Job DescriptionThe Pella Residential Sales Consultant works from a home office and conducts in-home sales appointments with customers.If you live in the Western Greater Toronto area, you are encouraged to apply!Are you a highly motivated professional looking for a challenging position with an award-winning employer?Pella Corporation, a growing and stable company, is now looking for a Residential Sales Consultant for the Western Greater Toronto territory. We are seeking a confident, outgoing Sales Consultant who is self-disciplined and enjoys a challenge. We provide independence and an exciting, fast paced, and fun work environment. We look for you to provide a competitive drive, outgoing nature, and the will to be the best Sales Consultant in the industry.Retail Sales Consultants are responsible for performing in-home residential window and door replacement consultations.These consultations will involve the following of Pella’s in-home selling process, product demonstrations, project evaluation and measuring, project estimating, closing the sale, following the job through the system, and collecting the payment after the install is completed.Retail Sales Consultants will be responsible for managing all practices and procedures designed to increase sales, enhance profitability, and develop very satisfied customers.All Retail Sales Consultants will be expected to generate repeat customers, referral customers, and new customers independent of Pella’s advertising and marketing efforts.Be available for customer appointments during some evenings and every other Saturday. Rotating weekly schedule Monday - Saturday, and Monday -ThursdayPella Corporation offers the following:Uncapped commission-based compensationHybrid work environment that includes your home office & appointments in the customer’s homeFull benefits package which includes medical, dental, and visionRegistered Retirement Savings PlanQuality engineered product solutions that are unmatched in the window and door industrySmartphone, laptop computer, and product samples providedSolid reputation of the Pella BrandResponsibilitiesPrincipal DUTIES AND RESPONSIBILITIES include the following, but not limited to:Responsible for all field activity relating to customer relations, product sales, collections and customer satisfaction for the replacement segment.Pursues leads, gives product demonstrations both in the home and at the Window Store, discusses product options with the customer and takes on-site measurements.Ensures quotes and orders are accurate and follows company sales processesCompletes all required paperwork to ensure all necessary information is present, allowing the Project Coordinator and Installer to efficiently complete the project.Complies with company policies on pricing, product offering, installation, credit and collectionsFollows up with prospects to inform them of business changes such as product offering, pricing, or assembly options in a timely manner.Must be computer literate and able to use electronic software (PQM, MSOffice, ACE, etc.) to track, quote, sell and order productsFollow-up with all customers to ensure that the project meets or exceeds the customers' expectationsCoordinates and communicates with the Project Coordinator to ensure accurate understanding of and timely resolution to customer issuesParticipates in various departmental and interdepartmental meetings or training as requiredQualificationsQUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications, physical demands and work environment characteristics listed below are Consultant of the knowledge, skill, and/or ability required to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or ExperienceBS/BA, AA or Technical degree preferred, 2-4 year’s sales, customer service, or general business experience preferred. Prior knowledge of general construction applications and terminology and/or window and door applications or components is desirable.Computer SkillsProficiency with Microsoft® Word, Excel, Outlook and PowerPoint software applications. Will be expected to develop proficiency in Pella proprietary software (i.e. PQM, POETS, OMS, etc.). Ability to compile and decipher information in spreadsheet format.Communication Skills:Excellent verbal and written English language skills are required as well as good public relations and customer service skills. Ability to read, interpret, understand and explain documents such as sales processes, product specifications or warranty manuals. Ability to effectively present information to others, gather information from others, and respond appropriately to questions from customers, coworkers and managers. Must display excellent phone and email etiquette. Must be able to present appropriate attitude for the situation when interacting with customers or coworkers.Professional SkillsMust be a team player and exhibit a strong desire to learn and promote self-growth. Must be pro-active, self-disciplined, self-motivated, and have a demonstrated ability to follow projects through to completion. Attention to detail is required. Must be able to demonstrate organizational skills, prioritize tasks, and meet deadlines. Must be able to develop trust and confidence of customers, coworkers and managers. Must present in a clean and neat physical appearance. Must be able to investigate issues and resolve conflict in the best interests of the business and our customers.Mathematical Skills:Ability to subtract two digit numbers and to multiply and divide with 10s and 100s. Ability to perform calculations using units of money, time, measurement, etc. Ability to calculate figures and amounts such as proportions, percentages, area, length, width, height, and depth. Ability to apply basic concepts of algebra, geometry and general business math.Physical Demands:While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, type or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit, stoop, or crouch. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Time commitment required of this position will vary with the seasons and will frequently require more than forty hours per week.Work Environment:Work environment with this job includes the typical office environment and frequent visits to construction jobsites or customer homes. The noise level of this job is typically moderate.Miscellaneous:All Retail Sales Consultants must have their own, fully insured and functional, automobile.All Retail Sales Consultants must have and maintain home internet access.Pella Windows and Doors of Ontario is an inclusive and accessible employer, committed to inclusive, barrier-free recruitment and selection processes, and a workplace aligned with Employment Standards Act. 2000 (ESA). Pella Windows and Doors of Ontario will work with applicants requesting accommodation at any stage of the hiring processAbout UsAbout Pella CorporationAs the #1 most-preferred national window and door brand by homeowners across the country, Pella Corporation leads the industry in innovation and design. Founded in 1925, today the Pella Family of Brands encompasses a robust product offering sold and installed through various channels. We are a growing, privately owned company with 18 manufacturing locations and over 10,000 team members in the U.S. and Canada. Pella is consistently recognized as a great place to work by Newsweek, Forbes and Glassdoor, having most recently been named to America’s Greatest Workplaces for Diversity by Newsweek in 2024, as well as Forbes' 2024 Best Employers for Women and Best-In-State Employer in Iowa. We have also received numerous accolades for innovation and design, including Fast Company’s Best Workplaces for Innovators in 2024 and Most Innovative Manufacturers for 2022 and 2023.At Pella, our team cares deeply, learns continuously and achieves results that go beyond. We encourage creative thinking that seeks out and includes diverse perspectives. And we empower you to do the work you’re most proud of — that’s why we offer individualized talent development plans, cross-functional experiences and opportunities for career advancement through personal and professional development.With talent just like you, we are imagining, building and fighting for a brighter future for generations to come. Ready to find a career that sparks your passion?
