ServiceNow Developer- CMDB/ CSDM/ Discovery
Overview:The ServiceNow Developer is responsible for designing, implementing, and maintaining Discovery and Service Mapping processes within the ServiceNow platform. This role ensures accurate visibility into IT infrastructure components, relationships, and dependencies, enabling efficient Configuration Management and IT Operations. The ideal candidate will have deep technical expertise in ServiceNow, a strong understanding of IT infrastructure, and the ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders.
Key Responsibilities:Configure, deploy, and optimize ServiceNow Discovery, Service Mapping, Software Asset Management (SAM), and CMDB modules to ensure accurate and automated population of configuration data.Collaborate with infrastructure, network, and application teams to design Discovery schedules, credentials, and patterns aligned with organizational requirements.Develop and maintain discovery probes, sensors, and patterns, ensuring secure and efficient data collection across hybrid environments (on-premises and cloud).Troubleshoot and resolve Discovery-related issues, performing root cause analysis to ensure data integrity and completeness.Integrate external systems and tools using ServiceNow APIs, scripting (e.g., JavaScript, PowerShell), and REST/SOAP protocols.Support cloud resource discovery and management, ensuring proper identification of virtual machines, containers, and other assets across AWS, Azure, and other cloud platforms.Maintain compliance with ITIL Configuration Management practices, ensuring data governance and audit readiness of the CMDB.Lead technical meetings and communicate findings, challenges, and recommendations effectively to technical teams and executive stakeholders.Provide documentation, training, and guidance to operational teams to enhance understanding and adoption of Discovery and CMDB best practices.
Required Skills and Knowledge:ServiceNow Platform: Deep experience with ServiceNow Discovery, Service Mapping, Software Asset Management, and CMDB configuration.IT Infrastructure: Strong understanding of IT infrastructure topologies, including servers (Windows/Linux), networks, and applications.Cloud Technologies: Hands-on experience with cloud resource discovery and management.Scripting and APIs: Proficiency in scripting languages (PowerShell, JavaScript) and experience with API-based integrations.Networking and Security: Knowledge of authentication, user policies, and permissions to ensure secure access for discovery probes, sensors, and patterns.Problem-Solving: Strong analytical and troubleshooting skills for resolving complex discovery issues.ITIL Framework: Familiarity with ITIL processes, particularly Configuration Management.Interpersonal Skills: Excellent communication and leadership abilities, capable of presenting complex technical matters in a clear and understandable way to executives.
Required Training and Certifications:ServiceNow Certified System Administrator (CSA)aServiceNow Certified Implementation Specialist – Discovery (CIS-Discovery)
ServiceNow Developer- CMDB/ CSDM/ Discovery
Overview:The ServiceNow Developer is responsible for designing, implementing, and maintaining Discovery and Service Mapping processes within the ServiceNow platform. This role ensures accurate visibility into IT infrastructure components, relationships, and dependencies, enabling efficient Configuration Management and IT Operations. The ideal candidate will have deep technical expertise in ServiceNow, a strong understanding of IT infrastructure, and the ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders.
Key Responsibilities:Configure, deploy, and optimize ServiceNow Discovery, Service Mapping, Software Asset Management (SAM), and CMDB modules to ensure accurate and automated population of configuration data.Collaborate with infrastructure, network, and application teams to design Discovery schedules, credentials, and patterns aligned with organizational requirements.Develop and maintain discovery probes, sensors, and patterns, ensuring secure and efficient data collection across hybrid environments (on-premises and cloud).Troubleshoot and resolve Discovery-related issues, performing root cause analysis to ensure data integrity and completeness.Integrate external systems and tools using ServiceNow APIs, scripting (e.g., JavaScript, PowerShell), and REST/SOAP protocols.Support cloud resource discovery and management, ensuring proper identification of virtual machines, containers, and other assets across AWS, Azure, and other cloud platforms.Maintain compliance with ITIL Configuration Management practices, ensuring data governance and audit readiness of the CMDB.Lead technical meetings and communicate findings, challenges, and recommendations effectively to technical teams and executive stakeholders.Provide documentation, training, and guidance to operational teams to enhance understanding and adoption of Discovery and CMDB best practices.
