A leading healthcare technology company in Toronto is seeking a Staff Full Stack Engineer to join their Clinical Engineering team. This role offers a hybrid work setup and requires expertise in back-end technologies like Python and GraphQL, along with front-end technologies like React. Ideal candidates are passionate about creating impactful healthcare solutions and possess strong communication skills. Join to make a difference with cutting-edge technology. #J-18808-Ljbffr
Become an essential part of a high-impact team as an Escalation Engineer. Utilize your technical skills to troubleshoot complex issues while collaborating with engineering, all in a dynamic work environment.
This pivotal role involves 3-5 years of experience in technical support or escalation engineering. You will diagnose production system issues, engage with users, and improve systems for exceptional service. Your proactive mindset will drive root-cause analysis and solution implementation alongside clinical teams, ensuring a reliable platform.
Key Responsibilities:
• Respond to technical support requests promptly
• Coordinate troubleshooting with teams on Slack
• Guide incident resolution with engineering collaboration
• Update status pages and document postmortems
• Develop knowledge base articles and runbooks
Requirements:
• 3–5 years in technical support or escalation roles
• Proficiency in Python, TypeScript, or similar
• Experience with observability tools like Datadog
• Strong communication skills for remote environments
• Bachelor's Degree in Computer Science or related field
Leverage your experience and proactive approach to enhance system reliability and user satisfaction in this impactful role.
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A pioneering healthcare company is seeking a Senior Software Engineer for their Salesforce Platform. This remote position is open to candidates across Canada. The role involves designing and deploying application functionalities within Salesforce Health Cloud and mandates 5+ years of complex system experience. Ideal candidates will have strong full-stack skills, particularly in Java and Python, and a solid understanding of healthcare data standards. Join us in transforming healthcare through technology. #J-18808-Ljbffr
About Us
We are looking for a motivated Escalation Engineer to join our team. You have a passion for understanding and supporting your users, and are excited to deepen your software development and investigation skills. You thrive in fast‑paced environments where no two days are the same—triaging complex issues, diving into logs and code, and working side‑by‑side with engineering to keep our platform reliable. You are passionate about building products and systems that make a meaningful impact on the lives of thousands of people and their health.
Working Hours
This role operates on a
5:00 AM – 2:00 PM PT
schedule.
What You’ll Do
Respond to submitted requests through our ticketing system and via direct message, providing technical support for our clinical applications
Coordinate with other teams on Slack to troubleshoot issues, triaging by severity and driving toward resolution within SLA targets
Respond to incidents – gathering information, troubleshooting, and helping guide them to resolution alongside engineering teams
Update status pages during escalations and write postmortems summarizing root cause, impact, and follow‑up actions
Create knowledge base articles, runbooks, and canned responses with clear, repeatable steps in Confluence
Perform deep troubleshooting using past experience, internal tools, and observability platforms such as Datadog and Sentry – investigating down to the code level where needed
Translate complex technical findings into clear updates for non‑technical stakeholders including clinical and operational teams
Identify trends in recurring incidents and surface patterns to engineering and product teams to drive systemic improvements
Build tools and scripts to support our teams, improving development and operational efficiency
Operate within our Quality System, creating and updating records that support our regulated Medical Devices
Exercise strong judgment on privacy‑sensitive cases including entangled patient profiles, merge requests, and data integrity issues
What You’ll Bring
3–5 years of experience in technical support, escalation engineering, or a related role involving hands‑on troubleshooting of production systems
Demonstrated software development experience (e.g., Python, TypeScript, NodeJS, React)
A proactive mindset that persistently hunts down root causes and implements durable solutions rather than applying one‑off fixes
Hands‑on experience with observability tools (Datadog, Sentry, New Relic, or similar) and ticket management in Jira
Experience with incident management processes, including acting as incident commander or on‑call responder
Experience debugging web applications using browser developer tools and tracing issues across the full stack
Ability to troubleshoot APIs, reproduce issues, and write clear defect reports for engineering teams
Calm under pressure with strong prioritization skills – comfortable managing competing urgent requests simultaneously
Outstanding communication skills with the ability to work collaboratively in remote/async environments and translate technical issues for non‑technical audiences
An excitement to learn new skills and technologies on the job
Bachelor's Degree in Computer Science or a related field, equivalent experience, or evidence of exceptional ability
Nice to Have
Experience in safety‑critical environments, medical technology, or HIPAA/privacy‑sensitive environments
Familiarity with MRI imaging workflows, DICOM, or clinical application support
Background in SRE practices: monitoring, alerting, runbook automation
Familiarity with Auth0 or AWS infrastructure
Experience with SQL and database troubleshooting
Our Values
First: we are Pioneers
Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.
Second: we are Platform‑Builders
We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.
Above all: we are Patients
We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.