Job DescriptionThe Pella Residential Sales Consultant works from a home office and conducts in-home sales appointments with customers.If you live in the Western Greater Toronto area, you are encouraged to apply!Are you a highly motivated professional looking for a challenging position with an award-winning employer?Pella Corporation, a growing and stable company, is now looking for a Residential Sales Consultant for the Western Greater Toronto territory. We are seeking a confident, outgoing Sales Consultant who is self-disciplined and enjoys a challenge. We provide independence and an exciting, fast paced, and fun work environment. We look for you to provide a competitive drive, outgoing nature, and the will to be the best Sales Consultant in the industry.Retail Sales Consultants are responsible for performing in-home residential window and door replacement consultations.These consultations will involve the following of Pella’s in-home selling process, product demonstrations, project evaluation and measuring, project estimating, closing the sale, following the job through the system, and collecting the payment after the install is completed.Retail Sales Consultants will be responsible for managing all practices and procedures designed to increase sales, enhance profitability, and develop very satisfied customers.All Retail Sales Consultants will be expected to generate repeat customers, referral customers, and new customers independent of Pella’s advertising and marketing efforts.Be available for customer appointments during some evenings and every other Saturday. Rotating weekly schedule Monday - Saturday, and Monday -ThursdayPella Corporation offers the following:Uncapped commission-based compensationHybrid work environment that includes your home office & appointments in the customer’s homeFull benefits package which includes medical, dental, and visionRegistered Retirement Savings PlanQuality engineered product solutions that are unmatched in the window and door industrySmartphone, laptop computer, and product samples providedSolid reputation of the Pella BrandResponsibilitiesPrincipal DUTIES AND RESPONSIBILITIES include the following, but not limited to:Responsible for all field activity relating to customer relations, product sales, collections and customer satisfaction for the replacement segment.Pursues leads, gives product demonstrations both in the home and at the Window Store, discusses product options with the customer and takes on-site measurements.Ensures quotes and orders are accurate and follows company sales processesCompletes all required paperwork to ensure all necessary information is present, allowing the Project Coordinator and Installer to efficiently complete the project.Complies with company policies on pricing, product offering, installation, credit and collectionsFollows up with prospects to inform them of business changes such as product offering, pricing, or assembly options in a timely manner.Must be computer literate and able to use electronic software (PQM, MSOffice, ACE, etc.) to track, quote, sell and order productsFollow-up with all customers to ensure that the project meets or exceeds the customers' expectationsCoordinates and communicates with the Project Coordinator to ensure accurate understanding of and timely resolution to customer issuesParticipates in various departmental and interdepartmental meetings or training as requiredQualificationsQUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications, physical demands and work environment characteristics listed below are Consultant of the knowledge, skill, and/or ability required to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or ExperienceBS/BA, AA or Technical degree preferred, 2-4 year’s sales, customer service, or general business experience preferred. Prior knowledge of general construction applications and terminology and/or window and door applications or components is desirable.Computer SkillsProficiency with Microsoft® Word, Excel, Outlook and PowerPoint software applications. Will be expected to develop proficiency in Pella proprietary software (i.e. PQM, POETS, OMS, etc.). Ability to compile and decipher information in spreadsheet format.Communication Skills:Excellent verbal and written English language skills are required as well as good public relations and customer service skills. Ability to read, interpret, understand and explain documents such as sales processes, product specifications or warranty manuals. Ability to effectively present information to others, gather information from others, and respond appropriately to questions from customers, coworkers and managers. Must display excellent phone and email etiquette. Must be able to present appropriate attitude for the situation when interacting with customers or coworkers.Professional SkillsMust be a team player and exhibit a strong desire to learn and promote self-growth. Must be pro-active, self-disciplined, self-motivated, and have a demonstrated ability to follow projects through to completion. Attention to detail is required. Must be able to demonstrate organizational skills, prioritize tasks, and meet deadlines. Must be able to develop trust and confidence of customers, coworkers and managers. Must present in a clean and neat physical appearance. Must be able to investigate issues and resolve conflict in the best interests of the business and our customers.Mathematical Skills:Ability to subtract two digit numbers and to multiply and divide with 10s and 100s. Ability to perform calculations using units of money, time, measurement, etc. Ability to calculate figures and amounts such as proportions, percentages, area, length, width, height, and depth. Ability to apply basic concepts of algebra, geometry and general business math.Physical Demands:While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, type or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit, stoop, or crouch. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Time commitment required of this position will vary with the seasons and will frequently require more than forty hours per week.Work Environment:Work environment with this job includes the typical office environment and frequent visits to construction jobsites or customer homes. The noise level of this job is typically moderate.Miscellaneous:All Retail Sales Consultants must have their own, fully insured and functional, automobile.All Retail Sales Consultants must have and maintain home internet access.Pella Windows and Doors of Ontario is an inclusive and accessible employer, committed to inclusive, barrier-free recruitment and selection processes, and a workplace aligned with Employment Standards Act. 2000 (ESA). Pella Windows and Doors of Ontario will work with applicants requesting accommodation at any stage of the hiring processAbout UsAbout Pella CorporationAs the #1 most-preferred national window and door brand by homeowners across the country, Pella Corporation leads the industry in innovation and design. Founded in 1925, today the Pella Family of Brands encompasses a robust product offering sold and installed through various channels. We are a growing, privately owned company with 18 manufacturing locations and over 10,000 team members in the U.S. and Canada. Pella is consistently recognized as a great place to work by Newsweek, Forbes and Glassdoor, having most recently been named to America’s Greatest Workplaces for Diversity by Newsweek in 2024, as well as Forbes' 2024 Best Employers for Women and Best-In-State Employer in Iowa. We have also received numerous accolades for innovation and design, including Fast Company’s Best Workplaces for Innovators in 2024 and Most Innovative Manufacturers for 2022 and 2023.At Pella, our team cares deeply, learns continuously and achieves results that go beyond. We encourage creative thinking that seeks out and includes diverse perspectives. And we empower you to do the work you’re most proud of — that’s why we offer individualized talent development plans, cross-functional experiences and opportunities for career advancement through personal and professional development.With talent just like you, we are imagining, building and fighting for a brighter future for generations to come. Ready to find a career that sparks your passion?
