Fresh opportunity for a Functional Consultant/ Analyst, with skills in Dynamics 365 CE/CRM implementation, to join the delivery team at my award winning MS Partner client.
The position offersA strong pipeline of Dynamics 365 CE projects, across a range of industry sectorsA collaborative team environment, and a forward thinking approach to project deliveryFully remote workingGreat certified training/ professional development openings
ResponsibilitiesProject analysis, requirement gathering and design - conducting client workshop's and developing functional design documentationStrong expertise around the sales order process and areas surroundingHands on within the functional configuration and user acceptance testing of newly designed features and developmentSupporting customers in training key users and overseeing go-live to ensure a smooth transition onto their new D365 CE platform
Skills & QualificationsExperienced in the functional implementation of Dynamics CRM/ D365 CE end to end (from either end customer or partner perspective)Strong understanding in one of more core modules, including sales, marketing, customer service, field serviceFull project lifecycle expertiseMethodical and collaborative approach, with the ability to work effectively within a team or independentlyStrong communication skills, written and verbal, with a confident approach to customer interaction and stakeholder management
This brilliant new role would be a fantastic fit for a partner-based consultant looking for a fresh challenge in a forward thinking environment, or an implementation analyst looking to step into a specialized consulting role - offering full training and development!
For more information, please get in touch!
Michael RadfordR2 GlobalDirector - MS Dynamics 365 F&O, CE & BCd: +1 305-390-1734e: michael@r2-global.com
Fresh opportunity for a Functional Consultant/ Analyst, with skills in Dynamics 365 CE/CRM implementation, to join the delivery team at my award winning MS Partner client.
The position offersA strong pipeline of Dynamics 365 CE projects, across a range of industry sectorsA collaborative team environment, and a forward thinking approach to project deliveryFully remote workingGreat certified training/ professional development openings
ResponsibilitiesProject analysis, requirement gathering and design - conducting client workshop's and developing functional design documentationStrong expertise around the sales order process and areas surroundingHands on within the functional configuration and user acceptance testing of newly designed features and developmentSupporting customers in training key users and overseeing go-live to ensure a smooth transition onto their new D365 CE platform
Skills & QualificationsExperienced in the functional implementation of Dynamics CRM/ D365 CE end to end (from either end customer or partner perspective)Strong understanding in one of more core modules, including sales, marketing, customer service, field serviceFull project lifecycle expertiseMethodical and collaborative approach, with the ability to work effectively within a team or independentlyStrong communication skills, written and verbal, with a confident approach to customer interaction and stakeholder management
This brilliant new role would be a fantastic fit for a partner-based consultant looking for a fresh challenge in a forward thinking environment, or an implementation analyst looking to step into a specialized consulting role - offering full training and development!
For more information, please get in touch!
Michael RadfordR2 GlobalDirector - MS Dynamics 365 F&O, CE & BCd: +1 305-390-1734e: michael@r2-global.com
Job DescriptionERP Development Manager (Microsoft Dynamics NAV / Business Central, Retail)
A leading retail organization is seeking an ERP Development Manager to lead the modernization of its enterprise ERP landscape. This is a hands-on leadership role for a senior ERP professional who thrives at the intersection of architecture, development, and people leadership.
You will own the end-to-end migration from Microsoft NAV (on-prem) to Dynamics 365 Business Central (Cloud), driving technical strategy while remaining actively involved in system design, AL development, integrations, and deployment. This role plays a critical part in enabling scalable, secure, and high-performing ERP solutions that support retail operations across stores, e-commerce, supply chain, and finance.
This is a full-time, on-site role based at the corporate office in North York.
