Samsung and OSL have partnered to operate the National Field Sales and Training Team for Samsung in Canada. Samsung is a global leader in technology, opening new possibilities for people everywhere. We want people to join our team who are excited about Samsung products and services and want to share their knowledge and journey with others. This is a place where you can become a world-leading expert in your field and take your career to new heights! It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights.
The Position: The Bilingual Product and Experience Trainer will be responsible for the facilitation of engaging learning experiences through online and face-to-face training sessions. With direction from the Manager, Retail and Learning Strategies, the Trainer will be responsible for providing the Field Team with stellar sales skills training leveraging a mix of sales methodologies and processes.
What you’re responsible for: Supporting the field team through knowledge and soft skills training Working in collaboration with the Events Coordinator to organize both online and in-person training events with our partners Collaboration with our Instructional Design team to build engaging training content Collaborating with all stakeholders to ensure the training material is tailored to the immediate audience Supporting and leading the planning, execution and delivery of multiple projects, balancing competing priorities and timelines Utilizing project management tools to track project milestones, deliverables and timelines Demonstrating compliance and training excellence through updates and regular reporting Liaising with internal and external clients on reporting needs to find effective solutions Assisting with new project opportunities to identify reporting and data system requirements Creating and building relationships with our partners for future collaboration with events and sessions Verifying French training content deployed to Field Team and Partners Supporting the Ambassador Program Manager in deployment and management of the Samsung Elite Ambassador Program in Quebec and Nationally
To be successful: Demonstrate a superior command of both English and French (Quebecois), with advanced proficiency in written and verbal communication Excellent knowledge of training methods, as well as organizational change management expertise Excellent knowledge of Sales processes and skills Excellent organizational and project management skills Experience in the wireless or electronics/technology industry is an asset Experience in facilitating groups, in-person and online, using engagement tools (polling, gamification) Strong working proficiency in Webex, MS Teams, and other online training vehicles Strong working proficiency in Microsoft PowerPoint, Word and Excel is required Ability to write effective copy, instructional text, audio scripts/video scripts Experience with video creation considered an asset
To join our team: Bachelor’s Degree in a related field, such as education, organizational development, human resources, business administration, communications, etc. is an asset 3+ years’ experience working in training delivery, teaching, coaching and/or facilitation experience Must possess the ability to proactively build strong relationships within a diverse organization Must possess exceptional attention to detail and the ability to manage multiple on-going priorities Superior organizational and planning skills are required Excellent communication skills, both written and oral in English and French
What we offer: A competitive base salary of $70-75K plus bonuses and other perks Car Allowance + Gas Vacation plus additional flex days Comprehensive benefits Training and development opportunities to grow your career with one of Canada’s Best Managed Companies A supportive workplace culture and work environment
If this sounds like you and you’re excited to be a member of our team, please apply now.
We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check.
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.
Samsung and OSL have partnered to operate the National Field Sales and Training Team for Samsung in Canada. Samsung is a global leader in technology, opening new possibilities for people everywhere. We want people to join our team who are excited about Samsung products and services and want to share their knowledge and journey with others. This is a place where you can become a world-leading expert in your field and take your career to new heights! It's an exciting time to be at OSL Retail Services, working for a people focused company that's at the top of its game. The momentum we've generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights.
The Position: The Bilingual Product and Experience Trainer will be responsible for the facilitation of engaging learning experiences through online and face-to-face training sessions. With direction from the Manager, Retail and Learning Strategies, the Trainer will be responsible for providing the Field Team with stellar sales skills training leveraging a mix of sales methodologies and processes.