Job DescriptionThe Trade Sales Consultant is responsible for building the Pella brand within the trade industry as their premier choice for window and door solutions. Achieve individual sales goals through a relational selling model throughout all active Pella product offerings. Provide well-rounded solutions, market expertise, and partnership by understanding customer needs and developing relationships with builders, contractors, architects, professional remodelers and trade organizations. Proactively originates new customer relationships through networking, referrals and face-to-face meetings. Help customers grow their business and offer a single point of contact for their ongoing needs. Continually strives for 100% “Very Satisfied” customers, growth as measured by market share/net sales and profitability.The Trade Sales Consultant’s (TSC) primary duty is outside sales within the Ottawa territory. Relocation is not offered for this position. Candidates must live within the assigned territory.The TSC is required to:Spend over 50% of their time at customer sites generating account growth with planned quality meetings, as well as prospecting to develop new business.Independently sets their own work hours.What Pella has to offer:RRSP Matching contributionProfit Sharing contributionRobust benefits planCompetitive commission and bonus plan
Responsibilities/Accountabilities:Achieving individual sales and customer satisfaction goals and objectives.Networking, lead and referral generation.Actively represent Pella at company sponsored events, professional group’s invitations to discuss and/or present Pella products, trade association meetings and/or builder home shows.Generating sales by acquiring new customers while building loyalty within existing customer relationships.Responding to client concerns and applies independent decision making while striving for first-time resolution on all client problems/issues.Maintaining exceptional level of expertise of products/services relating to Pella’s customers, as well as staying abreast of the competitive landscape.Striving to build strong customer relationships by engaging in a consultative sales approach to recommend the products, total solutions and consistent follow up that satisfy the needs of the customer.Ensuring quotes and orders are accurate following company sales procedure.Educating customers on manufacturer installation guidelines and measuring of openings to ensure accuracy of product ordering and applications.Leveraging other Pella team members/departments to assist with specific product requirements.Thanking clients and encourage a continuing relationship by acting as their central point of contact.Understanding of and adherence to the Trade Selling Process in all aspects of sales related interactions.Collaborating with the Operations teams to ensure successful after sale service requirements and installations.Interacting with Account Receivable department to address any potential billing/payment issues of customer.Strong CRM systems tools capabilities leveraged to managed all customer interactions and proactively communicate to customers.Occasionally working variable, non-traditional hours and making themselves available for customers during evenings and weekends.Skills/KnowledgeAble to develop partnerships with other businesses that serve the same customersProvide superb customer service and generate referrals from one customer to othersCreate a sense of trust and reliability with customersSkilled at relating to a variety of customers- balances poise and integrity with a service mentalityAble to negotiate, build value and address objections towards closing a saleWork collaboratively with Pella team members and customersEnjoys working in fast-paced environment with a high sense of urgencyStrong problem-solving skillsEnergized by meeting and engaging new people, skilled networkerDemonstrates confidence balanced with humilityTenacious, able to persevere through sales challenges and setbacksDemonstrates a strong work ethic, flexible about hours, responsive to customer needs, willing to be availableExcellent influencer- can sell something new, shift paradigms, convey the value propositionSeeks out internal experts and utilizes their knowledgeAble to accurately read, interpret and take-off blueprintsAdaptable to changing processes and prioritiesWorks well without close supervision but always keeps their manager informed.Focused on details and follow throughProficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education And/or ExperienceBachelor’s degree (B. A.) from four year college or university; or one to two years related experience and/or training, or equivalent combination of education and experience. Individual’s motor vehicle record must also comply with company requirements. Must have the ability to manage multiple-tasks in an environment of constant interruptions and be able to prioritize responsibilities.Language And Communication SkillsAbility to read and analyze documents related to contracts and work documents. Ability to write reports and business correspondence. Ability to verbally present information and respond to questions from customers, managers, and the general public.Professional SkillsMust present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customer and visitors.Reasoning AbilitiesAbility to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists.Physical Demands While performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The noise level in the work environment varies between low to moderate in administrative offices and to moderate on constructions sites.TravelThe vast majority of travel will be local. Must be able to drive to showrooms, job sites and customer/contractor locations and required company functions at various locations.We welcome applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.About UsAbout Pella CorporationAs the #1 most-preferred national window and door brand by homeowners across the country, Pella Corporation leads the industry in innovation and design. Founded in 1925, today the Pella Family of Brands encompasses a robust product offering sold and installed through various channels. We are a growing, privately owned company with 18 manufacturing locations and over 10,000 team members in the U.S. and Canada. Pella is consistently recognized as a great place to work by Newsweek, Forbes and Glassdoor, having most recently been named to America’s Greatest Workplaces for Diversity by Newsweek in 2024, as well as Forbes' 2024 Best Employers for Women and Best-In-State Employer in Iowa. We have also received numerous accolades for innovation and design, including Fast Company’s Best Workplaces for Innovators in 2024 and Most Innovative Manufacturers for 2022 and 2023.At Pella, our team cares deeply, learns continuously and achieves results that go beyond. We encourage creative thinking that seeks out and includes diverse perspectives. And we empower you to do the work you’re most proud of — that’s why we offer individualized talent development plans, cross-functional experiences and opportunities for career advancement through personal and professional development.With talent just like you, we are imagining, building and fighting for a brighter future for generations to come. Ready to find a career that sparks your passion?