Role & Responsibilities
ERP Strategy, Architecture & DeliveryLead the ERP development roadmap and technical execution for the migration from NAV to Business Central (Cloud)Analyze, stabilize, and refactor legacy NAV customizations into extension-based BC architectureDefine and govern integration architecture across:LS Central / POSE-commerce platformsCRM and WMSFinance, merchandising, supply chain, and inventory systemsVendor APIs and retail technologiesEstablish standards for security, telemetry, monitoring, and system performance
Data Migration & QualityOwn data model mapping (NAV → BC, aligned with LS Central)Oversee ETL, data cleansing, validation, reconciliation, and cutover executionDefine data governance practices, master data ownership, and quality controls
Hands-On Engineering LeadershipWrite and review AL / CAL code, optimization strategies, and refactoring effortsImplement CI/CD pipelines, automated builds, and standardized deploymentsOwn environment management (Sandbox, UAT, Production) and branching strategiesDefine unit, regression, and performance testing frameworksEstablish coding standards, technical documentation, and version control practices
Team Leadership & Capability BuildingLead and grow a team of ERP developers (initially 3+, scaling with demand)Mentor developers in modern, secure, extension-based BC developmentEmbed agile and DevOps best practices (sprint planning, workflow tracking, RCA)
Cross-Functional Collaboration & GovernanceAct as the primary technical bridge between business leaders and the ERP roadmapLead discovery sessions, design workshops, and technical decision-making forumsPartner with IT leadership to enforce cybersecurity, compliance, and release governanceSupport incident management, post-mortems, and disaster recovery planning
Skills & Qualifications7+ years of ERP development experience with Microsoft NAV and/or Dynamics 365 Business CentralDeep hands-on experience with AL/CAL development and extension-based architectureStrong expertise in LS Central / LS Retail and retail ERP / POS ecosystemsSolid NAV module experience, including:Financial Management & General LedgerCost Accounting, Jobs, SchedulerPurchasing, Sales & MarketingProven experience leading NAV → Business Central migrationsExpert-level integration design across POS, e-commerce, CRM, WMS, finance, and vendor APIsExperience with EDI, APIs, and secure integration patterns (OAuth, tokenization, queues)Strong understanding of data governance, ETL, reconciliation, and master data managementExperience with CI/CD pipelines, automated testing, and ERP release managementKnowledge of cloud security best practices (Azure AD, least privilege, access governance)Ability to proactively identify and resolve performance and integration risks
Nice to HaveAzure services experience (Functions, Service Bus, Key Vault)Power BI modeling and retail analyticsAzure DevOps-based CI/CD automation for ERP deploymentsMagento or similar e-commerce platform integrations
What’s OfferedA collaborative, high-energy work environment where innovation and ownership are encouragedCompetitive compensation and comprehensive benefits packageFlexible spending account and wellness-focused benefitsEmployee product discountsOngoing professional development and continuing educationClear growth path within a rapidly evolving ERP and retail technology landscapeInclusive, people-first culture that values teamwork, transparency, and impact
For more information, please get in touch!
Kevin OngR2 GlobalSenior Recruitment Consultant - MS Dynamics 365 F&O/BCd: 305-390-1733e: kevin@r2-global.com
Job DescriptionERP Development Manager (Microsoft Dynamics NAV / Business Central, Retail)
A leading retail organization is seeking an ERP Development Manager to lead the modernization of its enterprise ERP landscape. This is a hands-on leadership role for a senior ERP professional who thrives at the intersection of architecture, development, and people leadership.
You will own the end-to-end migration from Microsoft NAV (on-prem) to Dynamics 365 Business Central (Cloud), driving technical strategy while remaining actively involved in system design, AL development, integrations, and deployment. This role plays a critical part in enabling scalable, secure, and high-performing ERP solutions that support retail operations across stores, e-commerce, supply chain, and finance.
This is a full-time, on-site role based at the corporate office in North York.
