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OSL Retail Services
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  • Data Engineer  

    - Not Specified

    It's an exciting time to be at OSL Retail Services, working for a people focused company that's at the top of its game. The momentum we've generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights. And we're on the lookout for talented people who share our vision and values and want to join us in this journey. At OSL, our culture is our foundation. Passionate employees, great customer service and long-term relationships are all built upon that foundation. We value people, passion, honesty, respect, and integrity.
    The Company: OSL was established in 2012 in Mississauga, Ontario, to provide clients with customized designed sales solutions in retail, direct sales, merchandising and customer acquisition.
    About the role: Reporting to the Manager, Data Systems, the Data Engineer is responsible for developing and maintaining business intelligence solutions, crafting, and executing queries up request for data and presenting information through reports and visualization. OSL is a collaborative, fast paced and innovative company, to be successful in this role you must thrive in a fast-moving, ever-changing environment.
    What you'll do: Translate business needs to technical specifications Design, build and automate data flows Maintain and support data workflows Create tools to store data, example OLAP cubes Conduct unit testing and troubleshooting via interpretation of error logs Evaluate and improve existing Data systems Collaborate with teams to integrate systems Develop and execute database queries and conduct analyses Create visualizations and reports for requested projects Develop and update technical documentation Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy Excellent organizational skills Strong written and verbal communication skills
    What you've done: Experience working with Postgres Database Proven experience as a Data Developer, analyst, engineer, or Data Scientist Background in data warehouse design, dimensional modeling, and data mining In-depth understanding of database management systems and ETL (Extract, Transform, Load) frameworks. Experience with Apache Airflow and Spark Experience with RDBMS i.e., creating complex SQL queries, SQL Server Reporting Services (SSRS) and SQL Server Integration Services (SSIS) Knowledge of and experience with different data sources (SQL and NoSQL), programming (Python or R), XML, REST API and JavaScript Experience and comfort working with open-source tooling Linux OS background would be an added advantage Analytical mind with a problem-solving aptitude BSc/BA in Computer Science, Engineering, or relevant field and or relevant knowledge with experience Familiarity with data visualization tools Proven abilities to take initiative and be innovative and collaborative. Positive and supportive tone, attitude, and work ethic
    What's in it for you: Competitive base salary $70-85K +bonus RRSP matching program Vacation plus additional flex days Comprehensive health, dental and life benefits Training and development opportunities to grow your career Named one of Canada's Best Managed Companies A supportive workplace culture and work environment Employee development programs
    Next Steps: Step 1: If your profile is a match, we will invite you for a first conversation with the recruiter. Step 2: The next step is an in-person conversation with the hiring manager. Step 3: The final step is a conversation with the hiring Director.
    If this sounds like you and you're excited to be a member of our team, please apply now.
    We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check.
    Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
    OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.