Job DescriptionThe Trade Sales Consultant is responsible for building the Pella brand within the trade industry as their premier choice for window and door solutions. Achieve individual sales goals through a relational selling model throughout all active Pella product offerings. Provide well-rounded solutions, market expertise, and partnership by understanding customer needs and developing relationships with builders, contractors, architects, professional remodelers and trade organizations. Proactively originates new customer relationships through networking, referrals and face-to-face meetings. Help customers grow their business and offer a single point of contact for their ongoing needs. Continually strives for 100% “Very Satisfied” customers, growth as measured by market share/net sales and profitability.The Trade Sales Consultant’s (TSC) primary duty is outside sales within the Ottawa territory. Relocation is not offered for this position. Candidates must live within the assigned territory.The TSC is required to:Spend over 50% of their time at customer sites generating account growth with planned quality meetings, as well as prospecting to develop new business.Independently sets their own work hours.What Pella has to offer:RRSP Matching contributionProfit Sharing contributionRobust benefits planCompetitive commission and bonus plan
Responsibilities/Accountabilities:Achieving individual sales and customer satisfaction goals and objectives.Networking, lead and referral generation.Actively represent Pella at company sponsored events, professional group’s invitations to discuss and/or present Pella products, trade association meetings and/or builder home shows.Generating sales by acquiring new customers while building loyalty within existing customer relationships.Responding to client concerns and applies independent decision making while striving for first-time resolution on all client problems/issues.Maintaining exceptional level of expertise of products/services relating to Pella’s customers, as well as staying abreast of the competitive landscape.Striving to build strong customer relationships by engaging in a consultative sales approach to recommend the products, total solutions and consistent follow up that satisfy the needs of the customer.Ensuring quotes and orders are accurate following company sales procedure.Educating customers on manufacturer installation guidelines and measuring of openings to ensure accuracy of product ordering and applications.Leveraging other Pella team members/departments to assist with specific product requirements.Thanking clients and encourage a continuing relationship by acting as their central point of contact.Understanding of and adherence to the Trade Selling Process in all aspects of sales related interactions.Collaborating with the Operations teams to ensure successful after sale service requirements and installations.Interacting with Account Receivable department to address any potential billing/payment issues of customer.Strong CRM systems tools capabilities leveraged to managed all customer interactions and proactively communicate to customers.Occasionally working variable, non-traditional hours and making themselves available for customers during evenings and weekends.Skills/KnowledgeAble to develop partnerships with other businesses that serve the same customersProvide superb customer service and generate referrals from one customer to othersCreate a sense of trust and reliability with customersSkilled at relating to a variety of customers- balances poise and integrity with a service mentalityAble to negotiate, build value and address objections towards closing a saleWork collaboratively with Pella team members and customersEnjoys working in fast-paced environment with a high sense of urgencyStrong problem-solving skillsEnergized by meeting and engaging new people, skilled networkerDemonstrates confidence balanced with humilityTenacious, able to persevere through sales challenges and setbacksDemonstrates a strong work ethic, flexible about hours, responsive to customer needs, willing to be availableExcellent influencer- can sell something new, shift paradigms, convey the value propositionSeeks out internal experts and utilizes their knowledgeAble to accurately read, interpret and take-off blueprintsAdaptable to changing processes and prioritiesWorks well without close supervision but always keeps their manager informed.Focused on details and follow throughProficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education And/or ExperienceBachelor’s degree (B. A.) from four year college or university; or one to two years related experience and/or training, or equivalent combination of education and experience. Individual’s motor vehicle record must also comply with company requirements. Must have the ability to manage multiple-tasks in an environment of constant interruptions and be able to prioritize responsibilities.Language And Communication SkillsAbility to read and analyze documents related to contracts and work documents. Ability to write reports and business correspondence. Ability to verbally present information and respond to questions from customers, managers, and the general public.Professional SkillsMust present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customer and visitors.Reasoning AbilitiesAbility to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists.Physical Demands While performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The noise level in the work environment varies between low to moderate in administrative offices and to moderate on constructions sites.TravelThe vast majority of travel will be local. Must be able to drive to showrooms, job sites and customer/contractor locations and required company functions at various locations.We welcome applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.About UsAbout Pella CorporationAs the #1 most-preferred national window and door brand by homeowners across the country, Pella Corporation leads the industry in innovation and design. Founded in 1925, today the Pella Family of Brands encompasses a robust product offering sold and installed through various channels. We are a growing, privately owned company with 18 manufacturing locations and over 10,000 team members in the U.S. and Canada. Pella is consistently recognized as a great place to work by Newsweek, Forbes and Glassdoor, having most recently been named to America’s Greatest Workplaces for Diversity by Newsweek in 2024, as well as Forbes' 2024 Best Employers for Women and Best-In-State Employer in Iowa. We have also received numerous accolades for innovation and design, including Fast Company’s Best Workplaces for Innovators in 2024 and Most Innovative Manufacturers for 2022 and 2023.At Pella, our team cares deeply, learns continuously and achieves results that go beyond. We encourage creative thinking that seeks out and includes diverse perspectives. And we empower you to do the work you’re most proud of — that’s why we offer individualized talent development plans, cross-functional experiences and opportunities for career advancement through personal and professional development.With talent just like you, we are imagining, building and fighting for a brighter future for generations to come. Ready to find a career that sparks your passion?
The Trade Sales Consultant is responsible for building the Pella brand within the trade industry as their premier choice for window and door solutions. Achieve individual sales goals through a relational selling model throughout all active Pella product offerings. Provide well-rounded solutions, market expertise, and partnership by understanding customer needs and developing relationships with builders, contractors, architects, professional remodelers and trade organizations. Proactively originates new customer relationships through networking, referrals and face-to-face meetings. Help customers grow their business and offer a single point of contact for their ongoing needs. Continually strives for 100% “Very Satisfied” customers, growth as measured by market share/net sales and profitability.
The Trade Sales Consultant’s (TSC) primary duty is outside sales within the West GTA market. Relocation is not offered for this position. Candidates must live within the West GTA market. The TSC is required to:
- Spend over 50% of their time at customer sites generating account growth with planned quality meetings, as well as prospecting to develop new business.
- Independently sets their own work hours.