Role & Responsibilities
ERP Strategy, Architecture & DeliveryLead the ERP development roadmap and technical execution for the migration from NAV to Business Central (Cloud)Analyze, stabilize, and refactor legacy NAV customizations into extension-based BC architectureDefine and govern integration architecture across:LS Central / POSE-commerce platformsCRM and WMSFinance, merchandising, supply chain, and inventory systemsVendor APIs and retail technologiesEstablish standards for security, telemetry, monitoring, and system performance
Data Migration & QualityOwn data model mapping (NAV → BC, aligned with LS Central)Oversee ETL, data cleansing, validation, reconciliation, and cutover executionDefine data governance practices, master data ownership, and quality controls
Hands-On Engineering LeadershipWrite and review AL / CAL code, optimization strategies, and refactoring effortsImplement CI/CD pipelines, automated builds, and standardized deploymentsOwn environment management (Sandbox, UAT, Production) and branching strategiesDefine unit, regression, and performance testing frameworksEstablish coding standards, technical documentation, and version control practices
Team Leadership & Capability BuildingLead and grow a team of ERP developers (initially 3+, scaling with demand)Mentor developers in modern, secure, extension-based BC developmentEmbed agile and DevOps best practices (sprint planning, workflow tracking, RCA)
Cross-Functional Collaboration & GovernanceAct as the primary technical bridge between business leaders and the ERP roadmapLead discovery sessions, design workshops, and technical decision-making forumsPartner with IT leadership to enforce cybersecurity, compliance, and release governanceSupport incident management, post-mortems, and disaster recovery planning
Skills & Qualifications7+ years of ERP development experience with Microsoft NAV and/or Dynamics 365 Business CentralDeep hands-on experience with AL/CAL development and extension-based architectureStrong expertise in LS Central / LS Retail and retail ERP / POS ecosystemsSolid NAV module experience, including:Financial Management & General LedgerCost Accounting, Jobs, SchedulerPurchasing, Sales & MarketingProven experience leading NAV → Business Central migrationsExpert-level integration design across POS, e-commerce, CRM, WMS, finance, and vendor APIsExperience with EDI, APIs, and secure integration patterns (OAuth, tokenization, queues)Strong understanding of data governance, ETL, reconciliation, and master data managementExperience with CI/CD pipelines, automated testing, and ERP release managementKnowledge of cloud security best practices (Azure AD, least privilege, access governance)Ability to proactively identify and resolve performance and integration risks
Nice to HaveAzure services experience (Functions, Service Bus, Key Vault)Power BI modeling and retail analyticsAzure DevOps-based CI/CD automation for ERP deploymentsMagento or similar e-commerce platform integrations
What’s OfferedA collaborative, high-energy work environment where innovation and ownership are encouragedCompetitive compensation and comprehensive benefits packageFlexible spending account and wellness-focused benefitsEmployee product discountsOngoing professional development and continuing educationClear growth path within a rapidly evolving ERP and retail technology landscapeInclusive, people-first culture that values teamwork, transparency, and impact
For more information, please get in touch!
Kevin OngR2 GlobalSenior Recruitment Consultant - MS Dynamics 365 F&O/BCd: 305-390-1733e: kevin@r2-global.com
Job DescriptionMy client is seeking a Dynamics 365 Solutions Specialist who will act as the internal functional and technical owner of the Microsoft Dynamics 365 CRM platform. This role is ideal for someone who thrives at the intersection of business process optimization, functional solution design, and Power Platform automation—turning complex requirements into streamlined, scalable CRM capabilities.You will join a collaborative and growing team responsible for elevating the organization’s CRM maturity, reducing dependency on external developers, and building internal expertise across Dynamics 365 and the Power Platform. If you enjoy designing intuitive user experiences, building low-code automations, and owning CRM governance end-to-end, this is a perfect fit.
Hybrid role in Montreal (must be based in Montreal).Bilingual French/English strongly preferred.
Role & ResponsibilitiesCRM Platform Ownership & ConfigurationLead functional and technical configuration of Microsoft Dynamics 365 CRM.Customize forms, views, business rules, dashboards, model-driven apps, and workflows.Partner with business stakeholders to translate requirements into scalable CRM solutions.Oversee and validate all third-party development to ensure compliance with data governance standards.Ensure platform stability, performance, usability, and long-term scalability.
Power Platform AutomationBuild efficient low-code solutions using Power Automate, Power Apps, and Dataverse.Apply Power Fx formulas to enhance model-driven applications when needed.Implement automation to simplify processes and reduce manual work across departments.
Integration & Data QualitySupport integrations between CRM and ERP (Business Central), marketing tools, analytics platforms, and other systems.Maintain data accuracy, integrity, and alignment across business processes.Collaborate with IT vendors and internal teams to support continuous improvement and system evolution.
Governance, Controls & Lifecycle ManagementUphold data governance standards and CRM best practices.Document change controls, configuration decisions, and platform lifecycle processes.Provide hands-on user support, training, and enablement to drive adoption.
Cross-Functional CollaborationWork closely with Finance, Marketing, Membership, Operations, and other internal stakeholders.Serve as the technical liaison with external vendors and integrators.Participate in IT & Data Steering Committee meetings to shape CRM strategy and platform roadmap.
Skills & QualificationsTechnical Requirements2+ years of experience configuring Microsoft Dynamics 365 CRM.Strong hands-on experience with Power Apps, Power Automate, and Dataverse.Working understanding of REST API integrations, Azure Logic Apps, and cross-platform data flows.Familiarity with Power Fx and low-code customization approaches.