Required Skills and Knowledge:ServiceNow Platform: Deep experience with ServiceNow Discovery, Service Mapping, Software Asset Management, and CMDB configuration.IT Infrastructure: Strong understanding of IT infrastructure topologies, including servers (Windows/Linux), networks, and applications.Cloud Technologies: Hands-on experience with cloud resource discovery and management.Scripting and APIs: Proficiency in scripting languages (PowerShell, JavaScript) and experience with API-based integrations.Networking and Security: Knowledge of authentication, user policies, and permissions to ensure secure access for discovery probes, sensors, and patterns.Problem-Solving: Strong analytical and troubleshooting skills for resolving complex discovery issues.ITIL Framework: Familiarity with ITIL processes, particularly Configuration Management.Interpersonal Skills: Excellent communication and leadership abilities, capable of presenting complex technical matters in a clear and understandable way to executives.
Required Training and Certifications:ServiceNow Certified System Administrator (CSA)aServiceNow Certified Implementation Specialist – Discovery (CIS-Discovery)
ServiceNow Developer- CMDB/ CSDM/ Discovery
Overview:The ServiceNow Developer is responsible for designing, implementing, and maintaining Discovery and Service Mapping processes within the ServiceNow platform. This role ensures accurate visibility into IT infrastructure components, relationships, and dependencies, enabling efficient Configuration Management and IT Operations. The ideal candidate will have deep technical expertise in ServiceNow, a strong understanding of IT infrastructure, and the ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders.
Key Responsibilities:Configure, deploy, and optimize ServiceNow Discovery, Service Mapping, Software Asset Management (SAM), and CMDB modules to ensure accurate and automated population of configuration data.Collaborate with infrastructure, network, and application teams to design Discovery schedules, credentials, and patterns aligned with organizational requirements.Develop and maintain discovery probes, sensors, and patterns, ensuring secure and efficient data collection across hybrid environments (on-premises and cloud).Troubleshoot and resolve Discovery-related issues, performing root cause analysis to ensure data integrity and completeness.Integrate external systems and tools using ServiceNow APIs, scripting (e.g., JavaScript, PowerShell), and REST/SOAP protocols.Support cloud resource discovery and management, ensuring proper identification of virtual machines, containers, and other assets across AWS, Azure, and other cloud platforms.Maintain compliance with ITIL Configuration Management practices, ensuring data governance and audit readiness of the CMDB.Lead technical meetings and communicate findings, challenges, and recommendations effectively to technical teams and executive stakeholders.Provide documentation, training, and guidance to operational teams to enhance understanding and adoption of Discovery and CMDB best practices.
Required Skills and Knowledge:ServiceNow Platform: Deep experience with ServiceNow Discovery, Service Mapping, Software Asset Management, and CMDB configuration.IT Infrastructure: Strong understanding of IT infrastructure topologies, including servers (Windows/Linux), networks, and applications.Cloud Technologies: Hands-on experience with cloud resource discovery and management.Scripting and APIs: Proficiency in scripting languages (PowerShell, JavaScript) and experience with API-based integrations.Networking and Security: Knowledge of authentication, user policies, and permissions to ensure secure access for discovery probes, sensors, and patterns.Problem-Solving: Strong analytical and troubleshooting skills for resolving complex discovery issues.ITIL Framework: Familiarity with ITIL processes, particularly Configuration Management.Interpersonal Skills: Excellent communication and leadership abilities, capable of presenting complex technical matters in a clear and understandable way to executives.
Required Training and Certifications:ServiceNow Certified System Administrator (CSA)aServiceNow Certified Implementation Specialist – Discovery (CIS-Discovery)
ServiceNow Developer- CMDB/ CSDM/ Discovery
Overview:The ServiceNow Developer is responsible for designing, implementing, and maintaining Discovery and Service Mapping processes within the ServiceNow platform. This role ensures accurate visibility into IT infrastructure components, relationships, and dependencies, enabling efficient Configuration Management and IT Operations. The ideal candidate will have deep technical expertise in ServiceNow, a strong understanding of IT infrastructure, and the ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders.
