Talent Acquisition Specialist Perseus, a Constellation Software company
As an operating group of Constellation Software Inc. (TSX:CSU), our cumulative experience from acquiring and operating hundreds of software companies has informed our opinion that a long-term orientation is necessary to build an enduring software business. We are proud to be the home of dozens of industry-leading brands across multiple vertical markets. Drawing from over 30 years of experience building and scaling vertical market software businesses of all shapes and sizes.
We are expanding our internal Talent Acquisition team to support our Dealership and Gemini Portfolios . This role will be responsible for full-cycle recruitment across North America, partnering directly with hiring managers to identify, assess, and attract top talent.
Key Responsibilities: Manage multiple open requisitions, recruiting for a variety of roles (support, marketing, R&D, software trainers, management, director-level, etc.). Partner with hiring managers to understand role requirements and consult on sourcing strategies. Create and post professional job advertisements on internal and external platforms. Proactively source candidates through online databases, social media, and networking platforms. Review resumes, conduct initial pre-screen interviews, and assess candidate fit. Provide hiring managers with detailed candidate profiles and screening notes. Coordinate and schedule interviews, ensuring a seamless candidate experience. Expectation is to fill between 20-30 roles per year, depending on business needs and recruitment volume. Maintain regular communication with candidates throughout the recruitment process. Track recruitment activities, maintain accurate candidate records, and provide status updates. Collaborate with HR through the selection, offer, and onboarding stages.
Qualifications: 3-5 years of recruitment experience, with proven success in full-cycle recruitment. Experience recruiting across various functions and levels, from entry-level to leadership roles. Strong process management skills with the ability to manage multiple requisitions simultaneously. Proficient in sourcing through social media, job boards, and networking platforms. Excellent written and verbal communication skills. Strong interpersonal skills with the ability to build effective relationships with hiring managers. High level of professionalism, integrity, and discretion in handling confidential information. Strong organizational and time management skills; able to prioritize effectively in a fast-paced environment. Proficient in Microsoft Office (Word, Outlook, Excel, PowerPoint). Experience with Workday or other ATS platforms is an asset. Familiarity with is an asset.
Professional Services Implementation and Training Consultant
The Company Constellation R.O. Writer Inc. (ROW) is a leading automotive software business and an innovative market leader with a long history of success in serving independent and franchised automotive repair shops. Their software helps these shops increase efficiency, predictability, and profits which has allowed ROW to become the trusted partner for over 4,000 businesses across North America.
The Role This role will be responsible for the successful on-boarding of new customers on the R.O. Writer platform as well as performing necessary upgrades to keep customers current on all new versions of the software. The implementation, upgrade and customization of most customer systems will be performed remotely, but occasional on-site travel for customer training may be required. Tasks performed can include software installation and upgrades, customer data conversion, the creation of custom forms or reports, software configuration, depth training to meet customer requirements and customization of the software for customers. The role is integral in optimizing the performance of all automotive repair shops and will work closely with members of R.O. Writer to ensure key customer objectives are met.
The role reports into the Manager of Implementation and Training.
Responsibilities Own and manage assigned tasks to ensure timely delivery of all projects. Communicate with key customer personnel to confirm resolution for pending requests. Manage multiple implementation projects simultaneously. Review customer requirements and ensure alignment with implementation of their new system(s). Creating, maintaining, and distributing of documentation relating to assigned project deliverables. Customize and configure new customer systems to meet customer's requirements. Provide customer training on product features to help customers get the most out of their investment. Create and deliver engaging written documents, video tutorials, and/or webinars that improve the learning experience for our customers. Perform customer upgrades to keep them current on new releases and features made available. Maintain a clear understanding of training and implementation processes. Maintain a high level of proficiency in the use and configuration of the R.O. Writer software, including new features as introduced to ensure customers get the full value of the software. Effectively communicate (verbal and written) with all levels of the organization and outside customers regarding any reported issues. Comfortable working independently and managing workload with minimal supervision while collaborating with other remote employees. Identify risks to project delivery timelines and assist team in implementing needed solutions. Participating in the development and documentation of processes resulting in improved success of overall implementation. Outreach to customers to discuss latest product releases and schedule upgrades as needed. Perform all other duties as assigned by immediate supervisor.