What Pella has to offer:
- RRSP Matching contribution
- Profit Sharing contribution
- Robust benefits plan
- Competitive commission and bonus plan
The Trade Sales Consultant is responsible for building the Pella brand within the trade industry as their premier choice for window and door solutions. Achieve individual sales goals through a relational selling model throughout all active Pella product offerings. Provide well-rounded solutions, market expertise, and partnership by understanding customer needs and developing relationships with builders, contractors, architects, professional remodelers and trade organizations. Proactively originates new customer relationships through networking, referrals and face-to-face meetings. Help customers grow their business and offer a single point of contact for their ongoing needs. Continually strives for 100% “Very Satisfied” customers, growth as measured by market share/net sales and profitability.
The Trade Sales Consultant’s (TSC) primary duty is outside sales within the West GTA market. Relocation is not offered for this position. Candidates must live within the West GTA market. The TSC is required to:
- Spend over 50% of their time at customer sites generating account growth with planned quality meetings, as well as prospecting to develop new business.
- Independently sets their own work hours.
What Pella has to offer:
- RRSP Matching contribution
- Profit Sharing contribution
- Robust benefits plan
- Competitive commission and bonus plan
Job DescriptionThe Trade Sales Consultant is responsible for building the Pella brand within the trade industry as their premier choice for window and door solutions. Achieve individual sales goals through a relational selling model throughout all active Pella product offerings. Provide well-rounded solutions, market expertise, and partnership by understanding customer needs and developing relationships with builders, contractors, architects, professional remodelers and trade organizations. Proactively originates new customer relationships through networking, referrals and face-to-face meetings. Help customers grow their business and offer a single point of contact for their ongoing needs. Continually strives for 100% “Very Satisfied” customers, growth as measured by market share/net sales and profitability.The Trade Sales Consultant’s (TSC) primary duty is outside sales within the assigned territory. The territory will cover: Toronto, Pickering, Ajax, Richmond Hill, Vaughan, Bolton, Schomber, and Whitchurch-Stouffville areas. Relocation is not offered for this position. Candidates must live within the assigned territory. The TSC is required to:Spend over 50% of their time at customer sites generating account growth with planned quality meetings, as well as prospecting to develop new business.Independently sets their own work hours.What Pella has to offer:RRSP Matching contributionProfit Sharing contributionRobust benefits planCompetitive commission and bonus plan
Responsibilities/Accountabilities:Achieving individual sales and customer satisfaction goals and objectives.Networking, lead and referral generation.Actively represent Pella at company sponsored events, professional group’s invitations to discuss and/or present Pella products, trade association meetings and/or builder home shows.Generating sales by acquiring new customers while building loyalty within existing customer relationships.Responding to client concerns and applies independent decision making while striving for first-time resolution on all client problems/issues.Maintaining exceptional level of expertise of products/services relating to Pella’s customers, as well as staying abreast of the competitive landscape.Striving to build strong customer relationships by engaging in a consultative sales approach to recommend the products, total solutions and consistent follow up that satisfy the needs of the customer.Ensuring quotes and orders are accurate following company sales procedure.Educating customers on manufacturer installation guidelines and measuring of openings to ensure accuracy of product ordering and applications.Leveraging other Pella team members/departments to assist with specific product requirements.Thanking clients and encourage a continuing relationship by acting as their central point of contact.Understanding of and adherence to the Trade Selling Process in all aspects of sales related interactions.Collaborating with the Operations teams to ensure successful after sale service requirements and installations.Interacting with Account Receivable department to address any potential billing/payment issues of customer.Strong CRM systems tools capabilities leveraged to managed all customer interactions and proactively communicate to customers.Occasionally working variable, non-traditional hours and making themselves available for customers during evenings and weekends.Skills/KnowledgeAble to develop partnerships with other businesses that serve the same customersProvide superb customer service and generate referrals from one customer to othersCreate a sense of trust and reliability with customersSkilled at relating to a variety of customers- balances poise and integrity with a service mentalityAble to negotiate, build value and address objections towards closing a saleWork collaboratively with Pella team members and customersEnjoys working in fast-paced environment with a high sense of urgencyStrong problem-solving skillsEnergized by meeting and engaging new people, skilled networkerDemonstrates confidence balanced with humilityTenacious, able to persevere through sales challenges and setbacksDemonstrates a strong work ethic, flexible about hours, responsive to customer needs, willing to be availableExcellent influencer- can sell something new, shift paradigms, convey the value propositionSeeks out internal experts and utilizes their knowledgeAble to accurately read, interpret and take-off blueprintsAdaptable to changing processes and prioritiesWorks well without close supervision but always keeps their manager informed.Focused on details and follow throughProficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education And/or ExperienceBachelor’s degree (B. A.) from four year college or university; or one to two years related experience and/or training, or equivalent combination of education and experience. Individual’s motor vehicle record must also comply with company requirements. Must have the ability to manage multiple-tasks in an environment of constant interruptions and be able to prioritize responsibilities.Language And Communication SkillsAbility to read and analyze documents related to contracts and work documents. Ability to write reports and business correspondence. Ability to verbally present information and respond to questions from customers, managers, and the general public.Professional SkillsMust present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customer and visitors.Reasoning AbilitiesAbility to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists.Physical Demands While performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The noise level in the work environment varies between low to moderate in administrative offices and to moderate on constructions sites.TravelThe vast majority of travel will be local. Must be able to drive to showrooms, job sites and customer/contractor locations and required company functions at various locations.We welcome applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.About UsAbout Pella CorporationAs the #1 most-preferred national window and door brand by homeowners across the country, Pella Corporation leads the industry in innovation and design. Founded in 1925, today the Pella Family of Brands encompasses a robust product offering sold and installed through various channels. We are a growing, privately owned company with 18 manufacturing locations and over 10,000 team members in the U.S. and Canada. Pella is consistently recognized as a great place to work by Newsweek, Forbes and Glassdoor, having most recently been named to America’s Greatest Workplaces for Diversity by Newsweek in 2024, as well as Forbes' 2024 Best Employers for Women and Best-In-State Employer in Iowa. We have also received numerous accolades for innovation and design, including Fast Company’s Best Workplaces for Innovators in 2024 and Most Innovative Manufacturers for 2022 and 2023.At Pella, our team cares deeply, learns continuously and achieves results that go beyond. We encourage creative thinking that seeks out and includes diverse perspectives. And we empower you to do the work you’re most proud of — that’s why we offer individualized talent development plans, cross-functional experiences and opportunities for career advancement through personal and professional development.With talent just like you, we are imagining, building and fighting for a brighter future for generations to come. Ready to find a career that sparks your passion?
