For our client we are looking for a SAP Business Analyst CS (Customer Service) with strong problem-solving skills in SAP ECC and S4/HANA systems, Onsite in Toronto, Canada.
TasksGather business requirements, analyze issues, propose improvements & solutions as per business priorities, configure the SAP system accordinglyStudy Business Process (AS-IS) and map (TO-BE) Business ProcessConduct key users training with training materials for end usersProvide knowledge transfer to colleagues about new implemented solutionsCreate and update program functional specifications with test cases for developers and follow-up progress of developmentCreate and update mapping documents for Process Integration teams and follow-up enhancements
Qualifications5+ years of experience in SAP CS and/or SD/MM with international clients and previous E2E involvement in SAP implementationsGood knowledge of logistic processes and/or CS processes which should include implementation, support, design, training and configurationExperience in SAP S/4 HANAVery good communication skills, both oral and writtenVery good organizational and time management skillsVery good analytical and problem-solving abilities
Customer focus Project Details* Start: ASAP* Duration: 3 months initially* Capacity: full time* Location: Toronto, Canada* Language: English
Telephone interview slots with our client can be arranged at short notice with a decision immediately thereafter.
If you are interested in receiving further information about the role, attach your CV in WORD format to get started!