Key Responsibilities:Configure, deploy, and optimize ServiceNow Discovery, Service Mapping, Software Asset Management (SAM), and CMDB modules to ensure accurate and automated population of configuration data.Collaborate with infrastructure, network, and application teams to design Discovery schedules, credentials, and patterns aligned with organizational requirements.Develop and maintain discovery probes, sensors, and patterns, ensuring secure and efficient data collection across hybrid environments (on-premises and cloud).Troubleshoot and resolve Discovery-related issues, performing root cause analysis to ensure data integrity and completeness.Integrate external systems and tools using ServiceNow APIs, scripting (e.g., JavaScript, PowerShell), and REST/SOAP protocols.Support cloud resource discovery and management, ensuring proper identification of virtual machines, containers, and other assets across AWS, Azure, and other cloud platforms.Maintain compliance with ITIL Configuration Management practices, ensuring data governance and audit readiness of the CMDB.Lead technical meetings and communicate findings, challenges, and recommendations effectively to technical teams and executive stakeholders.Provide documentation, training, and guidance to operational teams to enhance understanding and adoption of Discovery and CMDB best practices.
Required Skills and Knowledge:ServiceNow Platform: Deep experience with ServiceNow Discovery, Service Mapping, Software Asset Management, and CMDB configuration.IT Infrastructure: Strong understanding of IT infrastructure topologies, including servers (Windows/Linux), networks, and applications.Cloud Technologies: Hands-on experience with cloud resource discovery and management.Scripting and APIs: Proficiency in scripting languages (PowerShell, JavaScript) and experience with API-based integrations.Networking and Security: Knowledge of authentication, user policies, and permissions to ensure secure access for discovery probes, sensors, and patterns.Problem-Solving: Strong analytical and troubleshooting skills for resolving complex discovery issues.ITIL Framework: Familiarity with ITIL processes, particularly Configuration Management.Interpersonal Skills: Excellent communication and leadership abilities, capable of presenting complex technical matters in a clear and understandable way to executives.
Required Training and Certifications:ServiceNow Certified System Administrator (CSA)aServiceNow Certified Implementation Specialist – Discovery (CIS-Discovery)
ServiceNow Developer- CMDB/ CSDM/ Discovery
Overview:The ServiceNow Developer is responsible for designing, implementing, and maintaining Discovery and Service Mapping processes within the ServiceNow platform. This role ensures accurate visibility into IT infrastructure components, relationships, and dependencies, enabling efficient Configuration Management and IT Operations. The ideal candidate will have deep technical expertise in ServiceNow, a strong understanding of IT infrastructure, and the ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders.
Key Responsibilities:Configure, deploy, and optimize ServiceNow Discovery, Service Mapping, Software Asset Management (SAM), and CMDB modules to ensure accurate and automated population of configuration data.Collaborate with infrastructure, network, and application teams to design Discovery schedules, credentials, and patterns aligned with organizational requirements.Develop and maintain discovery probes, sensors, and patterns, ensuring secure and efficient data collection across hybrid environments (on-premises and cloud).Troubleshoot and resolve Discovery-related issues, performing root cause analysis to ensure data integrity and completeness.Integrate external systems and tools using ServiceNow APIs, scripting (e.g., JavaScript, PowerShell), and REST/SOAP protocols.Support cloud resource discovery and management, ensuring proper identification of virtual machines, containers, and other assets across AWS, Azure, and other cloud platforms.Maintain compliance with ITIL Configuration Management practices, ensuring data governance and audit readiness of the CMDB.Lead technical meetings and communicate findings, challenges, and recommendations effectively to technical teams and executive stakeholders.Provide documentation, training, and guidance to operational teams to enhance understanding and adoption of Discovery and CMDB best practices.
Required Skills and Knowledge:ServiceNow Platform: Deep experience with ServiceNow Discovery, Service Mapping, Software Asset Management, and CMDB configuration.IT Infrastructure: Strong understanding of IT infrastructure topologies, including servers (Windows/Linux), networks, and applications.Cloud Technologies: Hands-on experience with cloud resource discovery and management.Scripting and APIs: Proficiency in scripting languages (PowerShell, JavaScript) and experience with API-based integrations.Networking and Security: Knowledge of authentication, user policies, and permissions to ensure secure access for discovery probes, sensors, and patterns.Problem-Solving: Strong analytical and troubleshooting skills for resolving complex discovery issues.ITIL Framework: Familiarity with ITIL processes, particularly Configuration Management.Interpersonal Skills: Excellent communication and leadership abilities, capable of presenting complex technical matters in a clear and understandable way to executives.