What you're responsible for: Supporting the field team through knowledge and soft skills training Working in collaboration with the Events Coordinator to organize both online and in-person training events with our partners Collaboration with our Instructional Design team to build engaging training content Collaborating with all stakeholders to ensure the training material is tailored to the immediate audience Supporting and leading the planning, execution and delivery of multiple projects, balancing competing priorities and timelines Utilizing project management tools to track project milestones, deliverables and timelines Demonstrating compliance and training excellence through updates and regular reporting Liaising with internal and external clients on reporting needs to find effective solutions Assisting with new project opportunities to identify reporting and data system requirements Creating and building relationships with our partners for future collaboration with events and sessions Verifying French training content deployed to Field Team and Partners Supporting the Ambassador Program Manager in deployment and management of the Samsung Elite Ambassador Program in Quebec and Nationally
To be successful: Demonstrate a superior command of both English and French (Quebecois), with advanced proficiency in written and verbal communication Excellent knowledge of training methods, as well as organizational change management expertise Excellent knowledge of Sales processes and skills Excellent organizational and project management skills Experience in the wireless or electronics/technology industry is an asset Experience in facilitating groups, in-person and online, using engagement tools (polling, gamification) Strong working proficiency in Webex, MS Teams, and other online training vehicles Strong working proficiency in Microsoft PowerPoint, Word and Excel is required Ability to write effective copy, instructional text, audio scripts/video scripts Experience with video creation considered an asset
To join our team: Bachelor's Degree in a related field, such as education, organizational development, human resources, business administration, communications, etc. is an asset 3+ years' experience working in training delivery, teaching, coaching and/or facilitation experience Must possess the ability to proactively build strong relationships within a diverse organization Must possess exceptional attention to detail and the ability to manage multiple on-going priorities Superior organizational and planning skills are required Excellent communication skills, both written and oral in English and French
What we offer: A competitive base salary of $70-75K plus bonuses and other perks Car Allowance + Gas Vacation plus additional flex days Comprehensive benefits Training and development opportunities to grow your career with one of Canada's Best Managed Companies A supportive workplace culture and work environment
If this sounds like you and you're excited to be a member of our team, please apply now.
We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check.
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.
Sous l’autorité du Président, le ou la titulaire du poste est responsable de planifier, organiser, superviser, contrôler et évaluer l’ensemble des ressources humaines, financières et matérielles du département. À ce titre, il veille à la saine gestion des actifs de la compagnie (flotte de camions, machineries lourdes, outils et petits équipements) tout en misant sur la satisfaction de la clientèle, à la sécurité des biens et des équipes sans oublier l’efficience des processus. Il favorise le développement d’idées novatrices, d’autonomie et de responsabilisation de son personnel. Il veille à l’application des politiques et procédures de l’entreprise en plus de s’assurer du respect des lois du milieu du transport et des normes de santé et de sécurité du travail. Responsabilités : Collabore au développement de son département en lien avec le plan stratégique d’affaires de l’entreprise; Développe les indicateurs de performance, établit les cibles et plans d’action pour assurer l’alignement et la réalisation des performances du département; Dirige et supervise le travail des employés au sein des équipes, élabore les procédures de travail et en assure l’application; Met en place des initiatives de changement et de transformation grâce à des pratiques de gestion positives qui assureront l’adoption et l’engagement des membres de l’équipe; Assigne le travail à réaliser par les employés en fonction des besoins de l’organisation, les priorités et la capacité de traitement; Gère le programme d’inspection et d’entretien préventif de la flotte de camions et de la machinerie lourde en plus d’assurer la mise à jour des dossiers du Programme d’entretien préventif (PEP) dans le système informatique; Gère l’approvisionnement du matériel nécessaire au bon fonctionnement des opérations; Veille au respect des lois (Loi 430 – concernant les propriétaires et exploitants de véhicules lourds), s’assure que les équipements roulants sont adéquatement utilisés, maintenus et réparés et que la tenue des dossiers s’y rattachant est conforme aux exigences du ministère des Transports du Québec; Participe à l’élaboration du budget ainsi qu’au programme de rationalisation des coûts d’entretien du matériel roulant, de la machinerie lourde en collaboration avec son supérieur; Agit à titre de conseiller en logistique auprès de l’organisation (utilisation optimale, qualité de services, contrôle de coûts, efficacité et optimisation des mouvements et routes, gestion hebdomadaire des livraisons aux magasin et clients, etc.); Gère et contrôle les coûts de la masse salariale de son service (heures travaillées vs temps supplémentaires, absentéisme, coûts CNESST, etc.); Participe à l’amélioration continue de la performance de son service, propose des solutions / projets innovants; Organise et dirige les réunions d’information aux employés de son