciplined stock movement and accurate fulfillment • Establish and document operational SOPs aligned with luxury standards • Support private client activations and retail events • Prepare operational infrastructure for flagship retail execution • Maintain accuracy, discretion, and operational excellence at all times • Fraud Prevention
Performance Focus• Inventory accuracy and turnover • Operational efficiency and process discipline • Reduced discrepancies and improved stock visibility • Scalable systems suitable for flagship retail operations • Reliable, data-driven reporting
Ideal Candidate Profile• 5+ years of experience in fashion retail operations or logistics • Strong knowledge of inventory systems and operational controls • Experience in fashion, luxury retail environments preferred • Highly organized, structured, and process-driven • Comfortable working in a fast-evolving growth environment • Strong communication skills and cross-functional collaboration
Why Join Originalluxury• Opportunity to build and professionalize operations ahead of flagship opening • Direct collaboration with senior leadership • Meaningful impact on long-term retail growth strategy • Position yourself within a scaling luxury retail platform
Location: Mississauga/Toronto (On-Site)Compensation: $60,000 base salary plus performance bonusConfidential inquiries and applications are welcome.