Qualifications Previous experience installing and configuring software. 2+ years training customers remotely on newly implemented systems. Experience in automotive shop management systems, is an asset. Proficiency with internet browsers and MS Office. Exceptional customer service skills, including the ability to work with users of all skill levels. Excellent active listening skills, as well as written and verbal communication in English. Strong analytical and problem-solving skills. Ability to gather and analyze information to configure software that meets customer requirements. Anticipate, and recognize problems and opportunities. Sense of urgency and commitment to excellence in customer service.
Location Remote/North America
RO Writer Product Manager
Location: Remote Travel: 5-15% travel
Position Summary
Join an industry-leading software company and enjoy the entrepreneurial environment of a fast-paced team while benefiting from the stability and resources of a large, publicly traded organization, Constellation Software Inc.
The Product Manager is tasked with end-to-end product lifecycle: discovery of the right products and features to build and successful delivery of those products and features. This role will work with the product delivery team to come up with effective solutions that are valuable (our customers choose to buy or use), viable (the solution works within the many constraints of the business), usable (the user can figure out how to use) and feasible (our engineers have the skills and technology to implement). Although is an individual contributor role, the Product Manager must be able to exert influence through the use of logic and data.
Job Responsibilities
Communications: Proactively engages with customer to uncover user needs. Communicate all new product information in a timely manner to the Sales , Marketing, Professional Services and Support teams. Participate in Product Marketing (collateral development, product branding etc.) Communicates status to stakeholders
Product Skills: Identify improvements to R.O. Writer applications/process flow as appropriate to maximize the efficiency of R.O. Writer applications and functionality. Stay informed on business developments and industry trends. Prepare and communicate product roadmap on an ongoing basis to stakeholders. Lead R.O. Writer product initiatives identified in the R.O. Writer Strategic Plan. Defines product success criteria and circulates to involved parties throughout the product life cycle. Act as a Subject Matter Expert for R.O. Writer products. Manage multiple, concurrent product initiatives. Attend selected trade conferences to learn and stay ahead of industry directions.
Timeliness: Monitoring projects and tasks to ensure they are completed on time. You will need to be able to influence your teammates, as well as colleagues, stakeholders, and key executives, through your use of data and logic.
Knowledge: Contributes a deep knowledge and understanding of our users, customers and how they use our products. Learns, records and remembers business and technical information related to areas of expertise Perform other related duties and tasks, as required.
Competencies: Excellent interpersonal, written/verbal communication and customer service skills. Relentless curiosity Strong customer research, analytical, problem-solving and time management skills. Ability to engage in all stakeholders, internal and external, in a constructive and collaborative relationship. Experience with enterprise business applications and project implementations. Keen attention to detail Demonstrated ability to learn multiple functional areas of business – engineering, design, finance, sales, or marketing. Knowledge of Agile/Waterfall development methodologies. Drive for Improvement – shows incremental improvement over time
Qualifications
University degree, relevant college diploma or equivalent related work experience. 2 years working on technology-powered products as either a product manager, product designer, engineer, data analyst, data scientist, or user researcher. Ability to develop effective presentations and present them to senior management and clients. Demonstrated understanding of the techniques and methods of modern product discovery and product delivery. Demonstrated ability to learn multiple functional areas of business – engineering, design, finance, sales, or marketing. Experience at working both independently and in a team-oriented, collaborative environment. Proven communication skills, analytical skills and ability to multitask.
Preferred Skills
Experience in automotive repair software or similar industry. Proficiency with project management tools (e.g., Jira, Confluence, Aha!, etc.) and CRM systems. Relevant college degree (Computer Science, etc.) or equivalent experience
Salary Range (CAN Only):
The estimated base salary range for this role in the United States is $100,000 to $120,000 per year. For compliance with local legislation, and to provide greater transparency to applicants, we share salary ranges on all job postings regardless of the desired hiring location or whether the position is remote. The posted range is an estimate and reflects many factors which are subject to change. Final offer amounts may vary from the amounts listed above, based upon geographic location, candidate experience and expertise, and other relevant factors.