Job DescriptionThe Trade Sales Consultant is responsible for building the Pella brand within the trade industry as their premier choice for window and door solutions. Achieve individual sales goals through a relational selling model throughout all active Pella product offerings. Provide well-rounded solutions, market expertise, and partnership by understanding customer needs and developing relationships with builders, contractors, architects, professional remodelers and trade organizations. Proactively originates new customer relationships through networking, referrals and face-to-face meetings. Help customers grow their business and offer a single point of contact for their ongoing needs. Continually strives for 100% “Very Satisfied” customers, growth as measured by market share/net sales and profitability.The Trade Sales Consultant’s (TSC) primary duty is outside sales within the assigned territory. The territory will cover: Toronto, Pickering, Ajax, Richmond Hill, Vaughan, Bolton, Schomber, and Whitchurch-Stouffville areas. Relocation is not offered for this position. Candidates must live within the assigned territory. The TSC is required to:Spend over 50% of their time at customer sites generating account growth with planned quality meetings, as well as prospecting to develop new business.Independently sets their own work hours.What Pella has to offer:RRSP Matching contributionProfit Sharing contributionRobust benefits planCompetitive commission and bonus plan
Responsibilities/Accountabilities:Achieving individual sales and customer satisfaction goals and objectives.Networking, lead and referral generation.Actively represent Pella at company sponsored events, professional group’s invitations to discuss and/or present Pella products, trade association meetings and/or builder home shows.Generating sales by acquiring new customers while building loyalty within existing customer relationships.Responding to client concerns and applies independent decision making while striving for first-time resolution on all client problems/issues.Maintaining exceptional level of expertise of products/services relating to Pella’s customers, as well as staying abreast of the competitive landscape.Striving to build strong customer relationships by engaging in a consultative sales approach to recommend the products, total solutions and consistent follow up that satisfy the needs of the customer.Ensuring quotes and orders are accurate following company sales procedure.Educating customers on manufacturer installation guidelines and measuring of openings to ensure accuracy of product ordering and applications.Leveraging other Pella team members/departments to assist with specific product requirements.Thanking clients and encourage a continuing relationship by acting as their central point of contact.Understanding of and adherence to the Trade Selling Process in all aspects of sales related interactions.Collaborating with the Operations teams to ensure successful after sale service requirements and installations.Interacting with Account Receivable department to address any potential billing/payment issues of customer.Strong CRM systems tools capabilities leveraged to managed all customer interactions and proactively communicate to customers.Occasionally working variable, non-traditional hours and making themselves available for customers during evenings and weekends.Skills/KnowledgeAble to develop partnerships with other businesses that serve the same customersProvide superb customer service and generate referrals from one customer to othersCreate a sense of trust and reliability with customersSkilled at relating to a variety of customers- balances poise and integrity with a service mentalityAble to negotiate, build value and address objections towards closing a saleWork collaboratively with Pella team members and customersEnjoys working in fast-paced environment with a high sense of urgencyStrong problem-solving skillsEnergized by meeting and engaging new people, skilled networkerDemonstrates confidence balanced with humilityTenacious, able to persevere through sales challenges and setbacksDemonstrates a strong work ethic, flexible about hours, responsive to customer needs, willing to be availableExcellent influencer- can sell something new, shift paradigms, convey the value propositionSeeks out internal experts and utilizes their knowledgeAble to accurately read, interpret and take-off blueprintsAdaptable to changing processes and prioritiesWorks well without close supervision but always keeps their manager informed.Focused on details and follow throughProficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education And/or ExperienceBachelor’s degree (B. A.) from four year college or university; or one to two years related experience and/or training, or equivalent combination of education and experience. Individual’s motor vehicle record must also comply with company requirements. Must have the ability to manage multiple-tasks in an environment of constant interruptions and be able to prioritize responsibilities.Language And Communication SkillsAbility to read and analyze documents related to contracts and work documents. Ability to write reports and business correspondence. Ability to verbally present information and respond to questions from customers, managers, and the general public.Professional SkillsMust present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customer and visitors.Reasoning AbilitiesAbility to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists.Physical Demands While performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The noise level in the work environment varies between low to moderate in administrative offices and to moderate on constructions sites.TravelThe vast majority of travel will be local. Must be able to drive to showrooms, job sites and customer/contractor locations and required company functions at various locations.We welcome applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.About UsAbout Pella CorporationAs the #1 most-preferred national window and door brand by homeowners across the country, Pella Corporation leads the industry in innovation and design. Founded in 1925, today the Pella Family of Brands encompasses a robust product offering sold and installed through various channels. We are a growing, privately owned company with 18 manufacturing locations and over 10,000 team members in the U.S. and Canada. Pella is consistently recognized as a great place to work by Newsweek, Forbes and Glassdoor, having most recently been named to America’s Greatest Workplaces for Diversity by Newsweek in 2024, as well as Forbes' 2024 Best Employers for Women and Best-In-State Employer in Iowa. We have also received numerous accolades for innovation and design, including Fast Company’s Best Workplaces for Innovators in 2024 and Most Innovative Manufacturers for 2022 and 2023.At Pella, our team cares deeply, learns continuously and achieves results that go beyond. We encourage creative thinking that seeks out and includes diverse perspectives. And we empower you to do the work you’re most proud of — that’s why we offer individualized talent development plans, cross-functional experiences and opportunities for career advancement through personal and professional development.With talent just like you, we are imagining, building and fighting for a brighter future for generations to come. Ready to find a career that sparks your passion?
