A Canadian insurance brokerage is seeking a People & Talent Partner in Toronto to enhance HR operations and lead talent acquisition. The role involves developing HR initiatives, supporting recruitment processes, and ensuring compliance with HR regulations. Ideal candidates will have at least 5 years of experience in HR and talent acquisition and strong communication skills. This position promotes a collaborative environment where contributions are valued.
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Purves Redmond Limited (PRL) is a Canadian, employee-owned insurance brokerage firm with over 65 years of experience. With offices in Toronto, Vancouver, Calgary, Saskatoon and Montreal, we specialize in insurance brokerage, risk management advisory, and employee benefits consulting. PRL is committed to delivering high‑quality service, integrity, and innovative solutions to businesses across Canada. Role The Broker position in the Professional Services Unit plays a key role in supporting the delivery of tailored insurance solutions for regulated professionals and organizations with complex liability exposures. Working closely with Client Executives and service teams, the Broker is responsible for day‑to‑day policy servicing, market submissions, coverage analysis and renewal execution. Key Accountabilities Coordinate and manage end‑to‑end renewal process for a portfolio of professional services clients, including preparing marketing submissions, gathering underwriting information, and analyzing terms Draft coverage comparisons, proposals and binders for Client Executives to present to clients, ensuring clarity, accuracy and alignment with client objectives Liaise with insurer partners to negotiate competitive coverage terms, endorsements and pricing that address clients’ specific needs Maintain up‑to‑date knowledge of insurance markets, products and underwriting appetite across professional liability and management liability lines Support new business efforts by preparing quotations, assisting with submissions, and contributing to the development of customized insurance programs Provide responsive, solution‑oriented service to clients and internal stakeholders, ensuring timeline handling of endorsements, certificates, invoicing and policy issuance Track and maintain accurate documentation, client correspondence, and records in accordance with internal compliance and professional standards Collaborate with Client Executives and the Claims Team to ensure seamless, high‑quality service delivery across the client lifecycle Participate in insurer meetings and clients calls as needed to provide technical expertise or context Requirements Minimum 4 years of experience in commercial brokering or underwriting, ideally with exposure to professional and management liability lines RIBO license required, CIP or CAIB designation an asset Strong technical understanding of E&O, D&O, Cyber, and EPL insurance products Excellent communication and negotiation skills, both written and verbal High level of accuracy, organizational ability and time management Strong client service orientation Familiarity with brokerage systems and tools (e.g., Applied EPIC) Committed to continuous learning and staying informed of emerging industry trends Send us a Message Apply Today At Purves Redmond Limited, we value integrity, expertise, and a client‑first mindset. As a truly independent, 100% employee‑owned Canadian firm, we offer a collaborative environment where your contributions matter. If you are ready to grow your career with us, please submit your application using the form provided. #J-18808-Ljbffr
The Broker Support Coordinator, Construction provides administrative and processing support to the broking team in servicing clients across a range of construction and project industry products. This role supports invoicing, file management, policy documentation, insurer follow-ups, and day-to-day servicing tasks. It offers exposure to the full broking cycle and contributes to efficient service delivery within a collaborative team environment.
Key Accountabilities
Assist brokers in preparing documentation for new business, renewals, and endorsements. Review insurer-issued policies and endorsements for accuracy and completeness. Prepare invoices and billing documentation; liaise with finance on payment tracking or corrections. Upload, maintain, and organize policy documents and correspondence in the broker management system (e.g., EPIC). Seek premium finance quotes (when applicable). Update benchmarking spreadsheet for project placements. Support leadership and Accounting as needed with Third Party Broker payable and Accounts Receivable ad hoc projects. Monitor task queues, documentation workflows, and email inboxes to support service delivery timelines. Support brokers with reporting needs, checklists, and policy summaries for key accounts. Maintain internal records in accordance with company and regulatory standards. Participate in department meetings and contribute to process improvements as needed.
Experience Requirements 1–2 years of experience in insurance support, client service, or brokerage operations (personal or commercial lines). Familiarity with insurance documents such as binders, endorsements, and invoices. Strong organizational skills with keen attention to detail and data accuracy. Comfortable using insurance systems such as EPIC or insurer portals (training provided). Proficient in Microsoft Office Tools. Excellent verbal and written communication skills. Demonstrated ability to manage multiple priorities and meet deadlines
The Broker Support Coordinator, Construction provides administrative and processing support to the broking team in servicing clients across a range of construction and project industry products. This role supports invoicing, file management, policy documentation, insurer follow-ups, and day-to-day servicing tasks. It offers exposure to the full broking cycle and contributes to efficient service delivery within a collaborative team environment.
Key Accountabilities
Assist brokers in preparing documentation for new business, renewals, and endorsements. Review insurer-issued policies and endorsements for accuracy and completeness. Prepare invoices and billing documentation; liaise with finance on payment tracking or corrections. Upload, maintain, and organize policy documents and correspondence in the broker management system (e.g., EPIC). Seek premium finance quotes (when applicable). Update benchmarking spreadsheet for project placements. Support leadership and Accounting as needed with Third Party Broker payable and Accounts Receivable ad hoc projects. Monitor task queues, documentation workflows, and email inboxes to support service delivery timelines. Support brokers with reporting needs, checklists, and policy summaries for key accounts. Maintain internal records in accordance with company and regulatory standards. Participate in department meetings and contribute to process improvements as needed.