What We Offer
An avenue to make a positive impact on people’s lives and their health
We believe in preventative healthcare for everyone, including our team – Prenuvo provides free, whole‑body scans to each team member
Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds – there is no single path to success, it can be shaped along the way
Building strong relationships is at the core of everything we do – our team gets together each week to connect, share, and socialize
Recognizing time away to restore is vital to our wellbeing – we have a flexible vacation policy and we will encourage you to use it
We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
The base salary for this role ranges from $100,000-$120,000 in local currency, depending upon experience and geographic location
We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.
Please be advised that official communication from our recruitment team will only come from our authorized domain
prenuvo.com . If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third‑party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.
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A healthcare technology company in Metro Vancouver is seeking a motivated Escalation Engineer. This role requires 3-5 years in technical support with hands-on troubleshooting experience. Responsibilities include providing tech support for clinical applications, collaborating with teams for issue resolution, and creating internal documentation. The ideal candidate has strong communication skills and a background in software development. The company offers a positive impact on healthcare with a salary range of $100,000-$120,000. #J-18808-Ljbffr
Drive innovation in proactive healthcare as a Full Stack Engineer. Engage in remote or hybrid work while creating systems that transform patient care experiences.
As a key member of our Clinical Engineering team, this role demands over ten years of impactful experience in both back-end and front-end technologies. Collaborating effectively in a hybrid model, you will identify improvements, upgrade codebases, and support the overall mission of enhancing healthcare. Your strong communication and problem-solving skills will help navigate complex technical challenges.
Key Responsibilities:
• Enhance system quality and identify improvement areas
• Develop recommendations for application enhancements
• Maintain and improve existing software codebases
• Collaborate on technical designs with team members
• Investigate and implement cutting-edge technologies
Requirements:
• Over 10 years of relevant technical experience
• Strong skills in Python, GraphQL, React, and Typescript
• Extensive database experience (Postgres, NoSQL)
• Experience with CI/CD pipelines is desirable
• Degree in Computer Science or related field is welcome
Make a lasting impact in healthcare by leveraging your full stack skills and passion for technology!
#J-18808-Ljbffr
About Us
At Prenuvo, we are on a mission to flip the paradigm from reactive "sick-care" to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient‑centric experience across our domestic and global clinics, has allowed us to lead the change against "we caught it too late again".
We are changing healthcare and bringing a slow moving goliath of an industry into the present while blazing a trail into the future of radiology and clinical operations through software, automation, and AI. We are looking for a Senior Software Engineer – Salesforce Platform to join our Clinical Engineering team! The ideal candidate is passionate about building products and systems that make a meaningful impact on the lives of thousands of people and their health. Your ideal work environment is a space in which it is safe to experiment, challenge yourself and others, but also to fail and learn.
This is a remote role open to candidates across Canada.
Help reshape the world through proactive healthcare while working with cutting‑edge technology and high‑performing teams with deep expertise – join us to make a difference in people’s lives!
What You’ll Do
Directly design, develop, and deploy Prenuvo functionality within the Salesforce Health Cloud and Sales Cloud technology stacks.
Work closely with internal stakeholders, external implementation partners, and the Prenuvo Product & Engineering teams.
Be a subject‑matter expert on Salesforce Health Cloud, providing guidance and best practices within our engineering teams.
What You’ll Bring
5+ years of experience delivering complex Salesforce and Salesforce Health Cloud software systems and solutions in highly complex areas.
Full‑stack knowledge including Java, Python, Apex, and Lightning skills.
Experience in CI/CD pipelines such as GitHub Actions, CircleCI, Jenkins.
Strong understanding of healthcare data and API standards including HL7, FHIR and similar standards.
Understanding of security and access controls, especially as it relates to health data.
Experience integrating Salesforce Health Cloud with external systems.
Experience migrating existing business processes to Salesforce.
Ability to prioritize and understand requirements, to better address the underlying need rather than the immediate request.
Our Values
First: We are Pioneers
Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.
Second: We are Platform‑Builders
We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.
Above all: We are Patients
We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.
What We Offer
An avenue to make a positive impact on people’s lives and their health.
We believe in preventative healthcare for everyone, including our team – Prenuvo provides free, whole‑body scans to each team member.
Growth opportunities are at the heart of our people journey; we’re doing big things with bright minds – there is no single path to success, it can be shaped along the way.
Building strong relationships is at the core of everything we do – our team gets together each week to connect, share, and socialize.
Recognizing time away to restore is vital to our wellbeing – we have a flexible vacation policy and we will encourage you to use it.
We offer a comprehensive benefits package including health, dental, vision, and mental‑health coverage, to support you and your family.
The base salary for this role ranges from $155,000 – $175,000 in local currency, depending upon experience and geographic location.