  • Data Engineer  

    It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights. And we’re on the lookout for talented people who share our vision and values and want to join us in this journey. At OSL, our culture is our foundation. Passionate employees, great customer service and long-term relationships are all built upon that foundation. We value people, passion, honesty, respect, and integrity.
    The Company: OSL was established in 2012 in Mississauga, Ontario, to provide clients with customized designed sales solutions in retail, direct sales, merchandising and customer acquisition.
    About the role: Reporting to the Manager, Data Systems, the Data Engineer is responsible for developing and maintaining business intelligence solutions, crafting, and executing queries up request for data and presenting information through reports and visualization. OSL is a collaborative, fast paced and innovative company, to be successful in this role you must thrive in a fast-moving, ever-changing environment.
    What you’ll do: Translate business needs to technical specifications Design, build and automate data flows Maintain and support data workflows Create tools to store data, example OLAP cubes Conduct unit testing and troubleshooting via interpretation of error logs Evaluate and improve existing Data systems Collaborate with teams to integrate systems Develop and execute database queries and conduct analyses Create visualizations and reports for requested projects Develop and update technical documentation Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy Excellent organizational skills Strong written and verbal communication skills
    What you’ve done: Experience working with Postgres Database Proven experience as a Data Developer, analyst, engineer, or Data Scientist Background in data warehouse design, dimensional modeling, and data mining In-depth understanding of database management systems and ETL (Extract, Transform, Load) frameworks. Experience with Apache Airflow and Spark Experience with RDBMS i.e., creating complex SQL queries, SQL Server Reporting Services (SSRS) and SQL Server Integration Services (SSIS) Knowledge of and experience with different data sources (SQL and NoSQL), programming (Python or R), XML, REST API and JavaScript Experience and comfort working with open-source tooling Linux OS background would be an added advantage Analytical mind with a problem-solving aptitude BSc/BA in Computer Science, Engineering, or relevant field and or relevant knowledge with experience Familiarity with data visualization tools Proven abilities to take initiative and be innovative and collaborative. Positive and supportive tone, attitude, and work ethic
    What’s in it for you: Competitive base salary $70-85K +bonus RRSP matching program Vacation plus additional flex days Comprehensive health, dental and life benefits Training and development opportunities to grow your career Named one of Canada’s Best Managed Companies A supportive workplace culture and work environment Employee development programs
    Next Steps: Step 1: If your profile is a match, we will invite you for a first conversation with the recruiter. Step 2: The next step is an in-person conversation with the hiring manager. Step 3: The final step is a conversation with the hiring Director.
    If this sounds like you and you’re excited to be a member of our team, please apply now.
    We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check.
    Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
    OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.

  • Directrice ou directeur, relations gouvernementales et politique  

    - Toronto
    -

    With over $1Billion in loans funded, our client has helped hard-working Canadians with personalized money solutions with more flexibility than traditional banks across both its retail and digital channels. They are a member of the Canadian Consumer Finance Association , fully licensed lender with 110+ branches across Ontario. The company believes their customers deserve clear, understandable loan terms and therefore encourage fair and fully disclosed lending practices. The company is on a National growth path, working to digitize the end to end consumer lending experience. About The Role : The successful candidates will play an instrumental role assisting with the development of the company's strategy to enhance its Credit Scoring capabilities and exponentially grow its consumer loan portfolio, in branch and digital. This role will support the development, enhancement and monitoring of all credit scores used in the entire lifecycle of credit : Acquisitions, Adjudication, Credit Limit Assignment, Portfolio Management, Collections, Fraud, Loss Forecasting. The successful candidate will bring strong statistical knowledge and experience in a credit risk environment with a proven track record of working with other business leaders from across the organization to drive analytically based strategies. Qualifications : 5+ years of experience within consumer lending environment Experience building predictive models, regression modeling , credit modelling for auto adjudication, decision trees, logistics regression, etc. Experience with R, Matlab, Python or Base SAS. Demonstrated understanding of credit scores and, their use in business strategies, post implementation use, and monitoring Knowledge of automated decision engines (helped automating decision engines for different clients) Strong project management and communication skills Proven analytical and conceptual thinker who can adapt to a rapidly changing environment Demonstrated ability in working within team and collaborating with multiple stakeholders to understand issues and solve problems Ability to distill and communicate complex analytic recommendations to both technical and non-technical stakeholders, both orally and in written presentations Educational backgrounds in Applied Statistics, Computer Science, Risk Management, Financial Engineering, Statistical Modelling #J-18808-Ljbffr

