A leading retail brand is seeking a Chief Marketing Officer in Markham, Ontario. The CMO will define and elevate the brand, oversee all marketing functions, and drive strategic initiatives across omnichannel platforms. The ideal candidate has a Bachelor's Degree in Marketing and proven experience in building and leading marketing teams. This role offers a full-time position in an innovative environment, focusing on brand awareness, customer engagement, and performance optimization. #J-18808-Ljbffr
Store Manager - Fran 2025 role at Pet Valu Location: Etobicoke, Ontario Job Overview As a Store Manager you will coach and develop your store team to deliver world class service to all customers and help Pet Parents find the right nutrition and other solutions for their pets. You will be part of a team of passionate Pet Experts, and enjoy the perks of helping Pet Parents every day. If you are enthusiastic about learning and growing with one of the top pet retailers in North America, this position is for you! What You Get Management training Product knowledge Employee discounts Competitive wages Paid benefits Pet oriented career-building environment What You Do Customers/Community – ensure that all customer service standards are met by staff; maintain courteous relationships within the community (e.g. Humane society) Manage a team of employees including but not limited to recruiting, scheduling, training, day-to-day assignment of tasks, supervision and coaching Operational Standards/Procedures – ensure that all staff adhere to the standards and procedures set at the corporate operations level Administrative activities – coordinate order placements, maintain appropriate inventory, ensure that store audits and safety audits are completed, coordinate minor store repairs, complete miscellaneous corporate paperwork Business Results – coordinate efforts of store staff to achieve targeted results Other duties and tasks as required What You Bring Minimum of 2 years customer service and retail store management experience Enthusiasm for learning & growth in pet care industry Possess outgoing and friendly personality with strong customer service skills Ability to work as scheduled to meet attendance requirements, which include weekends and evenings Ability to have reliable means of transportation to and from the store Observe and coach employees to provide feedback around sales techniques and providing excellent customer service Capacity for understanding inter-team conflicts and escalating when necessary Working knowledge of POS system Ability to lift 50lbs repetitively Industry experience an asset Seniority level Mid-Senior level Employment type Full-time Job function Sales and Business Development Industries Retail #J-18808-Ljbffr
A leading pet retailer is seeking a Store Manager to coach and develop a team to deliver exceptional service to customers. This role involves managing store operations, ensuring customer satisfaction, and achieving business results. The ideal candidate has at least 2 years of management experience in retail, a passion for the pet care industry, and a customer-centric approach. This full-time position offers competitive wages and benefits in an engaging work environment. #J-18808-Ljbffr
Chief Marketing Officer page is loaded## Chief Marketing Officerlocations: 0001 – Markham Officetime type: Full timeposted on: Posted Todayjob requisition id: R25166Location: Markham, Ontario**Job Description:**The Chief Marketing Officer (CMO) is a key member of the Executive Leadership Team responsible for defining, elevating, and protecting the Pet Valu brand across Canada. This role sets the enterprise-wide marketing and leads the strategic planning, development, and execution of all brand, loyalty, customer engagement, and omnichannel initiatives.The CMO drives national brand awareness, customer acquisition, lifetime value, and revenue growth through data‑driven insight, compelling brand storytelling, and an integrated approach to the customer journey. The role oversees Marketing, Loyalty, and Customer Engagement/CRM functions, building a high‑performing team that partners closely with Merchandising, Retail Operations, Supply Chain, Digital/E-Commerce, IT, and Finance to support enterprise growth.## Functional Responsibilities## 1. Brand, Marketing & Communications Leadership* Set and execute the enterprise brand and marketing strategy that enhances national brand awareness & affinity and drives customer monthly trips and sales. Lead integrated marketing planning across paid, owned, digital, and instore channels to deliver cohesive brand experiences.‑store channels to deliver cohesive brand experiences.* Oversee all creative, content, communications, events, and public relations to protect and advance brand reputation.## 2. Digital Commerce & Omnichannel Strategy* Partner with Digital/E-Commerce & Customer Technology on Pet Valu’s omnichannel strategy, strengthening the customer journey across ecommerce, mobile app, digital storefronts, and instore experiences. commerce, mobile app, digital storefronts, and instore experiences.‑commerce, mobile app, digital storefronts, and in‑store experiences.