Education & CertificationsBachelor’s degree in Computer Science, Information Systems, or equivalent hands-on experience.Microsoft certifications such as:Power Platform Developer Associate, orDynamics 365 Customer Engagement Functional Consultant Associate are an asset.
Soft SkillsStrong communicator able to work with both technical and non-technical stakeholders.Highly adaptable, resourceful, and proactive.Comfortable working independently while managing cross-functional input.User-focused mindset with a passion for simplifying processes.
BenefitsA challenging and exciting role within an international, multicultural environment.Hybrid work model.4 weeks of vacation per year.5 sick days + 5 mental wellness days per year.Company-issued iPhone with TELUS Health virtual care.Health insurance coverage starting on Day 1.Discount on Opus/EXO transit passes.Employee recognition program with redeemable reward points.Monthly wellness account for enhanced work-life balance.
Job DescriptionMy client is seeking a Dynamics 365 Solutions Specialist who will act as the internal functional and technical owner of the Microsoft Dynamics 365 CRM platform. This role is ideal for someone who thrives at the intersection of business process optimization, functional solution design, and Power Platform automation—turning complex requirements into streamlined, scalable CRM capabilities.You will join a collaborative and growing team responsible for elevating the organization’s CRM maturity, reducing dependency on external developers, and building internal expertise across Dynamics 365 and the Power Platform. If you enjoy designing intuitive user experiences, building low-code automations, and owning CRM governance end-to-end, this is a perfect fit.
Hybrid role in Montreal (must be based in Montreal).Bilingual French/English strongly preferred.
Role & ResponsibilitiesCRM Platform Ownership & ConfigurationLead functional and technical configuration of Microsoft Dynamics 365 CRM.Customize forms, views, business rules, dashboards, model-driven apps, and workflows.Partner with business stakeholders to translate requirements into scalable CRM solutions.Oversee and validate all third-party development to ensure compliance with data governance standards.Ensure platform stability, performance, usability, and long-term scalability.
Power Platform AutomationBuild efficient low-code solutions using Power Automate, Power Apps, and Dataverse.Apply Power Fx formulas to enhance model-driven applications when needed.Implement automation to simplify processes and reduce manual work across departments.
Integration & Data QualitySupport integrations between CRM and ERP (Business Central), marketing tools, analytics platforms, and other systems.Maintain data accuracy, integrity, and alignment across business processes.Collaborate with IT vendors and internal teams to support continuous improvement and system evolution.
Governance, Controls & Lifecycle ManagementUphold data governance standards and CRM best practices.Document change controls, configuration decisions, and platform lifecycle processes.Provide hands-on user support, training, and enablement to drive adoption.
Cross-Functional CollaborationWork closely with Finance, Marketing, Membership, Operations, and other internal stakeholders.Serve as the technical liaison with external vendors and integrators.Participate in IT & Data Steering Committee meetings to shape CRM strategy and platform roadmap.
Skills & QualificationsTechnical Requirements2+ years of experience configuring Microsoft Dynamics 365 CRM.Strong hands-on experience with Power Apps, Power Automate, and Dataverse.Working understanding of REST API integrations, Azure Logic Apps, and cross-platform data flows.Familiarity with Power Fx and low-code customization approaches.
Education & CertificationsBachelor’s degree in Computer Science, Information Systems, or equivalent hands-on experience.Microsoft certifications such as:Power Platform Developer Associate, orDynamics 365 Customer Engagement Functional Consultant Associate are an asset.
Soft SkillsStrong communicator able to work with both technical and non-technical stakeholders.Highly adaptable, resourceful, and proactive.Comfortable working independently while managing cross-functional input.User-focused mindset with a passion for simplifying processes.
BenefitsA challenging and exciting role within an international, multicultural environment.Hybrid work model.4 weeks of vacation per year.5 sick days + 5 mental wellness days per year.Company-issued iPhone with TELUS Health virtual care.Health insurance coverage starting on Day 1.Discount on Opus/EXO transit passes.Employee recognition program with redeemable reward points.Monthly wellness account for enhanced work-life balance.
Job DescriptionMy client is seeking a Dynamics 365 Solutions Specialist who will act as the internal functional and technical owner of the Microsoft Dynamics 365 CRM platform. This role is ideal for someone who thrives at the intersection of business process optimization, functional solution design, and Power Platform automation—turning complex requirements into streamlined, scalable CRM capabilities.You will join a collaborative and growing team responsible for elevating the organization’s CRM maturity, reducing dependency on external developers, and building internal expertise across Dynamics 365 and the Power Platform. If you enjoy designing intuitive user experiences, building low-code automations, and owning CRM governance end-to-end, this is a perfect fit.