Experience Requirements 1–2 years of experience in insurance support, client service, or brokerage operations (personal or commercial lines). Familiarity with insurance documents such as binders, endorsements, and invoices. Strong organizational skills with keen attention to detail and data accuracy. Comfortable using insurance systems such as EPIC or insurer portals (training provided). Proficient in Microsoft Office Tools. Excellent verbal and written communication skills. Demonstrated ability to manage multiple priorities and meet deadlines
The Client Service Representative supports clients and internal teams by managing documentation, responding to inquiries, and maintaining accurate records. This role works closely with multiple business units to ensure efficient operations and a high standard of client service.
Key Accountabilities: Issue client documentation accurately and on time, including certificates of insurance, Auto ID cards, policy documents, and applications Respond promptly and professionally to client inquiries, delivering consistent, high-quality service Upload and maintain client records (policies, correspondence, emails, etc.) in the insurance management system (EPIC) and shared drives Support data entry and policy updates to ensure accuracy and compliance with company standards and industry regulations Foster positive client relationships through proactive communication and follow-ups Provide administrative and documentation support across business units as needed
Experience Requirements Previous experience in an administrative role or insurance brokerage Knowledge of Applied EPIC and CSR24 are considered an advantage Insurance licensed Proficiency with Microsoft Office tools Strong attention to detail, organizational skills and ability to manage competing priorities and deadlines Effective written and verbal communication skills, in both languages Collaborative team player with a proactive approach to learning and improvement Commitment to delivering excellent client service
The Client Service Representative supports clients and internal teams by managing documentation, responding to inquiries, and maintaining accurate records. This role works closely with multiple business units to ensure efficient operations and a high standard of client service.
Key Accountabilities: Issue client documentation accurately and on time, including certificates of insurance, Auto ID cards, policy documents, and applications Respond promptly and professionally to client inquiries, delivering consistent, high-quality service Upload and maintain client records (policies, correspondence, emails, etc.) in the insurance management system (EPIC) and shared drives Support data entry and policy updates to ensure accuracy and compliance with company standards and industry regulations Foster positive client relationships through proactive communication and follow-ups Provide administrative and documentation support across business units as needed
Experience Requirements Previous experience in an administrative role or insurance brokerage Knowledge of Applied EPIC and CSR24 are considered an advantage Insurance licensed Proficiency with Microsoft Office tools Strong attention to detail, organizational skills and ability to manage competing priorities and deadlines Effective written and verbal communication skills, in both languages Collaborative team player with a proactive approach to learning and improvement Commitment to delivering excellent client service
The Broker Support Coordinator, Mining & Energy provides administrative and processing support to the broking team in servicing clients across a range of mining and energy industry products. This role supports invoicing, policy documentation, insurer follow-ups, and day-to-day servicing tasks. It offers exposure to the full broking cycle and contributes to efficient service delivery within a collaborative team environment.
Key Accountabilities Assist brokers in preparing documentation for new business, renewals, and endorsements. Review insurer-issued policies and endorsements for accuracy and completeness. Prepare invoices and billing documentation; liaise with finance on payment tracking or corrections. Upload, maintain, and organize policy documents and correspondence in the broker management system (e.g., EPIC). Seek premium finance quotes and act as facilitator between the Mining & Energy policy lead and client when there is no client executive or client service team (e.g., Mining & Energy “orphan” risks). Support Mining & Energy leadership and Accounting as needed with Third Party Broker payable and Accounts Receivable ad hoc projects. Communicate with insurers to request documents, confirm details, or follow up on outstanding items. Draft and proofread client-facing documents and correspondence under broker direction. Monitor task queues, documentation workflows, and email inboxes to support service delivery timelines. Support brokers with reporting needs, checklists, and policy summaries for key accounts. Maintain internal records in accordance with company and regulatory standards. Participate in department meetings and contribute to process improvements as needed.
Experience Requirements 1–2 years of experience in insurance support, client service, or brokerage operations (personal or commercial lines). Familiarity with insurance documents such as binders, endorsements, and invoices. Strong organizational skills with keen attention to detail and data accuracy. Comfortable using insurance systems such as EPIC or insurer portals (training provided). Proficient in Microsoft Office Tools. Excellent verbal and written communication skills. Demonstrated ability to manage multiple priorities and meet deadlines
The Broker Support Coordinator, Mining & Energy provides administrative and processing support to the broking team in servicing clients across a range of mining and energy industry products. This role supports invoicing, policy documentation, insurer follow-ups, and day-to-day servicing tasks. It offers exposure to the full broking cycle and contributes to efficient service delivery within a collaborative team environment.