Job DescriptionThe Pella Residential Sales Consultant works from a home office and conducts in-home sales appointments with customers.If you live in the Eastern Greater Toronto area, you are encouraged to apply!Are you a highly motivated professional looking for a challenging position with an award-winning employer?Pella Corporation, a growing and stable company, is now looking for a Residential Sales Consultant for the greater Ottawa territory. We are seeking a confident, outgoing Sales Consultant who is self-disciplined and enjoys a challenge. We provide independence and an exciting, fast paced, and fun work environment. We look for you to provide a competitive drive, outgoing nature, and the will to be the best Sales Consultant in the industry.Retail Sales Consultants are responsible for performing in-home residential window and door replacement consultations.These consultations will involve the following of Pella’s in-home selling process, product demonstrations, project evaluation and measuring, project estimating, closing the sale, following the job through the system, and collecting the payment after the install is completed.Retail Sales Consultants will be responsible for managing all practices and procedures designed to increase sales, enhance profitability, and develop very satisfied customers.All Retail Sales Consultants will be expected to generate repeat customers, referral customers, and new customers independent of Pella’s advertising and marketing efforts.Be available for customer appointments during some evenings and every other Saturday. Rotating weekly schedule Monday - Saturday, and Monday -ThursdayPella Corporation offers the following:Uncapped commission-based compensationHybrid work environment that includes your home office & appointments in the customer’s homeFull benefits package which includes medical, dental, and visionRegistered Retirement Savings PlanQuality engineered product solutions that are unmatched in the window and door industrySmartphone, laptop computer, and product samples providedSolid reputation of the Pella BrandResponsibilitiesPrincipal DUTIES AND RESPONSIBILITIES include the following, but not limited to:Responsible for all field activity relating to customer relations, product sales, collections and customer satisfaction for the replacement segment.Pursues leads, gives product demonstrations both in the home and at the Window Store, discusses product options with the customer and takes on-site measurements.Ensures quotes and orders are accurate and follows company sales processesCompletes all required paperwork to ensure all necessary information is present, allowing the Project Coordinator and Installer to efficiently complete the project.Complies with company policies on pricing, product offering, installation, credit and collectionsFollows up with prospects to inform them of business changes such as product offering, pricing, or assembly options in a timely manner.Must be computer literate and able to use electronic software (PQM, MSOffice, ACE, etc.) to track, quote, sell and order productsFollow-up with all customers to ensure that the project meets or exceeds the customers' expectationsCoordinates and communicates with the Project Coordinator to ensure accurate understanding of and timely resolution to customer issuesParticipates in various departmental and interdepartmental meetings or training as requiredQualificationsQUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications, physical demands and work environment characteristics listed below are Consultant of the knowledge, skill, and/or ability required to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or ExperienceBS/BA, AA or Technical degree preferred, 2-4 year’s sales, customer service, or general business experience preferred. Prior knowledge of general construction applications and terminology and/or window and door applications or components is desirable.Computer SkillsProficiency with Microsoft® Word, Excel, Outlook and PowerPoint software applications. Will be expected to develop proficiency in Pella proprietary software (i.e. PQM, POETS, OMS, etc.). Ability to compile and decipher information in spreadsheet format.Communication Skills:Excellent verbal and written English language skills are required as well as good public relations and customer service skills. Ability to read, interpret, understand and explain documents such as sales processes, product specifications or warranty manuals. Ability to effectively present information to others, gather information from others, and respond appropriately to questions from customers, coworkers and managers. Must display excellent phone and email etiquette. Must be able to present appropriate attitude for the situation when interacting with customers or coworkers.Professional SkillsMust be a team player and exhibit a strong desire to learn and promote self-growth. Must be pro-active, self-disciplined, self-motivated, and have a demonstrated ability to follow projects through to completion. Attention to detail is required. Must be able to demonstrate organizational skills, prioritize tasks, and meet deadlines. Must be able to develop trust and confidence of customers, coworkers and managers. Must present in a clean and neat physical appearance. Must be able to investigate issues and resolve conflict in the best interests of the business and our customers.Mathematical Skills:Ability to subtract two digit numbers and to multiply and divide with 10s and 100s. Ability to perform calculations using units of money, time, measurement, etc. Ability to calculate figures and amounts such as proportions, percentages, area, length, width, height, and depth. Ability to apply basic concepts of algebra, geometry and general business math.Physical Demands:While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, type or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit, stoop, or crouch. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Time commitment required of this position will vary with the seasons and will frequently require more than forty hours per week.Work Environment:Work environment with this job includes the typical office environment and frequent visits to construction jobsites or customer homes. The noise level of this job is typically moderate.Miscellaneous:All Retail Sales Consultants must have their own, fully insured and functional, automobile.All Retail Sales Consultants must have and maintain home internet access.Pella Windows and Doors of Ontario is an inclusive and accessible employer, committed to inclusive, barrier-free recruitment and selection processes, and a workplace aligned with Employment Standards Act. 2000 (ESA). Pella Windows and Doors of Ontario will work with applicants requesting accommodation at any stage of the hiring processAbout UsAbout Pella CorporationAs the #1 most-preferred national window and door brand by homeowners across the country, Pella Corporation leads the industry in innovation and design. Founded in 1925, today the Pella Family of Brands encompasses a robust product offering sold and installed through various channels. We are a growing, privately owned company with 18 manufacturing locations and over 10,000 team members in the U.S. and Canada. Pella is consistently recognized as a great place to work by Newsweek, Forbes and Glassdoor, having most recently been named to America’s Greatest Workplaces for Diversity by Newsweek in 2024, as well as Forbes' 2024 Best Employers for Women and Best-In-State Employer in Iowa. We have also received numerous accolades for innovation and design, including Fast Company’s Best Workplaces for Innovators in 2024 and Most Innovative Manufacturers for 2022 and 2023.At Pella, our team cares deeply, learns continuously and achieves results that go beyond. We encourage creative thinking that seeks out and includes diverse perspectives. And we empower you to do the work you’re most proud of — that’s why we offer individualized talent development plans, cross-functional experiences and opportunities for career advancement through personal and professional development.With talent just like you, we are imagining, building and fighting for a brighter future for generations to come. Ready to find a career that sparks your passion?