Hybrid role in Montreal (must be based in Montreal).Bilingual French/English strongly preferred.
Role & ResponsibilitiesCRM Platform Ownership & ConfigurationLead functional and technical configuration of Microsoft Dynamics 365 CRM.Customize forms, views, business rules, dashboards, model-driven apps, and workflows.Partner with business stakeholders to translate requirements into scalable CRM solutions.Oversee and validate all third-party development to ensure compliance with data governance standards.Ensure platform stability, performance, usability, and long-term scalability.
Power Platform AutomationBuild efficient low-code solutions using Power Automate, Power Apps, and Dataverse.Apply Power Fx formulas to enhance model-driven applications when needed.Implement automation to simplify processes and reduce manual work across departments.
Integration & Data QualitySupport integrations between CRM and ERP (Business Central), marketing tools, analytics platforms, and other systems.Maintain data accuracy, integrity, and alignment across business processes.Collaborate with IT vendors and internal teams to support continuous improvement and system evolution.
Governance, Controls & Lifecycle ManagementUphold data governance standards and CRM best practices.Document change controls, configuration decisions, and platform lifecycle processes.Provide hands-on user support, training, and enablement to drive adoption.
Cross-Functional CollaborationWork closely with Finance, Marketing, Membership, Operations, and other internal stakeholders.Serve as the technical liaison with external vendors and integrators.Participate in IT & Data Steering Committee meetings to shape CRM strategy and platform roadmap.
Skills & QualificationsTechnical Requirements2+ years of experience configuring Microsoft Dynamics 365 CRM.Strong hands-on experience with Power Apps, Power Automate, and Dataverse.Working understanding of REST API integrations, Azure Logic Apps, and cross-platform data flows.Familiarity with Power Fx and low-code customization approaches.
Education & CertificationsBachelor’s degree in Computer Science, Information Systems, or equivalent hands-on experience.Microsoft certifications such as:Power Platform Developer Associate, orDynamics 365 Customer Engagement Functional Consultant Associate are an asset.
Soft SkillsStrong communicator able to work with both technical and non-technical stakeholders.Highly adaptable, resourceful, and proactive.Comfortable working independently while managing cross-functional input.User-focused mindset with a passion for simplifying processes.
BenefitsA challenging and exciting role within an international, multicultural environment.Hybrid work model.4 weeks of vacation per year.5 sick days + 5 mental wellness days per year.Company-issued iPhone with TELUS Health virtual care.Health insurance coverage starting on Day 1.Discount on Opus/EXO transit passes.Employee recognition program with redeemable reward points.Monthly wellness account for enhanced work-life balance.
English Version after the FR ///Version anglaise à la suite de la version française
*** D365 F&O experience is a MUST *** *** L'expérience D365 F&O est INDISPENSABLE ***
*** Hybrid Work Situation 2-3 days onsite ***------------------------------------------------------------------------
Titre du poste : Superviseur Principal, Analyste d’Affaires
Description du poste :Nous recherchons un(e) Superviseur Principal, Analyste d’affaires D365 Finance et Operations avec une forte expertise en gestion de projet pour diriger et soutenir la mise en œuvre et l’évolution de notre plateforme ERP. Le candidat idéal sera responsable de définir la vision du produit, d’assurer son alignement avec les besoins d’affaires et de piloter les projets en collaboration avec les parties prenantes internes et externes.