We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
As part of the hiring process, successful candidates will undergo a background check in compliance with applicable federal, provincial, and state rules.
Please be advised that official communication from our recruitment team will only come from our authorized domain prenuvo.com. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third‑party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.
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Join to apply for the
Staff Full Stack Engineer - Clinical
role at
Prenuvo
About Us
At Prenuvo, we are on a mission to flip the paradigm from reactive "sick-care" to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient‑centric experience across our domestic and global clinics, have allowed us to lead the change against "we caught it too late again". We are changing healthcare and bringing a slow moving goliath of an industry into the present while blazing a trail into the future of radiology and clinical operations through software, automation and AI. We are looking for a Staff Full Stack Engineer to join our Clinical Engineering team! This position offers the flexibility to work both remotely and in‑office, allowing you to contribute to our mission from anywhere while also collaborating closely with our teams in person when necessary. There is a preference for candidates based in Toronto for a hybrid work model to allow for better collaboration, however, the team is open to remote candidates across the U.S. and Canada who can work Eastern Standard Time (EST) hours. You are passionate about building products and systems that make a meaningful impact on the lives of thousands of people and their health. Your ideal work environment is a space in which it is safe to experiment, challenge yourself and others, but also to fail and learn! Help reshape the world through proactive healthcare while working with cutting‑edge technology and high performing teams with deep expertise – join us to make a difference in people's lives!
What You’ll Do
Improving system quality by identifying issues and common patterns, and developing standard operating procedures
Enhancing applications by identifying opportunities for improvement, making recommendations and designing and implementing systems
Maintaining and improving existing codebases and peer review code changes
Liaising with colleagues to implement technical designs
Investigating and using new technologies where relevant
Providing written knowledge transfer material
What You’ll Bring
10+ years solving technical challenges with your strong command of back‑end tech stack (primarily Python, GraphQL and frameworks like Flask and/or FastAPI) and front‑end tech stack (primarily React, Typescript, and Redux)
We consider having experience in other tech stacks (like Java and/or NodeJS, AngularJS, VueJS, MobX) and frameworks (like Django) as a huge bonus
We consider nice to have experience in Digital Imaging and Communications in Medicine (PACS, OHIF, DICOM, FDA, ISO 14971, ISO 13485, Electronic Medical Record, Healthlake Imaging, Medical Imaging)
Strong experience and knowledge of different types of databases (like SQL and/or NoSQL – primarily Postgres and/or DynamoDB)
We consider nice to have experience in graphic libraries (like OpenGL, Verge3D, Babylon.js, PyQt5, Tkinter)
Experience in different CI/CD pipelines (like CircleCI, Jenkins or TravisCI) we also consider as a bonus as well as cloud experience (like AWS, GCP and/or Azure)
Candidates with Bachelor's Degree in Computer Science or a related field, equivalent experience or evidence of exceptional ability to help elevate the team are always welcome
Outstanding all‑round communication skills and ability to work collaboratively
Proficiency in troubleshooting software issues and debugging a large codebase
Our Values
First: we are Pioneers
Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.
Second: we are Platform‑Builders
We're always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what's ahead – in a mindset of ownership and duty to our mission.
Above all: we are Patients
We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients' lives, and we won't stop till everyone can benefit from our work.
What We Offer
An avenue to make a positive impact on people's lives and their health
We believe in preventative healthcare for everyone, including our team – Prenuvo provides free, whole‑body scans to each team member
Growth opportunities are at the heart of our people journey, we're doing big things with bright minds – there is no single path to success, it can be shaped along the way
Building strong relationships is at the core of everything we do – our team gets together each week to connect, share, and socialize
Recognizing time away to restore is vital to our wellbeing – we have a flexible vacation policy and we will encourage you to use it
We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
The base salary for this role ranges from $180,000 to $210,000 CAD per year, depending upon experience and geographic location
We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.
Please be advised that official communication from our recruitment team will only come from our authorized domain
prenuvo.com . If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third‑party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.
Referrals increase your chances of interviewing at Prenuvo by 2x
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Elevate health technology as a principal engineer focused on patient communication. Lead the development of secure APIs and systems enhancing patient experiences across multiple platforms.
This pivotal role involves guiding architectural strategies to modernize backend services and ensure reliable interactions. With a focus on security and efficiency, you will lead the implementation of event-driven architectures and mentoring of engineering talent. Collaboration with diverse teams will be vital to drive best practices across the organization.
Key Responsibilities:
• Guide modern design for patient communication systems
• Enforce API contracts and communication standards
• Develop secure, scalable systems tailored to sensitive data
• Mentor team members in advanced engineering practices
• Participate in cross-functional collaborations for architecture
Requirements:
• 10+ years of experience in backend engineering
• Proficiency in Python and modern frameworks
• Expertise in AWS and event-driven architecture
• Experience with secure system design in regulated fields
• Strong technical communication abilities
Drive transformation in health technology through innovative engineering strategies and robust system design.