Required Training and Certifications:ServiceNow Certified System Administrator (CSA)aServiceNow Certified Implementation Specialist – Discovery (CIS-Discovery)
ServiceNow Developer- CMDB/ CSDM/ Discovery
Overview:The ServiceNow Developer is responsible for designing, implementing, and maintaining Discovery and Service Mapping processes within the ServiceNow platform. This role ensures accurate visibility into IT infrastructure components, relationships, and dependencies, enabling efficient Configuration Management and IT Operations. The ideal candidate will have deep technical expertise in ServiceNow, a strong understanding of IT infrastructure, and the ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders.
Key Responsibilities:Configure, deploy, and optimize ServiceNow Discovery, Service Mapping, Software Asset Management (SAM), and CMDB modules to ensure accurate and automated population of configuration data.Collaborate with infrastructure, network, and application teams to design Discovery schedules, credentials, and patterns aligned with organizational requirements.Develop and maintain discovery probes, sensors, and patterns, ensuring secure and efficient data collection across hybrid environments (on-premises and cloud).Troubleshoot and resolve Discovery-related issues, performing root cause analysis to ensure data integrity and completeness.Integrate external systems and tools using ServiceNow APIs, scripting (e.g., JavaScript, PowerShell), and REST/SOAP protocols.Support cloud resource discovery and management, ensuring proper identification of virtual machines, containers, and other assets across AWS, Azure, and other cloud platforms.Maintain compliance with ITIL Configuration Management practices, ensuring data governance and audit readiness of the CMDB.Lead technical meetings and communicate findings, challenges, and recommendations effectively to technical teams and executive stakeholders.Provide documentation, training, and guidance to operational teams to enhance understanding and adoption of Discovery and CMDB best practices.
Required Skills and Knowledge:ServiceNow Platform: Deep experience with ServiceNow Discovery, Service Mapping, Software Asset Management, and CMDB configuration.IT Infrastructure: Strong understanding of IT infrastructure topologies, including servers (Windows/Linux), networks, and applications.Cloud Technologies: Hands-on experience with cloud resource discovery and management.Scripting and APIs: Proficiency in scripting languages (PowerShell, JavaScript) and experience with API-based integrations.Networking and Security: Knowledge of authentication, user policies, and permissions to ensure secure access for discovery probes, sensors, and patterns.Problem-Solving: Strong analytical and troubleshooting skills for resolving complex discovery issues.ITIL Framework: Familiarity with ITIL processes, particularly Configuration Management.Interpersonal Skills: Excellent communication and leadership abilities, capable of presenting complex technical matters in a clear and understandable way to executives.
Required Training and Certifications:ServiceNow Certified System Administrator (CSA)aServiceNow Certified Implementation Specialist – Discovery (CIS-Discovery)
ServiceNow Developer- CMDB/ CSDM/ Discovery
Overview:The ServiceNow Developer is responsible for designing, implementing, and maintaining Discovery and Service Mapping processes within the ServiceNow platform. This role ensures accurate visibility into IT infrastructure components, relationships, and dependencies, enabling efficient Configuration Management and IT Operations. The ideal candidate will have deep technical expertise in ServiceNow, a strong understanding of IT infrastructure, and the ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders.
Key Responsibilities:Configure, deploy, and optimize ServiceNow Discovery, Service Mapping, Software Asset Management (SAM), and CMDB modules to ensure accurate and automated population of configuration data.Collaborate with infrastructure, network, and application teams to design Discovery schedules, credentials, and patterns aligned with organizational requirements.Develop and maintain discovery probes, sensors, and patterns, ensuring secure and efficient data collection across hybrid environments (on-premises and cloud).Troubleshoot and resolve Discovery-related issues, performing root cause analysis to ensure data integrity and completeness.Integrate external systems and tools using ServiceNow APIs, scripting (e.g., JavaScript, PowerShell), and REST/SOAP protocols.Support cloud resource discovery and management, ensuring proper identification of virtual machines, containers, and other assets across AWS, Azure, and other cloud platforms.Maintain compliance with ITIL Configuration Management practices, ensuring data governance and audit readiness of the CMDB.Lead technical meetings and communicate findings, challenges, and recommendations effectively to technical teams and executive stakeholders.Provide documentation, training, and guidance to operational teams to enhance understanding and adoption of Discovery and CMDB best practices.