Responsabilités :Gestion de produit (Product Owner D365 F&O) Définir la vision et la feuille de route du produit D365 F&O en alignement avec les objectifs stratégiques de l’entreprise.Collaborer avec les parties prenantes (opérationnelles et techniques) pour comprendre leurs besoins et prioriser le « backlog » produit.Rédiger des « user stories » (requis) et assurer la gestion du « backlog » en fonction des priorités d’affaires.Travailler en étroite collaboration avec les équipes TI et les consultants externes pour assurer la livraison des solutions.Assurer la qualité des livrables et piloter les tests fonctionnels et d’intégration.Être le point de contact principal pour toutes les demandes liées à D365 F&O. Gestion de projetÉvaluer l’étendue et la portée des projets, en planifier les différentes étapes et gérer les paramètres clés du projet : portée, budget, échéancier, qualité et risques.Guider et soutenir les collaborateurs assignés aux projets (experts de contenu (SME), super utilisateurs, etc.).Organiser et diriger les réunions de gouvernance.Contribuer à l’amélioration continue de la méthodologie de livraison des évolutions / correctifs.Assister le directeur TI et la vice-présidente Finances dans la gestion de projets majeurs et la gestion de portefeuilles de projets.Travailler en étroite collaboration avec les équipes TI pour la préparation des tests (représentation opérationnelle, processus d’affaires transversaux, etc.).Contribuer à la rédaction des scénarios de tests intégrant tous les secteurs d’affaires.Analyser les enjeux, formuler des recommandations et contribuer à la mise en place des solutions retenues dans D365.Développer et déployer des outils d’analyse (Power BI, etc.).
Gestion d’équipeSuperviser le travail d’un analyste d’affaires sous sa responsabilité et assurer son développement.
Profil recherché :Expérience significative en tant qu’analyse d’affaire sur D365 Finance & Operations.Expérience en gestion de projet, idéalement en méthodologie Agile et/ou « Waterfall ».Excellentes compétences en communication, rôle d’influence et gestion des parties prenantes.Capacité à gérer plusieurs projets simultanément dans un environnement complexe.Maîtrise des outils de gestion de projet et d’analyse (Excel, Power BI, Azure DevOps, etc.).Connaissance approfondie des processus financiers et opérationnels dans un contexte de ERP.Bilinguisme (certains intervenants internes ou externes communiquent en anglais seulement).
**
Job Title: Senior Supervisor, Business Analysis
Job Description:We are looking for a Senior Supervisor, Business Analyst D365 Finance and Operations with strong project management expertise to lead and support the implementation and evolution of our ERP platform. The ideal candidate will be responsible for defining the product vision, ensuring alignment with business needs and driving projects in collaboration with internal and external stakeholders.
Responsibilities:Product Management (Product Owner D365 F&O) Define the D365 F&O product vision and roadmap in alignment with the company's strategic objectives.Collaborate with stakeholders (operational and technical) to understand their needs and prioritize the product backlog.Write user stories (requirements) and manage the backlog according to business priorities.Work closely with IT teams and external consultants to ensure delivery of solutions.Ensure the quality of deliverables and manage functional and integration testing.Be the main point of contact for all D365 F&O related requests. Project ManagementAssess the scope and scale of projects, plan the various stages and manage key project parameters: scope, budget, schedule, quality and risks.Guide and support collaborators assigned to projects (subject matter experts (SME), super users, etc.).Organize and lead governance meetings.Contribute to the continuous improvement of the methodology for delivering evolutions / patches.Assist the IT Director and VP Finance in the management of major projects and project portfolios.Work closely with IT teams in test preparation (operational representation, cross-functional business processes, etc.).Contribute to the drafting of test scenarios integrating all business sectors.Analyze issues, make recommendations and contribute to the implementation of selected solutions in D365.Develop and deploy analysis tools (Power BI, etc.).
Team ManagementSupervise the work of a business analyst under his/her responsibility and ensure his/her development.
Profile required:Significant experience as a business analyst on D365 Finance & Operations.Project management experience, ideally in Agile and/or Waterfall methodology.Excellent communication, influencing and stakeholder management skills.Ability to manage several projects simultaneously in a complex environment.Proficiency in project management and analysis tools (Excel, Power BI, Azure DevOps, etc.).In-depth knowledge of financial and operational processes in an ERP context.Bilingualism (French work environment; some internal and external stakeholders communicate in English only).
English Version after the FR ///Version anglaise à la suite de la version française
*** D365 F&O experience is a MUST *** *** L'expérience D365 F&O est INDISPENSABLE ***
*** Hybrid Work Situation 2-3 days onsite ***------------------------------------------------------------------------
Titre du poste : Superviseur Principal, Analyste d’Affaires
Description du poste :Nous recherchons un(e) Superviseur Principal, Analyste d’affaires D365 Finance et Operations avec une forte expertise en gestion de projet pour diriger et soutenir la mise en œuvre et l’évolution de notre plateforme ERP. Le candidat idéal sera responsable de définir la vision du produit, d’assurer son alignement avec les besoins d’affaires et de piloter les projets en collaboration avec les parties prenantes internes et externes.