#J-18808-Ljbffr
We’re looking for a
Staff Engineer
to join our Patient Platform team and shape the systems that power patient-facing experiences across our health technology platform. This team owns the APIs, orchestration services, and communication infrastructure that enable secure, reliable interactions between patients and our platform (Email, SMS, notifications).
We are at a critical stage of growth, scaling our platform, modernizing legacy services, and strengthening our event-driven architecture to support increasing patient volume and communication complexity.
As a
Staff Engineer , you will be the technical authority for the Patient Platform domain, translating architectural strategy into scalable, production-ready distributed systems in partnership with cross-functional teams. You will drive the evolution of our API-first architecture (including BFF and orchestration patterns), define and enforce API contracts, and modernize tightly coupled services into scalable, event-driven components.
This is an opportunity for a senior technical leader who thrives in ambiguity, moves pragmatically, and enjoys balancing hands‑on engineering with architectural influence. You will strengthen reliability, observability, and fault tolerance across distributed systems, scale and harden our patient communication platform, and design secure systems handling sensitive patient and identity data in regulated environments. Additionally, you will champion best practices in automated testing, CI/CD, and secure development while elevating engineering standards through mentorship, design reviews, and technical leadership.
We have a strong preference for candidates based in Vancouver, BC who are able to work in a hybrid capacity. However, we are open to remote candidates across Canada.
What You’ll Do
Lead design and modernization of our patient-facing backend services
Drive API design best practices, including BFF and orchestration patterns
Define and enforce API contracts and cross-service communication standards
Design and implement event-driven workflows using AWS EventBridge and async messaging
Improve reliability and fault tolerance of communication pipelines (email, SMS, notifications)
Ensure secure authentication and authorization is consistently implemented across APIs
Untangle tech debt and make high‑leverage decisions that improve engineering velocity
Design secure, scalable systems that handle sensitive patient and identity data
Mentor engineers across the team and elevate system design standards
Collaborate cross‑functionally with Product, Architecture, Security, QA, Clinical, and Frontend teams
Communicate complex technical concepts clearly to cross-functional stakeholders and leadership, influencing architectural direction and product decisions
Advocate for improvements in developer experience, testing practices, and system observability
What You’ll Bring
10+ years of backend engineering experience, including platform or high‑scale distributed systems
Strong experience in Python (FastAPI, Flask) or similar modern backend frameworks
Deep expertise designing event-driven architectures in AWS (EventBridge, SQS/SNS, Lambda, ECS)
Experience building and operating async task processing systems (e.g., Celery or similar)
Proven ability to define and govern REST and/or GraphQL APIs at scale
Strong understanding of service boundaries, microservices, and async service‑to‑service communication
Experience designing highly observable systems (metrics, tracing, alerting — e.g., Datadog or similar)
Experience implementing secure authentication and authorization (OAuth2, JWT, service-to-service security)
Experience working with Postgres, DynamoDB, and distributed caching systems (e.g., Redis)
Familiarity with Infrastructure as Code (Terraform/CDK) and mature CI/CD practices
Experience designing systems in regulated environments handling sensitive data (HIPAA, PHI/PII)
Excellent technical communication skills and demonstrated cross-team architectural influence
Ability to operate effectively in ambiguity and drive clarity across teams
Nice to Have
Experience building or scaling communication platforms (email delivery systems, SMS gateways, notification orchestration)
Familiarity with BFF patterns supporting React or modern frontend applications
Hands‑on experience with contract testing frameworks (e.g., Pact)
Experience navigating the challenges of a startup transitioning into a scale‑up
Experience with healthcare or regulated environments (HIPAA, PHI/PII)
Familiarity with security and privacy standards (e.g., HIPAA, ISO 27001, ISO 13485)
Our Values
First: we are Pioneers
– Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum.
Second: we are Platform‑Builders
– We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.
Above all: we are Patients
– We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.
What We Offer
An avenue to make a positive impact on people’s lives and their health
We believe in preventative healthcare for everyone, including our team – Prenuvo provides free, whole‑body scans to each team member
Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds – there is no single path to success, it can be shaped along the way
Building strong relationships is at the core of everything we do – our team gets together each week to connect, share, and socialize
Recognizing time away to restore is vital to our wellbeing – we have a flexible vacation policy and we will encourage you to use it
We offer a comprehensive benefits package including health, dental, vision, and Mental Health coverage to support you and your family
Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contributions.
The base salary for this role ranges from $180,000 – $210,000 in local currency, depending upon experience and geographic location
We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.
Please be advised that official communication from our recruitment team will only come from our authorized domain
prenuvo.com . If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third‑party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.
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