  • Retail Trainer  

    - Montréal

    Samsung and OSL have partnered to operate the National Field Sales and Training Team for Samsung in Canada. Samsung is a global leader in technology, opening new possibilities for people everywhere. We want people to join our team who are excited about Samsung products and services and want to share their knowledge and journey with others. This is a place where you can become a world-leading expert in your field and take your career to new heights! It's an exciting time to be at OSL Retail Services, working for a people focused company that's at the top of its game. The momentum we've generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights.
    The Position: The Bilingual Retail Trainer will be responsible for the facilitation of engaging learning experiences through online and face-to-face training sessions. With direction from the Manager, Retail and Learning Strategies, the Trainer will be responsible for providing the Field Team with stellar sales skills training leveraging a mix of sales methodologies and processes.
    What you're responsible for: Supporting the field team through knowledge and soft skills training Working in collaboration with the Events Coordinator to organize both online and in-person training events with our partners Collaboration with our Instructional Design team to build engaging training content Collaborating with all stakeholders to ensure the training material is tailored to the immediate audience Supporting and leading the planning, execution and delivery of multiple projects, balancing competing priorities and timelines Utilizing project management tools to track project milestones, deliverables and timelines Demonstrating compliance and training excellence through updates and regular reporting Liaising with internal and external clients on reporting needs to find effective solutions Assisting with new project opportunities to identify reporting and data system requirements Creating and building relationships with our partners for future collaboration with events and sessions Verifying French training content deployed to Field Team and Partners Supporting the Ambassador Program Manager in deployment and management of the Samsung Elite Ambassador Program in Quebec and Nationally
    To be successful: Demonstrate a superior command of both English and French (Quebecois), with advanced proficiency in written and verbal communication Excellent knowledge of training methods, as well as organizational change management expertise Excellent knowledge of Sales processes and skills Excellent organizational and project management skills Experience in the wireless or electronics/technology industry is an asset Experience in facilitating groups, in-person and online, using engagement tools (polling, gamification) Strong working proficiency in Webex, MS Teams, and other online training vehicles Strong working proficiency in Microsoft PowerPoint, Word and Excel is required Ability to write effective copy, instructional text, audio scripts/video scripts Experience with video creation considered an asset
    To join our team: Bachelor's Degree in a related field, such as education, organizational development, human resources, business administration, communications, etc. is an asset 3+ years' experience working in training delivery, teaching, coaching and/or facilitation experience Must possess the ability to proactively build strong relationships within a diverse organization Must possess exceptional attention to detail and the ability to manage multiple on-going priorities Superior organizational and planning skills are required Excellent communication skills, both written and oral in English and French
    What we offer: A competitive base salary of $70-75K plus bonuses and other perks Car Allowance + Gas Vacation plus additional flex days Comprehensive benefits Training and development opportunities to grow your career with one of Canada's Best Managed Companies A supportive workplace culture and work environment
    If this sounds like you and you're excited to be a member of our team, please apply now.
    We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check.
    Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
    OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.

  • Retail Trainer  

    - Montreal

    Samsung and OSL have partnered to operate the National Field Sales and Training Team for Samsung in Canada. Samsung is a global leader in technology, opening new possibilities for people everywhere. We want people to join our team who are excited about Samsung products and services and want to share their knowledge and journey with others. This is a place where you can become a world-leading expert in your field and take your career to new heights! It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights.
    The Position: The Bilingual Retail Trainer will be responsible for the facilitation of engaging learning experiences through online and face-to-face training sessions. With direction from the Manager, Retail and Learning Strategies, the Trainer will be responsible for providing the Field Team with stellar sales skills training leveraging a mix of sales methodologies and processes.
    What you’re responsible for: Supporting the field team through knowledge and soft skills training Working in collaboration with the Events Coordinator to organize both online and in-person training events with our partners Collaboration with our Instructional Design team to build engaging training content Collaborating with all stakeholders to ensure the training material is tailored to the immediate audience Supporting and leading the planning, execution and delivery of multiple projects, balancing competing priorities and timelines Utilizing project management tools to track project milestones, deliverables and timelines Demonstrating compliance and training excellence through updates and regular reporting Liaising with internal and external clients on reporting needs to find effective solutions Assisting with new project opportunities to identify reporting and data system requirements Creating and building relationships with our partners for future collaboration with events and sessions Verifying French training content deployed to Field Team and Partners Supporting the Ambassador Program Manager in deployment and management of the Samsung Elite Ambassador Program in Quebec and Nationally
    To be successful: Demonstrate a superior command of both English and French (Quebecois), with advanced proficiency in written and verbal communication Excellent knowledge of training methods, as well as organizational change management expertise Excellent knowledge of Sales processes and skills Excellent organizational and project management skills Experience in the wireless or electronics/technology industry is an asset Experience in facilitating groups, in-person and online, using engagement tools (polling, gamification) Strong working proficiency in Webex, MS Teams, and other online training vehicles Strong working proficiency in Microsoft PowerPoint, Word and Excel is required Ability to write effective copy, instructional text, audio scripts/video scripts Experience with video creation considered an asset
    To join our team: Bachelor’s Degree in a related field, such as education, organizational development, human resources, business administration, communications, etc. is an asset 3+ years’ experience working in training delivery, teaching, coaching and/or facilitation experience Must possess the ability to proactively build strong relationships within a diverse organization Must possess exceptional attention to detail and the ability to manage multiple on-going priorities Superior organizational and planning skills are required Excellent communication skills, both written and oral in English and French
    What we offer: A competitive base salary of $70-75K plus bonuses and other perks Car Allowance + Gas Vacation plus additional flex days Comprehensive benefits Training and development opportunities to grow your career with one of Canada’s Best Managed Companies A supportive workplace culture and work environment
    If this sounds like you and you’re excited to be a member of our team, please apply now.
    We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check.
    Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
    OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.