Key Accountabilities Assist brokers in preparing documentation for new business, renewals, and endorsements. Review insurer-issued policies and endorsements for accuracy and completeness. Prepare invoices and billing documentation; liaise with finance on payment tracking or corrections. Upload, maintain, and organize policy documents and correspondence in the broker management system (e.g., EPIC). Seek premium finance quotes and act as facilitator between the Mining & Energy policy lead and client when there is no client executive or client service team (e.g., Mining & Energy “orphan” risks). Support Mining & Energy leadership and Accounting as needed with Third Party Broker payable and Accounts Receivable ad hoc projects. Communicate with insurers to request documents, confirm details, or follow up on outstanding items. Draft and proofread client-facing documents and correspondence under broker direction. Monitor task queues, documentation workflows, and email inboxes to support service delivery timelines. Support brokers with reporting needs, checklists, and policy summaries for key accounts. Maintain internal records in accordance with company and regulatory standards. Participate in department meetings and contribute to process improvements as needed.
Experience Requirements 1–2 years of experience in insurance support, client service, or brokerage operations (personal or commercial lines). Familiarity with insurance documents such as binders, endorsements, and invoices. Strong organizational skills with keen attention to detail and data accuracy. Comfortable using insurance systems such as EPIC or insurer portals (training provided). Proficient in Microsoft Office Tools. Excellent verbal and written communication skills. Demonstrated ability to manage multiple priorities and meet deadlines
A leading Canadian insurance brokerage is seeking a Risk Consultant to assess and mitigate risks for client operations across Canada. The ideal candidate will have over 5 years of experience in risk consulting, a relevant degree, and the ability to produce detailed risk evaluations. This role involves significant client interaction and travel commitments, ensuring robust risk management solutions for businesses across various sectors.
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The Risk Consultant (or Senior Risk Consultant), located in Vancouver or Calgary, is responsible for assessing, analyzing, and mitigating risks related to property, machinery, and client operations. This role plays a key part in ensuring clients are protected against business interruption risks by providing comprehensive risk evaluations, risk control strategies, and loss prevention solutions. The consultant will engage with clients and industry experts, supporting the development and implementation of risk management practices across Canada. In this role, the candidate will be accountable for: Conduct property/machinery risk assessments, from baseline to comprehensive evaluations of client operations, exposures, and business interruption risks. This includes location surveys, desktop reviews, project consulting, supply chain planning, maintenance programs, and post-loss investigations. Prepare detailed risk consulting reports, underwriting summaries, and project evaluations, ensuring they meet industry standards and loss prevention best practices for distribution to clients and insurers. Collaborate with clients, underwriters, risk consultants, and industry experts to develop risk management strategies, reduce losses, and present client risk profiles in the insurance market. Work with Risk & Operations Managers to design property risk control programs and technology solutions. Provide expert loss prevention advice to brokers, colleagues, and clients in a timely and respectful manner. Participate in peer reviews and continuous education initiatives to enhance the risk consulting practice. Support the growth of the company’s Risk Consulting Practice in Canada. Actively participate in RPFs, presentations, and business development projects, securing and managing profitable consulting engagements. Research and author guidelines on property and machinery risk control loss prevention for client operations. Foster a philosophy of continuous risk improvement within the company and for clients nationwide, contributing to long-term risk management success. Elevate the company’s profile as a quality-focused firm delivering top-tier risk management solutions to improve risk quality and reduce losses for clients. Be prepared to travel domestically and internationally, with travel commitments ranging from 50-60% to provide risk consulting services to clients. Advocate for PRL and our clients with expert and cost-effective loss prevention advice. Collaborate with risk consultants, brokers, and leadership teams, acting as a brand ambassador and ensuring alignment and growth with company values and expectations. The ideal candidate meets the following requirements: 5+ years of experience in risk consulting and risk control in high challenge industries or a related field. Bachelor’s degree in Engineering, Risk Engineering or Loss Prevention Engineering. Professional designations such as Canadian Risk Management (CRM), Associate in Risk Management (ARM), Insurance Council of British Columbia or Alberta Insurance Council would be assets. Proven ability to prepare and deliver detailed risk reports and recommendations to clients and underwriters. Experience working with diverse stakeholders, including clients, underwriters, insurers, and industry experts. Strong knowledge of property risk control, loss prevention techniques, and risk management strategies. Familiarity with industry standards and best practices for risk control and loss prevention: NFPA, FM Global, etc. Proficiency with AutoCAD, Natural Hazards assessment tools and platforms. Experience with risk assessment software tools would be an asset. Excellent communication and presentation skills. An ability to convey technical information clearly to clients and non-expert audiences. Strong interpersonal skills for collaboration with clients, underwriters, and internal teams. Effective time management and organizational skills, with the ability to manage multiple projects and deadlines. Attention to detail and analytical thinking for assessing complex risk and making sound recommendations. Fluency in French, Spanish, and/or Portuguese would be an asset. Willingness and ability to travel domestically and internationally for client engagements and site surveys. Experience within the Mining, Oil & Gas or Power Generation Industry would be an asset. Seniority level Associate Employment type Full-time Job function Consulting, Business Development, and Engineering Industries Insurance #J-18808-Ljbffr