* commerce capabilities, including traffic acquisition, conversion optimization, product experience, and digital merchandising.3. Loyalty, CRM & Customer Lifecycle Optimization* Lead the enterprise loyalty strategy, ensuring program growth, optimization, and differentiation.* Use customer data, analytics, and segmentation to drive personalized marketing and measurable improvements in loyalty engagement, visit frequency, and lifetime value.* Enhance CRM capabilities through advanced targeting, automation, and customer journey mapping.## 4. Performance, Analytics & Data-Led Decision Making* Establish key KPIs across brand, digital commerce, loyalty, and customer engagement to monitor performance and drive accountability.* Champion data-driven decision making, leveraging insights to optimize marketing investment, campaign performance, and customer experience outcomes.## 5. Budgeting, Governance & Vendor Partnerships* Oversee the marketing budget, ensuring maximum impact and disciplined investment.* Manage relationships with agencies and media partners to support scalable growth.**Skills, Experience, Education, Certifications** *(List minimum required to enter the role.)** Bachelor’s Degree in Marketing, Business, Digital Commerce, or a related field.* Proven leadership experience in marketing within a retail, consumer goods, or omni‑channel environment.* Expertise in brand strategy, customer insights, marketing communications, and loyalty engagement.* Strong analytical, strategic planning, and decision‑making skills.* Excellent presentation, negotiation, and stakeholder‑management capabilities.* Demonstrated success building, developing, and leading large marketing teams.* Ability to thrive in a fast‑paced, growth‑oriented organization.* Passion for operations and recognized depth of marketing excellence.**Competencies*** **Business Acumen** Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.* **Intellectual Horsepower** Is bright and intelligent; deals with concepts and complexity comfortably; described as intellectually sharp, capable, and agile.* **Decision Quality** Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.* **Directing Others** Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator.* **Strategic Agilit**y Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.This posting is for an existing vacancy. As part of the application process, AI may be used to assist with screening, or assessing job applicants . #J-18808-Ljbffr
Join to apply for the Assistant Store Manager - Fran #2424 role at Pet ValuGet AI-powered advice on this job and more exclusive features.Job DescriptionThe Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol, and Total Pet. Together, we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles, and small animals.Location: Toronto, OntarioAll of our stores are dedicated to helping local pets in need, partnering with shelters, rescues, charities for adoption events, in-store adoption (select stores), pet food bank programs, and fundraising campaigns.At Pet Valu, we're Pet Experts and pet lovers, too.Schedule: 4 weekday & 1 weekend shiftJob OverviewAs an Assistant Store Manager, you will coach and develop your store team to deliver excellent service, helping Pet Parents find the right nutrition and solutions for their pets. Join a passionate team of Pet Experts and enjoy the perks of making a difference every day. If you're enthusiastic about growth in the pet retail industry, this role is for you!What You GetManagement trainingProduct knowledgeEmployee discountsCompetitive wagesPaid benefitsPet-oriented career environmentWhat You DoEnsure customer service standards are met; maintain relationships within the communityManage a team including recruiting, scheduling, training, supervising, and coachingEnsure adherence to operational standards and proceduresCoordinate inventory, store audits, safety checks, repairs, and corporate paperworkAchieve targeted business resultsPerform other duties as requiredWhat You BringMinimum 2 years customer service and retail management experienceEnthusiasm for pet care industry growthOutgoing personality with strong customer service skillsAbility to work weekends and eveningsReliable transportationAbility to coach employees on sales and service techniquesUnderstanding of team conflicts and escalation proceduresWorking knowledge of POS systemsAbility to lift 50 lbs repeatedlyIndustry experience is an assetSeniority levelMid-Senior levelEmployment typeFull-timeJob functionSales and Business DevelopmentIndustriesRetailThis job posting is active. #J-18808-Ljbffr
The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals.All of our stores are dedicated to helping local pets in need, and we partner with local shelters, rescues and charities for adoption events, in-store adoption (select stores only) and pet food bank programs, as well as through our national donation drives and fundraising campaigns.At Pet Valu, we're Pet Experts, and we're pet lovers, too.Job Overview:As an Assistant Store Manager you will coach and develop your store team to deliver world class service to all customers and help Pet Parents find the right nutrition and other solutions for their pets. You will be partof a team of passionate Pet Experts, and enjoy the perks of helping Pet Parents every day. If you are enthusiastic about learning and growing with one of the top pet retailers in North America, this position is for you!What