  • Senior Financial Analyst  

    - Mississauga

    It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights. And we’re on the lookout for talented people who share our vision and values and want to join us in this journey.
    The Company: OSL was established in 2012 in Mississauga, Ontario, to provide clients with customized designed sales solutions in retail, direct sales, merchandising and customer acquisition. At OSL, our culture is our foundation. Passionate employees, great customer service and long-term relationships are all built upon that foundation. We value people, passion, honesty, respect, and integrity. Our Vision, to be the premier sales organization in North America by 2025, enriching the lives of all people and the communities we live in. Our Values, Belonging, Collaboration, Responsibility, Passion, Over Achievement, Innovation.
    The Role: Reporting to the Director Finance, the Senior Financial Analyst is a key contributor to the finance team providing exceptional planning, analytical, and reporting support. As a Senior Financial Analyst, you are responsible for providing oversight and reporting associated with a business unit, retail client programs, as well as our project initiatives. This position is fluid and will provide the right individual with the opportunity to grow with the company and take on new challenges.
    What you’ll do: Perform financial reporting, ad-hoc business analyses, and financial modeling Facilitate financial review meetings with business groups and work with business managers to ensure effective finance and cost management Work closely with the business managers to drive operational efficiency Manage the financial planning and analysis effort, using the key input levers to the business Develop ad hoc business analysis and present recommendations to senior management on strategic decisions and planned future initiatives Establish and maintain operating and business metrics You will also be accountable for the accounting duties and recording of financial operations
    What you’ve done: University degree or College diploma in Business, Finance, Accounting CPA in progress or completed CPA preferred Minimum of 3+ years in a finance and/or analysis role Comfortable in a fast paced, high growth, dynamic environment Excellent analytical and problem-solving skills accompanied with a strong business acumen Driven and results oriented with the ability to take initiatives, prioritize and manage multiple tasks Effective relationship builder with superior interpersonal and communication skills, and the ability to deal with people at all levels of the organization in a professional and competent manner Advanced Excel skills and working knowledge of Dynamics NAV are an asset
    What’s in it for you: Competitive base salary plus bonuses and other perks Vacation plus additional flex days RRSP Matching Program Comprehensive benefits Training and development opportunities to grow your career Named one of Canada’s Best Managed Companies A supportive workplace culture and work environment

    If this sounds like you and you’re excited to be a member of our team, please apply now.
    We thank all interested applicants; however, only qualified candidates will be contacted. This position requires the successful completion of a criminal background check.
    Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
    OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.