Required Skills and Knowledge:ServiceNow Platform: Deep experience with ServiceNow Discovery, Service Mapping, Software Asset Management, and CMDB configuration.IT Infrastructure: Strong understanding of IT infrastructure topologies, including servers (Windows/Linux), networks, and applications.Cloud Technologies: Hands-on experience with cloud resource discovery and management.Scripting and APIs: Proficiency in scripting languages (PowerShell, JavaScript) and experience with API-based integrations.Networking and Security: Knowledge of authentication, user policies, and permissions to ensure secure access for discovery probes, sensors, and patterns.Problem-Solving: Strong analytical and troubleshooting skills for resolving complex discovery issues.ITIL Framework: Familiarity with ITIL processes, particularly Configuration Management.Interpersonal Skills: Excellent communication and leadership abilities, capable of presenting complex technical matters in a clear and understandable way to executives.
Required Training and Certifications:ServiceNow Certified System Administrator (CSA)aServiceNow Certified Implementation Specialist – Discovery (CIS-Discovery)
ServiceNow Developer- CMDB/ CSDM/ Discovery
Overview:The ServiceNow Developer is responsible for designing, implementing, and maintaining Discovery and Service Mapping processes within the ServiceNow platform. This role ensures accurate visibility into IT infrastructure components, relationships, and dependencies, enabling efficient Configuration Management and IT Operations. The ideal candidate will have deep technical expertise in ServiceNow, a strong understanding of IT infrastructure, and the ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders.
Key Responsibilities:Configure, deploy, and optimize ServiceNow Discovery, Service Mapping, Software Asset Management (SAM), and CMDB modules to ensure accurate and automated population of configuration data.Collaborate with infrastructure, network, and application teams to design Discovery schedules, credentials, and patterns aligned with organizational requirements.Develop and maintain discovery probes, sensors, and patterns, ensuring secure and efficient data collection across hybrid environments (on-premises and cloud).Troubleshoot and resolve Discovery-related issues, performing root cause analysis to ensure data integrity and completeness.Integrate external systems and tools using ServiceNow APIs, scripting (e.g., JavaScript, PowerShell), and REST/SOAP protocols.Support cloud resource discovery and management, ensuring proper identification of virtual machines, containers, and other assets across AWS, Azure, and other cloud platforms.Maintain compliance with ITIL Configuration Management practices, ensuring data governance and audit readiness of the CMDB.Lead technical meetings and communicate findings, challenges, and recommendations effectively to technical teams and executive stakeholders.Provide documentation, training, and guidance to operational teams to enhance understanding and adoption of Discovery and CMDB best practices.
Required Skills and Knowledge:ServiceNow Platform: Deep experience with ServiceNow Discovery, Service Mapping, Software Asset Management, and CMDB configuration.IT Infrastructure: Strong understanding of IT infrastructure topologies, including servers (Windows/Linux), networks, and applications.Cloud Technologies: Hands-on experience with cloud resource discovery and management.Scripting and APIs: Proficiency in scripting languages (PowerShell, JavaScript) and experience with API-based integrations.Networking and Security: Knowledge of authentication, user policies, and permissions to ensure secure access for discovery probes, sensors, and patterns.Problem-Solving: Strong analytical and troubleshooting skills for resolving complex discovery issues.ITIL Framework: Familiarity with ITIL processes, particularly Configuration Management.Interpersonal Skills: Excellent communication and leadership abilities, capable of presenting complex technical matters in a clear and understandable way to executives.
Required Training and Certifications:ServiceNow Certified System Administrator (CSA)aServiceNow Certified Implementation Specialist – Discovery (CIS-Discovery)
ServiceNow Developer- CMDB/ CSDM/ Discovery
Overview:The ServiceNow Developer is responsible for designing, implementing, and maintaining Discovery and Service Mapping processes within the ServiceNow platform. This role ensures accurate visibility into IT infrastructure components, relationships, and dependencies, enabling efficient Configuration Management and IT Operations. The ideal candidate will have deep technical expertise in ServiceNow, a strong understanding of IT infrastructure, and the ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders.