you get:Management trainingProduct knowledgeCompetitive wagesPet oriented career-building environmentWhat you do:Customers/Community ensure that all customer service standards are met by staff; maintain courteous relationships within the community (e.g.Humane society)Manage a team of employees including but not limited to recruiting, scheduling, training, day-to-day assignment of tasks, supervision and coachingOperational Standards/Procedures ensure that all staff adhere to the standards and procedures set at the corporate operations levelAdministrative activities coordinate order placements, maintain appropriate inventory, ensure that store audits and safety audits are completed, coordinate minor store repairs, complete miscellaneous corporate paperworkBusiness Results coordinate efforts of store staff to achieve targeted resultsOther duties and tasks as requiredWhat you bring:Minimum of 2 years customer service and retail store management experienceEnthusiasm for learning & growth in pet care industryPossess outgoing and friendly personality with strong customer service skillsAbility to work as scheduled to meet attendance requirements, which include weekends and eveningsAbility to have reliable means of transportation to and from the storeObserve and coach employees to provide feedback around sales techniques and providing excellent customer serviceCapacity for understanding inter-team conflicts and escalating when necessaryWorking knowledge of POS systemAbility to lift 50lbs repetitivelyIndustry experience an assetAbout UsWe believe in investing in the development of our people and have an industry-leading promotion rate. Our mission is to offer the highest quality products at a great value to improve the quality of life for all pets and pet owners. For more jobs within Pet Valu Canada, Inc. please click here . #J-18808-Ljbffr
Manager FP&A Marketing & Digital page is loaded## Manager FP&A Marketing & Digitalremote type:
Hybridlocations:
0001 – Markham Officetime type:
Full timeposted on:
Posted Todayjob requisition id:
R25364Hybrid: Markham, Ontario**Job Description:****Job Summary**The Financial Planning & Analysis (FP&A) team helps to drive overall business performance by challenging and supporting critical decision making through the delivery of insightful analysis, action-oriented reporting and the design and management of planning and forecasting processes that meet both Corporate and Operational requirements. We ensure maximum impact through clear messaging, presentation, effective business partnering with senior management stakeholders and focused communication of group strategic and financial goals. This will be an individual contributor at the management level, capable of self-motivating their work; challenging and discerning how and what work gets done and is able to build relationships and hold accountabilities at senior levels within the organization and with themselves.Salary Range - $93,000 - $130,000## **Essential Duties and Responsibilities**Pet Valu Canada is seeking a Manager of FP&A to support our Marketing and Digital teams.
In this role you will be responsible for the following:* Lead the preparation and analysis of marketing and promotion spend, digital P&Ls, discounts, and SG&A for the annual budget, quarterly forecasts, and monthly financial & operational reporting.* Work cross-functionally to provide ad-hoc financial analysis, business cases, and recommendations to Marketing & Digital management, supporting strategic initiatives, marketing programs, promotion fund management, pre/post event analysis and cost management.* Develop, implement, and monitor relevant KPIs, dashboards, and analytical tools to support Marketing & Digital objectives.* Analyze current and historical trends, identifying risks, opportunities, and actionable insights for Marketing, Digital and Finance leadership.* Collaborate closely with Marketing, Digital and cross-functional teams to ensure financial objectives are met and key initiatives drive results.* Prepare and present financial reports and analysis to senior management, including VPs, Directors, and Chief-level executives.* Continuously improve FP&A processes through analytics, automation, and best practices.**Experience, Education, Certifications**The ideal candidate will be a self-driven and highly motivated individual. Someone who displays precision, attention to detail, and proficiency with systems and technology. The candidate must be able to work in a fast-paced environment, performing multiple tasks / projects within defined deadlines.* At least 5 years of financial planning and analysis experience.* 2+ years of leadership experience in finance or accounting working to directly support executives.* Bachelor’s degree required in Finance, Economics or Business, and CPA, or CFA designation is required.* Experience in financial systems and business intelligence tools, including NAV, Power BI, D365, or similar is preferred.* Have solid knowledge of finance and accounting standards with a strong understanding of retail sales and expense management, particularly labour scheduling, preferred.* Excellent working knowledge of tools such as Excel (Power suite) and data manipulation to efficiently conduct reporting requirements.*This posting is for an existing vacancy.