Job DescriptionThe Pella Residential Sales Consultant works from a home office and conducts in-home sales appointments with customers.If you live in the Eastern Greater Toronto area, you are encouraged to apply!Are you a highly motivated professional looking for a challenging position with an award-winning employer?Pella Corporation, a growing and stable company, is now looking for a Residential Sales Consultant for the greater Ottawa territory. We are seeking a confident, outgoing Sales Consultant who is self-disciplined and enjoys a challenge. We provide independence and an exciting, fast paced, and fun work environment. We look for you to provide a competitive drive, outgoing nature, and the will to be the best Sales Consultant in the industry.Retail Sales Consultants are responsible for performing in-home residential window and door replacement consultations.These consultations will involve the following of Pella’s in-home selling process, product demonstrations, project evaluation and measuring, project estimating, closing the sale, following the job through the system, and collecting the payment after the install is completed.Retail Sales Consultants will be responsible for managing all practices and procedures designed to increase sales, enhance profitability, and develop very satisfied customers.All Retail Sales Consultants will be expected to generate repeat customers, referral customers, and new customers independent of Pella’s advertising and marketing efforts.Be available for customer appointments during some evenings and every other Saturday. Rotating weekly schedule Monday - Saturday, and Monday -ThursdayPella Corporation offers the following:Uncapped commission-based compensationHybrid work environment that includes your home office & appointments in the customer’s homeFull benefits package which includes medical, dental, and visionRegistered Retirement Savings PlanQuality engineered product solutions that are unmatched in the window and door industrySmartphone, laptop computer, and product samples providedSolid reputation of the Pella BrandResponsibilitiesPrincipal DUTIES AND RESPONSIBILITIES include the following, but not limited to:Responsible for all field activity relating to customer relations, product sales, collections and customer satisfaction for the replacement segment.Pursues leads, gives product demonstrations both in the home and at the Window Store, discusses product options with the customer and takes on-site measurements.Ensures quotes and orders are accurate and follows company sales processesCompletes all required paperwork to ensure all necessary information is present, allowing the Project Coordinator and Installer to efficiently complete the project.Complies with company policies on pricing, product offering, installation, credit and collectionsFollows up with prospects to inform them of business changes such as product offering, pricing, or assembly options in a timely manner.Must be computer literate and able to use electronic software (PQM, MSOffice, ACE, etc.) to track, quote, sell and order productsFollow-up with all customers to ensure that the project meets or exceeds the customers' expectationsCoordinates and communicates with the Project Coordinator to ensure accurate understanding of and timely resolution to customer issuesParticipates in various departmental and interdepartmental meetings or training as requiredQualificationsQUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications, physical demands and work environment characteristics listed below are Consultant of the knowledge, skill, and/or ability required to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or ExperienceBS/BA, AA or Technical degree preferred, 2-4 year’s sales, customer service, or general business experience preferred. Prior knowledge of general construction applications and terminology and/or window and door applications or components is desirable.Computer SkillsProficiency with Microsoft® Word, Excel, Outlook and PowerPoint software applications. Will be expected to develop proficiency in Pella proprietary software (i.e. PQM, POETS, OMS, etc.). Ability to compile and decipher information in spreadsheet format.Communication Skills:Excellent verbal and written English language skills are required as well as good public relations and customer service skills. Ability to read, interpret, understand and explain documents such as sales processes, product specifications or warranty manuals. Ability to effectively present information to others, gather information from others, and respond appropriately to questions from customers, coworkers and managers. Must display excellent phone and email etiquette. Must be able to present appropriate attitude for the situation when interacting with customers or coworkers.Professional SkillsMust be a team player and exhibit a strong desire to learn and promote self-growth. Must be pro-active, self-disciplined, self-motivated, and have a demonstrated ability to follow projects through to completion. Attention to detail is required. Must be able to demonstrate organizational skills, prioritize tasks, and meet deadlines. Must be able to develop trust and confidence of customers, coworkers and managers. Must present in a clean and neat physical appearance. Must be able to investigate issues and resolve conflict in the best interests of the business and our customers.Mathematical Skills:Ability to subtract two digit numbers and to multiply and divide with 10s and 100s. Ability to perform calculations using units of money, time, measurement, etc. Ability to calculate figures and amounts such as proportions, percentages, area, length, width, height, and depth. Ability to apply basic concepts of algebra, geometry and general business math.Physical Demands:While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, type or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit, stoop, or crouch. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Time commitment required of this position will vary with the seasons and will frequently require more than forty hours per week.Work Environment:Work environment with this job includes the typical office environment and frequent visits to construction jobsites or customer homes. The noise level of this job is typically moderate.Miscellaneous:All Retail Sales Consultants must have their own, fully insured and functional, automobile.All Retail Sales Consultants must have and maintain home internet access.Pella Windows and Doors of Ontario is an inclusive and accessible employer, committed to inclusive, barrier-free recruitment and selection processes, and a workplace aligned with Employment Standards Act. 2000 (ESA). Pella Windows and Doors of Ontario will work with applicants requesting accommodation at any stage of the hiring processAbout UsAbout Pella CorporationAs the #1 most-preferred national window and door brand by homeowners across the country, Pella Corporation leads the industry in innovation and design. Founded in 1925, today the Pella Family of Brands encompasses a robust product offering sold and installed through various channels. We are a growing, privately owned company with 18 manufacturing locations and over 10,000 team members in the U.S. and Canada. Pella is consistently recognized as a great place to work by Newsweek, Forbes and Glassdoor, having most recently been named to America’s Greatest Workplaces for Diversity by Newsweek in 2024, as well as Forbes' 2024 Best Employers for Women and Best-In-State Employer in Iowa. We have also received numerous accolades for innovation and design, including Fast Company’s Best Workplaces for Innovators in 2024 and Most Innovative Manufacturers for 2022 and 2023.At Pella, our team cares deeply, learns continuously and achieves results that go beyond. We encourage creative thinking that seeks out and includes diverse perspectives. And we empower you to do the work you’re most proud of — that’s why we offer individualized talent development plans, cross-functional experiences and opportunities for career advancement through personal and professional development.With talent just like you, we are imagining, building and fighting for a brighter future for generations to come. Ready to find a career that sparks your passion?