Key Responsibilities:Configure, deploy, and optimize ServiceNow Discovery, Service Mapping, Software Asset Management (SAM), and CMDB modules to ensure accurate and automated population of configuration data.Collaborate with infrastructure, network, and application teams to design Discovery schedules, credentials, and patterns aligned with organizational requirements.Develop and maintain discovery probes, sensors, and patterns, ensuring secure and efficient data collection across hybrid environments (on-premises and cloud).Troubleshoot and resolve Discovery-related issues, performing root cause analysis to ensure data integrity and completeness.Integrate external systems and tools using ServiceNow APIs, scripting (e.g., JavaScript, PowerShell), and REST/SOAP protocols.Support cloud resource discovery and management, ensuring proper identification of virtual machines, containers, and other assets across AWS, Azure, and other cloud platforms.Maintain compliance with ITIL Configuration Management practices, ensuring data governance and audit readiness of the CMDB.Lead technical meetings and communicate findings, challenges, and recommendations effectively to technical teams and executive stakeholders.Provide documentation, training, and guidance to operational teams to enhance understanding and adoption of Discovery and CMDB best practices.
Required Skills and Knowledge:ServiceNow Platform: Deep experience with ServiceNow Discovery, Service Mapping, Software Asset Management, and CMDB configuration.IT Infrastructure: Strong understanding of IT infrastructure topologies, including servers (Windows/Linux), networks, and applications.Cloud Technologies: Hands-on experience with cloud resource discovery and management.Scripting and APIs: Proficiency in scripting languages (PowerShell, JavaScript) and experience with API-based integrations.Networking and Security: Knowledge of authentication, user policies, and permissions to ensure secure access for discovery probes, sensors, and patterns.Problem-Solving: Strong analytical and troubleshooting skills for resolving complex discovery issues.ITIL Framework: Familiarity with ITIL processes, particularly Configuration Management.Interpersonal Skills: Excellent communication and leadership abilities, capable of presenting complex technical matters in a clear and understandable way to executives.
Required Training and Certifications:ServiceNow Certified System Administrator (CSA)aServiceNow Certified Implementation Specialist – Discovery (CIS-Discovery)
ServiceNow Developer- CMDB/ CSDM/ Discovery
Overview:The ServiceNow Developer is responsible for designing, implementing, and maintaining Discovery and Service Mapping processes within the ServiceNow platform. This role ensures accurate visibility into IT infrastructure components, relationships, and dependencies, enabling efficient Configuration Management and IT Operations. The ideal candidate will have deep technical expertise in ServiceNow, a strong understanding of IT infrastructure, and the ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders.
Key Responsibilities:Configure, deploy, and optimize ServiceNow Discovery, Service Mapping, Software Asset Management (SAM), and CMDB modules to ensure accurate and automated population of configuration data.Collaborate with infrastructure, network, and application teams to design Discovery schedules, credentials, and patterns aligned with organizational requirements.Develop and maintain discovery probes, sensors, and patterns, ensuring secure and efficient data collection across hybrid environments (on-premises and cloud).Troubleshoot and resolve Discovery-related issues, performing root cause analysis to ensure data integrity and completeness.Integrate external systems and tools using ServiceNow APIs, scripting (e.g., JavaScript, PowerShell), and REST/SOAP protocols.Support cloud resource discovery and management, ensuring proper identification of virtual machines, containers, and other assets across AWS, Azure, and other cloud platforms.Maintain compliance with ITIL Configuration Management practices, ensuring data governance and audit readiness of the CMDB.Lead technical meetings and communicate findings, challenges, and recommendations effectively to technical teams and executive stakeholders.Provide documentation, training, and guidance to operational teams to enhance understanding and adoption of Discovery and CMDB best practices.
Required Skills and Knowledge:ServiceNow Platform: Deep experience with ServiceNow Discovery, Service Mapping, Software Asset Management, and CMDB configuration.IT Infrastructure: Strong understanding of IT infrastructure topologies, including servers (Windows/Linux), networks, and applications.Cloud Technologies: Hands-on experience with cloud resource discovery and management.Scripting and APIs: Proficiency in scripting languages (PowerShell, JavaScript) and experience with API-based integrations.Networking and Security: Knowledge of authentication, user policies, and permissions to ensure secure access for discovery probes, sensors, and patterns.Problem-Solving: Strong analytical and troubleshooting skills for resolving complex discovery issues.ITIL Framework: Familiarity with ITIL processes, particularly Configuration Management.Interpersonal Skills: Excellent communication and leadership abilities, capable of presenting complex technical matters in a clear and understandable way to executives.
Required Training and Certifications:ServiceNow Certified System Administrator (CSA)aServiceNow Certified Implementation Specialist – Discovery (CIS-Discovery)