As part of the application process, AI may be used to assist with screening or assessing job applicants.*
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A leading pet retail company in British Columbia is seeking a passionate Store Manager to guide a dedicated team in delivering exceptional service. The ideal candidate will manage day-to-day operations while fostering a positive work environment focused on customer satisfaction. Responsibilities include recruiting, scheduling, training employees, and ensuring operational standards are upheld. A minimum of 2 years retail management experience and strong customer service skills are essential for success in this role. #J-18808-Ljbffr
Store Manager page is loaded## Store Managerlocations:
7046 - West Kelownatime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
R25170Location: Westbank, British Columbia**Starting From:**$26.07**Job Description:**The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals.All of our stores are dedicated to helping local pets in need, and we partner with local shelters, rescues and charities for adoption events, in-store adoption (select stores only) and pet food bank programs, as well as through our national donation drives and fundraising campaigns.At Pet Valu, we're Pet Experts, and we're pet lovers, too.**Job Overview:**As a Store Manager you will coach and develop your store team to deliver world class service to all customers and help Pet Parents find the right nutrition and other solutions for their pets. You will be part of a team of passionate Pet Experts, and enjoy the perks of helping Pet Parents every day. If you are enthusiastic about learning and growing with one of the top pet retailers in North America, this position is for you!**What you get:*** Management training* Product knowledge* Employee discounts* Competitive wages* Paid benefits* Pet oriented career-building environment**What you do:*** Customers/Community ensure that all customer service standards are met by staff; maintain courteous relationships within the community (e.g. Humane society)* Manage a team of employees including but not limited to recruiting, scheduling, training, day-to-day assignment of tasks, supervision and coaching* Operational Standards/Procedures ensure that all staff adhere to the standards and procedures set at the corporate operations level* Administrative activities coordinate order placements, maintain appropriate inventory, ensure that store audits and safety audits are completed, coordinate minor store repairs, complete miscellaneous corporate paperwork* Business Results coordinate efforts of store staff to achieve targeted results* Other duties and tasks as required**What you bring:*** Minimum of 2 years customer service and retail store management experience* Enthusiasm for learning & growth in pet care industry* Possess outgoing and friendly personality with strong customer service skills* Ability to work as scheduled to meet attendance requirements, which include weekends and evenings* Ability to have reliable means of transportation to and from the store* Observe and coach employees to provide feedback around sales techniques and providing excellent customer service* Capacity for understanding inter-team conflicts and escalating when necessary* Working knowledge of POS system* Ability to lift 50lbs repetitively* Industry experience an asset
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Lead a passionate team as a Store Manager in retail pet care. Inspire and coach your staff to provide outstanding service while helping pet parents find the best products for their furry friends.
In this role, you will oversee daily operations as a hands-on leader. Your responsibilities include coaching, scheduling, and recruiting a dedicated team, ensuring adherence to high service standards. You'll manage inventory and complete administrative tasks while driving results and community involvement.
Key Responsibilities:
• Ensure top-notch customer service and community relations
• Recruit, train, and supervise store employees
• Maintain operational standards and procedures
• Coordinate inventory and store audits
• Drive the achievement of business targets
Requirements:
• 2+ years in retail management and customer service
• Enthusiasm for the pet care industry
• Outgoing, friendly personality with strong service skills
• Reliable transportation required
• Ability to lift up to 50lbs regularly
Become a vital part of a pet-oriented environment while excelling in sales and service within a supportive team setting.
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