Other Compensation (CAN Only): This role will also be eligible for participation in a Company profit sharing bonus plan. Sales positions may be eligible to participate in the business commission plan. Plan details will be provided to you upon hire.
Benefits (CAN Only): Full time employees will also be eligible for enrollment in a wide range of choices of benefits , including medical, dental, vision, basic life insurance, short/long term disability, RRSP participation (with company match).
Time off (CAN Only): The Company provides a minimum of 10 days of vacation for new employees , sick time based on province requirements, Company-paid holidays and personal holidays per year. We recognize the value and importance of diversity and inclusion in our communities and in the workplace. We celebrate diversity and one of our goals as an employer is to create an inclusive work environment for all employees. We are an equal opportunity employer and do not discriminate against any employee or applicant because of race, religion, sex, sexual orientation including gender identity or expression, pregnancy, national origin, age, marital status, veteran status, disability status, or any other category or characteristic protected by law.
Applicants with disabilities who would like to require a reasonable accommodation related to any part of the application process may contact us at
NOTE: If an applicant is selected to receive a conditional offer of employment, and in accordance with applicable law, a criminal background check may be conducted before the offer becomes final and employment begins. Pursuant to the San Francisco Fair Chance Ordinance, and other applicable laws, we will consider for employment qualified applicants with arrest and conviction records.
Professional Services Implementation and Training Consultant
The Company Constellation R.O. Writer Inc. (ROW) is a leading automotive software business and an innovative market leader with a long history of success in serving independent and franchised automotive repair shops. Their software helps these shops increase efficiency, predictability, and profits which has allowed ROW to become the trusted partner for over 4,000 businesses across North America.
The Role This role will be responsible for the successful on-boarding of new customers on the R.O. Writer platform as well as performing necessary upgrades to keep customers current on all new versions of the software. The implementation, upgrade and customization of most customer systems will be performed remotely, but occasional on-site travel for customer training may be required. Tasks performed can include software installation and upgrades, customer data conversion, the creation of custom forms or reports, software configuration, depth training to meet customer requirements and customization of the software for customers. The role is integral in optimizing the performance of all automotive repair shops and will work closely with members of R.O. Writer to ensure key customer objectives are met.
The role reports into the Manager of Implementation and Training.
Responsibilities Own and manage assigned tasks to ensure timely delivery of all projects. Communicate with key customer personnel to confirm resolution for pending requests. Manage multiple implementation projects simultaneously. Review customer requirements and ensure alignment with implementation of their new system(s). Creating, maintaining, and distributing of documentation relating to assigned project deliverables. Customize and configure new customer systems to meet customer’s requirements. Provide customer training on product features to help customers get the most out of their investment. Create and deliver engaging written documents, video tutorials, and/or webinars that improve the learning experience for our customers. Perform customer upgrades to keep them current on new releases and features made available. Maintain a clear understanding of training and implementation processes. Maintain a high level of proficiency in the use and configuration of the R.O. Writer software, including new features as introduced to ensure customers get the full value of the software. Effectively communicate (verbal and written) with all levels of the organization and outside customers regarding any reported issues. Comfortable working independently and managing workload with minimal supervision while collaborating with other remote employees. Identify risks to project delivery timelines and assist team in implementing needed solutions. Participating in the development and documentation of processes resulting in improved success of overall implementation. Outreach to customers to discuss latest product releases and schedule upgrades as needed. Perform all other duties as assigned by immediate supervisor.
Qualifications Previous experience installing and configuring software. 2+ years training customers remotely on newly implemented systems. Experience in automotive shop management systems, is an asset. Proficiency with internet browsers and MS Office. Exceptional customer service skills, including the ability to work with users of all skill levels. Excellent active listening skills, as well as written and verbal communication in English. Strong analytical and problem-solving skills. Ability to gather and analyze information to configure software that meets customer requirements. Anticipate, and recognize problems and opportunities. Sense of urgency and commitment to excellence in customer service.