  • Business Intelligence Analyst  

    - Mississauga

    It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights. And we’re on the lookout for talented people who share our vision and values and want to join us in this journey. At OSL, our culture is our foundation. Passionate employees, great customer service and long-term relationships are all built upon that foundation. We value people, passion, honesty, respect, and integrity.
    The Company: OSL was established in 2012 in Mississauga, Ontario, to provide clients with customized designed sales solutions in retail, direct sales, merchandising and customer acquisition.
    About the role: Reporting to the Analytics Manager, the Business Intelligence Analyst is a skilled analytical professional who has significant hands-on experience with analysis, reporting, and dashboarding. You will be responsible for creating and developing metrics, identifying opportunities in the business, and shaping the vision for reporting and analysis at OSL.
    What you’ll do: Acquire data from primary or secondary data sources and build/maintain ETL workflows and dashboards Filter and clean data by reviewing reports and performance indicators to locate and correct problems and validate data accuracy Identify, analyze, and interpret trends in complex data sets and provide easily digestible reports and actionable business insights Examine reporting relationships to increase end-user productivity, availability, and accuracy Work with management to prioritize business and information needs Locate and define new process improvement opportunities Assist in identifying opportunities in business and works to produce impactful analysis Liaise with internal and external clients on reporting needs to find effective solutions Develop and build datasets using SQL/ETL tools and create automated dashboards and alerts Support the team by creating reports - ad hoc or routine - and dashboards
    What you’ve done: 3+ years BI experience Proven working experience as a business data analyst Technical expertise regarding data models, database design development, data mining and segmentation techniques Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy Adept at queries, report writing, data visualization and presenting findings Strong knowledge of and experience with dashboarding (PowerBI, Tableau, or Domo), databases (SQL etc), ETL Tools (Knime, Alteryx). Programming with Python or Javascript is an asset BS in Business, Mathematics, Economics, Computer Science, Information Management or Statistics an asset
    What we offer: A competitive base salary of $70-$85K plus bonus Vacation plus additional flex days Comprehensive benefits RRSP matching program Training and development opportunities to grow your career with one of Canada’s Best Managed Companies A supportive workplace culture and work environment

    If this sounds like you and you’re excited to be a member of our team, please apply now.
    We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check.
    Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
    OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.