Responsabilités :Gestion de produit (Product Owner D365 F&O) Définir la vision et la feuille de route du produit D365 F&O en alignement avec les objectifs stratégiques de l’entreprise.Collaborer avec les parties prenantes (opérationnelles et techniques) pour comprendre leurs besoins et prioriser le « backlog » produit.Rédiger des « user stories » (requis) et assurer la gestion du « backlog » en fonction des priorités d’affaires.Travailler en étroite collaboration avec les équipes TI et les consultants externes pour assurer la livraison des solutions.Assurer la qualité des livrables et piloter les tests fonctionnels et d’intégration.Être le point de contact principal pour toutes les demandes liées à D365 F&O. Gestion de projetÉvaluer l’étendue et la portée des projets, en planifier les différentes étapes et gérer les paramètres clés du projet : portée, budget, échéancier, qualité et risques.Guider et soutenir les collaborateurs assignés aux projets (experts de contenu (SME), super utilisateurs, etc.).Organiser et diriger les réunions de gouvernance.Contribuer à l’amélioration continue de la méthodologie de livraison des évolutions / correctifs.Assister le directeur TI et la vice-présidente Finances dans la gestion de projets majeurs et la gestion de portefeuilles de projets.Travailler en étroite collaboration avec les équipes TI pour la préparation des tests (représentation opérationnelle, processus d’affaires transversaux, etc.).Contribuer à la rédaction des scénarios de tests intégrant tous les secteurs d’affaires.Analyser les enjeux, formuler des recommandations et contribuer à la mise en place des solutions retenues dans D365.Développer et déployer des outils d’analyse (Power BI, etc.).
Gestion d’équipeSuperviser le travail d’un analyste d’affaires sous sa responsabilité et assurer son développement.
Profil recherché :Expérience significative en tant qu’analyse d’affaire sur D365 Finance & Operations.Expérience en gestion de projet, idéalement en méthodologie Agile et/ou « Waterfall ».Excellentes compétences en communication, rôle d’influence et gestion des parties prenantes.Capacité à gérer plusieurs projets simultanément dans un environnement complexe.Maîtrise des outils de gestion de projet et d’analyse (Excel, Power BI, Azure DevOps, etc.).Connaissance approfondie des processus financiers et opérationnels dans un contexte de ERP.Bilinguisme (certains intervenants internes ou externes communiquent en anglais seulement).
**
Job Title: Senior Supervisor, Business Analysis
Job Description:We are looking for a Senior Supervisor, Business Analyst D365 Finance and Operations with strong project management expertise to lead and support the implementation and evolution of our ERP platform. The ideal candidate will be responsible for defining the product vision, ensuring alignment with business needs and driving projects in collaboration with internal and external stakeholders.
Responsibilities:Product Management (Product Owner D365 F&O) Define the D365 F&O product vision and roadmap in alignment with the company's strategic objectives.Collaborate with stakeholders (operational and technical) to understand their needs and prioritize the product backlog.Write user stories (requirements) and manage the backlog according to business priorities.Work closely with IT teams and external consultants to ensure delivery of solutions.Ensure the quality of deliverables and manage functional and integration testing.Be the main point of contact for all D365 F&O related requests. Project ManagementAssess the scope and scale of projects, plan the various stages and manage key project parameters: scope, budget, schedule, quality and risks.Guide and support collaborators assigned to projects (subject matter experts (SME), super users, etc.).Organize and lead governance meetings.Contribute to the continuous improvement of the methodology for delivering evolutions / patches.Assist the IT Director and VP Finance in the management of major projects and project portfolios.Work closely with IT teams in test preparation (operational representation, cross-functional business processes, etc.).Contribute to the drafting of test scenarios integrating all business sectors.Analyze issues, make recommendations and contribute to the implementation of selected solutions in D365.Develop and deploy analysis tools (Power BI, etc.).
Team ManagementSupervise the work of a business analyst under his/her responsibility and ensure his/her development.
Profile required:Significant experience as a business analyst on D365 Finance & Operations.Project management experience, ideally in Agile and/or Waterfall methodology.Excellent communication, influencing and stakeholder management skills.Ability to manage several projects simultaneously in a complex environment.Proficiency in project management and analysis tools (Excel, Power BI, Azure DevOps, etc.).In-depth knowledge of financial and operational processes in an ERP context.Bilingualism (French work environment; some internal and external stakeholders communicate in English only).