service; S’assure de l’aménagement des lieux et des équipements soit sécuritaire, applique les normes de SST, participe aux réunions du comité de SST et assume la gestion et la réalisation des activités du plan d’action annuel; Effectue la mise à jour et le suivi des dossiers des employés (carte PEP, formation, etc.) et s’assure que les conducteurs de l’entreprise respectent les règlements du ministère des Transports du Québec et que les dossiers sont tenus en conformité ; En collaboration avec le service des ressources humaines, participe aux activités de recrutement, d’intégration, de formation, de gestion des dossiers disciplinaires et d’évaluation de rendement et des employés sous sa responsabilité ; Participe au déploiement des systèmes informatiques (MIR, Focus, Vision ou autres); Toutes autres tâches connexes au poste. Conditions de travail : 40 heures par semaine, horaire de jour. Exigences : Diplôme d’études collégiales en mécanique d’engins de chantier OU mécanique industrielle de construction et d’entretien OU mécanique de véhicules lourds routiers OU formation équivalente reconnue au Québec ; Avoir une expérience de 5 à 8 ans au sein d’un atelier de services mécaniques d’engins de chantier, en mécanique industrielle et outillage, de véhicules lourds et soudage dont 3 ans à titre de gestionnaire cadre ; Minimum 5 ans d’expérience en Gestion des opérations ; Toute autre combinaison de formation et d’expérience jugée équivalente sera considérée ; Posséder des compétences évidentes en leadership, en gestion d’une équipe opérationnelle et gestion budgétaire ; Expérience pertinente de suivi d’un programme d’entretien préventif ; Maîtrise des logiciels informatiques de la suite Microsoft Office ainsi que les différents logiciels reliés à son secteur (MIR-RT, Nomade, etc.) Professionnalisme, sens de l’organisation, rigueur et capacité à travailler en équipe ; Être reconnu pour son autonomie, son jugement et orienté vers l’action ; Compétences en leadership et capacité éprouvée à motiver les ressources et à aligner les équipes pour soutenir la vision de l’entreprise ; Posséder de fortes habiletés en résolution de problèmes et prise de décisions ; Rigueur, sens éthique, conformité aux normes et règlements ; La qualité des travaux, la satisfaction du client et la santé-sécurité au travail sont très importants ; Excellentes compétences organisationnelles, de communication et interpersonnelles ; Capacité à planifier, organiser et à prioriser les activités afin d’atteindre les objectifs organisationnels ; Être capable de travailler dans un environnement de changements constants avec des échéanciers très serrés ; Forte résistance au stress ; Sens de l’éthique et de l’intégrité ; Avantages : Assurances collectives comprenant les frais médicaux ainsi qu’un plan dentaire ; Cotisation au RVER ; Un horaire d’été ; Flexibilité au niveau des horaires ; Une salle d’entrainement ; Une salle de détente ; Le stationnement gratuit à Montréal c’est très rare! Nous c’est gratuit ! Nouveaux bureaux ultramodernes (gym, douches, cafétéria avec cuisinier) ; Une équipe humaine et dynamique qui aime travailler en équipe ; Vêtements et articles promotionnels ; Activités organisées (souper de Noël, BBQ estival, événements sociaux) ; Un environnement de travail dynamique et sécuritaire, de la formation, des relations de travail chaleureuses et d’excellentes opportunités d’avancement. SALAIRE : Entre 40$ / h et 47$ / h (selon formation et expérience) Ce profil vous interpelle? Nous voulons vous rencontrer et en apprendre davantage sur vous ! Communiquez avec nous au (514)648-6366, poste 124. #J-18808-Ljbffr
With over $1Billion in loans funded, our client has helped hard-working Canadians with personalized money solutions with more flexibility than traditional banks across both its retail and digital channels. They are a member of the Canadian Consumer Finance Association , fully licensed lender with 110+ branches across Ontario. The company believes their customers deserve clear, understandable loan terms and therefore encourage fair and fully disclosed lending practices. The company is on a National growth path, working to digitize the end to end consumer lending experience. About The Role : The successful candidates will play an instrumental role assisting with the development of the company's strategy to enhance its Credit Scoring capabilities and exponentially grow its consumer loan portfolio, in branch and digital. This role will support the development, enhancement and monitoring of all credit scores used in the entire lifecycle of credit : Acquisitions, Adjudication, Credit Limit Assignment, Portfolio Management, Collections, Fraud, Loss Forecasting. The successful candidate will bring strong statistical knowledge and experience in a credit risk environment with a proven track record of working with other business leaders from across the organization to drive analytically based strategies. Qualifications : 5+ years of experience within consumer lending environment Experience building predictive models, regression modeling , credit modelling for auto adjudication, decision trees, logistics regression, etc. Experience with R, Matlab, Python or Base SAS. Demonstrated understanding of credit scores and, their use in business strategies, post implementation use, and monitoring Knowledge of automated decision engines (helped automating decision engines for different clients) Strong project management and communication skills Proven analytical and conceptual thinker who can adapt to a rapidly changing environment Demonstrated ability in working within team and collaborating with multiple stakeholders to understand issues and solve problems Ability to distill and communicate complex analytic recommendations to both technical and non-technical stakeholders, both orally and in written presentations Educational backgrounds in Applied Statistics, Computer Science, Risk Management, Financial Engineering, Statistical Modelling #J-18808-Ljbffr