  • Human Resources Manager  

    - Mississauga

    It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights. And we’re on the lookout for talented people who share our vision and values and want to join us in this journey. At OSL, our culture is our foundation. Passionate employees, great customer service and long-term relationships are all built upon that foundation. We value people, passion, honesty, respect, and integrity.
    The Company: OSL was established in 2012 in Mississauga, Ontario, to provide clients with customized designed sales solutions in retail, direct sales, merchandising and customer acquisition.
    About the role: As a Manager , Human Resources you will play a critical leadership role in shaping the people’s strategy for the organization. You will lead and develop a team of HR Business Partners, fostering a culture of collaboration, innovation, and excellence. By building strong, trusted relationships with senior leaders, you will serve as a strategic advisor, ensuring that HR initiatives align with divisional business objectives and contribute to overall company success.
    What you’re responsible for: Leadership and Team Development Lead, mentor, and develop a team of HR Business Partners, equipping them with the skills and knowledge to drive impactful people strategies. Provide ongoing coaching and professional development opportunities, fostering a high-performing and engaged HR team.
    Strategic HR Partnership Establish trusted relationships with senior leaders, serving as a key advisor on HR strategies that support business objectives. Collaborate with leadership to design and implement innovative, people-centric solutions that align with corporate culture and enhance organizational effectiveness. Utilize data-driven insights to develop compelling business cases for change and influence decision-making in a complex environment.
    Business Alignment and Execution Work closely with divisional leaders to translate business priorities into actionable HR strategies and initiatives. Support the execution of key programs, ensuring alignment with long-term business goals and company values. Leverage a strong business acumen to guide leaders through workforce planning, organizational design, and talent initiatives that drive growth and performance.
    Compliance and Risk Management Ensure HR policies, practices, and programs comply with all relevant employment laws and regulations across all North American Programs. Stay up to date on legislative and regulatory changes, proactively assessing their impact on the organization and advising leadership on necessary adjustments. Partners with legal and compliance teams mitigate risks and promote ethical, fair, and inclusive workplace practices.
    Continuous Improvement and Quality Assurance Maintain high-quality standards in HR delivery service and identify opportunities for process enhancements. Proactively assess HR programs and practices, recommending improvements to optimize efficiency and effectiveness.
    Minimum Education, Knowledge, Skills, and Abilities: Degree or Diploma in field related to Human Resource Management. 10+ years’ experience in Human Resources in an advisory or senior operational role. CPHR or other relevant designations. Demonstrated experience managing teams, in interaction with various stakeholders including subject matter experts in HR functions and senior business leaders. Experience in the full HR value chain and HR best practices: talent management, career management, succession planning, workforce planning, performance management, remuneration and rewards, organizational effectiveness, and employee relations. Proven ability to build strong partnerships with all levels of leaders. The ability to collect and use high-quality data and analytics across the HR value chain matters to support diagnosing people issues. Effective decision-making, critical thinking, and problem-resolution skills. French is an asset.
    What we offer in return: Competitive base salary $90-$100K +bonus RRSP matching program Vacation plus additional flex days Comprehensive health, dental and life benefits Training and development opportunities to grow your career Named one of Canada’s Best Managed Companies A supportive workplace culture and work environment Employee development programs
    Next Steps: Step 1: If your profile is a match, we will invite you for a first conversation with the recruiter. Step 2: The next step is a virtual conversation with the hiring manager. Step 3: The final step is a panel conversation with the extended team members.
    If this sounds like you and you are excited to be a member of our team, please apply now.
    We thank all interested applicants; however, only qualified candidates will be contacted. This position requires the successful completion of a criminal background check.
    Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
    OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.

  • Human Resources Manager  

    - Mississauga

    It's an exciting time to be at OSL Retail Services, working for a people focused company that's at the top of its game. The momentum we've generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights. And we're on the lookout for talented people who share our vision and values and want to join us in this journey. At OSL, our culture is our foundation. Passionate employees, great customer service and long-term relationships are all built upon that foundation. We value people, passion, honesty, respect, and integrity.
    The Company: OSL was established in 2012 in Mississauga, Ontario, to provide clients with customized designed sales solutions in retail, direct sales, merchandising and customer acquisition.
    About the role: As a Manager , Human Resources you will play a critical leadership role in shaping the people's strategy for the organization. You will lead and develop a team of HR Business Partners, fostering a culture of collaboration, innovation, and excellence. By building strong, trusted relationships with senior leaders, you will serve as a strategic advisor, ensuring that HR initiatives align with divisional business objectives and contribute to overall company success.
    What you're responsible for: Leadership and Team Development Lead, mentor, and develop a team of HR Business Partners, equipping them with the skills and knowledge to drive impactful people strategies. Provide ongoing coaching and professional development opportunities, fostering a high-performing and engaged HR team.
    Strategic HR Partnership Establish trusted relationships with senior leaders, serving as a key advisor on HR strategies that support business objectives. Collaborate with leadership to design and implement innovative, people-centric solutions that align with corporate culture and enhance organizational effectiveness. Utilize data-driven insights to develop compelling business cases for change and influence decision-making in a complex environment.
    Business Alignment and Execution Work closely with divisional leaders to translate business priorities into actionable HR strategies and initiatives. Support the execution of key programs, ensuring alignment with long-term business goals and company values. Leverage a strong business acumen to guide leaders through workforce planning, organizational design, and talent initiatives that drive growth and performance.
    Compliance and Risk Management Ensure HR policies, practices, and programs comply with all relevant employment laws and regulations across all North American Programs. Stay up to date on legislative and regulatory changes, proactively assessing their impact on the organization and advising leadership on necessary adjustments. Partners with legal and compliance teams mitigate risks and promote ethical, fair, and inclusive workplace practices.
    Continuous Improvement and Quality Assurance Maintain high-quality standards in HR delivery service and identify opportunities for process enhancements. Proactively assess HR programs and practices, recommending improvements to optimize efficiency and effectiveness.
    Minimum Education, Knowledge, Skills, and Abilities: Degree or Diploma in field related to Human Resource Management. 10+ years' experience in Human Resources in an advisory or senior operational role. CPHR or other relevant designations. Demonstrated experience managing teams, in interaction with various stakeholders including subject matter experts in HR functions and senior business leaders. Experience in the full HR value chain and HR best practices: talent management, career management, succession planning, workforce planning, performance management, remuneration and rewards, organizational effectiveness, and employee relations. Proven ability to build strong partnerships with all levels of leaders. The ability to collect and use high-quality data and analytics across the HR value chain matters to support diagnosing people issues. Effective decision-making, critical thinking, and problem-resolution skills. French is an asset.
    What we offer in return: Competitive base salary $90-$100K +bonus RRSP matching program Vacation plus additional flex days Comprehensive health, dental and life benefits Training and development opportunities to grow your career Named one of Canada's Best Managed Companies A supportive workplace culture and work environment Employee development programs
    Next Steps: Step 1: If your profile is a match, we will invite you for a first conversation with the recruiter. Step 2: The next step is a virtual conversation with the hiring manager. Step 3: The final step is a panel conversation with the extended team members.
    If this sounds like you and you are excited to be a member of our team, please apply now.
    We thank all interested applicants; however, only qualified candidates will be contacted. This position requires the successful completion of a criminal background check.
    Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
    OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.