Location Remote/North America
Talent Acquisition Specialist Perseus, a Constellation Software company
As an operating group of Constellation Software Inc. (TSX:CSU), our cumulative experience from acquiring and operating hundreds of software companies has informed our opinion that a long-term orientation is necessary to build an enduring software business. We are proud to be the home of dozens of industry-leading brands across multiple vertical markets. Drawing from over 30 years of experience building and scaling vertical market software businesses of all shapes and sizes.
We are expanding our internal Talent Acquisition team to support our Dealership and Gemini Portfolios . This role will be responsible for full-cycle recruitment across North America, partnering directly with hiring managers to identify, assess, and attract top talent.
Key Responsibilities: Manage multiple open requisitions, recruiting for a variety of roles (support, marketing, R&D, software trainers, management, director-level, etc.). Partner with hiring managers to understand role requirements and consult on sourcing strategies. Create and post professional job advertisements on internal and external platforms. Proactively source candidates through online databases, social media, and networking platforms. Review resumes, conduct initial pre-screen interviews, and assess candidate fit. Provide hiring managers with detailed candidate profiles and screening notes. Coordinate and schedule interviews, ensuring a seamless candidate experience. Expectation is to fill between 20–30 roles per year, depending on business needs and recruitment volume. Maintain regular communication with candidates throughout the recruitment process. Track recruitment activities, maintain accurate candidate records, and provide status updates. Collaborate with HR through the selection, offer, and onboarding stages.
Qualifications: 3-5 years of recruitment experience, with proven success in full-cycle recruitment. Experience recruiting across various functions and levels, from entry-level to leadership roles. Strong process management skills with the ability to manage multiple requisitions simultaneously. Proficient in sourcing through social media, job boards, and networking platforms. Excellent written and verbal communication skills. Strong interpersonal skills with the ability to build effective relationships with hiring managers. High level of professionalism, integrity, and discretion in handling confidential information. Strong organizational and time management skills; able to prioritize effectively in a fast-paced environment. Proficient in Microsoft Office (Word, Outlook, Excel, PowerPoint). Experience with Workday or other ATS platforms is an asset. Familiarity with monday.com is an asset.
Talent Acquisition Manager at Perseus Group, Constellation Software Location: Canada/Remote Position Summary This role will lead the Human Resources (HR) function for the Gemini Portfolio of Perseus. This HR Director (HRD) will be responsible for aligning HR strategies with the Portfolios’ mission and goals. The HRD will collaborate with the Corporate HR Team to understand and apply corporate policies and practices, tailoring them to meet the needs of the Gemini Portfolio. They will anticipate HR implications of business initiatives, providing strategic advice and help ensure successful execution while maintaining alignment with corporate objectives. The ideal candidate will be a self-starter with strong judgment and flexibility. They will mentor other HR team members within the Gemini Portfolio and serve as the first point of escalation for HR-related issues. Job Responsibilities: Business Partnership: Serve as a trusted advisor to the management team partnering closely with the Gemini Portfolio President and the management team. Develop a deep understanding of the Gemini Portfolio business strategy, goals and challenges. Leverage HR expertise to provide strategic advice and solutions that align with the Gemini Portfolio’s objectives. Stay informed about industry trends, best practices, and employee needs. Actively participate in leadership meetings to contribute HR insights and recommendations. Employee Engagement: Collaborate with management team to assess employee engagement and identify areas of improvement. Develop and implement strategies to enhance employee satisfaction, motivation, and retention. Policy Development and Administration: Develop, implement, and administer HR policies and procedures that align with corporate guidelines and the Gemini Portfolio’s specific needs. Oversee HR processes that impact the selection, placement, retention, development, and rewarding of employees to foster a high-performance culture. Proactively support the delivery of HR processes and manage assigned HR projects; delivering results in a timely fashion and as required with the deadlines provided. HR Controls and Compliance: Collaborate with key managers to ensure HR controls are in place for employment, compensation, leadership development, training and HR-related compliance. Ensure full compliance with all aspects of applicable employment and labor laws. Participate in regular audits in place from Perseus Corporate. Collaborate with legal counsel to ensure adherence to employment laws. Employee Relations: Manage employee relations issues including conflict resolution, performance management and disciplinary actions. Provide counseling and coaching to managers on employee relations matters. Work with Corporate HR and outside counsel as needed to address complex issues. Leadership and Supervision: Lead and develop the HR team (i.e. HR Generalist, HR Business Partner, HR Coordinator, Talent Acquisition), providing mentorship, training and functional oversight. Develop and monitor metrics for continuous improvement in quality and efficiency. Identify areas for continuous improvement and development. Evaluate resource needs to support the forecasted growth of the business; maintain a network and bench of resources. Talent Acquisition: Provide strategic direction and oversight for the talent acquisition function across the entire Gemini Portfolio. Oversee the entire hiring process from identifying talent needs to finalizing new hires. Collaborate with hiring managers to develop and implement comprehensive training programs for new hires. Develop and implement efficient processes and monitor metrics to meet the specific talent needs for the Gemini Portfolio. Project Management: Manage the successful execution of Gemini Portfolio and Perseus Corporate HR-related projects. Track project progress and communicate updates to stakeholders. Corporate Alignment: Maintain strong relationships with Corporate HR to stay informed of corporate initiatives and policies. Ensure alignment between Corporate standards and Gemini Portfolio needs. Maintain awareness and accountability to Corporate HR for areas identified. Metrics & Reporting: Develop and track key HR metrics to measure performance and identify areas for improvement. Provide regular reports to the leadership HR activities and outcomes. Self-Development: Stay current on mandatory training requirements. Participate in professional development opportunities. General: Performs other duties as assigned. Qualifications: Educational Background: BA/BS in Human Resources or a related field Experience: 10+ years of progressive Human Resources Management experience, with a strong background in labor and employee relations, conflict resolution, investigations, compensation and benefits, organizational development and people development. HR Certification, a plus. Regulatory Knowledge: Strong working knowledge and experience with current Canadian and US employment laws. Leadership and Team Building: Proven experience in building teams, quickly earning respect, and gaining confidence at all levels of the organization. Experience managing employees in a remote environment. Technical Proficiency: Proficiency with Microsoft Office Suite and HR information systems (e.g., ADP). Experience as a HR-user within Workday, a plus. Travel: Ability and willingness to travel up to 10%. Team Structure: Ability to work in a decentralized HR team environment with support from Corporate. Talent Acquisition: Experience with the recruitment and retention of high-performing employees. Salary Range: The estimated base salary range for this role in Canada is $135,000.00 - $145,000.00 per year. For compliance with local legislation, and to provide greater transparency to applicants, we share salary ranges on all job postings regardless of the desired hiring location or whether the position is remote. The posted range is an estimate and reflects many factors which are subject to change. Final offer amounts may vary from the amounts listed above, based upon geographic location, candidate experience and expertise, and other relevant factors. Other Compensation: This role will also be eligible for participation in a Company profit sharing bonus plan. Plan details will be provided to you upon hire. Full time employees will also be eligible for enrollment in a wide range of choices of benefits , including medical, dental, vision, basic life insurance, short/long term disability, RRSP participation (with company match). Time off: The Company provides a minimum of 15 days of vacation for new employees , sick time based on provincial requirements. We recognize the value and importance of diversity and inclusion in our communities and in the workplace. We celebrate diversity and one of our goals as an employer is to create an inclusive work environment for all employees. We are an equal opportunity employer and do not discriminate against any employee or applicant because of race, religion, sex, sexual orientation including gender identity or expression, pregnancy, national origin, age, marital status, veteran status, disability status, or any other category or characteristic protected by law. Applicants with disabilities who would like to require a reasonable accommodation related to any part of the application process may contact us at NOTE: If an applicant is selected to receive a conditional offer of employment, and in accordance with applicable law, a criminal background check may be conducted before the offer becomes final and employment begins. Pursuant to the San Francisco Fair Chance Ordinance, and other applicable laws, we will consider for employment qualified applicants with arrest and conviction records. Seniority level Director Employment type Full-time Job function Human Resources Industries: Software Development #J-18808-Ljbffr