  • Business Intelligence Analyst  

    - Mississauga

    It's an exciting time to be at OSL Retail Services, working for a people focused company that's at the top of its game. The momentum we've generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights. And we're on the lookout for talented people who share our vision and values and want to join us in this journey. At OSL, our culture is our foundation. Passionate employees, great customer service and long-term relationships are all built upon that foundation. We value people, passion, honesty, respect, and integrity.
    The Company: OSL was established in 2012 in Mississauga, Ontario, to provide clients with customized designed sales solutions in retail, direct sales, merchandising and customer acquisition.
    About the role: Reporting to the Analytics Manager, the Business Intelligence Analyst is a skilled analytical professional who has significant hands-on experience with analysis, reporting, and dashboarding. You will be responsible for creating and developing metrics, identifying opportunities in the business, and shaping the vision for reporting and analysis at OSL.
    What you'll do: Acquire data from primary or secondary data sources and build/maintain ETL workflows and dashboards Filter and clean data by reviewing reports and performance indicators to locate and correct problems and validate data accuracy Identify, analyze, and interpret trends in complex data sets and provide easily digestible reports and actionable business insights Examine reporting relationships to increase end-user productivity, availability, and accuracy Work with management to prioritize business and information needs Locate and define new process improvement opportunities Assist in identifying opportunities in business and works to produce impactful analysis Liaise with internal and external clients on reporting needs to find effective solutions Develop and build datasets using SQL/ETL tools and create automated dashboards and alerts Support the team by creating reports - ad hoc or routine - and dashboards
    What you've done: 3+ years BI experience Proven working experience as a business data analyst Technical expertise regarding data models, database design development, data mining and segmentation techniques Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy Adept at queries, report writing, data visualization and presenting findings Strong knowledge of and experience with dashboarding (PowerBI, Tableau, or Domo), databases (SQL etc), ETL Tools (Knime, Alteryx). Programming with Python or Javascript is an asset BS in Business, Mathematics, Economics, Computer Science, Information Management or Statistics an asset
    What we offer: A competitive base salary of $70-$85K plus bonus Vacation plus additional flex days Comprehensive benefits RRSP matching program Training and development opportunities to grow your career with one of Canada's Best Managed Companies A supportive workplace culture and work environment

    If this sounds like you and you're excited to be a member of our team, please apply now.
    We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check.
    Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
    OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.

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